Mobile Testing for Banking Applications
|
|
- Quentin Everett Moore
- 7 years ago
- Views:
Transcription
1 Mobile Testing for Banking Applications Author: Guy Arieli, CTO, Experitest Table of Contents: Introduction 2 Mobile banking industry: trends 3-4 Mobile banking industry: application type 5 Specific Challenges in Mobile Testing for Banks 6-10 Case Study A bank cannot afford to fail, not once, not ever. As mobile banking extends the scale and scope of everyday banking transactions, it's critical that the mobile applications financial institutions offer their employees, partners, clients, and customers are flawless in protecting the accuracy and safety of the assets entrusted to them. This report addresses the challenges banks have in issuing and maintaining their mobile applications, including a case study involving how an Experitest client enhanced its mobile testing process using Experitest's SeeTest mobile testing tool.
2 Introduction: The Next Step in Mobile Banking Industry By 2017 more than 1 billion mobile users will be banking with their mobile device. Of the 2.5 billion people on earth without access to banking services, 1 billion of them have a mobile phone. In a short time mobile banking has gone from nonexistent to the primary way a customer accesses, manages, and dispenses his assets. Mobile banking gives a customer the opportunity to bank at anyplace, anytime. Mobile testing is critical to this advancement. It guarantees a user's experience will be both smooth and flawless. More than any other retail industry, banking has strict standard for privacy of information, and integrity of data. Any mobile banking application must be perfect in its execution. The mobile testing tools they use must have the highest levels of precision and monitoring in guaranteeing that a mobile banking application is working perfectly to provide banking services to its customers anywhere, and anytime.
3 Mobile banking industry: trends This transformation didn't happen overnight. Over the past 50 years we went from banking inside the bank, to ATMs, to internet, to mobile, smartphones, and now wearables such as watches. Evolved Mobility in Banking Now, smaller phones would be able to answer account queries, receive SMS alerts to make payments, or when money was received or transferred. Using today's Smartphone you can add money, move money, and spend money. You can use your smartphone as an ATM card, debit card, or even a credit card. As wearables and the IoT become the next generation of mobile, you will be able to do all of these things on a smartwatch as well. The trend has moved at lightning speed. According to Forrester, 115 million Europeans will be banking with tablets by 2018, up from 19 million in 2013.
4 Mobile banking industry: trends Productivity and Convenience The addition to productivity and convenience is also clear. You can purchase things like plane tickets, movie tickets, with your phone. You can make reservations and buy a hotel room with your watch. Once you make a reservation, there are hotels that will send information to your smartphone or watch, and enable that device to be used as the room key. How long before we will be able to rent a car with a device where the device can start the ignition? According to the U.S. Federal Reserve, 51% of smartphone owners have used mobile banking in the past 12 months. 39% of people who made point-of-sale mobile payments did so by scanning a barcode or QR code displayed on their phone s screen at the cash register. 69% of mobile banking users have checked their account balance before making a large purchase, and 69% of the unbanked have access to a mobile phone, approximately half of which are smartphones. Banks are scurrying to provide them services they can access with a mobile application. Mobile banking has a billion players waiting to join the game. That s a game changer. Mobile banks need to develop applications to accommodate new users, and mobile testers need to provide cutting edge tools that enable them to guarantee these applications are flawless.
5 Mobile banking industry: application type There are three main types of mobile banking applications: customer, banker, and web. Customer applications These are the mobile apps customers use to receive money, transfer funds, make purchases, trade stock, check account balances, and so on. Unlike on desktop the execution environment cannot be controlled. For every user there is a different operating system, a different version of the operating system. Each device has its own screen size and capabilities, and each location has its own local network. This doesn't change the demand for the users. A recent survey warns that up to 40% of retail customers would move their account from one bank to the next if that bank offered superior mobile banking services. Whether on a 3G network in Laos, or a 4G network in Singapore, the modern day retail customer prefers to do banking on a mobile device. Today's banker puts his year-end bonus on the line based on the rating his application receives by the app store. Bank representative applications Bank Representative applications enable bank employees to perform customer service and back end work on their mobile device. They are able to set up accounts, process loans, even check their status on these mobile devices. They differ from the customer applications in that they are rich in data, and require a longer training time. These applications enable a banking rep to perform standard banking services right away. Already in many banks representatives stand in line with the customers holding mobile devices to see if there isn't anything they can do for the customer right on the spot. Web applications All the major bank have Web sites that are adjusted to mobile devices. Web applications should be tested on both Chrome and Safari with the newest browsers versions.
6 Specific Challenges in Mobile Testing for Banks For the banking industry mobile testing can be especially challenging. There are unique factors that exist in this industry making the quality of their mobile application and even bigger task to guarantee. Strict security regulation Challenge: Regulators have a policy of Zero tolerance for security breaches. Banks must protect the private information of customer data, as well as the assets in their accounts. The mobile testing process must back this up with a secure testing environment. Solution: Every mobile application must be tested inside the bank's virtual private network (VPN), thus providing the same top security level as the bank s other IT systems. A bank's testing tool cannot require jail breaking or rooting of the devices under test. SeeTest Tools: The SeeTestCloud solution allows the bank to create an on-premise Mobile device lab, allowing the testing process to have the same security standards as the rest of the IT in the organization. Strict security regulation Challenge Big banks service many users and need to support all Operating systems, all versions of each operating system, all devices, and all versions of each device, including their unique screen size. Along with Android and ios, all versions need to be tested include Blackberry and WP8-because also a small portion is a big number of users. To support such mobile applications, mobile testing tools must have an object repository that supports both native and web properties. In developing something that will work for all customers, a hybrid app can be an amazing shortcut. The bank can release an application that will be supported on the majority of the OS, OS versions and devices. But as the user experience is extremely important, the hybrid approach is only been used by the small and medium sized banks. Solution: There are two options. A bank can employ multiple mobile testing tools, each able to test over a specific operating system, or version. It can also get a testing tool that is able to adapt to all operating systems automatically, enabling a testing team to simultaneously test their mobile application on a device with Andriod, ios, Windowsphone, and Blackberry. Obviously, the second option will save time in not having to train as much, or hire as many people, and money in only needing to purchase one mobile testing tool. SeeTest Tools: Using SeeTestAutomation to test on devices plugged into your computer or through SeeTestCloud allows you to test mobile applications over ios, Android, WindowsPhone, and Blackberry operating systems, on any mobile devices including wearables, and any OS version. You can also test using both Native and Web recognition in either native applications or hybrid apps. As a backup, image and text recognition are also available.
7 Specific Challenges in Mobile Testing for Banks Complex Data Challenge How does the bank know that the information presented by the mobile application reflects the bank backend databases? Is the balance shown to the user the actual balance? Mobile testers need to have a pool of accounts always available that can be used by their testing solutions. There needs to be a mechanism to lock a user for specific test writing. Solution: A bank needs an automation tool to constantly check database connectivity, as well as valid logical functions. It needs to do this over its virtual private network (VPN) to guarantee the safety of its private data. If constant tests are being conducted in banking offices worldwide, then there must be a cloud based testing tool which enables secure data transfer at all times. SeeTest Tools: SeeTestCloud allows users from all over the world to test devices located in specific location with connectivity to the backhand information of the bank. You can access the company's backend database's and other digital assets for testing purposes anywhere you are. Early Adoption: Challenge From the first ATM machines used in England in the mid-1960s, to the latest banking applications being used over smartwatches, banking applications are quick to respond to new technology. Solution: Mobile testing tools must allow for banks to test their applications to remain one step ahead of the next major innovation. A testing tool must allow for the development team to engage in Continuous Integration by being compatible with CI software solutions like Jenkins and others. The banks main testing tool must be something that at the current moment supports testing devices along with wearables. SeeTest Tools: We fully support integration with all commonly used Continuous Integration platforms such as Jenkins/TFS, and MTM/HP ALM. Updates can be moved along the development process efficiently and automatically.
8 Specific Challenges in Mobile Testing for Banks Privacy is essential Challenge Countries have secrecy laws demanding that banks protect customer information. If a banking application is compromised, not only can that bank be liable for civil damages to the customer, it is in violation of the law and can face heavy fines and censure. Solution: Automated testing must be done for every new update of all the banking apps to guarantee private information remains private. A bank needs an automated tool with an object repository that can run the same tests over and again without the need for a tester to manually test each individual function. SeeTest Tools: SeeTestAutomation is optimal for regression testing. Confirm new updates don t breach security with efficiency and thoroughness. Continuous integration allows regression with no manual testing so security is not breached by physical testers. Need to Scale Challenge For every change, even the most minor ones, a bank must run a battery of regression tests to make sure older batches of code weren't impacted by the changes even if the new code was not designed to touch it. The number of tests and the execution time of single execution suite can take 10 hours or more. The number of engineers required for automation and manual testing can scale to the hundreds. A testing tool must enable parallel/serial execution on numerous devices to establish high scalability and high portability of tests. Solution: A cloud based testing tool which enables a company to create an onsite device lab allows as many testers in offices throughout the world to connect to any device or series of devices the tester needs to perform testing. The cloud solution must integrate fully with all other testing tools so a mobile tester can access any device through the company cloud, and perform manual or automatic testing on the application. Since any cloud solution means information will be travelling over long distances, the cloud solution must include a security feature to make sure all data is protected. SeeTest Tools: SeeTestCloud operates within a company's virtual private network (VPN) so testers in offices worldwide can access remote devices without impacting the security of the banks digital infrastructure.
9 Specific Challenges in Mobile Testing for Banks Lots of legacy Challenge Banks were among the first to introduce computers to their industry, so they have applications with programming code dating back 50 years. When some of your infrastructure contains computing instructions dating back to the Beatles you must test to make sure that new functions don t affect that code badly. Banks spend up to 80% of their testing efforts on regression testing. Solution: Any mobile tool they use must have test automation. They also must have hands free testing, where you test with a keyboard and mouse rather than manipulating the actual device. A cloud setup must enable a tester to perform the heavier test loads on multiple devices all at once, as well as to enable 24 hour nonstop mobile testing. SeeTest Tools: SeeTestCloud lets you set up a mobile testing lab, where testers in offices over any time zone can access the devices. A manager can reserve specific devices to certain teams at certain times to maintain a 24 hour continuous testing operation which will test the latest version of the application constantly until it is ready for market deployment.. Multiple External Applications Challenge Banks receive and send data from multiple sources in equities, fixed income, commodities, derivatives, and more. Most data does not originate from the application it was used, making a mobile testers job all the more difficult. A change in interest rates can change the value of a million savings accounts. Changes in stock prices change the value of customer portfolio accounts. Maneuvering from external databases to internal ones, and handling all of the updates is a big challenge for banks quality assurance departments. Solution: An automated testing strategy enables you to test functions working in tandem with other applications updating data. For example, if a database containing stock prices suddenly reports that the price of one of the holdings of a client increased 10%, it needs to be reflected in the account balance for the assets of the holder. A test needs to be run to simulate checking an account before and after the change in values. A testing tool would need to include screen shots of the elements being tested so the tester can see the changes. SeeTest Tools: Using an automated testing tool enables you to accomplish a lot more in the same time. When an application receives and sends data from so many places, its functions need to be constantly verified especially in banking where the bank cannot make a mistake at all! SeeTestAutomation was designed for this purpose.
10 Specific Challenges in Mobile Testing for Banks The top 10 banks have offices on multiple continents Challenge Aside from B2B or B2C mobile applications, B2E applications need to run smoothly everywhere on the planet. A bank can have hundreds of offices on every continent. Along with having to access central databases, the path from the point the banker is in to the central hub of the bank must be a secure one. Information has to travel safely within a banks private VPN. Along with security testing, you need to make sure the app is working smoothly everywhere for every employee. Solution: The bank must have in place a network virtualization tool that can simulate any local network condition on earth. Ideally, this solution will also account for user position that can challenge the performance of the mobile application like being in an elevator, or riding on a train going through a tunnel. SeeTest Tools: SeeTestNetworkVirtualization let's you simulate any type of local network on earth. You can modulate levels of latency and jitter, while testing your mobile application over any type of 3G or 4G network. Testing with Network Virtualization lets you verify that your mobile application can work as smoothly in Mumbai as it will in Manhattan.
11 Case Study A large international bank with R&D centers in Europe, India, and the US develops 15 applications for its retail users. Another 5 applications are developed for bank representatives for internal use. These applications were developed on ios, Android, Blackberry, and WindowsPhone handsets. Their total mobility group size is around 500 people. Originally their development resources consisted of Boxes. For every application they were developing, there was a Box with around 70 devices. When a developer or tester needed a device, he found the Box s manager, took out the device, and when he was done he returned the device to the box. The Old Solution Created the Following Challenges: 1 For 20 applications, each with a box of 70 devices, the company needed to buy 1,400 devices. 2 It was impossible to identify quickly a specific device with a specific OS and Version. A developer or tester had to turn on every device to see what it was running on until he found the right one. 3 Devices didn t get charged so after finding a device additional time was wasted to charge it. 4 Devices had a habit of disappearing. All company data still on those devices wen unaccounted for. Security teams could not access the devices, or erase whatever data remained on them. 5 People forgot to wipe the application and its data. This information was accessible for anyone using the device. Developers working on different applications had open access to everything. 6 It was hard to track which bug occurred on which device. If a small error was made, the developer or tester had to remember which device it was made on. He could spend hours sifting through boxes and scores of devices inside them to remember which one had the minor issue. 7 Constant physical handling meant lots of wear and tear on the devices themselves.
12 Case Study Their Solution: A Mobile Lab As costs went over budget and deadlines were constantly missed, the bank decided to build a mobile lab. Three dedicated locations were selected: one in Europe, one in India and one in US. One set of 200 devices were selected. The device matrix was build based on current market demands. 120 devices represented the most used devices, 80 devices targeted non-common devices. Many of the devices were among the most popular in emerging markets. Since the existing organization infrastructure for developing mobile applications was working well setting up a mobile lab did not create any need to change it. In each of the three locations, only one person had physical access to the devices. As the bank s business expanded, so did its mobile applications. As more devices became available on the general market, their device matrix expanded as well. Their mobile lab grew to more than 300 devices in the cloud, all available to every developer, tester, and quality assurance engineer. Everyone was happy: 1 The developers no longer need to chase a specific device module when they want to reproduce bugs. They can reserve a specific timeslot in advance and access their device during that time. 2 QA managers can plan in advance the devices they are going to use. They can control the application that will be tested and they can see the progress. 3 The device lab manager administers all the devices, users, and reservation times in less than one hour each day. He assigns the same project to team members at offices in US, Europe, and India creating a continuous testing environment. The mobile applications are tested 24 hours a day. 4 Manual testers, instead of having to manually press in a set of commands, now use the keyboard. A reflection of the mobile device, or devices he reserved appear on his computer screen and he can run whatever commands he wants remotely. In some situations, he can run short automated scripts making the manual process easier.
13 Case Study 5 The automation engineers can run automated tests at their desktops. They can automate when the devices will be available, which devices they want, and how each script will run for each device. Reports tell them what is working and what isn t. For a bank, with a large amount of legacy software, and the demand that their applications run perfectly have a great need for regression testing. Automation engineers can run regression tests at certain devices, reserving them at the same time each day to make sure all new enhancements to banking applications run perfectly for every level of code, and every device that code is executing on. 6 The security team ensures that every project is conducted safely within the company firewall. Nothing goes beyond the network without their knowledge, approval, and supervision. Applications tested on specific devices stay with the application teams, they are not available for groups working on other applications. The highest level of security is maintained at every step. 7 Purchasing over a thousand fewer devices saves real money. Reduced wear and tear on each device means they are replaced less often. A continuous testing environment brings each application to market faster, empowering customers to always have the most cutting edge version available. They do more business with the company. As people are attracted to the app itself, new business pours in. More business means more revenue. There are less problems with the application. Customers are satisfied. They continue to do business with the bank, relying on them as having the best mobile application on the market. Conclusion The rapidly expanding number of devices on the market demand more testing. More functionality available for every mobile application also demands more testing. A quicker development to deployment cycle means this added testing must be done in less time. A mobile lab is the best solution. It saves money. It enables more thorough testing. It does all this while keeping your testing ops efficient.
Continuous Integration (CI) for Mobile Applications
Continuous Integration (CI) for Mobile Applications Author: Guy Arieli, CTO, Experitest Table of Contents: What Continuous Integration Adds to the Mobile Development Process 2 What is Continuous Integration?
More informationOverview Company & Product Portfolio
Overview Company & Product Portfolio Experitest EXPERITEST Testing & Monitoring tools for smartphones AUTOMATION tools for 24*7 testing & monitoring Productivity tools for MANUAL mobile testing Customers
More informationPerfect Your Mobile App with Load Testing and Test Automation
Wipro & Experitest Co-webinar: Perfect Your Mobile App with Load Testing and Test Automation June 2015 Speakers Guy Arieli CTO Experitest Sudheer Mohan Director - Mobility Certification & Automation Wipro
More informationTesT AuTomATion Best Practices
Test Automation Best Pr actices 2 Which test Cases should be automated? A test case or use case scenario is a simulated situation in which a user performs determinate actions when using a particular app.
More informationEnsuring Mobile Application Quality Across Your Application Lifecycle
Test on Real Devices with Melillo s Managed Cloud Platform (MCP ) Powered by HP Mobile Center, MCP supplies a flexible foundation that includes all common infrastructure needed to enable organizations
More informationTotal Quality in Mobile Apps -Continuous Integration & Performance Testing
Infosys & Experitest Co-webinar: Total Quality in Mobile Apps -Continuous Integration & Performance Testing Nov 2014 Part I How To Use Continuous Integration for Mobile Speaker: Guy Arieli, Experitest
More information(http://www.forbes.com/sites/louiscolumbus/2012/08/04/hype-cycle-for-cloud-computing-showsenterprises-finding-value-in-big-data-virtualization/)
5 Near Future Cloud Computing Trends Cloud computing has been around in one form or another for decades, but the idea has only started to take off in the last five to ten years. Like any newly popular
More informationMobile Test Automation - Right Tools and Right Approach
Mobile Test Automation - Right Tools and Right Approach With business interfaces moving on to the Mobile space, enterprises are leveraging innovative apps that not only connect their customers but also
More informationCognizant Mobility Testing Lab A state of the art Integrated platform for Mobility QA
Solutions Overview Cognizant Mobility Testing Lab A state of the art Integrated platform for Mobility QA Mobile App QA Reinvented: With the astounding proliferation of mobile devices, smartphones and tablets
More informationBUYER S GUIDE. The Unified Communications Buyer s Guide: Four Steps to Prepare for the Modern, Mobile Workforce
BUYER S GUIDE The Unified Communications Buyer s Guide: Four Steps to Prepare for the Modern, Mobile Workforce Not all that long ago, the word office had a pretty straightforward meaning. When you heard
More information7 Reasons Why Your Business Should Adopt ACT365
7 Reasons Why Your Business Should Adopt ACT365 By David Moran ACA ACT Marketing Director Introduction The past ten years have seen companies moving online for services like email, payroll, accounting
More information"Secure insight, anytime, anywhere."
"Secure insight, anytime, anywhere." THE MOBILE PARADIGM Mobile technology is revolutionizing the way information is accessed, distributed and consumed. This 5th way of computing will dwarf all others
More informationntier Verde: Simply Affordable File Storage No previous storage experience required
ntier Verde: Simply Affordable File Storage No previous storage experience required April 2014 1 Table of Contents Abstract... 3 The Need for Simplicity... 3 Installation... 3 Professional Services...
More informationMobile Application Testing
Mobile Application Testing Whitepaper Author: Scott Aziz Date: June 1, 2012 This whitepaper outlines the critical areas of testing needed to certify mobile enterprise applications Best practices from UST
More informationThe Spotlight Report. Q3, 2014 total reportable complaints data with a spotlight on mortgages
The Spotlight Report Q3, 2014 total reportable complaints data with a spotlight on mortgages Introduction Total complaints to the bank have fallen since this time last year, but I ve watched complaints
More informationTOTAL DEFENSE MOBILE SECURITY USER S GUIDE
TOTAL DEFENSE MOBILE SECURITY USER S GUIDE Publication date 2015.04.09 Copyright 2015 Total Defense Mobile Security LEGAL NOTICE All rights reserved. No part of this book may be reproduced or transmitted
More informationReal-World Scale for Mobile IT: Nine Core Performance Requirements
White Paper Real-World Scale for Mobile IT: Nine Core Performance Requirements Mobile IT Scale As the leader in Mobile IT, MobileIron has worked with hundreds of Global 2000 companies to scale their mobile
More informationMobile Performance Testing Approaches and Challenges
NOUS INFOSYSTEMS LEVERAGING INTELLECT Mobile Performance Testing Approaches and Challenges ABSTRACT Mobile devices are playing a key role in daily business functions as mobile devices are adopted by most
More informationCivil Contractors :Interview case study Industry: Construction
BUILDING PROJECT MANAGEMENT SOLUTIONS THE WAY PROJECT MANAGERS THINK Civil Contractors :Interview case study Industry: Construction How would you describe your business? We manage the construction of earthworks,
More informationMobile Test Automation: Lessons Learned in the Trenches
T4 Track 10/4/2012 9:45:00 AM Mobile Test Automation: Lessons Learned in the Trenches Presented by: Manish Mathuria, InfoStretch Sha Mohammed, Sabre Airline Solutions Brought to you by: 340 Corporate Way,
More informationWeb UI & Functional Test Automation for Continuous Agile Deliveries
Web UI & Functional Test Automation for Continuous Agile Deliveries Web Mobile API Database Date: 19 th Jan, 2016 Webinar Presentation by, Premal Dave, TestingWhiz About TestingWhiz TestingWhiz offers
More informationBYOD Policy Implementation Guide. February 2016 March 2016
BYOD Policy Implementation Guide February 2016 March 2016 Table of Contents Step One: Evaluate Devices... 3 Step Two: Refine Network Accessibility... 4 Step Three: Determine Appropriate Management Policies...
More informationIn this age of mobile revolution, it is extremely important to stay in touch with technology at all times. Bulk SMS are the fastest way for conveying
In this age of mobile revolution, it is extremely important to stay in touch with technology at all times. Bulk SMS are the fastest way for conveying information within groups to several members, just
More informationWhat We Do: Simplify Enterprise Mobility
What We Do: Simplify Enterprise Mobility AirWatch by VMware is the global leader in enterprise-grade mobility solutions across every device, every operating system and every mobile deployment. Our scalable
More information10 How to Accomplish SaaS
10 How to Accomplish SaaS When a business migrates from a traditional on-premises software application model, to a Software as a Service, software delivery model, there are a few changes that a businesses
More informationAPP DEV. We build your ideas into web and mobile applications. steicho. Technological Solutions
We build your ideas into web and mobile applications. steicho Technological Solutions Automate your processes, through a commercial custom made application We offer software solutions to automate, streamline,
More informationMobile Application Platform
Mobile Application Platform from FeedHenry Next generation cloud-based solution that simplifies the development, deployment and management of mobile apps for enterprise. Develop native, hybrid and HTML5
More informationMay 25th, 2016--"Car Buying: How to Avoid the Extra Stress"--Mary Dittfurth
May 25th, 2016--"Car Buying: How to Avoid the Extra Stress"--Mary Dittfurth The car-buying process can get pretty stressful, especially if you re not prepared for it. Car buying is supposed to be exciting,
More informationPerformance Testing- Is Your Mobile Application Ready for Scale?
Hexaware & Experitest Co-webinar: Performance Testing- Is Your Mobile Application Ready for Scale? April 2015 Speakers Guy Arieli CTO Experitest Vinayak Gaur Head of Mobile Application Testing Hexaware
More informationXero reviewers guide
Xero Reviewers Guide 1 Xero reviewers guide Xero is the world s leading online accounting solution. Use this guide to understand Xero s key features and how we are helping small businesses thrive. Updated
More informationMobile Testing Automation
Mobile Testing Automation HARNESS THE MAGIC OF MOBILE TESTING AUTOMATION An InfoStretch White Paper August 2014 Elevating confidence 3200 Patrick Henry Drive, Suite 250 Santa Clara, CA 95054 408.727.1100
More informationSage 300 ERP 2014 Get more done.
Sage 300 ERP 2014 Get more done. Get more done by connecting your business, providing a better customer experience, and increasing revenue. New web and mobile functionality: driving better customer experiences
More informationAddressing Mobile Load Testing Challenges. A Neotys White Paper
Addressing Mobile Load Testing Challenges A Neotys White Paper Contents Introduction... 3 Mobile load testing basics... 3 Recording mobile load testing scenarios... 4 Recording tests for native apps...
More informationW H I T E P A P E R E m b r a c i n g C o n s u m e r i z a t i o n w i t h C o n f i d e n c e
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com W H I T E P A P E R E m b r a c i n g C o n s u m e r i z a t i o n w i t h C o n f i d e n c e Sponsored
More informationENTERPRISE MOBILITY GIVE YOUR BUSINESS THE BIG ADVANTAGE
Business Solutions through Software ENTERPRISE MOBILITY GIVE YOUR BUSINESS THE BIG ADVANTAGE 1 Executive Summary: Today, mobility is considered to be one of the most disruptive technology innovation faced
More informationCustom Systems Corp.
ABOUT Company Overview No company builds a 40-year reputation for excellence overnight. We began life in 1973, providing payroll and accounts payable services. Since then CSC has grown and expanded, anticipating
More informationAutomated testing for Mobility New age applications require New age Mobility solutions
Automated testing for Mobility New age applications require New age Mobility solutions Executive Summary Today, mobile phone has transformed from its former role as a mere medium of communication to that
More information5 Ways to Improve the Quality and Efficiency of your Mobile Testing
5 Ways to Improve the Quality and Efficiency of your Mobile Testing Dennis Schultz, IBM Solution Architect Rational Emerging Technologies Team dennis.schultz@us.ibm.com dennisschultz.wordpress.com 20 February
More informationBackground. An Introduction to Cisco Unified Communications Manager
Upgrading Cisco Unified Communications Manager Background Cisco s Unified Communications Manager (UCM) has been available to the market since 2000. What started as an innovative niche product, promoting
More informationHow Desktop-as-a-Service Can Solve Higher Education s End-User Computing Challenges
How Desktop-as-a-Service Can Solve Higher Education s End-User Computing Challenges Colleges and universities face considerable end-user computing challenges today. Here s how moving to cloudhosted desktops
More informationVodafone Global Enterprise Deploy the Apple iphone across your Enterprise with confidence
Vodafone Global Enterprise Deploy the Apple iphone across your Enterprise with confidence White Paper Vodafone Global Enterprise 3 The Apple iphone has become a catalyst for changing the way both users
More informationInnovative Architectures For Cloud Data Centers
Innovative Architectures For Cloud Data Centers Cloud computing has ushered in a new era for data centers. Huawei offers efficient, flexible, and innovative cloud data centers and delivers extensive project
More informationFrom Traditional Functional Testing to Enabling Continuous Quality in Mobile App Development
From Traditional Functional Testing to Enabling Continuous Quality in Mobile App Development Introduction Today s developers are under constant pressure to launch killer apps and release enhancements as
More informationDeveloping And Marketing Mobile Applications. Presented by: Leesha Roberts, Senior Instructor, Center for Education Programmes, UTT
Developing And Marketing Mobile Applications Presented by: Leesha Roberts, Senior Instructor, Center for Education Programmes, UTT MOBILE MARKETING What is a Mobile App? A mobile app is a software application
More informationMobile App Testing Guide. Basics of Mobile App Testing
2015 Mobile App Testing Guide Basics of Mobile App Testing Introduction Technology is on peek, where each and every day we set a new benchmark. Those days are gone when computers were just a machine and
More informationBT Cloud Phone. A simpler way to manage your business calls.
. A simpler way to manage your business calls. Make and receive calls from anywhere with a phone system that s hosted in the cloud. Save on set-up, maintenance and call charges. Have reassurance that we
More informationTESTING TRENDS IN 2016: A SURVEY OF SOFTWARE PROFESSIONALS
WHITE PAPER TESTING TRENDS IN 2016: A SURVEY OF SOFTWARE PROFESSIONALS Today s online environments have created a dramatic new set of challenges for software professionals responsible for the quality of
More informationIncreasing Productivity with Mobile Integration.
1 Mobile Medicine: Increasing Productivity with Mobile Integration. Executive Summary Mobile devices smartphone or tablet computers are everywhere increasing effectiveness and efficiency in everyday life.
More informationINTRODUCTION THE CLOUD
INTRODUCTION As technologies rapidly evolve, companies are responding with creative business models and exciting ways to reach new markets. But major technology shifts and the influx of information that
More informationLoad and Performance Load Testing. RadView Software October 2015 www.radview.com
Load and Performance Load Testing RadView Software October 2015 www.radview.com Contents Introduction... 3 Key Components and Architecture... 4 Creating Load Tests... 5 Mobile Load Testing... 9 Test Execution...
More informationSecuring end-user mobile devices in the enterprise
IBM Global Technology Services Thought Leadership White Paper January 2012 Securing end-user mobile devices in the enterprise Develop an enforceable mobile security policy and practices for safer corporate
More informationCognizant Mobility Testing Lab. The faster, easier, more cost-effective way to test enterprise mobile apps.
Cognizant Mobility Testing Lab The faster, easier, more cost-effective way to test enterprise mobile apps. Be Cognizant 2 MOBILE APP TESTING REINVENTED With Cognizant Mobility Testing Lab You Will Save
More informationThe Network and The Cloud: Addressing Security And Performance. How Your Enterprise is Impacted Today and Tomorrow
Addressing Security And Performance How Your Enterprise is Impacted Today and Tomorrow THE CLOUD: SECURED OR NOT? IN A STUDY BY MICROSOFT, 51 percent of companies who moved to the cloud said that since
More informationWhitePaper. Private Cloud Computing Essentials
Private Cloud Computing Essentials The 2X Private Cloud Computing Essentials This white paper contains a brief guide to Private Cloud Computing. Contents Introduction.... 3 About Private Cloud Computing....
More informationDesigning Enterprise Mobility
Designing Enterprise Mobility Cortado Corporate Server M Work beyond your desk, simply & efficiently Productivity: Work on the go just as easily as from a desktop PC Usability: Mobile access to corporate
More informationFree Report. My Top 10 Tips to Betting Like a Pro With Zero Risk
Free Report My Top 10 Tips to Betting Like a Pro With Zero Risk Legal Disclaimer: EVERY EFFORT HAS BEEN MADE TO ACCURATELY REPRESENT THIS PRODUCT AND IT'S POTENTIAL. EVEN THOUGH THIS INDUSTRY IS ONE OF
More informationIntroducing... a better way to work
Introducing... a better way to work Mobility lets us use those small moments of time in line for coffee, at airport check in, between meetings to do more. And whether your company has a formal mobility
More informationDocuments Cloud Service Simple. Secure. Everywhere.
Documents Cloud Service... Copyright 2014 Oracle Corporation. All Rights Reserved. Your Files in Oracle Cloud Today s world doesn t sleep. Having 24/7 access to business-critical information for you and
More information1.877.896.3611 www.infrascale.com
White Paper Making the Upgrade: From Backup Vendor to Data Protection Platform nfrascaletm Simplify Your Business and Offer Customers Complete Data Protection Your customers are ready to explore data protection
More informationHTML5 for Mobile Devices The Better Choice. Zero Footprint, Cross-Platform Development at its Best
HTML5 for Mobile Devices The Better Choice Zero Footprint, Cross-Platform Development at its Best Introduction With the emergence of every new technology, debates and hard decisions are sure to come with
More informationModern Manufacturing in the Cloud
A Comprehensive Guide To Modern Manufacturing in the Cloud Manufacturing ERP Consultants Introduction The internet has introduced new ways of doing business for many industries, and manufacturing is no
More informationUser Guide FOR TOSHIBA STORAGE PLACE
User Guide FOR TOSHIBA STORAGE PLACE (This page left blank for 2-sided "book" printing.) Table of Contents Overview... 5 System Requirements... 5 Storage Place Interfaces... 5 Getting Started... 6 Using
More informationMAXPRO. Cloud CLOUD HOSTED VIDEO SERVICES TO PROTECT YOUR BUSINESS. Video Anytime, Anywhere
MAXPRO Cloud CLOUD HOSTED VIDEO SERVICES TO PROTECT YOUR BUSINESS Video Anytime, Anywhere HOSTED VIDEO SURVEILLANCE Video in the cloud 2 Anytime, Anywhere Why the Cloud? The cloud is everywhere. Whether
More informationWhite Paper - Why tablets are the future of POS technology?
White Paper - Why tablets are the future of POS technology? Dr. Upasna Kesarwani Convergence of technology based robust, fast, secure business process solutions and ubiquitous tablet devices are the major
More informationThis white paper from Stylusinc describes how enterprises benefits by migrating to Microsoft Office 365 and how it is bringing about a sea change in
This white paper from Stylusinc describes how enterprises benefits by migrating to Microsoft Office 365 and how it is bringing about a sea change in how enterprises look at basic things like email collaboration
More informationBuilding a Mature Mobile Strategy: 4 Criteria for Secure Collaboration
Building a Mature Mobile Strategy: 4 Criteria for Secure Collaboration Today s most productive employees are not tied to a desk, an office, or a location. These top producers are experts at finding new
More informationMarket-leading accounts software for small to medium sized businesses who need complete control and confidence in their finances.
Your guide to what s new in New Market-leading accounts software for small to medium sized businesses who need complete control and confidence in their finances. What s new guide What s new in? has been
More informationBeing Productive Venkat Subramaniam venkats@agiledeveloper.com
Being Productive Venkat Subramaniam venkats@agiledeveloper.com Abstract As software developers we spend most of our day on the computer. We must constantly find ways to be productive so we can be effective
More informationFull-scale Online Event Ticketing System The Design and Implementation
ABSTRACT Full-scale Online Event Ticketing System The Design and Implementation The paper analyzed the system requirements for online shopping in general and specific requirements for event ticket online
More informationSetting Customer Expectations
Setting Customer Expectations This document was developed as a training guide for Verizon Carrier Sales Representatives as a way to properly set expectations with Field Force Manager (FFM) sales prospects
More informationRicoh Consulting. IT Service. Affordable, smart solutions from Ricoh Consulting. Contact RicohITServices@ricoh.co.nz
Ricoh Consulting IT Service Affordable, smart solutions from Ricoh Consulting Contact RicohITServices@ricoh.co.nz Finally. An IT Service that s guaranteed to stay in budget Are you tired of grappling with
More informationWhat is WebEx web conferencing? What do you need? WebEx can be used by anyone. At-A-GLANCE
1 At-A-GLANCE MAKE YOUR MEETINGS WO/RK FOR YOU You don't need another meeting. You need a better way to meet. You need WebEx web conferencing. OF Cisco WebEx: Collaborate in real time Use our whiteboard
More informationAmadeus Selling Platform Connect
Amadeus Selling Platform Connect The travel arena for professionals The world is Web-based; the future is even more so. Amadeus Selling Platform Connect provides the flexibility and technology that you
More informationThe Comprehensive, Yet Concise Guide to Credit Card Processing
The Comprehensive, Yet Concise Guide to Credit Card Processing Written by David Rodwell CreditCardProcessing.net Terms of Use This ebook was created to provide educational information regarding payment
More informationWHITE PAPER. Be Active about Passives! Why Corporations need to rethink how they recruit for executive and strategic roles
WHITE PAPER Be Active about Passives! Why Corporations need to rethink how they recruit for executive and strategic roles Published by Dillistone Systems September 2015 Introduction Today, passive candidate
More informationYour guide to what s new in Sage 50 Accounts
Your guide to what s new in What s New Guide What s new in? has been transformed. Now it gives you the best of both worlds, with the benefits of stable, reliable desktop software and the choice to link
More informationSession 11 : (additional) Cloud Computing Advantages and Disadvantages
INFORMATION STRATEGY Session 11 : (additional) Cloud Computing Advantages and Disadvantages Tharaka Tennekoon B.Sc (Hons) Computing, MBA (PIM - USJ) POST GRADUATE DIPLOMA IN BUSINESS AND FINANCE 2014 Cloud
More informationMDM and beyond: Rethinking mobile security in a BYOD world
MDM and beyond: Rethinking mobile security in a BYOD world 2013 Citrix and TechTarget Table of Contents Summary.... 3 Introduction... 3 Current business challenges with BYOD... 4 Securing mobile devices
More informationSystems Manager Cloud Based Mobile Device Management
Datasheet Systems Manager Systems Manager Cloud Based Mobile Device Management Overview Meraki Systems Manager provides cloud-based over-the-air centralized management, diagnostics, and monitoring of the
More informationDEPLOYMENT. ASSURED. SEVEN ELEMENTS OF A MOBILE TEST STRATEGY. An Olenick & Associates White Paper
DEPLOYMENT. ASSURED. SEVEN ELEMENTS OF A MOBILE TEST STRATEGY An Olenick & Associates White Paper July 2013 Contents Executive Summary... 1 Mobile Vision... 3 QA Methodology and Process... 4 Deployment
More informationIs cloud CRM really that great?
Is cloud CRM really that great Cloud CRM is considered the new norm in deploying your CRM for smart, forward thinking businesses, but is it really that good Cloud CRM As cloud has matured, it s reached
More informationMobile web apps: The best option for business? A whitepaper from mrc
Mobile web apps: The best option for business? A whitepaper from mrc Introduction Mobile apps have finally reached the point where businesses can no longer afford to ignore them. Recent surveys and studies
More informationXero Touch Reviewer s Guide
Beautiful accounting software Xero Touch Reviewer s Guide Xero is the global leader in seamless online accounting and payroll software. Use this guide to understand the key features of Xero Touch, the
More informationMobile Automation: Best Practices
contents A U T H O R : M a n i s h B h a g a t Mobile Automation: Best Practices Abstract... 2 Executive Summary... 3 QA Challenges of Mobile Application Testing... 4 Mobile Application Automation Challenges...
More informationMobile Commerce for Multichannel Retailers
White Paper An Introduction to Mobile Commerce for Multichannel Retailers This paper is written for retailers who have some experience in ecommerce and want to find out more about the growth and opportunities
More informationAbstract. White Paper on Application Modernization 1
Abstract The present day market is loaded with extreme competition that invites only the most innovative and smart organizations to compete together and stay above the water level. Added to this are the
More informationEverything You Need To Know About Cloud Computing
Everything You Need To Know About Cloud Computing What Every Business Owner Should Consider When Choosing Cloud Hosted Versus Internally Hosted Software 1 INTRODUCTION Cloud computing is the current information
More informationMobile Device Inventory the first step in enterprise mobile management
Mobile Device Inventory the first step in enterprise mobile management EXECUTIVE SUMMARY As phones and tablets overtake PCs as the most-often used means of connecting to company data and apps, organizations
More informationSage 50 Accounts. What is Sage 50 Accounts?
Sage 50 Accounts What is Sage 50 Accounts? What is Sage 50 Accounts? Sage 50 Accounts is market-leading accounts software designed to help you manage your finances. Keep track of sales, expenses and profit,
More informationHow NAS Can Increase Reliability, Uptime & Data Loss Protection: An IT Executive s Story
How NAS Can Increase Reliability, Uptime & Data Loss Protection: An IT Executive s Story How NAS Can Increase Reliability, Uptime & Data Loss Protection: An IT Executive s Story 1 This is Connor, The Small-to-Midsize
More informationFeature List for Kaspersky Password Manager
Feature List for Kaspersky Password Manager Overview... Features by Platform...3 Feature Descriptions...4 Glossary...7 PAGE Feature List for Kaspersky Password Manager Overview Kaspersky Password Manager
More informationData Acquisition and Visualization Solutions
Data Acquisition and Visualization Solutions IoT * SCADA * HMI Software Custom Development Screen Design Training Beyond SCADA CONNECTING SENSORS, SYSTEMS, DEVICES AND DATABASES WITH THE PEOPLE WHO USE
More informationAUTOMATED MOBILE TESTING REQUIRES BOTH REAL DEVICES AND EMULATORS
WHITE PAPER AUTOMATED MOBILE TESTING REQUIRES BOTH REAL DEVICES AND EMULATORS SEPTEMBER 2015 Today, businesses compete in an increasingly mobile-centric marketplace. Mobile QA can no longer take a backseat
More informationSECURE AND MANAGE YOUR MOBILE FLEET Freedome for Business
SECURE AND MANAGE YOUR MOBILE FLEET Freedome for Business TAKE CONTROL OF MOBILE SECURITY In the age of mobile work, safeguarding the network perimeter is not easy. Poorly protected smartphones are now
More informationThe Cloud for Productivity and Mobility
The Cloud for Productivity and Mobility A Guide for Small and Midsize Business As mobile work becomes the norm, turn to cloud-based solutions to extend productivity, collaboration, and business management
More informationViewpoint. Choosing the right automation tool and framework is critical to project success. - Harsh Bajaj, Technical Test Lead ECSIVS, Infosys
Viewpoint Choosing the right automation tool and framework is critical to project success - Harsh Bajaj, Technical Test Lead ECSIVS, Infosys Introduction Organizations have become cognizant of the crucial
More informationA STUDY ON USAGE OF MOBILE APPS AS A IMPACTFUL TOOL OF MARKETING
A STUDY ON USAGE OF MOBILE APPS AS A IMPACTFUL TOOL OF MARKETING Dr. Deepali Bhatnagar Assistant Professor, Amity University, Rajasthan ABSTRACT: Mobile marketing perform two ways or multiple way communication
More informationHow to Execute Your Next Generation of Mobile Initiatives. Ian Evans Vice President and Managing Director- EMEA, AirWatch by VMware
How to Execute Your Next Generation of Mobile Initiatives Ian Evans Vice President and Managing Director- EMEA, AirWatch by VMware Company Facts 12000 1,800 employees 150 countries 17 languages 11 global
More informationecommerce and Retail Rainforest QA enables ecommerce companies to test highly visual user interfaces and customer experience and flow.
ecommerce and Retail Rainforest QA enables ecommerce companies to test highly visual user interfaces and customer experience and flow. ecommerce lives and dies by a great user experience, which in turn
More information