INTERNATIONAL RELATIONS, CURRICULUM VITAE

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1 INTERNATIONAL RELATIONS, CURRICULUM VITAE Full Name David Hesketh Date of Birth 7 th September 1954 Nationality British Current Band / Grade Grade 6 Current Office Address 10 th Floor NW Alexander House Southend on Sea Essex SS99 1AA United Kingdom Address Work Area (e.g. CT & VAT/Central Policy/Detection/C&I/ HR) Office Telephone Number Other Relevant Contact Details david.hesketh@hmrc.gsi.gov.uk Research and, Customs Directorate David Hesketh has been in UK Customs since He is now a Senior Business Manager and Head of Customs Research and, specialising in international trade supply chain visibility and rethinking the traditional Customs business model. David has extensive knowledge and experience of organisation reform in Customs having worked for the WCO as an attaché based in London, as a Project Manager for the Department for International in the Caribbean and on missions for the International Monetary Fund, the United Nations and the Commonwealth Secretariat. From 2006 to 2008 David was the Revenue Business Director with Crown Agents before returning to UK Customs. Since 2008, together with Dutch Customs, David has been involved in supply chain visibility research including the EU, FP7 projects of Integrity and Cassandra. David has a Masters degree in International Customs Law and Administration from the University of Canberra, Australia. Professional / Educational Qualifications: Masters Degree and Diploma in International Customs Law and Administration Certificate in Training and 5 GCE O levels Language Skills: (Indicate competence on a scale of 1 to 5 (1 = excellent; 5 = basic): Mother Tongue: Language Skills Speaking Reading Writing No Ability English German 0 Spanish 0 French Other languages 0 Page 1 of 1

2 Previous Overseas Experience: (please complete with most recent date first) Dates (To From) Country Sponsor Roles & Responsibilities 2013 Brazil UK F&CO In response to a UK Prime Minister initiative to help strengthen the relationship between the United Kingdom and Brazil a one week mission to identify areas of common interest between Receita Federal and HM Revenue and Customs Various HMRC UK Customs delegate to the World Customs Organisation, Capacity Building Committee, PICARD and globally Networked Customs, Chair of the WCO virtual group on Donor Engagement and Co-ordination Lebanon and Liberia IMF Caribbean UK Caribbean UK Post war Evaluation of the Customs Systems and Administration, IMF Fiscal Affairs Department, Red Cover reports. Part of the Customs and Tax team for Liberia and lead Customs expert for Lebanon within the IMF, Public Finance Management team from HQ, Washington, DC. UK Customs delegate and contact point for UK Caribbean Overseas Territories Law Enforcement Conference. UK Customs delegate and contact point for the Caribbean customs Law Enforcement Council leading on Capacity Building policy and initiatives, the need for professional degree qualifications in Customs senior management, links with the World Customs Organisation. Advised and monitored capacity building in BVI, Montserrat, Anguilla, Bermuda, Bahamas and Turks and Caicos Islands Poland, Lithuania and Bulgaria European Commission EC Twinning Project Leader (London based) developing legislation, management, training and border operations in preparation for accession to the Europeam Union and a Tax Call Centre in Lithuania. Page 2 of 2

3 2005 South African Community Botswana and Zimbabwe 2003 Kenya European Commission Commonwealth Secretariat Drafted Finance Proposal for the EC funding of the SADC Customs Project Conducted a Non tariff Barriers Review and prepared a report for Ministers of Trade and Finance St. Lucia and Grenada (based in St. Lucia reporting to DFID, Barbados) DFID Caribbean Field Manager for the Customs Reform and Modernisation Programmes in St. Lucia and Grenada working in partnership with Counterpart Comptrollers of Customs. Advised other countries at CCLEC Conferences, managing a team of 10 consultants and working closely with senior level internal and external stakeholders Slovakia UNCTAD 1997 Turkmenistan Foreign and Commonwealth Office Leader, ASYCUDA project crisis review, report to Geneva. Review lack of progress and commitment within the project. Addressed conflict of interest, personality issues and potential financial mismanagement. Six day workshop involving delegates from all Central Asia drug law enforcement agencies to discuss a drugs strategy, and necessary funding and assistance Lithuania World Customs Organisation Led this two week, senior management workshop study of the entire Lithuania Customs Service using the WCO diagnostic tool, prepared the final report to the Head of Customs and Finance Minister containing recommendations for structural and specific operational systems improvements Grenada DFID 1996 Malawi DFID DFID led diagnostic study using DFID methodology which included a gap and SWOT analysis, and made recommendations as to options for a strategic improvement programme. As a result of the study, a 2 year project was approved by DFID (see above) Led a two week Customs diagnostic study and gap analysis for senior managers across the Malawi Revenue Authority using a combination of WCO and DFID methodologies requested by the MRA and DFID East Africa. Page 3 of 3

4 1995 St. Lucia DFID 1994 Bahamas Latvia St. Helena, South Atlantic Ocean Canadian Agency World Customs Organisation Overseas Administration (DFID) Led this two week diagnostic study using a combination of DFID, WCO and UK methodologies which included a gap and SWOT analysis, and made recommendations as to options for a strategic improvement programme. As a result of the study, a 2 year project was approved by DFID (see above) This was the first diagnostic study in the Caribbean and the second to use the new WCO diagnostic tool. The recommendations were adopted over a period of several years after the event. Led this senior management pilot diagnostic study for the Latvian Revenue Authority using the new WCO diagnostic tool which included a gap and SWOT analysis, and made recommendations as to options for a strategic improvement programme. The workshop was run in a post Soviet Latvia and confronted many sensitive political and cultural issues surrounding business management. The workshop was significant but not successful. Revisited Latvia Customs in 2004 where, despite previous difficulties, the report was still referred to. Resident Project Manager (TCO). Increased efficiency of Customs Service through systems review, training, accomodation, introduction of a purpose built IT system and 500 page Good Practice Guide. Revenue from freight and passengers increased. Two successful arrests and prosecutions for smuggling. Significantly raised the profile and professionalism of Customs on a very small island. Career History: (please complete with most recent date first: Dates (To From) Band / Grade Location Roles & Responsibilities Grade 6 HMRC, Customs Head of Customs Research and Directorate, UK lead in EU FP7 Project Grade 6 HMRC Customs and International then ECSM, Southend Page 4 of 4 Cassandra, UK delegate to WCO and UN. Partnership agreement with UKBA, campaign for Doug Tweddle to become WCO Secretary General, Trade Statistics delivery manager, long term freight strategy (Blueprint), Business Change Management, Integrity project, SITPRO Strategic Advisory Group on Europe.

5 Business Director, Crown Agents Grade 6 Curriculum Vitae for David Hesketh 24 th June 2013 Sutton, Surrey HMC&E Customs Policy, London Acting Grade 7 St. Lucia, West Indies SEO HMC&E International Assistance, London SEO HMC&E Training Services HEO HMC&E Training Services HEO Customs Government of Advisor St. Helena, SAO HEO HMC&E Training Services EO HMC&E Investigation EO HMC&E Tilbury Docks AO HMC&E Tilbury Docks CO VAT Central Unit, Southend Develop the customs and tax reform and modernisation business in a private sector, international development company. Head of International Assistance, HM Customs and Excise DFID Field Manager for Customs Reform and Modernisation projects in St. Lucia and Grenada 50% WCO Detaché, based in London but working with the Human Resource Services team (Capacity Building) in Brussels. 50% international capacity building consultant. Training consultant, design and delivery including the development of the WCO Diagnostic Study and Customs Reform and Modernisation Programme. Training design and delivery Resident advisor on Customs Design and delivery of Customs technical management training Specialist drugs target operations, VAT repayment fraud and VAT computer fraud Customs Officer Customs Assistant Officer Clerical Officer Navigation Officer Ellerman Lines British Merchant Navy Page 5 of 5

6 Please provide specific examples, whilst at work, socially or at home, which are appropriate to the following categories and may be relevant to the post you are applying for: Social Skills (e.g. Living and working with other people, in multicultural environments, in positions where communication is important and situations where teamwork is essential). Worked in the international arena since Lived and worked in St. Helena, South Atlantic Ocean with my wife and family as Customs Adviser. This was a small island environment where everybody knows everybody s business. Had to deal with social and professional opposition and obstacles but ended the year posting with significant success and credibility. Lived and worked on St. Lucia, West Indies to manage a sensitive organisational development project addressing drug trafficking, corruption, inefficiencies and social pressures. Team work between my counterparts, senior managers and foreign consultants was critical. Formed a public/ private sector consultative forum leading to a communications strategy. The project was rated a success by St. Lucia Customs and DFID. Organisational Skills (e.g. Coordination and administration of people, projects and budgets). Delivered a wide range of organisational development initiatives such as strategy development, end to end business analysis, the Target Operating Model, business plans and performance measures. Successfully manage two formal grievance cases on behalf of the Director and Deputy Director. Demonstrated a high level of technical competence, integrity and professionalism. Managing and Leading (e.g. Seeks continuous improvement from the team for the customer in performance, behaviours and outcomes; leads by actively fostering motivation, understanding and participation). Led the delivery of the Department s Trade Statistics services to customers and stakeholders for six months. Formulated Trade Statistics policies, provided advice to senior officials and assisted with matters of legislation. Devised and implement operational strategies for the delivery of national and European Trade Statistics giving direction to the management of administrative, professional and technical processes. Exercised professional judgement in the management of significant resources implementing a planning and performance measurement system, instigating and managing an Information Management System strategy and tackled complex and sensitive human resource management issues. He was recognised by the staff and managers as a highly effective senor manager. Taking the Initiative (e.g. Seizes opportunities for development and improvement; actively contributes ideas and suggestions; offers creative and workable solutions). Identified the potential of the WCO Customs Reform and Modernisation programme in 1993, was selected to participate and led on the formulation of policy and the production of a marketing video. Developed and delivered some of the early diagnostic studies in Latvia, Bahamas and Malawi. Developed the diagnostic approach as a valuable tool for problem and solution identification working in uncertain and challenging environments. Worked as Business development Director in the private sector where it was essential to seize opportunities for development and improvement, actively contribute ideas and suggestions and offer creative and workable solutions. Returned to the Department in 2008 an, since then, pioneered the seamless, integrated data pipeline concept to improve data management in the international trade supply chain and compliance in Customs. Undertook a Masters degree in International Customs Law and Administration, requiring 20 hours study a week over two years. Graduated in September Page 6 of 6

7 Solving Problems (e.g. Identifies and evaluates all possible solutions; takes a balanced view and uses sound judgement; looks beyond the obvious to generate realistic and practical solutions). Delivered the strategic change process for updating and delivering the UK Customs business model known as the Blueprint. This is a complex process requiring analytical, strategic and negotiating skills in order to identify and manage change. Demonstrated ability to provide direction for the organisation, identify results and build capacity for the organisation to address current and future challenges. Demonstrated strategic thinking and innovation and acted with integrity and commitment. Other Relevant Skills and Competences (Competencies not mentioned above) Managed the campaign for Doug Tweddle to become Secretary General of the WCO. Demonstrated a wide range of political, project management and interpersonal competencies. The campaign was run with proffesionalism and integrity culminating in a concerted team effort in a highly charged and delicate political environemnt in Brussels. Successfully managed a complex and sensitive formal grievance case on behalf of the Director and Deputy Director for eight months. Additional Information (Other information which you consider may be relevant to the post you are applying for) I lead on the UK Customs initiative to improve supply chain visibility and improve data quality. This involves a considerable shift in the current Customs business model and a significant change management challenge. I was part of the original WCO development and delivery of the Customs Reform and Modernisation Programme which included the diagnostic study. I carried out the original workshops in 1994/95 then delivered the resultant projects in the Caribbean. From 2000 to 2006 I used this experience to lead on, formulate and deliver UK Customs policy on capacity building. From 2006 to 2008 I worked in the private sector so was not able to deliver WCO projects but did carry out two missions to Lebanon and Liberia for the IMF. I have extensive knowledge, skills and experience in organisational development and capacity building built up over 25 years. Page 7 of 7

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