Overview of the Construction Industry KPIs
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1 Overview of the Construction Industry KPIs Martin Print Consultant Department of Trade & Industry & Construction Best Practice
2 2003 All Construction KPIs - focus predominantly on economic issues Simple method of benchmarking performance Monitor industry progress Compare Demonstration Project Performance
3 The KPI Hierarchy Headline + + Sector + + Sector Toolkit & Club +
4 Respect for People KPIs: KPIs for People Management issues Employee satisfaction Staff turnover Sickness Absence Safety Working hours Qualifications and skills Equality and Diversity Training Pay Investors in People
5 Respect for People KPIs: changes since last year More comprehensive data sources Equality and Diversity KPI Qualifications and Skills KPI Limited year-on-year comparisons
6 The Environment KPIs 1. Impact on the Environment Product & Construction Process 2. Energy Use (Designed) Product 3. Energy Use Construction Process 4. Mains Water Use (Designed) Product 5. Mains Water Use Construction Process
7 The Environment KPIs 6. Waste Construction Process 7. Commercial Vehicle Movements Construction Process 8. Impact on Biodiversity - Product and Construction Process 9. Area of Habitat Created/Retained Product 10. Whole Life Performance - Product
8 The KPI Hierarchy Headline + + Sector + + Sector Toolkit & Club +
9
10 KPI KPI Wallcharts for for New New Build Build and and R&M R&M and and Refurb Refurb Methods of of Measurment include a template for for each each KPI KPI with with an an example in in use use Handbook introduces and and describes the the use use of ofkpis Interactive CD CD Rom Rom
11 !!!!!!!!!!!!!!!!!!!!!!!!!!!
12
13 Monitoring Industry Progress
14 Client satisfaction product Client satisfaction service Defects Scoring 8/10 or better 1 year trend 5 year trend Client satisfaction - product Client satisfaction - service Defects
15 1 year trend Cost Predictability design construction project On target or better 5 year trend Cost Predictability design Cost Predictability construction Cost Predictability project
16 1 year trend Time Predictability design construction project On target or better 5 year trend Time Predictability design Time Predictability construction Time Predictability project
17 Construction Cost Construction Time Change compared with one year ago 1 year trend 5 year trend Construction Cost Construction Time
18 Profitability Productivity Profitability: Median profit on turnover (%) Productivity: Median value added/employee ( 000) 1 year trend 5 year trend Profitability Productivity
19 Safety Reportable accidents per 100K employed (Industry AIR) 1 year trend 5 year trend Safety
20 Safety % companies achieving zero AIR in year New comparison this year 1 year trend 5 year trend All Companies 2002 = 31% 2003 = 39% Companies > 10m
21 Summary of All Construction (economic) KPIs 1 year trend 5 year trend 8 KPIs 3 KPIs 0 KPIs 2 KPIs 1 KPI 9 KPIs 2 KPIs 1 KPIs 0 KPIs 2 KPIs
22 Conclusions The industry is improving! But it is not making year on year improvements in cost and time Under-performing tail is reducing Organisations that are not improving are getting worse
23 Rethinking Construction Demonstration Projects compared to Industry
24 RC v Industry 2003 Comparison 100% 90% 80% 70% 60% Client sat product Client sat service Defects Industry RC HF M4i
25 RC v Industry 2003 Comparison 100% 90% 80% 70% 60% 50% 40% Predict cost (design) Predict cost (constr) Predict time (design) Predict time (constr) Industry RC HF M4i
26 RC v Industry 2003 Comparison 10% 60 8% 50 6% 4% % 10 0% Profit 0 Productivty ( 000) Industry RC HF M4i Industry RC HF M4i
27 RC v Industry 2003 Comparison Safety (AIR) Industry RC HF M4i Better
28 RC v Industry 2003 Comparison 10% 5% 0% -5% -10% -15% Construction cost Construction time -20% Industry RC HF M4i Better
29 RC v Industry 2003 Comparison 100% 80% 60% 40% 20% 0% Environm ental im pact - process Environm ental im pact - product Industry RC HF M4i
30 Clear evidence that Industry performance is improving Demo Projects are still reaching for and achieving the targets: Still out-eganing Egan! More to do on productivity reducing people waste Performance WITH SAFETY
31 Overview of the Construction Industry KPIs Martin Print Consultant Department of Trade & Industry & Construction Best Practice
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