MEASURING HIV STIGMA AND DISCRIMINATION AMONG HEALTH FACILITY STAFF
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1 May 2015 MEASURING HIV STIGMA AND DISCRIMINATION AMONG HEALTH FACILITY STAFF MONITORING TOOL FOR GLOBAL INDICATORS This tool was prepared by the Health Policy Project.
2 Suggested citation: Health Policy Project Measuring HIV Stigma and Discrimination Among Health Facility Staff: Monitoring Tool for Global Indicators. Washington, DC: Futures Group, Health Policy Project. The Health Policy Project is a five-year cooperative agreement funded by the U.S. Agency for International Development under Agreement No. AID-OAA-A , beginning September 30, The project s HIV activities are supported by the U.S. President s Emergency Plan for AIDS Relief (PEPFAR). It is implemented by Futures Group, in collaboration with Plan International USA, Avenir Health (formerly Futures Institute), Partners in Population and Development, Africa Regional Office (PPD ARO), the Population Reference Bureau (PRB), RTI International, and the White Ribbon Alliance for Safe Motherhood (WRA). The information provided in this document is not official U.S. Government information and does not necessarily represent the views or positions of the U.S. Agency for International Development.
3 ACKNOWLEDGMENTS This monitoring tool to collect the information necessary for the six globally approved indicators measuring S&D in health facilities is based on the results of field-testing the United States Agency for International Development (USAID)-funded Health Policy Project s Measuring HIV Stigma and Discrimination Among Workers in Health Facilities Questionnaire. The questionnaire was piloted in six sites: China, Dominica, Egypt, Kenya, Puerto Rico, and St. Kitts and Nevis. The researchers would like to acknowledge the health facility staff in each site who took the time and effort to participate in this survey. This work would not have been possible without the excellent contributions of the research teams in each site. Laura Nyblade (Health Policy Project [HPP] and RTI International) led the global effort and Aparna Jain (HPP and RTI International consultant) provided technical support. Cynthia Grossman (National Institutes of Mental Health [NIMH]) provided support throughout the process of developing, testing, and finalizing this questionnaire. The principal investigators, their partners, and the funder for field testing in each site are as follows: China: Li Li (University of California, Los Angeles) and Jihui Guan (Fujian Provincial Center for Disease Control and Prevention); funded by a grant from the National Institutes of Mental Health (NIMH), (R01MH S1) Dominica: Roger McLean (University of the West Indies), Marjan De Bruin (University of the West Indies), Julie Frampton (National HIV and AIDS Response Programme, Dominica), and Wendell Thomas (Caribbean Data Management Systems); supported by the USAID-funded Health Policy Project (HPP) Egypt: Manal Benkirane (Global Disease Detection and Response Program at the U.S. Naval Medical Research Unit No. 3, Cairo) and Anna-Leena Lohiniva (Global Disease Detection and Response Program at the U.S. Naval Medical Research Unit No. 3, Cairo); funded by the Ford Foundation Kenya: Janet Turan (University of Alabama, Birmingham) and Zachary Kwena (Kenya Medical Research Institute), with the support of Family AIDS Care and Education Services (FACES), the Nyanza Provincial Ministries of Health, and the Kenya Medical Research Institute (KEMRI); supported by HPP Puerto Rico: Nelson Varas Diaz (University of Puerto Rico) and Francheska Cintrón Bou (University of Puerto Rico); funded by a grant from the National Institutes of Mental Health (NIMH), (1R01MH080694) St. Kitts and Nevis: Roger McLean (University of the West Indies), Marjan De Bruin (University of the West Indies), Gardenia Destang-Richardson (National HIV and AIDS Programme, Saint Kitts and Nevis), Nadine Carty-Caines (National HIV and AIDS Programme, Saint Kitts and Nevis), and Wendell Thomas (Caribbean Data Management Systems); supported by HPP i
4 INTRODUCTION New Globally Tested Tool for Measuring HIV-related Stigma and Discrimination in Health Facilities For people living with and affected by HIV, stigma and discrimination within health facilities are serious barriers to healthcare access and engagement. Researchers have documented numerous instances worldwide of people living with HIV receiving substandard care or being deterred from seeking care. Although progress has been made in training and other interventions to reduce HIV-related stigma in healthcare facilities, these programs have not been institutionalized as routine practice or implemented on a large scale. Moreover, the tools for measuring stigma tend to be overly long and time-consuming to administer, thus infeasible for use in facilities. In an effort to address these issues, an international team of researchers developed a brief, globally standardized questionnaire for measuring stigma and discrimination in health facilities. This tool can help facilitate routine monitoring of HIV-related stigma, as well as the expansion and improvement of programming and policies at the health-facility level. The questionnaire was developed and tested through a collaborative, deliberative process that involved experts from multiple countries. The experts agreed to focus on four areas that are especially relevant to stigma and discrimination in healthcare settings: 1) fear of HIV infection among health facility staff; 2) stereotypes and prejudice related to people living with or thought to be living with HIV; 3) observed and secondary stigma and discrimination; and 4) policy and work environment. A questionnaire was created and researchers field tested it in China (n=300), Dominica (n=335), Egypt (n=300), Kenya (n=350), Puerto Rico (n=301), and St. Kitts & Nevis (n=307). The testing involved administration to clinical and nonclinical staff members, with a mix of self- and interviewer-administered modes. After the field testing, the research team gathered to consider the survey items performance across the six sites, examining psychometric properties and contextual issues. The resulting questionnaire measures programmatically actionable drivers of HIV-related stigma and discrimination among healthcare facility staff. It also captures observations of HIV-related stigma and discrimination within the facility and the extent to which providers experience stigma and discrimination as a result of providing care to people living with or believed to be living with HIV. Two questionnaires are publicly available: a comprehensive brief version for program planning, evaluation, and research purposes, and a monitoring questionnaire that includes only the eight questions needed to collect six globally approved indicators for measuring stigma and discrimination in health facilities. These indicators can be found in the UN indicator registry a repository of indicators used to track the AIDS epidemic and the national, regional, and global response located at Each questionnaire can be used for high-prevalence or low-prevalence settings. More information on implementation of the questionnaire is available in the user manual found at For further information, please contact Laura Nyblade at [email protected]. ii
5 Measuring HIV Stigma and Discrimination Among Health Facility Staff: Monitoring Tool for Global Indicators SECTION 1: INFECTION CONTROL Now we will ask you about infection concerns in your health facility. 1. How worried would you be about getting HIV if you did the following? If any of the following is not one of your job responsibilities, please select Not applicable. a. Touched the clothing of a patient living with HIV Not worried A little worried Worried Very worried Not applicable b. Dressed the wounds of a patient living with HIV Not worried A little worried Worried Very worried Not applicable c. Drew blood from a patient living with HIV Not worried A little worried Worried Very worried Not applicable 2. Do you typically use any of the following measures when providing care or services for a patient living with HIV? a. Avoid physical contact Yes No Not applicable b. Wear double gloves Yes No Not applicable 1
6 Measuring HIV Stigma and Discrimination Among Health Facility Staff: Monitoring Tool for Global Indicators SECTION 2: HEALTH FACILITY ENVIRONMENT Now we will ask about practices in your health facility and your experiences working in a facility that provides care to people living with HIV. 3. In the past 12 months have you seen a person living with HIV in your health facility? Yes go to question 4 No skip to question 5 Don t know skip to question 5 4. In the past 12 months, how often have you observed the following in your health facility? a. Healthcare workers unwilling to care for a patient living with or thought to be living with HIV Never Once or twice Several times Most of the time b. Healthcare workers providing poorer quality of care to a patient living with or thought to be living with HIV, relative to other patients Never Once or twice Several times Most of the time 2
7 Measuring HIV Stigma and Discrimination Among Health Facility Staff: Monitoring Tool for Global Indicators SECTION 3: HEALTH FACILITY POLICIES Now we are going to ask about the institutional policy and work environment in your facility. 5. I will get in trouble at work if I discriminate against patients living with HIV. Yes No Don t Know 6. Do you strongly agree, agree, disagree, or strongly disagree with the following statements? a. There are adequate supplies in my health facility that reduce my risk of becoming infected with HIV. b. There are standardized procedures/protocols in my health facility that reduce my risk of becoming infected with HIV. 7. My health facility has written guidelines to protect patients living with HIV from discrimination. Yes No Don t Know 3
8 Measuring HIV Stigma and Discrimination Among Health Facility Staff: Monitoring Tool for Global Indicators SECTION 4: OPINIONS ABOUT PEOPLE LIVING WITH HIV Now we are going to ask about opinions related to people living with HIV. 8. Do you strongly agree, agree, disagree, or strongly disagree with the following statements? a. Most people living with HIV do not care if they infect other people. b. People living with HIV should feel ashamed of themselves. c. People get infected with HIV because they engage in irresponsible behaviors. d. Women living with HIV should be allowed to have babies if they wish. 4
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