Christof Ebert Reiner Dumke. Software Measurement. Establish - Extract - Evaluate - Execute. With 157 Figures and 50 Tables.

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1 Christof Ebert Reiner Dumke Software Measurement Establish - Extract - Evaluate - Execute With 157 Figures and 50 Tables Springer

2 Contents 1. Introduction The Purpose of the Book Measurement Standards How this Book Is Organized Who Should Read this Book? Authors Making Measurement a Success - A Primer Why Measurement? The Need for Measurement A Simple and Effective Measurement Process The E4-Measurement Process Establish Extract Evaluate Execute Hints for the Practitioner Summary Measurement Foundations Introduction to Measurement Foundations Foundations of Software Measurement Theoretical Foundations Software Engineering with Measurement Analyzing Measurement Data Empirical Validation: Avoiding the Shotgun Approach Hints for the Practitioner Summary Planning the Measurement Process Software Measurement Needs Planning Planning with Measurement Frameworks Holistic Planning of Measurement: The CAME Approach Hints for the Practitioner Summary Performing the Measurement Process Measurement Needs Tools Instrumenting the Measurement Process Process Measurement and Evaluation Product Measurement and Evaluation Resource Measurement and Evaluation 95

3 VIII Contents Measurement Presentation and Analysis Measurement Training Case Study: Static Code Analysis Solutions and Directions in Software e-measurement A Service-Oriented Measurement Infrastructure Hints for the Practitioner Summary Introducing a Measurement Program Towards Useful and Used Measurements The Measurement Life-Cycle Setting up the Measurement Program Roles and Responsibilities in a Measurement Program Using Measurements: Success Recipes Measurement and Analysis Measurement Definition and Collection DataQuality Analyzing, Visualizing, and Presenting Measurements Statistical Traps and How to Avoid Them Performance Indicators and Scorecards Storing Measurements: The History Database The People Impact The Dark Side of Measurement The Cost and the ROI of Software Measurement Hints for the Practitioner Summary Estimation of Size, Effort and Cost The Importance of Estimation An Overview on Estimation Techniques Using the COSMIC Füll Function Point Approach Case Study: Feasibility Study with COSMIC FFP Case Study: Estimation for IT Systems The Software Estimation Crisis Hints for the Practitioner Summary Project Management Measurement and Project Management Software Project Management Measurements for Project Control Basic Project Planning and Tracking Earned Value Analysis Measurements for Requirements Measurements for Testing Agile Projects and Lean Measurement 228

4 Contents IX 8.5. Risk Management The Project Outlook: Forecasts and Predictions Hints for the Practitioner Summary Quality Control and Assurance Assuring the Quality of Software Systems Fundamental Concepts Defect Estimation Defect Detection, Quality Gates, and Reporting Case Study: Quality Gates Early Defect Removal Reducing Cost of Non-Quality Planning Early Defect Detection Activities Identifying Error-Prone Components Defect Predictions in Embedded Systems Validation and Testing Test Measurement Analyzing Defects Software Reliability Prediction Practical Software Reliability Engineering Applying Reliability Growth Models The Return on Investment from Better Quality Hints for the Practitioner Summary Measuring Software Systems Measurement Beyond the Component or Project Performance Engineering Measuring SOA-Based Systems Measurement of Agent-Based Systems Hints for the Practitioner Summary Improving Processes and Products TheNeed for Process Excellence Objective-Driven Process Improvement Usable and Useful Processes Managing Change CMMI for Process Improvement Setting Improvement Objectives Implementing Process Improvement Measuring Process Improvement Critical Success Factors to Process Improvement Measurement within Process Frameworks Measurement Processes in CMMI, SPICE and ISO

5 X Contents CMMI: Practical Measurements for each Process Area Productivity, Efficiency and Effectiveness Quantitative Process Management Process Excellence Techniques for Quantitative Process Management Six Sigma in Software Engineering Case Study: Quantitative Process Management Challenges in Applying SPCto Software Empirical and Experimental Software Engineering The Return on Investment from Better Processes Hints for the Practitioner lsummary Controlling for IT and Software Managing Software as a Business The Business Case The Return on Investment (ROI) Cost Controlling Cost Controlling in Software Projects Cost Controlling in IT Services Financial Analysis and Business Analysis Strategie and Operational Management Portfolio Management Technology Management Product and Release Management Distributed Teams and Global Software Engineering Supplier Management Hints for the Practitioner Summary Measurement Repositories Access to Measurement Results Building the Measurement Database Motivation and Requirements Architecture of a Measurement database Details of the Implementation Benchmarking Based on the ISBSG Repository Measurement Database Services for COTS Software Hints for the Practitioner Summary Empirical Laws and Rules of Thumb Applying Software Rules of Thumb Project Planning Global Software Engineering Requirements Engineering 491

6 Contents XI Quality Software Pareto Laws Productivity and Process Improvement Hints for the Practitioner and Summary Getting yet more Information Access to Information Beyond this Book Further Reading Measurement Communities Internet Resources Internet URLs for Software Measurement Internet URLs of Measurement Communities Hints for the Practitioner and Summary 510 Glossary 511 Literature 539 Index 555

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