Cisco WAN Access Performance Management System User Guide, 2.0

Transcription

1 Cisco WAN Access Performance Management System User Guide, 2.0 July, 2003 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA USA Tel: NETS (6387) Fax: Customer Order Number: Text Part Number:

2 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB s public domain version of the UNIX operating system. All rights reserved. Copyright 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iquick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iq Expertise, the iq logo, iq Net Readiness Scorecard, LightStream, MGX, MICA, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0304R) Copyright 2003 Cisco Systems, Inc. All rights reserved.

3 CONTENTS About This Guide vii Objective vii Who Should Use This Book vii How This Book Is Organized vii Related Documentation viii Obtaining Documentation ix Cisco.com ix Documentation CD-ROM ix Ordering Documentation ix Documentation Feedback x Obtaining Technical Assistance x Cisco.com x Technical Assistance Center x Cisco TAC Website xi Cisco TAC Escalation Center xi Obtaining Additional Publications and Information xii CHAPTER 1 System Overview 1-1 System Architecture 1-1 System Security 1-2 Bandwidth Utilization 1-3 Features 1-3 CHAPTER 2 Enabling Cisco CNS Support on the PAM 2-1 Installing Cisco WAPMS with CNS Capabilities 2-1 Configuring Cisco Support on the PAM 2-1 Enabling Cisco CNS Support 2-1 Disabling Cisco CNS Support 2-2 CHAPTER 3 Installing the Cisco CNS Event Gateway 3-1 Configuring the Cisco CNS Event Gateway on the Cisco CNS IE2100 Appliance 3-1 Verifying Cisco CNS Connectivity with the PAM 3-3 iii

4 Contents CHAPTER 4 Updating Cisco IOS Router Software 4-1 IOS Version Requirements 4-1 Checking IOS Software Image Memory Requirements 4-1 Locating and Downloading a New IOS Image 4-2 CHAPTER 5 Configuring Cisco IOS Routers for Cisco WAPMS Support 5-1 Using IOS Commands 5-1 Configuring Basic Router Settings 5-1 Configuring Basic Settings on the Cisco Router 5-2 Configuring the Physical Interface 5-3 Configuring the Cisco Router Physical Interface 5-3 Configuring the Link Interface 5-4 Configuring the Cisco Router Physical Interface 5-4 Configuring Circuits 5-5 Configuring Cisco Router Circuits 5-5 Verifying CNS Connectivity with the Router 5-6 CHAPTER 6 Adding Cisco IOS Routers to Cisco WAPMS 6-1 Adding Routers in Network Configuration 6-1 Adding Routers in Cisco WAPMS 6-2 Configuring ATM and Frame Relay Circuits 6-5 CHAPTER 7 Troubleshooting 7-1 CNS Event Gateway Setup 7-1 CNS Event Gateway and PAM Communication 7-1 CNS Event Gateway and Router Connectivity 7-2 Router Configuration 7-2 APPENDIX A Sample Cisco IOS Router Configuration A-1 Separate Controller and ATM Interface A-1 Separate Controller and Frame Relay Interface A-2 Integrated ATM Interface A-3 Integrated Frame Relay Interface A-4 ATM IMA Interface A-5 iv

5 Contents APPENDIX B Using the PAM and CNS Event Gateway on Different Subnets B-1 Configuring TIBCO/Rendezvous Routing Daemon on the PAM B-1 Configuring the PAM B-1 Configuring the Cisco CNS IE2100 B-3 Configuring the Cisco CNS IE2100 Appliance B-3 APPENDIX C Network Events C-1 Administrative Events C-1 Physical Layer State-change Events C-1 Link Layer State-change Events C-2 Circuit State-change Events C-3 I NDEX v

6 Contents vi

7 About This Guide Objective This guide explains how to configure and manage Cisco IOS-based routers to work with the Cisco WAN Access Performance Management System (Cisco WAPMS). Follow the sequence of chapters in this guide as they are presented to set up and install the Cisco CNS Event Gateway software, to complete the configuration of routers, and to add routers to your network in the Cisco WAPMS. Prior to reading this manual, you should read the Release Notes for Cisco WAN Access Performance Management System, 2.0 document. The Release Notes document provides information about known software and documentation problems and any last minute information about the Cisco WAPMS software not available when this guide was produced. Who Should Use This Book This guide is intended for Wide Area Network (WAN) administrators and management professionals who perform WAN configuration and/or WAN performance monitoring and analysis. The WAN management professional is expected to have background knowledge in one or more of the following WAN access technologies: Frame Relay, ATM, HDLC, IP/Internet, DSL, and VPN. You are also are assumed to have a working knowledge of Structured Query Language (SQL) and Microsoft SQL Server systems. You should also have a basic understanding of network design, operation, and terminology, as well as familiarity with your own network configurations. You also must have a basic familiarity with Web browsers. How This Book Is Organized This manual is organized as follows: Chapter 1, System Overview, provides an overview of the Cisco WAPMS. Cisco WAPMS combines the comprehensive wide area network (WAN) service-level management system of Cisco WAPMS with Cisco CNS capabilities, providing an integrated performance management solution for Cisco ATM products. vii

8 Related Documentation About This Guide Chapter 2, Enabling Cisco CNS Support on the PAM, describes how to install the Cisco WAN Access Performance Management System with the Cisco CNS Event Gateway enabled and to configure this support on the Cisco WAPMS PAM. Chapter 3, Installing the Cisco CNS Event Gateway, describes how to install the Cisco CNS Event Gateway for use with Cisco WAPMS and how to verify connectivity with the PAM. Chapter 4, Updating Cisco IOS Router Software, describes how to update Cisco IOS router software to a version supported by the Cisco WAPMS application. Chapter 5, Configuring Cisco IOS Routers for Cisco WAPMS Support, describes how to configure Cisco IOS-based routers for use with the Cisco WAPMS application. Chapter 6, Adding Cisco IOS Routers to Cisco WAPMS, describes how to add Cisco IOS-based routers to Cisco WAPMS using the Network Configuration application in Platform Applicable Clients (PAC). Chapter 7, Troubleshooting, describes how to troubleshoot Cisco IOS router and Cisco CNS Event Gateway setup and configuration. Appendix A, Sample Cisco IOS Router Configuration, provides a sample Cisco IOS router configuration supported for use with the Cisco WAPMS. Appendix B, Using the PAM and CNS Event Gateway on Different Subnets, provides the steps required to configure both the PAM and the Cisco CNS IE2100 when they reside on different subnets. Appendix C, Network Events, lists the network events that can be reported by the Cisco router and displayed in the PAC Event Processor window. An Index is also provided. Note You can access a comprehensive list of internetworking acronyms and terms at: Related Documentation The following documents are companion documents to this User Guide and comprise the Cisco WAN Access Performance Management System System Administration Guide, 2.0Cisco WAPMS documentation set: Documentation Guide for Cisco WAN Access Performance Management System, 2.0 Release Notes for Cisco WAN Access Performance Management System, 2.0 Cisco WAN Access Performance Management System Installation Guide, 2.0 Cisco WAN Access Performance Management System Client User Guide, 2.0 Note All of the Cisco WAPMS documents can be found online on the Cisco Documentation CD, as well as, at the Cisco Connection Online (CCO) URL: See the Obtaining Documentation section for detailed information about the Cisco Documentation CD and the Cisco Connection Online website. viii

9 About This Guide Obtaining Documentation Obtaining Documentation Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation on the World Wide Web at this URL: You can access the Cisco website at this URL: International Cisco websites can be accessed from this URL: Documentation CD-ROM Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription. Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool: All users can order monthly or quarterly subscriptions through the online Subscription Store: Ordering Documentation You can find instructions for ordering documentation at this URL: You can order Cisco documentation in these ways: Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace: Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, U.S.A.) at or, elsewhere in North America, by calling NETS (6387). ix

10 Obtaining Technical Assistance About This Guide Documentation Feedback You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page. You can your comments to You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA We appreciate your comments. Obtaining Technical Assistance Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities. Cisco.com Cisco.com offers a suite of interactive, networked services that let you access Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world. Cisco.com provides a broad range of features and services to help you with these tasks: Streamline business processes and improve productivity Resolve technical issues with online support Download and test software packages Order Cisco learning materials and merchandise Register for online skill assessment, training, and certification programs To obtain customized information and service, you can self-register on Cisco.com at this URL: Technical Assistance Center The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The type of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable. x

11 About This Guide Obtaining Technical Assistance Cisco TAC Website Cisco TAC Escalation Center We categorize Cisco TAC inquiries according to urgency: Priority level 4 (P4) You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration. There is little or no impact to your business operations. Priority level 3 (P3) Operational performance of the network is impaired, but most business operations remain functional. You and Cisco are willing to commit resources during normal business hours to restore service to satisfactory levels. Priority level 2 (P2) Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively impacted by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation. Priority level 1 (P1) An existing network is down, or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation. The Cisco TAC website provides online documents and tools to help troubleshoot and resolve technical issues with Cisco products and technologies. To access the Cisco TAC website, go to this URL: All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register: If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC website, you can open a case online at this URL: If you have Internet access, we recommend that you open P3 and P4 cases online so that you can fully describe the situation and attach any necessary files. The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case. To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL: Before calling, please check with your network operations center to determine the Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number. xi

12 Obtaining Additional Publications and Information About This Guide Obtaining Additional Publications and Information Information about Cisco products, technologies, and network solutions is available from various online and printed sources. The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL: Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL: Packet magazine is the Cisco quarterly publication that provides the latest networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL: iq Magazine is the Cisco bimonthly publication that delivers the latest information about Internet business strategies for executives. You can access iq Magazine at this URL: Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: Training Cisco offers world-class networking training. Current offerings in network training are listed at this URL: xii

13 CHAPTER 1 System Overview The Cisco WAN Access Performance Management System (Cisco WAPMS) and Cisco CNS solution combines the comprehensive wide area network (WAN) service-level management system of Cisco WAPMS with Cisco CNS capabilities, providing an integrated performance management solution for Cisco ATM products. The Cisco WAPMS/CNS solution addresses the needs of service providers who have an existing installed base of Cisco ATM routers or who plan to install Cisco ATM routers, and enterprise customers managing their own Frame Relay and ATM networks internally. Existing customers using Cisco WAPMS can easily add new devices and/or access technologies for WAN performance management. Utilizing Cisco's programmable network capabilities, Cisco WAPMS automates the collection, interpretation, and presentation of performance management data. Cisco WAPMS provides real-time and historical troubleshooting Toolsets that can eliminate the need for remote dispatches, and provides performance monitoring, SLA validation and performance reporting for IP, Frame Relay, ATM, and private line connections, or combinations of these technologies. This chapter includes the following topics: System Architecture Cisco WAPMS and Cisco CNS system architecture components System Security system security considerations Bandwidth Utilization section on page 1-3 approximates the WAN bandwidth consumed by Cisco WAPMS's management of a given router port Features section on page 1-3 key features of the Cisco WAPMS and CNS system. For more information about Cisco WAPMS, see Chapter 1, Overview, in the Cisco WAN Access Performance Management System Client User Guide, 2.0. System Architecture The Cisco WAPMS/CNS system includes the following components: Cisco devices customer or provider edge routers (CEs and PEs) with Cisco IOS software installed. These routers are configured to support data upload to Cisco WAPMS. Cisco CNS Event Gateway software software providing centralized device configuration management. It can be installed on the Cisco CNS Intelligence Engine (IE) 2100 Series hardware Cisco WAPMS Analysis Service Elements (ASEs) network devices that collect network performance data 1-1

14 System Security Chapter 1 System Overview Cisco WAPMS Performance Archive Manager (PAM) database server that stores and interprets the data. Cisco WAPMS Clients desktop applications that present the data for analysis. Clients can be Platform Applicable Clients (PACs) or Web Clients. In the Cisco WAPMS/CNS solution, Cisco routers with Cisco IOS software installed are configured to support data upload to Cisco WAPMS through the Cisco CNS Event Gateway, which communicates with the Cisco WAPMS PAM using TIBCO Rendezvous messaging (see Figure 1-1). The Cisco CNS Event Gateway software is operated from the Cisco CNS IE2100 appliance. Figure 1-1 also shows the location of Cisco WAPMS and Cisco components relative to the WAN, the subscriber s WAN equipment, customer premises equipment (CPE), and site local area networks. Figure 1-1 Cisco WAPMS and Cisco CNS System Components Cisco WAPMS PAC Cisco WAPMS PAM Port 7501 Local Router Data, Voice, Video Cisco IOS Port IOS-based CPE w/ ASE capabilities Cisco CNS Gateway Service Provider Network Visual ASE Cisco IOS IOS-based CPE w/ ASE capabilities Data, Voice, Video Subscriber Domain Subscriber Domain End-to-end Operational Troubleshooting/SLA Management Service Provider's Domain System Security When configuring the Cisco WAPMS system in a firewall environment, you must set up communication paths between Cisco IOS routers and the Cisco CNS Event Gateway, and the Cisco CNS Event Gateway and the Cisco WAPMS PAM. (See Figure 1-1.) Each router must be allowed to connect to its Cisco CNS Event Gateway on TCP port Because the use of a firewall puts the Cisco CNS Event Gateway and the PAM on different subnets, you must configure the TIBCO Rendezvous Routing Daemon on both systems as described in the Configuring TIBCO/Rendezvous Routing Daemon on the PAM section on page B-1. Once that is accomplished, set up the PAM to connect to the Cisco CNS Event Gateway on TCP port Note Because the use of routing daemons compromises performance, do not use a firewall unless it is absolutely necessary. 1-2

15 Chapter 1 System Overview Bandwidth Utilization Bandwidth Utilization Although bandwidth utilization values vary depending upon the link type, the following data approximates the WAN bandwidth consumed by Cisco WAPMS's management of a given router port. Values are in bytes. nightly data collection: 20k per port and 15k per virtual connection real-time access channel summary window: 4k every six seconds. Features Key features of the integrated Cisco WAPMS/Cisco CNS system include: end-to-end management of networks support for management of Frame Relay and ATM lines at a variety of interfaces and speeds support for existing Cisco WAPMS Toolsets: Performance Monitoring, Troubleshooting, and Planning and Reporting (including the Cisco WAPMS Burst Advisor) essential SLA parameters available include: round trip delay, frame delivery ratio, and availability. The system does not implement the following Cisco WAPMS features: threshold events PVC protocol distribution and top talkers traffic capture IP conversation pairs. 1-3

16 Features Chapter 1 System Overview 1-4

17 CHAPTER 2 Enabling Cisco CNS Support on the PAM This chapter explains how to install Cisco WAPMS with the CNS Event Gateway enabled and to configure this support on the Cisco WAPMS PAM. Installing Cisco WAPMS with CNS Capabilities When installing or upgrading Cisco WAPMS, you have the option of enabling support for the management of Cisco devices. You can activate Cisco CNS support after installation through the PAM Manager. After you activate Cisco CNS support, the Cisco WAPMS PAM manages Cisco devices. For detailed information about installing Cisco WAPMS, see the Cisco WAN Access Performance Management System Installation Guide, 2.0. For information about using the PAM Manager, see Chapter 4, Managing ASEs Using PAM Manager, in the Cisco WAN Access Performance Management System System Administration Guide, 2.0. Configuring Cisco Support on the PAM Before a PAM can communicate with Cisco CNS gateway devices, you must enable Cisco CNS support on that PAM. You must also license the devices in PAM Administration. For more information, see Configuring Licensing section on page 3-19 in the Cisco WAN Access Performance Management System System Administration Guide, 2.0. Enabling Cisco CNS Support Step 1 Step 2 In the PAM Manager Tools menu, if no check mark appears next to Cisco CNS Support, click that item to add the check mark. Restart the PAM so your change takes effect. 2-1

18 Configuring Cisco Support on the PAM Chapter 2 Enabling Cisco CNS Support on the PAM Disabling Cisco CNS Support Step 1 Step 2 In the PAM Manager Tools menu, if a check mark appears next to Cisco CNS Support, click that item to remove the check mark. Restart the PAM so your change takes effect. 2-2

19 CHAPTER 3 Installing the Cisco CNS Event Gateway This chapter explains how to install the Cisco CNS Event Gateway for use with Cisco WAPMS and how to verify connectivity with the PAM. Configuring the Cisco CNS Event Gateway on the Cisco CNS IE2100 Appliance For the Cisco CNS Event Gateway to communicate with Cisco WAPMS, you must specify the IP address and password setting on the Cisco CNS IE2100 appliance. When the Cisco CNS IE2100 is incorrectly configured, Cisco WAPMS cannot properly interface with Cisco devices. When you configure the Cisco CNS IE2100, make sure you do the following: 1. Log in as root, then run the setup program. 2. Leave all settings except for IP address values and passwords to the suggested defaults. 3. Set the IP address, subnet, and default gateway to appropriate values. 4. It is recommended for greater speed and bandwidth efficiency that you set up the PAM and Cisco CNS IE2100 on the same subnet. When you cannot set up the PAM and Cisco CNS IE2100 on the same subnet, see Appendix B, Using the PAM and CNS Event Gateway on Different Subnets. 5. Make sure the NSM Directives: value is set to default://. 6. Create an administrative name and password so root access to the Cisco CNS Gateway host machine is not required. The default root password is blender. 7. The # of Event Gateways N for serving 500 x N devices entry defaults to 1, which is sufficient for managing 500 routers. Increasing this number creates additional processes on the Cisco CNS IE2100, each of which can manage another 500 routers up to the Cisco CNS IE2100 maximum of 5,000 routers. The following is an example session: [root@cns-cisco root]# setup Entering Network Appliance Setup Type ctrl-c to exit For detail information about the parameters in this setup, refer to Cisco Intelligence Engine 2100 Series Configuration Engine Administrator's Guide. Interactive or non-interactive setup? 0=interactive, 1=non-interactive. [0] Note: Modular router support is available only in internal directory mode. Choose operational mode of system. 0=internal directory mode, 1=external directory mode. [0] 3-1

20 Configuring the Cisco CNS Event Gateway on the Cisco CNS IE2100 Appliance Chapter 3 Installing the Cisco CNS Event Gateway User-level shell account for IE2100 has read-only monitoring and troubleshooting. However, no configuration changes are possible with this account. Enter username for user-level shell account: [] admin Enter password for user-level shell account: cisco You must configure eth0 or eth1. Press <Enter> to skip! Enter eth0 IP address: [] Enter eth0 network mask: [] Enter eth0 default gateway IP address: [] Enter eth1 IP address: [] Enter eth1 network mask: [] Enter primary DNS server IP address: [] Enter secondary DNS server IP address (optional): Configuration Engine user ID is used to log in to the web-based GUI and manage network device objects and templates. This account does NOT have shell access. Enter Configuration Engine login name: [] admin Enter Configuration Engine login password: [] cisco Re-enter Configuration Engine login password: [] cisco Enter internal LDAP server password: [] Re-enter internal LDAP server password: [] Encryption settings: Enable cryptographic (crypto) operation between Event Gateway(s)/Config server and device(s) (y/n)? [n] Authentication settings: IOS Devices are normally authenticated before being allowed to connect to the Event Gateway/Config Server. Disabling authentication will increase security risk. Enable authentication (y/n)? [n] Event services settings: Enter NSM directive (none, default, http): [default] Enable Event Gateway debug log (y/n)? [n] Enter log file rotation timer (minutes, 0 = no rotation): [15] Enter max log file size (Kbytes): [3072] Enter the max versions of log file (0-99): [1] Each Event Gateway process serves 500 devices. Maximum number of Event Gateways allowed is 11. Enter number of Event Gateways that will be started with plaintext operation: [1] Enter CNS Event Bus Network Parameter: [] <linux hostname> Enter CNS Event Bus Service Parameter: [7500] Current settings of IMGW: Gateway ID: hostname Run as daemon (y/n)? y Timeout in seconds for a CLI command to complete: 180 Timeout in seconds to get the next prompt in Telnet session: 60 Concurrent Telnet session limit: 20 Remove temporary logs of Telnet sessions into devices (y/n)? y Location of temporary logs of Telnet sessions into devices: /tmp Hoptest success retry interval (sec): 7200 Hoptest failure retry interval (sec): 3600 Logging level (verbose, error, silent): error Log file Prefix: IMGW-LOG Log file size (bytes): Log file rotation timer (minutes): 60 Logging mode (append, overwrite): append Re-configure IMGW (y/n)? [n] Please review the following parameters: username for user-level shell account: admin password for user-level shell account: 3-2

21 Chapter 3 Installing the Cisco CNS Event Gateway Verifying Cisco CNS Connectivity with the PAM eth0 IP address: eth0 network mask: eth0 default gateway IP address: eth1 IP address: eth1 network mask: primary DNS server IP address: secondary DNS server IP address (optional): Configuration Engine login name: admin Configuration Engine login password: ****** internal LDAP server password: ****** Enable cryptographic (crypto) operation between Event Gateway(s)/Config server and device(s) (y/n)? n Enable authentication (y/n)? n NSM directive (none, default, http): default Enable Event Gateway debug log (y/n)? n log file rotation timer (minutes, 0 = no rotation): 15 max log file size (Kbytes): 3072 the max versions of log file (0-99): 1 number of Event Gateways that will be started with plaintext operation: 1 CNS Event Bus Network Parameter: hostname CNS Event Bus Service Parameter: 7500 Re-configure IMGW (y/n)? n Warning: setup cannot be aborted while committing changes. Commit changes (y/n): y For more information, see the following URL: Verifying Cisco CNS Connectivity with the PAM Once you have configured the Cisco CNS Event Gateway, verify the PAM and Cisco CNS Event Gateway are communicating. When the PAM and Cisco CNS Event Gateway reside on the same subnet, point a browser to the following URL: IP>:7580/hosts?7500 When the PAM and Cisco CNS Event Gateway reside on different subnets (see Appendix B, Using the PAM and CNS Event Gateway on Different Subnets. ), point a browser to the following URL: IP>:7580/routers In either case, the IP address of the PAM should be shown. For more information about verifying connectivity between the Cisco IE2100 and the PAM, see Chapter 7, Troubleshooting. 3-3

22 Verifying Cisco CNS Connectivity with the PAM Chapter 3 Installing the Cisco CNS Event Gateway 3-4

23 CHAPTER 4 Updating Cisco IOS Router Software This chapter explains how to update Cisco IOS router software to a version supported by the Cisco WAPMS. It explains how to check memory requirements for the new software version, find the software version on the Cisco web site, perform the software upgrade, and verify the routers are functioning properly after the upgrade. IOS Version Requirements Cisco routers must have IOS software image 12.3(1) or later installed, to implement ATM and Frame Relay interface support with Cisco WAPMS. Checking IOS Software Image Memory Requirements Before installing a new Cisco IOS software image on your router, check if your router meets the memory requirements for that image. You must check how much Dynamic RAM (DRAM) and Flash are installed in the router and what software image version is installed. To do this, issue the show version command on your router and look for the following lines: Router# show version... System image file is flash:c827v-y6-mz xb CISCO C827-4V (MPC855T) processor (revision 0x502) with 15360K/1024K bytes of memory K bytes of processor board System flash (Read/Write) Add the DRAM and Flash memory together to find the total memory installed. In this example, it is 16MB. For more information, see the Cisco web site: 4-1

24 Locating and Downloading a New IOS Image Chapter 4 Updating Cisco IOS Router Software Locating and Downloading a New IOS Image Follow the steps shown below to choose and download a new IOS software image for your Cisco router from the Cisco web site. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Determine the IOS Feature Set that is currently running on your router. Locate a selection of new IOS software images that support the Service Assurance Agent (SAA) for ATM or Frame Relay interfaces. Select a new image for your router. In some cases you may be required to choose a different IOS Feature Set in order to obtain the features compatible with Cisco WAPMS. Verify your router meets the minimum RAM and Flash memory requirements for this new image. Download the selected image. Upgrade the image in your router. Verify that the router operates as it did before the upgrade. Note You must have a Cisco Connection Online (CCO) account to access the relevant tools on the Cisco web site. 4-2

25 CHAPTER 5 Configuring Cisco IOS Routers for Cisco WAPMS Support This chapter explains how to configure Cisco IOS-based routers for use with Cisco WAPMS. It includes information about using IOS commands, steps for configuring physical and link interfaces and circuits, and steps to verify router and Cisco CNS Event Gateway connectivity. The following topics are discussed: Using IOS Commands Configuring Basic Router Settings Configuring the Physical Interface section on page 5-3 Configuring the Link Interface section on page 5-4 Configuring Circuits section on page 5-5 Verifying CNS Connectivity with the Router section on page 5-6. Using IOS Commands Use the IOS command-line interface to configure Cisco routers for communication with Cisco WAPMS through the Cisco CNS Event Gateway. You can Telnet or connect to devices through the serial console port. For information about using the Cisco IOS command-line interface, see the Cisco CNS 1.5 Administrator Guide or the Cisco IOS Interface Command Reference release 12.2 or later. Configuring Basic Router Settings To configure the basic settings for the Cisco router to communicate with Cisco WAPMS, you must: specify the IP address of the Cisco CNS IE2100 specify the name of the interface used to identify the router enable the measurement of ATM or Frame Relay service level monitoring statistics enable the generation of SNMP traps through Cisco CNS and Cold Start traps ensure the SNMP host is configured. 5-1

26 Configuring Basic Router Settings Chapter 5 Configuring Cisco IOS Routers for Cisco WAPMS Support Configuring Basic Settings on the Cisco Router Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 At the Cisco IOS command-line interface, enter executive mode, which allows you to edit the router s configuration: Router# enable Router# Press Enter: A password may be required. To change the router s actual configuration, you must enter configuration submode: Router# config terminal Router(config)# Enter the IP address of the Cisco CNS Event Gateway to connect to for Cisco CNS management: Router(config)# cns event <ip address of CNS gateway> [port number] keepalive For example: cns event keepalive It is recommended you leave the port number at the default setting of An optional, backup Cisco CNS Event Gateway may also be configured: cns event backup Enter the name of the interface whose IP address will be used to identify the device to Cisco WAPMS: Router(config)# cns id <interface> ipaddress event When IP connectivity between the router and the Cisco CNS Event Gateway is through a WAN interface, enter that interface name (such as, ATM 0). Similarly, when IP connectivity is through a LAN interface, enter that interface name (such as, Ethernet 0). For example: Router(config)# cns id atm 0 ipaddress event Enable the measurement of service level monitoring statistics for ATM: Router(config)# atm slm statistics For Frame Relay: Router(config)# rtr slm frame-relay statistics Enable the generation of SNMP traps through Cisco CNS: Router(config)# cns notifications encapsulation snmp Enable the generation of the SNMP Cold Start traps: Router(config)# snmp-server enable traps snmp coldstart Ensure index numbers remain constant when interfaces are added or removed: Router(config)# snmp-server ifindex persist 5-2

27 Chapter 5 Configuring Cisco IOS Routers for Cisco WAPMS Support Configuring the Physical Interface Step 10 Step 11 Check to see if an SNMP server host is configured: Router# show running-config include snmp-server host When a host is configured, skip this step. When a host is not yet configured, use the loopback address as a dummy destination: Router(config)# snmp-server host public Continue on to the next section, Configuring the Physical Interface. Configuring the Physical Interface Once you have completed the basic router configuration, you are ready to configure the physical and then link interface settings. When modifying or adding new interfaces or circuits, you must add response time report (RTR) operations for them. Repeat this sequence of steps for each new network interface. Note For each network-side physical interface and network-side link interface you configure on the router, you must use a RTR operation. For each interface, you will also configure the history collection to use minute samples, and then enable the RTR operation. Note To ensure Cisco WAPMS obtains the correct line speed from the router, the IOS interface-level bandwidth command must be used to set the line speed properly. Interfaces that exhibit this behavior include: * NM-4T four port serial network module (for example, V.35 and RS-232) * 1602-R built-in 56/64K DDS interface. For a listing of type command line options for your router, see Table 5-1. For examples of specific router configurations, see Appendix A, Sample Cisco IOS Router Configuration. Configuring the Cisco Router Physical Interface Step 1 Step 2 Define a new RTR operation: rtr <id> where <id> is any positive integer and is used to uniquely identify the operation. For example: rtr 1. Enable SLM on the physical interface (for example, T1 0 to collect DS1 history on that interface controller). Use the following example as a reference. At the type details command line, see Table 5-1 for options for your router. Router(config)# rtr 1 Router(config-rtr)# type details... Router(config-rtr-slm)# enhanced-history interval 900 buckets 100 Router(config-rtr-slm)# exit Router(config)# rtr schedule number start-time now life forever 5-3

28 Configuring the Link Interface Chapter 5 Configuring Cisco IOS Routers for Cisco WAPMS Support Table 5-1 Router Physical Interface Configuration Details Option Separate Controller Integrated Interface IMA Interface Separate Controller Integrated Interface Details type slm controller <controller-id> type slm interface <serial-interface-id> or type slm interface <atm-interface-id> type slm interface <atm-interface-id-0> type slm interface <atm-interface-id-1> : : : : type slm interface <atm-interface-id-n> type slm interface <ima-interface-id> type slm controller <controller-id> type slm interface <serial-interface-id> or type slm interface <atm-interface-id> Step 3 When you have completed configuring the router s physical interface, go to the next section Configuring the Link Interface. Configuring the Link Interface After completing physical interface settings, you are ready to configure link interface settings. When modifying or adding new interfaces or circuits, you must add RTR operations for these. Repeat these steps for each new network interface. For a listing of type command line options for your router, see Table 5-2. For examples of specific router configurations, see Appendix A, Sample Cisco IOS Router Configuration. Configuring the Cisco Router Physical Interface Step 1 Enable SLM on the link interface (for example, ATM 0 to collect ATM history on that interface). Use the following example as a reference. At the type <details> command line see Table 5-2 for options for your router. Router(config)# rtr 2 Router(config-rtr)# type <details>... Router(config-rtr-slm)# enhanced-history interval 900 buckets 100 Router(config-rtr-slm)# exit Router(config)# rtr schedule 2 start-time now life forever 5-4

29 Chapter 5 Configuring Cisco IOS Routers for Cisco WAPMS Support Configuring Circuits Table 5-2 Router Link Interface Configuration Details Option Frame Relay ATM IMA Details type slm frame-relay interface <serial-interface-id> type slm atm interface <atm-interface-id> type slm atm interface <ima-interface-id> Step 2 When you have completed configuring each physical and link interface, go to the next section, Configuring Circuits. Configuring Circuits When modifying or adding new interfaces or circuits, you must add RTR operations for these. Repeat Step 1 for each new circuit. Note Before configuring the Cisco router, ensure you have oam-pvc manage enabled on all your ATM circuits and that all circuits are running properly. For examples of specific router configurations, see Appendix A, Sample Cisco IOS Router Configuration. Configuring Cisco Router Circuits Step 1 Enable SLM for each circuit. When you have completed configuring each circuit, go to Step 2. Use the following example as a reference. For example (where rtr 10 indicates a new sequence from the examples in the Configuring the Physical Interface section on page 5-3). At the type <details> command line, see Table 5-3 for options for your router. Router(config)# rtr 10 Router(config-rtr)# type <details>... Router(config-rtr-slm)# enhanced-history interval 900 buckets 100 Router(config-rtr-slm)# exit Router(config)# rtr schedule 10 start-time now life forever Table 5-3 Router Circuit Interface Configuration Details Option Frame Relay ATM IMA Details type slm frame-relay pvc interface <serial-interface-id> <dlci number> type slm atm pvc interface <atm-interface-id pvc-number> type slm atm pvc interface <ima-interface-id pvc-number> Step 2 Enter: Router(config-rtr)# exit 5-5

30 Verifying CNS Connectivity with the Router Chapter 5 Configuring Cisco IOS Routers for Cisco WAPMS Support Step 3 Step 4 Save the running configuration to non-volatile (NV) memory: Router(config)# copy running-config startup-config Exit Configuration mode: Router# end Verifying CNS Connectivity with the Router Step 1 Step 2 To verify connectivity between the Cisco CNS Event Gateway and the router, ensure the router is properly registered with the Cisco CNS IE2100. To check this, point a browser to: IP>:7580/subs?7500 The IP address you are using to add the device in Cisco WAPMS should be listed as cisco.cns.slm.<ip addr>. When it is not listed, check the cns event and cns id IOS command settings in the router. 5-6

31 CHAPTER 6 Adding Cisco IOS Routers to Cisco WAPMS This chapter explains how to add Cisco IOS-based routers to Cisco WAPMS using the Network Configuration application in the PAC. For more information about using Network Configuration, see Chapter 3, Network Configuration, in the Cisco WAN Access Performance Management System Client User Guide, 2.0. The following topics are discussed in this chapter: Adding Routers in Network Configuration Configuring ATM and Frame Relay Circuits section on page 6-5. Note Throughout the Cisco WAPMS documentation, the term ASE refers to Cisco routers running SAA-ATM/FR and/or Visual Networks ASE probes. Adding Routers in Network Configuration In order for Cisco WAPMS to recognize Cisco routers, you must add them to your network using the Cisco WAPMS PAC Network Configuration Toolset. All configuration tasks for networks, sites, access lines, ASEs (and routers), and circuits are initiated from the Network Configuration window. See Figure

32 Adding Routers in Network Configuration Chapter 6 Adding Cisco IOS Routers to Cisco WAPMS Figure 6-1 Network Configuration Window (Cisco Router Selected) As you configure an access line, you can verify settings for the Cisco router on that access line. When you add a router, the ASE Configuration window is displayed. Here you can verify the WAN link settings and view the device vendor, product ID, software version installed, along with other important information about the device. Adding Routers in Cisco WAPMS Step 1 Step 2 Step 3 Step 4 Step 5 On the Cisco WAPMS PAC, close all open PAC Toolsets. Ensure you are connected to the domain in which you want to configure the network. Using the Toolset Selector, click Network Configuration. The Network Configuration window appears. In the Network Configuration window, select the network, site, and access line for the router. In the Access Lines pane: when you are editing an access line, select an access line, then click Edit. The Edit an Access Line window is displayed. when you are adding a new access line, click Add. The Add a New Access Line window is displayed. 6-2

33 Chapter 6 Adding Cisco IOS Routers to Cisco WAPMS Adding Routers in Network Configuration Step 6 In the Add/Edit an Access Line window, enter the name of the access line and the IP address of the device. Figure 6-2 Edit an Access Line Window Step 7 Click ASE Setup. The ASE Configuration window, shown in Figure 6-3, appears, where you can verify the ATM or Frame Relay link settings for the router. 6-3

34 Adding Routers in Network Configuration Chapter 6 Adding Cisco IOS Routers to Cisco WAPMS Figure 6-3 ASE Configuration Window Step 8 In the ASE Configuration window for ATM routers, click ATM to verify the WAN link layer parameters for the router (this option is not available for Frame Relay). The ATM Link Layer Configuration window appears, as shown in Figure 6-4. Figure 6-4 ATM Link Layer Configuration Window For ATM read-only settings, see Table 6-1. Table 6-1 ATM Link Layer Settings for Cisco Routers Option Scramble Configuration Framing Description Indicates whether payload data is scrambled at transmission and unscrambled when received. Displayed values are Enabled or Disabled. This parameter is set at the device during installation. Method of cell synchronization. Displayed values are HEC (header error control) or PLCP (physical layer convergence protocol). This parameter is set at the device during installation. Step 9 Step 10 Step 11 Once you have verified the ATM link layer settings, click Close. Next click Close in the ASE Configuration window. Click OK in the Add/Edit an Access Line window to apply the settings. 6-4

35 Chapter 6 Adding Cisco IOS Routers to Cisco WAPMS Configuring ATM and Frame Relay Circuits Configuring ATM and Frame Relay Circuits You configure Frame Relay or ATM virtual circuits for the router in the Circuits pane of the Network Configuration window (see Figure 6-1 on page 6-2). The Circuits box shows the circuit number, name, AAL type (for ATM), far site, far access line, and far circuit number. Configuring circuits involves: adding the circuit end points to the access lines customizing the circuit end points (optional) configuring the circuit connections between the circuit end points. To view read-only circuit settings, click Properties. For Frame Relay circuit information, see Figure 6-5 and Table 6-2. For ATM circuit information, see Figure 6-6 and Table 6-3. Figure 6-5 DLCI Configuration Window for Frame Relay Circuits Table 6-2 Frame Relay DLCI Settings for Cisco Routers Option Committed Information Rate (CIR) Excess Burst Allowed (Be) Description Maximum data rate at which the router/frad can send data without risk of dropped packets. This setting is applied to all DLCIs discovered by the ASE. Maximum allowable excess burst rate beyond the CIR; can be determined by router or port. Calculated as port speed - CIR. This setting is applied to all DLCIs discovered by the ASE. 6-5

36 Configuring ATM and Frame Relay Circuits Chapter 6 Adding Cisco IOS Routers to Cisco WAPMS Figure 6-6 VPI/VCI Configuration Window for ATM Circuits Table 6-3 ATM VC Settings for Cisco Routers Option Peak Cell Rate (PCR) Sustained Cell Rate (SCR) ATM Adaptation Layer Description Maximum rate at which cells can be sent over this VPI/VCI. Maximum average rate at which cells can be sent over this VPI/VCI. Layer of ATM protocols responsible for packaging data and voice into a format that can be handled by ATM. Displayed values are AAL-2 and AAL-5. For more information about adding circuits, adding circuit end points, and checking circuit properties, seechapter 3, Network Configuration, in the Cisco WAN Access Performance Management System Client User Guide,

37 CHAPTER 7 Troubleshooting This chapter explains how to troubleshoot Cisco IOS router and Cisco CNS Event Gateway setup and configuration. The following topics are discussed: CNS Event Gateway Setup CNS Event Gateway and PAM Communication CNS Event Gateway and Router Connectivity Router Configuration section on page 7-2. CNS Event Gateway Setup When configuring the Cisco CNS Event Gateway on the Cisco CNS IE2100, ensure the NSM Directives: value is set to default://. CNS Event Gateway and PAM Communication Once you have configured the Cisco CNS Event Gateway, verify the PAM and Cisco CNS Event Gateway are communicating. Point a browser to the following URL: IP>:7580/hosts?7500 The IP address of the PAM should be shown. It is recommended for greater speed and bandwidth efficiency that you set up the PAM and Cisco CNS IE2100 on the same subnet. If the PAM and Cisco CNS Event Gateway are not communicating and they are on different IP subnets, you must enable the Rendezvous Routing Daemon. For more information, see Appendix B, Using the PAM and CNS Event Gateway on Different Subnets. 7-1

38 CNS Event Gateway and Router Connectivity Chapter 7 Troubleshooting CNS Event Gateway and Router Connectivity To verify connectivity between the Cisco CNS Event Gateway and the router, do the following: Step 1 Step 2 Step 3 Step 4 Ensure the router is properly registered with the Cisco CNS IE2100. To check this, point a browser to: IP>:7580/subs?7500 The IP address you are using to add the device in Cisco WAPMS should be listed as: cisco.cns.slm.<ip addr>. If it is not listed, check the cns event and cns id IOS command settings on the router. Enter show cns event connections at the router s command line interface. Ensure the IP address of the PAM is shown under the heading Currently connected event gateway. Verify the router and Cisco CNS Event Gateway are exchanging messages. Enter show cns event stats at the router s command line interface. Examine the counts of events received and events sent. Router Configuration It may take up to fifteen minutes after the RTR operation is entered for the router to start collecting statistics. On a Cisco 3600 series T1/E1 IMA router, when you issue the shutdown/no shutdown commands, you must re-enter the RTR operation for each network side interface (see the Configuring the Physical Interface section on page 5-3). Before issuing shutdown/no shutdown commands, collect data from the router. From the PAC, select File > Collect Data Now. When modifying or adding new interfaces or circuits to a router, you must add RTR operations for them in order for them to be monitored by Cisco WAPMS. If you change circuit level parameters on a router, such as SCR or encapsulation type, you may need to re-enter the RTR operation. Before changing circuit level parameters, collect data from the router. From the PAC, select File > Collect Data Now. 7-2

39 APPENDIX A Sample Cisco IOS Router Configuration This appendix provides a sample Cisco IOS router configuration supported for use with Cisco WAPMS. The following topics are discussed: Separate Controller and ATM Interface Separate Controller and Frame Relay Interface section on page A-2 Integrated ATM Interface section on page A-3 Integrated Frame Relay Interface section on page A-4 ATM IMA Interface section on page A-5. Separate Controller and ATM Interface The following IOS configuration commands demonstrate the configuration of RTR operations on a router that contains a separate controller and ATM interface. The relationship between Cisco WAPMS PAC troubleshooting windows and these RTR operations are shown in Table A-1. Table A-1 PAC Troubleshooting Views and RTR Operations ATM PAC Window RTR Type Interface Circuit Access Line 1 slm controller T1 0 Access Channel 2 slm atm interface ATM0 VC 3 slm atm pvc interface ATM0.1 10/61 4 slm atm pvc interface ATM /101 A-1

40 Separate Controller and Frame Relay Interface Appendix A Sample Cisco IOS Router Configuration controller T1 0 node atm framing esf linecode b8zs! interface ATM0 bandwidth 1536 no atm ilmi-keepalive! interface ATM0.1 point-to-point pvc 10/61 oam-pvc manage encapsulation aal5mux fr-atm-srv!! interface ATM0.2 point-to-point pvc 10/101 oam-pvc manage encapsulation aal5mux fr-atm-srv!! rtr 1 type slm controller T1 0 enhanced-history interval 900 buckets 100 rtr schedule 1 start-time now life forever rtr 2 type slm atm interface ATM0 enhanced-history interval 900 buckets 100 rtr schedule 2 start-time now life forever rtr 4 type slm atm pvc interface ATM0.1 10/61 enhanced-history interval 900 buckets 100 rtr schedule 4 start-time now life forever rtr 5 type slm atm pvc interface ATM0.2 10/101 enhanced-history interval 900 buckets 100 rtr schedule 5 start-time now life forever Separate Controller and Frame Relay Interface The following IOS configuration commands demonstrate the configuration of RTR operations on a router that contains a separate controller and Frame Relay interface. The relationship between Cisco WAPMS PAC troubleshooting windows and these RTR operations are shown in Table A-2. Table A-2 PAC Troubleshooting Views and RTR Operations Frame Relay PAC Window RTR Type Interface Circuit Access Line 1 slm controller T3 2/0 Access Channel 2 slm frame-relay interface serial2/0/1.:0 PVC 3 slm frame-relay pvc interface serial2/0/1: slm frame-relay pvc interface serial2/0/1: A-2

41 Appendix A Sample Cisco IOS Router Configuration Integrated ATM Interface controller T3 2/0 framing c-bit t1 1 channel-group 0 timeslots 1-24! interface serial2/0/1:0 no ip address encapsulation frame-relay! interface serial2/0/1:0.20 point-to-point frame-relay interface-dlci 20! interface serial2/0/1:0.30 point-to-point frame-relay interface-dlci 30! rtr 1 type slm controller T3 2/0 enhanced-history interval 900 buckets 100 rtr schedule 1 start-time now life forever rtr 2 type slm frame-relay interface serial2/0/1:0 enhanced-history interval 900 buckets 100 rtr schedule 2 start-time now life forever rtr 3 type slm frame-relay pvc interface serial2/0/1: enhanced-history interval 900 buckets 100 rtr schedule 3 start-time now life forever rtr 4 type slm frame-relay pvc interface serial2/0/1: enhanced-history interval 900 buckets 100 rtr schedule 4 start-time now life forever Integrated ATM Interface The following IOS configuration commands demonstrate the configuration of RTR operations on a router that contains a single ATM interface that is used for both physical layer and link layer operations. See Table A-3. Table A-3 PAC Troubleshooting Views and RTR Operations Integrated ATM Interface PAC Window RTR Type Interface Circuit Access Line 1 slm interface ATM0 Access Channel 2 slm atm interface ATM0 VC 3 slm atm pvc interface ATM0.1 20/543 4 slm atm pvc interface ATM0.2 20/154 A-3

42 Integrated Frame Relay Interface Appendix A Sample Cisco IOS Router Configuration interface ATM1/0 no ip address no ip route-cache no ip mroute-cache no atm ilmi-keepalive! interface ATM1/0.1 point-to-point no ip route-cache no ip mroute-cache pvc MIVPP 20/543 oam-pvc manage encapsulation aal5mux fr-atm-srv!! interface ATM1/0.2 point-to-point no ip route-cache no ip mroute-cache pvc MIVPP_2 20/154 oam-pvc manage encapsulation aal5mux fr-atm-srv!! rtr 1 type slm interface ATM1/0 enhanced-history interval 900 buckets 100 rtr schedule 1 start-time now life forever rtr 2 type slm atm interface ATM1/0 enhanced-history interval 900 buckets 100 rtr schedule 2 start-time now life forever rtr 3 type slm atm pvc interface ATM1/0.1 20/543 enhanced-history interval 900 buckets 100 rtr schedule 3 start-time now life forever rtr 4 type slm atm pvc interface ATM1/0.2 20/154 enhanced-history interval 900 buckets 100 rtr schedule 4 start-time now life forever Integrated Frame Relay Interface The following IOS configuration commands demonstrate the configuration of RTR operations on a router that contains a single Frame Relay interface that is used for both physical layer and link layer operations. The relationship between Cisco WAPMS PAC Troubleshooting windows and these RTR operations are shown in Table A-4. Table A-4 PAC Troubleshooting Views and RTR Operations Integrated Frame Relay Interface PAC Window RTR Type Interface Circuit Access Line 1 slm interface Serial0 Access Channel 2 slm frame-relay interface Serial0 PVC 3 slm frame-relay pvc interface Serial slm frame-relay pvc interface Serial A-4

43 Appendix A Sample Cisco IOS Router Configuration ATM IMA Interface interface Serial0 encapsulation frame-relay! interface Serial0.750 point-to-point frame-relay interface-dlci 750! interface Serial0.850 point-to-point frame-relay interface-dlci 850! rtr 1 type slm interface Serial0 enhanced-history interval 900 buckets 100 rtr schedule 1 start-time now life forever rtr 2 type slm frame-relay interface Serial0 enhanced-history interval 900 buckets 100 rtr schedule 2 start-time now life forever rtr 3 type slm frame-relay pvc interface Serial enhanced-history interval 900 buckets 100 rtr schedule 3 start-time now life forever rtr 4 type slm frame-relay pvc interface Serial enhanced-history interval 900 buckets 100 rtr schedule 4 start-time now life forever ATM IMA Interface The following IOS configuration commands demonstrate the configuration of RTR operations on an ATM IMA interface. Note that each of the constituent physical interfaces and the aggregate IMA interface have separate RTR operations. As with the integrated interfaces discussed above, the same interface (for example, ATM1/IMA0 ) is specified for both access line and access channel RTR operations. See Table A-5. Table A-5 PAC Troubleshooting Views and RTR Operations Integrated ATM Interface PAC Window RTR Type Interface Circuit Access Line 1 slm interface ATM1/0 2 slm interface ATM1/1 3 slm interface ATM1/2 4 slm interface ATM1/3 5 slm interface ATM1/IMA0 Access Channel 6 slm atm interface ATM1/IMA0 VC 7 slm atm pvc interface ATM1/IMA /100 8 slm atm pvc interface ATM1/IMA /101 A-5

44 ATM IMA Interface Appendix A Sample Cisco IOS Router Configuration interface ATM1/0 no ip address no atm ilmi-keepalive ima-group 0 no scrambling-payload! interface ATM1/1 no ip address no atm ilmi-keepalive ima-group 0 no scrambling-payload! interface ATM1/2 no ip address no atm ilmi-keepalive ima-group 0 no scrambling-payload! interface ATM1/3 no ip address no atm ilmi-keepalive ima-group 1 no scrambling-payload! interface ATM1/IMA0 no ip address no atm ilmi-keepalive! interface ATM1/IMA0.100 point-to-point pvc 30/100 oam-pvc manage encapsulation aal5mux fr-atm-srv!! interface ATM1/IMA0.101 point-to-point pvc 30/101 oam-pvc manage encapsulation aal5mux fr-atm-srv!! rtr 1 type slm interface ATM1/0 enhanced-history interval 900 buckets 100 rtr schedule 1 start-time now life forever rtr 2 type slm interface ATM1/1 enhanced-history interval 900 buckets 100 rtr schedule 2 start-time now life forever rtr 3 type slm interface ATM1/2 enhanced-history interval 900 buckets 100 rtr schedule 3 start-time now life forever rtr 4 type slm interface ATM1/3 enhanced-history interval 900 buckets 100 rtr schedule 4 start-time now life forever rtr 5 type slm interface ATM1/IMA0 enhanced-history interval 900 buckets 100 rtr schedule 5 start-time now life forever rtr 6 type slm atm interface ATM1/IMA0 enhanced-history interval 900 buckets 100 rtr schedule 6 start-time now life forever A-6

45 Appendix A Sample Cisco IOS Router Configuration ATM IMA Interface rtr 7 type slm atm pvc interface ATM1/IMA /100 enhanced-history interval 900 buckets 100 rtr schedule 7 start-time now life forever rtr 8 type slm atm pvc interface ATM1/IMA /101 enhanced-history interval 900 buckets 100 rtr schedule 8 start-time now life forever A-7

46 ATM IMA Interface Appendix A Sample Cisco IOS Router Configuration A-8

47 APPENDIX B Using the PAM and CNS Event Gateway on Different Subnets Network deployments where the Cisco WAPMS PAM and the Cisco CNS IE2100 reside on different subnets require the proper use of TIBCO Routing Daemons for successful integration. This appendix details the steps required to configure both the PAM and the Cisco CNS IE2100 for this situation. The following topics are discussed: Configuring TIBCO/Rendezvous Routing Daemon on the PAM Configuring the Cisco CNS IE2100 section on page B-3. Note If at all possible, it is recommended that for greater speed and bandwidth efficiency, you set up the PAM and the Cisco CNS IE2100 on the same subnet. Configuring TIBCO/Rendezvous Routing Daemon on the PAM Note Each time the Cisco WAPMS PAM software is upgraded, you will likely need to repeat Step 5. Configuring the PAM Step 1 Step 2 Step 3 Step 4 Open the Services applet from the Administrative Tools folder of the Control Panel and stop the Cisco WAPMS PAM service if it is running. Close the Services applet. Shut down rvd.exe, if it is still running, by using the Task Manager. Install the TIBCO/Rendezvous Routing Communications Daemon as a Win2000/NT service: a. Copy rvntsreg.exe and rvntsctl.exe into the PAM installation directory. b. Open a command window and change directories (cd) to the PAM installation directory. c. Run the following command: rvntsreg /i rvrd <PAM install dir in quotes> -storervrd.store B-1

48 Configuring TIBCO/Rendezvous Routing Daemon on the PAM Appendix B Using the PAM and CNS Event Gateway on Different Subnets Step 5 For example: rvntsreg /i rvrd c:\program files\cisco WAN Access Performance Management System - store rvrd.store Identify rvrd as a dependency of the Cisco WAPMS PAM service: a. Open the Registry Editor by running regedt32.exe (not regedit.exe). b. Edit the following registry value: HKLM\SYSTEM\CurrentControlSet\Services\Cisco WAN Access Performance Management System PAM\DependOnService c. Add a new line to the string list data that contains: rvrd Note This change does not take affect until the next reboot. Step 6 Step 7 Step 8 Step 9 Open the Services applet and start the TIBCO/Rendezvous Routing Communications Daemon service first and then the Cisco WAPMS PAM service. When everything is done properly, rvrd.exe appears in the Processes tab of the Task Manager. Configure the daemon by pointing a browser to: where <PamIP> is the IP address of the PAM host. Click Routers. In the Add Router Name field, enter a routing name for the PAM. Note It is recommended, but not required, you use the name of the PAM. Step 10 Step 11 Step 12 Click Add. Click the 0 in the Local Networks column. In the Local Network Name field, enter a name for the network this machine is routing for. It is helpful to include some portion of the IP network in the name (for example, rockville-225). Step 13 In the Service field, enter Step 14 Step 15 Step 16 Step 17 Step 18 Step 19 Step 20 Step 21 Step 22 In the Network Specification field, enter the IP address of the network this machine is routing for (for example: ). Click Add Local Network. Click the Local Network Name you just added. In the Add Subject field, enter a single > character. Click Add for Import and Export. Click Routers to get back to the top level router configuration page. Click the 0 in the Neighbors column. In the Neighbor Name field, enter the router name of the Cisco CNS IE2100. In the Hostname or IP Address field, enter the IP address of the Cisco CNS IE2100. Step 23 In the Remote and Local fields, enter B-2

49 Appendix B Using the PAM and CNS Event Gateway on Different Subnets Configuring the Cisco CNS IE2100 Step 24 Click Add Active [all]. Configuring the Cisco CNS IE2100 Configuring the Cisco CNS IE2100 hardware on a different subnet from the PAM is similar to the steps you took when configuring the PAM in the Configuring TIBCO/Rendezvous Routing Daemon on the PAM section on page B-1, except you now apply these steps to the Cisco CNS IE2100. Configuring the Cisco CNS IE2100 Appliance Step 1 Step 2 Step 3 Configure the daemon by pointing a browser to: IP>:7580 where <IE2100 IP> is the IP address of the Cisco CNS IE2100. Click Routers. In the Add Router Name field, enter a router name for the Cisco CNS IE2100. Note It is recommended, but not required, you use the name of the Cisco CNS IE2100. Step 4 Step 5 Step 6 Click Add. Click the 0 in the Local Networks column. In the Local Network Name field, enter a name for the network for which this machine is routing. It is helpful to include some portion of the IP network in the name (for example, rockville-225). Step 7 In the Service field, enter Step 8 Step 9 Step 10 Step 11 Step 12 Step 13 Step 14 In the Network Specification field, enter the IP address of the network for which this machine is routing (for example: ). Click Add Local Network. Click the Local Network Name you just added. In the Add Subject field, enter a single > character. Click Add for Import and Export. Click Routers to get back to the top level router configuration page. Click the 0 in the Neighbors column. Step 15 Select Accept Any as Neighbor on Local Port and for the port, enter: Step 16 Click Submit. B-3

50 Configuring the Cisco CNS IE2100 Appendix B Using the PAM and CNS Event Gateway on Different Subnets B-4

51 APPENDIX C Network Events The tables in this appendix list network events that can be reported by the Cisco router and displayed in the PAC Event Processor window. Network events are grouped by the following categories: administrative events physical layer state-change events link layer state-change events circuit state-change events. The following topics are discussed in this appendix: Administrative Events Physical Layer State-change Events Link Layer State-change Events section on page C-2 Circuit State-change Events section on page C-3. For information about probable cause and recommended courses of action for network events, see Appendix E, Network Events, in the Cisco WAN Access Performance Management System Client User Guide, 2.0. Administrative Events The only administrative event processed by Cisco WAPMS is ASE has rebooted. Physical Layer State-change Events With Cisco WAPMS, physical layer state-change events notify you when an access line signal or data is lost or regained, the side of a device in which the change occurred, and the direction in which the change occurred. For T-carrier (T1 or FT1) and DDS signals, physical layer state-change events occur on the network side; for a V.35 signal, they occur on the user side. Because a DS3 signal can exist on both sides of a device, physical layer state-change events for DS3 signals can indicate network or user side. When the event does not indicate a direction, both to and from network directions are affected. Table C-1 lists physical layer state-change events. C-1

52 Link Layer State-change Events Appendix C Network Events Table C-1 Physical Layer State-Change Events Event Text Access line is down. Detected loss of T-carrier signal from the network. Access line is up. T-carrier signal is restored. Access line is down. Detected loss of V.35 signal from the network. Access line is up. V.35 signal is restored. Access line is down. Detected loss of DDS signal. Access line is down. Carrier has taken the DDS line out of service. Access line is down. Detected loss of DDS data. Access line is up. V.35 and DDS signals are restored. Access line is down. Detected loss of T-carrier signal. Access line is down. Detected loss of T-carrier framing. Access line is down. Carrier switch has lost T-carrier signal. Access line is down. Detected loss of V.35 signal. Access line is up. V.35 and T-carrier signals are restored. DS3 network side access line is down. DS3 up side access line is up. Link Layer State-change Events With Cisco WAPMS, circuit link layer state-change events notify you when a link is lost or regained and on which side of a device the change occurred. The network side is indicated as carrier. Table C-2 lists link layer state-change events. Table C-2 Link Layer State-Change Events Event Text Frame Relay channel is down. The carrier switch is not responding to the user equipment heartbeat poll. Frame Relay channel is up. The carrier switch is responding to the user equipment heartbeat poll. ATM link is down. Loss of cell delineation on network side. ATM link is down. Loss of cell delineation on user side. ATM link is down. Loss of cell delineation on user and network side. ATM link is up. C-2

53 Appendix C Network Events Circuit State-change Events Circuit State-change Events In Cisco WAPMS, circuit state-change events notify you when a DLCI or VPI/VCI is lost, regained, or is not detected. Table C-3 lists circuit state-change events. Table C-3 Circuit State-Change Events Event Text DLCI is inactive. DLCI is invalid. DLCI is active VPI/VCI is down. VPI/VCI is up. C-3

54 Circuit State-change Events Appendix C Network Events C-4

55 INDEX A Add/Edit an Access Line window 6-3 administrative event C-1 architecture, system 1-1 ASE Configuration window 6-3 ASEs 1-1 ATM configuring circuits 6-5 viewing link settings in Cisco WAPMS 6-3 ATM Link Layer Configuration window 6-4 C circuit link layer state-change events C-2 circuit properties, viewing 6-5 circuit state-change events C-3 Cisco CNS overview 1-1 Cisco IOS devices adding 6-1 checking IOS software image 4-1 configuring for Cisco WAPMS 5-1 licensing 2-1 locating IOS image 4-2 overview 1-1 required IOS software 4-1 Cisco WAPMS adding routers in 6-1 architecture 1-1 components 1-1 data management in 1-1 installing with CNS 2-1 overview 1-1 CNS components 1-1 CNS Event Gateway 1-1, 3-1 enabling on PAM 2-1 setting capabilities in Cisco WAPMS 2-1 troubleshooting 7-1 Committed Information Rate 6-5 components Cisco WAPMS 1-1 CNS 1-1 configuring PAM and IE2100 on same subnet B-1 D data management in Cisco WAPMS 1-1 E Excess Burst Allowed 6-5 F Frame Relay circuit data 6-5 configuring circuits 6-5 link layer settings 6-4 viewing link settings in Cisco WAPMS 6-3 framing 6-4 I IE IN-1

56 Index configuring CNS Event Gateway 3-1 subnet positioning 3-1, 7-1 installing Cisco WAPMS with CNS 2-1 IOS checking version on router 4-1 locating new image 4-2 software image required 4-1 L licensing Cisco IOS devices 2-1 N Network Configuration toolset 6-1 Network deployments B-1 network event categories C-1 network events C-1 P PAC 1-2 PAM 1-2 setting Cisco support for 2-1 subnet positioning 3-1, 7-1 troubleshooting CNS communication 7-1 physical layer state-change events C-1 S sample Cisco IOS router configuration A-1 scramble configuration 6-4 system architecture 1-1 T TIBCO routing daemons B-1 IN-2