CONTINUUM OF SERVICES September 9, 2009
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1 CONTINUUM OF SERVICES September 9, 2009 SERVICE PROVIDER TRIGGER POINTS COMMENTS SERVICE DELIVERY STATUS Application for IV-D services Either party may apply. Referral for IV-D services Recipients of TANF, Medicaid, or Foster Care are referred. Paternity Locate Federal Parent Locator Service (FPLS) State Parent Locator Service (SPLS) Establishment Application available on Web site (childsupportnd.com). Paper application forms also available. Referral in TANF or Medicaid case occurs through automated interface with assistance program. Referral in Foster Care case is a manual process. Voluntary paternity acknowledgment (VPA) through hospitals/rcseus/vital Records. Marital presumptions Genetic testing judicial/administrative Adoption Court adjudication Termination of parental rights External FPLS (e.g., IRS, VA, DoD); National Directory of New Hires (NDNH new hire, quarterly wage, unemployment insurance); Federal Case Registry (FCR); Multistate Financial Institution Data Match (MSFIDM); SSA State Verification and Exchange System (SVES). National Law Enforcement Telecommunications System (NLETS); private sources such as Accurint, credit bureau, Westlaw; Job Service ND worker registration; Quick Locate. 1 automated TANF and Medicaid referrals. Under development automated Foster Care referrals. // /
2 North Dakota sources Local sources Financial accounts (MSFIDM and ISFIDM) Department of Corrections and Rehabilitation (DoCR) prison/parole data base; Vital Records; Game and Fish; Department of Transportation (driver s license and motor vehicle registrations); Job Service ND (JSND); State Directory of New Hires (SDNH); In-state Financial Institution Data Match (ISFIDM); TECS. Employers, directories, Internet, Postal Service; Unclaimed Property website; DocuNet. In-state banks and credit unions. Out-of-state accounts., with room to expand. Investment accounts. Cell phone companies Match with Verizon. Pending Titles to personal property Need legislation? Open for discussion. Real property Need legislation? Open for discussion. Wind energy Match completed with FPL Energy. Mineral rights Tip line Under development. Insurance policies Voluntary, with room to expand. Child Support Lien Network (CSLN) OCSE insurance match Risk Management Fund North Dakota Insurance Reserve Fund Probate matches Child Support Guidelines Reducing frequency of default judgments Medical support Most recently updated effective 10/08. Establishment of health insurance. Establishment of dollar-specific medical support. Health insurance mature, but changing due to new federal regulations. Dollar-specific medical support infancy. Review and adjustment 35-plus months Private bar/rcseus / 2
3 As desired Private bar/pro Se / Exceptions Private bar/rcseus/pro Se // Pro se Legal Services of ND contract pilot, not widely used. Learning who has jobs New Hire/employer JSND matches Enforcement Sequenced from least to more restrictive State Directory of New Hires, National Directory of New Hires (new hire, quarterly wage, unemployment insurance). Interest on unpaid support Interest rate for 2009 is 7%. Arrears registry Lesser of $2,000 or two times the current or most recent monthly support obligation. Widely used, effective. Intercepting mechanisms Income withholding orders Electronic IWOs Automatic account withdrawal Upon approval. (Autopay) Quasi Autopay Upon agreement or court order. Federal Tax Refund Intercept (FTI) State Tax Refund Intercept (STI) Casino winnings/tribal Open for discussion. Casino winnings/nontribal Credit bureau $1 Passport denial Administrative offset License suspension Judicial/administrative / Recreational Judicial/administrative / Vehicle registration Administrative only Drivers Judicial/administrative / Professional Judicial/administrative / Bonds and securities Request to the court depends on court; can be effective. Deduction order Upon delinquency, effective. 3
4 Lump sum payments from employers QDROs Immediate; seldom used. Garnishment Upon delinquency; seldom used. Intercepting inheritances Based on probate matches. Lien personal property Vehicle, vessel, account, and other personal property. Lien real property Upon docketing arrears. Wind energy Match completed with FPL Energy resulted in one lien. Mineral rights Lottery offset Writs of execution Judicial/administrative; seldom used. / Payment plans Administrative Demand for surrender of Administrative; follow-up to lien on property other personal property. Effective. Intercepting retired capital Based on matches with utility credits cooperatives. Intercepting unclaimed Based on match with State Land property Department. Contempt of court Request to the court; outcome depends on court. PRIDE In 5 cities; expanding to three more. Work activities In proposal stage. Public disclosure List of contemnors and criminal nonsupport prosecutions. Prosecution Federal State Amnesty Claims compromising Medical Support National Medical Support Notice (NMSN) US Attorney - $5,000/1 year. Very few referrals accepted by US Attorney. State s attorneys upon referral. Localized primarily occurring in Burleigh, Morton, and Cass counties. Debt write-off, interest suspension and waiver. SIP grant received 8/08. Proposal only. Debt write-off, interest suspension, and waiver mature. SIP grant maturing. 4
5 Insurance match Health Management Systems (HMS), Defense Manpower Data Center (DMDC). Orders to show cause Request to the court; outcome depends on court. Uncovered medical costs Co-pays/deductibles. Medical questionnaires Medical support obligations (i.e., dollar-specific medical support) List of child only medical insurance policies New federal regulations; need development. Arkansas Consortium Universal child-only plan. Pending Customer Service Electronic notification service Contract canceled effective 7/1/09 Canceled due to budget reasons. Pro-active notification of payments Can be provided to obligors and obligees. Under development; soon to be completed. Web application for service Web access to data Interactive voice response CSE customer website com Electronic disbursement of Debit card or direct deposit. payments Credit card payments Open for discussion. Case and Civil File Management Change of payee Administrative Diversion of child support Administrative payments Offset of arrears Administrative Continuation of support after majority Case closure As allowed under federal regulations. Stakeholder Arrangements State agencies Vital Records DOT Secretary of State JSND Game and Fish Land Department 5
6 Department of Corrections Workforce Safety and Insurance Employers Electronic Income In place DFAS, USPS. Others Withholding coming on line. Employer EFT Payroll companies Electronic upload; first one in place. Cooperatives Electric and Telephone Cell phone companies Under development by HIEU. Financial institutions Health insurers but room for expansion. Insurance companies (other than health insurers) Hospitals Clerks of court Consider alternative method of operation? State licensing Expand list of state-issued licenses. Federal licenses Raised with federal OCSE in 9/08. Open for discussion. Political sub licensing Open for discussion. Supporting Resources Federal Case Registry Expanded Federal Parent Locator Service QUICK Interstate case management tool. Other states/tribes TAT online. International Limited need. State Disbursement Unit Access and Visitation grant CSE/Child Welfare 1115 Grant Major activities include development of early notification process; reengineered procedures for IV-B/IV-E access to FPLS information; automating Foster Care referral process; development of guidelines for foster care excesses; piloting expanded good cause for adoption or reunification situations as well as elimination of referrals for short-term placements. Various stages, depending on activity. T Drive/Mike/Continuum of Services 6
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