Data Quality Review Newport City Council. Audit year: Issued: January 2016 Document reference: 703A2015
|
|
- Gabriella Stanley
- 8 years ago
- Views:
Transcription
1 Data Quality Review Newport City Council Audit year: Issued: January 2016 Document reference: 703A2015
2 Status of report This document has been prepared as part of work performed in accordance with statutory functions. In the event of receiving a request for information to which this document may be relevant, attention is drawn to the Code of Practice issued under section 45 of the Freedom of Information Act The section 45 Code sets out the practice in the handling of requests that is expected of public authorities, including consultation with relevant third parties. In relation to this document, the Auditor General for Wales and the Wales Audit Office are relevant third parties. Any enquiries regarding disclosure or re-use of this document should be sent to the Wales Audit Office at info.officer@audit.wales. Page 2 of 14 - Data Quality Review - Newport City Council
3 Contents Summary report Background 4 Review findings and conclusions 5 The Council has addressed our recommendation to collect and publish data on Final Special Educational Needs Statements issued within 26 weeks (EDU/015a) in line with the national prescribed definition Although the Council has made improvements, there are still weaknesses in its data quality arrangements 6 6 Proposals for improvement 9 Appendix Summary of the results of our review 10 Page 3 of 14 - Data Quality Review - Newport City Council
4 Summary report Background 1. As part of our Data Quality Review in , we made the following recommendation in relation to the Council s data quality processes: R1 The Council must ensure that all National Strategic Indicator (NSI) data is collected and published in accordance with the Welsh Government definitions; particularly NSI. EDU/015a - Final Special Educational Needs statements issued in 26 weeks. 2. We also made the following proposal for improvement as part of our Data Quality Review in : P1 The Council must ensure that it has robust data collection arrangements for its own self-defined PIs that includes ensuring that: the Council s corporate arrangements for performance management are being rigorously implemented by service departments; the Council s own internal information systems (VIEWS) reconcile with the final validated data; and a complete audit trail of the Council s own internal processes for validating PI data is retained. 3. During November 2015 we carried out our data quality review and examined a sample of six of the Council s performance measures and operational data systems. The main objective of the review was to assess whether the Council has adequately addressed our recommendation and proposals for improvement to improve its data quality assurance arrangements. 4. This report provides a summary of the conclusions from our recent review. It does not provide a conclusion on the accuracy of all of the out-turn figures included in the Council s published performance report. This is because the existence of sound data systems reduces, but does not eliminate, the possibility of error in reported data. 5. A summary of the results of our review is set out in Appendix 1. Descriptors are based on the extent to which the Council has put in place, and is operating, effective processes and controls over the data systems that support performance measures. Page 4 of 14 - Data Quality Review - Newport City Council
5 Review findings and conclusions 6. We examined six performance measures and data systems in our latest data quality review. Two were Public Accountability Measures (PAMs), one was a National Strategic Indicator (NSI) and three were local performance measures. The first four of these, as shown below, are linked to one of the Council s Improvement Objectives (IO): Number of Social Services hospital discharge assessments completed per annum (Local indicator) IO1: Supporting Older People Leaving Hospital Carers offered assessment or review (PAM) IO2: Improving Care and Support Services for Adults Percentage of victims satisfied with the service they received from Youth Offending Service/Team around the Family (YOS/TAF) team (Local indicator) IO8: Improving Outcomes for Youth Justice Number of people engaged in employment programmes (Local indicator) IO3: Developing and Regenerating the City The percentage of final statements of special education needs issued within 26 weeks including exceptions (NSI) The number of working days/shifts per full time equivalent (FTE) local authority employees lost due to sickness (PAM) 7. The fifth indicator above, (the percentage of final statements of education needs), was included in the sample as it relates to the recommendation in our Data Quality Review. The final indicator above (sickness absence) relates to recommendation 4 from our Corporate Assessment follow-up report, which included the requirement for the Council to put in place a key performance indicator and a challenging target for sickness absence. 8. We found that the Council has addressed our statutory recommendation and is continuing to improve its data quality arrangements. However, there are still weaknesses in these arrangements, which need to be addressed to ensure that its published performance data is accurate. Our main findings are set out below. Page 5 of 14 - Data Quality Review - Newport City Council
6 The Council has addressed our recommendation to collect and publish data on Final Special Education Needs Statements issued within 26 weeks (EDU/015a) in line with the national prescribed definition 9. The Council has responded positively to the recommendation from our review last year and is now using the correct, nationally prescribed definition for EDU/015a the percentage of final statements of special educational needs issued within 26 weeks, including exceptions. The key change is that the Council is now starting to count the period of time from when it is made aware of the request for a statement. This is in contrast to its previous approach when it used a date later in the process. Officers have put in place sound arrangements to ensure that this data is now collected correctly. The officers have reviewed and checked all cases during to ensure that the outturn figure of 27.8 per cent is accurate. Although the Council has made improvements, there are still weaknesses in its data quality arrangements The Council has made some further improvements to its data quality arrangements 10. There is an increased level of corporate support for service departments to help them to understand the corporate arrangements around data quality. The Council has developed a Frequently Asked Questions document. This document is regularly updated to provide guidance on issues such as definitions, timescales for data returns and the use of VIEWS. In addition, officers responsible for the collation and/or performance indicator data attend regular meetings of the Operational Performance Network (OPN).The Network is proving to be a useful source of support for these officers as it provides them with an opportunity to discuss operational issues and concerns. 11. There have been improvements in the corporate arrangements and processes designed to improve the quality of the Council s performance data. The central performance team has clarified and enhanced the Council s self-assessment form, completed for all indicators by the compilers/owners. In addition, the central performance team has relaunched and updated the pro-forma used to set out definitions for local indicators. Our review of the six indicators set out above (three of which are local indicators) indicated that relevant officers are completing these forms and officers understand their purpose and importance. The central performance team ensures that these forms are returned. The team then stores them in a central e-library along with a list of the compilers and reviewers of all the Council s indicators. Page 6 of 14 - Data Quality Review - Newport City Council
7 12. The central performance team has emphasised the importance of the consistent use of VIEWS, the Council s performance management system. Training has been provided to relevant officers responsible for compiling and reviewing performance indicators. Our review indicated that this training has resulted in an increased awareness of, and confidence in using, VIEWS. Our work also found that in all cases except one (see paragraph 15) the data on VIEWS reconciled with the data submitted to the Welsh Government. 13. One of the specific improvements initiated by the central performance team since our review last year is the provision of training to relevant officers aimed at improving the audit trail for individual indicators. Our review found sound arrangements in place to record the source data for five of the six indicators tested and good evidence of appropriate tools to produce regular reports for managers. 14. Internal Audit play a clear role in the Council s data quality arrangements. Internal Audit staff liaise closely with the central performance team to discuss areas of risk within the suite of indicators and agree which to audit in more detail. Our review found that the indicator compilers and reviewers are clear about the role of Internal Audit and the importance of detailed checks on the accuracy of data. There are still weaknesses in some of the Council s data quality arrangements which need to be addressed to ensure that its published performance data is accurate 15. Our review of the local indicator measuring the level of satisfaction of victims with the service they receive from the Council s Youth Offending Service found that the Council s published outturn data (59.8 per cent) was incorrect. This error was the result of a combination of a lack of understanding of the process for collating and reporting performance data by the compiler and poor oversight of the process. HMI Probation also identified inadequate management oversight as a weakness in the service in its report published in September The service was able to provide the correct outturn figure (63.2 per cent) to us during our review. Following discussions with the recently appointed service manager, we are assured that more robust arrangements are now in place to collect and report the accurate performance for this indicator. 16. The Council measures sickness absence in two different ways, using both the PAM indicator and a local measure. The local measure uses an average full time equivalent figure, which the Council considers more accurate as a monitoring tool for managers and members. The Council records this local measure in VIEWS. The PAM indicator is calculated by the Council s HR team at the end of the financial year in accordance with the nationally prescribed definition and submitted to the Welsh Government. The Council does not record the PAM indicator in VIEWS. The Council submitted the correct figure for the PAM indicator. The Council published the correct figure for the PAM indicator in its performance report. 17. We acknowledge that the Council may wish to record its sickness data on VIEWS using its own calculation. However, the Council should also record the nationally prescribed indicator on VIEWS to ensure completeness and transparency. Officers Page 7 of 14 - Data Quality Review - Newport City Council
8 should then explain any differences between the two figures in reports to senior managers and elected members. 18. The Council does not use formal criteria in the risk assessment process to determine those PIs that will be subject to detailed testing by Internal Audit. Criteria may usefully include the consideration of recent inspections and audit findings as well as percentage variance against prior year performance. The Council may have identified the Youth Offending Service indicator as a risk if it had employed such criteria. The Council also does not formally record the risk assessment process. This means that it is difficult for the Council to track the risks identified from year to year or to identify any trends. 19. It is positive that the Council is keen to ensure that there is ownership of data quality within the services rather than it being seen solely as a central performance team concern. The compiler for each measure completes self-assessment and local definition forms. The forms are then checked by a Reviewer and signed off by the Head of Service. Whilst the sample of indicators tested has been small, the fact that we have found errors in two of the six indicators suggests that the Council s data quality arrangements are not yet mature enough to provide full assurance of the arrangements. The Council would benefit from sample checking completed selfassessment and local definition forms to ensure that its data quality arrangements are being used effectively. 20. Although elected members at the Council regularly receive performance reports, they are provided with limited information on the Council s data quality arrangements. For example, Cabinet considered our Data Quality report. Conversely, Audit Committee did not receive Internal Audit s findings on data testing. This means that elected members are not able to scrutinise fully the Council s data quality arrangements. 21. Finally, our review identified two issues that indicate that levels of proof-reading and checking need to be improved. Firstly, the indicator title relating to the number of people engaged in employment programmes has been wrongly included twice in the Council s published Improvement Plan. The additional inclusion was in place of the indicator measuring the number of people supported into employment. The Council has corrected this error in subsequent monitoring reports. Secondly, the title of the indicator The number of people engaged in employment programmes changed slightly in but the completed self-assessment form did not reflect this change. We previously raised the issue of proof reading with the Council in order to avoid unnecessary errors and omissions in relation to its Improvement Plan Page 8 of 14 - Data Quality Review - Newport City Council
9 Proposals for improvement 22. The proposals for improvement set out below supersedes those that we have made in previous data quality reports. P1 The Council needs to focus on the accuracy of its performance data by: ensuring all nationally set indicators are recorded in VIEWS; checking, on a sample basis, the quality and accuracy of information provided in the self-assessment forms; formalising and recording the risk assessment approach used to identify which indicators should be reviewed by Internal Audit; providing members with the results of Internal Audit s review of the Council s data quality arrangements, thereby enabling members to challenge the arrangements; and improving the proof-reading of the Council s performance reports. Page 9 of 14 - Data Quality Review - Newport City Council
10 Appendix 1 Summary of the results of our review Descriptor The data system is fit for purpose and effectively run. The data system is adequate but some improvements could be made. Indicators we reviewed that received this score Number of Social Services hospital discharge assessments completed per annum (Local) Carers offered assessment or review (PAM) The percentage of final statements of special education needs issued within 26 weeks including exceptions (NSI) Number of people engaged in employment programmes (Local) Comments N/A N/A N/A In general, the arrangements for collecting and reporting this indicator are sound. The service has completed the local definition form accurately. There are clear arrangements for data collection, input and storage. There are good quality checks of the data. The service has set up a reporting tool to produce sound management information. However, the indicator name was repeated erroneously in the Improvement Plan. The name of the indicator has changed slightly since but the self-assessment forms were not updated to reflect this. The Council should ensure that its documents are properly proof-read before publication and it reflects changes in indicator titles in its internal documentation. Page 10 of 14 - Data Quality Review - Newport City Council
11 Descriptor The data system has some weaknesses which the Council is addressing. Indicators we reviewed that received this score Percentage of victims satisfied with the service they received from YOS/TAF team (Local) Comments The data for this indicator was not collated and reported correctly in This led to the wrong outturn figure (59.8 per cent) being published in the Council s Performance Report in October This was due in part to a lack of understanding of the process for collating and reporting performance data by the compiler. There was also a lack of management oversight of the process. HMI Probation identified significant problems with the Council s Youth Offending Service in its report published in September 2014 by HMI Probation, including a lack of management oversight. During a review of the arrangements to collect data for this indicator, the new service manager realised that there were mistakes in the process. The service has since corrected the outturn figure. The service manager also worked with the compiler and the Council s central team to improve processes. This has included the provision of a clearer definition for the indicator. We are assured that more robust arrangements are now in place. Page 11 of 14 - Data Quality Review - Newport City Council
12 Descriptor The data system has some weaknesses which the Council must address. No system has been put in place to establish performance against the measure. Indicators we reviewed that received this score The number of working days/shifts per full time equivalent (FTE) local authority employees lost due to sickness (PAM) None Comments The Council outturn figure recorded on VIEWS for the PAM indicator measuring the level of sickness at the Council was not the same as the figure submitted to the Welsh Government. This discrepancy is due to VIEWS being set up to measure a local indicator which measures the number of full-time equivalent staff at the Council in a way that is not the same as the methodology set out in the national guidance. The service uploads the number of Full time equivalents (FTEs) at the Council at the end of each month into VIEWS. The system then calculates the average of the twelve monthly figures. HR calculates the PAM indicator at the end of the financial year in accordance with the national prescribed definition. The statutory guidance states that the figure should be calculated by adding together the number of FTEs at the beginning of the year with the number at the end and then dividing this by two. The figure submitted to the Welsh Government and published in the Council s performance report for was correct We acknowledge that the Council may wish to report its sickness data on VIEWS using its own calculation. However, the Council should also record the PAM indicator on VIEWS. Officers should explain any differences in reports to senior managers and elected members. N/A Page 12 of 14 - Data Quality Review - Newport City Council
13
14
Briefing Paper for the Management of Sickness Absence Cardiff Council. Audit year: 2013-14 Issued: May 2014 Document reference: 275A2014
Briefing Paper for the Management of Sickness Absence Cardiff Council Audit year: 2013-14 Issued: May 2014 Document reference: 275A2014 Status of briefing paper This document has been prepared for the
More informationFinancial Planning Assessment Vale of Glamorgan County Borough Council. Audit year: 2013-14 Issued: January 2015 Document reference: 620A2014
Financial Planning Assessment Vale of Glamorgan County Borough Council Audit year: 2013-14 Issued: January 2015 Document reference: 620A2014 Status of report This document has been prepared for the internal
More informationData Quality Arrangements in the Screening Division Public Health Wales NHS Trust. Issued: August 2012 Document reference: 348A2012
Data Quality Arrangements in the Screening Division Public Health Wales NHS Trust Issued: August 2012 Document reference: 348A2012 Status of report This document has been prepared for the internal use
More informationReport Performance Board
Report Board Part 1 Date: 29 th March 2016 Item No: Subject Purpose Data Quality Review To advise the Board of the findings from the Wales Audit Office s recent review of the Council s data quality. Author
More informationDATA QUALITY POLICY April 2010 Updated January 2015 1
DATA QUALITY POLICY April 2010 Updated January 2015 1 Contents page 1. Introduction 3 2. Context and Purpose 3 3. Why is data quality important? 4 4. Characteristics of good quality data 5 5. Policy Objectives
More informationDATA QUALITY POLICY PORTFOLIO RESPONSIBILITY: CORPORATE, CUSTOMER SERVICES AND HUMAN RESOURCES CABINET 10 APRIL 2008
DATA QUALITY POLICY PORTFOLIO RESPONSIBILITY: CORPORATE, CUSTOMER SERVICES AND HUMAN RESOURCES CABINET 10 APRIL 2008 Wards Affected County-wide Purpose To approve the data quality policy. Key Decision
More informationPERFORMANCE DATA QUALITY POLICY
PERFORMANCE DATA QUALITY POLICY 2007 / 08 Improvement Service May 10 th 2007 Data Quality Policy V7 10.05.07 1 INTRODUCTION / BACKGROUND Good quality performance data is accurate, valid, reliable, timely,
More informationAudit Summary Report. Date. Last saved: 10/01/2008 14:26:00. Data Quality. Manchester City Council. Audit 2007/08
Audit Summary Report Date Last saved: 10/01/2008 14:26:00 Data Quality Audit 2007/08 - Audit Commission descriptor to be inserted by Publishing- Document Control Author Filename Yogita Das Formal Data
More informationData Quality. Oxford City Council Audit 2007/08 March 2009
Data Quality Oxford City Council Audit 2007/08 March 2009 Contents Introduction 3 Detailed findings 7 Appendix 1 Action Plan 13 Status of our reports The Statement of Responsibilities of Auditors and Audited
More informationAudit Summary Report. March 2007. Data Quality. Croydon London Borough Council
Audit Summary Report March 2007 Data Quality Audit 2006/2007 External audit is an essential element in the process of accountability for public money and makes an important contribution to the stewardship
More informationFinancial Planning Assessment Conwy County Borough Council. Audit year: 2014-15 Issued: October 2014 Document reference: 544A2014
Financial Planning Assessment Conwy County Borough Council Audit year: 2014-15 Issued: October 2014 Document reference: 544A2014 Status of report This document has been prepared for the internal use of
More informationRoyal Borough of Kensington and Chelsea. Data Quality Framework. ACE: A Framework for better quality data and performance information
Royal Borough of Kensington and Chelsea Data Quality Framework ACE: A Framework for better quality data and performance information March 2010 CONTENTS FOREWORD 2 A CORPORATE FRAMEWORK FOR DATA QUALITY
More informationVersion No: 2 Date: 27 July 2015. Data Quality Policy. Assistant Chief Executive. Planning & Performance. Data Quality Policy
Version No: 2 Date: 27 July 2015 Data Quality Policy Assistant Chief Executive Planning & Performance Data Quality Policy Contents 1. Summary Statement 2. Context 3. Purpose 4. Scope 5. Detail of the policy
More informationHuntingdonshire District Council Data Quality Audit Report 2006/07. March 2008
Huntingdonshire District Council Data Quality Audit Report 2006/07 March 2008 Corporate Governance Panel Huntingdonshire District Council Pathfinder House St Mary's Street Huntingdon Cambridgeshire PE29
More informationGovernance and Audit Committee 23 November 2015
Agenda Item 7 Governance and Audit Committee 23 November 2015 Welland Internal Audit Consortium Internal Audit Plan & Performance Update 2015/16 Purpose of report: To provide Members with information on
More informationData Quality Policy. Appendix A. 1. Why do we need a Data Quality Policy?... 2. 2 Scope of this Policy... 2. 3 Principles of data quality...
Data Quality Policy Appendix A Updated August 2011 Contents 1. Why do we need a Data Quality Policy?... 2 2 Scope of this Policy... 2 3 Principles of data quality... 3 4 Applying the policy... 4 5. Roles
More informationTechnology Review Feedback Vale of Glamorgan Council
Technology Review Feedback Vale of Glamorgan Council Audit year: Annual Improvement Assessment 2011 Issued: October 2011 Document reference: 538A2011 Status of report The person who delivered the work
More informationData Quality Spot Checks. Thanet District Council Audit 2008/09 October 2009
Data Quality Spot Checks Thanet District Council Audit 2008/09 October 2009 Contents Overview 3 Detailed findings 5 Main conclusion 7 Appendix 1 Approach 8 Appendix 2 Action Plan 9 Status of our reports
More informationReport of the Assistant Director Strategy & Performance to the meeting of Corporate Governance & Audit Committee to be held on 20 March 2009.
Report to the Corporate Governance & Audit Committee. Report of the Assistant Director Strategy & Performance to the meeting of Corporate Governance & Audit Committee to be held on 20 March 2009. Subject:
More informationSevenoaks District Council. Data Quality Statement
Sevenoaks District Council Data Quality Statement Data Quality Data quality can be defined simply as fitness for use. It ensures a solid foundation for our decision making process, which in turn helps
More informationHK Electric Investments Limited
HK Electric Investments Limited 港 燈 電 力 投 資 有 限 公 司 (Incorporated in the Cayman Islands with limited liability) together with HK Electric Investments (Stock Code: 2638) 1. Membership AUDIT COMMITTEE TERMS
More informationPERFORMANCE DATA QUALITY STRATEGY 2010-11
a PERFORMANCE DATA QUALITY STRATEGY 2010-11 LEICESTERSHIRE COUNTY COUNCIL PERFORMANCE DATA QUALITY STRATEGY 2010-11 Status: Final Approved by Corporate Performance & Improvement Board, 23 March 2010 Date
More informationHousing Association Regulatory Assessment
Welsh Government Housing Directorate - Regulation Housing Association Regulatory Assessment Melin Homes Limited Registration number: L110 Date of publication: 20 December 2013 Welsh Government Housing
More informationAppendix 14 CORPORATE GOVERNANCE CODE AND CORPORATE GOVERNANCE REPORT
Appendix 14 CORPORATE GOVERNANCE CODE AND CORPORATE GOVERNANCE REPORT The Code This Code sets out the principles of good corporate governance, and two levels of recommendations: code provisions; and recommended
More informationHertsmere Borough Council. Data Quality Strategy. December 2009 1
Hertsmere Borough Council Data Quality Strategy December 2009 1 INTRODUCTION Public services need reliable, accurate and timely information with which to manage services, inform users and account for performance.
More informationThis Report is provided for: Decision Endorsement Assurance Information
Agenda item 12 Enclosure PAPER G Report to: Author: Presented by: SUBJECT: Trust Board 24 November 2014 John McIlveen, Trust Secretary John McIlveen, Trust Secretary Well-Led Framework for Governance reviews
More information7 Directorate Performance Managers. 7 Performance Reporting and Data Quality Officer. 8 Responsible Officers
Contents Page 1 Introduction 2 2 Objectives of the Strategy 2 3 Data Quality Standards 3 4 The National Indicator Set 3 5 Structure of this Strategy 3 5.1 Awareness 4 5.2 Definitions 4 5.3 Recording 4
More informationEVERCHINA INT L HOLDINGS COMPANY LIMITED (the Company ) Audit Committee
EVERCHINA INT L HOLDINGS COMPANY LIMITED (the Company ) Audit Committee Terms of Reference (Amended & adopted by the Board on 8 January 2016) Constitution The board (the Board ) of directors (the Directors
More informationAudit Committee 25 th February 2008. Data Quality Review Report
Local Members Interest Nil 1 Item No. 4 on Agenda Audit Committee 25 th February 2008 Data Quality Review Report Recommendation 1. To note the recommendations of the data quality review report and to review
More informationCouncil Tax and Housing Benefit Overpayments Vale of Glamorgan Council
September 2010 Authors: Margaret Griffiths and Jayne Power Ref: 426A2010 Council Tax and Housing Benefit Overpayments Vale of Glamorgan Council Good arrangements helped the Vale of Glamorgan Council overpay
More informationestyn.gov.uk Improving schools through regional education consortia June 2015
estyn.gov.uk Improving schools through regional education consortia June 2015 The purpose of Estyn is to inspect quality and standards in education and training in Wales. Estyn is responsible for inspecting:
More informationInspection Wales Remit Paper
Inspection Wales Remit Paper A summary of the remits of the Welsh public sector audit and inspection bodies and the Inspection Wales Programme Issued: July 2015 Document reference: 376A2015 Contents Summary
More informationINTERNATIONAL STANDARD ON AUDITING 230 AUDIT DOCUMENTATION CONTENTS
INTERNATIONAL STANDARD ON AUDITING 230 AUDIT DOCUMENTATION (Effective for audits of financial statements for periods beginning on or after December 15, 2009) CONTENTS Paragraph Introduction Scope of this
More informationColour Life Services Group Co., Limited 彩 生 活 服 務 集 團 有 限 公 司 (Incorporated in the Cayman Islands with limited liability) (Stock Code: 1778)
1. Members Colour Life Services Group Co., Limited 彩 生 活 服 務 集 團 有 限 公 司 (Incorporated in the Cayman Islands with limited liability) (Stock Code: 1778) Audit Committee Terms of Reference 1.1 The audit
More information(Incorporated in Bermuda with limited liability) (Stock Code : 75) TERMS OF REFERENCE OF AUDIT COMMITTEE DEFINITIONS
* (Incorporated in Bermuda with limited liability) (Stock Code : 75) TERMS OF REFERENCE OF AUDIT COMMITTEE DEFINITIONS In these terms of reference (the Terms ), if not inconsistent with the subject or
More informationCHEUNG KONG INFRASTRUCTURE HOLDINGS LIMITED AUDIT COMMITTEE - TERMS OF REFERENCE
CHEUNG KONG INFRASTRUCTURE HOLDINGS LIMITED (Incorporated in Bermuda with limited liability) AUDIT COMMITTEE - TERMS OF REFERENCE Established on 11 th December, 1998 pursuant to the then Code on Corporate
More informationOfficers have taken action on this and created a detailed action plan to improve sickness absence performance attached as Appendix 1.
BACKGROUND Measuring and monitoring sickness absence is a requirement of the Audit Commission and is calculated across all local authorities (BVPPI 12 the number of working days/shifts lost due to sickness
More informationFINAL INTERNAL AUDIT REPORT - REVIEW OF PERFORMANCE INDICATORS (PIs) 2008/09
Sandy Pacek Project Manager Squares and Business Development Dear Sandy, FINAL INTERNAL AUDIT REPORT - REVIEW OF PERFORMANCE INDICATORS (PIs) 2008/09 INTRODUCTION This review forms part of the agreement
More informationREPORT OF MEETING DATE AUDIT COMMITTEE DATA QUALITY AUDIT
REPORT REPORT OF MEETING DATE ITEM NO POLICY & PERFORMANCE AUDIT COMMITTEE JANUARY 9 TH 009 Public item DATA QUALITY AUDIT This item is for consideration in the public part of the meeting. Summary The
More informationSTATEMENT 3.340 AUDITING GUIDELINE PROSPECTUSES AND THE REPORTING ACCOUNTANT
The guidance on reports on working capital requirements (paragraphs 67 to 71) and reports on borrowings (paragraphs 72 to 75) in this AG 3.340 is applicable for engagements where the investment circular
More informationReview of the Management of Sickness Absence Conwy County Borough Council
Audit 2004/2005 Date: December 2005 Authors: Ros Adams and George Jones Ref: 1072A2005 Review of the Management of Sickness Absence Conwy County Borough Council Contents Summary Report Introduction 3 Background
More informationCHINA PIONEER PHARMA HOLDINGS LIMITED
Purpose CHINA PIONEER PHARMA HOLDINGS LIMITED (Incorporated in the Cayman Islands with limited liability) (Stock Code: 01345) Terms of Reference for Audit Committee of the board of directors of the Company
More informationComplaints Policy. Complaints Policy. Page 1
Complaints Policy Page 1 Complaints Policy Policy ref no: CCG 006/14 Author (inc job Kat Tucker Complaints & FOI Manager title) Date Approved 25 November 2014 Approved by CCG Governing Body Date of next
More informationAudit and Performance Committee Report
Audit and Performance Committee Report Date: 3 February 2016 Classification: Title: Wards Affected: Financial Summary: Report of: Author: General Release Maintaining High Ethical Standards at the City
More informationComprehensive Spending Review 2007 covering the period 2008-2011
MEASURING UP HOW GOOD ARE THE GOVERNMENT S DATA SYSTEMS FOR MONITORING PERFORMANCE AGAINST PUBLIC SERVICE AGREEMENTS? JUNE 2010 Comprehensive Spending Review 2007 covering the period 2008-2011 Review of
More informationData Quality: Review of Arrangements at the Velindre Cancer Centre Velindre NHS Trust
Data Quality: Review of Arrangements at the Velindre Cancer Centre Velindre NHS Audit year: 2010-11 Issued: August 2012 Document reference: 358A2012 Status of report This document has been prepared for
More informationBusiness Planning & Budgetary Control 2012/13
Cymdeithas Tai Cantref Cyf Final Internal Audit Report Business Planning & Budgetary Control 2012/13 Date of fieldwork: October November 2012 Date of draft report: November 2012 Date of final report: November
More informationData Quality Strategy 2006/2008
Scarborough Borough Council Data Quality Strategy 2006/2008 Data Quality Strategy Introduction... 1 Roles and Responsibilities... 1 Collection of Data... 2 Verification of Data... 4 Validation of Data...
More informationRisk Management Policy and Process Guide
Risk Management Policy and Process Guide Status: pending Next review date: December 2015 Page 1 Information Reader Box Directorate Medical Nursing Patients & Information Commissioning Operations (including
More informationSickness Absence in the Northern Ireland Public Sector
Sickness Absence in the Northern Ireland Public Sector REPORT BY THE COMPTROLLER AND AUDITOR GENERAL 23 April 2013 Sickness Absence in the Northern Ireland Public Sector Published 23 April 2013 This
More informationData Quality. Carlisle City Council Audit 2008-2009 January 2009
Data Quality Carlisle City Council Audit 2008-2009 January 2009 Contents Introduction 3 Detailed findings 5 Appendix 1 Action Plan 9 Status of our reports The Statement of Responsibilities of Auditors
More informationCHINA SHENGMU ORGANIC MILK LIMITED
CHINA SHENGMU ORGANIC MILK LIMITED (Incorporated in the Cayman Islands with limited liability) (Stock Code: 1432) ( Company ) TERMS OF REFERENCE FOR THE AUDIT COMMITTEE (Amended and restated version adopted
More informationBASILDON BOROUGH COUNCIL CORPORATE RISK MANAGEMENT UPDATE. Commissioning Director for Corporate Support
BASILDON BOROUGH COUNCIL Report to: Audit and Risk Committee 14 November 2012 CORPORATE RISK MANAGEMENT UPDATE Report by: Commissioning Director for Corporate Support Enquiries to: Paula Mills, Manager
More informationStates of Jersey Comptroller & Auditor General
States of Jersey Comptroller & Auditor General Code of Audit Practice (Prepared under Article 18 of the Comptroller and Auditor General (Jersey) Law 2014) 28 November 2014 Foreword Independent external
More informationCode of Corporate Governance
www.surreycc.gov.uk Making Surrey a better place Code of Corporate Governance October 2013 1 This page is intentionally blank 2 CONTENTS PAGE Commitment to good governance 4 Good governance principles
More informationData Quality Action Plan
Data Quality Action Plan Contents Data Quality Action Plan... 1 Action Plan Objectives... 1 Action Plan Mapped to KLOE Level 3 Requirements... 2 1. GOVERNANCE AND LEADERSHIP... 2 2. POLICIES... 5 3. SYSTEMS
More informationAnnual Governance Statement 2013/14
31 Annual Governance Statement 2013/14 1. SCOPE OF RESPONSIBILITY ESPO is responsible for ensuring that its business is conducted in accordance with the law and proper standards, and that public money
More informationAudit Committee means the audit committee established by resolution of the Board in accordance with clause 2 of these Terms.
CHINA RESOURCES CEMENT HOLDINGS LIMITED Terms of Reference for Audit Committee (adopted on 2 September 2009 and amended on 29 February 2012 and 4 May 2012) Definitions 1. For the purposes of these terms
More informationPractice Note. 10 (Revised) October 2010 AUDIT OF FINANCIAL STATEMENTS OF PUBLIC SECTOR BODIES IN THE UNITED KINGDOM
October 2010 Practice Note 10 (Revised) AUDIT OF FINANCIAL STATEMENTS OF PUBLIC SECTOR BODIES IN THE UNITED KINGDOM The Auditing Practices Board (APB) is one of the operating bodies of the Financial Reporting
More informationMexan Limited Terms of Reference for Audit Committee
Mexan Limited Terms of Reference for Audit Committee Purpose 1. The purpose of the Audit Committee is to assist the board of directors (the Board ) of Mexan Limited (the Company ) in considering how the
More informationFollow-up on the Charity Commission
Report by the Comptroller and Auditor General Charity Commission Follow-up on the Charity Commission HC 908 SESSION 2014-15 22 JANUARY 2015 4 Key facts Follow-up on the Charity Commission Key facts 21.1m
More informationEstyn s policy on Disclosure and Barring Service checks for those who work for Estyn
Estyn s policy on Disclosure and Barring Service checks for those who work for Estyn Information sheet For further advice contact: People, planning and deployment team Date of publication: February 2013
More informationFinancial Resilience Assessment Bridgend County Borough Council. Audit year: 2015-16 Issued: March 2016 Document reference: 210A2016
Financial Resilience Assessment Bridgend County Borough Council Audit year: 2015-16 Issued: March 2016 Document reference: 210A2016 Status of report This document has been prepared as part of work performed
More informationData Quality - A Review of the Audit Committee
AGENDA ITEM 6 TRANSPORT FOR LONDON AUDIT COMMITTEE SUBJECT: DATA QUALITY REVIEW 2007/08 DATE: 25 NOVEMBER 2008 1 PURPOSE AND DECISION REQUIRED 1.1 As part of its assessments of TfL, the Audit Commission
More informationEPPING FOREST DISTRICT COUNCIL DATA QUALITY AUDIT - SELF ASSESSMENT
EPPING FOREST DISTRICT COUNCIL DATA QUALITY AUDIT - SELF ASSESSMENT 1. GOVERNANCE AND LEADERSHIP Has the body put in place arrangements at a senior level to secure the quality of data used to manage and
More informationPAYROLL MANAGEMENT POLICY, PROCESSES AND PROCEDURES
PAYROLL MANAGEMENT POLICY, PROCESSES AND PROCEDURES 1 RECOMMENDED THAT the Payroll Management Policy and the contents thereof be tabled for approval at the Mayoral Committee. Version Version 2 Date March
More informationReport 7 Appendix 1d Final Internal Audit Report Sundry Income and Debtors (inc. Fees and Charges) Greater London Authority February 2010
Report 7 Appendix 1d Final Internal Audit Report Sundry Income and Debtors (inc. Fees and Charges) Greater London Authority February 2010 This report has been prepared on the basis of the limitations set
More informationState Services Commission. Independent Review of the Earthquake Commission s Customer Satisfaction Survey
State Services Commission Independent Review of the Earthquake Commission s Customer Satisfaction Survey December 2013 KPMG Centre 10 Customhouse Quay P.O. Box 996 Wellington New Zealand Telephone +64
More informationREPORT OF MEETING DATE ITEM NO COMMUNITY FOCUS SCRUTINY COMMITTEE SHARED SERVICE ARRANGEMENTS THE HUMAN RESOURCE & PAYROLL SERVICES
REPORT REPORT OF MEETING DATE ITEM NO CUSTOMER & OPERATIONAL SERVICES COMMUNITY FOCUS SCRUTINY COMMITTEE APRIL 15 TH 2010 4 Public item SHARED SERVICE ARRANGEMENTS THE HUMAN RESOURCE & PAYROLL SERVICES
More informationAnnual Audit Report 2013 Hywel Dda University Health Board. Issued: January 2014 Document reference: 691A2013
Annual Audit Report 2013 Hywel Dda University Health Board Issued: January 2014 Document reference: 691A2013 Status of report This document has been prepared for the internal use of Hywel Dda University
More informationHow To Help Your Educational Psychology Service Self Evaluate
Quality Management in Local Authority Educational Psychology Services Self-evaluation for quality improvement Quality Management in Local Authority Educational Psychology Services Self-evaluation for quality
More informationMaking the grade: charity governance in Wales
Making the grade: charity governance in Wales What trustees said in our survey The Board recognises that as an organisation set up for public good and in receipt of public funds and private donations,
More informationPerformance Management Framework
Performance Management Framework June 2015 1 Quantity How much did we do? BSCB Performance Management Framework Quality How well did we do it? Outcomes What is the impact? 2 1. Introduction Bradford Safeguarding
More informationAppendix 15 CORPORATE GOVERNANCE CODE AND CORPORATE GOVERNANCE REPORT
Appendix 15 CORPORATE GOVERNANCE CODE AND CORPORATE GOVERNANCE REPORT The Code This Code sets out the principles of good corporate governance, and two levels of recommendations: code provisions; and recommended
More informationInspection of Chang G Park (Headquartered in San Diego, California) Public Company Accounting Oversight Board
1666 K Street, N.W. Washington, DC 20006 Telephone: (202) 207-9100 Facsimile: (202) 862-8433 www.pcaobus.org Inspection of Chang G Park (Headquartered in San Diego, California) Issued by the Public Company
More informationSMARTONE TELECOMMUNICATIONS HOLDINGS LIMITED
Audit Committee Terms of reference Constitution 1. The Board hereby resolves to establish a Committee of the Board to be known as the Audit Committee. Membership 2. The Committee shall be appointed by
More informationImproving information to support decision making: standards for better quality data
Public sector November 2007 Improving information to support decision making: standards for better quality data A framework to support improvement in data quality in the public sector Improving information
More informationAudit Quality Thematic Review
Thematic Review Professional discipline Financial Reporting Council December 2013 Audit Quality Thematic Review Materiality The FRC is responsible for promoting high quality corporate governance and reporting
More informationA report on. Johnstown C.P. School Tre Ioan Caerfyrddin SA31 3HS. Date of inspection: May 2011
A report on Johnstown C.P. School Tre Ioan Caerfyrddin SA31 3HS Date of inspection: by Estyn, Her Majesty s Inspectorate for Education and Training in Wales During each inspection, inspectors aim to answer
More informationTelford College of Arts and Technology
FURTHER EDUCATION COMMISSIONER ASSESSMENT SUMMARY Telford College of Arts and Technology JANUARY 2016 Assessment Background Telford College of Arts and Technology (TCAT) is a medium sized general FE College
More informationARDMORE SHIPPING CORPORATION AUDIT COMMITTEE CHARTER
ARDMORE SHIPPING CORPORATION AUDIT COMMITTEE CHARTER This Audit Committee Charter ("Charter") has been adopted by the Board of Directors (the "Board") of Ardmore Shipping Corporation (the "Company"). The
More informationResults of audits: Internal control systems 2013-14. Report 1 : 2014 15
Results of audits: Internal control systems 2013-14 Report 1 : 2014 15 Queensland Audit Office Location Level 14, 53 Albert Street, Brisbane Qld 4000 PO Box 15396, City East Qld 4002 Telephone (07) 3149
More informationTERMS OF REFERENCE OF AUDIT COMMITTEE
(Incorporated in Bermuda with limited liability) (Stock Code: 00618) TERMS OF REFERENCE OF AUDIT COMMITTEE (Amended and adopted by the Board on 5 February 2016) 1. Membership 1.1 The Audit Committee shall
More informationPost-accreditation monitoring report: The Chartered Institute of Personnel and Development. June 2007 QCA/07/3407
Post-accreditation monitoring report: The Chartered Institute of Personnel and Development June 2007 QCA/07/3407 Contents Executive summary... 4 Accreditation conditions... 4 Observations... 5 Introduction...
More informationAppendix 1: Performance Management Guidance
Appendix 1: Performance Management Guidance The approach to Performance Management as outlined in the Strategy is to be rolled out principally by Heads of Service as part of mainstream service management.
More informationExternal Audit BV Performance Report: Delivering Change Management and Financial Sustainability
CLACKMANNANSHIRE COUNCIL THIS PAPER RELATES TO ITEM 05 ON THE AGENDA Report to: Resources and Audit Committee Date of Meeting: 24 September 2015 Subject: External Audit BV Performance Report: Delivering
More informationNational model for regional working: revitalising people management in schools
National model for regional working: revitalising people management in schools Guidance Guidance document no: 170/2015 Date of issue: April 2015 National model for regional working: revitalising people
More informationCompliance. Group Standard
Group Standard Compliance Serco is committed to good governance practices and the management of risks supported by a robust business compliance process SMS-GS-G2 Compliance July 2014 v1.0 Serco Public
More informationRegulatory Information and Data Quality Assurance Policy
ISSUE 1.0 Page 1 of 7 Regulatory Information and Data Quality Assurance Policy Contents Policy Scope Responsibility for Data Quality and Assurance Reference Documents The Data Quality Assurance Process
More information2007-08 Data Quality Review
INFRASTRUCTURE, GOVERNMENT AND HEALTHCARE 007-08 Data Quality Review London Borough of Hounslow 11 January 008 AUDIT Content The contacts at KPMG in connection with this report are: Neil Thomas Engagement
More informationwww.blackburn.gov.uk
Blackburn with Darwen Borough Council Data Quality Policy (Performance Data) Prepared by: The Policy and Performance Team (01254 585245) Revised: December 2012 Version: 1.0 Prepared by: Policy and Performance
More informationChildren s Services, Schools and Families. Quality Assurance Framework. Reviewed by: Shaun Caplis QA Group Date Agreed: Feb 2013.
Children s Services, Schools and Families Quality Assurance Framework Reviewed by: Shaun Caplis QA Group Date Agreed: Feb 2013 Agreed by: Date to be reviewed: Policy to be found on this Portfolio Tab:
More informationData Quality Report. February 2008. Data Quality Report. Croydon London Borough Council. Audit 2007/08
Data Quality Report February 2008 Data Quality Report Audit 2007/08 External audit is an essential element in the process of accountability for public money and makes an important contribution to the stewardship
More informationReport by Director Workforce, Organisational Development and Delivery Support
Agenda Item No. 8 Performance and Finance Select Committee 3 October 2014 Sickness Absence and Employee Health and Wellbeing Report by Director Workforce, Organisational Development and Delivery Support
More informationCorporate Policy and Strategy Committee
Corporate Policy and Strategy Committee 10am, Tuesday, 30 September 2014 Information Governance Policies Item number Report number Executive/routine Wards All Executive summary Information is a key asset
More informationJOB DESCRIPTION. INITIAL LOCATION (there will be a requirement to travel Trust-wide and on occasion to attend regional meetings)
Ref No: 73214022 JOB DESCRIPTION JOB TITLE Financial Accountant BAND 7 DIRECTORATE INITIAL LOCATION REPORTS TO ACCOUNTABLE TO Finance and Procurement Newry (there will be a requirement to travel Trust-wide
More informationHealthcare Inspectorate Wales (HIW)
Basics Constitutional Aspects Membership Web site http://www.hiw.org.uk/ Geographical coverage Legal Framework/Basis Wales Healthcare Inspectorate Wales s (HIW) role is to regulate and inspect the National
More informationDumfries & Galloway Council
Dumfries & Galloway Council Audit of housing and council tax benefit Risk assessment report Prepared for Dumfries & Galloway Council May 2013 Audit Scotland is a statutory body set up in April 2000 under
More informationPerformance Management Strategy & Framework. Debbie Kadum, Chief Operating Officer. Debbie Kadum, Chief Operating Officer
Reporting to: Trust Board Tuesday 25th July 2013 Enclosure 5 Title Sponsoring Director Author(s) Performance Management Strategy & Framework Debbie Kadum, Chief Operating Officer Debbie Kadum, Chief Operating
More informationDerbyshire County Council Performance and Improvement Framework. January 2012
Derbyshire County Council Performance and Improvement Framework January 2012 Contents 1. Introduction 3 2. About the framework 4 3. Planning 7 5. Monitoring Performance 8 6. Challenge and Review 11 7.
More information