Stepz Fitness. The 5 Problems. you need to know about gyms... and how we ve solved them

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1 Stepz Fitness The 5 Problems you need to know about gyms... and how we ve solved them

2 5 Problems You Need to Know About Joining a Gym and How We've Solved Them Hidden Fees And Contracts Some gyms aren t clear about what charges you are up for when joining and how much the monthly fee REALLY is. Most gyms will offer a free trial period and will require your credit card details so they can start charging you after the trial. While this is common practice and part of the 24/7 gym business model, here are a few things to ask your potential gym BEFORE you hand over your credit card details, and if they can t answer them or are vague about it, don t join! After the free trial what will be my initial joining and card fees? How much is my weekly/fortnightly/monthly membership fee INCLUDING hidden transaction fees like credit card surcharges? If I choose not to continue after the free trial, when and how do I have to let you know to avoid being charged? Can I cancel at anytime without incurring any cancellation fees? At Stepz Fitness, we have a fully transparent pricing guide with our "No Surprises Guarantee" that is available for download on our website at Equipment Overwhelm! 02 All the equipment loaded into any gym can be totally mind boggling when you first start! Some people feel that overwhelmed that they never really get started. A good gym will have plenty of ways for you to easily figure out how to use the equipment. Stepz Fitness has addressed this issue by: Having diagrams displayed on our machines Having quick demonstration videos available ailable to access from your smart phone, or on the gym ipads, or TV monitors If all that fails, our handy gym managers or Personal Trainers will be on hand at certain hours through the day to lend a hand! 01

3 What Do You Do Once You ve Joined? 03 The biggest problem with newbies to gyms is that you almost always will require some sort of personal training (which is an added cost of $25-45 per half hour!) to get yourself the education and instruction needed to get going with a workout program. Some gyms will offer a free custom program set up by a Personal Trainer when you join and maybe a few free PT sessions as well. This approach is usually used to get the Personal trainer more business, as once you ve finished the free sessions, you ll need to continue with them to learn more and see real results! The Exclusive Stepz Fitness QuickStart Programs are our answer to this issue. These are Full Featured Professionally Designed Personal Training Programs That Are Specific, Comprehensive, Automated And You Can Gain Access To All Of Them For A One Time Only Payment of $7! You Are Also Given A FREE 7 Day Gym Pass To Your Local Stepz Gym as opposed to our standard 3 day pass! The QuickStart Programs are designed to give you all the ongoing education, and instruction you need to ramp up your workouts and see some real results without the added cost of ongoing personal training. Our programs include: A PDF printable training Booklet with your weekly workout schedule specific to your chosen program, along with meal guides, planners, shopping ideas and lists An Online membership portal where we have loaded all the training videos that demonstrate each exercise in your program plus video demonstrations of equipment use, information on how to get the best results from your diet and exercise combo, a forum to discuss your workouts and post questions to our personal trainers, and other resources to help you see results fast, and most importantly, maintain your results Plus you still have the added in person support from our friendly club managers at the gym to assist you when needed. And, we always have our first class personal trainers ready to take you to the next level if and when you feel you want to! 02

4 We offer all this For A One Time Only Payment of $7! Plus, Get A FREE 7 Day Gym Pass To Your Local Stepz Gym as opposed to our standard 3 day pass! Fitting In Can Be Intimidating! 04 A common concern we have heard over the years is that people are often intimidated by other gym members and/or gym staff. While this might not be intentional it is never the less still a problem and can keep people from having a great experience at their local gym! We want to bring this problem into the light so we can put it to rest once and for all! Stepz Fitness has the Gym Etiquette Guide that is like a code of ethics for our members to aspire to and therefore make it comfortable and enjoyable for all who use our gyms. Gyms are actually a great social place and a nice way to meet new friends that have similar values. By being respectful and thoughtful of others goals and needs we can make our gyms a safe haven from intimidation. We call it our Good Understanding attitude. You can download a copy of our Gym Etiquette Guide at 03

5 We also have our unique Stepz Buddy Legends! These absolute legends are actually local members and volunteers. They know what it s like to be a newbie and have graciously put there hand up to make your experience less intimidating, and a whole lot more fun!! Read more about them in our Gym Etiquette Guide here Security & Cleanliness Issues 05 Security 24/7-24/7 gyms are unique in their operating hours and are therefore prone to security issues that normal gyms may not be. Be sure that when you are looking to join a gym that they have state of the art security systems to keep you safe and secure during those late or early hour visits when no one is around. Here are some details of our state of the art security system: We have fully integrated security camera system covering every part of the gym s workout area. The cameras are monitored back to base 24/7. Access is via a Stepz Fitness Security Access card, giving members 24/7 access to their club. We have a number of emergency press buttons located throughout the club. Activating this buttons will immediately alert security. Security will be able to immediately review the video footage within the club and in most cases ring the club emergency phone to speak to anyone onsite to offer assistance. There are emergency push button phones in most clubs allowing anyone in the club to ring the Security directly to seek assistance. 04

6 Cleaner Gyms - Gyms are renowned for being a little messy due to the fact that they aren t able to have managers in attendance at all times, so, we ve come up with a unique way to help keep our gyms as clean as possible with our Stepz Mess Reporting System. A mess board is place in the gym in full view of members and staff. The board has all the areas of the gym listed and an indication marker to alert us about any areas that need attention. Anything put on the board will be actioned immediately when a staff member is in attendance! Again, you can read more about our Stepz Mess Reporting System in our Gym Etiquette Guide here - Classes At 24/7 Gyms Classes and other programs: The idea of a 24/7 gym is to only offer exactly what you need to reduce membership costs for you the user, therefore the space and resources to offer classes like other full service gyms often aren t available. However, Stepz Fitness have teamed up with Personal Trainers in your local area to still offer these classes outside of the gym venue! 05

7 Examples of some classes that may be available at a gym near you are: Boxing Boot Camps Pilates Yoga See your local gym for classes available and schedules! Get Access To Any Of The Exclusive Stepz Fitness QuickStart Programs Now with our one time only payment of $7! Plus, Get A FREE 7 Day Gym Pass To Your Local Stepz Gym as opposed to our standard 3 day pass! Visit Our web 06