Karnataka. Urban Governance & Innovation in Bangalore

Transcription

1 Urban Governance & Innovation in Bangalore Subhash Chandra Special Commissioner Bangalore City Corporation Bangalore, Karnataka, INDIA Karnataka Eighth largest state in India Population of million (Census 2001) Share of Urban population to total population is 33.98% against all India average of 27.78% Third most urbanized state of India after Tamil Nadu and Maharashtra One of the fastest growing states in India GSDP growth was 7.3% during the nineties (2nd highest) and 8.3% during the second half of the nineties (highest) 1

2 Bangalore: the context Metropolitan Area 531 sq km; BCC area 226 sq km 5 th largest urban center, fastest growing Population (2004) estimated at 6.5 million Among top 10 high tech cities of the world 4 th leading innovation hub along with San Francisco, Austin (Texas), Taipei (Taiwan) Most favoured destination for IT & BT industry Home for over 100 MNCs 130 of Fortune 500 companies located here Software exports of Rs 18,000 Crores annually (US $ 40 b) Important centre for Garment and Granite industry contd Home to over 1400 IT companies Two new IT industries being set up every week with foreign equity (Investment approx. US $ 500 m, growth rate: 45%), Software exports during US $ 4.2 b (growth rate 46%) Hardware exports US $ 400 m (growth rate 21%) Investment in BPO companies about US $ 250 m Fastest growing Biocluster Largest number of Biotech companies (110) Growth rate over is 30% (investment approx. US $ 120 m); exports US $ 73 m 50% of BT companies of India are in Bangalore 2

3 The Back Office of the World Over 60 BPO companies (2004) up from 988 in 2003 Investment: US $ 144 m Annual Exports: US $ 279 m (2004) IT Enabled Services (BPO in Banking, Insurance, Medical Transcription,etc) contd. Employment generation also witnessed in associated sectors, both formal & informal Hospitality, Services and Human Resource sectors generate employment Strong human resource base in Science & Technology, pioneer in privatization of higher/technical education leading to annually 40,000 engineers 8,000 doctors 12,000 lawyers 1,50,000 graduates km² 1.65 m km² 4.08 m km² 6.5 m

4 Bangalore City Corporation A MULTISECTORAL ECONOMY BCC: a directly elected body (100 Corporators,, 10 nominated, 35 Members of State Legislature & Parliament); Annual budget: US $ 225 m Corporators elect Mayor & Deputy Mayor for a one year term Council is main policy making body; meets monthly under the Mayor 8 Standing Committees of Corporators discuss & recommend to Council Executive head: Commissioner (senior member of the Indian Civil Service) who assists the Council Functions under the Karnataka Municipal Corporations Act,1976 Government retains power to lay down overall policy 4

5 Urban Governance Strategy Objective: : Retain and strengthen Bangalore s competitive edge and comparative advantage Strategy: Provide conducive policy framework and administrative structure through respective Departments Ensure world class facilities (connectivity, dedicated IT facilities) Upgrade urban infrastructure, improve quality of life Strategy A robust business community translates into greater economic activity in the city increased job opportunities Annual budget provides opportunity to discuss issues with stakeholders, incl. Industry & commerce associations Approach is to formulate inclusive plans with stakeholders 5

6 Stakeholders Service delivery Civil Society Janagraha Swabhimaan PAC Other Stakeholders BDA, BWSSB,BESCOM BATF BCC Corporate Sector State Government Academia University, Indian Institute of Science Citizens First Citizen Service Centers Over 110,000 users accessed 11 services Scope of services enhanced from 4 to 11 in one year A citizen friendly initiative Started in December 2003 Provides One Stop Service Located at Four convenient places Business hours 9 AM to 7 PM 4 more planned 6

7 BMP Head Office Citizen Service Centres Jayanagar II Block Citizens Report Card Bashyam Park Public Utility Building Public Affairs Center conducts citizens survey every 3 years Focus: Property tax, Solid waste, Public toilets, Roads, Street lights, Maternity homes Findings (2003): Satisfaction levels improved: 44% to 73% 7

8 Urban Governance Strategy Focus: : Delivering urban services effectively Transparency in governance: : strict compliance with Karnataka Transparency in Public Procurement Act,1999 and Karnataka Right to Information Act, 2000 From accounting to accountability BCC: First urban local body to adopt Fund Based Accounting System (FBAS) Publishes half yearly & annual accounts Public scrutiny & debate of financial progress: PROOF (Public Record Of Operations & Finance) Collaboration with Industry Confederation of Indian Industry assisted first pilot of GIS based tax survey to plug property tax leakage Engagement with civil society Swabhimana & other NGOs Urban Governance Strategy 2 Bangalore City Corporation s s approach: Do things differently MoU with State Gov.: cap on recruitment, greater devolution of funds tied to reform covenants US $ 220 m line of credit with Housing & Urban Development Corporation (HUDCO) for projects Assistance from parastatal urban development finance corporation (KUIDFC) for specific projects Drive change through reform: Simplification of procedures Demystification of processes Application of IT to facilitate Re-engineer engineer business processes Extensive back-end computerization in key areas 8

9 Urban Governance Strategy 3 Adoption of new strategies: Building capacity: critical for an organizing re- inventing itself thrust on HRD Outsourcing planning & quality control functions working with consultants Shift in focus of public works: major thrust on infrastructure projects roads, flyovers, underpasses, water supply & drainage, storm water drains redesign Urban Governance Strategy 4 Renewed focus on the urban poor Preventive health project: Healthy City Project with WHO & CAMHADD Scaling up of infrastructure for economically weaker sections New welfare schemes: development with a human face New approaches: Public Private Partnership Public conveniences: Pay & Use Toilets Adopt a Park Adopt a School 9

10 Approach Consultation process with stakeholders Revision of Building Bye Laws Architects, Construction Business, Imposition/revision of local taxes Traders Associations, Chamber of Commerce Identification of major infrastructure projects IT, BT sectors Implementation issues: underground cabling for telecom connectivity Telecom companies Hosts national & international Trade and Industry delegations Employment generation BCC s s Vocational training strategy Budgetary support for vocational training centers in all wards Targeted towards urban poor IT skills related training for nearly 2500 youth annually Garment related training for women (approx per annum): forward linkage with export houses Individual skill based training for youth 10

11 The progress so far ( ) 05) 7 major projects completed (Nov 04): US $ 39.5 m 11 new projects (US $ 43.3 m) commenced 22 projects under progress (US $ 66.2 m) Asphalting of 1000 kms commenced (US $ 28.8 m) Redesign of 225 kms of storm water drains (US $ 77 m) Sanitary Landfill and Waste-to to-energy projects launched on BOT basis Strategies to facilitate urban planning Adoption of GIS as a planning tool Performance Measures for improving quality of service Promote transparency in working: Enhance scope and numbers of Citizen Service Centers Extend application of IT to more fields: trade licences, advertisement permissions, etendering Increase content & range of information on website: Agenda & resolutions of Council & 8 Standing Committees, property tax information, public works contracts Outsourced provisioning and maintenance of services Solid Waste Management Street lights, public conveniences 11

12 Strategies 2 Learning through partnering: US AID funded ICMA s Resource City program with City of Reno, Nevada (USA) Working with civil society: revision of property tax collection demand through NGOs Proposed Single window Permit Place for building construction permissions (>18,000 p.a.) Performance Measures for improving quality of service Providing upgraded infrastructure Working in concert BCC coordinates with other agencies as the major stakeholder: Improving access to IT hubs creation of Core Ring Roqd Decongestion of city s s core: planning for Old City and Central Business District Road widening and access to proposed international airport: 6 lane highway 12

13 Thank You Bangalore City Corporation Citizens First 13