2016 BRIDGE Index Utility Industry Survey

Transcription

1 2016 BRIDGE Index Utility Industry Survey Grid Modernization and Outage & Restoration Management Survey Results Summary Executive, 10% Distribution, 45% Generation, 25% Transmission, 30% Published: January 2016 Individual contributor, 35% Manager or department head, 55%

2 Contents Authorized usage General survey respondent information Survey findings Contact information Legal notice 2

3 Authorized Usage Refer to Legal Notice at end of presentation You are free to share this document, in its entirety, with others (both inside & outside your company) You are free to quote the contents as long as you clearly reference the source as: Source: BRIDGE Energy Group 2016 BRIDGE Index Utility Industry Survey 3

4 General Survey Respondent Information 4

5 Respondents by Utility Type By Utility Type Surveyed: Geography: Over 20,000 Utility Employees North America Distribution, 45% Generation, 25% Transmission, 30% Utility Type Cooperative (Coop), 16% Municipal Utility (Muni), 29% Investor Owned Utility (IOU), 54% 5

6 Respondents by Organization/Role By Organization By Role Individual contributor, 35% Executive, 10% Manager or department head, 55% 6

7 2016 Representative Set of Respondents AEP Alabama power company AltaLink, L.P. AMEREN American Electric Power American Transmission Company Anaheim Public Utilities Anza Electric Cooperative Ashburnham Municipal Light Plant ATC Avista Utilities Baltimore Gas and Electric BC Hydro Bear Valley Electric Service Black Hills Corporation Bonneville Power Administration Brunswick EMC CenterPoint Energy City of Calexico City of Colton Electric Utility City of Ekurhuleni City of Garland City of Georgetown City of Palo Alto City Utilities of Springfield Clark Public Utilities ComEd Concho Valley Electric Co-op Consumers Energy DTE Energy Duke Energy East Kentucky Power Co-op Electricity North West Limited EMERA Maine ENGIE ENMAX Power Corporation EnWin Utilities Ltd Eversource Energy Fayetteville Public Works FPL NextEra Golden Spread Electric Cooperative, Inc. Holland Board of Public Works Huntsville Utilities Hydro One Hydro Ottawa Hydro Quebec Kansas City Power & Light London Hydro Inc. Loup River PPD Midwest Electric Co-op Mississippi Power National Fuel Gas Distribution Corp National Grid NB Power Northwest Rural PPD NRG Oakville Hydro OG&E Pacific Hydro Power & Light National Company PPL Public Service Electric and Gas Co Riverside Public Utilities Salt River Project San Diego Gas & Electric SCE SMECO SMUD Southern California Edison Southern Company Sunflower Electric Power Corporation Superior Pipeline Tucson Electric Power United Illumnating United Power Vectren Westar Energy Xcel Energy 7

8 Survey Findings 8

9 Grid Modernization Activity Increasing Over half of respondents report that their utilities are developing a grid modernization plan Grid modernization activities in California, Massachusetts and New York are helping to generate a wave of activity by utilities across the country. - BRIDGE Energy Group 9

10 Grid Modernization Priorities Grid Modernization Objective as Priority 1 or 2 All Respondents Grid Mod States Maintain/Improve reliability 66% 73% Improve operations through work and asset management 41% 36% Empower customers 34% 27% Improve grid flexibility and efficiency 26% 14% Accommodate distributed generation 26% 41% The top priority for grid modernization is maintaining or improving reliability Next is improving operations and optimizing asset value Grid modernization headlines emphasize distribution and customer empowerment while utilities remained focused on grid reliability and improving operations in the face of a changing energy landscape. - BRIDGE Energy Group 10

11 DMS About to Become Commonplace Over a third of respondents report having a DMS of some kind in operation The number of DMSs expected to double within the next two years The advanced distribution platform is critical to grid modernization. Expect to see many more distribution management systems in the near future. However, integrating these complex systems into day-to-day operations will remain challenging. - BRIDGE Energy Group 11

12 86% of Electric Utility Respondents Have Smart Meters Deployed in Their Service Territories Electric 86% of electric utility respondents have some smart meters deployed Up from 81% in 2014, 74% in 2013 Smart Meters Deployed Water 58% have some smart meters deployed Up significantly from 2014 (12%) Gas 57% have some smart meters deployed Up significantly from 2014 (10%) Electric Smart Meters - Deployed 12

13 Most Utilities are Planning to Deploy More Smart Meters in 2016 Electric 74% of utilities plan on deploying more smart meters this year, up from 69% in 2014, 59% in % plan to deploy more than 100K meters this year. Up from 12% in Smart Meters - To be Deployed in 2016 Water 60% plan on deploying more smart meters this year. Up from 10% in Gas 58% plan on deploying more smart meters this year. Up from 8% in

14 Some Utilities Still Overestimating Their Reliability Performance 77% rate their reliability performance above average to leading Utilities Reliability Self-Assessment 78% base their assessment on comparison to industry benchmarks and/or customer feedback Most respondents are judging their reliability performance based on industry benchmarks and customer feedback, which is a positive sign. What s interesting is that 77% rate themselves as above average/leading. At least 27% have an incorrect assessment. - BRIDGE Energy Group 14

15 Relative Importance of Reliability Declines for 2 nd Consecutive Year, But Not in Grid Mod States 75% ORM as Priority 1 or 2 Importance of ORM 68% 64% A majority of utilities still rank reliability as their first or second priority. In states with grid modernization programs, 73% of utilities report reliability as priority 1 or 2. This may indicate a concern with higher penetration of distributed energy resources and their potential impacts on the grid. - BRIDGE Energy Group 15

16 SCADA and Smart Meters Show Increasing Role in Outage Notifications 63% indicated that technologies (SCADA, Smart Meters) are their primary source of outage info on blue-sky days. Up from 42% in 2014 Primary Source Blue Sky Outage 57% indicated that technologies are now their primary source of outage info during storms. Up from 46% in 2014 In 2015 technology has finally become the PRIMARY method for detecting outages. We expect this trend and the role of smart meters to continue to increase due to the rising demand for DER. - BRIDGE Energy Group 16

17 OMS Projects Continue to be a Focus Area for Utilities 37% plan on undertaking a major Outage Management System (OMS) project in the coming 2 years. Unchanged from % indicated that integration of related systems was the biggest impediment to OMS related projects Availability of knowledgeable staff was a close 2nd Integration of systems and availability of knowledgeable staff continue to be top impediments to most projects, such as OMS. - BRIDGE Energy Group 17

18 Respondents Key 2016 Reliability Projects Outage and Restoration Management OMS replacements and upgrades Integration of smart meter outage and restoration messages with OMS Improved ETR accuracy/etr customer visibility Smart meter based predictive analysis Integrated OMS outage maps for customers Change outage identification from area-based to circuit/device based Advanced Distribution Management DMS/ADMS installations, replacements and upgrades Integration of SCADA and OMS Integration of OMS and DMS Distribution Automation Fault location, isolation and service restoration (FLISR) Three phase reclosers/recloser automation Predictive maintenance Condition based monitoring for equipment Workforce Management Workforce mobility and automation (including dispatch of work and resources) GIS data updates Personnel time management 18

19 Contact Information To find out more about this survey or to discuss creative and pragmatic solutions for improving operational performance, please contact BRIDGE at: Main: Toll Free:

20 Legal Notice This Report is based on responses to a survey of North American utility employees. BRIDGE Energy Group, Inc. [BRIDGE] assumes no legal liability or responsibility for the accuracy or completeness of any information, or process disclosed. This Survey may include facts, views, opinions and recommendations of individuals and organizations deemed of interest and assumes the reader is sophisticated in this industry. User waives any rights it might have with respect to this Report under any doctrine of third-party beneficiary. Use of this Survey is at user s sole risk and no reliance should be placed upon any other oral or written agreement, representation or warranty relating to the information herein. THIS REPORT IS PROVIDED ON AN AS-IS BASIS. BRIDGE DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. NEITHER BRIDGE, NOR ITS, AFFILIATES, SERVICE PROVIDERS, LICENSORS, OFFICERS, DIRECTORS OR EMPLOYEES SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THIS REPORT OR RESULTING FROM THE USE OF THIS REPORT, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLE DAMAGES, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This Survey (and the content and information included therein) is copyrighted, owned or licensed by BRIDGE who may restrict your access to this Report, or any portion thereof, at any time without cause. User shall abide by all copyright notices, information, or restrictions contained in any content or information accessed through this Report. User shall not reproduce, retransmit, disseminate, sell, distribute, perform, display, publish, broadcast, circulate, create new works from, or commercially exploit this Report (including the content and information made available through this Report), in whole or in part, in any manner, unless authorized as stated therein or without the written consent of BRIDGE, nor use the content or information made available through this Report for any unlawful or unintended purpose. 20