Welcome to Premier Bank

Transcription

1 Welcome to Premier Bank Local People. Local Decisions.

2 Ronceverte Office 124 Cedar Street PO Box 457 Ronceverte, WV (304) Welcome to the Premier Bank Family! Recently, we were pleased to announce that First National Bank is in the process of being acquired by Premier Bank. As a part of that process, Premier Bank will be converting First National Bank to a new data processing system. We ve prepared this simple guide to help explain any changes to your products and services, and to help you learn more about our capabilities and our commitment to your community. Inside this booklet, you ll find information to answer questions you may have about your accounts and the various ways Premier Bank can meet your banking needs. You ll also find account disclosures, including terms and conditions regarding your Premier Bank accounts. As a First National Bank customer, we look forward to being your banking partner for many years to come. We look forward to providing you with state-of-the-art offerings, from online banking, mobile banking, bill payment and estatements, to deposit and lending services that rank second to none. We want you to enjoy the many benefits of banking with Premier Bank. You ll also enjoy the convenience of having thirty-one offices in West Virginia, Virginia and the Washington, D.C. metro area, and the total commitment of our combined staff to providing the Premier Customer Service you deserve. We have expanded our footprint, but you ll find our employees to be the same reliable, local, and committed team, focused on you, our customer. At the back of this book you will find a listing of all of our locations. We invite you to visit any one of them as you travel throughout the area. Above all, our goal is to operate with the highest level of professionalism, integrity and community-oriented spirit. Our commitment is to provide you, our valued customer, with Premier Customer Service. Sincerely, J. Mark Bias, President Premier Bank, Inc.

3 Table of Contents Branch and Conversion Information 04 Premier Service Brought to you by Premier Bank 05 Helpful Information and Details 06 Certificate of Deposit Information 09 Loan Information 09 Checking Account Information 09 Premier Bank Checking Account Product Features and Benefits 10 Additional ATM/POS Debit Card Information 11 Savings Account Information 11 Premier Bank Savings Account Product Features and Benefits 12 Business Account Information 13 Premier Bank Business Account Product Features and Benefits 13 Safe Deposit Box Fees 15 Current Deposit Interest Rates 15 FDIC Insurance Coverage 15 Overdraft Protection 15 Privacy Policy 17 Deposit Account Terms and Conditions 19 Truth in Savings Disclosure 22 Electronic Funds Transfer Agreement and Disclosures 22 Funds Availability Notice 24 Substitute Check Policy and Check 21 Disclosure 24 Excessive or Luxury Expenditures Policy 25 (First National Bank Branches) Unlawful Internet Gambling Enforcement Act Regulation GG 25 Online Banking Terms and Conditions 25 3

4 Branch Information (Greenbrier Division) The information that follows provides fast answers to most of your immediate questions. If you don t find the answer to your question(s), please feel free to call or visit your nearest branch. Ronceverte Office and ATM Lewisburg Office and ATM 124 Cedar Street, PO Box 457, Ronceverte WV Jefferson St North, Lewisburg, WV Main Lobby Main Lobby Monday-Thursday (9:00 am 4:00 pm) Monday-Thursday (9:00 am 4:00 pm) Friday (9:00 am 5:00 pm) Friday (9:00 am 5:00 pm) Drive Thru Drive Thru Monday-Thursday (8:00 am 5:00 pm) Monday-Thursday (8:00 am 5:00 pm) Friday (8:00 am 6:00 pm) Friday (8:00 am 6:00 pm) Saturday (8:30 am 12:00 Noon) Downtown Lewisburg Office and ATM White Sulphur Springs Office and ATM 1085 East Washington Street, Lewisburg, WV Midland Trail East, White Sulphur Springs WV Main Lobby Main Lobby Monday-Thursday (9:00 am 4:00 pm) Monday-Thursday (9:00 am 4:00 pm) Friday (9:00 am 5:00 pm) Friday (9:00 am 5:00 pm) Saturday (8:30 am 12:00 Noon) Drive Thru Drive Thru Monday-Thursday (8:00 am 5:00 pm) Monday-Thursday (8:00 am 5:00 pm) Friday (8:00 am 6:00 pm) Friday (8:00 am 6:00) Covington Office and ATM Hot Springs Office and ATM 151 North Court Avenue, Covington, VA Main St, PO Box 7 Hot Springs, VA Main Lobby Main Lobby Monday-Thursday (9:00 am 4:00 pm) Monday-Friday (9:00 am 5:00 pm) Friday (9:00 am 5:00 pm) The office closes each day from 1:00pm-1:30pm for lunch Drive Thru Monday-Thursday (8:00 am 5:00 pm) Friday (8:00 am 6:00 pm) Premier Bank Divisions Saturday (9:00 am 12:00 Noon) First Central Division Traders Division Conversion Weekend The upcoming data processing conversion will begin on Friday, March 4, 2016 upon the close of business at 6:00 p.m. Normal banking hours will resume the following Monday. Boone Division Greenbrier Division Washington Division 4 Premier Bank W e l c o m e Consolidated Division

5 Get ready for greater mobility and convenience! Premier Service! Brought to you by your friends at Premier Bank Simply put, our first priority is you. Our name may be new to you, but we re still a community bank, and our commitment to this region remains as strong as ever. Our name change ushers in a new era of banking excellence for First National Bank customers. You ll continue to find a line of products and services on par with the country s biggest banks. You ll also find friendly, knowledgeable employees whose expertise and efficiency will make your banking experience the very best it can be. Here are a few other things that separate Premier Bank from other banks. As a community-based financial institution, loan decisions are made locally. Charitable giving has a local focus. Employees are empowered to make decisions themselves. Today, people are thinking long and hard about where they bank. If you like the idea of working with an experienced financial institution that cares about this community, we think you ll like Premier Bank and our commitment to Premier Service. PREMIER MEANS leading-edge technology. At Premier Bank, we provide our customers with the same level of technology that larger banks offer. We offer the convenience of mobile banking, online banking, paperless and downloadable estatements, plus one of the region s most extensive ATM networks. If you re looking for a bank that offers the right mix of personal service and state-of-the-art technology, Premier Bank should be your first choice. PREMIER MEANS knowledgeable and experienced. All of the technology in the world doesn t mean a thing if the people that provide it don t know how to use it to benefit you. At Premier Bank, we train our employees to understand the banking business inside and out. We also take care of our employees, so that turnover is low and their familiarity with our customers remains high. If you like the idea of having an experienced and knowledgeable staff working hard for you and your money, Premier Bank ranks second to none. PREMIER MEANS locally owned and operated. What does locally owned mean in the banking world? Locally owned means you know where to turn if you have a question about your money. Locally owned means that decisions about your finances are made by people you can talk to face-to-face. Locally owned means our staffers take the time to get to know you. If to you locally owned sounds like a way you d like to do business, Premier Bank is the right bank for your financial needs. PREMIER MEANS decision-making is local. One of the biggest differences between Premier Bank and other banks in the region is that we believe our employees should be allowed to think for themselves. Each of our branch employees is empowered to make decisions on loans and other day-to-day affairs. Not only that, each employee personally assumes the responsibility of making your banking experience a positive one. If you believe that no two customers are alike, you ll love Premier Bank s personal, individualized approach to service. PREMIER MEANS invested in this community. At Premier Bank, we believe in the value of taking an interest in the communities we serve and of helping our neighbors. Whether it s supporting an academic program at a local elementary school or pitching in at a community fund-raiser, when we re not working hard on behalf of our customers, we re working hard to improve the quality of life where we live and work. If you think that a bank should look out for the needs of its community, look no further than Premier Bank. 5

6 Helpful Information & Details Your Monthly Statement During the month of conversion, you may receive two checking account statements. One will reflect activity from the date of your last statement through the conversion weekend. The second statement will reflect activity from conversion weekend of the First National Bank system to your next normal statement date. You will also receive a statement of your savings account for activity from the date of your last savings statement through the conversion date. You will receive a second savings statement with activity from the conversion date through the end of the next quarter. Please use both statements to reconcile your account. The dates that you will receive your statements may change after the conversion. The following table will outline when you should expect to receive your monthly statements. StartFresh and StartFresh First Step Checking Accounts Statements will end as of the 10th of each month. Please allow a few days for processing and mailing. Secure Checking Accounts Statements will end as of the 10th of each month. Please allow a few days for processing and mailing. Personal Now and Senior Checking Accounts Statements will end as of the 12th of each month. Please allow a few days for processing and mailing. E-Checking Accounts Statements will end as of the 25th of each month. Please allow a few days for processing and mailing. Money Market Accounts, Business Checking Accounts, Business Now Accounts, Business Savings Accounts Statements will end on the last day of each month. Please allow a few days for processing and mailing. Personal Savings Accounts Statements will end on the last day of each quarter. Please allow a few days for processing and mailing. 6 Premier Bank W e l c o m e Your Account Numbers Your existing First National Bank checking, savings and loan account number(s) will not change. You will be able to continue using your current supply of checks and deposit slips. The next time you reorder checks please order Premier Bank checks. If you are not ordering them from us, we can supply you with the new information your check vendor will need. Debit or ATM Card Your current First National Bank debit card will need to be reissued. Your PIN will not remain the same and you will receive a new PIN in the mail after you receive your Premier Debit Card. During the weekend of Conversion your limits may be affected but will return to normal on the following Monday. You should recieve your new debit card by March 7. However, card may not be activated until March 7. New ATM Networks The new networks that you will be able to use are Visa, MasterCard, Plus, NYCE, Cirrus, Discover, AFFN, and SUM. Recurring Payments on your Debit Card If you have set up preauthorized payments from your First National Bank Debit Card, you will need to contact the merchant as these payments will not automatically convert. Daily Cut Off Time For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and Federal Reserve holidays. Transactions made after 4:00 p.m. and on Saturday or Sunday will be processed on the next business day.

7 Familiar faces and local decisions ATM Availability The conversion of First National Bank ATMs to the Premier Bank network will begin the week prior to Conversion Weekend. During this time, First National Bank customers may experience limited funds availability and other reduced functionality. These include: unavailability of deposit function, no payment transactions, no PIN changes at ATM, and limited funds transfer capability. These changes will continue through Conversion Weekend and normal functionality will resume the Monday following Conversion Weekend. PIN Information The PIN you currently use on your First National Bank debit card will not be the same PIN you will use on your Premier Bank debit card. Your new PIN will arrive in the mail after you receive your new Premier Debit Card. You must activate your new card using your new PIN at an ATM machine or with a POS transaction. ATM Locations You may use your debit card at any of Premier Bank s ATM locations without charge. For a list of these locations please refer to the back of this book. You may also use your Premier Card at any West Virginia, Virginia, Maryland and DC Rite Aid store without a surcharge. Personal Online and Mobile Banking Premier Bank offers a free, first-class online and mobile banking service. First National Bank Online Banking service will be available in inquiry mode only after 6:00 p.m. Thursday, March 3, This means you will be able to view your account and balances but will not be able to transfer funds. You will be able to access Premier Bank s Online Banking and Bill Pay service at beginning Monday, March 7, You will use your existing user name and password and will be prompted to change the password. For an extra layer of security you will sign in using Advance Login Authentication. (Advanced Login Authentication uses the phone channel to obtain a one-time passcode to confirm authentication) For mobile banking and mobile remote deposit, download Premier Bank mobile app PBIMobile. For an extra layer of security when using the mobile app, you will sign in using Out of Wallet. (The first time a device is used to access a mobile banking account, the Out-of- Wallet process challenges the user to provide response information that will prove the identity and validity of the user.) If you have never used online banking, go to the Online Banking Login box and click Enroll Now. You will first need to confirm your identity. Enter your Tax ID (SSN), Account Type, Account Number and the Amount of Last Deposit. Next you will create Sign-on Information by entering a user name, password and for security to protect your account you will enter a challenge question and answer. Next, read the terms and conditions and click Accept to continue enrollment and follow the instruction and prompts. If you have saved the Online Banking URL in your Favorites, you will want to update to the new If you have recurring account transfers in your current Internet Banking, you will need to recreate these in your new Premier Online Banking. (see page 25 for terms and conditions) Bill Pay Premier Bank offers free Online Bill Pay through our Online and Mobile Banking service. First National Bank Bill Pay service will not be available beginning Monday, February 29th thru Sunday, March 6, Bill Pay service will be available on Monday, March 7, During this period all scheduled payments will process. Your First National Bank bill pay information and the most recent six(6)-months of your history will convert to Premier Bank Online Banking. Your current active payees will convert to the new system and no action is necessary. ebills will not convert and will 7

8 Helpful Information & Details (Continued) need to be re-established on Premier s system after March 7th. Please note, it may take up to two weeks before you are able to successfully re-establish ebills and it will take one to two billing cycles before the ebill presents in Premier s bill payment product. Some of your current ebill vendors may not be available for ebills in Premier s bill pay system. To enroll in Premier Bank Online, log onto To enroll in Bill Pay, click the Bill Payment Tab. The system will prompt you on setting up your bills. You may set up Bill Pay for a company with an account number, a company without an account number, or a person. Online estatements Premier Bank now offers and encourages Online estatements. Please sign up for estatements by going to Online Banking, click on the administration tab, change statement delivery method and select account to sign up for edelivery. estatements have the same information as paper statements you receive in the mail today, only you access them through our secure Online Banking for your checking, savings and money market accounts. You can save, print and download your estatements to your accounting software. estatements are free and are available earlier than traditional paper statements. estatements will be available and stored for several months. You will receive an notification when your estatement is ready to view. Telephone Banking Welcome to Premier Telebank! The call in telephone number for Telephone Banking will change. You may reach Premier Telebank by calling , the Monday after Conversion Weekend. First National Bank s Telephone Banking will be available for inquiry only beginning at 6 pm on Thursday, March 3, Beginning on Monday, March 7, 2016, you may access your account information using the Premier Telebank system. You will use your social security number (Access Number) each time you call. The first time you call, you will receive a message that states: For information on an existing account press 1. Please key in your social security or Tax ID number and for security purpose key in your PIN number. If this is your first time accessing your account or had your PIN number reset, key in the last four digits of your social security number. For your security, the PIN must be different from your social security number. You will be prompted to setup a new PIN number. You will need this number for future access to your accounts. Please retain this number in a safe place. For future calls you will always be prompted to enter your social security number and then your four digit PIN. Your Access Number can be changed by contacting your local branch. Direct Deposit No action is needed on your part. Premier Bank will send an electronic notification of change to the originator of any electronic direct deposit originator. Your current direct deposits will continue. Automatic Debits No action is needed on your part. If you have established internal automatic debits from your bank accounts, these debits will continue to occur on their normal schedule. If you have established external automatic debits with other entities, Premier Bank will send an electronic notification of change. Your current automatic debits and credits will continue. Wire Transfers As a result of the conversion, wire transfer instructions will change. Please contact your nearest branch for information. You will need to contact any organization where you currently have wire transfers and provide them with the new instructions. Business Online Banking First National Bank Business Online Banking service will be available until 5 pm on Friday, March 4, You will be able to access Premier Bank s Online Banking service at beginning Monday, March 7, You will use your existing user name and password and will be prompted to change the password. For an extra layer of security you will sign in using Advance Login Authentication. (Advanced Login Authentication uses the phone channel to obtain a one-time passcode to confirm authentication) If you have saved the Online Banking URL in your Favorites, you will want to update to the new If you have recurring account transfers in your current Internet Banking, you will need to recreate these in your new Premier Online Banking. If you have never used business online banking, contact your local branch. see page 25 for terms and conditions. Quicken/QuickBooks Transaction Download You will need to download all transactions prior to the scheduled upgrade date of Noon Friday, March 4, Intuit, the author of Quicken/QuickBooks, provides information on how to connect to these programs. 8 Premier Bank W e l c o m e

9 Certificates of Deposit (CD) Maturity and Renewal Your current Certificate of Deposit rate and maturity will not change as a result of the conversion. Upon maturity, the certificate term will be renewed as outlined in the chart below. Prior to the certificate maturity you will receive a notice from Premier Bank with maturity information. The grace period for Certificates of Deposit is ten (10) days upon maturity. We have a host of term options for your choice upon renewal. When you receive your renewal notice and would like to elect a different term, just contact us. Certificates of Deposit and Individual Retirement Account (CD/IRA) Chart Current Term 1 5 months 6 11 months months months months months months 60 months or greater IRA 18 Mo. Variable New Renewal Term 90 days 182 days 12 months 18 months 24 months 36 months 48 months 60 months 18 months Fixed New Interest Penalty For Early Withdrawal 3 months interest 3 months interest 6 months interest 6 months interest 6 months interest 12 months interest 12 months interest 12 months interest 6 months interest Early Withdrawal Penalties - Your current penalties will remain in effect until maturity, at which time upon renewal the standard Premier Bank penalties will apply. Customers of age 59 1/2 and older are not subject to the banks IRA withdrawal penalties. *Interest will be compounded daily and will be credited to the account monthly, quarterly, semi-annually or at maturity in accordance with the interest payment option that you have selected. Loan Information The terms and conditions on your personal loan, home equity line of credit, other line of credit, or mortgage loan will remain the same unless you are otherwise notified by mail. Continue to make payments on your regularly scheduled due date. Checking Account Information Your New Premier Account(s) Your current First National Bank accounts will be converted to new Premier Bank accounts at the end of the business day on Friday of Conversion Weekend. See the table below to determine the name of your new account: PERSONAL CHECKING PRODUCT NAMES: First National Bank Interest Plus/FNB Now FNB Preferred Gold & Silver Distinction Plus Second Chance Classic Club Money Market Plus New Premier Bank Account Premier Now Checking Premier Now Checking Premier Senior Checking Premier StartFresh Checking Premier E-Checking Premier Money Market (See Deposit Account Terms and Conditions on page 22) 9

10 Premier Bank Checking Account Product Features and Benefits Premier StartFresh Checking $50 Minimum Opening Deposit Unlimited Check Writing $7.95 monthly service charge with direct deposit $9.95 monthly service charge without direct deposit Free Online Bill Payment Free Mobile Banking Debit Card Available Free estatement After 18 months customers in good standing may qualify for a more favorable checking account at Premier Bank Premier E-Checking $50 Minimum Opening Deposit Limited Check Writing- 10 checks paid within monthly statement cycle or pay an excess item fee of $.50 Free Online Bill Payment Free Mobile Banking Debit Card Available Free estatement or pay $3.00 for truncated paper statement Premier Secure Checking $50 Minimum Opening Deposit Unlimited Check Writing Unlimited Internet Banking and Telephone Banking Unlimited Online Bill Pay Account Alerts Debit Card Available estatements Mobile Banking Cellular Telephone Protection (available) IDProtect - Identity Theft Protection Service (available) Maintain average monthly balance of $1,500 or a $7.50 monthly service charge will apply. If average balance during statement cycle is less than $1,500, you can reduce or eliminate the service charge by: Performing 10 signature-based debit card transactions that post and clear during statement cycle = $2.50 credit. Have or enroll in estatements = $2.50 credit Have at least one ACH credit for $250 or more post to your account during the statement cycle: $2.50 credit. Doing all of the above or maintain average balance of $1,500 will completely eliminate the $7.50 monthly charge. Premier NOW Account Checking $1,000 Minimum Opening Deposit Unlimited Check Writing Maintain $1,000 Minimum Balance, combined Deposit Balances of $5,000 or pay $10.00 per Month* Pays Interest on Balances of $1,000 and Greater Free Mobile Banking Free Bill Pay Debit Card Available Free Monthly Paper or estatements with Images Premier Senior Checking (Age 55 and Older) $1,000 Minimum Opening Deposit Unlimited Check Writing Maintain $1,000 Minimum Balance, or combined Deposit Balances of $5,000 or pay $10.00 per Month* Pays Interest on Balance of $1,000 and Greater Free Mobile Banking Free Bill Pay Debit Card Available Free Printed Checks (One Box per Order) Free Paper or estatements with Images Senior Basic Checking This account is available to individuals 55 years and above $50 minimum opening deposit Unlimited check writing Free Online Bill Payment Free Mobile Banking Free Telephone Banking-Premier Telebank Debit Card Available Free Truncated Monthly Paper or estatement Premier Money Market $5,000 Minimum Opening Deposit Maintain $5,000 Minimum Balance or pay $10.00 per Month Pays Tiered Interest on Balances $5,000 and Greater Six (6) Debit Transactions per Statement Cycle or Pay $10.00 Per Excess Withdrawal Fee Debit Card Available Free Truncated Monthly Paper or estatements 10 Premier Bank W e l c o m e * Beginning with October statement cycle. For additional information about available accounts, please see your local branch.

11 Checks and Deposit Slips You may continue to use your First National Bank checks and deposit slips until your next reorder. Please order Premier Bank checks and deposit slips when it is time to re-order. If you use another vendor for check printing, you may contact us for the new information they will need. Return of Check Images With your new Premier Bank NOW checking accounts, you will receive images of only the front of your checks with your monthly statements. Premier E-Checking, Secure Checking and StartFresh Checking Accounts do not include images. Special Fees (Items appearing in Bold Print are changes from a previously charged fee) Account Closed within 90 days of Opening: $20.00 Account Confirmation/Credit Reference: $5.00 Account Reconcilement Fees: $25.00 per hour, 1 hour minimum Account Research Fee: $25.00 per hour, 1 hour minimum Debit Card Replacement: $10.00 ATM withdrawal at machines not owned by Premier Bank: $0.00 Cash Item Fee $20.00 Cashier s Check: $5.00 Cashier s Exchange Check: $10.00 Chargeback Item Return Fee: $10.00 Collection Fee/Outgoing and Incoming: $20.00 Collection Fee/Outgoing Foreign: $30.00 Copy of Statement Fee: $5.00 Counter Check Fee: $0.25 per Check Deposit Correction Fee: $3.00 Document/Check Copy Fee: $3.00 per item Dormant Account Fee: $5.00 Monthly Fax Service: $5.00 Garnishment/Levy Fee: $ Loan Coupon: $10.00 Night Depository Bag & key Fee: $25.00 Night Depository Envelope Processing Fee: $2.00 Notary Fee: $2.00 Per Seal/Non Customers Returned Item Fee: $30.00 per item Overdraft Fee: $30.00 Savings to Checking Overdraft Transfer Fee: $7.00 Plastic Bag/Pouch: $10.00 Photocopy Fee: $1.00 per page Safe Deposit Box Drilling: $ Safe Deposit Box Key Replacement Fee: $30.00 Special Statement Fee: $10.00 Stop Payment Fee: $30.00 Telephone Transfer Fee: $10.00 Two Signature Required Fee: $ (Agreement Required) Uncollected Funds Fee: $30.00 Wire Transfers Incoming Customer: $15.00 Wire Transfers Outgoing Within US: $25.00 Wire Transfers Outgoing International: Minimum $40.00 Zipper Deposit Bags: $5.00 Additional ATM / POS / DEBIT CARD Information Fees and Charges There is no charge for ATM withdrawals at machines owned by Premier Bank nor do we charge you for using any other institutions ATMs. Also, Premier Bank does not charge you for Point of Sale transactions. Savings Account Information Your New Premier Bank Savings Accounts Your current First National Bank Preferred Savings Account will be converted to a new Premier Bank Savings Account at the end of the business day on the Friday of Conversion Weekend. See the table below to determine the name of your new account: PERSONAL SAVINGS PRODUCT NAMES: First National Bank Statement Savings Account Vacation Club Christmas Club Preferred Savings (See Deposit Account Terms and Conditions on Page 19) New Premier Bank Account Savings Premier Vacation Club Premier Christmas Club Premier Personal Preferred Savings 11

12 Premier Bank Savings Account Product Features and Benefits Premier Savings $ Minimum Opening Deposit Minimum Deposit Waived for Minors Maintain $100 Minimum Balance or pay $5.00 per Month Pays Interest on all Balances $100 and Greater Interest Compounded Daily and Paid Monthly Paper or estatement Produced at least Quarterly Debit card available with a combined checking account Withdrawals exceeding 6 per month: $2.00 per transaction Premier Christmas Club $10.00 Minimum Opening Deposit Interest Compounded Daily and Paid Annually on all Balances of $10 and Greater Amount deposited plus interest earned will be mailed to you after October 4 A charge of $5.00 for any withdrawal made prior to maturity A charge of $5.00 if you close your account early Premier Vacation Club $10 Minimum Opening Deposit Interest Compounded Daily and Paid Annually on all Balances of $10 and Greater Amount deposited plus interest earned will be mailed to you after April 29 A charge of $5.00 for any withdrawal made prior to maturity A charge of $5.00 if you close your account early Premier Personal Preferred Savings This account is no longer being offered Existing Accounts are Subject to the following: Maintain $100 Minimum Balance or pay $5.00 per Month Pays Interest on all Balances $.01 and Greater Interest Compounded Daily and Paid Monthly Paper or estatement Produced at least Quarterly Debit card available with a combined checking account Withdrawals exceeding 6 per month: $2.00 per transaction 12 Premier Bank W e l c o m e

13 Business Account Information Your New Premier Bank Business Accounts Your current Business Accounts will be converted to a Premier Bank account at the end of the business day on the Friday of Conversion Week. See the table below to determine the name of your new account: BUSINESS CHECKING PRODUCT NAMES: First National Bank Classic Free Basic Business Business Analysis Accounts Public Fund Accounts Business Interest/Business Now Public Fund Interest Business Money Market IOLTA New Premier Bank Account Premier Small Business Premier Business Checking Premier Business Analysis Premier Public Fund Premier Business Interest Premier Public Fund Interest Premier Money Market Premier IOLTA BUSINESS SAVINGS PRODUCT NAMES: First National Bank Business Savings Public Fund Accounts Business Preferred Savings New Premier Bank Account Premier Business Savings Premier Public Fund Savings Business Preferred Savings Premier Bank Business Account Product Features and Benefits Premier Small Business Checking $100 Minimum Opening Deposit Maintain $500 Minimum Balance or pay $10.00 per Month 100 Free Debit Items/Checks per Month Greater than 100 items - $0.20 per item Unlimited Free Deposits Debit Card Available Free Monthly Paper or estatement with Images Premier Business Checking $100 Minimum Opening Deposit Maintain $1,000 Minimum Balance or pay $10.00 per Month 500 Free Items per month(deposits, credits, checks, debits and deposited items) Greater than 500 items - $0.20 per item Debit Card Available Free Monthly Paper or estatement with Images Premier Business Interest Checking $1,000 Minimum Opening Deposit Maintain $1,000 Minimum Balance or pay $10.00 per Month 30 Free Debits/Checks, 30 Free Credits/Deposits, 30 Free Deposited Items Greater than 30 items per category Fee of $0.30 per item Interest paid on balances $1,000 and Greater Debit Card Available Free Monthly Paper or estatement with Images Premier Business Analysis Checking $100 Minimum Opening Deposit Earnings Credit after 10% Reserve Variable Rate on Average Ledger Balance Monthly Maintenance Fee - $20.00 Credits/Deposit - $0.15 Deposited Items - $0.15 Debits/Checks paid - $0.25 ACH Credit - $0.15 ACH Debit - $0.25 Armored Car Billing: $ (Conditions on Page 14) 13

14 Premier Bank Business Account Product Features and Benefits Cont. Premier Business Analysis Checking (cont.) Balance Information Fax: $5.00 Cash Concentration: $50.00 Coin Roll Fee: $0.15 per roll Straps of Currency Fee: $0.50 per strap Courier Charge: $30.00 per run Lock Box Fee: $ monthly Lock Box Item Fee: $0.45 per item Return Mail: $5.00 Special Statement Fee: $10.00 Zero Balance Account Monthly Fee: $25.00 Night Depository Processing Fee: $2.00 per bag/envelope Debit Card Available Free Monthly Paper or estatement with Images Fees that Apply: Please refer to previous Additional Information and Fees Schedule Premier Public Funds Checking $500 Minimum Opening Deposit Maintain $1,000 Minimum Balance or Combined Deposit Balances of $10,000 or pay $10.00 per Month 500 Free Items per month (deposits, credits, checks, debits and deposited items). Greater than 500 items - $0.20 per item Free Monthly estatement or Image Statements IOLTA Checking $100 Minimum Opening Deposit Unlimited Check Writing Interest paid on balances $1,000 and Greater Free Monthly estatement or Image Statements Premier Business Savings $100 Minimum Opening Deposit Maintain $100 Minimum Balance or pay $5.00 per Month Pays Daily Interest on all Balances $100 and Greater Paper or estatement Produced at least Monthly Debit card available with combined checking account Withdrawals exceeding 6 per month: $2.00 per transaction Business Preferred Savings This account is no longer being offered Existing Accounts are Subject to the following: Maintain $100 Minimum Balance or pay $5.00 per Month Pays Interest on all Balances $.01 and Greater Interest Compounded Daily and Paid Monthly Paper or estatement Produced at least Quarterly Debit card available with a combined checking account Withdrawals exceeding 6 per month: $2.00 per transaction Public Funds Checking with Interest 1,000 Minimum Opening Deposit Maintain $1,000 Minimum Balance or Combined Deposit Balances of $10, or pay $10.00 per Month 30 Free Debits/Checks, 30 Free Credits/Deposits, 30 Free Deposited Items Greater than 30 items per category - $0.30 each Interest paid on balances $1,000 and Greater Free Monthly estatement or Image Statements 14

15 Safe Deposit Box Fees (an amount in bold indicates a change from our previous fee) Box Size Annual Fee (Includes Sales Tax) Box Size Annual Fee (Includes Sales Tax) 2x5x15 $ x5x15 $ x5x22 $ x10x15 $ x10x22 $ x10x24 $ x10x21 $ x10x22 $ x10x24 $ x10x21 $ x9 ½ x 2 ½ $ x10x22 $ x10x24 $ x12x22 $ x5x15 $31.80 Safe Deposit Drilling Fee - $ Safe Deposit Box Key Replacement - $30.00 Current Deposit Interest Rate The rate chart contains information about interest annual percentage yields as of March 5, 2016 on Premier Bank deposit accounts. Premier Now Account Pays Interest on Balances of $1,000 and Greater 0.07% APY Premier Senior Checking Pay Interest on Balances of $1,000 and Greater 0.07% APY Premier Money Market Account Pays Tiered Interest on Balances of $5,000 and Greater $5,000 - $19, % APY $20,000 - $49, % APY $50,000 - $99, % APY $100,000 Plus 0.25% APY Premier Savings Pays Interest on Balances of $100 and Greater 0.15% APY Premier Preferred Savings Pays Interest on Balances of $0 and Greater $ $4, % APY $5, $24, % APY $25,000 - $49, % APY $50,000 Plus 0.75% APY Premier Christmas Club Pays Interest on Balances of $10 and Greater 0.10% APY Premier Vacation Club Pays Interest on Balances of $10 and Greater 0.10% APY FDIC Insurance Coverage Each depositor is insured to at least $250,000 through the Federal Deposit Insurance Corporation, FDIC, which is backed by the full faith and credit of the United States Government. Our customer service representatives are available to explain how accounts can be additionally insured or you may visit the web site for additional information. Overdraft Protection It is Premier Bank s desire to continually offer our customers innovative banking services, Courtesy Coverage overdraft protection may be available to you for your personal checking account. Courtesy Coverage overdraft protection is a customer service intended to cover the inadvertent overdraft that happens from time to time. The privilege may be available to you for any check you may write; automatic payment you have arranged to be made; or by recurring debit card transaction. If you have access to this coverage you may Opt-Out at any time by simply notifying us in writing. 15

16 Overdraft Courtesy Coverage Premier Bank offers an Overdraft Courtesy Coverage to consumer accounts that qualify. This coverage is based on your type of checking account. The chart below reflects the amount of the courtesy coverages available for accounts. Premier Bank also offers other overdraft coverage plans that are available to consumer and business accounts. These include an automatic transfer between accounts to cover an overdraft a formal overdraft protection line of credit that will automatically cover an overdraft. We encourage you to contact your local branch for all the details of these different options to see which is better suited to your needs. Premier E-Checking $300 Premier Secure Checking $300 Premier NOW Checking $1,000 Premier Senior Checking $1, Overdraft Protection (Continued) What You Need to Know about Overdrafts and Overdraft Fees An overdraft occurs when you do not have enough money in your account to cover a transaction, but we pay it anyway. We can cover your overdrafts in two different ways: We have standard overdraft practices that come with your account. We also offer overdraft protection plans, such as a link to a savings account, which may be less expensive than our standard overdraft practices. To learn more, ask us about these plans. This notice explains our standard overdraft practices. Premier Bank also offers an overdraft line of credit, a cash reserve line, linked to your checking account. In the event of an overdraft, funds are advanced in $100 increments to cover the overdraft. Approval is based on credit history and income. What Are The Standard Courtesy Overdraft Practices That Come With My Account? We may authorize and pay overdrafts for the following types of transactions: Checks and other transactions made using your checking account number. Automatic bill payments We pay overdrafts at our discretion, which means we do not guarantee we will always authorize and pay any type of transaction. If we do not authorize and pay an overdraft, your transaction will be declined. Important Details About Premier Bank s Overdraft Coverage For Debit Card or ATM Transactions Unless you have given us approval in writing, we will not be authorized to pay overdrafts for everyday one time Premier Bank Debit Card ATM transactions. We have available overdraft coverage to cover an overdraft created by the use of a debit card or ATM transactions. This coverage is not automatically available to customers; you must Opt-In in writing and may Opt-Out at any time thereafter. We have provided you with the Opt-In information for one time debit card or ATM transaction overdraft coverage and provide a convenient way for you to notify us of your desire to take advantage of this service. Important Details About Premier Bank s Overdraft Coverage A paid item (OD) fee of $30 each time may be imposed for covering overdrafts that result in a negative end of day balance. Overdrafts may be created by (a) check, electronic funds transfer, or other withdrawal requests; (b) payments authorized by you; (c) the return of unpaid items deposited by you; (d) the imposition of bank service charges; or (e) the deposit of items which, according to the bank s Funds Availability Policy, are treated as not yet available or finally paid. Once an overdraft has occurred, you are obligated to bring your account to a positive balance promptly. Whether your overdraft will be paid is at Premier Bank s discretion, and we reserve the right not to pay. For example, we typically do not pay overdrafts if your account is not in good standing, or you are not making regular deposits, or you have had excessive overdrafts. Premier Bank s Courtesy Coverage is different from an arrangement to have non-sufficient funds moved from another linked deposit account or a prearranged overdraft protection line of credit. What Fees Will I Be Charged If Premier Bank Pays My Overdraft? Under our standard overdraft and debit card and ATM overdraft coverage practices: We will charge you a fee of up to $30 each time we pay an overdraft. There is a daily limit of six (6) overdraft fees that we will charge you for overdrawing your account What If I Want Premier Bank To Authorize And Pay Overdrafts On My ATM And Everyday Premier Bank Debit Card Transactions? If you also want us to authorize and pay overdrafts on ATM and everyday Premier Bank debit card transactions, call us at or notify us by mail at PO Box 457, Ronceverte, WV If you opt into overdraft coverage for ATM and debit card purchases, you have the right to revoke this coverage at any time, by signing an opt-out notice. (See inside back cover.)

17 Premier Bank Privacy Statement What does Premier Bank, Inc. do with your personal information? WHY? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. WHAT? The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and Account Information Income and Account Balances Payment History and Transaction history When you are no longer our customer, we continue to share your information as described in this notice. HOW? All financial companies need to share customers personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers personal information; the reasons Premier Bank, Inc. chooses to share; and whether you can limit this sharing. Reasons we can share your personal information Does Premier Bank share? Can you limit this sharing? For our everyday business purposes Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus For our marketing purposes to offer our products and services to you For joint marketing with other financial companies For our affiliates everyday business purposes information about your transactions and experiences For our affiliates everyday business purposes information about your creditworthiness For affiliates to market to you For non-affiliates to market to you Yes Yes No No No No No No No We don t share We don t share We don t share We don t share We don t share Premier Bank W e l c o m e 17

18 What we do How does Premier Bank, Inc. protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to non-public personal information about you to those employees who need to know. How does Premier Bank, Inc. collect my personal information? We collect your personal information, for example, when you: Open an account or deposit money Pay your bills or apply for a loan Use your credit or debit card We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. Why can t I limit all sharing? Federal law gives you the right to limit only: sharing for affiliates everyday business purposes information about your creditworthiness affiliates from using your information to market to you sharing for non-affiliates to market to you State laws and individual companies may give you additional rights to limit sharing. Definitions Affiliates Companies related by common ownership or control. They can be financial and non-financial companies. Premier Bank, Inc. does not share with its affiliates. Non-affiliates Companies not related by common ownership or control. They can be financial and non-financial companies. Premier Bank, Inc. does not share with non-affiliated third parties so they can market to you. Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Premier Bank, Inc. doesn t participate in joint marketing. Questions? Call or visit 18

19 TERMS AND CONDITIONS OF YOUR ACCOUNT AGREEMENT. This document, along with any other documents we give you pertaining to your account(s), is a contract that establishes rules which control your account(s) with us. Please read this carefully and retain it for future reference. If you sign the signature card or open or continue to use the account, you agree to these rules. You will receive a separate schedule of rates, qualifying balances, and fees if they are not included in this document. If you have any questions, please call us. This agreement is subject to applicable federal laws, the laws of the state of West Virginia and other applicable rules such as the operating letters of the Federal Reserve Banks and payment processing system rules (except to the extent that this agreement can and does vary such rules or laws). The body of state and federal law that governs our relationship with you, however, is too large and complex to be reproduced here. The purpose of this document is to: 1. summarize some laws that apply to common transactions; 2. establish rules to cover transactions or events which the law does not regulate; 3. establish rules for certain transactions or events which the law regulates but permits variation by agreement; and 4. give you disclosures of some of our policies to which you may be entitled or in which you may be interested. If any provision of this document is found to be unenforceable according to its terms, all remaining provisions will continue in full force and effect. We may permit some variations from our standard agreement, but we must agree to any variation in writing either on the signature card for your account or in some other document. As used in this document the words we, our, and us mean the financial institution and the words you and your mean the account holder(s) and anyone else with the authority to deposit, withdraw, or exercise control over the funds in the account. However, this agreement does not intend, and the terms you and your should not be interpreted, to expand an individual s responsibility for an organization s liability. If this account is owned by a corporation, partnership or other organization, individual liability is determined by the laws generally applicable to that type of organization. The headings in this document are for convenience or reference only and will not govern the interpretation of the provisions. Unless it would be inconsistent to do so, words and phrases used in this document should be construed so the singular includes the plural and the plural includes the singular. Liability. You agree, for yourself (and the person or entity you represent if you sign as a representative of another) to the terms of this account and the schedule of charges. You authorize us to deduct these charges, without notice to you, directly from the account balance as accrued. You will pay any additional reasonable charges for services you request which are not covered by this agreement. Each of you also agrees to be jointly and severally (individually) liable for any account shortage resulting from charges or overdrafts, whether caused by you or another with access to this account. This liability is due immediately, and can be deducted directly from the account balance whenever sufficient funds are available. You have no right to defer payment of this liability, and you are liable regardless of whether you signed the item or benefited from the charge or overdraft. You will be liable for our costs as well as for our reasonable attorneys fees, to the extent permitted by law, whether incurred as a result of collection or in any other dispute involving your account. This includes, but is not limited to, disputes between you and another joint owner; you and an authorized signer or similar party; or a third party claiming an interest in your account. This also includes any action that you or a third party takes regarding the account that causes us, in good faith, to seek the advice of an attorney, whether or not we become involved in the dispute. All costs and attorneys fees can be deducted from your account when they are incurred, without notice to you. Deposits. We will give only provisional credit until collection is final for any items, other than cash, we accept for deposit (including items drawn on us ). Before settlement of any item becomes final, we act only as your agent, regardless of the form of indorsement or lack of indorsement on the item and even though we provide you provisional credit for the item. We may reverse any provisional credit for items that are lost, stolen, or returned. Actual credit for deposits of, or payable in, foreign currency will be at the exchange rate in effect on final collection in U.S. dollars. We are not responsible for transactions by mail or outside depository until we actually record them. We will treat and record all transactions received after our daily cutoff time on a business day we are open, or received on a day we are not open for business, as if initiated on the next business day that we are open. At our option, we may take an item for collection rather than for deposit. If we accept a third-party check for deposit, we may require any third-party indorsers to verify or guarantee their indorsements, or indorse in our presence.. WITHDRAWALS. GENERALLY. Unless clearly indicated otherwise on the account records, any of you, acting alone, who signs to open the account or has authority to make withdrawals may withdraw or transfer all or any part of the account balance at any time. Each of you (until we receive written notice to the contrary) authorizes each other person who signs or has authority to make withdrawals to indorse any item payable to you or your order for deposit to this account or any other transaction with us. Postdated Checks. A postdated check is one which bears a date later than the date on which the check is written. We may properly pay and charge your account for a postdated check even though payment was made before the date of the check, unless we have received written notice of the postdating in time to have a reasonable opportunity to act. Because we process checks mechanically, your notice will not be effective and we will not be liable for failing to honor your notice unless it precisely identifies the number, date, amount and payee of the item. Checks and Withdrawal Rules. If you do not purchase your check blanks from us, you must be certain that we approve the check blanks you purchase. We may refuse any withdrawal or transfer request which you attempt on forms not approved by us or by any method we do not specifically permit. We may refuse any withdrawal or transfer request which is greater in number than the frequency permitted, or which is for an amount greater or less than any withdrawal limitations. We will use the date the transaction is completed by us (as opposed to the date you initiate it) to apply the frequency limitations. In addition, we may place limitations on the account until your identity is verified. Even if we honor a nonconforming request, we are not required to do so later. If you violate the stated transaction limitations (if any), in our discretion we may close your account or reclassify it as a transaction account. If we reclassify your account, your account will be subject to the fees and earnings rules of the new account classification. If we are presented with an item drawn against your account that would be a substitute check, as defined by law, but for an error or defect in the item introduced in the substitute check creation process, you agree that we may pay such item. See the funds availability policy disclosure for information about when you can withdraw funds you deposit. For those accounts to which our funds availability policy disclosure does not apply, you can ask us when you make a deposit when those funds will be available for withdrawal. We may determine the amount of available funds in your account for the purpose of deciding whether to return an item for insufficient funds at any time between the time we receive the item and when we return the item or send a notice in lieu of return. We need only make one determination, but if we choose to make a subsequent determination, the account balance at the subsequent time will determine whether there are insufficient available funds. Overdrafts. You understand that we may, at our discretion, honor withdrawal requests that overdraw your account. However, the fact that we may honor withdrawal requests that overdraw the account balance does not obligate us to do so later. So you can NOT rely on us to pay overdrafts on your account regardless of how frequently or under what circumstances we have paid overdrafts on your account in the past. We can change our practice of paying overdrafts on your account without notice to you. You can ask us if we have other account services that might be available to you where we commit to paying overdrafts under certain circumstances, such as an overdraft protection lineof-credit or a plan to sweep funds from another account you have with us. You agree that we may charge fees for overdrafts. For consumer accounts, we will not charge fees for overdrafts caused by ATM withdrawals or one-time debit card transactions if you have not opted-in to that service. We may use subsequent deposits, including direct deposits of social security or other government benefits, to cover such overdrafts and overdraft fees. Multiple Signatures, Electronic Check Conversion, and Similar Transactions. An electronic check conversion transaction is a transaction where a check or similar item is converted into an electronic fund transfer as defined in the Electronic Fund Transfers regulation. In these types of transactions the check or similar item is either removed from circulation (truncated) or given back to you. As a result, we have no opportunity to review the check to examine the signatures on the item. You agree that, as to these or any items as to which we have no opportunity to examine the signatures, you waive any requirement of multiple signatures. Notice of Withdrawal. We reserve the right to require not less than 7 days notice in writing before each withdrawal from an interest-bearing account other than a time deposit, or from any other savings account as defined by Regulation D. (The law requires us to reserve this right, but it is not our general policy to use it.) Withdrawals from a time account prior to maturity or prior to any notice period may be restricted and may be subject to penalty. See your notice of penalty for early withdrawal. Ownership of Account and Beneficiary Designation. These rules apply to this account depending on the form of ownership and beneficiary designation, if any, specified on the account records. We make no representations as to the appropriateness or effect of the ownership and beneficiary designations, except as they determine to whom we pay the account funds. Individual Account. This is an account in the name of one person. Joint Account - No Survivorship (As Tenants In Common). This is owned by two or more persons, but none of you intend (merely by opening this account) to create any right of survivorship in any other person. We encourage you to agree and tell us in writing of the percentage of the deposit contributed by each of you. This information will not, however, affect the number of signatures necessary for withdrawal. Joint Account - With Survivorship. If such an account ownership is selected, each joint tenant intends and agrees that the account balance upon his or her death shall be the property of the surviving joint tenant, and if more than one survives, they shall remain as joint tenants with right of survivorship between them. Revocable Trust or Pay-on-Death Account. If two or more of you create this type of account, you own the account jointly with survivorship. Beneficiaries cannot withdraw unless: (1) all persons creating the account die, and (2) the beneficiary is then living. If two or more beneficiaries are named and survive the death of all persons creating the account, beneficiaries will own this account in equal shares, without right of survivorship. The person(s) creating either of these account types may: (1) change beneficiaries, (2) change account types, and (3) withdraw all or part of the account funds at any time. Notice to Joint Account Holders. This provision does not apply to joint accounts if the signatures of all of the account owners are required to make a withdrawal. This joint account is payable in both your name or in the name of the other person(s) listed on the account (Example Mr. Smith or Mrs. Smith ). Please be advised and forewarned that: All the money in this joint account may be withdrawn by anyone named on this account; or may be pledged as security for a loan or debt by anyone named on the account. UNLESS, prior written notice is given to the bank not to permit it. Despite any notification to the bank The bank may pay the entire account balance to a creditor or other legal claimant pursuant to legal process. Business, Organization and Association Accounts. Earnings in the form of interest, dividends, or credits will be paid only on collected funds, unless otherwise provided by law or our policy. You represent that you have the authority to open and conduct business on this account on behalf of the entity. We may require the governing body of the entity opening the account to give us a separate authorization telling us who is authorized to act on its behalf. We will honor the authorization until we actually receive written notice of a change from the governing body of the entity. Stop Payments. Unless otherwise provided, the rules in this section cover stopping payment of items such as checks and drafts. Rules for stopping payment of other types of transfers of funds, such as consumer electronic fund transfers, may be established by law or our policy. If we have not disclosed these rules to you elsewhere, you may ask us about those rules. We may accept an order to stop payment on any item from any one of you. You must make any stoppayment order in the manner required by law and we must receive it in time to give us a reasonable opportunity to act on it before our stop-payment cutoff time. Because stop-payment orders are handled by computers, to be effective, your stop- payment order must precisely identify the number, date, and amount of the item, and the payee. 19

20 You may stop payment on any item drawn on your account whether you sign the item or not. Generally, if your stop-payment order is given to us in writing it is effective for six months. Your order will lapse after that time if you do not renew the order in writing before the end of the six-month period. If the original stop-payment order was verbal your stop-payment order will lapse after 14 calendar days if you do not confirm your order in writing within that time period. We are not obligated to notify you when a stop-payment order expires. A release of the stop-payment request may be made only by the person who initiated the stop-payment order. If you stop payment on an item and we incur any damages or expenses because of the stop payment, you agree to indemnify us for those damages or expenses, including attorneys fees. You assign to us all rights against the payee or any other holder of the item. You agree to cooperate with us in any legal actions that we may take against such persons. You should be aware that anyone holding the item may be entitled to enforce payment against you despite the stop-payment order. Our stop-payment cutoff time is one hour after the opening of the next banking day after the banking day on which we receive the item. Additional limitations on our obligation to stop payment are provided by law (e.g., we paid the item in cash or we certified the item). Telephone Transfers. A telephone transfer of funds from this account to another account with us, if otherwise arranged for or permitted, may be made by the same persons and under the same conditions generally applicable to withdrawals made in writing. Unless a different limitation is disclosed in writing, we restrict the number of transfers from a savings account to another account or to third parties, to a maximum of six per month (less the number of preauthorized transfers during the month). Other account transfer restrictions may be described elsewhere. Amendments and Termination. We may change any term of this agreement. Rules governing changes in interest rates are provided separately in the Truth-in- Savings disclosure or in another document. For other changes, we will give you reasonable notice in writing or by any other method permitted by law. We may also close this account at any time upon reasonable notice to you and tender of the account balance personally or by mail. Items presented for payment after the account is closed may be dishonored. When you close your account, you are responsible for leaving enough money in the account to cover any outstanding items to be paid from the account. Reasonable notice depends on the circumstances, and in some cases such as when we cannot verify your identity or we suspect fraud, it might be reasonable for us to give you notice after the change or account closure becomes effective. For instance, if we suspect fraudulent activity with respect to your account, we might immediately freeze or close your account and then give you notice. You agree to keep us informed of your current address at all times. Notice from us to any one of you is notice to all of you. If we have notified you of a change in any term of your account and you continue to have your account after the effective date of the change, you have agreed to the new term(s). Statements. Your Duty to Report Unauthorized Signatures, Alterations and Forgeries. You must examine your statement of account with reasonable promptness. If you discover (or reasonably should have discovered) any unauthorized signatures or alterations, you must promptly notify us of the relevant facts. As between you and us, if you fail to do either of these duties, you will have to either share the loss with us, or bear the loss entirely yourself (depending on whether we used ordinary care and, if not, whether we substantially contributed to the loss). The loss could be not only with respect to items on the statement but other items with unauthorized signatures or alterations by the same wrongdoer. You agree that the time you have to examine your statement and report to us will depend on the circumstances, but will not, in any circumstance, exceed a total of 30 days from when the statement is first sent or made available to you. You further agree that if you fail to report any unauthorized signatures, alterations or forgeries in your account within 60 days of when we first send or make the statement available, you cannot assert a claim against us on any items in that statement, and as between you and us the loss will be entirely yours. This 60-day limitation is without regard to whether we used ordinary care. The limitation in this paragraph is in addition to that contained in the first paragraph of this section. Your Duty to Report Other Errors. In addition to your duty to review your statements for unauthorized signatures, alterations and forgeries, you agree to examine your statement with reasonable promptness for any other error - such as an encoding error. You agree that the time you have to examine your statement and report to us will depend on the circumstances. However, such time period shall not exceed 60 days. Failure to examine your statement and report any such errors to us within 60 days of when we first send or make the statement available precludes you from asserting a claim against us for any such errors on items identified in that statement and as between you and us the loss will be entirely yours. Errors Relating to Electronic Fund Transfers or Substitute Checks (For consumer accounts only). For information on errors relating to electronic fund transfers (e.g., computer, debit card or ATM transactions) refer to your Electronic Fund Transfers disclosure and the sections on consumer liability and error resolution. For information on errors relating to a substitute check you received, refer to your disclosure entitled Substitute Checks and Your Rights. Direct Deposits. If we are required for any reason to reimburse the federal government for all or any portion of a benefit payment that was directly deposited into your account, you authorize us to deduct the amount of our liability to the U.S. Government from the account or from any other account you have with us, without prior notice and at any time, except as prohibited by law. We may also use any other legal remedy to recover the amount of our liability. Temporary Account Agreement. If this option is selected, this is a temporary account agreement. Each person who signs to open the account or has authority to make withdrawals (except as indicated to the contrary) may transact business on this account. However, we may at some time in the future restrict or prohibit further use of this account if you fail to comply with the requirements we have imposed within a reasonable time. Set-Off. We may (without prior notice and when permitted by law) set off the funds in this account against any due and payable debt you owe us now or in the future, by any of you having the right of withdrawal, to the extent of such persons or legal entity s right to withdraw. If the debt arises from a note, any due and payable debt includes the total amount of which we are entitled to demand payment under the terms of the note at the time we set off, including any balance the due date for which we properly accelerate under the note. This right of set-off does not apply to this account if prohibited by law. For example, the right of set-off does not apply to this account if: (a) it is an Individual Retirement Account or similar tax-deferred account, or (b) the debt is created by a consumer credit transaction under a credit card plan (but this does not affect our rights under any consensual security interest), or (c) the debtor s right of withdrawal only arises in a representative capacity. We will not be liable for the dishonor of any check when the dishonor occurs because we set off a debt against this account. You agree to hold us harmless from any claim arising as a result of our exercise of our right of set-off. Check Processing. We process items mechanically by relying solely on the information encoded in magnetic ink along the bottom of the items. This means that we do not individually examine all of your items to determine if the item is properly completed, signed and indorsed or to determine if it contains any information other than what is encoded in magnetic ink. You agree that we have not failed to exercise ordinary care solely because we use our automated system to process items and do not inspect all items processed in such a manner. Using an automated process helps us keep costs down for you and all account holders. Check Cashing. We may charge a fee for anyone that does not have an account with us who is cashing a check, draft or other instrument written on your account. We may also require reasonable identification to cash such a check, draft or other instrument. We can decide what identification is reasonable under the circumstances and such identification may be documentary or physical and may include collecting a thumbprint or fingerprint. Truncation, Substitute Checks, and Other Check Images. If you truncate an original check and create a substitute check, or other paper or electronic image of the original check, you warrant that no one will be asked to make payment on the original check, a substitute check or any other electronic or paper image, if the payment obligation relating to the original check has already been paid. You also warrant that any substitute check you create conforms to the legal requirements and generally accepted specifications for substitute checks. You agree to retain the original check in conformance with our internal policy for retaining original checks. You agree to indemnify us for any loss we may incur as a result of any truncated check transaction you initiate. We can refuse to accept substitute checks that have not previously been warranted by a bank or other financial institution in conformance with the Check 21 Act. Unless specifically stated in a separate agreement between you and us, we do not have to accept any other electronic or paper image of an original check. Remotely Created Checks. Like any standard check or draft, a remotely created check (sometimes called a telecheck, preauthorized draft or demand draft) is a check or draft that can be used to withdraw money from an account. Unlike a typical check or draft, however, a remotely created check is not issued by the paying bank and does not contain the signature of the account owner (or a signature purported to be the signature of the account owner). In place of a signature, the check usually has a statement that the owner authorized the check or has the owner s name typed or printed on the signature line. For example, if a person provides an account number in response to a telephone solicitation, the telephone solicitor can use the account number to issue a remotely created check to withdraw money from that account. You warrant and agree to the following for every remotely created check we receive from you for deposit or collection: (1) you have received express and verifiable authorization to create the check in the amount and to the payee that appears on the check; (2) you will maintain proof of the authorization for at least 2 years from the date of the authorization, and supply us the proof if we ask; and (3) if a check is returned you owe us the amount of the check, regardless of when the check is returned. We may take funds from your account to pay the amount you owe us, and if there are insufficient funds in your account, you still owe us the remaining balance. Unlawful Internet Gambling Notice. Restricted transactions as defined in Federal Reserve Regulation GG are prohibited from being processed through this account or relationship. Restricted transactions generally include, but are not limited to, those in which credit, electronic fund transfers, checks, or drafts are knowingly accepted by gambling businesses in connection with the participation by others in unlawful Internet gambling. ACH and Wire Transfers. This agreement is subject to Article 4A of the Uniform Commercial Code - Fund Transfers as adopted in the state in which you have your account with us. If you originate a fund transfer and you identify by name and number a beneficiary financial institution, an intermediary financial institution or a beneficiary, we and every receiving or beneficiary financial institution may rely on the identifying number to make payment. We may rely on the number even if it identifies a financial institution, person or account other than the one named. You agree to be bound by automated clearing house association rules. These rules provide, among other things, that payments made to you, or originated by you, are provisional until final settlement is made through a Federal Reserve Bank or payment is otherwise made as provided in Article 4A-403(a) of the Uniform Commercial Code. If we do not receive such payment, we are entitled to a refund from you in the amount credited to your account and the party originating such payment will not be considered to have paid the amount so credited. If we receive a payment order to credit an account you have with us by wire or ACH, we are not required to give you any notice of the payment order or credit. Facsimile Signatures. Unless you make advance arrangements with us, we have no obligation to honor facsimile signatures on your checks or other orders. If we do agree to honor items containing facsimile signatures, you authorize us, at any time, to charge you for all checks, drafts, or other orders, for the payment of money, that are drawn on us. You give us this authority regardless of by whom or by what means the facsimile signature(s) may have been affixed so long as they resemble the facsimile signature specimen filed with us, and contain the required number of signatures for this purpose. You must notify us at once if you suspect that your facsimile signature is being or has been misused. Authorized Signer (Individual Accounts only). A single individual is the owner. The authorized signer is merely designated to conduct transactions on the owner s behalf. The owner does not give up any rights to act on the account, and the authorized signer may not in any manner affect the rights of the owner or beneficiaries, if any, other than by withdrawing funds from the account. The owner is responsible for any transactions of the authorized signer. We undertake no obligation to monitor transactions to determine that they are on the owner s behalf. The owner may terminate the authorization at any time, and the authorization is automatically terminated by the death of the owner. However, we may continue to honor the transactions of the authorized signer until: (a) we have received written notice or have actual knowledge of the termination of authority, and (b) we have a reasonable opportunity to act on that notice or knowledge. We may refuse to accept the designation of an authorized signer. Restrictive Legends. The automated processing of the large volume of checks we receive prevents us from inspecting or looking for special instructions or restrictive legends on every check. Examples of restrictive legends placed on checks are must be presented within 90 days or not valid for more than $1, For this reason, we are not required to honor any restrictive legend placed on checks you write unless we have agreed in writing to the restriction. We are not responsible for any losses, claims, damages, or expenses that result from your placement of these or other special instructions on your checks. 20