HIPAA Breach Issues... Lessons from the Trenches. Reducing Risk Through Proper Nursing Documentation April 8 - Pat Iyer, RN, MSN, LNC

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1 presents... The 2014 Spring Loss Prevention Webinars offered to KaMMCO Members HIPAA Breach Issues... Lessons from the Trenches April 2 - Michelle M. Watson, JD Reducing Risk Through Proper Nursing Documentation April 8 - Pat Iyer, RN, MSN, LNC e Discovery in Health Care April 15 - Yolanda Sims, JD, MHA Mergers & Acquisitions in Health Care... Best Practices for Sustainable Results April 17 - Marc Halley, MBA Improving Teamwork Among Clinicians April 29 - Daniel O'Connell, PhD Financial Strength Rating A M BEST A Excellent

2 HIPAA Breach Issues... Lessons from the Trenches This program will provide an overview of the current state of HIPAA and HITECH breach analysis and notification requirements based on the 2013 HIPAA Omnibus final rule. Ms. Watson will discuss the new definition of breach and the new risk assessment standard and factors, provide examples of breaches and appropriate measures to take in response to a breach or potential breach, and offer best practices in responding to Office of Civil Rights (OCR) investigations with examples of recent OCR Breach Enforcement Actions. 1. Understand the laws and regulations that relate to privacy and security in a health care environment. 2. Determine the benefits of Cyber Liability Insurance in the event of a potential breach. 3. Identify best practices for documenting breach analysis, internal breach response, and potential patient notification. 4. Determine what to do if your practice is investigated or audited by Health & Human Services or the Office of Civil Rights. April 2 Webinar 12:00 noon - 1:00 pm SPEAKER: Michelle M. Watson, JD, Attorney/Partner, Gilliland & Hayes, LLC Reducing Risk through Proper Nursing Documentation Is the medical record an accurate representation of the care you provided to a patient, or will it come back to haunt you years from now? In this program, you will learn how to evaluate your documentation from a loss prevention/ risk management perspective. Ms. Iyer will provide awareness on how to reduce your exposure to litigation and share insights from her experience as a legal nurse consultant. 1. Discuss the advantages and disadvantages of handwritten records vs. electronic medical records. 2. Explain trends in medical records which affect analysis of a claim. 3. Describe the importance of accurate nursing documentation to a professional liability claim. April 8 Webinar 12:00 noon - 1:00 pm SPEAKER: Pat Iyer, MSN, RN, Legal Nurse Consultant & President, Med League Support Services, Inc.

3 e-discovery in Health Care Understanding the rules of e-discovery is not easy. With increased data stored in electronic medical records, s and computer databases, it is no wonder organizations have difficulty managing the process during litigation. A request for "any and all health information" pertaining to a patient can be burdensome. This program will educate health care professionals on effective protocols which should be in place to enforce compliance and meet deadlines in a timely fashion. 1. Understand how the e-discovery rules apply to electronically stored information. 2. Identify certain risk and legal compliance concerns affecting e-discovery including knowing your e-discovery environment, the importance of preservation, and predictive coding. 3. Utilize practical tips and effective protocols when complying with an e-discovery request. April 15 Webinar 12:00 noon - 1:00 pm SPEAKER: Yolanda Sims, JD, MHA, Loss Prevention & Risk Management Advisor, KaMMCO Mergers & Acquisitions in Health Care... Best Practices for Sustainable Results A variety of factors, including health care reform, are driving a trend toward acquisition of medical practices and physician employment by hospitals again! During the first cycle of physician employment (circa ), hospital executives and physicians made a number of mistakes that resulted in significant financial losses. By the late 1990s, many in the industry viewed physician employment as a failed integration strategy. In reality, the strategy was sound the failure was in the implementation. Mr. Halley will discuss common missteps made by hospital executives and physicians as well as the critical success factors necessary to ensure physician employment as a viable integration strategy. 1. Understand the fundamental trends shifting the health care landscape. 2. Describe the common mistakes/pitfalls of physician/hospital employment relationships. 3. Recognize the critical success factors required for successful physician/hospital integration. April 17 Webinar 12:00 noon - 1:00 pm SPEAKER: Marc Halley, MBA, President & CEO, The Halley Consulting Group, Inc.

4 Improving Teamwork Among Clinicians The ability for clinicians to work effectively as a team is proving more and more essential. And yet, many of us are still being trained or work in settings where problems continue to be the norm. Those problems may involve issues with: 1. Hierarchy; 2. Communication; 3. Conflict resolution; 4. Failure to develop a shared mental model; or, 5. Failure to practice as a team for clinical emergencies. In this program, Dr. O'Connell will explore the behaviors seen in highly functioning teams, then describe, demonstrate, and question how these behaviors and attitudes can be incorporated into your own work settings. 1. Define and discuss the current state of clinical teamwork. 2. Understand the obstacles and resistance to teamwork in the health care setting. 3. Demonstrate the specific behaviors observed in successful clinical teams. April 29 Webinar 12:00 noon - 1:00 pm SPEAKER: Daniel O'Connell, PhD, Clinical Psychologist and Consultant to The Institute for Healthcare Communication and The University of Washington School of Medicine Online Registration For further information: Call or dmayer@kammco.com These programs are offered to KaMMCO members at no charge.

5 Webinar Connection Instructions How does the webinar work? The audio portion works like any other telephone conference call. The visual materials (slides, charts, graphs, or pictures) are accessible through a web-based virtual meeting. Each attendee will need a telephone for the audio portion as well as a computer with internet access. How do you connect to the program? Prior to the webinar, registered attendees will receive an from KaMMCO with instructions for downloading the course materials. The will also include a meeting number, a phone number for the audio portion, and a link to the presentation. Tips for Getting Connected Register early (we are limited to the number of connections per date). If several people are participating together, you may want to use a projection system, arrange for a meeting room, internet access, and a speaker phone. If you have difficulty with the webex connection, please call [Option 3] for support. Who Should Attend Physicians Clinic Administrators Hospital Administrators and Risk Managers Information Technology Managers Nurses Other interested health care professionals

6 Speakers Michelle M. Watson, JD Attorney/Partner, Gilliland & Hayes, LLC, Wichita, KS Ms. Watson's major areas of law practice include health care law and professional liability defense litigation. She has many years' experience advising health care clients in the areas of regulatory matters, HIPAA/HITECH, medical staff issues, risk management, and compliance issues. She has presented to several organizations on HIPAA, HITECH, data breach, and health care privacy. She also represents hospitals, clinics, and physicians in litigation in state and federal court as well as in front of professional oversight and licensing agencies. She is a member of the Kansas Association of Hospital Attorneys, Kansas Association of Defense Counsel, American Health Lawyers Association, and recently authored the Kansas chapter of the AHLA publication, "Data Breach Notification Laws: A Fifty-State Survey." Pat Iyer, RN, MSN, LNC Legal Nurse Consultant & President, Med League Support Services, Inc. Ms. Iyer is a certified legal nurse consultant with extensive experience assisting attorneys with professional liability and personal injury cases. She is president of Med League Support Services, Inc., a 25-year-old independent legal nurse consulting firm. She is past president and current member of the American Association of Legal Nurse Consulting (AALNC). This group consists of self-employed legal nurse consultants, as well as those who work in insurance companies and law firms. She was given AALNC's Lifetime Achievement Award in She is a current member of the American Nurses Association and a member of the American Association of Healthcare Risk Management. Along with three other editors, she was the chief editor of Nursing Malpractice, 4th edition, published by Lawyers and Judges Publishing Company. Yolanda Sims, JD, MHA Loss Prevention & Risk Management Advisor, KaMMCO Ms. Sims provides KaMMCO members with an understanding of loss prevention and risk management issues in the health care field through education and information based on legal research. She interacts daily with a broad array of health care providers and administrators from hospitals, health systems, and physician practices that seek risk advice on various matters such as health information privacy, federal and state regulatory requirements, and policy development. Ms. Sims holds a joint degree, (JD/MHA) from St. Louis University, School of Law and School of Public Health with a certification in Health Law. She is a member of the Kansas and Missouri Bar Associations, the American Society for Healthcare Risk Management, and the Association of Corporate Counsel.

7 Speakers Marc Halley, MBA, President & CEO The Halley Consulting Group, Inc. Halley Consulting Group, Inc. is the culmination of twenty years of providing practice management and consulting services to hospitals, health systems, and independent medical practices. They provide services through traditional consulting arrangements and long-term management contracts to physician groups as small as ten providers and with more than 200 providers of varying specialties across the United States. A frequently requested speaker, author, and lecturer, Mr. Halley addresses governing boards, senior executives, physician groups, management teams, and many state and national health care organizations. He has authored and co-authored several articles that have been published in industry publications. He literally "wrote the book" on hospital ownership of medical practices as a competitive strategy. In January 2011, the American Hospital Association Press released his book, Owning Medical Practices: Best Practices for Sustainable Results. Daniel O'Connell, PhD Clinical Psychologist and Consultant to The Institute for Healthcare Communication and the University of Washington School of Medicine, Seattle, WA Over the last 35 years, Dr. O'Connell has worked as an educator, consultant, clinician, department chair, and executive director in medical, behavioral health, and educational settings. He is a consultant to The Institute for Healthcare Communication and serves on the faculty of the Foundation for Medical Excellence. He teaches in the Residency Programs at the University of Washington School of Medicine, and for residents and attending physicians at the University of California, Los Angeles. He maintains a coaching and consulting practice working primarily with health care organizations and individual providers on all aspects of the psychology of medicine, leadership in health care settings, and professional interactions. Dr. O Connell develops educational programs for health care providers, groups, and institutions and has led more than 500 workshops on various topics in the psychology of relationships and communication in health care. He created a program for the disclosure and resolution of adverse medical outcomes that is widely taught in the United States and Canada. Additional Opportunities to Earn Premium Credit/CME KaMMCO has partnered with ELM Exchange, Inc. to offer members a convenient online curriculum which allows members to earn an additional 2% premium credit toward policy renewal as well as CME. In addition, KaMMCO has partnered with AAPC to offer specialty specific ICD-10 training developed for physicians and non-physician practitioners at a significant savings. To access information about these additional opportunities, members can go to

8 623 SW 10th Avenue Topeka, KS ENDORSED BY THE Kansas Medical Soci ety PRSRT STD U.S. Postage PAID Permit No. 465 Topeka, KS Topeka Office Kansas City Office 623 SW 10th Avenue 6950 Squibb Rd., Suite 440 Topeka, KS Mission, KS (Fax) (Fax) Wichita Office 3020 N. Cypress Street, Suite 110 Wichita, KS (Fax)

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