Name Of Client: Date: Current Business Performance 1.1 How is business? What are your key business concerns?

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1 SME Needs' Analysis Questionnaire 1 Name Of Client: Date: Current Business Performance 1.1 How is business? What are your key business concerns? 1.2 Business analysis and interpretation of financial results including trends. Are you happy with the results? Department Sales Margins Stock Levels Stock Turnover Team Productivity Benchmarking 1.3 Ratio analysis on the following: Profit & Loss Account Balance Sheet Key Performance Indicators (KPIs) 1.4 Debtors management policies: Debtors' Aged Analysis Debtors' Management Debtors' Days Outstanding Debtors' Finance/Factoring 1.5 Cashflow management bank account, loans, credit cards, drawings/dividends submission to bank/lender 1.6 Budgets & Cashflow Forecast Review 1 Based on FMRC Smithink Pty Ltd s Client Needs Analysis 1 P a g e

2 1.7 Compare Budgets & Cashflow Forecasts to actual 1.8 Marketing: market identification website newsletters marketing plan 1.9 Human Resources: Fair Work Australia Modern Awards Employment Agreements HR Systems 1.10 Customers: Customers' Analysis Customer Surveys Customer Advisory Committee 1.11 Competitors: Review of current activities Strategies to compete against 1.12 Government Grants: Were any projects undertaken for which you could have applied for a government grant? Are you undertaking research & development activities? Have you undertaken any export development activities? Are you interested in applying for a government grant? 1.13 Personal Property Securities Register Has a commercial solicitor drafted Terms of Trade Agreements and Retention of Title Agreements after 31st January 2012? Have you implemented systems to enable you to consider whether certain transactions should be registered on the PPSR? Have systems been implemented to identify assets not located on your premises? 2 P a g e

3 Have systems been implemented re: other types of transactions loans, assignment of intellectual property, service company arrangements etc. to ensure that management is alerted to consider registering a financial interest on the PPSR? 1.14 Owner's role: How do you feel about your role in the business? What are your weekly hours worked and annual holidays? Do you spend more time working "in the business" rather than on the business? 1.15 How is team performance? 1.16 How profitable is the business? 1.17 Is there potential for profit improvement in the business? Taxation Planning 2.1 Results for first half of the year? 2.2 Prediction for second half of the year? 2.3 Are tax payments built into the Cashflow Forecast? 2.4 Tax planning (minimisation strategies) superannuation prepayments research and development other ( details) 3 P a g e

4 2.5 Business Activity Statement (BAS) preparation. 2.6 Comparison of results to ATO benchmarks. Future Planning 3.1 Business planning: Have you prepared a business plan? Have you considered a retreat planning review with members of your team? 3.2 Budgets & Cashflow Forecasts: preparation of Budgets & Cashflow Forecasts 3.3 Have you set sales targets (business building matrix)? 3.4 Business Valuation: When was your last business valuation prepared? Do you know what your business is worth? Would you like a business valuation prepared? 3.5 Have you thought about when you might sell the business? 3.6 Expansion: Have you considered: Opening of new branches? Purchase of other businesses? Exporting? Wealth Creation 4.1 Current Investments (ex business) 4.2 Current Superannuation 4.3 Business Valuation 4 P a g e

5 4.4 Current Net Worth 4.5 Retirement Planning 4.6 Funding Goals: holidays property acquisition children grandchildren Risk Management 5.1 What would happen to your family and business if you died or became incapacitated? 5.2 Do you have Life Insurance Cover? 5.3 Do you have Sickness & Accident Insurance Cover? 5.4 Do you have a current Business Valuation? 5.5 If in a company/partnership - is there a Buy/Sell Agreement in place? 5.6 Do you have a "Cross Cover" Insurance Policy to cover the business valuation? 5.7 Do you have a valid Will? 5.8 Have you notified the superannuation fund trustees of your nominated beneficiary/beneficiaries? 5.9 Have you identified your successor? Does he/she know? 5.10 Does your successor require corporate governance/leadership/business management training? 5 P a g e

6 5.11 Have you appropriate systems re: registration of transaction on the PPSR? Would you like us to conduct a Personal Property Securities Register Due Diligence Review? Succession & Estate Planning 6.1 Are you going to have enough money to retire? 6.2 Do you want to sell your business? (It normally takes two to three years to successfully prepare, document and sell a business). 6.3 If you are not going to sell, who do you propose taking over from you? 6.4 How will you be paid? 6.5 Have you calculated how much money you will receive annually in retirement? 6.6 Have you developed a strategy to train your successor for when you're not there? Business Improvement 7.1 What strategies need to be implemented to improve your business: Leadership training? Management team training? Team training? New hardware? New software? New factory plant & equipment? New premises? Hire different skilled staff? 6 P a g e

7 Finance 8.1 Do you need to raise capital or loan funds? Loans? Leases? Bank Overdraft? Debtors' Financing? Stock Financing? New Capital Raising? Amount? $ Other Services 9.1 Are there any other services that you would like your accountants to discuss with you? e.g. Business Health Check? Government Grants and Assistance? Business Plans? Budgets & Cashflow Forecasts? Cashflow Management Advice? Risk Management Advice? Human Resources Strategies? Corporate Governance? Succession Planning/Exit Planning? Family Businesses? Exporting? Buying a Business? Selling a Business? Leadership Training? Capital/loan Raising? Estate Planning? Business Valuations? Market Research? Marketing Plans? Information Technology? 7 P a g e

8 tes 8 P a g e

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