Medical Priority Dispatch System
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1 Medical Priority Dispatch System The Medical Priority Dispatch System (MPDS) is a way of categorizing and prioritizing EMS incidents. The MPDS assigns a number-letter-number format code to each type of incident. The first number (one of the numbers 1 through 32) indicates the category of the incident (e.g., breathing problem). The letter (one of the letters A through E) indicates the priority of the incident. Letter "A" indicates the lowest priority incident and "E" indicates the highest priority incident, however not all letters are used within each category. The second number indicates the subcategory of the incident. The MPDS codes are also commonly referred to as "Clawson Codes" because the MPDS categorization system was originally designed by Dr. Jeff J. Clawson. MPDS Codes 1 - Abdominal Pain 2 - Allergic Reaction 3 - Animal Bites 4 - Assault 5 - Back Pain 6 - Breathing Difficulty 7 - Burn Subject 8 - Hazardous Exposure 9 - Cardiac Arrest 10 - Chest Pain 11 - Choking 12 - Seizures 13 - Diabetic Problems 14 - Drowning 15 - Electrocution 16 - Eye Problem 17 - Falls 18 - Headache
2 19 - Heart Problem 20 - Environmental Exposure 21 - Hemmorrhage 22 - Industrial Accidents 23 - Overdose 24 - Pregnancy 25 - Psychiatric Problem 26 - Sick Call 27 - Stab/Gunshot/Penetrating Trauma (S, G, or P) 28 - Stroke 29 - Traffic Collision 30 - Traumatic Injuries (specific) 31 - Subject Unconscious 32 - Medical Nature Unknown 33 - Transfer MPDS Codes Priority System Alpha Response=Code 1--Low Priority Bravo Response=Code 2--Mid Priority (calls that may involve First Responders) Charlie Response=Code 3--Possibly Life Threatening Delta Response=Code 3--Life Threatening Echo Response=Code 3--Full Arrest or Imminent Death Omega Response=Code 1--Lowest Priority 1 - Abdominal Pain
3 1D1!! Not alert 1C1!! Fainting or near fainting >50 y/o 1C2!! Females fainting or near fainting y/o 1C3!! Males w/ pain above navel >45 y/o 1C4!! Females w/ pain above navel >45 y/o 1A1!! Abdominal pain 2 - Allergic Reaction 2E1!! Ineffective breathing 2D1!! Severe respiratory distress 2D2!! Not alert 2D3!! Condition worsening 2D4!! Swarm attack (bees) 2D5!! Snakebite 2C1!! Difficulty breathing or swallowing 2C2!! Special medications or injections used 2B1!! Unknown status (3rd party caller) 2A1!! No difficulty breathing or swallowing 2A2!! Spider bite 3 - Animal Bites 3D1!! Unconscious or arrest 3D2!! Not alert 3D3!! Dangerous body area 3D4!! Large animal
4 3D5!! Exotic animal 3D6!! Attack or multiple attack 3B1!! Possibly dangerous body part 3B2!! Serious hemorrhage 3B3!! Unknown status (3rd party caller) 3A1!! Not dangerous body area 3A2!! Non-recent injuries >6 hours 3A3!! Superficial bites 4 - Assault (A=Assault / S=Sexual Assault) 4D1!! Unconscious or arrest 4D2!! Not alert 4D3!! Abnormal breathing 4D4!! Dangerous body area 4D5!! Multiple victims 4B1!! Possibly dangerous body area 4B2!! Serious hemorrhage 4B3!! Unknown status (3rd party caller) 4A1!! Not dangerous body area 4A2!! Non-recent injuries >6 hours 5 - Back Pain 5D1!! Not alert 5C1!! Fainting or near fainting >50 y/o 5A1!! Non-traumatic
5 5A2!! Non-recent injuries >6 hours 6 - Breathing Difficulty (A=Asthma) 6E1!! Ineffective breathing 6D1!! Severe respiratory distress 6D2!! Not alert 6D3!! Clammy 6C1!! Abnormal breathing 6C2!! Cardiac history 7 - Burn Subject 7D1!! Unconscious or arrest 7D2!! Severe respiratory distress 7D3!! Not alert 7D4!! Explosion 7D5!! Multiple victims 7C1!! Building fire w/ persons inside 7C2!! Difficulty breathing 7C3!! Burns >18% BSA 7B1!! Unknown status (3rd party caller) 7A1!! Burns 35 y/o 7A2!! Fire alarm unknown situation 7A3!! Sunburn or minor burn 8 - Hazardous Exposure
6 8D1!! Unconscious or arrest 8D2!! Severe respiratory distress 8D3!! HAZMAT 8D4!! Not alert 8D5!! Multiple victims 8D6!! Unknown status (3rd party caller) 8C1!! Alert w/ difficulty breathing 8B1!! Alert w/o diffuclty breathing 8A1!! CO alarm--ems requested 9 - Cardiac Arrest 9E1!! Not breathing at all 9E2!! Breathing uncertain 9E3!! Hanging 9E4!! Strangulation 9E5!! Suffocation 9E6!! Underwater 9D1!! Ineffective breathing 9B1!! Obvious Death 10 - Chest Pain 10D1! Severe respiratory distress 10D2! Not alert 10D3! Clammy
7 10C1! Abnormal breathing 10C2! Cardiac history 10C3! Cocaine 10C4! Breathing normally >35 y/o 10A1! Breathing normally <35 y/o 11 - Choking 11E1! Choking verified/ineffective breathing 11D1! Not alert 11D2! Abnormal breathing 11A1! Not choking now 12 - Seizures 12D1! Not breathing 12D2! Continuous or multiple seizures 12D3! Irregular breathing 12D4! Breathing regularly not verified >35 y/o 12C1! Pregnancy 12C2! Diabetic 12C3! Cardiac history 12B1! Breathing regularly not verified 6 feet 12A1! Not seizing now & breathing verified 13 - Diabetic Problems
8 13D1! Unconscious 13C1! Not alert 13C2! Abnormal behavior 13C3! Abnormal breathing 13A1! Alert 14 - Drowning 14D1! Unconscious 14D2! Not alert 14D3! Diving or neck injury 14D4! SCUBA accident 14C1! Alert w/ abnormal breathing 14B1! Alert & breathing normally w/ injuries 14B2! Unknown status(3rd party caller) 14A1! Alert & breathing normally w/o injuries 15 - Electrocution (E=Electrocution / L=Lightning) 15E1! Not breathing/ineffective breathing 15D1! Unconscious 15D2! Not disconnected from power 15D3! Power not off 15D4! Long fall >6 feet 15D5! Not alert 15D6! Abnormal breathing 15D7! Unknown status (3rd party caller)
9 15C1! Alert & breathing normally 16 - Eye Problem 16D1! Not alert 16B1! Severe eye injuries 16A1! Moderate eye injuries 16A2! Minor eye injuries 16A3! Medical eye problems 17 - Falls 17D1! Dangerous body area 17D2! Long fall >6 feet 17D3! Not alert 17D4! Abnormal breathing 17B1! Possibly dangerous body area 17B2! Serious hemorrhage 17B3! Unknown status (3rd party caller) 17A1! Not dangerous body area 17A2! Non-recent injuries >6 hours 18 - Headache 18C1! Not alert 18C2! Abnormal breathing 18C3! Speech problems
10 18C4! Sudden onset of severe pain 18C5! Numbness or paralysis 18C6! Change in behavior 18B1! Unknown status (3rd party caller) 18A1! Breathing normally 19 - Heart Problem 19D1! Severe respiratory distress 19D2! Not alert 19D3! Clammy 19C1! Firing of AICD 19C2! Abnormal breathing 19C3! Chest pain >35 y/o 19C4! Cardiac history 19C5! Cocaine 19C6! Heart rate B1! Unknown status (3rd party caller) 19A1! Heart rate >50 or 5 months 19A2! Chest pain <35 y/o w/o symptoms 20 - Environmental Exposure 20D1! Not alert 20C1! Cardiac history 20B1! Change in skin color 20B2! Unknown status (3rd party caller)
11 20A1! Alert 21 - Hemmorrhage 21D1! Dangerous hemorrhage 21D2! Not alert 21D3! Abnormal breathing 21C1! Hemorrhage through a tube 21B1! Possibly dangerous hemorrhage 21B2! Serious hemorrhage 21B3! Bleeding disorder or blood thinners 21A1! Non-dangerous hemorrhage 21A2! Minor hemorrhage 22 - Industrial Accidents 22D1! Life status questionable 22D2! Caught in machinery 22D3! Multiple victims 22B1! Unknown status (3rd party caller) 23 - Overdose (A=Accidental / I=Intentional / P=Poisoning) 23D1! Unconscious 23D2! Severe respiratory distress 23C1! Violent 23C2! Not alert
12 23C3! Abnormal breathing 23C4! Antidepressants 23C5! Cocaine 23C6! Narcotics 23C7! Acid or alkali 23C8! Unknown status (3rd party caller) 23C9! Poison Control request for response 23B1! Overdose w/o symptoms 23O1! Poisoning w/o priority symptoms 24 - Pregnancy 24D1! Breech or cord 24D2! Head visible 24D3! Imminent delivery >5 months 24D4! 3rd trimester bleeding 24D5! High risk complications 24D6! Baby born 24C1! 2nd trimester hemorrhage or miscarriage 24C2! 1st trimester serious hemorrhage 24B1! Labor >5 months 24B2! Unknown status (3rd party caller) 24A1! 1st trimester hemorrhage or miscarriage 25 - Psychiatric Problem 25D1! Not alert
13 25B1! Violent 25B2! Threatening suicide 25B3! Near hanging 25B4! Unknown status (3rd party caller) 25A1! Non-violent & non-suicidal 26 - Sick Call 26D1! Not alert 26C1! Cardiac History 26B1! Unknown status (3rd party caller) 26A1! Non priority symptoms 26A2! Boils 26A3! Bumps 26A4! Cannot sleep 26A5! Cannot urinate 26A6! Catheter problems 26A7! Constipation 26A8! Cramps/spasms 26A9! Cut-off ring request 26A10! Deafness 26A11! Defecation/diarrhea 26A12! Earache 26A13! Enema 26A14! Gout 26A15! Hemorrhoids/piles 26A16! Hepatitis
14 26A17! Hiccups 26A18! Hungry 26A19! Nervous 26A20! Object stuck 26A21! Object swallowed 26A22! Penis problems 26A23! Rash/skin disorder 26A24! STD 26A25! Sore throat 26A26! Toothache 26A27! Transport only 26A28! Wound infected 27 - Stab/Gunshot/Penetrating Trauma (S, G, or P) 27D1! Unconscious or arrest 27D2! Not alert 27D3! Central wounds 27D4! Multiple wounds 27D5! Multiple victims 27B1! Non-recent injuries >6 hours / central wounds 27B2! Known single peripheral wound 27B3! Serious hemorrhage 27B4! Unknown status (3rd party caller) 27A1! Non-recent >6 hours / peripheral wounds 28 - Stroke
15 28C1! Not alert 28C2! Abnormal breathing 28C3! Speech or movement problems 28C4! Numbness or tingling 28C5! Stoke history 28C6! Breathing normally >35 y/o 28B1! Unknown status (3rd party caller) 28A1! Breathing normally 6 hours 29 - Traffic Collision 29D1A! 29D1B! 29D1D! 29D1E! 29D2A! 29D2B! 29D2C! 29D2D! 29D2E! 29D2F! 29D2G! Major incident (aircraft) Major incident (bus) Major incident (train) Major incident (watercraft) High mechanism (all-terrain) High mechanism (motorcycle) High mechanism (auto-pedestrian) High mechanism (ejection) High mechanism (personal watercraft) High mechanism (rollover) High mechanism (vehicle off bridge/height) 29D3! HAZMAT 29D4! Pinned 29D5! Not alert 29B1! Injuries
16 29B2! Multiple victims (one unit) 29B3! Multiple victims (addtional units) 29B4! Serious hemorrhage 29B5! Unknown status (3rd party caller) 29A1! 1st party caller w/ non-dangerous injury 30 - Traumatic Injuries (specific) 30-D-1! 30-D-2! 30-D-3! 30-B-1! 30-B-2! 30-A-1! 30-A-2! Dangerous body area Not alert Abnormal breathing Possibly Dangerous body area Serious hemorrhage Not Dangerous body area Non-Recent injuries ( 6hrs) 31 - Subject Unconscious 31E1! Ineffective breathing 31D1! Unconscious 31D2! Severe respriatory distress 31D3! Not alert 31C1! Alert w/ abnormal breathing 31C2! Cardiac history 31C3! Multiple fainting episodes 31C4! Single or near fainting episodes & alert 31C5! Female y/o w/ abdominal pain
17 32 - Medical Nature Unknown 32D1! Life status questionable 32B1! Standing, moving, sitting, or talking 32B2! Medical alert notification 32B3! Unknown status (3rd party caller) 33 - Transfer (T=Transfer / I=Interfacility) 33D1! Suspected cardiac or respiratory arrest 33C1! Not alert (acute change) 33C2! Abnormal breathing 33C3! Significant hemorrhage or shock 33C4! Possible acute heart problems or MI 33C5! Acute severe pain 33C6! Emergency response requested 33A1! No priority symptoms EMS Priority Dispatch Standard - Version 3 (March 2011) Dispatch standards Calls received for emergency medical assistance shall be prioritised using ProQA from AMPDS The dispatch cross referecne (DCR) table six level priority classification as approved by PHECC shall be ulilised The EMS response to each of the six priority levels shall be as outlined in the table below The principles for dispatchers shall be applied when dispatching resources to an emergency medical incident
18 Clinical Status Code Description 1 Life threatening 2 Serious not life threatening 3 Non serious or life threatening Echo Delta Charlie Bravo Alpha Omega Life threatening Cardiac or respiratory arrest Life threatening other than cardiac or respiratory arrest Serious not life threatening - immediate Serious not life threatening urgent Non serious or life threatening Minor illness or injury Essential Response Ambulance with minimum Paramedic (Omega : Ambulance with minimum EMT) Response to scene Lights and siren (Alpha and Omega : Normal traffic, no lights or siren) Vehicle type CEN B ambulance (Alpha and Omega : CEN A or B ambulance) Recommended Response Echo a) Advanced Paramedic. b) Responders (minimum CFR) c) Minimum 3 to 4 practitioners or responders on scene Delta
19 a) Advanced Paramedic. b) Responders (minimum EFR) if able to get to scene prior to ambulance. Charlie Advanced Paramedic for appropriate conditions Additional extra response Ambulance Officer according to operational requirements Non EMS resources Fire Service, Garda, Coast Guard, Utility services as required Principles for dispatchers 1 The nearest available ambulance shall be tasked to the highest priority incident 2 The 'recommended response' other than an ambulance shall be dispatched if resources are available 3 Dispatchers shall have discretion to override ProQA to assign a higher priority to an incident 4 An ambulance tasked to lower priority incident may be diverted to higher priority incident when resources are limited 5 The Dispatcher may preserve the availability of ambulances by queing Alpha and Omega priority incidents until sufficient resources are available 6 When response is delayed Dispatchers shall inform the caller of estimated time of arrival 7 The Dispatcher shall make contact with caller if ambulance response is delayed (> 20 minutes) to verify patient's condition and review priority of incident 8 Any recommended resource should only be deployed if it has a reasonable expectation of making patient contact. Dispatch Codes 1 AMPDS identifies an appropriate Chief Complaint code following caller interrogation by the call taker
20 2 The dispatch cross reference (DCR) codes are fixed by AMPDS and cannot be changed as they are linked to software and field guides etc. 3 AMPDS has designated six response levels (Echo, Delta, Charlie, Bravo, Alpha & Omega) which are linked to the DCR codes. 4 The response level to each DCR code is agreed by MAG (MAG has agreed not to down grade the AMPDS responses to any DCR code but reserves the right to upgrade the response to specific DCR codes to meet Irish clinical standards, 463 {26%} such upgrades have been made to date) 5 The Command, Control & Communications Centre, when activating a response to an incident, shall give the DCR code for the information about the incident to the Practitioners(de-emphasing the letter in the code) and a MAG agreed response level of Echo, Delta, Charlie, Bravo, Alpha or Omega 6 Dispatchers and Practitioners must be made aware that DCR codes and dispatch response levels may differ due to MAG decisions Document Owner: Brian Power
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