OFFICIALLY ON PAPER SUPREME COUNCIL OF HEALTH REPORT 2014

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1 OFFICIALLY ON PAPER EVERY YEAR SUPREME COUNCIL OF HEALTH ISSUES AN ANNUAL REPORT PROVIDING AN UPDATE ON THE REFORMS BEING UNDERTAKEN BY THE COUNCIL AND ALL PARTNERS. Qatar s Supreme Council of Health was vested with enhanced decision-making resources to undertake rapid reforms and meet the Qatar National Vision 2030 for world-class care. Its duties include, but are not limited to, regulating and monitoring the country s health system, funding Qatar Council for Healthcare Practitioners, providing public health testing, funds and supervising Primary Health Care Corporation (PHCC) and Hamad Medical Corporation. In the latest report a summarized progress of the Supreme Council of Health (SCH) against over four hundred national reforms targets, highlights advances in areas such as expansion, remodeling and quality of healthcare services in Qatar. One of the major achievements in 2014 was the completion of an average of 55 % of the outputs of the National Health Strategy projects and exceeding several 2016 targets, such as ambulance response rates, and vacancy rates was also the year when SCH provided 38 million free healthcare services to all resident, completed seven facility projects, and advanced the construction of over seventy new facilities and forty-five renovation projects. In the Facilities section of the report we can read about the Supreme Council of Health licensing over two hundred private sector facilities in 2014, which was 46% higher than in 2013 and the largest since This was necessary in order to 26

2 bridge the gap highlighted in the Qatar Healthcare Facilities Master Plan and encourage healthy competition for improved healthcare outcome. SCH also informs about renovations being completed for five healthcare facilities in 2014 and opening of two others, among which was the Interim Translational Research Institute, which comprises research and consulting suites, DNA extraction, cell cultural labs and genomics, proteomics and generic wet labs. As per the information included in the Workforce section of the 2014 report, the SCH updated and expanded its National Healthcare Workforce Plan (NHS 4.1) where Qatarization continued to be the focus of recruitment and retention leading towards an SCH Qatarization plan, which is expected in 2015 (NHS 5.14). Qatari physicians were sponsored by the Primary Health Care Corporation for specialized fellowship and the nursing leaders were provided with a leadership program. SCH PHCC HMC Other 39% Qatar Outpatient Activity % An annual platform for safety innovation, Qatar Patient Safety Week, was held by the SCH where it launched the WHO Patient Safety Friendly Hospital Initiative to promote international safety standards... Also, according to the report, the Supreme Council of Health launched the new National Health Insurance Scheme (NHS 6.3), ahead of schedule for stage 2 of the National Health Insurance Scheme (Seha), which extended membership to all nationals for a broad set of services at both public and private providers. Under Seha, the government funds the cost of care for nationals and co-funds with employers the cost of care for non-nationals. Another feature of the SCH 2014 report stated that a tender for a five-year preventive 27% 27% 33% 33% health strategy, preventive health evaluation system and review of the current preventive health governance structure was issued as the SCH is strengthening its preventive health governance to coordinate and evaluate national activities (NHS 3.1). Owing to the current reality of the rise in obesity and diabetes in the State of Qatar, nutrition and physical activity have been the focal points for achieving a decrease in the prevalence of obesity, of which the SCH seeks to reduce by 3% by 2016 and prevent Non Communicable Diseases (NCDs). As a result, it expanded the We Are Healthy Kids awareness program, reaching 10,280 students, a 47% annual increase and conducted training for two hundred fifty nurses in over one hundred twenty schools (NHS 3.2). ٢٧ The report further recorded that the Primary Healthcare Corporation piloted a new antenatal care model in six health centers, ٣٩ including a new package of care, disease screening and guidelines. It developed bilingual education materials, including for breastfeeding, and completed the postnatal service redesign ٣٣ (NPHCS 37,41). It introduced 6 new screening guidelines ٢ on developmental delays, autism spectrum disorder, anemia, hip dislocation, vision and hearing problems (NPHCS 42). It also provided pharmaceutical safety training to staff at all health centers, including on medication reconciliation and patient allergy checks. Podiatry services and more staff were added to the specialized Multidisciplinary Diabetes Centre in Hamad General Hospital, which provides a comprehensive range of diabetes sch.gov.qa 27 س الا على للص هة ى ة الرعاية الص هيةالا ولية ة حمدالطبية

3 Current and Future Model of Care in the Expansion area of the SCH reform. care services set up to manage the condition and its complications, making diabetes management convenient for patients, followed by the Hamad Medical Corporation (HMC) Qatar s first symposium on childhood diabetes. The Hospital Care section of the reports states that 2014 witnessed a 20% increase in the number of people coming forward to register as organ donors, and a 50% increase in the number of organ transplant. Furthermore the Treatment Abroad category updates on the new national policies and an electronic application process being developed by Supreme Council of Health, which will be piloted in HMC and SCH in early 2015 for those seeking healthcare abroad. The SCH s focus on safety and reliability of practitioners were reflected in almost two thousand verifications of already licensed practitioners conducted by the Qatar Council of Healthcare Practitioners (QCHP) last year; it completed procedures for applying continuing education requirements during re-licensing to upgrade practitioner skill sets (NHS 5.2). As part of Supreme Council of Health efforts towards improving the quality of care, which constitutes the third reform area, the SCH conducted more than three hundred facility inspections, 34% more than in 2013 and successfully supported private hospitals in obtaining international accreditation (NHS 5.3). An annual platform for safety innovation, Qatar Patient Safety Week, was held by the SCH where it launched 28

4 the World Health Organizaation (WHO) Patient Safety Friendly Hospital Initiative to promote international safety standards (NHS 2.1) will herald the region s first annual conference of The International Society for Quality in Healthcare, a leading standard assurance organization, for discussions and solutions to safety challenges. As part of the involvement strategy the SCH increased publications, events, media interviews, press releases and external event sponsorship by 36%, it also launched a website which received the highest accessibility ranking by the Qatar Assistive Technology Centre, an independent organization for connecting people with disabilities to information technology, also, the launch of the Government Health Communication Centre project which is a new portal for patient feedback, received 210% more feedback than it did in NEW FACILITIES In 2014, the SCH and its partners opened 2 new facilities and completed renovations to 5 others. 1. The SCH opened on schedule the Central Food Laboratory s Abu Samra Branch, situated in a busy land border post. This received the largest number of shipments among all branches in The HMC opened on schedule the Enaya Specialized Care Facility, a long-term care facility. This received the region s first accreditation through the Joint Commission International (JCI) long-term care standards. 3. The SCH completed on schedule the interim relocation of the Drug Quality Control Laboratory. It now incorporates some of the latest and most efficient chromatography testing systems. 4. The PHCC completed on schedule renovations to the Al Ghuwairiya health center. This included the installation of computerized maintenance systems to streamline working processes. 5. The PHCC completed on schedule renovations to the Al Karaana health center. This included the installation security system upgrades to enhance patient safety. 6. The HMC completed on schedule the expansion to the Heart Hospital s Emergency Department. Now totaling 697 meters square, it added a congestive heart failure unit and three bays for recliner beds. 7. The HMC opened on schedule the Interim Translational Research Institute. This comprises research and consulting suites, DNA extraction and cell culture labs, and genomics, proteomics and generic wet labs. HMC Translational Research Institute, Doha, 2014 HMC Women s HMC Wellness Women s and Research Wellness Center, Doha, and 2016Research SCH naufar Center, Al Rayyan, 2016 Center, Doha, 2016 World s Fastest Growing Countries, World s Highest Migrant Countries, 2013 sch.gov.qa 29

5 Guidelines for the ethical research in genomic medicine and policies for accessing data and biological samples stored at Qatar Biobank were completed in 2014 by the SCH (NHS 2.4, 7.1). It also began the development of the National e-health Strategy to fully digitize the health economy, this will establish robust information technology and develop novel national e-health standards. In order to promote efficiency and improve the national workforce productivity, the Qatar Council for Healthcare Practitioners launched mergency Expansion, Doha, 2018 E-Jaza, a national system for the electronic entry of sick leaves, against standardized codes and standard leave allowances for each diagnosis, which will regulate and simplify sick leave issuance and minimize fraud. To motivate staff, the SCH doubled scholarships and developed performance incentives and inducted 63% more new employees than the previous year to quickly familiarize them with workloads in order to maximize the productivity of human resources (NHS 5.1). Expansion of facilities in remote and growing areas are underway by the SCH and its partners so as to ensure equitable geographic access. The National Cancer Strategy made a number of recommendations which includes; education sessions on cancer at schools; begin building a new cancer hospital within the next five years; establish a Qatar National Screening Committee to give clear guidelines on screening, training and support of community pharmacists so they can play a role in cancer awareness, prevention and early detention, among other things. Finally the report highlighted that under the Qatar National Mental Health Strategy , they pledged to; make mental health information resources widely available, provide a coordinated multi-sectoral approach to mental health development and planning, ensuring mental health research evidence translates into improvements in clinical practice and patient outcomes. HMC HGH Trauma and Emergency Expansion, Doha, 2018 HMC HGH Expansion of Pediatric Emergency Centre Al Sadd Pediatric Emergency Centre Al Sadd 30

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