ANNEX CONNECTING EUROPE FACILITY (CEF) TRANS-EUROPEAN TELECOMMUNICATIONS NETWORKS WORK PROGRAMME November 2014

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1 EN ANNEX CONNECTING EUROPE FACILITY (CEF) TRANS-EUROPEAN TELECOMMUNICATIONS NETWORKS WORK PROGRAMME November 2014

2 Contents 1 INTRODUCTION CONTEXT, OBJECTIVES AND OVERALL APPROACH Context Objectives, medium-term perspective and expected results CEF Telecommunications Work Programme Eligibility criteria and approach Work Programme content overview Indicative budget Implementation mechanisms CONTENT OF THE CALLS FOR Digital Service Infrastructures...12 Well-established DSIs Europeana Safer Internet...15 Mature DSIs which have previously been supported under CEF and for which additional funding is foreseen under WP Electronic identification and authentication eidentificantion and esignature Electronic delivery of documents edelivery Electronic Invoicing - einvoicing Access to re-usable public sector information - Public Open Data Automated Translation Cyber Security...28 'New' Mature DSI's selected on the basis of the criteria established by the Regulation Access to certificates and attestations e-certis (eprocurement) Online Dispute Resolution ehealth Broadband IMPLEMENTATION Main implementation measures and EU financial contribution Procurement Calls for proposals General terms and provisions Making a proposal Evaluation process Selection of independent experts for evaluation and reviews

3 4.3.5 Indicative implementation calendar Technical assistance for broadband PROGRAMME SUPPORT ACTIONS Studies, other measures, conferences and events FURTHER INFORMATION...32 ANNEXES...32 Annex 1 Call for proposal fiches...32 Annex 2 - Evaluation criteria for the Calls for Proposals...32 Annex 2a. Award criteria for the grant to the World Bank on the basis of Article 190(1)(f) of Commission Delegated Regulation (EU) No 1268/ Annex 3 Conformity with the legal base

4 1 INTRODUCTION The Connecting Europe Facility (CEF) was established by Regulation (EU) N 1316/2013 of the European Parliament and of the Council of 11 December (CEF Regulation). It determines the conditions, methods and procedures for providing European Union (EU) financial assistance to trans-european networks in order to support projects of common interest. It also establishes the breakdown of resources to be made available for the period It covers the sectors of transport, telecommunications and energy. In accordance with Article 17 of the CEF Regulation, the Commission has to adopt, by means of implementing acts, multiannual and annual work programmes for each of the sectors concerned. In doing so, the Commission must establish the selection and award criteria in line with objectives and priorities laid down in Articles 3 and 4 of the CEF Regulation and in Regulations (EU) No 1315/2013 and (EU) No 347/2013 or in the relevant guidelines for trans-european networks in the area of telecommunications infrastructure. Guidelines for trans-european networks in the area of telecommunications infrastructure (CEF Telecom guidelines) were adopted on 11 March and cover the specific objectives and priorities as well as eligibility criteria for funding envisaged for broadband networks and digital service infrastructures. The CEF Telecom guidelines define telecommunications infrastructures as both broadband networks and digital service infrastructures (DSIs). The latter are composed of core service platforms central hubs which enable trans-european connectivity and generic services which link national infrastructures to the core service platforms. Finally, building blocks are basic DSIs which enable the more complex digital service infrastructures to function properly. This document constitutes the 2015 Work Programme (WP2015) for CEF Telecommunications. It outlines the general objectives and the priorities for actions to be launched in 2015 and explains how these can be tangibly achieved through the selected digital service infrastructure and broadband projects. It defines the scope of the programme as well as the envisaged level of funding, which will take the form of procurement, calls for proposals and other supporting actions. Financial instruments for broadband and additional technical assistance for broadband will be covered in a separate joint work programme for all three sectors of the CEF. For further information relating to this programme, please refer to the CEF Telecom website at 1 Regulation (EU) No 1316/2013 of the European Parliament and of the Council of 11 December 2013 establishing the Connecting Europe Facility, amending Regulation (EU) No 913/2010 and repealing Regulations (EC) No 680/2007 and (EC) No 67/ Regulation (EU) No 283/2014 of the European Parliament and of the Council of 11 March 2014 on guidelines for trans-european telecommunications networks and repealing Decision No 1336/97/EC 4

5 2 CONTEXT, OBJECTIVES AND OVERALL APPROACH 2.1 Context Our economies and societies are undergoing a profound transformation with the Internet becoming the dominant platform for communication, for business and for participation in social and political life. The trans-european availability of widespread and secure access to the Internet and digital services is essential for the functioning of the digital single market and for Europe to reap the full benefits of this technological revolution. The Digital Agenda for Europe (DAE) 3, one of the flagship initiatives of Europe 2020, has recognised that information and communication technology (ICT) and network connectivity form an indispensable basis for the development of our economies and society. It sets the objective of all Europeans having access to fast broadband speeds of 30Mbps, with at least half of European households subscribing to Internet connections above 100Mbps, by the end of the decade. Europe needs to make better use of the opportunities of the digital technology and facilitate cross-border interaction between public administrations, businesses and citizens. It needs to stimulate the deployment and modernisation of high-speed internet networks. While many Member States have already introduced digital service infrastructures that drive competitiveness and markedly improve the daily lives of their citizens, there is currently a lack of interconnection and interoperability among such systems at European level. The Connecting Europe Facility is aimed at supporting projects of common interest that address such bottlenecks and thereby contribute to the development of the Single Market, to European competitiveness, to social inclusion and to overall economic growth. By supporting the deployment of solid trans-european infrastructures based on mature technical and organisational solutions, CEF is expected to foster the deployment of networks and stimulate exchanges and collaboration with (and within) the public sector, across the EU. This will necessarily entail buy-in and active cooperation between administrations in different Member States building on cross-border technical interoperability. 2.2 Objectives, medium-term perspective and expected results Objectives The objectives of EU action as regards trans-european telecommunications networks are outlined in the CEF Telecom guidelines. Article 3 thereof defines the specific objectives as pursuing: economic growth and support to the completion and functioning of the internal market in support of the competitiveness of the European economy, including small and medium-sized enterprises (SMEs). improvements in daily life for citizens, businesses and administrations at every level through the promotion of broadband networks, interconnection and 3 5

6 interoperability of national, regional and local broadband networks, as well as non-discriminatory access to such networks and digital inclusion. It also lists the following operational priorities: interoperability, connectivity, sustainable deployment, operation and upgrading of trans-european digital service infrastructures, as well as coordination at European level; efficient flow of private and public investments to stimulate the deployment and modernisation of broadband networks with a view to contributing to achieving the broadband targets of the Digital Agenda for Europe. Projects of common interest will, in particular: aim at the creation and/or enhancement of interoperable and, whenever possible, internationally compatible core service platforms, accompanied by generic services for digital service infrastructures; provide efficient investment vehicles for broadband networks, attract new categories of investors and project promoters, and encourage replicability of innovative projects and business models. Expected results and the medium-term perspective CEF Telecommunications is designed to deploy service infrastructures across the EU based on mature technical and organisational solutions to support exchanges and collaboration between citizens, businesses and public authorities. CEF focuses on providing functioning services which are ready to be deployed and which will be maintained over time, as opposed to developing pilots or technologies. In the field of broadband, financial assistance will focus on attracting additional investments, promoting a multiplier effect, and so facilitating the efficient use of private and other public funds for investment. The vision for CEF Telecommunications is that by 2020 it will deliver concrete benefits to citizens, businesses and administrations across the EU through mutually reinforcing and complementary digital service infrastructures and broadband networks, making the Single Market more effective and contributing to economic growth. More specifically, this means for consumers that they will be able to benefit from lower costs, better and quicker access to public services, public data and cultural information in all Member States. The services will be safer, more secure and available in all EU languages, and new faster broadband networks will support digital inclusion. For businesses a successful CEF programme would mean more opportunities and better cross border public services. It will become less time-consuming and less costly to interact with public authorities. Transactions will be interoperable, secure and trustworthy across Europe. For administrations, CEF Telecommunications is expected to deliver greater efficiency and reduced transaction costs across the different domains with all Member States participating fully in cross-border activities. 6

7 CEF Telecommunications projects of common interest aim to be mutually reinforcing and complementary. There are many potential linkages between the digital infrastructures; in particular, building blocks such as e-identification, eauthentication, edelivery, einvoicing or automated translation and cyber security enable the proper functioning of all the other DSIs listed in the CEF Telecom guidelines. Furthermore, DSIs must be financially sustainable over time, where appropriate through funding sources other than CEF. Financial assistance should, wherever possible, be phased out over time and funding from sources other than CEF should be mobilised, where appropriate. Concrete scenarios as regards the continued financial sustainability of individual DSIs are presented for each DSI. The expected benefits and outcomes and the medium-term perspective are described in more detail for each individual project in Section 3. Great importance will be attached to the monitoring of performance and evaluation. Member States will need to be closely involved in the monitoring of projects of common interest to ensure quality control and ownership. This will be done through regular performance reviews whereby funding can be discontinued if clear performance targets are not met. 2.3 CEF Telecommunications Work Programme Eligibility criteria and approach Eligibility criteria According to Article 6 of the guidelines, actions contributing to projects of common interest in the field of digital service infrastructures must meet all the following criteria in order to be eligible for funding: reach sufficient maturity to be deployed, as proven in particular through successful piloting under programmes such as the EU programmes related to innovation and research; contribute to EU policies and activities in support of the internal market; create European added value and have a strategy, which must be updated when appropriate and the quality of which is to be demonstrated by a feasibility and cost-benefit assessment, together with planning for long-term sustainability, where appropriate through funding sources other than CEF; comply with international and/or European standards or open specifications and orientations for interoperability, such as the European Interoperability Framework, and capitalise on existing solutions. Actions in the field of broadband networks must meet all the following criteria: make a significant contribution to the realisation of the targets of the Digital Agenda for Europe; have sufficiently mature project development and preparation stages that are underpinned by effective implementation mechanisms; address market failures or sub-optimal investment situations; 7

8 not lead to market distortions or crowding out of private investment; use the technology which is deemed most suitable to address the needs of the area in question, taking into account geographic, social and economic factors based on objective criteria and in line with technological neutrality; deploy the technology best suited to the specific project, while proposing the best balance between state of the art technologies in terms of data flow capacity, transmission security, network resilience, and cost efficiency; have a high potential for replicability and/or be based on innovative business models. Horizontal actions have to meet either of the following criteria in order to be eligible for funding: prepare or support implementation actions in their deployment, governance and addressing existing or emerging implementation problems; create new demand for digital service infrastructures. Approach The current work programme has taken the above objectives and eligibility criteria fully into account in setting the priorities for In particular, attention was paid to the technical and operational maturity of the projects and the expressed preferences, level of demand and preparation of the Member States as well as the extent to which the projects create EU-level added value. A study has been commissioned to independently assess the technical and organisational maturity of all DSIs which were not included in WP2014 or were only included with preparatory actions. The results of the study were made available in November and contributed to the assessment and selection process. Building blocks were given priority in the Work Programme over other digital service infrastructures, since the former are a precondition for the latter. For instance, DSIs such as eidentification and eauthentication are regarded as crucial building blocks underpinning all other services. Similarly, core platforms are given precedence over generic services. Moreover, as a number of cross-border digital services implementing exchanges between European public administrations in support of EU policies already exist, the selected projects aim to capitalise on existing solutions implemented in the context of other European initiatives and avoid duplication of work Work Programme content overview The current work programme lists DSIs that are considered to meet the eligibility criteria in They are divided into three groups: Those for which funding is identified in the CEF Telecom guidelines: Europeana and Safer Internet. These are established and funding will ensure their continued operation in accordance with the legal obligations. Mature DSIs which have already been supported under CEF in 2014 and for which additional funding is foreseen in WP2015: eidentification and 8

9 eauthentication, edelivery, einvoicing, Open Data, Automated Translation, Cyber Security. 'New mature DSI's' proposed on the basis of the criteria established by the CEF Telecom Guidelines, for Work Programme 2015: eprocurement, Online Dispute Resolution (ODR) and ehealth Indicative budget The total estimated funding for the eleven DSIs and broadband technical assistance for 2015 amounts to EUR 85.2 M including the 2.97% contribution from EFTA countries. The table below provides indicative 2015 funding for DSI projects and broadband technical assistance as well as the split between core platforms and generic services for the DSIs. More detailed indications regarding the scope and duration of the funding are provided in Section 3. Budgetary figures given in this work programme are indicative. Unless otherwise stated, final budgets may vary following the evaluation of proposals. The final figures may vary by up to 20% with respect to those indicated in this work programme for the budgeted activities. 9

10 1. Overview of DSI projects and their indicative funding for Activity Indicative funding WP 2015 (Euros) Type of action Indicative Duration Budget line Well established DSIs Europeana Core Platform 10 million Call for proposals 1 Safer Internet Generic Services 16.2 million Call for proposals 2.5 DSIs already supported under CEF WP eidentification Generic Services 7 million Call for proposals 1 edelivery Generic Services 1 million Call for proposals 1 einvoicing Generic Services 7 million Call for proposals 1 Open Data Generic Services 4.5 million Call for proposals 2 Automated Translation Core Platform 8 million Procurement 3 Cyber Security Core Platform 7 million Procurement 3 New DSIs in WP ehealth Core Platform 7.5 million Procurement 4 Generic Services 7.5 million Call for proposals 4 ODR Core Platform 4.2 million Procurement 3 Generic Services 1 million Call for proposals 3 eprocurement (ecertis Generic Services 1.4 million Call for proposals 1 Broadband infrastructures Technical Assistance 0.9 million

11 Programme Support Actions Studies 1 million Procurement Conferences 0.2 million Procurement Projects evaluations and reviews 0.84 million Implementation mechanisms In the area of digital service infrastructures, core service platforms will be implemented primarily by the European Union while generic services are to be implemented by the parties connecting to the relevant core service platform. Investments in broadband networks will be undertaken predominantly by the private sector, supported by a competitive and investment-friendly regulatory framework. Public support to broadband networks will be provided only where there is market failure or a sub-optimal investment situation. In accordance with the CEF Telecom guidelines, actions contributing to projects of common interest in the field of digital service infrastructures will be supported by procurement and/or grants. On the basis of a call for expressions of interest, technical assistance will be provided to broadband project promoters identified in the framework of Connected Communities Initiative with a view to making projects ready for potential financial assistance under CEF. Actions relating to broadband networks will be supported by financial instruments and will be covered, together with broader technical assistance measures, in the separate work programme, mentioned above. EU financial support will take the form of: procurement, which will yield service contracts, and with the EU covering the totality of the cost and owning the results and the related intellectual property and exploitation rights; calls for proposals (grant agreements), whereby the EU provides a subsidy and the beneficiaries retain control over their results. The Regulation stipulates that EU funding under grants cannot exceed 75 % of the eligible cost. One exception is the core service platform of Europeana which will be the subject of a call for proposals with EU funding of up to 100 % of the total eligible cost, given the specificities of the target communities and the fact that the Commission cannot and does not intend to acquire the property and exploitation rights of the project s outputs. a grant awarded to the World Bank on the basis of Article 190(1)(f) of Commission Delegated Regulation (EU) No 1268/2012 on the rules of application of Regulation (EU, Euratom) No 966/2012 of the European Parliament and of the Council on the financial rules applicable to the general budget of the Union to set up technical assistance facility for broadband. 11

12 For these instruments, well-established procedures and templates are in place. More information is provided in Sections 3 and 4 below. Detailed information will be provided in the call documentation. 12

13 3 CONTENT OF THE CALLS FOR Digital Service Infrastructures This section provides an overview of the individual DSIs setting out what actions are planned in WP2015 and the concrete benefits to citizens, businesses and administrations that would be achieved. The DSIs must be seen as essential elements of a wellfunctioning Digital Single Market (DSM). They provide key services to enable platforms from across Europe to interconnect and to make them accessible and user-friendly and therefore make the DSM work in practice. The WP indicates whether a DSI constitutes a building block and when use is made of existing building blocks. Well-established DSIs Europeana Background and rationale With only around 10 % 4 of Europe s cultural heritage digitised and the digitised resources still lacking visibility, especially across national boundaries, more digitised resources of relevance should be brought online, and their cross-border use and take-up actively pursued. Digital resources of European heritage have a big potential to serve as input for the Cultural and Creative Economy, which accounts for around 4% of EU jobs and GDP, as well as providing a rich resource for education and research. Launched as the common, multilingual access point to digital resources of European heritage in 2008, Europeana ( currently provides access to just above 33 million objects from some 3,000 institutions across Europe. To realise its full potential, the existing infrastructure must be maintained, enhanced and made more visible, allowing more content holders to connect, developing the mechanisms, relationships and processes to distribute improved data to where users are and enforcing standards in interoperability of data, rights and models to facilitate re-use. With support from CEF, Europeana should develop into a widely recognised platform of services and resources, not only for metadata references, but also for access to cultural content, tools and technologies, projects and other services. This action contributes to the implementation of a number of intertwined policies, including: Digital Agenda for Europe (DAE), which recognises digitisation and online accessibility as key areas for turning cultural heritage into an asset for individual users and an important building block for the digital economy. Commission Recommendation on the digitisation and online accessibility of cultural material and digital preservation (October 2011) and related Council Conclusions (EYC Council, May 2012), which challenge Member States to get more material online and ensure the long-term preservation of digital material. Europeana, which showcases the implementation of the recently revised Directive on the re-use of Public Sector Information (June 2013), bringing museums, libraries and archives within its scope

14 Implementation WP 2015 Actions in WP 2015 Building on the existing infrastructure, CEF support is intended for the coordination, maintenance and further deployment of Europeana's core service platform, and the related membership/partnership programmes (e.g. the Europeana Network, cooperation with social networks or other cultural websites). Proposals need to address the full range of issues indicated below, and follow on seamlessly from previous work: enhance data and aggregation infrastructure to ensure preservation of access to the content already accessible; improve data and metadata quality; enable the ingestion of new content, seeking to represent Europe's heritage in all its diversity and balance geographical spread; optimise interaction with aggregators; ameliorate the search functionality and presentation of query results to improve the user experience on the portal and across all end-user channels branded Europeana; improve content distribution mechanisms (API, mobile mechanisms and apps) to maximise visibility and user engagement, create value for partners and accelerate discoverability and use; encourage new content holders to join Europeana, with more openly accessible data, fostering their active involvement; improve/widen distribution channels through strong relationships and joint ventures with a broad range of stakeholders, in particular from re-user communities (e.g. tourism, education or research distributors, apps developers and CCIs) to engage new audiences; provide relevant information on conditions for re-use, licensing services and/or direct access to the content, develop case studies where copyright material is preventing cross-border access and re-use, in order to foster the development of value-added services and the innovative re-use of cultural assets; clarify existing, and where appropriate - develop new strategies, services and business models to support sustainability. The consortium should involve organisations with the necessary complementary expertise to attain the above-mentioned outcomes. Benefits and expected outcomes The expected outcomes are efficient solutions for the trans-european accessibility of digital resources of European heritage, to increase their cross-border visibility, use and take-up, and to help raise awareness of and realise their full economic potential. Connecting Europe by making its culture available for everyone enables users (whether citizens, students, researchers or cultural/creative entrepreneurs) to find relevant material from all across the continent. Standardising and making cultural resources held by Europe s memory organisations internet-accessible and exposing their collections to the wider world in a user-friendly manner offers content creators and developers opportunities to feed on a pan-european wealth of digitised resources for developing new products and services, adding value to the collections and providing new user experiences, in full compliance with copyright law. 14

15 Finally, in the long run, participation in Europeana offers cost savings for cultural institutions (on standardisation and interoperability, data storage and transfer, expenditure, know-how/cooperation) and represents an important potential for the tourism industry in promoting cultural tourism. Better access to heritage information attracts travellers, increases the length of stay and the related expenditure). Operation and stakeholder involvement As a distributed trans-european digital service infrastructure, Europeana is a joint effort by Europe s cultural institutions. The current central services are run by Europeana Foundation in cooperation with a number of technology partners and aggregators. The Recommendation on the digitisation and online accessibility of cultural material and digital preservation 5 ( the Recommendation ) calls upon Member States to contribute to the further development of Europeana. The Member States Expert Group on Digitisation and Digital Preservation, which assists the Commission in monitoring progress with the implementation of the Recommendation, provides a forum for involvement of the Member States and their cultural institutions. Financial sustainability To complement CEF funding, Europeana will explore opportunities and develop business models to progressively raise revenues, e.g. through premium membership schemes, brokering of relationships between memory institutions and technology companies, incubation of digital culture projects or fundraising. Type of financial support It is intended to fund one multi-beneficiary grant in support of the Europeana core service platform for a minimum duration of one year. The funding rate is up to 100% of eligible costs Title: Access to digital resources of European heritage Europeana Indicative total budget for 2015: Type of financial support: Funding rate: Indicative duration of the action: 10 MEUR Indicative publication date Q One multi-beneficiary grant in support of the Europeana core service platform 100% of eligible costs One year minimum Proposals need to build on the existing Europeana infrastructure and follow on seamlessly from previous work. 5 OJ L 283, , p

16 3.1.2 Safer Internet Background and rationale The Internet has become the natural playground and place of encounter, learning and creativity for young people. Children are going online at an ever younger age on a diverse range of interconnected and mobile devices, often without adult supervision. As a group, children have specific needs and vulnerabilities: they need accessible and appropriate content and services; adequate protection and support from harmful content, contact and conduct; and the digital skills to use the Internet and other online technologies to their advantage, safely and responsibly. The overall objective of the DSI is to deploy services that help make the Internet a trusted environment for children by providing a platform to share resources, services and practices between national Safer Internet Centres (SICs) and to provide services to their users, including industry. All services will be accessed and delivered either at EU level or via interoperable national SICs, which will form part of the initial platform and infrastructure Implementation WP 2015 Actions in WP 2015 The specific objective in 2015 is to continue supporting generic services provided by Safer Internet Centres in all the MS, building on their interoperability with the EU core platform and its services. The SICs will maintain and expand national platforms to run a range of safer internet services providing: 1. An awareness centre for empowering children, their parents and teachers to make the best use of the Internet, building on enhanced digital resource centres (repositories), from which specific awareness toolkits and services will be adapted and deployed, in cooperation with third parties (schools, industry). Tasks for awareness-raising: i. Devise informative awareness campaigns and resources targeting children, parents, grand-parents, care-takers, teachers and social workers on how to give children the digital skills and tools they need to take advantage of the internet and to navigate safely online, promote awareness of parents and children on online quality content and experiences, and make the associated resources available through their services; ii. Engage with children and young people from different demographic groups by setting up a youth platform, including organising regular youth participation activities, allowing them to express their views and pool their knowledge and experience of using online technologies. iii. Evaluate the impact of the awareness campaigns on the target groups and provide qualitative and quantitative feedback at European level through the core service platform; iv. Establish and maintain partnerships and promote dialogue and exchange of information with key players (government agencies, ISPs, industries, user organisations, education stakeholders) at national level. 16

17 2. Online helpline services for reporting and dealing with harmful contact (eg grooming, online abuse), conduct (e.g. cyberbullying, hate speech, sexting) and content online. Tasks for helplines: i. Offer one-to-one conversations, online and on telephone, with trained helpers in real time to give advice and support to parents and children on issues related to their use of online technologies; ii. Draw up operating guidelines in compliance with national law, including data protection rules; iii. Ensure that reporting mechanisms are interoperable both with the core platform and with reporting via service providers such as Social Networking Services; iv. Provide qualitative and quantitative feedback at European level through the core service platform. 3. A hotline for receiving and managing reports and data on online illegal child sexual abuse material. Tasks for hotlines: i. Establish and/or operate a hotline, accessible by PC and mobile devices, to receive information from the public relating to illegal content of child pornography, and if deemed appropriate racism and xenophobia; ii. Draw up a manual of procedures in cooperation with law enforcement authorities and in accordance with best practice guidelines; iii. Cooperate with the network of hotlines and fully use and connect to the technical infrastructure provided by the EU core service platform; iv. Undertake a preliminary assessment of the legality of the content reported and trace its origin, and forward the report to the body for action (ISP, the police or corresponding hotline) including systematic notice to the host provider of content assessed as child pornography and monitoring of the take-down; forward suspicions of illegal content to certain stakeholders (ISP, the police or corresponding hotline) for further assessment; v. Ensure compatibility with data formats of the EU core service platform and provide statistics required for measuring the impact and effectiveness of the network (e.g. time of removal of the illegal content). The three components of the SIC will be expected to cooperate by setting up a single Advisory Board with national stakeholders and actively contribute to the implementation of a European approach by sharing good practices and resources and taking part in European-level events. Benefits and expected outcomes The ultimate user beneficiary is the citizen, primarily children, who because of increased awareness and empowerment strategies will be given the possibility to improve their digital skills and be active and create in a safer digital environment, and to get better choice of quality content and active experiences specifically designed for them, supported by greater protection. Parents, care-takers, teachers and professionals working with children at risk are key intermediaries who will be able to have a higher level of 17

18 understanding and trust in the way in which content and services are accessed and used by children. Industry stands to benefit from increased market opportunities for content and for impact of awareness campaigns, and from cross-border provision of associated services (helplines, hotlines) and of child-rated content. Operation and stakeholder involvement The EU core service platform will build on existing functions with regard to the transactions between hotlines and their core operation; the maintenance of shared data and image files, the support databases analysing helpline transactions and the access to shared resources and repositories. It will also link to other established platforms for learning resources in order to enhance the availability and use of e-safety material for children. Member States will be actively involved in the implementation and deployment process of the generic services provided through the national SICs. The governance structure of the DSI as a whole will reflect the roles of Member States, of industry, and the EC. This will be met through an executive group from the SICs, their coordinating networks/associations, and the EC, with input from an MS expert group that will be established to monitor the policy indicators resulting from the Safer Internet policy benchmarking study tasked by DG CNECT. This is a well-established, multi-stakeholder domain, involving public sector, technology and media industry and civil society (mainly NGOs). Relevant stakeholders at the national level will continue being involved through the Advisory Boards set up by the SICs and as operational capacity is developed, it is foreseen that stakeholders will get a more active role in the national implementation of the services. Financial sustainability In the short-term the CEF programme will fully fund the EU core service platform and co-fund the related generic services. Direct CEF funding is expected to progressively decrease, although the long-term financial sustainability will to some extent have to depend on EC funding because it is unlikely that the concerted European effort for crossborder sharing of resources and practices will happen without this. Also, EC-funding at a certain level will offer to the public a benchmark of objectivity and trustworthiness. Additional funding could take the form of in-kind services as well as cash contributions from public and private sector partners. Three major approaches could be considered: 1) structural approach with the objective to consider some possibilities with specific companies, asking them how they could earmark some revenue to be injected in certain activities to be developed by the platform; 2) project-based activities organised within PPPs and based on existing models; 3) offer consultancy-based services, whereby validation services could be offered on a pricing basis. Strategies and business models as regards sustainability will be developed in the course of 2015/2016. Type of financial support It is intended to co-fund the generic services through grants covering the period of 30 months. The funding rate is up to 50% of eligible costs. 18

19 Title: Indicative total budget for 2015: Type of financial support: Funding rate: 50% Indicative duration of the action: SAFER INTERNET GENERIC SERVICES FOR MAKING A BETTER AND SAFER INTERNET FOR CHILDREN MEUR 16 Call for Proposals, multiple grants 30 months Indicative publication date : Q Mature DSIs which have previously been supported under CEF and for which additional funding is foreseen under WP Electronic identification and authentication eidentificantion and esignature Background and rationale Under the heading 'Electronic identification and authentication eidentification and esignature' the CEF Digital Work Programme 2014 launched of the eid and esignature building block DSIs providing funding for the core service platforms of these DSIs until the end of The provision of such services can now benefit from the new regulatory framework for eidas 6. In 2014, CEF Digital likewise supported generic services for the setting up and maintenance of Pan-European Proxy Services (PEPS) or Virtual Identity Providers (V- IDP) as well as for the integration of the eid DSI in existing online platforms. However, the uptake and use of the eid DSI still need to be promoted Implementation WP 2015 Actions in WP 2015 To promote the uptake and speed up the use of the eid DSI amongst both public and private entities established in the EU and EEA countries participating in the CEF Digital programme, generic services will be supported through grants under the 2015 budget with the purpose of integrating the eid in an existing e-service/system/online platform. Benefits and expected outcomes The objective is to increase uptake and use of the eid DSI by supporting Member States in meeting the requirements of the new eidas regulation with a view to facilitating the 6 Regulation (EU) No 910/2014 of the European Parliament and of the Council of 23 July

20 access of citizens and businesses to public and private services across borders throughout the European Union. Operation and stakeholder involvement With regard to the core service platform set up under WP 2014, the Commission services are in charge of the operation and maintenance work related to the DSIs as such. Member States play an active role in the implementation and deployment process, in particular to facilitate and accelerate widespread acceptance and use. The detailed short and medium term governance set-up is currently being discussed, However the governance structure will consist of representatives of the Member States and the relevant Commission services. Cooperation with a selected cross-section of service providers and users is foreseen. The group of stakeholders is expected to extend to standardisation bodies and additional stakeholders, in particular in relation to specific policies or application domains. The action shall be coordinated with the activities related to the eidas implementation in order to avoid duplication of efforts and costs. Financial sustainability In regard to long-term sustainability of the core platform set up under WP2014, two scenarios are presently being considered. In the first scenario, these Building Blocks DSIs would be paid for through contributions from the DSIs using the services. This would apply to both DSIs funded via the CEF and to DSIs funded via other sources. In the second scenario, the operational costs of the core service platforms would be covered by transactional revenues, plus possibly an annual service charge for the gateways. Depending on the long-term governance set-up finally chosen, the services could generate revenues exceeding the cost of operation by charging private sector users. Type of financial support Grants are to be offered to consortia consisting of at least 5 entities from a single Member State to integrate the eid DSI in an existing e-service/system/online platform to enable citizens from any Member State to use her or his national eid to access public services in the Member State of the consortium. Title: Indicative total budget for 2015: Type of financial support: Funding rate: Indicative duration of the action: Electronic identification - eid EUR 7 million Grants Lump sum of EUR 20,000 per legal entity per action Indicative publication date : Q

21 3.1.4 Electronic delivery of documents edelivery Background and rationale Under the heading 'Electronic delivery of documents - edelivery' the CEF Digital Work Programme 2014 launched of the edelivery building block DSIs providing funding for the core service platforms of this DSIs until the end of In 2014, CEF Digital did not foresee support of generic services. However, the uptake and use of the edelivery DSI need to be promoted Implementation WP 2015 Actions in WP 2015 To promote the uptake and speed up the use of the edelivery DSI amongst both public and private entities established in the EU and EEA countries participating in the CEF Digital programme, generic services will be supported through grants under the 2015 budget with the purpose of establishing access points. Benefits and expected outcomes The objective is to increase uptake and use of the edelivery DSI by supporting the setting up of additional access points throughout the EU and the EEA countries participating in the CEF Digital programme to link to the EU core service platform with a view to supporting the cross-border exchange of electronic documents between such entities as well as between such entities and citizens and businesses. The edelivery DSI proposes a gateway that can make a translation between national and European solutions in order to guarantee transactions. The gateway should enable interoperability between the European level and the level of the Member States regardless the standards in use within each of the Member States. Operation and stakeholder involvement With regard to the core service platform set up under WP 2014, the Commission is in charge of the set-up, operation and maintenance work. Member States play an active role in the implementation and deployment process, in particular to facilitate and accelerate the widespread acceptance and use. The detailed governance set-up is currently being discussed. However the governance structure will consist of representatives of the Member States and the relevant Commission services with the involvement of other relevant stakeholders. Financial sustainability In respect to long-term sustainability of the core service platform set up under WP2014, two scenarios are presently considered: in the first scenario, this building block DSI would be financed through contributions from DSIs using the service, which would apply to DSIs funded via the CEF as well as DSI funded via other sources; in the second scenario, the operational costs would be covered by transactional revenues, plus possibly an annual service charge for the gateways. Type of financial support and proposed budget 21

22 Grants are to be offered to consortia consisting of at least 5 entities from one or more Member State(s), for an indicative duration of one year. Title: Indicative total budget for 2015: Type of financial support: Funding rate: Indicative duration of the action: Electronic delivery of documents - edelivery EUR 1 million Grants Lump sum of up to EUR 50,000 per legal entity per action. The exact amount will be specified in the call text Indicative publication d: Q Electronic Invoicing - einvoicing Background and rationale Under the heading 'Electronic Invoicing - einvoicing' the CEF Digital Work Programme 2014 launched of the einvoicing building block DSIs providing funding for the core service platforms of this DSIs until the end of In 2014, CEF Digital did not foresee support of generic services. However, the uptake and use of the einvoicing DSI need to be promoted Implementation WP 2015 Actions in WP2015 To promote the uptake and speed up the use of the einvoicing DSI amongst both public and private entities established in the EU and EEA countries participating in the CEF Digital programme, generic services will be supported through grants under the 2015 budget with the purpose of putting solutions for the exchange of einvoices in place. The appropriate technical solutions and organisational set-up will have to be put in place to make sure that in particular regional and local authorities can exchange einvoices with economic operators at an affordable cost for them. To foster interoperability between Member States, preference will be given to solutions that are already on the market and which allow cross-border exchanges of einvoices. The preferred solutions should be based on existing technical specifications developed within the framework of European standardisation organisations such as CEN (CWA CEN MUG and CWA CEN BII) and take into account the results of Large-Scale Pilot Projects implemented within the framework of the Policy Support Programme of the Competitiveness and Innovation Framework Programme (CIP). Moreover, other solutions which are based on European or international standards in the domain of einvoicing can also be considered, provided that they envisage compliance with the above mentioned European standard (EN) on electronic invoicing. 22

23 Benefits and expected outcomes The objective is to increase uptake and use of the edelivery DSI by supporting authorities, especially regional and local authorities in meeting the requirements of the new einvoicing Directive 7. Operation and stakeholder involvement With regard to the core service platform set up under WP 2014, Member States are actively involved in the implementation and deployment process, to ease and speed up widespread acceptance and use, while the European Commission is in charge of the operational management of the service. The detailed short and medium term governance set up is currently being discussed, However the governance structure will consist of representatives of the Member States, the relevant Commission services and the relevant stakeholders. The direct involvement of a representative cross-section of user communities (buyers as well as sellers) is also considered. Financial sustainability With regard to the the long-term sustainability of the core service platform set up under WP2014, two scenarios are presently considered: In the first scenario, this building block DSI would be paid through contributions from DSIs using the service, which would apply to DSIs funded via the CEF as well as DSI funded via other sources. In the second scenario, the operational costs would be covered by transactional revenues, as well as possibly some business specific services and an annual service charge for the gateways. Type of financial support Grants are to be offered to consortia consisting of at least 5 entities from one or more Member State(s) composed of a majority of public entities, for an indicative duration of one year. Title: Indicative total budget for 2015: Type of financial support: Funding rate: Indicative duration of the action: Electronic Invoicing einvoicing EUR 7 million Grants Lump sum of up to EUR 50,000 per legal entity per action Indicative publication date : Q Directive 2014/55/EU of the European Parliament and of the Council of 16 April 2014 on electronic invoicing in public procurement, OJ L 133 of , p. 1 23

24 3.1.6 Access to re-usable public sector information - Public Open Data Background and Rationale The overall objective of the Open Data service infrastructure is to help boost the development of information products and services based on the re-use and combination of open public data, across the EU. Improved access to public sector information is an essential component of the EU strategy for stimulating new business opportunities and addressing societal challenges, with a huge but currently underexploited potential for cross-border and cross-sectoral data re-use. While open data portals exist at national and sectoral levels, cross-border and cross-sectoral synergies can only be achieved through the deployment of an infrastructure at EU level. This infrastructure implements one of the key actions included in the Commission communication on Open Data (COM(2011) 882 of December 2011, underpinning Directive 2003/98/EC and its revision 2013/37/EU on the re-use of public sector information (PSI). The infrastructure providing Open Data digital services is based on two components, the core service platform and the generic services supporting the creation and/or harmonisation of content. The core service platform may make use of the Automated Translation building block for facilitating the multilingual accessibility to metadata and possibly data. The Open Data infrastructure, through its pan-european portal, provides an interface for accessing infrastructures distributed over a huge number of EU and MSs data repositories. The infrastructure as such provides a technical platform for data discovery and access, together with tools facilitating data transformation and exploitation. The actions launched by the 2014 Work Programme initiated the deployment of a large scale open date infrastructure at the European level, in particular in implementing a pan- European Open Data portal, whose first version is scheduled to be available in the fourth quarter of They also include assistance to administrations in EU Member States and third countries in the implementation of open data policies and in particular supporting the preparation of some high quality datasets to be published on their respective data portals, in view of their eventual inclusion in the pan-european data portal infrastructure Implementation WP 2015 Actions in WP 2015 In order to support a cross boundary harmonisation process, in parallel with the initial implementation of the Open Data infrastructure taking place under the 2014 Work Programme in , the specific objective of the 2015 Work Programme is to call for generic services addressing the aggregation/harmonisation of datasets covering cross border areas in priority domains. While this data harmonisation, for cost-benefit reasons, may not be worth to be extensively applied at the EU level for every domain and geographic coverage, it can be beneficial for specific geographic areas and/or domains. This action will therefore complement and extend the support provided to data providers by activities launched under Work Programme 2014, in particular addressing datasets produced by public administrations at the national/regional/local level from different Member States and covering cross-border areas. 24

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