BUREAU OF INDIAN STANDARDS

Transcription

1 ANNUAL ACTION PLAN BUREAU OF INDIAN STANDARDS 9, Bahadur Shah Zafar Marg, New Delhi

2 0. GENERAL 0.1 Bureau of Indian Standards maintained the thrust and dynamism and exhibited an all round progress during the year It recorded an income of around Rs crores during 1 April December For the twenty sixth consecutive year, BIS met its recurring and non-plan expenditure from its own resources. 0.2 In order to effectively and systematically meet the national needs and be in tune with the objectives and priorities of the national plans, BIS prepares and follows its own five-year plans, in line with the national five-year plans, which spell out the goals and targets of the organization. These goals and targets are translated into annual action plans by laying down specific targets and action plan for a particular year. 0.3 With the guiding principles of the Result Framework Document , Strategic Plan ( ) of BIS and the new initiatives taken through Strategic Action Plan , the Annual Action Plan (AAP) of BIS for the year has been framed. While doing so, the constraints encountered during the last plan, new possibilities, shortfalls and achievements as envisaged in the AAP of the preceding year have been taken into account. 1. OBJECTIVES Providing contemporary, timely, need based and user-friendly national standards taking into account technological developments, and national trade and consumer interests; Ensuring active involvement in the development of International Standards to put forth India s viewpoints effectively, keeping in view India s trade interests so as to result in the formulation of an International Standard with which Indian Standard could be harmonized and adopted under dual numbering scheme; To ensure branch offices work as focal point of the organization; Building brand image of BIS through enhanced publicity measures; Web enabling of the Certification Marks Management System (CMMS); Streamlining the functioning and modernization/ up-gradation of BIS laboratories; Increasing productivity and efficiency of BIS laboratories; Intensified efforts for training in the field of Standardization, Certification and Testing;

3 Implementing Central Sector schemes under XII th Plan; Enhanced use of IT tools in the working of BIS; Effective implementation of i-care Programme so as to provide the benefits of standardization, certification and i CARE activities to all BIS stakeholders which include the Industry, Consumers, State Govts., other Govt. Departments, Educational Institutions etc. and to provide BIS services in time bound manner to the satisfaction of BIS stakeholders; Expanding Types of Product Certification by BIS and design separate Standard Marks for new Certification Schemes to distinguish the various kinds of quality assurance schemes for the consumer; Implement new Schemes for Consumer Protection- The Reward Scheme for information on misuse of Standard Mark & Scheme for Public Testing of Samples for Consumers; Improvement of Market surveillance of BIS certified products; Establishment of Trade Facilitation Cell in BIS to reach the common consumer with the help of consumer organizations; Introduction of Unique Identification of Hallmarked Article (UID) to protect consumer from being cheated and to facilitate traceability of hallmarked jewellery. New Certification Schemes for process, services & systems. 2. STANDARDS DEVELOPMENT 2.1 Strengthening of standardization activity would continue to be the main thrust of BIS, being the core activity of the organization and keeping in view the rapid growth being witnessed in the national economy along with fast paced industrialization and technological advancements. In formulating Indian standards the following key factors would be considered: i) Harmonization with international standards ii) New and emerging technology areas iii) Environmental concerns and other national priorities, regulatory requirements and consumer needs. 2.2 For formulation of Indian Standards on new subjects, BIS gets proposals from Ministries, Govt. Departments, Industries, Consumer Organizations and others.

4 The concerned technical committee (Sectional Committee & Division Council) of BIS decides on taking up a new subject for standardization. The process of standards formulation and its review are being strengthened, in line with latest technical developments with the usage of more and more information technology tools such as s, uploading of Wide Circulation documents on the website, etc, in order to avoid undue delays. BIS implements a fast track procedure for adoption of ISO/IEC documents so that the latest standards formulated by ISO/IEC are adopted within the shortest possible time. The mechanism of review of standards is being strengthened for up gradation and harmonization of Indian Standards with other National and International Standards to keep pace with technological advancement. 2.3 The following projects have been identified as thrust areas for formulation of standards during the year : Division Civil Engineering Chemical Electro technical Food and Agriculture Electronics and Thrust Areas Construction Project Management Multiple grading of Water efficient plumbing products Seismic Assessment of Structures Revision of National Building Code Green Manufacturing Systems Development of green analytical methods Paints -Lead restriction, VOC control and Heavy Metal restriction Development of chemical safety standards in line with REACH regulations Environment & safety standard for Nuclear Facilities Multiple grading for energy efficiency in electrical appliances, motors & transformers Power quality & grid integration Solar Devices Biopesticides Biofertilizers New Pesticide Formulations Organic Production System Organic Agricultural Systems Grade standards for cereals and pulses Grade standards for vegetable oils Grade standards for spices Grade standards for fruits and vegetables Standardization in IT Sector

5 Information Technology Mechanical Engineering Medical Equipment and Hospital Planning Management and Systems Metallurgical Engineering Petroleum, Coal and Related Products Production and General Engineering Transport Engineering Textile a) Governance of IT- for the organization, b) Service management system standards, c) ITES & BPO Electronic Security System Cryogenic valves and containers Earth moving machinery FRP/GRP cement & resin grouted roof bolts. Energy Management Revision of Standards in Industrial Valve Medical devices Health care services Tourism and related services Education and related services Requirements standards for corporate social responsibilities Skill Development Amorphous Steel for electrical applications Galvanized steel for structural purpose Determination of Vanadium, Cobalt, Niobium & other alloying additions in steel. Nanotechnology Standards on natural & organic cosmetics Standards based on composite material like FRP ladders and cable gratings Polymer & rubber modified Bitumen Revision of standards on food grade plastics Revision of SP 46:2003 (Engineering drawing practice for schools and colleges) Aligning of Indian Standards on weighing balances with legal metrology regulations Standards on robotics Intelligent Transport Systems Automotive vehicles running on non conventional fuels like HCNG blend fuel kit components- Refilling valve, High pressure rigid pipe, Pressure regulator, Gas solenoid valve, Low pressure flexible hose & Gas air mixture. Technical Textiles (Med tech, Agro tech, Geo tech & Pro tech) Organic Textiles Water Resources Hydrometry Department Diversion works Common Standards Revision of IS 12 Guidelines for multiple grading Guidelines for green manufacturing

6 3 INTERNATIONAL ACTIVITIES ISO & IEC: 3.1 To continue with increased participation in international standardization activities in areas of importance and relevance to national economy, and of interest to our trade and industry. 3.2 BIS will continue to actively participate in various Committees of ISO and IEC such as ISO-General Assembly, ISO Council meetings, IEC-General Meetings, DEVCO, ISO TMB, CASCO, COPOLCO and related meetings. 3.3 BIS will continue to seek key positions in the ISO/IEC governance. 3.4 BIS will continue to discharge the duties of Secretariats of ISO Technical Committees efficiently and explore the possibility of attaining more secretariats. BIS will participate in Meetings of ISO and IEC Technical Committees / Subcommittees / Working Groups where BIS is participating 'P' member and where trade interests are significant. 3.5 BIS will explore the possibility to take up Chairmanship of TCs/SCs as and when they fall vacant. BIS will also explore possibility of seeking twinning arrangement in technical committees of importance to our interests. 3.6 BIS will also explore the possibility of hosting ISO/IEC technical committee meetings in India. Regional/Bilateral Cooperation Programmes/ MOUs/ MRAs: 3.7 BIS will explore the possibility of entering into MoUs/ Bilateral agreements with the National standards bodies of other countries to enhance international trade and technical co-operation. 3.8 BIS will explore the possibility of entering into MRAs with NSBs of countries where there is two way trade interest and in accordance with the Government to Government negotiations. 3.9 Regional collaboration in standardization will be promoted, particularly within SAARC region. BIS will continue to play a leading role in various regional cooperation programmes in which India is a member. Meetings of SARSO and other related meetings under SAARC cooperation;

7 3.10 BIS intends to participate in the following international events during the year : ISO & IEC: a) ISO-General Assembly, ISO Council meetings & related meetings; b) IEC-General Meetings and other related meetings; c) Policy Development Committees of ISO such as DEVCO, ISO TMB and related meetings CASCO and COPOLCO; d) ISO Committee meetings where BIS holds secretariat; e) Meetings of ISO and IEC Technical Committees / Sub-committees / Working Groups where BIS is participating 'P' member and where trade interests are significant; and f) Meetings of Project Committees and Working Groups constituted under TMB, e.g., on Outsourcing, Risk Management, etc. g) Training etc Trade Facilitation Cell : In view of growing importance of standards and conformity assessment procedure in global trade and understanding that BIS has a key role to play in enhancing the Indian exports/trade, Trade Facilitation Cell has been created. The Trade Cell under the International Relations Deptt of BIS will work jointly with Standards Department and Certification Marks Department of BIS and in close cooperation with Ministry of Commerce and would have the following major functions: i) Closer interaction with Ministry of Commerce and Industry and other Govt. Depts. with focus on export oriented product sectors ii) Greater interaction with Industry and Exporters Associations to address bottlenecks being faced by them relating to standards and conformity assessment procedures. iii) Dialogue with counterparts in major trading partner countries with an objective of entering into Mutual Recognition Agreements (MRAs) / Memorandum of Understanding (MoUs) in the areas of standards and conformity assessment procedures with a view to remove any obstacles affecting trade. iv) Operationalise the already signed MRAs / MoUs by establishing yearly work plans. v) Interaction with overseas organizations to offer BIS inspection and testing services for pre-shipment inspection of goods being exported from India. vi) vii) Sensitize stakeholders about need for examining the WTO-TBT notifications of other countries and importance of raising India s trade concerns in WTO-TBT meetings. Interaction with various Ministries to help them in establishing technical regulations and also in dealing with specific trade concerns raised by other countries on the proposed technical regulations.

8 3.12 BIS will continue to discharge responsibilities as the designated WTO-TBT Enquiry Point by Ministry of Commerce Participation in WTO-TBT/ NAMA meetings and related event. Coordination with Ministry of Commerce will be continued. 4. CERTIFICATION Conformity Assessment Schemes 4.1 As per the provisions of the erstwhile Indian Standards Institution (ISI), ISI had been operating the Product Certification Scheme since Subsequently, with the enactment of BIS Act in 1986 and the responsibilities of the then ISI being taken over by the Bureau of Indian Standards (BIS) BIS has been operating this scheme since 1987, primarily to provide products conforming to the Indian Standards to the consumers. ISI mark on a product indicates its conformity to the relevant Indian Standard. Before granting license to any manufacturer, BIS ensures availability of the required infrastructure and capability of the manufacturer to produce and test the product conforming to the relevant Indian Standard on a continuous basis. Samples are drawn from the production line as well as from market to check conformance of the product to the relevant Indian Standard. 4.2 The product certification is voluntary in nature except for 91 products compliance of which to relevant Indian standards and to use BIS standard mark on such products after obtaining licence from BIS, has been made compulsory by the Central Government in public interest, on considerations of health, safety, environment etc. 4.3 In addition, Ministry of Communication & Information Technology, Department of Electronics and Information Technology (Deity) has notified Electronics and Information Technology Goods (Requirements for Compulsory Registration) Order, 2012 under which 15 products have been made compulsory for registration with BIS. The 15 products notified by Deity include LED/LCD TVs, Laptops, Printers, Set Top Box, Microwave Oven, Notebook/Tablets, Projectors, Servers, Storage, etc. Registration for self-declaration by the manufacturer is a simplified process of conformity assessment, which has been introduced, and is in addition to the existing system of licencing. In this new Registration System, a manufacturer himself makes a declaration his product conforms to the Indian Standard before he is allowed to put such a declaration on his products. Therefore, the manufacturer himself is providing an assurance on the quality of his product. For Registration, an applicant has to get the sample of their product tested from any laboratory in India recognized by the Bureau or any laboratory abroad covered under a mutual recognition agreement with the Bureau. The applicant has to submit the test report(s) along with Application Forms VI & VII to BIS for registration. The first Registration was granted by BIS on 12 June 2013.

9 a. 30 more Indian standards those exclusively deal with safety of various electric products, like, cooking ranges, toasters, etc. b. Indian Standards on Safety in other fields, like safety of Toys, power threshers, safety of machines, safety of machine tools and their operation, safety requirements for use, care and protection of abrasive grinding wheels, etc. 4.4 Internationally, countries adopt different types of certification schemes, by categorizing products based on risks to health, safety, environment, etc. ISO specifies 8 different types of Third Party Certification Schemes. 4.5 Therefore, with a view to efficiently provide certification services to industry, it is proposed that BIS also provides different types of product certification schemes, based on categorization of products in terms of risk to health, safety, environment; product from small scale or large scale, maturity of industry as a whole for the product, etc. As such, the following, 4 types of certification schemes are proposed: a) Conformity Assessment Scheme for Safety Requirements of Products (Type 2 of ISO certification scheme, with Testing in BIS / its recognised labs): It is proposed that all Indian standards exclusively on Safety of products may be brought under present "Registration Scheme for Self-Declaration of Conformity with Safety Requirements". b) Conformity Assessment Scheme for Low Risk Products (Type 2/4 of ISO certification scheme): This certification scheme Registration Scheme for Self- Declaration of Conformity is envisaged for product categories where i) The risk to the consumer is relatively low ii) The industry is mature with regard to its capability of manufacture quality products on a consistent basis c) Conformity Assessment Scheme for Normal Products (Type 5 of ISO certification scheme): This is the existing product certification scheme to be called Licensing Scheme. It is proposed to cover all products that are not otherwise covered under other schemes. d) Conformity Assessment Scheme for High Risk Products (Type 7 of ISO certification): It is proposed to call this scheme as the Licensing Scheme for High Risk Products This shall be applicable for products LPG cylinders, Valves and regulators, where safety requirements as per Gas cylinder rules are applicable. 5. Hallmarking 5.1 BIS hallmarking scheme for gold jewellery was launched on 11 April 2000 & for silver jewellery in Oct However the scheme was simplified and rationalized with effect from January 2006 and since then the number of licences have growing steadily. The progress of the scheme in last five years is as follows:

10 Growth as on 31 March No. of Licences (Gold & Silver) No. of A&H Centres Gold Articles Hallmarked (in lakhs) Publicity To promote hallmarking in the country for effective consumer protection in gold jewellery trade, awareness programmes for jewellers/consumers are organized by BIS through its various Regional and Branch offices across the country. Awareness Programmes will be conducted all over the country including rural and semi-urban areas for the awareness among jewellers during also. Consumer awareness will be created through advertisements in print and electronic media as well as through awareness programmes. It is intended to give focused publicity region wise/ state wise for proper impact. 6. Management Systems Certification 6.1 BIS is operating Management System Certification Schemes in accordance with the international standard ISO/IEC 17021:2011. During emphasis would be on following: Continuation of certification of Government Departments and other Public Service Organization under BIS Service Quality Management Systems Certification Scheme as per IS 15700:2005 on Quality Management Systems Requirements for Service Quality by Public Sector Organization. Accreditation of Food Safety Management Systems (FSMS) Certification from National Accreditation Board for Certification Bodies (NABCB). Expansion of organizations covered under Food Safety Management Systems and Energy management Systems Launching new systems certification scheme for certification against IS on processes and services. Launching of Global Directory of BIS certified organizations. 7 LABORATORY TESTING AND DEVELOPMENT BIS carried out product testing activity through a network of eight testing centres in Regional and Branch offices. Samples drawn by various branch offices of BIS during the course of operation of product certification scheme are tested in these centres for conformity. The primary objective of BIS

11 laboratories is to provide reliable test results of the samples and in the minimum possible time. 7.1 Targets for Testing of Samples From this year, the unit for targets is being changed from Test Reports to Samples to be rational. The target for BIS labs is fixed at samples expecting increase in testing manpower during the year. The revenue target is increased from Rs. 400 to 800 lacs, keeping in view the likely revision of testing charges and increase in productivity. 7.3 Modernization and Upgradation of Test Facilities : The upgradation of test facilities and modernization of BIS labs would continue during the year with respect to the following after critically examining the need, viability and utilization of the equipment vis-à-vis available strength of testing personnel: i) Completion of partial testing facilities ii) Up-gradation of existing testing facilities iii) Creation of additional testing facilities 7.4 The plan for the modernization and up gradation of testing facilities for the year inter-alia includes the following. i) Testing facility for LED lamps as per IS (Pt-1&2):2012 at Bangalore Testing Centre. ii) iii) Completion of test facility for casing pipe as per IS at SRTC. Modernization of tensile test facility at PBTC. iv) Adding of Carbon Sulphur Analyser, High Pressure Liquid Chromatography, Optical Emission Spectrometer at CTCC. v) To complete the facility of insolubility index in milk products through purchase of mixer and centrifuge at WRTC. vi) To complete partial test facility of IS 1293 & IS 3854 at WRTC. vii) To complete partial test facility of IS 1660 with respect to Clause 4.5 & 4.6 at WRTC. viii) ix) Procurement of Hydrostatic pressure Testing Machine for PVC pipes at WRTC. Procurement of Hot Set Test Equipment and Water Absorption test equipment for Cross-linked polyethylene (XLPE) cable at WRTC. x) Procurement of Skewing Machine for sample preparation for loss of mass of outer sheath of PVC & XLPE cable at WRTC.

12 xi) xii) xiii) xiv) xv) To create Hallmarking Assaying centre and PWD testing facilities at ERTC. Life test rack for Compact Fluorescent Lamp (CFL) at BNBTC. Test facilities for TFL (Tubular fluorescent lamps) at BNBTC. To procure an AAS for WRTC and SRTC. To create silver Assaying Centre at SRTC. 7.5 Outsourcing of Testing Work 7.6 Training BIS operates Laboratory Recognition Scheme as the existing capacity of the BIS laboratories is not sufficient to test all the samples generated from Product Certification Scheme. Under the scheme, BIS recognizes outside laboratories that are technically competent and capable of implementing Laboratory Quality Management System (LQMS) and performing tests as per the specified test methods. The recognition is granted and operated as per BIS Laboratory Recognition Scheme There are 147 laboratories which are BIS recognized as on 31 Mar Besides above, facilities of 24 Government laboratories (specialized labs/ other labs) are also being utilized by BIS as and when required. Efforts are on to bring these labs also under BIS Lab Recognition Scheme. Auditors trained in IS/ISO/IEC The recognized labs are regularly audited for compliance to Lab QMS as per IS/ISO/IEC and requirements of Lab Recognition Scheme As a shift from earlier policy, these OSLs would now be recognized on need basis only. Further, in-sourcing of private labs in specific areas in BIS premises would be considered during the year. BIS labs propose to continue providing training to the industry (i.e. BIS licensees and applicants) as well as Central and State Govt. labs in testing of various products as per relevant Indian Standards based on their identified needs. Training programmes for products under certification, are conducted as and when identified and proposed by ROs/BOs, in consultation with BIS Labs. i) Testing of UPVC Pipes as per IS 4985 at SRTC Chennai. ii) Training programme on Packaged Drinking Water at BNTC Bangalore, CTCC and WRTC Mumbai. iii) Training programme on HSD Bars as per IS 1786 at PBTC. iv) Training programme on Cement testing at CTCC Sahibabad. v) Training programme on Cables as per IS 694 at CTCC Sahibabad and WRTC Mumbai.

13 vi) Training programme on Switches as per IS 3854 at WRTC Mumbai. vii) Training programme on Drum Testing as per IS 1783 at WRTC Mumbai. viii) Training programme on jute bags at ERTC Kolkata, ix) Training programme on Aluminium Conductor as per IS 398 at ERTC Kolkata. 7.7 In addition, training will also be provided to students/officials from various universities/departments on testing of various products based on test methods given in IS. 7.8 The following training programmes are also proposed for BIS laboratory officers and technical personnel: i) Lab Quality Management system & Internal audit ii) Inter-laboratory Comparison & Evaluation of Z-score iii) Uncertainty of Measurement iv) Method Validation v) Awareness program on changes in LRS to all RTCs by PP&C (T&C) at HQs. vi) Specific test methods related training programmes vii) Assistance will be provided to NITS for organization of International Training Programme (ITP) on Laboratory Quality Management System (LQMS). 8 TRAINING ACTIVITIES 8.1 National Institute of Training for Standardization (NITS) conducts a large variety of residential and non residential training programmes on various subjects relating to standardization, conformity assessment, laboratory accreditation, consumer protection, etc. Trainings are conducted both for BIS officers and staff; and for external participants. In addition, trainings are also conducted at six training centres at Mumbai, Chennai, Kolkata, Bangalore, Bhopal and Jaipur and also conducted at the premises of client organizations on request, which are called in-house programmes. 8.2 Programmes for Industry During training programmes will be organized for industry in the following areas: NABAT Accredited Lead Auditor s Courses on - Quality Management Systems (IS/ISO 9001)

14 - Environmental Management Systems (IS / ISO 14001) - Occupational Health and Safety Management Systems (IS 18001) - Food Safety Management Systems (IS/ ISO 22000) Training Programmes on internal audit, Documentation and awareness programme for all Management Systems standards. Training Programme on Service Quality by Public Service Organizations as per IS Training Programme on Safe Drinking Water, Sanitation and Waste Disposal Management and Handling of Hospital Waste Integrated Management Systems Laboratory related courses - Laboratory Quality Management Systems and Internal Audit (ISO/IEC 17025) - Measurement uncertainty - Inter-Lab Comparison, proficiency testing & Evaluation of Z-score - Medical Laboratories Particular Requirements for Quality and Competency as per IS/ISO Energy Management Systems Requirements with guidance for use as per IS/ISO 50001: 2011 Workshop on preparing for Rajiv Gandhi National Quality Awards. 8.3 Training programmes for BIS Licensees and Applicants for BIS License Training programmes on various products under BIS Certification for BIS licensees (viz. LPG cylinders, CPVC/UPVC/HDPE pipes/pipe fittings, cement, water, plywood, steel etc.) Training programmes for Applicants (how to apply for a BIS license including Hallmarking licensees)" 8.4 International Training Courses under Govt. of India Schemes NITS will be organizing three International Training Programmes under Financial Assistance of the ITEC/SCAAP Fellowship Programmes of Ministry of External Affairs and Colombo Plan Cooperation Scheme Fellowship Programme of the Ministry of Finance as per details given below: International Training Programme on Management Systems for Developing Countries of four weeks duration in Sept

15 International Training Programme on Standardization and Quality Assurance for the developing countries of 8-weeks duration during Oct. Dec International Training Programme on Laboratory Quality Management System for developing countries of three weeks duration during Jan.-Feb Training Programs for BIS Employees NITS will also organize Training Programmes for BIS employees. Training needs of BIS employees will be identified and based on these needs Training Programmes on following subjects are likely to be organized: Refresher course on Product Certification Refresher course on Standardization Refresher course for Lab Officers Conformity Assessment- General Requirement for Proficiency Testing as per ISO/ IEC Laboratory Quality System, Management and Internal Audit as per ISO Training on Hallmarking Training on GFR for AD/DD(A&F) & SOs Skill up gradation of i) B,C,D Employees, and AD(A&F), SO s Training on General Management for Sc. E & above Training on Preventive Vigilance Training for Investigating Officer / Presenting Officer Training on Specific Product Certification & Testing 9 i-care 9.1 State Level Committee Meeting For better implementation of Standardization and Quality Control Orders and to recommend measures for more effective implementation of these orders, as well as for creating awareness about different activities and programmes/schemes of BIS, regular interaction with the representatives of various Departments of the State Govts. is required. 9.2 Licensees meet with manufacturers, Industry, Chambers of Commerce, etc Licensee meets will be held with Manufacturers, Industry, Chambers of Commerce, etc so as to help the industry and solve the problems related to implementation of Indian Standards. The issues raised in these meetings will be discussed and resolved. Suggestions from the industry will also be considered and feedback on the same taken.

16 9.3 Meeting with industry associations at national level and other such bodies During the year , one meeting with industry associations and other such bodies will be held at national level to interact with the industry and address the problem as well as to get feedback from the industry for improvement of the Indian Standards and Certification Schemes of BIS; and to promote the implementation of Indian Standards. 9.4 Meeting with Consumer Organizations at National level During the year , one meeting with consumer organizations will be held at national level to interact with them and make them aware about BIS activities. During such meetings feedback will be taken from consumer organizations to address the problems of the consumers. 9.5 Rajiv Gandhi National Quality Award Rajiv Gandhi National Quality Award was instituted by the Bureau of Indian Standards in 1991, with a view to encouraging Indian manufacturing and service organizations to strive for excellence and giving special recognition to those who are considered to be the leaders of quality movement in India. It is one of the most prestigious awards for organizations who have excelled in the field of quality, either in manufacturing sector or in service sector. Rajiv Gandhi National Quality Award is an annual feature on the basis of financial year. 9.6 Rajiv Gandhi National Quality Award Awareness Programmes In order to spread awareness amongst the industry about Rajiv Gandhi National Quality Award, awareness programmes shall be organized in each state so that a large number of industries apply for obtaining the prestigious Rajiv Gandhi National Quality Award in different sectors of the industry as well as the service sector. 9.7 Celebrating World Standards Day/ National Standards Day World Standards Day is celebrated internationally every year on 14 October. The day honours the efforts of the thousands of experts who develop voluntary standards within standards development organizations such as the International Electro Technical Commission (IEC), the International Organization for Standardization (ISO), and the International Telecommunication Union (ITU). The aim of World Standards Day is to raise awareness among regulators, industry and consumers on the importance of standardization for the global economy. Keeping in view, the aspects which are required to be focused for betterment of society as a whole, every year ISO comes out with a new theme for the World Standards Day.

17 Bureau of Indian Standards will celebrate this day in October at HQ as well as through all the Branch offices of BIS by a technical Seminar on the ISO Theme. 9.8 Meetings with Recognized Consumer Organizations BIS plans to recognize Consumer Organizations who would work in the interest of consumers and on behalf of BIS. The interaction with such Consumer Organizations takes place on a regular basis to apprise them of the work they are supposed to undertake and also on the latest developments in BIS activities. 9.9 Recognition and Training the representatives of consumer organizations of the region (2 per Region) To enable Consumer Organizations to further propagate the concept of standardization and organize consumer awareness amongst the consumers, BIS intends to give recognition to Consumer organizations fulfilling the requirements of BIS and further give training to their representatives to enable them to participate and facilitate the activities of BIS Aggressive Consumer Awareness Campaigns at regional, state and district levels Implementation of Indian Standards is of great national significance for bringing in quality culture in the country, and has been a prime objective of the Bureau of Indian Standards. i-care Department is contributing in this direction by promoting the concept of standardization, certification and quality amongst the consumers. For accomplishing this objective, aggressive consumer awareness campaigns through various ROs/BOs and sometimes in association with Consumer Organizations will be organized during the year Consumer Protection Activity - Detection of Misuse of BIS Standard Mark BIS carries out Consumer Protection Activity to curb the misuse of Standard Mark or its imitation by unscrupulous traders and manufacturers, not holding valid BIS licence. Such action also helps consumers from being mislead about quality of products that are marked with the BIS Standard Mark. Search and seizure operations are carried out against traders and manufacturers on the basis of information collected regarding misuse of the Standard Mark and where required, prosecution cases are filed in court of law. Reward Scheme has also been launched with the purpose of encouraging/ empowering the consumer to give information on spurious products and get rewarded for the same. Also a scheme enabling public testing of samples has been launched which also empowers the consumer to verify the quality of BIS certified products.

18 9.12 Educational Utilization of Standards Programmes (EUS) The students and faculty of professional institutions need to be trained in the field of standardization and management systems, so that they are well equipped to introduce quality in goods and services to be delivered by them. i-care Department through various ROs/BOs has been conducting programmes on Educational Utilization of Standards with the specific aim to propagate the message of standardization and to create awareness about latest Indian Standards in various professional institutes and universities throughout the country and would continue to do so during also Interaction with Standard forums of engineering/other colleges of the region for awareness of students and providing grant to such forums for promoting Indian Standards For the purpose of making students of engineering and other colleges aware about Indian Standards, it is proposed that standard forums may be created in engineering / other colleges all over the country so as to provide a platform for interaction with students. It is also proposed to provide grants to such forums for promoting Indian Standards. 10 PUBLICITY ACTIVITIES 10.1 Advertisements will be issued for publication in newspapers on all-india basis with a view to promote hallmarking, ISI mark and other activities of BIS BIS will issue advertisement spots for telecast on various Cable, Satellite channels and DD National to promote ISI Mark/Hallmarking for the benefits of consumers Radio Spots will be aired on ISI Mark and Hallmarking which would be broadcast on 37 CBS (Vividh Bharti) Station of AIR, FM-I, FM-II and other private channels TV Spots on ISI Mark & Hallmarking will be screened during seminars, consumer awareness programmes to promote ISI Mark and Hallmarking Outdoor Publicity will be undertaken for promotion of ISI Mark and Hallmarked jewellery through Hoardings at Railway Stations; Backlit Glow sign at Railway stations, Bus Queue Shelters, Electronic Display, Animation Display Boards, Bus Back Panels, Front lit Bridge Panels on Railway lands, Bus Queue Shelters, LCD Screens at Railway station, Kiosks, Traffic Signal, Railway Bridge Panels (Unipole), Backlit Unipole on Highway, Metro Rail, etc.

19 10.6 Advertisements will be issued in major newspapers on important occasions like World Standards Day, Rajiv Gandhi National Quality Award, etc BIS will participate in important fairs and exhibitions and screen various films on Hallmarking and BIS Certification Schemes for promotion of same Important developments shall be published through issue of press releases and coverage in audio-visual media on regular basis Interviews of the BIS officials shall also be organized on electronic media to highlight the activities of BIS. 11 SALES OF BIS PUBLICATIONS The annual action plan for Sales department is as under: E-sale of Standards through portal & DVD will continue. Touch Screen Monitor will be installed at all RO / BOs Sales Outlets. 12 HUMAN RESOURCE DEVELOPMENT 12.1 Filling up the posts of Scientist-B by direct recruitment Recruitment Action will be initiated to fill up vacant post(s)of Scientific Cadre Officers Filling up the posts of Scientist-B by promotion Limited Departmental Competitive Examination (LDCE) would be conducted for filling up the posts of Scientist-B by promotion from Group B laboratory technical posts Promotions of Scientific Cadre Officers at all levels Finalization of new FCS as well as amending the BIS (Recruitment to Scientific Cadre) Regulations, 2002 and subsequently promotion of Scientific Cadre at all levels shall be taken up Rotation transfers The rotational transfers of all the scientific officers would be taken up as per the transfer policy.

20 12.5 Training Induction training program for newly recruited Scientist-B Officers will be organized. 13 VIGILANCE 13.1 Vigilance Department of BIS is entrusted with the responsibility of managing all vigilance related activities. Action Plan for in respect of vigilance related activities is given below. a) Organizing preventive vigilance audits One preventive vigilance audit will be carried out in each quarter. b) Carrying out surveillance visits One surveillance visit will be carried out in each quarter. c) Preparation of Agreed list Preparation of Agreed list will be completed by Dec d) Preparation of list of officers of doubtful integrity - Preparation of list of officers of doubtful integrity will be completed by Dec e) Monitoring of property returns of BIS officials - Monitoring of property returns of BIS officials will be completed by Dec f) Creating awareness amongst BIS officials and sensitizing them against corruption - Four Training Programmes on Preventive Vigilance to be conducted in different regions during the year. g) Organizing Vigilance Awareness Week in BIS - Vigilance Awareness Week in BIS to be organized in Oct/Nov INFORMATION TECHNOLOGY TOOLS During emphasis would be on following activities: Web enabling of the Certification Marks Management System (CMMS) for all locations of BIS. Appointment of a consultant to assist BIS in development of an integrated software solution for all key business processes. Upgrading hardware for un-interrupted working. Strengthening/Enhancement of BIS-VPN network for better connectivity.

21 Establishment of a payment gateway for facilitating on line payments. Implementation of E-procurement through CPP portal. 15 XII th PLAN SCHEMES 15.1 BIS is implementing 2 Central Sector Schemes under 12 th Five year Plan ( ) Gold Hallmarking The scheme on Hallmarking is operating since 10 th Plan and is continuing in 12 th Plan with components as indicated below: a) Infrastructure building- Setting up of A& H Centres b) Capacity building i) Training of artisans ii) Training of Trainers (BIS auditors) iii) Training of personnel of assaying and hallmarking Centres 15.3 National System for Standardization The scheme on National System of Standardization operating under the 12 th Plan is proposed to be continued, with following two components: a) Strengthening Standardization at National Level i) R&D projects for establishment/revision of Indian Standards ii) Intensifying participation of BIS Technical Committee Members in BIS Technical Committee Meetings iii) Seminars/workshop and training programmes: a. Workshops for Technical Committee members (2 days) b. Training programmes for SDOs (5 days) c. Seminar /workshops for other stakeholders (1 day) b) Strengthening Standardization at International level i) Intensifying participation of BIS Officials, Technical Committee Members, other officials and experts in international participation in International / Regional/ Bilateral meetings/ trainings.

22 S. No ii) Organizing ISO/IEC and other international/regional/saarc/ multilateral/ bilateral Meetings/ Workshops/ Trainings in India The proposed financial outlays for all these schemes are given below: Plan Scheme Proposed Outlay for XII Plan All figures in Rs crores Proposed Budget Estimate for Hallmarking National System for Standardization Total FINANCE 16.1 BIS will continue to generate its own resources to meet its all revenue/capital / contingent and other expenditure Sufficient provision will be made for the Pension Fund to meet the liability of payment of pension and retirement benefits on the basis of the Actuary report BIS is implementing Central Sector Schemes for the current Five Year Plan ( ) of the Department of Consumer Affairs, GOI for which Budget Estimate ( ) of Rs crores as per details given above is proposed. 17 TARGETS The achievements of BIS during the last year i.e against targets as well as the proposed financial and physical targets for various activities in the areas of standardization, certification, laboratory testing, promotional activities and organizational development for the year are given in Appendix 1.

23 APPENDIX 1 1. Revenue Generation (Rs in crores) Targets Accountability Activity Achievements Quarter-Wise Targets Annual Direct Supervisory I II III IV 1. Product HBO/ HCMD- DDGRs/ DDG Certification FCT (Certification) HBO/HMR/ 2.Hallmarking DDGRs/ DDG(HP) HHMD 3.Management MSCOR/ DDGRs/DDG System HMSCD (PP&C) Certification 4.Training * 0.80* 1.20* 1.80* 1.20* HTI DDG(TI) Institute 5.Sale of BIS Publications *including hostel income Head BOs/ H (Sales) DDGRs/ DDG(i- CARE) 2. Plan Schemes (Rs. in Lakhs) Unspent Balance Proposed Financial Targets Outlay Accountability Scheme Quarter-Wise Total 1.National System for Standardization I II III IV Direct Supervisory (-) TDH DDG (Standardization) 2.Hallmarking H-HMD DDG(HP)

24 3. Standardization Key Result Areas-Targets (including RFD / Plan targets) Sl. No. Activity Target Targets Accountability Achievement Quarter-Wise Annual Direct Supervisory I II III IV 1. Standards Formulation a) New TDH b) Revision TDH c) Adoption of Standards formulated by International bodies d) Harmonization with Standards formulated by National Standards formulating Bodies TDH TDH e) Formulation of codes ETD f) Multiple Grades in Indian Standards TDH g) Standards Formulated within Time norms (%) % 90% 90% 90% 90% TDH h) Clearing the backlog of unpublished Indian Standards All 50% 50% - - Pub 2. a) Review of existing standards TDH b) Technical evaluation of standards TDH c) Action on Feedback on Standards (% cases closed after decision of Technical Committee) % 75% 75% 75% 75% TDH DDG (Standardiza tion) d) Technical Meetings (based on annual calendar including division Council Meetings) TDH 3. a) Participation in International Standardization (% of ballots cast as P members) 95% 95.13% 95% 95% 95% 95% 95% TDH b) Percentage of total ISO/IEC committees with India as P members. Total Committees Committees in which P members as on 31 Mar 2014 i) ISO (47%) ISO - 80% ISO - 52% ISO - 60% ISO - 70% ISO - 80% TDH ii) IEC (41%) IEC - 70% IEC - 48% IEC - 55% IEC - 62% IEC - 70%

25 Sl. No. Activity Target Targets Accountability Achievement Quarter-Wise Annual Direct Supervisory I II III IV 4. Plan Fund a) Intensifying participation of BIS officials, Technical Committee Members, other officials and experts in international standardization by participation in International / Regional/ Bilateral meetings/ trainings b) Intensifying participation of BIS Technical Committee Members in BIS Technical Committee Meetings c) R&D projects for establishment / revision of Indian Standards TDH TDH TDH d) Training programs for SDO s (5 days) SPPD e) Workshops for Technical Committee members (2 days) SPPD f) Seminar/ workshop for other stake holders (1 day) TDH g) Strategy for promoting active use of standards or process, service or systems (one seminar per region in conjunction with i-care) 5 Trade Facilitation Cell TDH a) Interaction/sensitization programmes for stakeholders b) New/renewal of MoU/MRA or Implementation of existing Mou/MRA IRD IRD

26 Key Result Areas-Thrust Areas S.No Thrust Areas Target date for completion 1. Enhancing Standardisation through Improving Interaction with On going - Government Departments and Regulatory Bodies - Industries Association - Technological Institutions - Consumers - Standards Developing Organisations and other stake holders 2. Revision of the Standards Formulation Manual. 30 th June Improving Control of Standardization by - Organization of Standard Advisory Committee & meeting of Chairmen of Division Councils - System for prioritization of work on new subjects 4. Improving in-house system of standardization by - Establishment and functioning of Standard Management Board - Responsiveness to public comments on Indian Standards - Formulating & implementing Guidelines for composition of Technical Committees - Providing information about membership of Technical Committees and Division Councils, and online receipt and request for inclusion of technical committee membership - Formulating & implementing Guidelines for appointment & evaluation of Technical Committee - Award System for Best Performing Committees - Frequent meetings and availability of Annual Meeting Calendar - Training of technical committee members in standard formulation process - Technical evaluation of existing Standards to review and revise out dated standard On going 15 th July 2014 On going 15 th July 2014 On going -do- -do- -do- -do- -do- 5. Developing IT Based dissemination System on Standards development - Developing an online National Comment Register - Better search facility of standards through collection wise classification of Standards and HS code identification - Developing an online system for technical evaluation and five yearly review - System for Online request of for New projects - Updating information related to WTO/TBT on BIS website 31 st July 2014 On going -do- 31 st March st July 2014

27 6. Implementing common software for standards formulation in three modules (to be developed by ITSD): Module 1 Application Module for National Comment Register. Will incorporate stages from registering of a new work item upto publication (i.e. gazetting) [Ver 1 for milestone capturing] Module 2 - Committee Management Module. Will include templates for secretarial work Module 3 Search and Classification Module incorporating details such as Synopsis, Category, etc. Module 1 and 3 by 31 July 2014 Module 2 by 31 st March Introducing Multiple Grading in Indian Standards for providing wider choice to consumers On going 8. Revision of codes - National Building Code th March National Electric Code Strengthening Standardization under 12th plan fund through On going - Training programme for SDO s and members of technical committees - Funding for intensifying participation in national and international meetings - Seminars and Workshops for propagation and implementation of standards - R&D Projects 10. Streamlining E-Publication of Standards - Digitalization of all standards - Publishing Standards on Fast Track basis and clearing of backlog - Gazetting of Standard 11. Developing Policy for adoption of standards - BIS standards by other countries - Other Standards by BIS 12. Trade Facilitation Cell to undertake the following:- - Creating formal framework of interaction with Ministry of Commerce - Improving interaction with Ministries/ regulatory bodies to assist them in establishing technical regulations - Improving interaction with countries with whom BIS has entered into MRA s/ MOU s - Implementing work plans under bilateral projects such as Indo Germen project, EU-CITD project etc - Strengthening WTO-TBT Enquiry point and sensitization of industry on WTO/TBT related issues - Roadmap for interaction with industry associations to obtain feedback on their concerns relating to trade barriers on account of standards and conformity assessment 13. Taking leading role in regional standardization for SAARC region through - Active participation in SARSO Governing Board and Technical Management Board - Organising sectoral technical committees of SARSO - Capacity building of other SAARC members by providing training 31 st August st July 2014 On going 31 st December Work Plan (Annual Action Plan) for the year st Dec 2014

28 4. Conformity Assessment Schemes (Product Certification, Registration, Self Declaration of conformity, etc.) Key Result Areas- Targets (including RFD) Activity 1.Grant of Licence Targets Targets Accountability Quarter-Wise Direct Supervisory Achievements Annual I II III IV a) Product Certification including FMCS b) Compulsory Registration of 15 Electronics & IT Goods c)registration for self-declaration of conformity for safety requirements low risk products Total (a + b + c) d)multiple Grade licences e)certification under CB Scheme f) All India First cases under Product Licencing & Registration g)licence granted within time norms 60% 39.89% 60% 60% 60% 60% 60% 2. Operation of Licences a) No. Of operative licences as on March 2014 b)renewals within time norms (within 3 days on receipt of RA & MF) % 80% 80% 80% 80% c)target for Market Surveillance d)factory Samples e)target for Factory Surveillance f) Target for lot inspection Review Meetings a) Review Meeting with Licensees State Level b)review Meeting with Licensees National level Head BOs/Head CMDs DDGRs/DDG(Certification)

29 Key Result Areas-Thrust Areas Sl.No. Thrust Areas Target date for completion 1. Launching of a) Common Regulations for Conformity Assessment 5 June 2014 b) S-DOC (Safety Scheme) 31 July 2014 c) S-DOC (Low Risk) Scheme 31 July 2014 d) Preparation of New Standard Marks 31 July 2014 e) Multiple Grades- Licencing 31 July March 2015 f) Evaluation Services Organic Products/ production 31 July 2014 g) Evaluation services: Green House Gas Emission/Green Manufacturing / clean development mechanism (CDM) 30 December 2014 h) IEC CB Scheme i) Lot Inspection Cell for inspection of lots for import & export sought by Government/Non- 31 July 2014 Government bodies 2. Identification of products for mandatory certification 31 July Online Portals Identification of suitable modifications in online portal of DeitY to enable suitable outputs to speed up work Coordination with DeitY/C-DAC for modification in process flow of on-line portal of DeitY & its hoisting on BIS Server Expanding the on-line portal for Registration to cover Conformity Assessment Scheme and existing CMMS Generation of MIS modifying existing CMMS for DGMIS to monitor operation of Schemes of ROs/BOs Real time updation of information on BIS Website for Public Information on Stop/Marking/Expiry/Cancellation Integrate with MIS Identify suitable modification in online portal to link with Software for testing including Test Report formats Linkages with i-care, Standards & CMMS 4. OMPC Streamlining the system of Stop Marking, Resumption of Marking 15 June July September July October July July May 2014 (done)

30 Simplification in procedure and reduction in lead-time for Grant of licence Increasing the validity of licence Revision of OMPC 5. Operational Issues of Certification/Conformity Assessment a) To appoint OSA for Surveillance for at least one product category b) Putting in place a system of market surveillance with OSAs for drawing market samples c) Revision of marking fee based on cost of testing to BIS rather than on testing charges of BIS labs d) Renewal of licence within 3 days of receipt of Renewal Application/Marking Fee e) Product Manuals Quarterly Targets ( = 1000 Products) f) Online Application for Reduction of time for grant of licence g) FMCS Grant of licence to 45 days + testing time 30 June July July September September July July 2014(connected to lab targets to be one month ahead) Q1 250} Connected to lab-targets to be one month Q2 250} ahead) Q3 250} Q4 250} 31 October July 2014

31 5. Hallmarking Key Result Areas- Targets (including RFD) Sl. No. 1) 2) Activity Targets Targets Accountability Achievements Annual Quarter-Wise I II III IV Grant of new licences (Jewellers) No. of Operative Licences ) Jewellers Awareness Programmes on Hallmarking 4) Licence granted within Time Norms (%) 5) Training Programmes for A&H Personnel (Plan targets) 6) Training Programmes for Artisans (Plan targets) 7) Training Programmes BIS Officers (Plan targets) % 87% 90% 90% 90% 90% 90% Direct Head of BOs/ H-HMD Supervisory DDGRs/ DDG(HP)/ Sc G & Chief (Standardization)

32 Key Result Areas-Thrust Areas Sl. No. Thrust Areas Target Date for completion 1. Online system for grant /renewal of licence for Jewellers i. Inputs to ITS ii. Implementation 15 July Online system for grant/renewal of recognition to AHC i. Inputs to ITS 25 July 2014 ii. Implementation 15 Aug System for surveillance of A&H Centres i. Monthly visit plan for Cornet Melting ii. Proper formats for movement of Jewellery between Jeweller and A&HC; and record maintenance at A&H Centre iii. Ensuring collation of samples iv. System to collect BIS share & avoid leakages v. Increase in BIS share in Hallmarking charges (Rs 30 & 15 respectively for hallmark /reject articles) and levying rejection charges 4. System for surveillance of Jeweller i. Policy for testing of market samples ii. Inputs to ITS for online system with results available on line iii. Use of temper proof stickers for sealing iv. Implementation 5. Implementation of UID i. Payment policy ii. Appointment of NISG iii. Parallel manual system iv. Actual Demonstration v. Preparation of Presentation vi. Preparation of RFP vii. Call and award of work 6. Comprehensive and consumer friendly system for verification of purity of Hallmarked Articles i. Policy ii. Inputs to ITS for computer application 15 July July July July July Aug Sep Sep July July July Aug Aug Aug Sep July July 2014

33 iii. Implementation 15 Aug 2014 iv. New referral labs, Outside labs and BIS labs 15 Sep Effective system for compensation and levy of penalty on jewelers/hallmarking Centres i. Policy 15 July 2014 ii. Inputs to ITS for computer application 20 July 2014 iii. Implementation 15 Aug Effective publicity for consumer protection i. Policy 25 July 2014 ii. Brochures 15 Aug Policy/Agreement issues i. Logo on Assay Report 20 Sep2014 ii. Jewellery with pre-marks iii. Clause to be introduced in Agreement that A&H Centres should not disclose designs of jewellery iv. Provision for establishing AHCs within premises of large scale manufacturing organizations v. Training of Assaying Master at NITS 10. Management System Implementation i. Preparation of Manual and procedures 25 July 2014 ii. Internal Audit 01 Aug 2014 iii. Implementation 31 Aug Consolidated proposal for amendments in the IS July Implementation of IS/ISO 9001 in HMD 01 Aug 2014

34 6. Management Systems Certification Key result areas- Targets (including RFD) Targets Accountability Activity Quarter-Wise 1) Grant of new licences by BIS 2) Grant of new licences by Recognized CBs b) No. of Operative Licence as on 31 st March ) Licensee Review Meetings Targets Achievements Annual I II III IV ) Auditors meet Direct MSCORs/ H-MSCD H-MSCD Supervisory DDGRs/ DDG( PP&C) 5) Licences granted within Time Norms (%) 6) Surveillance Audits within Time Norms (%) 50% 66% 75% 75% 75% 75% 75% MSCORs/ H-MSCD % 90% 90% 90% 90% Key Result Areas- Thrust Areas Sl. Thrust Areas No. 1. Identification of skills/competence requirements for conducting conformity assessment as per the following standards covered under the New System Certification Scheme: i) IS/ISO/TS 16949:2009 Quality Management Systems Particular requirements for the application of ISO 9001 :2008 for automotive production and relevant service part organizations ii) IS : 2007 Managing environment, occupational health and safety legal compliance - Target Date for completion 15 July July 2014

35 Sl. No. Thrust Areas Requirements of good practices iii) IS 15930(Part 1): 2010 Requirements for good agricultural practices - IndiaGAP - Part 1 Crop base iv) IS 16001:2012 Social Accountability at the Work Place Requirements v) IS 16019:2012 Food retail management - Basic requirements vi) vii) viii) ix) IS 16020:2012 Food safety management - Requirements for good hygiene practices IS 16021:2012 Good manufacturing practices (GMP) Requirements for organizations in the food processing sector IS 16070:2013 Quality Management Systems Particular requirements for the application of ISO 9001 :2008 for power sector equipment manufacturing, service & utility organization Note: Competency requirements identified for the existing 7 System Certification Schemes in operation Target Date for completion 15 July July July July July July July Based on skill gaps identified, development of competence/skills of BIS officers and external auditors for conducting conformity assessment as per the following standards covered under the New System Certification Scheme in collaboration with NITS: i) IS/ISO 50001:2011 Energy Management Systems Requirements with Guidance for Use ii) IS/ISO/TS 16949:2009 Quality Management Systems Particular requirements for the application of ISO 9001 :2008 for automotive production and relevant service part organizations iii) IS : 2007 Managing environment, occupational health and safety legal compliance - Requirements of good practices iv) IS 15930(Part 1): 2010 Requirements for good agricultural practices - IndiaGAP - Part 1 Crop base v) IS 16001:2012 Social Accountability at the Work Place Requirements 30 September September September September September September October 2014

36 Sl. No. vi) Thrust Areas IS 16019:2012 Food retail management - Basic requirements Target Date for completion 15 October 2014 vii) IS 16020:2012 Food safety management - Requirements for good hygiene practices 15 October 2014 viii) IS 16021:2012 Good manufacturing practices (GMP) Requirements for organizations in the food processing sector 15 October 2014 ix) IS 16070:2013 Quality Management Systems Particular requirements for the application of ISO 9001 :2008 for power sector equipment manufacturing, service & utility organization Note: Trained auditors (BIS & external) exist for the 6 System Certification Schemes in operation 3. Development of procedures, guidelines and formats for conducting conformity assessment as per the following standards covered under the New System Certification Scheme: i) IS/ISO/TS 16949:2009 Quality Management Systems Particular requirements for the application of ISO 9001 :2008 for automotive production and relevant service part organizations ii) IS : 2007 Managing environment, occupational health and safety legal compliance - Requirements of good practices iii) IS 15930(Part 1): 2010 Requirements for good agricultural practices India GAP - Part 1 Crop base 15 July July July July 2014 iv) IS 16001:2012 Social Accountability at the Work Place Requirements 31 July 2014 v) IS 16019:2012 Food retail management - Basic requirements 31 July 2014 vi) vii) viii) IS 16020:2012 Food safety management - Requirements for good hygiene practices IS 16021:2012 Good manufacturing practices (GMP) Requirements for organizations in the food processing sector IS 16070:2013 Quality Management Systems Particular requirements for the application of ISO 9001 :2008 for power sector equipment manufacturing, service & utility organization 31 July July 2014 Note: Procedures, guidelines & formats exist for the existing 7 System Certification Schemes in

37 Sl. No. Thrust Areas operation Target Date for completion 4. Development of system for monitoring the quality of services provided by recognized Certification Bodies under the new System Certification Scheme 5. Development of a framework for scrutiny of application and documents for granting recognition of Certification Bodies under the new System Certification Scheme 15 July July Design and put into place independent software for Management System Certification 31 July Design competition for design of Standard marks for various BIS Certification Schemes 30 September Put in place a Global Directory of organizations certified against Indian Standards 30 September Promotion of all MSC Schemes, increasing market share. Proper publicity for MSC schemes 30 September Development of a Scheme for registration of advisors/trainers for training the organizations and industries for implementation of various management system certification schemes in collaboration with NITS 11. Obtain NABCB (QCI) Accreditation for Food Safety Management Systems (IS/ISO 22000) and Energy Management Systems (IS/ ISO 50001) 30 September December Implementation of IS/ISO 9001 in all Departments of BIS 31 December Enlarging certification against IS in governments in MoCA, Deptt. of Posts, CBDT & CBEC 31 December 2014

38 7. Testing & Calibration Key Result Areas- Targets Activity 1. Value of tests done in BIS Labs (in Rs lakhs) 2. No. of samples tested by BIS T & C Centres 3. Testing of Public Samples 4. Percentage of Samples tested by BIS T & C Centres (in value terms) 5. Percentage of Samples tested by BIS Testing and Calibration Centres of the total samples (in numbers) Targets Targets Accountability Achieveme nts Annual Quarter-Wise I II III IV (Test Reports)* % of received % 31% 31% 31% 31% 62% 62% 62% 62% 62% 6. Test Report Formats standardized Percentage of Samples routed through Sample Cells at RTCs/BOTCs/CTCC 8. Test Request Generation thro Lab Software in terms of no. of ISS 9. Gap analysis against BIS requirement of OSLs for ISS under certification -- No. of ISS 10. Review and Revision of testing charges 50% 35% 50% 50% 50% * The Unit for targets has been changed from Test Reports to Number of Samples from Direct H (T&C Centres) Supervisory DDG(T&C)

39 Key Result Areas-Thrust Areas Sl. Thrust Areas Target date for completion No. 1. BIS Labs i) Organizational structure of T&Cs 07 July2014 Roles & Responsibility of officers & staff ii) Finalization and approval of BIS testing charges I Phase 27 IS (>200 lic.) 31 July 2014 II Phase 28 IS (>100 lic.) 31 Aug III Phase 100 IS (>25 lic.) 30 Sept iii) To develop Water testing facilities in all six RTCs & BNBTC Action plan - 31 July 2014 Procurement of equipments - 31 Oct 2014 Start of testing - 30 Nov 2014 iv) Modernization and need-based up-gradation of test facilities at BIS labs: Completion of partial test facilities in BIS labs; Completion of test facilities for complementary/ related products with existing infrastructure Creation of additional test facilities - linkage with need analysis New lines of business: a) In-sourcing in BIS Labs Identification of location and product linkage with need analysis for OSL 31 Aug Sep Dec Oct 2014 b) Implementation Guidelines/Policy on efficient remnant disposal EC Agenda Item on Merits of In-sourcing (PPP model) viz.-a-viz. recognition of the outside labs 30 Nov Sep Aug 2014 In-sourcing of Testing Facilities in BIS labs for electronic products 31 March 2015 v) Guidelines for up-gradation of Physical Infrastructure of BIS labs, including Policy - 31 July 2014

40 Sl. No. Thrust Areas Target date for completion designing of samples cells and access control Implementation - 31 Oct 2014 vi) Methodology for diversion of samples and control Already under process vii) Constitution of LEPAC and holding of LEPAC meetings every quarter Completed 2. BIS Recognized Labs i) Collection of requirement-wise testing charges from recognized labs after finalization of policy for testing charges 31 August 2014 Feeding data w.r.t. requirements for each of the Indian Standards and their corresponding testing charges 31October2014 ii) Collection of information regarding time for release of test reports from 31 August 2014 recognized labs in respect of each Indian Standard Finalization of time norms for OSLs for release of test reports for each Indian Standard 31 August 2014 Capacity declaration by recognized labs for BIS samples and there assessment 31 August 2014 iii) Agreements to be signed with all BIS recognized labs and Indemnity Bonds 31 August 2014 and Performance Bank Guarantees obtained from all such labs iv) LRS 2014 to be finalized 10 July 2014 v) Need analysis for recognition of lab under BIS LRS 2014 at specific locations and for identified products / Indian Standards to be carried out and draft advertisement to be issued finalized vi) Guidelines for Initiation visit/audit of OSLs recognized under LRS 2014 prior to their operation. vii) Mechanism for Timely Payment of Testing Charges by BIS T&C Centres to the Recognized Laboratories viii) Guidelines for Empanelment of External Auditors and Procedure for Review of Performance and Renewal of Empanelment of External Auditors 3. Quality Assurance (for BIS T&Cs and OSLs) Distribution of Indian Standards for preparation of unified test report formats to i) concerned T&Cs a) Uploading of unified test report formats on BIS website for comments and use by the BIS and other recognized labs ii) b) Followed by establishing system for regular updation of unified test report formats I Phase 27 IS (>200 lic.) 31 Aug 2014 II Phase 28 IS (>100 lic.) 31 Oct III Phase 100 IS (>25 lic.) 31 Jan July August Sep June 2014 I Phase 150 IS 31 Aug II Phase 300 IS 31 Oct III Phase 450 IS 31 Jan Note: To be aligned with respective Product Manual. iii) Criteria for acceptable range of values beyond which test report would be Pilot study on five product and need to

41 Sl. Thrust Areas Target date for completion No. considered as doubtful be further examined iv) Guidelines for grading of products on the basis of test reports Pilot study on five product and need to be further examined v) Mechanism for monitoring quality of testing by labs for ensuring reliability of 31 August 2014 testing vi) Mechanism for Scheduling of Surveillance Audits by BIS T&C Centres 31 July 2014 vii) Review of Proforma for Surveillance Audits 31 July 2014 viii) Criteria for Rating of Laboratories on the basis of findings of Surveillance Audits 31 August 2014 and inputs from QA. a) Assessing requirement of outside experts, their appointment 31 August 2014 ix) b) Assessing the performance of experts and criteria for renewal 30 Nov 2014 x) Witnessing of testing for grant of new licences / inclusion of varieties for the first 31 August 2014 cases in the region / all-india basis

42 8. i-care Key Result Areas- Targets Activity Targets Accountability Sl. Targets Achievements Annual Quarter-wise Direct Supervisory no. Project I II III IV 1 State Level Committee Meeting as i-careo R* DDGRs/ H i- per State Care/ DDG i-care 2 Industry Meet with Licensees, i-careo R* DDGRs/ H i- Manufacturers, Industry, Industry Care/ DDG i-care Chamber of Commerce (32 BO s X 4 and 1 BO X 2) 3 Meeting with Consumer i-careo R* DDGRs/ H i-care/ Organization (4 per BO) 4 Educational Utilization of Standards including interaction the Standard Forums of academia (20 per Region) 5 Recognition of Consumer Organization and their work on behalf of BIS (2 per BO) 6 Training the Representatives of Consumer Organizations (2 per Region) 7 Consumer Protection Activity Detection of Misuse of BIS Standard Mark ((4 for each Certification Officer) 8 Meeting with Industry Association at National Level DDG i-care i-careo R* H i-care/ DDG i-care organisations 600 programs i-careo R* H i-care/ DDG i-care H i-care DDG i-care Head of Bos / i- CareO R* DDGRs/ H i-care/ DDG i-care H i-care DDG i-care 9 Meeting with Consumer H i-care DDG i-care Organization at National Level Note Targets not to be considered as a limitation *Heads of BOs to facilitate in organizing the programmes/ activity as scheduled.

43 Key Result Areas-Thrust Areas Sl. No. Thrust Areas Target Date for completion 1. Finalization of i-care Manual 20 June Concept note for Utilization of Consumer Organization for BIS work 30 June Concept note for Handling Complaints not related to BIS. 20 June Concept note for formation of Standards Forum in Educational Institutions 20 June Updation of EUS Programme Material 31 July Promotion of Purchase of ISI Mark products Action in progress 7. Watch List RO/BO wise for detection of misuse 14 June RGNQA 2012 Activity July RGNQA 2013 Advertisement Release 30 June World Standards Day (14 October 2014) Activity Initiation 01 July Concept note for National Standards Day (06 January 2015) 15 Oct Data base of stakeholders 30 sep Methodology for monitoring ROs/BOs 30 June Concept note for Creation of data base for domain experts 15 July 2014

44 Publicity Key Result Areas- Targets Activity Targets Targets Accountability Achievement Quarter-Wise Annual Direct Supervisory s I II III IV Head of DDGRs / BOs/DDPR DDG i-care at RO/ DPR 1. Participation in Exhibitions Press Releases Press meets (4/region) Films DDPR at RO/ DPR DDPR at RO/ DPR DDG i-care DDG i-care H i-care DDG i-care Sl. No. Key Result Areas-Thrust Areas Policy to be Made Target Date for completion 1. Proposal for engaging professional agency for PR work 15 July Management System Brochure 15 July Preparation of Media Plan for publicity/ Implementation of ISI Mark and Hallmarking 15 July Standards India Reconstitution of Editorial Committee of Standards India 15 July Revision/Printing of Brochures 30 July SDOC Communication Plan 15 July Production of 3 Films Corporate Film of BIS, ISI Mark and Hallmarking 30 July Production of Audio Video Spots on ISI Mark and Hallmarking 30 July Designing and development of material for taking part in exhibitions for publicity at the regional level. 15 July 2014

45 Sales Key Result Areas-Thrust Areas Sl. Thrust Areas Target Date for No. completion i) Disposal of Non-Moving / Old Standards by all BIS Offices Continuing ii) The price list of sales by various modes/formats be kept synchronized at all times. 15 July 2014 iii) The feasibility of direct sales of standards of ISO/IEC and any other country with whom MOU is 31 July 2014 signed through BIS portal may be explored so that the income of BIS through such sales can be increased. iv) Finalization of scope for the integrated e-sale software (Domestic) Action continuing v) Finalization of scope for the integrated e-sale software (Global) 15 July 2014 vi) To dispose off un-saleable (un-presentable) Indian Standards as per approved guidelines for 31 July 2014 Distribution Stores (HQ) (Stage II) vii) Printing of standards from outside printers Action initiated viii) Printing of standards in-house Started ix) Cling wrapping of standards in 5, 10, 15, 20 etc quantity Continuing x) Monitoring the achievement of sale of standards at ROs/BOs level with respect to targets Action continuing xi) Disposal of excess copies of existing saleable stock of Indian Standards as per approved 31 July 2014 guidelines for Distribution Stores (HQ) and all sales outlets. xii) Documented procedure for sale of standards. Documented procedure for sale of standards. Action initiated

46 9. Vigilance Key Result Areas- Targets Targets Accountability Activity Achievement Quarter-Wise Targets s Annual Direct Supervisory (till Dec 13) I II III IV 1. Preventive vigilance Vigilance audits Officer Vigilance 2. Surveillance visits Officer CVO 3. Training Programmes on Sc G & Preventive Vigilance DDGTI 4. Organizing Vigilance Vigilance Awareness Week Officer Key Result Areas-Thrust Areas Sl. No. Thrust Areas Target Date for completion a) A computerized system for the employees to file Property returns / returns for purchase / sale of movable 31 May 2014 / immovable assets may be put in place. This may be linked with existing software of Salary/ HR. b) Revision of Agreed list of Sensitive posts December 2014 c) Revision of list of officers of doubtful integrity December 2014

47 10. Legal Key Result Areas-Thrust Areas Sl. Thrust Areas Target Date for completion No. a) Development of software for monitoring of legal cases be worked out. This may be integrated June 2014 with the software being planned by the Enforcement Department b) System to be evolved for following up cases in the courts. Apr 2014 c) The payment system for the remuneration made to the legal counsels be reviewed. RO s be The payment system of fees to empowered to sanction higher fees on a case-to-case basis subject to certain caps. Advocates will be reviewed by 30 Jun 2014 d) Proposed Amendments to BIS Act, Rules & Regulations 31 May 2014

48 11. Training Key Result Areas- Targets Activity 1. Programme for Industry 2. International Training Programmes (ITP) Targets Accountability Targets Achievements Annual Quarter-Wise I II III IV Direct Supervisory HTI DDG(Trg)/DG HTI 3. BIS employees DHRD/HTI 4. New Programs on product certification for applicants and Licensees 5. Consumer awareness programs 6. Programs for members of technical committees 7. Training program for SDOs 8. Development of new training modules/ reference material 9. Up-gradation of existing training modules/ reference material HTI DDGA/HRD/DDG(Trg)/DG DDG(Trg) /DG

49 Key Result Areas-Thrust Areas Sl. No. Policy to be Made Target Date for completion a) Making NITS as an autonomous body/ Society functioning under BIS 31 August 2014 b) Starting Training program/seminars for Members of the Technical Committees SDOs Action Completed. Training modules Material developed. c) Starting of a Certificate Course on Standardization and Quality Management Development of 3 weeks courses on Standardization/ Certification/ Laboratory/ 30 Sept Management Systems on the lines of ITP d) Development of proforma for obtaining independent feedback from the course participants. - Development of criteria and plan for Periodic Review of Trainers empanelled e) Possibility for organizing training program in the evening shift to be explored, e.z. Hallmarking training program Action Completed 31 July July 2014 f) Review of Training Course Material by empanelled experts 14 Aug 2014 g) Separate website for NITS (including creation of knowledge portal) 31 Aug 2014 h) Effective utilization of NITS infrastructure/ regional training centres ofca i) Setting up dedicated Regional Training Centres at various offices ofbis with suitable connectivity - Submission of concept note - Getting details architectural design and implementation j) Development of training module & training material for: - Consumer protection - icare - NGOs (to conduct public awareness campaigns/ student awareness programs) 31 July Aug Oct July 2014 k) Registration of consultants at BIS/ NITS website 14 Aug 2014

50 Sl. Policy to be Made Target Date for No. completion a) Making NITS as an autonomous body/ Society functioning under BIS 31 August 2014 l) Development of skill up-gradation training programs for testing personnel in industry - Product specific (PDW, Cement. LPG cylinder! valves/ regulators/cables and conductors) - How to operate the BIS licence (including how to maintain records and other documents for BIS) - BIS and its licensing schemes- Steps require for obtaining a BIS Licence incl. Registration m) Research projects by respective NITS chairs - selection of the respective topics/ area of research and its approval by CA - Submission of report in respective field for improvement in BIS 31 July Aug Dec 2014 n) Development of training modules for staff training 31 July 2014 o) Institutional collaboration with institutions in India and abroad- preparation of framework 31 Aug 2014 p) Revision of BIS training calendar 31 July 2014

51 12. Administration Key Result Areas-Thrust Areas S.No. Action Plan Target Date for completion 1. Office Procedure including Organization & Methods i) Office Manual-III (2014) Roles & Responsibilities of Staff (below July 2014 SO/PS and up to LDC/equivalent posts) at BIS HQs/ROs/BOs/SBOs ii) Improvement in existing File Tracking System at BIS HQs. June 2014 iii) Procurement Manual Policies for purchase of various goods July 2014 and services periodically including centralized and individual procurement. iv) Development of software presently being used for payment of salary for further enhancement of scope covering HR/Estt/Central Purchase etc. 2. Record Room i) Training of BIS Officials at BIS ROs/BOs regarding identification/classification of records, further preparing it for shifting to Record Room 3. Receipt & Issue of Dak i) Development of computerized Tracking System for receipt & issue of Dak at BIS HQs 4. Holiday Home June 2014 July 2014 June 2014 i) Develop online booking of Holiday Home including policies, June 2014 guidelines, payments etc. ii) Enhancement of budget for ROs/BOs June 2014

52 13. Hindi Key Result Areas- Targets Activity 1. Translation of standards into Hindi 2. Other targets for use of Hindi Targets Accountability Achievem Quarter-Wise Targets ents (till Annual Direct Supervisory 31 March) I II III IV DDGA a)official Language Implementation Committee meeting b)town Official Language Implementation Committee meeting c)parliamentary Committee on Official Language d) Hindi Advisory Committee e) General Translation 100% 100% 100% 100% 100% as laid down by Deptt. Of Official Language f)ro/bo inspection 15% Key Result Areas-Thrust Areas Sl. No. Thrust Areas Target Date for completion 1. NIL -

53 14. Library Key Result Areas-Thrust Areas Sl. Thrust Areas Target Date for completion No. a. Index of the books in the library at HQ to be made available electronically 30 June 2014 to the users b. Computers with internet facility for use of visitors/subscribers 31 May 2014

54 15. Information Technology Key Result Areas- Targets Targets Accountability Activity Quarter-Wise Targets Achievements Annual I II III IV Direct Supervisory 1. High Speed VPN - 23 locations connected HITS DG Full module of 2 sub 2. Complaint Handling Module - - modules e- complaint / physical - 50% - 100% 3. Application module for National Comment Register. Will incorporate stages from registering of a new work item up to publication (i.e. gazetting) [Ver 1 for milestone capturing] 4. Market Sampling Module for hallmarked jewellery. Shall include provisions for issue of credit note based on actual purity of cornets 5. A public testing request module for: -online test request generation - to be linked with payment gateway for online payment of fees - track status of their request - view test reports issued against their sample - view details of pending / closed requests % % % - 100%

55 Key Result Areas-Thrust Areas Sl. Thrust Areas No. a) Complaint module with following provisions to be developed for consumers - Lodging of complaint - Track status - Resubmit/escalate complaint (if consumer is not satisfied with earlier complaint) - View closed (details of closure)/pending complaints - Provision to enter paper complaint b) ICare Management module with following provisions to be developed for Management - Displaying licensees against whom complaints are repeatedly coming - Monitoring the complaints against which legal actions are being taken c) Application module for National Comment Register. Will incorporate stages from registering of a new work item upto publication (i.e. gazetting) [Ver 1 for milestone capturing] Target date for completion 30 Sep 2014 (Ver 1) 31 Mar 2015 (Ver 2- including paper complaints) 30 Sep June 2014 d) Committee Management Module. Will include templates for secretarial work 31 Mar 2015 e) Search and Classification Module incorporating details such as Synopsis, Category, etc. 30 June 2014 f) MIS system module for reporting from existing CMMS module 31 July 2014 g) Module for uploading of Product Manuals. Modification facility to be built in [Attributes to be provided by CMD] h) Market Sampling Module for hallmarked jewellery. Shall include provisions for issue of credit note based on actual purity of cornets i) Module for uploading of production data and consignee details by licencees. This will generate renewal forms indicating dues payable and assist in market surveillance. j) Hallmarking Application module with following provisions: i) e-submission of applications 30 June Sep June June 2014 (Ver 1)

56 ii) uploading of documents iii) tracking status of application 30 Sep 2014 (Ver 2) iv) to be linked with payment gateway for online payment of fees v) auto-generation of receipts, printout of submitted applications k) Module for Hallmarking Centres to integrate the process undertaken by them. 30 Sep 2014 l) A public testing request module for: -online test request generation - to be linked with payment gateway for online payment of fees - track status of their request - view test reports issued against their sample - view details of pending/closed requests 30 Sep 2014 (Ver 1) 31 Mar 2015 (Ver 2) m) Management System Application module with following provision to be developed: - e-submission of application - Uploading of documents - Grant of Licence and renewals - Display on the global directory 30 June 2014 (Ver 1) 30 Sep 2014 (Ver 2) full module n) Leave module 30 June Request for leave (CL,EL, HPL, etc) - Approval of leave by CA - Submission of joining report - Request for cancellation of approved leave o) Provision for 30 July Request of stationery - Issue of stationery - Booking of BIS facilities - Request for administrative assistance p) Preparation of training calendar and integration with employee data 30 Sep 2014 q) Multi-device reckoner for customers to ascertain the price per unit weight of hallmarked items being purchased. 30 Sep 2014

57 16. Finance Sl. No. Thrust Areas Target Date for completion a) Introducing payment gateway for receipt of payments Accounts Department had given the reports to ITSD, required to be generated from the Payment Gateway. The interface is being developed by Bank of India in consultation with ITSD. b) The existing software for payment of salary may be reviewed. Additional modules for all staff related payments be proposed. Scope of software may be enhanced to integrate requirement of HR / Establishment sections as well as the Vigilance Section. c) A system to determine profit / loss for activities of Standard Formulation (including Sales), Management Information Systems, Laboratories, Hall Marking, and Certification may be developed. d) Central system of payment of bills by all offices of BIS be developed. The system should avoid the need to transfer funds physically to each office authorized to make expenditure It was decided in meeting for AAP that an Employees Portal will be developed by ITSD and the existing Salary Software will be part of the Portal. The additional modules may be taken care of by ITSD in the Employees Portal. The estimated target date of completion for Activity Wise result for the year is This may be considered after the implementation of Gateway for Receipts of Revenue.

58 17. Projects Key Result Areas- Targets Activity 1. Acquisition of Land/Building Targets Targets Accountability Achievement Quarter-Wise Supervisor Annual Direct s I II III IV y PMW DDG(PMW) Key Result Areas-Thrust Areas Sl. Thrust Areas No. a) Central Air Conditioning and Upgradation of Electrical and Mechanical Works at BIS HQs Target Date for completion Central AC - partly by 30 April 2014, complete by 31 May 2014 Others by 30 Sept 2014 April 2014 b) Northern Regional Office(NRO), Chandigarh Building Project c) Repair and Rehabilitation at NRO Lab, Mohali April 2014 d) Jammu Office Building Project November 2014 e) Hyderabad Office Building Project May 2015 f) Rajkot Office Building Project March 2015 g) Completion of office at Guwahati GHBO has occupied the new premises h) Renovation of NITS Dec 2014 i) Acquiring land at atleast one location during the year March 2015 j) Installation of Solar Power rooftop Plant at BIS HQ September 2014

59 18. Planning & Coordination Key Result Areas-Thrust Areas Sl. No. Thrust Areas Target Date for completion a) Annual Report of BIS for to be sent for EC s approval by end of October October 2014 b) Monitoring of Annual Action Plan (through MCR) Monthly c) Quarterly reporting for Plan Expenditure 7 th of month after the quarter d) Submission of RFD for approval to MoCA 15 May 2014 e) Annual Report of BIS for to be sent for EC/ Bureau approval by end of 30 November 2014 November f) Yearly reporting for RFD Targets 1 May 2014 g) Development and co-ordination of PPP projects h) Perspective plan of BIS

60 Abbreviations Used: ADG (AP) CVO DDG (HP) DDG (i-care) DDG (Certification) DDGR DDG (TI) DDG (PP&C) DDGA BOs HCMDs HMSCD HTI H(i-CARE) HITS H Sales Head (Labs) TDH HHMD MSCOR DPR DEVCO TMB CASCO COPOLCO SARSO SAARC EASC PASC NAMA TBT Additional Director General (Smt. Alka Panda)) Chief Vigilance Officer Deputy Director General (Hallmarking & Performance Audit) Deputy Director General (i-care) Deputy Director General (certification) Deputy Director General (Regional) Deputy Director General (Training Institute) Deputy Director General (Project, Planning & Coordination) Deputy Director General (Administration) Branch offices Head (Central Marks Departments) Head (Management System Certification Department) Head (Training Institute) Head (i-care Department) Head (Information Technology Services) Head Sales Head Laboratories Technical Head Department Head Hallmarking Department Management System Coordinator (Region) Director Public Relations Committee on developing country matters Technical Management Board Committee on Conformity Assessment Committee on Consumer Policy South Asia Regional Standards Organisation South Asian Association for Regional Cooperation Euro Asian Council for Standardization, Metrology and Certification Pacific Area Standards Congress Non-Agricultural Market Access Technical Barriers to Trade