CDK Cloud Hosting HSP (Hardware Service Provision) For your Dealer Management System (DMS)

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1 CDK Cloud Hosting HSP (Hardware Service Provision) For your Dealer Management System (DMS)

2 First things first. Ask yourself these questions: Question 1: If your DMS was suddenly unavailable, could you cope? Question 2: Are your disaster recovery plans up to scratch? Question 3: Is your DMS data safe and secure? Answered no to any of our questions? It may be time to consider a Cloud Hosting solution for your DMS. 2

3 Focus on your business, not on your IT It s what everyone is talking about, but what is it? What is Cloud Hosting? Cloud computing is a new way for companies and organisations to manage their IT function. It takes all the hard work out of running your business applications on site, such as server maintenance, upgrades and back up plans, this is why many companies are now looking for a better solution. Enter the Cloud CDK Cloud Hosting has been developed with your dealership in mind. It is the only platform that has been completely customised to host your CDK Dealer Management System (DMS). CDK has over ten years experience in providing DMS hosting to dealerships across the globe. We now manage more than 225,000 DMS users globally from our ten strategically located data centres. We maintain the highest level of security at our hosting campuses and also have built-in provisions for disaster recovery. This means that we can confidently operate a Service Level Agreement that provides 99.5% uptime. 3

4 Data Backup Your DMS data is critical to your business. CDK ensures your data is backed up automatically on a routine schedule and copied to a secure, off site location. Disaster Recovery (DR) CDK Cloud Hosting (HSP) operates a Service Level Agreement to ensure maximum uptime for your dealership We maintain our high uptime using proven, reliable and best of breed equipment managed by highly skilled and experienced personnel. Up to 99.5% service availability. Disaster recovery plans to ensure we can recover your system. Data backed up to secondary data centre in the event of a major failure at our primary data centre. Resource & Scalability Why pay for unnecessary resource or upgrade costs? CDK Cloud Hosting (HSP) ensures the necessary skills and resources are available to look after your DMS and data. Benefit from: Per user model. Only pay for the number of users you need Resource added as required by new application versions. Resource is available for your DMS today and in the future. Ensure maximum uptime for your dealership 4

5 Data Security CDK takes data security seriously; all access is controlled, logged and restricted to authorised personnel only via a monitored system. We have a balance of proactive and reactive systems in place at our data centres, to ensure we are alerted and can respond to threats, these systems include: Redundant cooling systems. Advanced fire and flood detection systems. Resilient power supply systems. CCTV, intruder alarms and ID card access. Extranet* (*Autoline only) Have full visibility of what s happening to your data, even without the server on site. CDK Cloud Hosting (HSP) includes access to our online extranet providing you with performance and self-help tools including: Current and historical system performance. End-of-day log file monitoring. Administration functions-reset passwords, add/remove users. The future You no longer need to worry about: Resource constraints Daily Back-ups and secure offsite storage Server hardware maintenance Unexpected costs System crashes Capital cost and ongoing depreciation Lost data and downtime due to disasters or power outages You can free up your valuable time to focus on your dealership and let CDK focus on looking after your DMS. You will never need to buy another DMS server, manage another upgrade or attempt to recover from a disaster or system outage by yourselves again. Relax, your data is safe 5

6 For more information +44 (0) United Kingdom CDK GLOBAL Cygnet Way, Charnham Park, Hungerford, RG17 OYL Tel: +44 (0) Fax: +44 (0) The contents of this publication are subject to the Disclaimer found at CDK Global. All rights reserved. QL V1.0