Dan Kempton Deputy Chief Information Officer, DOT
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1 Department of Transportation Information Technology Update Presentation to the House Appropriations Subcommittee on Information Technology February 28, 2013 Dan Kempton Deputy Chief Information Officer, DOT
2 Information Technology Organization 1
3 IT Budget IT budget consists of appropriated funding and field operations funding Appropriations: $43M 134 permanent positions Field Funding: Allocated based on positions and operational costs 170 permanent positions 39 time-limited positions (contractor conversions) 2
4 IT Infrastructure Approximately 9500 desktop/laptop devices Upgrade to Windows/7 by May, % 4 years old or less (90% by June, 2013) 536 offices statewide 279 Highway and Transit Offices 257 DMV drivers license and plate offices Data Center DOT Hosted Distributed Applications 600 Servers, 66% virtualized 3
5 Hosting: DOT DOT Hosted Applications (Century Center Data Center) DMV Internet applications (duplicate DL, registration renewal) Traffic Information System (TIMS) Vehicle Inspection Systems (MILES) Traffic Records/Crash Reports FuelTaCS Highway Construction and Maintenance System (HiCAMS) Asset Management (Pavement, Bridge, Maintenance) Contract Letting (SPECS) GIS Ferry Reservation and Ticketing Numerous smaller applications supporting Engineering, HR, Rail, GHSP, Fiscal, Roadway Environmental, etc. 4
6 Hosting: ITS Mainframe applications supporting DMV: Statewide Automated Driver Licenses System (SADLS) Statewide Title & Registrations System (STARS) Liability Insurance Tracking & Enforcement System (LITES) International Registration Plan System (IRP) ITS Mainframe (Eastern and Western Data Centers) Hosted applications supporting DMV: Driver License front office (photo and facial recognition system) 5
7 Hosting: Outside Vendors Xerox (formerly ACS) Hosted Services SAP system (BSIP) supporting financials, construction projects, performance management, Grants, HR Costs: $3.1M annually 6
8 Legacy Systems STARS, SADLS, LITES, NCETS Purpose: Provides titling and registration, driver s license, insurance tracking, emission systems Costs: $15M/year for ITS Issues: 15+ years old Status: Planning underway for replacement HiCAMS (Highway Construction) Purpose: Manages Hwy construction, materials, budget, test results, & interfaces with DOT SAP Financials Cost: $800K (O&M) Issues: 9+ years old Status: Preliminary business review/strategic planning 7
9 Legacy Systems (cont d) SPECS Purpose: Construction Project bid letting Costs: $600K (O&M) Status: Planning business review/strategic planning 8
10 IT Contractors & Personal Services Contracts 58 Supplemental Staffing Contractors 16 HB 1779 Project (Collect Vehicle Property Tax) 6 Enterprise Content Management Project 21 SAP Support Remaining - various projects No Personal Services Contracts 9
11 Major Projects HB 1779 (Collect Vehicle Property Tax) Purpose: System to collect tax & tag fees simultaneously PM: Deanna Oden Budget: $21M Schedule: Implementation planned for July registration renewals (May) Vendor: Farragut Issues: Some county data challenges (Resource constraints) Inspections Services (MILES) Purpose: Safety and Emissions Inspections submission and monitoring PM: Cheryl Leach Budget: $13.4M Schedule: Phase I - implemented 12/1/2012 Vendor: Systech Issues: Some initial data transmission/communication issues 10
12 Major Projects Next Generation Secure Driver Licenses Systems (NGSDLS) Purpose: Real ID Compliance PM: Patrick Bohmer Budget: (per transaction fee) Schedule: Current Implementation for later in 2013 Vendor: MorphoTrak Issues: Project delayed due to delivery issues with vendor SAP Hosting Xerox (was ACS) is hosting SAP Contract expires in June; renewed for 1 year ITS and NCDOT are investigating hosting options 11
13 Major Projects STARS/SADLS Replacement Purpose: Replacement of legacy applications with new technology PM: Beverly Leathers Budget: $700K (for planning) Schedule: Q (to select vendor) Vendor: TBD Status: Currently in internal review Enterprise Content Management (ECM) Purpose: Collaboratively share documents with contractors, local government, construction firms to reduce response times PM: Ellen Dixon Budget: $9M Schedule: 11/2012 (Rel. 1); 5/2013 (Rel. 2) Vendor: Internal Issues: Scarcity of qualified personnel 12
14 Other Projects ARPS (Automated Routing and Permitting System) Purpose: a routing system for issuing oversize/overweight permits PM: David Alford Budget: $1.4M; O&M $222K Schedule: 05/2013 Vendor: Bentley Systems Issues: Testing delays/network delays Business Automation Systems Server (BASS) Purpose: Software to control HVAC systems PM: Beverly Leathers Budget: < $500K Schedule: Not established (Initiation Phase) Vendor: TBD Issues: Requirements not completed 13
15 Other Projects DOT EIPT (Telephony system upgrade) Purpose: Upgrade DMV HQ, Bladen Call Center, DOT IT Help Desk, Rainy Bldg, Highway Building PM: Anne Murphy Budget: $1.6M Schedule: TBD Vendor: ITS (prime) Issues: Delays in vendor quotes Law Enforcement Management System (LERMS) Purpose: To track investigations, hearings, safety & emissions records PM: Ken Kirchner Budget: $2.7M (Estimate) Schedule: 6/2014 Vendor: TBD (RFP not yet issued) Issues: Resources (competing projects) 14
16 Other Projects License Plate Reader Purpose: To identify vehicles with safety violations, carriers with delinquent fines & stolen vehicles. PM: Cheryl Leach Budget: $100K-$500K Schedule: 12/2013 Vendor: n/a (initiation phase) Issues: Resources (competing projects) NC Smartlink II Purpose: Traffic Management command and control system PM: Forrest Robson Budget: $6.2M Schedule: 6/2015 Vendor: Delcan Issues: Phased implementation (scope creep) 15
17 Other Projects Ferry Ticketing & Reservation System Purpose: Modernize ferry reservation system PM: Beverly Leathers Budget: In-house Schedule: 10/2011 (Phase I & II) Vendor: Internal Issues/Status: Requirements for phase III not yet completed Road Operations & Maintenance Effort (ROME) Purpose: Data model includes LRS data, workflows with ability to analyze temporal data PM: John Padgett Budget: $5.1M Schedule: 6/2014 Vendor: Delcan Issues: Phased implementation (scope creep) 16
18 Other Projects TraCS Software Upgrade to Rel Purpose: Used to enter traffic issues electronically PM: Cornelia Kensak Budget: $875K Schedule: 12/2013 Vendor: Internal Issues: Resources (competing projects) Trip Permits Purpose: Application to issue permits to out-of-state carriers for a 1 trip occurrence through NC PM: n/a Budget: Schedule: 12/2012 (implemented) Vendor: Internal Issues: None, moving to final closeout 17
19 Questions? Contact: Dan Kempton (919)
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