Unified Communications and Collaboration (UC&C) Market in the EMEA Region

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1 Brochure More information from Unified Communications and Collaboration (UC&C) Market in the EMEA Region Description: About Unified Communications and Collaboration UC&C is a system that integrates the real-time communication services, such as telephony instant messaging, videoconferencing, data sharing, and others, with non-real-time communication services, such as unified messaging ( , SMS, and fax). It enables an individual to send a message on one medium and receive the same message on another medium. For instance, one can receive a voic message and choose to access it through or a cell phone. It is used in various sectors such as Healthcare, Education, Finance and Banking, and Hospitality. It enables better collaboration by unifying different modes of communications into a single and combined user experience. The analysts forecast the UC&C market in the EMEA region to grow at a CAGR of percent over the period Covered in this Report This report covers the present scenario and the growth prospects of the UC&C market in the EMEA region for the period To calculate the market size, the report considers revenue generated from UC&C software and services. In addition, the report provides the deployment model of the software and services offered by the vendors. It considers the revenue generated from the technologies used in cell phones: - Collaboration tools - Video conferencing - PBX extensions - Others: It includes customer care applications and contact center applications The report, Unified Communications and Collaboration (UC&C) Market in the EMEA Region , has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the UC&C market landscape in the EMEA region and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market. Key Vendors - Avaya - Cisco Systems - Microsoft - Unify Other Prominent Vendors - 8x8 - Alcatel Lucent - BroadSoft - Dell - Genesys Telecommunications Laboratories - HP - Huawei Technologies - Interactive Intelligence - Jupiter Networks - Logitech International - Mitel Networks - NEC - Orange - Polycom - RingCentral - ShoreTel - Verizon Communications Market Drivers

2 - Emergence of Cloud Solutions - For a full, detailed list, view our report Market Challenges - Compatibility Issues with Various Components - For a full, detailed list, view our report Market Trends - Adoption of UCaaS Technology - For a full, detailed list, view our report Key Questions Answered in this Report - What will the market size be in 2019 and what will the growth rate be? - What are the key Market Trends? - What is driving this market? - What are the challenges to market growth? - Who are the key vendors in this market space? - What are the market opportunities and threats faced by the key vendors? - What are the strengths and weaknesses of the key vendors? Contents: 01. Executive Summary 02. List of Abbreviations 03. Scope of the Report 03.1 Market Overview 03.2 Product Offerings 04. Market Research Methodology 04.1 Market Research Process 04.2 Research Methodology 05. Introduction 06. Market Landscape 06.1 Market Overview 06.2 Evolution of UC&C Model 06.3 UC&C Market Size and Forecast in EMEA Region 06.4 EMEA Market share in Global UC&C Market by Revenue (US$ billion) 06.5 UC&C market in EMEA by Deployment Model 06.6 Five Forces Analysis 07. Market Segmentation by Technology 08. Key Leading Countries 08.1 France 08.2 Germany 08.3 UK 09. Buying Criteria 10. Market Growth Drivers 11. Drivers and their Impact 12. Market Challenges 13. Impact of Drivers and Challenges 14. Market Trends 15. Trends and their Impact 16. Vendor Landscape 16.1 Competitive Scenario 16.2 Major Vendors 16.3 Other Prominent Vendors 17. Key Vendor Analysis 17.1 Avaya Key Facts Business Overview Business Segmentation by Revenue Business Segmentation by Revenue 2012 and Geographical Segmentation by Revenue Business Strategy Recent Developments SWOT Analysis

3 17.2 Cisco Systems Key Facts Business Overview Business Segmentation by Revenue Geographical Segmentation by Revenue Business Strategy Key Information SWOT Analysis 17.3 Microsoft Key Facts Business Overview Business Segmentation by Revenue Business Segmentation by Revenue 2012 and Geographical Segmentation by Revenue Business Strategy Recent Developments SWOT Analysis 17.4 Unify Key Facts Business Overview Business Segmentation by Revenue Industry Solutions Key Services Business Strategy Recent Developments SWOT Analysis 18. Other Reports in this Series List of Exhibits Exhibit 1: Market Research Methodology Exhibit 2: Unified Communications and Collaboration System Exhibit 3: Four Stages of Evolution Exhibit 4: UC&C Market in EMEA Region (US$ billion) Exhibit 5: EMEA UC&C Market share in Global Market by Revenue Exhibit 6: UC&C Market by Region wise Segmentation (unit percentage) Exhibit 7: UC&C Market in EMEA by Deployment Model 2014 Exhibit 8: UC&C Market Segmentation by Technology in EMEA Region 2014 Exhibit 9: Advantages of Cloud-based UC over On-premises UC Exhibit 10: Avaya: Business Segmentation by Revenue 2013 Exhibit 11: Avaya: Business/Product Segmentation by Revenue 2012 and 2013 (US$ million) Exhibit 12: Avaya: Geographical Segmentation by Revenue 2013 Exhibit 13: Business Segmentation of Cisco Systems by Revenue 2013 Exhibit 14: Business Segmentation of Cisco Systems by Revenue (US$ billion) Exhibit 15: Geographical Segmentation of Cisco Systems by Revenue 2013 Exhibit 16: Microsoft: Business Segmentation by Revenue 2013 Exhibit 17: Microsoft: Business Segmentation by Revenue 2012 and 2013(US$ billion) Exhibit 18: Microsoft: Geographical Segmentation by Revenue 2013 Exhibit 19: Unify: Business Segmentation by Revenue 2013 Exhibit 20: Unify: Industry Solutions Exhibit 21: Unify: Key Services Ordering: Order Online - Order by Fax - using the form below Order by Post - print the order form below and send to Research and Markets, Guinness Centre, Taylors Lane, Dublin 8,

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