BlueCielo Meridian Enterprise 2012 SP3

Transcription

1 BlueCielo Meridian Enterprise SP3 Supported Software Reference BlueCielo ECM Solutions Wednesday, May 15, 2013

2 Legal Notice 2013 BlueCielo ECM Solutions B. V. Handelskade BA Rijswijk The Netherlands All rights reserved. The names BlueCielo and InnoCielo are registered in the U.S. Patent and Trademark Office and in many countries around the world by BlueCielo ECM Solutions Holding B.V. All other brand names and product names mentioned in this document are trademarks or registered trademarks of their respective owners. The information contained in this document is subject to change without notice. This publication or parts thereof may only be reproduced if its source is explicitly mentioned. BlueCielo ECM Solutions makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. BlueCielo ECM Solutions, or any of its subsidiaries, shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. i

3 Contents Legal Notice Contents i ii 1 Introduction Legend Current support life cycle status Getting technical support 2 2 Operating systems 4 3 Authoring applications AutoCAD family applications 9 4 applications 15 5 Web client applications 16 6 Database management systems 17 7 Languages 18 8 Oracle AutoVue 2D Professional 19 9 Third-party viewers Meridian Asset Management Module Meridian Advanced Project Workflow Module Meridian Manager BlueCielo Explorer Meridian FDA Module Meridian Global Collaboration Framework BlueCielo Publisher System links support Rendering applications support Meridian Transmittal Management Module BlueCielo Web Parts 39 ii

4 1 Introduction This document lists the supported applications and features of the BlueCielo Meridian Enterprise product suite for release SP3. It also describes how BlueCielo supports each existing version of its products over the course of time. When new products or versions are released, this document is updated to include the new product or version and any changes in the support status of previous versions. We publish this document to enable customers to plan for deploying BlueCielo Meridian Enterprise and the many applications that can be used in combination with it. This document details the operating systems, applications, and languages that are supported for each of the products in the BlueCielo Meridian Enterprise product suite: This document details the operating systems, database management systems, and client applications supported by BlueCielo Meridian Enterprise. BlueCielo Meridian Enterprise BlueCielo TeamWork BlueCielo View Meridian Advanced Project Workflow Module Meridian Asset Management Module Meridian Manager BlueCielo Explorer Meridian FDA Module Meridian Global Collaboration Framework BlueCielo Publisher Meridian Transmittal Management Module The current status of each of these products (as of the time this document was written) is shown in Current support life cycle status on page 2 for easy reference. In addition to the applications listed in this document, specific applications, versions, or configurations may have additional requirements that can be found in the Administrator's Guide or the Release Notes for the particular BlueCielo product. Moreover, some applications, versions, or combinations might be compatible with BlueCielo products but have not been tested by BlueCielo and are therefore not supported. In all cases, technical support from BlueCielo is only provided as described in Getting technical support on page 2. This document is updated when a new release of the Meridian Enterprise product suite becomes available. The latest revision of this document can be found on the BlueCielo ECM Solutions web site. Unless specifically stated otherwise, this policy applies to all BlueCielo customers unless superseded by a different written and signed agreement between BlueCielo ECM Solutions and the customer. 1

5 1.1 Leg en d The following typographical combinations are used in the tables in this document. L e g e n d Convention Description Tested and supported combination. Unsupported combination. Known to have limitations or cause problems. Number Highlighted See notes at the end of each section. The item has been updated since the previous major release of the product. 1.2 Cu rren t su p p ort l i fe cycl e st a t u s The following table indicates the new life cycle status of versions as of the release date of version SP3. These statuses apply to the products listed in Introduction on page 1. The support services that are provided for each status are described in "Product Life Cycle Support" in the following documents: BlueCielo Customer Guide to Support Services (1 MB A4 size PDF) BlueCielo Customer Guide to Support Services (1 MB LTR size PDF) Expected future status changes are estimates only. Pre-release and Beta versions are meant for evaluation and demonstration purposes only and should not be used for production purposes. Consequently, they are not supported. The life cycle status of each Meridian Enterprise module version is the same as the corresponding Meridian Enterprise version. M e rid i a n E n t e rp ris e s u p p o rt l i f e c y c l e s t a t u s Product Version Full Support End of Life Announced End of Life Initiated End of Life March 1, 2013 March 1, 2014 March 1, December 1, 2013 December 1, June 1, Get t i n g t ech n i ca l su p p ort Technical support for BlueCielo products is available from a variety of sources if you have an active support contract. Your first source of support is the authorized contacts designated by your company to participate in the support contract. They are the persons that are responsible for resolving problems with 2

6 BlueCielo software before contacting outside sources of support. If your company works with a BlueCielo Partner, that partner is your second source of support. BlueCielo Partners are responsible for providing technical support to their customers in order to maintain their status as BlueCielo Partners. BlueCielo will assist the partner company, if necessary, to help resolve your problem. If your company is a direct BlueCielo customer, your authorized contacts may communicate directly with BlueCielo to resolve your problem. BlueCielo Partners and direct customers have access to all of these BlueCielo technical support resources: Online Issue Registration System Around the clock support issue entry, update, and status. Knowledge bases Continuously updated product-related problem solutions, hotfixes, and how-to articles about advanced techniques. FTP server Downloadable versions of all BlueCielo products and an upload area for files to assist with problem resolution. notifications Immediate alerts to support issue status changes and new or changed knowledge base articles. Telephone support Direct access to highly qualified software support engineers with extensive experience in BlueCielo products. BlueCielo customer forum Online user-led discussions about BlueCielo products. The available support contract options, terms, and other details are described in these documents that are available from your BlueCielo Partner or on the BlueCielo extranet: BlueCielo Customer Guide to Support Services (1 MB A4 size PDF) BlueCielo Customer Guide to Support Services (1 MB LTR size PDF) 3

7 2 Operating system s Microsoft releases new versions of the Windows operating systems every few years and also phases out older versions at a similar rate. Microsoft has formalized this policy in Microsoft Support Lifecycle. It is general policy of BlueCielo to only support current Windows versions because testing and supporting BlueCielo products with specific Windows versions requires a considerable amount of time and resources. BlueCielo intends to support Windows operating systems during their Mainstream and Extended support phases. When an operating system enters the Self-Help support phase, it is no longer supported by BlueCielo. In that phase, it is not possible to get support from BlueCielo other than through the BlueCielo knowledge base. Note Changes in the Extended Support phase retirement date by Microsoft announced less than six months before the originally scheduled retirement date will not necessarily be followed by BlueCielo. Support for Microsoft service packs is not addressed in this policy. For each version of BlueCielo software, specific service pack or additional requirements may apply depending on the version of Windows it is used with. These requirements are documented in the Release Notes document for each BlueCielo product version. Unless otherwise specified, the following operating systems are supported by BlueCielo products in this document with the following limitations: We recommend the 64-bit editions of Windows and Meridian be installed on the server computer, particularly if SQL Server or Oracle are installed on the same computer with Meridian. Windows Server Core Edition is not supported. BlueCielo ECM Solutions does not support any unlisted or Home edition of Windows as a valid business system. BlueCielo ECM Solutions does not support any Windows version without at least the first available service pack installed. Both the 32-bit and 64-bit versions of operating systems are supported. The workstation operating system variants are supported as platforms for the EDM Server and Web Access only for demonstration and evaluation purposes. In a production environment, a server operating system must be used. While BlueCielo does not perform quality assurance testing with all virtualization systems (even those listed above) or all combinations of host and guest operating systems, running Meridian Enterprise software on any server or desktop virtualization technology is supported under the following conditions. The viewer is supported on 32-bit computers only. The Meridian 64-bit clients can be configured with AutoVue Client/Server. For more information, see the BlueCieloMeridian Enterprise Administrator's Guide. WarningExisting Meridian Enterprise vaults created on computers running older Windows versions (Windows 2000, Windows XP, Windows Server 2003) cannot be used by any version of Meridian Enterprise running on Windows Server 2008 or Windows 7. Such vaults require a special upgrade procedure as described in Vault incompatibility between Windows operating system versions in the Meridian knowledge base. 4

8 S u p p o rt e d o p e ra t i n g s y s t e m s Operating System Client Windows 8 Windows 7 Windows Vista with SP2 Windows XP Professional with SP1, SP2, or SP3 Client & Server Windows Server 2008 R2 (except 32-bit) Windows Server 2008 with SP2 Windows Server 2003 R2 with SP2 Windows Server 2003 R2 Windows Server 2003 with SP1, SP2, or SP3 Microsoft Hyper-V VMware Workstation VMware ESX Server 5

9 3 Authoring applications The following table lists the document authoring application versions that are supported by specific application links in this release of BlueCielo Meridian Enterprise. For the supported AutoCAD family versions, see AutoCAD family applications. Most applications in this list have specialized application links or add-ins that provide functionality similar to the following: Automatic external reference management and resolution. For CAD applications, file property and title block data exchange with the Meridian Enterprise database, Meridian Enterprise property editing, and redlines import from within the CAD application. For non-cad applications, file property exchange with the Meridian Enterprise database from within the Meridian Enterprise desktop clients. File Open/Save/Save As dialog integration for applications that use standard Windows file dialogs. Not all applications that use customized dialogs are supported. Automatic management of hybrid documents, where applicable. Viewing of the application s file formats in Meridian Enterprise is provided by the viewer described in Oracle AutoVue 2D Professional on page 19. Support for both 32-bit and 64-bit versions Applications are tested extensively with each release of Meridian Enterprise. Typically, BlueCielo supports the latest three major versions of applications. BlueCielo makes a commercially reasonable effort to support new versions of the most popular applications, within 60 days of the version s release to market and other applications within 90 days. 6

10 S u p p o rt e d a u t h o rin g a p p l i c a t i o n s Application Version File Dialog Integration Manage References Properties Properties in Client References in Client View Autodesk Revit (Architecture, Structure, MEP) Autodesk Inventor and Inventor Professional 2013 SP SP SP 1 3 Bentley MicroStation 8.11 (V8i, SELECTseries 1, 2, 3) 8.09 (V8 XM) 8.05 (V8.5) 8.01 (V8 2004) 8.00 (V8) GTXRaster CAD Microsoft Office 7

11 S u p p o rt e d a u t h o rin g a p p l i c a t i o n s ( c o n t i n u e d ) Application Version File Dialog Integration Manage References Properties Properties in Client References in Client View SolidWorks 2013 SP SP SP SP Obsolete combination. This may work, but is unsupported. If problems do occur, an upgrade of the application to a supported release or service pack, or converting the document to a supported file version may be required in order to receive support from BlueCielo. 8

12 3.1 A u t oca D fa mi l y a p p l i ca t i on s The following table lists the Autodesk AutoCAD family application versions that are supported by specific application links in this release of BlueCielo Meridian Enterprise. Depending on the application version, the links provide the following functionality: File Open/Save/Save As dialog integration for applications that use standard Windows file dialogs. Non-standard dialogs are supported for some applications. Automatic external reference (X-Ref) management and resolution. File property and title block data exchange with the Meridian Enterprise database, Meridian Enterprise property editing, and Meridian Enterprise redlines import from within the application. File property and title block data exchange with the Meridian Enterprise database from within the Meridian Enterprise desktop clients. The same actions performed from within the applications is supported for some applications. Automatic management of hybrid documents, where applicable. Viewing of the application s file formats in Meridian Enterprise is provided by Oracle AutoVue 2D Professional on page 19 or AutoVue 3D Professional. Additional functionality may be available depending on the application. Some limitations may apply. Refer to the following table. Applications are tested extensively with each release of Meridian Enterprise. Typically, BlueCielo supports the latest three major versions of applications. BlueCielo makes a commercially reasonable effort to support new versions of AutoCAD within 60 days of the release of the version to market. 9

13 S u p p o rt e d A u t o CA D f a m i l y a p p l i c a t i o n s ( 32- b i t a n d 64- b i t ve rs i o n s ) Application Version File Dialog Integration Manage References Properties Properties in Client References in Client View Sheet Sets Project File References Project Properties AutoCAD 2013 SP Update SP SP AutoCAD LT 1 All versions AutoCAD Architecture Update

14 S u p p o rt e d A u t o CA D f a m i l y a p p l i c a t i o n s ( 32- b i t a n d 64- b i t ve rs i o n s ) ( c o n t i n u e d ) Application Version File Dialog Integration Manage References Properties Properties in Client References in Client View Sheet Sets Project File References Project Properties AutoCAD Civil 3D AutoCAD Electrical Update

15 S u p p o rt e d A u t o CA D f a m i l y a p p l i c a t i o n s ( 32- b i t a n d 64- b i t ve rs i o n s ) ( c o n t i n u e d ) Application Version File Dialog Integration Manage References Properties Properties in Client References in Client View Sheet Sets Project File References Project Properties AutoCAD Map 3D Update AutoCAD Mechanical Update 1 12

16 S u p p o rt e d A u t o CA D f a m i l y a p p l i c a t i o n s ( 32- b i t a n d 64- b i t ve rs i o n s ) ( c o n t i n u e d ) Application Version File Dialog Integration Manage References Properties Properties in Client References in Client View Sheet Sets Project File References Project Properties AutoCAD MEP AutoCAD P&ID SP Update 1 AutoCAD Plant 3D 13

17 S u p p o rt e d A u t o CA D f a m i l y a p p l i c a t i o n s ( 32- b i t a n d 64- b i t ve rs i o n s ) ( c o n t i n u e d ) Application Version File Dialog Integration Manage References Properties Properties in Client References in Client View Sheet Sets Project File References Project Properties AutoCAD Raster Design Notes 1. AutoCAD LT does not support the Application Runtime Extension (ARX) technology upon which Meridian Enterprise AutoCAD link is based. Therefore, none of the AutoCAD link functionality normally available from within AutoCAD is supported for AutoCAD LT. However, link functionality (for example, property synchronization) executed from within the Meridian Enterprise clients does work with AutoCAD LT files. 14

18 4 applications Meridian Enterprise includes client-based application links for the following client applications: M i c ro s o f t O f f i c e O u t l o o k Version Microsoft Office Outlook 2010 Microsoft Office Outlook 2007 I B M L o t u s N o t e s Version IBM Lotus Notes 8.x IBM Lotus Notes 7.x IBM Lotus Notes

19 5 Web client applications The Meridian Enterprise web clients (Web Access) require: S u p p o rt e d w e b s e rve rs Version Internet Information Services 7.5 Internet Information Services 7 Internet Information Services 6 S u p p o rt e d w e b b ro w s e rs Version Internet Explorer 10 1 Internet Explorer 9 1 Internet Explorer 8 1 Notes 1. Fully supported Helpdesk support is available and when applicable, software patches will be released to ensure compatibility. 2. Limited support Support is limited to "best effort" Helpdesk support only. No new software patches or service packs will be released to maintain compatibility. An offered solution may require an upgrade to a newer version. 16

20 6 Database m anagem ent system s BlueCielo Meridian Enterprise supports the following database management systems. S u p p o rt e d ve rs i o n s o f M i c ro s o f t S Q L S e rve r Version 1 Metadata Storage SQL Server (32-bit and 64-bit versions) SQL Server 2008 (32-bit and 64-bit versions) (SP0, SP1, SP2, R2) S u p p o rt e d ve rs i o n s o f O ra c l e Version 2 Metadata Storage Oracle 11g Release 2 for Microsoft Windows Oracle 11g Release 1 for Microsoft Windows Oracle 10g Release 2 (10.2) for Microsoft Windows Oracle 10g Release 1 (10.1) for Linux x86 Notes 1. The Express editions of SQL Server are supported for evaluation, development, and demonstration purposes only. BlueCielo does not test the Express editions for compatibility, performance, stability, or scalability. In a production environment, the Standard, Enterprise, or Datacenter edition of SQL Server must be used. 2. BlueCielo Meridian Enterprise releases and higher are compatible with Oracle Real Application Clusters (RAC). Prior releases require configuration changes in order to prevent database corruption that will result from unordered Oracle sequences. Contact BlueCielo Technical Support for more information. We assume that non-windows versions of Oracle are compatible with the Windows versions (as pertains to Meridian Enterprise compatibility). BlueCielo supports non-windows configurations, but does not test them. For more information on testing and supporting non-windows versions, contact BlueCielo Technical Support. 17

21 7 Language s BlueCielo Meridian Enterprise is distributed in the following languages. S u p p o rt e d l a n g u a g e s Language Software Documentation Brazilian Portuguese English Finnish French German Italian Japanese Polish 1 1 Russian Spanish Notes 1. These language versions are only available through certain channels. Contact BlueCielo Sales for more information. 2. BlueCielo ECM Solutions provides technical support for the applications and operating systems listed in this document to the extent that they behave the same as their English versions. 18

22 8 Oracle AutoVue 2D Professional This release of Meridian Enterprise includes AutoVue 2D Professional version A complete list of the supported file formats, user documentation, and additional technical documentation for AutoVue products can be found online at the Oracle web site. AutoVue 3D Professional Advanced is available from BlueCielo ECM Solutions as an additional option. A list of the additional file formats supported by AutoVue 3D Professional Advanced can be found at the link above. Note Legacy BlueCielo viewer redlines and AutoVue redlines are incompatible and cannot be used interchangeably for the same file formats. If BlueCielo viewer redlines exist for AutoCAD or raster image files, they will be automatically converted to AutoVue redlines and shown in AutoVue. Editing and saving the redlines stores them permanently in the AutoVue format. Meridian Enterprise supports deployment of AutoVue Client/Server. For more information, see the BlueCielo Meridian Enterprise Administrator s Guide. Note The AutoVue Desktop versions do not run in the BlueCielo 64-bit client applications. The AutoVue Client/Server viewer can be configured in such cases. 19

23 9 Third-party viewers The Meridian Enterprise viewer can integrate simultaneously with multiple third-party viewers that support different file formats. To integrate with Meridian Enterprise, a third-party viewer must be an ActiveX control. Each file format can be associated with a different viewer. The viewing tools available for a particular file depend on the viewer associated with the file s format. The following third-party viewers are detected automatically by Meridian Enterprise with the limitations noted and can be used in addition to the AutoVue 2D Professional. S u p p o rt e d t h i rd - p a rt y vi e w e rs Viewer Name Notes Adobe Reader Autodesk DWF Viewer Autodesk DWG TrueView 1 Autodesk Inventor View 2010 or later AutoVue 3D Professional Advanced 2 SolidWorks edrawings 2009 or later 1 Notes BlueCielo does not test all versions of the viewers listed in the preceding table. Version numbers that are shown indicate the versions that have been tested by BlueCielo. If a version number is not shown, specific versions might work but may not have been tested. Such versions will only receive basic technical support and might require upgrading for full functionality. 1. For information on configuring Meridian Enterprise with this viewer, refer to the BlueCielo Meridian Enterprise User's Guide. 2. Available from BlueCielo ECM Solutions as an additional option. Each version of Meridian Enterprise is distributed with and supports specific versions of the AutoVue viewers. Additional third-party viewers can be integrated by importing registry files located in C:\Program Files\BC-Meridian\Program\Viewers. 20

24 10 Meridian Asset Managem ent Module The Meridian Asset Management Module versions listed in the following table are supported by the Meridian Enterprise versions indicated. S u p p o rt e d ve rs i o n s o f M e rid i a n E n t e rp ris e Module Version a a SP1 Asset Management Module Asset Management Module 2011 Asset Management Module 2009a Asset Management Module 2008 Asset Management Module 2.0 Asset Management Module 1.2 and prior versions The Meridian Asset Management Module can be integrated with a variety of enterprise asset management, maintenance management and facility management solutions, such as IBM Maximo, SAP Plant Maintenance, FAMIS, Datastream, Ultimo and others. Because each organization s implementation of these systems is highly customized, integration with the Meridian Asset Management Module is also typically a custom solution developed by BlueCielo or one of its Certified Partners. The Meridian Asset Management Module includes example integration support files for the following popular systems: E xa m p l e s u p p o rt f i l e s p ro vi d e d 1.2 and prior a IBM Maximo IBM Maximo 6 IBM Maximo 5 IBM Maximo SAP/PM all versions Notes 1. The Meridian Enterprise integration with SAP PM is version-independent and requires programming services provided by BlueCielo ECM Solutions or a Certified Partner to customize the link for each 21

25 customer s requirements. 2. Please contact BlueCielo ECM Solutions Technical Support for IBM Maximo 7 support for versions of the Meridian Asset Management Module. 22

26 11 Meridian Advanced Project Workflow Module The Meridian Advanced Project Workflow Module versions listed in the following table are supported by the Meridian Enterprise versions indicated. S u p p o rt e d ve rs i o n s o f M e rid i a n E n t e rp ris e Module Version a a Advanced Project Workflow Module Advanced Project Workflow Module 2011 Advanced Project Workflow Module 2010 Advanced Project Workflow Module 2009a Advanced Project Workflow Module 2009 Advanced Project Workflow Module SP1 23

27 12 Meridian Manager The Meridian Manager versions listed in the following table are supported by the BlueCielo Meridian Enterprise versions indicated. S u p p o rt e d ve rs i o n s o f M e rid i a n E n t e rp ris e Module Version a a SP1 Manager Manager Manager Manager 2009a Manager Manager 2008 Meridian Manager supports most Internet Message Access Protocol (IMAP) compatible servers. It has been tested with: Microsoft Exchange Server 2003 or later IBM Lotus Notes Server or later Google Mail 24

28 13 BlueCielo Explorer The BlueCielo Explorer versions listed in the following table are supported by the Meridian Enterprise versions indicated. S u p p o rt e d ve rs i o n s o f M e rid i a n E n t e rp ris e Module Version a a SP1 Explorer Explorer 2011a Explorer 2011 Explorer 2009a Explorer 1.7 Explorer 1.6 BlueCielo Explorer includes AutoVue 2D Professional. For information on file formats supported by the viewer, see the Oracle web site.. Unless otherwise specified, the following operating systems are supported with the following limitations. Windows Server Core Edition is not supported. BlueCielo ECM Solutions does not support any unlisted or Home edition of Windows as a valid business system. BlueCielo ECM Solutions does not support any Windows version without at least the first available service pack installed. Listed versions apply to both the 32-bit and 64-bit editions. While BlueCielo does not perform quality assurance testing with all virtualization systems (even those listed above) or all combinations of host and guest operating systems, running Meridian Enterprise software on any server or desktop virtualization technology is supported under the following conditions. Some third-party applications that are used for rendering are not compatible with all operating systems that Publisher is compatible with. When installed together with Meridian Explorer, we recommend that Publisher be installed on a dedicated computer running a version of Windows that is compatible with the third-party application and that Explorer be installed on a computer running Windows Server. For example, AutoCAD is not compatible with Windows Server. Therefore, we recommend that Publisher and AutoCAD be installed on a computer running a supported workstation operating system and that Explorer be installed on a separate computer running a supported server operating system. 25

29 The workstation operating system variants are supported as Explorer server platforms for demonstration and evaluation purposes. In a production environment, a server operating system must be used. S u p p o rt e d o p e ra t i n g s y s t e m s Operating System BlueCielo Explorer Windows 7 Windows Vista Windows Server 2008 Windows Server 2003 (R2) with SP2 2 Windows Server 2003 R2 2 Windows Server 2003 with SP1 2 Windows Server 2003 without SP Windows XP Professional with or without SP VMware Workstation 1 VMware ESX Server 1 1. Running the Meridian server software with VMware is conditionally supported for all versions of VMware including VMware ESX. Virtualization technologies are designed to be transparent to the software that they host and not require any specific special effort from the software vendors for their use. Testing by BlueCielo has found that while this is largely true, systems deployed in a virtualized environment might have issues related to performance and communication with peripheral devices, other hardware components, networking, and security. BlueCielo will not take responsibility or provide support for such issues, unless it is proven that such issues are not caused by the use of virtualization software. Note that general comments, warnings and conditions associated with the use of virtualization applications are documented in our knowledgebase. 2. Although there are no known issues, supported only for existing installations. The following database management systems are supported by the BlueCielo Explorer versions indicated. 26

30 S u p p o rt e d ve rs i o n s o f M i c ro s o f t S Q L S e rve r Version a a SQL Server 2008 R2 SQL Server 2008 SQL Server 2005 (SP0, SP1, SP2) 3 SQL Server 2000 S u p p o rt e d ve rs i o n s o f O ra c l e Version a a Oracle 11g Release 1 for Microsoft Windows Oracle 10g Release 2 (10.2) for Microsoft Windows 3 Oracle 10g Release 1 (10.1) for Linux x86 3 Oracle 9i Release 2 (9.2) Oracle Oracle on non-windows platforms 2 Notes 1. The Express editions of SQL Server are supported for evaluation, development, and demonstration purposes only. BlueCielo does not test the Express editions for compatibility, performance, stability, or scalability. In a production environment, the Standard, Enterprise, or Datacenter edition of SQL Server must be used. 2. Including Oracle Real Application Clusters (RAC). It is assumed that non-windows versions of Oracle are compatible with the Windows versions (from Meridian Enterprise s point of view). BlueCielo supports non-windows configurations, but does not test them. For more information on testing and supporting non-windows versions, contact BlueCielo Technical Support. 3. Although there are no known issues, supported only for existing installations. The following table lists the web browsers that are supported by the BlueCielo Explorer client application. The application will work in any browser except for document viewing and file transfer, which require ActiveX controls that are only supported by Internet Explorer. 27

31 S u p p o rt e d w e b b ro w s e rs Browser a a Microsoft Internet Explorer 7 or higher Mozilla Firefox Google Chrome Apple Safari Netscape Navigator Notes 1. Internet Explorer 9 is supported only with the site added to Compatibility View. The following languages are supported by the BlueCielo Explorer client application user interface. S u p p o rt e d l a n - g u a g e s Language Deutsch English Français Italian Japanin Polska Portugalin Spanish Suomalaisia 28

32 14 Meridian FDA Module The Meridian FDA Module versions listed in the following table are supported by the Meridian Enterprise versions indicated. S u p p o rt e d ve rs i o n s o f M e rid i a n E n t e rp ris e Module Version a a SP1 FDA Module FDA Module 2009a FDA Module 2009 FDA Module 2008 The Meridian FDA Module supports the following server operating systems: Microsoft Windows 2003 Server or higher The Meridian FDA Module supports the following web servers: Microsoft Internet Information Services (IIS) 6.0 or higher 29

33 15 Meridian Global Collaboration Fram ework The Meridian Global Collaboration Framework versions listed in the following table are supported by the Meridian Enterprise versions indicated. S u p p o rt e d ve rs i o n s o f M e rid i a n E n t e rp ris e Module Version a a Global Collaboration Framework Global Collaboration Framework 2011, SP1 Global Collaboration Framework 2010 Global Collaboration Framework 2009a Global Collaboration Framework 2008 Global Collaboration Framework 2.1 Global Collaboration Framework 2.0 Global Collaboration Framework SP1 The following applications are supported as publishing destinations by the Meridian GCF/SharePoint Module versions indicated. S u p p o rt e d ve rs i o n s o f M i c ro s o f t S h a re Po i n t S e rve r Application Version 2009a SP1 SharePoint Server 2010 (Foundation, Standard, Enterprise Editions) SharePoint Server 2007 (Standard and Enterprise Editions) SharePoint Portal Server

34 16 BlueCielo Publisher The BlueCielo Publisher versions listed in the following table are supported by the Meridian Enterprise versions indicated. S u p p o rt e d ve rs i o n s o f M e rid i a n E n t e rp ris e Module Version a a SP1 Publisher 1 Publisher 2011a 1 Publisher Publisher 2009a 2 Publisher 2008, 2008a 2 Publisher 2007, 2007a 2 Publisher 2.x - 3.x 2 Notes 1. BlueCielo Publisher 2011 (and higher) is a replacement for prior versions of BlueCielo Publisher, that has been completely redesigned and reprogrammed. Although Publisher 2011 (and higher) has many of the same features as prior versions of Publisher, the two products are not compatible and Publisher 2011 should not be considered as a direct upgrade from the older versions. Also, Publisher 2011 does not support all of the same destination systems and file formats as prior versions. Support for those technologies is being reevaluated on a case-by-case basis and might be added in future versions of Publisher. For more information, see the BlueCielo Publisher Administrator's Guide. 2. Not supported on 64-bit computers or on Windows Server Publishing is supported but rendering is not supported. Unless otherwise specified, the following operating systems are supported with the following limitations. Windows Server Core Edition is not supported. BlueCielo ECM Solutions does not support any unlisted or Home edition of Windows as a valid business system. BlueCielo ECM Solutions does not support any Windows version without at least the first available service pack installed. Listed versions apply to both the 32-bit and 64-bit editions. While BlueCielo does not perform quality assurance testing with all virtualization systems (even those listed above) or all combinations of host and guest operating systems, running Meridian Enterprise 31

35 software on any server or desktop virtualization technology is supported under the following conditions. Some third-party applications that are used for rendering are not compatible with all operating systems that Publisher is compatible with. When installed together with Meridian Explorer, we recommend that Publisher be installed on a dedicated computer running a version of Windows that is compatible with the third-party application and that Explorer be installed on a computer running Windows Server. For example, AutoCAD is not compatible with Windows Server. Therefore, we recommend that Publisher and AutoCAD be installed on a computer running a supported workstation operating system and that Explorer be installed on a separate computer running a supported server operating system. S u p p o rt e d o p e ra t i n g s y s t e m s Operating System BlueCielo Publisher Windows 7 Windows Vista Windows Server 2008 Windows Server 2003 (R2) with SP2 Windows Server 2003 R2 Windows Server 2003 with SP Windows Server 2003 without SP Windows XP Professional with or without SP VMware Workstation 1 VMware ESX Server 1 Notes 1. Running the Meridian server software with VMware is conditionally supported for all versions of VMware including VMware ESX. Virtualization technologies are designed to be transparent to the software that they host and not require any specific special effort from the software vendors for their use. Testing by BlueCielo has found that while this is largely true, systems deployed in a virtualized environment might have issues related to performance and communication with peripheral devices, other hardware components, networking, and security. BlueCielo will not take responsibility or provide support for such issues, unless it is proven that such issues are not caused by the use of virtualization software. Note that general comments, warnings and conditions associated with the use of virtualization applications are documented in our knowledgebase. 2. Although there are no known issues, supported only for existing installations. 32

36 The following database management systems are supported by the BlueCielo Publisher versions indicated. S u p p o rt e d ve rs i o n s o f M i c ro s o f t S Q L S e rve r Version a a SQL Server 2008 R2 SQL Server 2008 SQL Server 2005 (SP0, SP1, SP2) 3 S u p p o rt e d ve rs i o n s o f O ra c l e Version a a Oracle 11g Release 1 for Microsoft Windows Oracle 10g Release 2 (10.2) for Microsoft Windows 3 Oracle 10g Release 1 (10.1) for Linux x86 Notes 1. The Express editions of SQL Server are supported for evaluation, development, and demonstration purposes only. BlueCielo does not test the Express editions for compatibility, performance, stability, or scalability. In a production environment, the Standard, Enterprise, or Datacenter edition of SQL Server must be used. 2. Including Oracle Real Application Clusters (RAC). It is assumed that non-windows versions of Oracle are compatible with the Windows versions (from Meridian Enterprise s point of view). BlueCielo supports non-windows configurations, but does not test them. For more information on testing and supporting non-windows versions, contact BlueCielo Technical Support. 3. Although there are no known issues, supported only for existing installations Syst em l i n ks su p p ort The following applications are supported as publishing sources or destinations by the BlueCielo Publisher versions indicated. 33

37 S u p p o rt e d d o c u m e n t re p o s i t o rie s Application Version a a a Meridian Enterprise vault Windows file system Legacy system (custom Visual Basic publishing module wrapper) SharePoint Server 2010 (Foundation, Standard, Enterprise Editions) SharePoint Server 2007 (Standard and Enterprise Editions) 1 1 SharePoint Portal Server 2003 Meridian Project Portal (Kronodoc) 3 IBM FileNet Panagon Content Services (5.4 and 5.5) IBM FileNet P8 (4.0) EMC Documentum 5.3, 6.5 Notes 1. Supported as a destination system only. 2. The BlueCielo Publisher versions prior to 2011 only support other systems as publishing destinations. Version 2011 and higher support the listed systems as sources and destinations unless otherwise noted. 3. Publisher SP Ren d eri n g a p p l i ca t i on s su p p ort The following application versions are supported by the rendering modules of the BlueCielo Publisher versions indicated. 34

38 S u p p o rt e d re n d e rin g a p p l i c a t i o n s Application Version 2007, 2007a 2008, 2008a a a AutoCAD rendering modules Autodesk Inventor rendering module MicroStation rendering module V8i, V8 XM MS Office rendering module 3 Office 2010 Office 2007 Oracle AutoVue rendering module Generic PDF rendering module 35

39 S u p p o rt e d re n d e rin g a p p l i c a t i o n s ( c o n t i n u e d ) Application Version 2007, 2007a 2008, 2008a a a Office 2007 Office 2003 Office XP 2 Notes 1. Not supported on 64-bit computers. 2. Excel, PowerPoint, and Word only 3. Excel, PowerPoint, Visio, and Word only 4. AutoVue 2D Professional and AutoVue 3D Professional 5. Publisher SP3 36

40 17 Meridian Transm ittal Managem ent Module The Meridian Transmittal Management Module versions in the following table are supported by the Meridian Enterprise versions indicated. S u p p o rt e d ve rs i o n s o f M e rid i a n E n t e rp ris e Module Version a a Transmittal Management Module Transmittal Management Module 2011 Transmittal Management Module 2010 Transmittal Management Module 2009a Transmittal Management Module SP1 The Meridian Transmittal Management Module supports the following database management systems for its transmittal database: S u p p o rt e d ve rs i o n s o f M i c ro s o f t S Q L S e rve r Version 1 SQL Server 2008 (32-bit and 64-bit versions) SQL Server 2005 (32-bit and 64-bit versions) (SP0, SP1, SP2) S u p p o rt e d ve rs i o n s o f O ra c l e Version 2 Oracle 11g Release 1 for Microsoft Windows Oracle 10g Release 2 (10.2) for Microsoft Windows Oracle 10g Release 1 (10.1) for Linux x86 1. The Express editions of SQL Server are supported for evaluation, development, and demonstration purposes only. BlueCielo does not test the Express editions for compatibility, performance, stability, or scalability. In a production environment, the Standard, Enterprise, or Datacenter edition of SQL Server 37

41 must be used. 2. Including Oracle Real Application Clusters (RAC). It is assumed that non-windows versions of Oracle are compatible with the Windows versions (from Meridian Enterprise s point of view). BlueCielo supports non-windows configurations, but does not test them. For more information on testing and supporting non-windows versions, contact BlueCielo Technical Support. 38

42 18 BlueCielo Web Parts The BlueCielo Web Part versions listed in the following table are supported by the Meridian Enterprise versions indicated. S u p p o rt e d ve rs i o n s o f M e rid i a n E n t e rp ris e Module Version 2007a SP1 BlueCielo Web Parts BlueCielo Web Parts 2011 BlueCielo Web Parts 2010 The following applications are supported by The BlueCielo Web Part versions indicated. S u p p o rt e d ve rs i o n s o f M i c ro s o f t S h a re Po i n t S e rve r Application Version SharePoint Server 2010 (Foundation, Standard, Enterprise Editions) SharePoint Server 2007 (Standard and Enterprise 1 Editions) SharePoint Portal Server 2003 Notes 1. Required for Business Data Catalog search integration 39