Be Small Business Ready with. Polycom VVX 300. for Verizon Business Digital Voice Service USER GUIDE
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1 Be Small Business Ready with Polycom VVX 300 for Verizon Business Digital Voice Service USER GUIDE
2 The Polycom VVX Line VoIP Phone Soft keys provide access to features on the display screen. Special buttons simplify routine actions.
3 Answering Calls Speakerphone: Press. Handset: Pick up the handset. Headset: Press. Placing Calls Pick up the handset, or press or. Enter the phone number. Call Waiting To answer a new call while on an active call, press the Answer soft key. The current call is held. To end a held call, highlight the held call using the soft keys, press Resume, and then press End Call. Ending Calls To end an active call, replace the handset, or press or. Transferring Calls Press and call the other party. When you hear the ring-back tone or after you talk with the other party, press again. Forwarding Calls Using soft keys and the color display screen: Enable Call Forwarding: Press Forward. Select the forwarding type to enable, enter the number, and press Enable. Disable Call Forwarding: Press Forward. Select the forwarding type to disable, and then press Disable. Enable Per-Call Forwarding: When your phone rings, press Forward, enter the forwarding number, and press Forward again. Recent Calls Using soft keys and the color display screen: Press, select Directories > Recent Calls. Press the right arrow key to view recently Placed Calls. Press the left arrow key to view recently Received Calls. Press the down arrow key to view recently Missed Calls. Press the up arrow key to view Favorites. For support, visit businessdigital.verizon.com
4 Icon Description Icon Description Easy phone display for quick access to features and call information. Registered Line Unregistered Line Phone Warning Login Credentials Invalid Placing a Call Shared Line NOTE: Screen is for display only and is NOT a touch screen. Use soft keys to access functions. View by pressin gg button on phone. Page Indicator Active Call using Polycom HD Voice TM Held Call Shared Line with a Held Call Call Forwarding Enabled Incoming Call You Have Messages
5 Phone Line Active Conference Available Favorites Placed Call Busy Line View Soft Keys Received Call Missed Call Away Do Not Disturb Favorite Offline Do Not Disturb Enabled No Information For support, visit businessdigital.verizon.com
6 Shortcut Codes Code Feature/Service Description *72 Call Forwarding Always Activation Redirects all incoming phone calls to another number such as a mobile phone or another user within your company. After dialing the assigned code, dial the phone number to redirect calls, then press the pound key (#). *73 *21 *24 Call Forwarding Always Deactivation Call Forwarding Always to Voic Activation Call Forwarding Always to Voic Deactivation Disables Call Forwarding Always. Sends all incoming calls to Voic . Deactivates the Call Forwarding Always to Voic . *68 Call Park *88 Call Retrieve Parks a call on your extension or another user s extension. Once a call is parked, it can be retrieved from another phone by using the Call Retrieve Feature Access Code. To park a call, dial *68 followed by the extension to park the call on, or the pound key (#) to park the call on your own extension. Used to retrieve a parked call. Enter *88 followed by the extension that call is parked on. If the call is parked on your own extension, press the pound key (#).
7 Code Feature/Service Description *55 Direct Voic Transfer *78 Do Not Disturb Activation Transfers a call on hold directly to Voic . The call can be transferred to your voice mailbox or to any other voice mailbox in the group. For example, to transfer a call to another user s Voic , press the soft key, then enter *55 followed by the user s extension. When Do Not Disturb is enabled, your phone does not ring and all calls go directly to Voic . *79 Do Not Disturb Deactivation Disables Do Not Disturb. *69 Last Call Return Dials the last number that called your phone. *66 Last Number Redial Redials the last number placed from your phone. For support, visit businessdigital.verizon.com
8 Visit businessdigital.verizon.com for more information on your Verizon Business Digital Voice phone service. BDV_VVX300_7/15
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