Employee Testing and Assessment Catalog

Transcription

1 Employee Testing and Assessment Catalog This catalog provides an overview of many of the most popular testing solutions we offer through MSEC for pre-employment screening purposes. It is important to note that this testing catalog is not comprehensive please contact us if you do not see a test that meets your needs. This catalog is also subject to availability our product offerings are constantly changing so we cannot guarantee availability of the tests listed. Please contact testing@msec.org with any questions.

2 Table of Contents Tests Described Testing Packages (multiple types of tests included for example, personality and cognitive ability test batteries) Page Number 3 Personality Tests multiple industries/positions 4 Personality Tests Sales 5 Personality Tests Management and Leadership 6 Cognitive Ability/Reasoning Tests 7 Emotional Intelligence Tests 8 Attitude (Integrity) Tests 9 Organizational Culture Fit Tests 9 Skills Tests Microsoft Office 10 Skills Tests - English Language 11 Skills Tests Accounting Skills Tests Administrative Skills Tests Banking 16 Skills Tests Industrial Skills Tests Information Technology Skills Tests Medical Skills Tests Retail Sales 24 Skills Tests Sales 24 2

3 Testing Packages more than one type of test included Category Test Name Industry (if applicable) Descriptions # of Items Personality, Cognitive Ability, and Attitudes (integrity) tests PeopleClues Over 90 different job categories available. The PeopleClues assessment measures an individual's personality, cognitive reasoning and attitudes (integrity). The personality assessment contains six subscales measuring conscientiousness, cooperative/agreeable, conventional, extroversion, stability, and teamwork. Personality results are benchmarked against one of over 90 job profiles. The general reasoning scale measures problem solving and learning speed. Attitude items contain six major subscales including: dependability, hostility, substance abuse concerns, honesty concerns, computer abuse concerns, and sexual harassment concerns. Sample interview questions based on responses to the items are provided for the personality and attitude portions. Many different reporting options are available (included in the cost) such as On-boarding New Employees, Supervisor Personality & Cognitive Ability Occupational Solution Accountant/Auditor, Adjuster/Investigator, Administrative Personnel, Bank Teller, Customer Service, Director in Manufacturing, Engineer in Manufacturing, Financial Manager, Financial Analyst, Insurance Underwriter, Loan Officer, Maintenance, Production Employee, Supervisor in Manufacturing, Technical Sales Report, and Executive Leadership Reports. The Occupational Solution assessment is available for a number of different industries/positions (see listing to the left). The assessment measures a candidate s potential fit for the role by assessing two areas critical for effective performance--- cognitive ability and work style. The actual items vary by position but generally measure dimensions such as Achievement/Effort, Initiative, Cooperation, Social Orientation, Dependability, Critical Thinking, Attention to Detail and Adaptability/Flexibility

4 Personality Tests for many different types of industries/positions Test Name Industry Descriptions # of Items DeGarmo Personality Inventory (DPI) 120 Work Personality Inventory 16PF Questionnaire Hogan Personality Inventory Over 900 different positions available; customization also available free of charge Over 900 different positions available All - no position specific information reported All - no position specific information reported The DeGarmo Personality Inventory (DPI) is a 20 minute, 120-item measure of normal personality traits and related work styles designed to predict job success. The DPI is integrated with the US Department of Labor s O*NET database, where critical data about job requirements including work style demands - is collected annually. Existing job profiles can be searched here: Additionally, the DeGarmo Personality Requirements Form (DPRF) is a short, job-analytic survey that can be used to create custom profiles based on client-specific occupation data. An additional leadership report, called the Leadership Potential Report (see below), is available as well. The Workplace Personality Inventory assesses sixteen work styles or work-related personality traits that have been shown to be important to job success in a wide range of occupations. It is comprised of 198 rating scale items and can be completed in 30 minutes. The Workplace Personality Inventory is suitable for both selection and development. Based upon the O*NET Work Styles taxonomy, it is designed to describe the personality requirements of a wide range of jobs. An additional leadership report (see below) is available as well. The 16PF Questionnaire is a comprehensive measure of normal adult personality that assesses 16 personality dimensions and is based on more than 60 years of research. It is comprised of 185 multiple choice items and takes approximately 40 minutes to complete. It is suitable for both selection and development and is normed on a stratified random sample of more than 10,000 adults based upon the 2000 U.S Census. The 16PF Questionnaire assesses 16 Primary Factors, 5 Global Factors (Extraversion, Anxiety, Tough-Mindedness, Independence & Self-Control), and 3 response style indices (Impression Management, Infrequency, & Acquiescence). Different reporting options are available including an Interpretive Report (with Holland's Occupational Interest information), a Competency Report (including work-related competency information), a Career Development Report (strengths/weaknesses for development), and a Management Potential Report (see below). Hogan Personality Inventory (HPI) is a Five Factor personality assessment specifically designed for use in business settings. The HPI provides a comprehensive, business-based assessment of personality specifically designed to predict occupational success that can be used for both selection and development. Traits measured include Adjustment, Ambition, Sociability, Interpersonal Sensitivity, Prudence, Inquisitive, & Learning Approach

5 Personality Tests Sales Test Name Industry (if applicable) Descriptions # of Items Sales Achievement Predictor Sales (general) Sales Achievement Predictor (SalesAP) measures traits critical to success in sales and related fields such as sales management, marketing, and public relations. Composed of 140 items and written at a sixth-grade reading level, the SalesAP can be completed in less than 20 minutes by most applicants. SalesAP reports on several dimensions integral to the sales role: Sales Disposition, Initiative-Cold Calling, Sales Closing, Customer Service/Inside Sales, Achievement, Motivation, Competitiveness, Goal Orientation, Planning, Initiative-General, Teamwork, Managerial, Assertiveness, Personal Diplomacy, Extroversion, Cooperativeness, Relaxed Style, Patience, Self- Confidence, & Managerial

6 Personality Tests Management and Leadership Test Name Description # of items DeGarmo Leadership Potential Report (L4) The DeGarmo Leadership Potential Report, the L4, is a report available based on the results of the DPI (described above). The L4 provides valuable insight into understanding applicant and employee leadership potential. The scale is anchored by four critical components of transformational leadership including: Consideration, Influence, Motivation, and Stimulation. This understanding provides measurable insight into your future leaders by identifying how they will lead and what drives 120 Management and Leadership Questionnaire (MLQ30) Work Personality Inventory: Leadership Report 16PF Questionnaire: Management Potential Report them to lead. The Management and Leadership Questionnaire (MLQ30) provides critical information about an individuals management and leadership competencies and skills. Based upon the MLQ30 Competency Model, candidates rate their current performance on 5-point Likert scales. Comprised of 192 statements, the MLQ30 can be completed in less than 30 minutes. It is effective in identifying an individual s strengths and developmental needs and can be used for selection as well as development. The Work Personality Index (WPI) is a work-oriented personality inventory that assesses the personal characteristics and tendencies that influence an individual's job performance (more information reported above). The Leadership Report describes key features of an individual s personal style that influence their approach to tasks, ways of interacting with people, and performance at work. This is supplemented with developmental feedback. The 16PF Questionnaire is a comprehensive measure of normal adult personality that assesses 16 personality dimensions and is based on more than 60 years of research. The Management Potential Report assesses leadership and management potential associated with success in a broad range of managerial settings. This report contains a combined profile chart and narrative report that provides an overview of the individual's personal strengths and areas for potential growth and development

7 Cognitive Ability Tests Test Name Industry (if applicable) Descriptions # of Items Hogan Business Reasoning Inventory Managers; Professionals; Executives The Hogan Business Reasoning Inventory (HBRI) evaluates an individual s ability to solve problems and make business-related decisions. With norms based upon managerial samples, it is designed to predict occupational success and distinguishes between tactical and strategic reasoning abilities. The HBRI is designed to measure verbal and non-verbal reasoning skills. 24 Watson-Glaser Critical Thinking Appraisal - Short Form Core Abilities Assessment Professionals; Leaders; Executives Entry- to mid-level positions as production/manufacturing employees, maintenance employees, administrative positions, front-line supervisors, call center/telemarketing employees, etc. The Watson Glaser Critical Thinking Appraisal (WGCTA) is an assessment designed to measure an individual s ability to think critically. It is comprised of 40 multiple choice items in which the candidate is asked to answer questions based upon a provided text passage. The WGCTA is useful for assessing an individual s ability to reason, think analytically, and draw inferences. The WGCTA measures: Inference, Recognition of Assumptions, Deduction, Interpretation, Evaluation of Arguments, & Overall Critical Thinking. Core Abilities Assessment is a brief measure of cognitive and reasoning abilities. It is comprised of 20 multiple choice items, all of which are written at or below the 6th grade reading level, and has a 15 minute time limit. Based upon a combination of items that tap verbal, numerical, and abstract reasoning skills, this assessment provides significant information about a candidate's ability to learn and perform on the job and is useful for both screening and clarifying an individual's ability to learn and become a successful employee

8 Emotional Intelligence Tests Test Name Industry (if applicable) Descriptions # of Items Hogan EQ Report All - no position specific information reported The Hogan EQ report provides an assessment of an individual s emotional intelligence. It is designed to identify a person s ability to manage their own and others emotions by measuring several critical components of emotional intelligence. Useful for both selection and development, it is comprised of 172 true-false items and can be completed in 20 minutes. The Hogan EQ assesses: Awareness, Detection, Regulation, Influence, Expression, 172 Emotional Judgement Inventory (EJI) All - no position specific information reported & Empathy. The Emotional Judgment Inventory is a brief measure of emotional intelligence that provides insight into an individual s ability to recognize and effectively use emotional information. It is comprised of 80 rating scale items and can be completed in less than 15 minutes. The Emotional Judgment Inventory can be used for both selection as well as development. Seven dimensions of emotional intelligence are assessed: Being Aware of Emotions, Identifying Own Emotions, Identifying Others' Emotions, Managing Own Emotions, Managing Others' Emotions, Using Emotions in Problem Solving, & Expressing Emotions Adaptively. 80 8

9 Work Attitudes Test (Integrity) Test Name Industry (if applicable) Descriptions # of Items QWIK-RELY Entry-level; Individual Contributor (hourly or non-exempt positions) QWIK-RELY is a work attitude questionnaire. It is comprised of a combination of 62 true-false and multiple choice questions and takes most people about 10 minutes to complete. QWIK-RELY focuses upon an applicant s attitudes about coming to work on time, coming to work every day as scheduled, showing initiative, and working the whole time while on the job. QWIK-RELY also has a series of "admissions questions" which ask applicants about their past work behavior. 62 Organizational Culture/Values Tests Test Name Industry (if applicable) Descriptions # of Items DeGarmo's Matched Values Profile (MVP) All - customization included with applicant testing fees The MVP is a 55-item survey of work values that requires -30 minutes for completion. The test works by comparing ratings of importance for eleven core work value alignments such as Achievement, Orderliness, and Power to those of the organization. The goal is to hire applicants who align well with the organization s work values to improve job fit and performance long-term. We work with executive leadership in each client organization to determine their custom MVP profile. This process is very efficient and produces a diagnostic report of core work values that informs the employee selection process as well as other important organizational 55 Motives, Values, Preferences Inventory (MVPI) All development efforts. Motives, Values, Preferences Inventory (MVPI) is an assessment of an individual s values and motives. It is comprised of 200 items and takes less than 20 minutes to complete. The MVPI assesses a person's core values and identifies what a person wants to do rather than what a person may do in certain situations. The MPVI is based upon a comprehensive, business-based taxonomy of values and is useful for evaluating the fit between a person's values and an organization's culture. It is also designed to predict occupational success and job satisfaction

10 Skills Tests - Microsoft Office Test Name Description Microsoft Excel Standard (2010 or 2007; Advanced or Beginner options as well) Microsoft Word Standard (2010 or 2007; Advanced or Beginner options as well) Microsoft PowerPoint (2010 or 2007; Advanced or Beginner options as well) Microsoft Outlook (2003, 2007, 2010) Microsoft Access (2003 or 2010) Microsoft Internet Explorer All Microsoft tests below are performance-based assessments that allow tests takers to answer questions by actually carrying out the tasks as they on the application without needing to have the application itself installed. The questions pertain to the most commonly used Microsoft Excel 2010 features such as file management, editing, formatting, analysis, customizing Excel, and Excel and the Internet. The test measures beginner, intermediate, and advanced functions. The Standard report indicates the candidate s performance on each item and also whether that skill is considered to be at the Beginner, Intermediate, or Advanced level. The questions pertain to a variety of basic, intermediate, and advanced functions such as file management, tools and automation, editing, formatting, tables and graphics, and printing. The Standard report indicates the candidate s performance on each item and also whether that skill is considered to be at the Beginner, Intermediate, or Advanced level. The questions pertain to the most commonly used Microsoft PowerPoint features such as file management, creating and editing presentations and slideshows, inserting and editing graphics as well as customizing PowerPoint and PowerPoint and the Internet. The Standard report indicates the candidate s performance on each item and also whether that skill is considered to be at the Beginner, Intermediate, or Advanced level. The questions pertain to the most commonly used Microsoft Outlook features such as mail, calendar, contacts, and tools. The report indicates the candidate s performance on each item and also whether that skill is considered to be at the Beginner, Intermediate, or Advanced level. The questions pertain to the most commonly used Microsoft Access features such as file management, tables, queries, forms, reports, and tools and automation. The Microsoft Access 2010 Standard report provides the percentage of items correct for each area, level of difficulty analysis, as well as an Overall Score. The Microsoft Internet Explorer test is designed to assess an individual's knowledge of a wide variety of topics related to using IE 7.0 such as web pages, file management, and customizing explorer. # of items

11 Skills Tests - English Language Tests Test Name Description # of items Written English The Written English assessment is designed to measure an individual's knowledge of English grammar and reading comprehension at an intermediate level. It is an adaptive test which adjusts item difficulty based upon candidate performance. The candidate completes a maximum of 30 multiple choice items Each item has a 3 minute time limit, and the test has an average completion time of 30 minutes. The following skills are assessed: Articles, Comparisons, Conjunctions, Misused Words, Nouns and Pronouns, Parallel Structure, Prepositions, & Verbs 30 English Language Comprehension The English Language Comprehension assessment is designed to measure an individual's ability to understand spoken English as it used in business settings on topics including interpersonal communication, business jargon, instructions, and business communication. Candidates listen to short conversations or spoken directions twice before answering one to three multiple choice items. The following skill areas are assessed: Business Function, Business Jargon, Directions and Instructions, Interpersonal Communication, Introductions, Scheduling, & Telephoning

12 Skills Tests Accounting Test Name Description # of items Accounting Clerk Includes question on accounts payable, accounts receivable, bank reconciliation and payroll. Accounts Payable Includes questions on invoices, purchase orders and payments. Accounts Payable (Long) Includes questions on invoices, purchase orders and payments. 50 Accounts Receivable Tests for knowledge of invoices, past due accounts, and returns. Accounts Receivable (Long) Tests for knowledge of invoices, past due accounts, and returns. 50 Bank Reconciliation Questions on principals, controls, vocabulary and recording. Bank Reconciliation (Long) Questions on principals, controls, vocabulary and recording. 50 Billing Questions cover principles, best practices, controls, bad debt/collections, credit, invoicing, and reconciliation of accounts. Billing (Long) Questions cover principles, best practices, controls, bad debt/collections, credit, invoicing, and reconciliation of 50 accounts. Bookkeeper Topics include accounts payable and receivable, payroll, and general ledger. Includes questions on invoices, payroll, expenditures, cash, chart of accounts, returns, trial balance and vendor payments. Budgeting Questions cover principles, budget types, best practices, cost variance and calculations. Collections Topics include Terminology, Rules and Regulations, Collections information and procedures. Collections (Long) Topics include Terminology, Rules and Regulations, Collections information and procedures. 50 Cost Accounting Topics include cost systems and classification, methodology, overhead, inventory valuation, standard costs and cost 50 of goods sold. Credit Analyst Includes questions for commercial credit topics including best practices, billing, ratios, current assets and turnover of inventory. Credit Analyst (Long) Includes questions for commercial credit topics including best practices, billing, ratios, current assets and turnover 50 of inventory. Financial Analysis Topics include principals, vocabulary and calculations. Includes questions on interest rates, cash flow, cost of capital, return on assets, price-earnings ratios Financial Statements Questions include asset classification and valuation, equity, dividends, revenue classification and recognition, and preparing financial statements. 12

13 Skills Tests Accounting (Continued) Test Name Description # of items General Accounting Tests for general accounting knowledge. Questions on accounting methods, billing, accounts payable and 30 receivable, general ledger and payroll General Ledger Includes questions on chart of accounts, trial balance, ledger entries., trial balance, and financial statements. Inventory Includes questions on accounting theory for inventory valuation and record keeping and practical questions requiring calculation of inventory costs using LIFO, FIFO and weighted-average techniques. Inventory (Long) Includes questions on accounting theory for inventory valuation and record keeping and practical questions 50 requiring calculation of inventory costs using LIFO, FIFO and weighted-average techniques. Payroll Tests for knowledge of taxation and payroll calculation. Purchasing Topics include principals, vocabulary, recording, and controls. Questions on best practices, internal controls, invoicing, and discrepancies controls. Purchasing (Long) Topics include principals, vocabulary, recording, and controls. Questions on best practices, internal controls, 50 invoicing, and discrepancies controls. QuickBooks 2005 QuickBooks 2005 covers popular accounting software QuickBooks for basic functionalities. 18 QuickBooks 2006 QuickBooks 2006 covers popular accounting software QuickBooks for basic and intermediate functionalities. 18 Terminology Basic Tests for knowledge of accounting terms. Including accounting systems, financial statements, costs, assets, liabilities, cash flow, equity, and depreciation. 13

14 Skills Tests Administrative Test Name Description # of items Administrative Support Support skills for administrative staff. Topics include math, filing, spelling, and administration, which includes Skills questions on shipping cost calculation, reception, and customer service. Basic Arithmetic Topics measured are addition, subtraction, multiplication, division. Business Documents Tests for knowledge of preparing and formatting typical business documents. Topics include correspondence, formatting and editing, reports and proposals. Business Mathematics Applied Business Mathematics measures employee skills for mathematical reasoning, problem solving, and critical 27 assessment. These skills are measured though different work-related problems. Problems solving mathematical operations, addition, subtraction, multiplication, and division. Problems solving using whole numbers, fraction, decimals, averages, and percentages. Convert simple time units (e.g., hours to minutes). Calculate using mixed units (e.g., hours and hours with minutes) Find the volume of rectangular solid. Calculate perimeters of basic shapes (rectangles) Calculate rates. Calculate percent discounts or markups. Customer Service Concepts Customer service skills. Topics include building customer loyalty, handling difficult issues, and managing customer support. Data Entry 10-Key Data Entry Alphanumeric measures ability to enter business information using the keyboard. Scoring is based on 10 average keystrokes per hour adjusted for accuracy. Data Entry Alphanumeric Data Entry Alphanumeric measures ability to enter business information using the keyboard. Form data includes 6 name, address, invoice number, policy number, account code and dollar amount. Scoring is based on average keystrokes per hour adjusted for accuracy. Data Entry Numeric Data Entry Alphanumeric measures ability to enter business information using the keyboard. Scoring is based on 10 average keystrokes per hour adjusted for accuracy. Filing by Number A basic filing test that requires the candidate to identify the proper order the single item presented is placed. 20 Grammar A language skills test that requires the candidate to identify statements that are grammatically correct based on parts of speech. Grammar (Long) A language skills test that requires the candidate to identify statements that are grammatically correct based on 50 parts of speech. Locating Information Locating Information assessment measures applicant's ability to locate either one piece or many pieces of information from workplace graphics, memos, or from customers instructions. Problem solving and critical assessment regarding interaction with customers, employer or written instructions

15 Skills Tests Administrative (Continued) Test Name Description # of Items Math 1.0 Mathematics. Tests for basic math skills for clerical and accounting personnel. Covers addition, subtraction, multiplication, division, reasoning, decimals, percentages and chart data. PC Basics Percentages The PC basics test measures basic computer knowledge for navigation of a PC, application operation, and basic filing usage. The assessment items evaluate knowledge working with the relationship between percents, decimals, and fractions, and calculating percentages. 15 Proofreading A basic proofreading assessment that requires the candidate to proofread passages of text. Punctuation Punctuation (Long) Reading Comprehension Spelling Spelling (Long) Typing Typing Executive A basic punctuation test that requires the candidate to identify sentences with proper punctuation from a group of sentences that do not have appropriate punctuation. A basic punctuation test that requires the candidate to identify sentences with proper punctuation from a group of sentences that do not have appropriate punctuation. Reading comprehension. Tests for comprehension of definitions, instructions, forms, charts and tables typical in common business documents. A basic spelling test that requires the candidate to identify misspelled words from groups of correctly spelled words that are used in business and general environments. A basic spelling test that requires the candidate to identify misspelled words from groups of correctly spelled words that are used in business and general environments. Typing measures your typing speed and accuracy ability. The test consists of 5 paragraphs with your score based on your average words per minute adjusted for accuracy. Typing measures your typing speed and accuracy ability. The test consists of 10 paragraphs with your score based on your average words per minute adjusted for accuracy. This test is designed for executive assistants

16 Skills Tests Banking Test Name Description # of Items Money Handling The money handling (Bank Teller) evaluation assesses basic bank teller knowledge. Includes questions on Check Identification, Counting, Currency Knowledge, Entry Identification and General Teller Knowledge 39 Mortgage Basics The Mortgage Basics evaluation assesses basic mortgage knowledge. Includes questions on processes, operations, common calculations and terms used in basic mortgage knowledge. Customer Service - Banking Customer Support skills for Banking Call Center. Topics dealing with Upset callers, 3rd Party information requests and Change of information requests Call Center Scenarios Customer Support skills for Banking Call Center. Topics dealing with Upset callers, 3rd Party information requests and Change of information requests 32 16

17 Skills Tests Industrial (1/3) Test Name Description # of items Mechanical Aptitude One The Mechanical Aptitude test Level 1 consists of a mixture of questions designed to evaluate an individual s understanding of the physical world, machine elements, electronics, and material properties. Mechanical Aptitude Two The Mechanical Aptitude test Level 2 consists of a mixture of moderate to advanced questions designed to evaluate 30 an individual s understanding of the physical world, machine elements, electronics, and material properties applicable for Maintenance Positions. Automotive Repair Questions regarding troubleshooting cooling, braking, ignition and electrical automotive systems. 15 Basic CNC M-codes, G-codes and terminology 15 Basic Electronics This test consists of basic electronic theory and terminology, which includes ohm's law. 15 Color Identification Applicant must correctly identify different colors. Many assembly positions require the worker to identify wire 15 colors or part colors during the assembly process. Construction Drawings Identify common features and measurements of construction drawings, mostly related to residential construction 20 techniques. Count and Stack Correctly identify a given number of boxes on pallets, identify most stable pallet loads. 15 Decimal Equivalents Using a decimal equivalent chart, identify equal fractions 15 Decimal Industrial Math Addition and subtraction of 3 place decimal numbers. 20 Decimal Industrial Math (Metric) Dial Caliper Identification of dial caliper readings down to.001" 15 Dial Caliper (Metric) Dial Indicator Identification of dial indicator readings down to.001" 15 Dial Indicator (Metric) Electrical Applicant is asked questions about; basic circuits, wire size, transformers, safety, voltage, three phase, and wattage. 15 Electronic Circuitry Theory Electronic Components Electronic Resistors Color Identification Electronic Schematics Resistors are identified by a series of color bands. Many electronics related jobs require a worker to identify the ohm value for resistors

18 Skills Tests Industrial (Continued, 2/3) Test Name Description # of items Electronic Symbols Applicant is asked to identify; limit switches, difference between normally open and closed switch symbols, foot 15 switches, and temperature actuated switches. Fasteners Identify common fasteners and uses, bolt grades, torque charts 20 Fasteners (Metric) Forklift 20 Applicant is asked a series of questions regarding; lifting capacities, driving rules, dock plates, load stability, forklift maintenance, and accidents. Forklift (Metric) Fractional industrial math Addition and subtraction of common fractions 15 HVAC Terminology, system troubleshooting, identifying uses for specialized tools 20 Injection Molding Terminology, identification of part flaws and their causes 15 Lathe Identification of accessories and functions of common and universal lathe parts. 15 Lathe (Metric) Machine Elements Questions regarding bearings, shafts, cables and electrical motors. 20 Matching Match part numbers and bar code numbers 15 Mechanical Drawings Mechanical drawing feature identification and G.D.&T. 15 Mechanical Drawings (Metric) Micrometer Identification of micrometer readings down to.001" 15 Micrometer (Metric) MIG Welding MIG welding terms, machine adjustments, welding safety 15 Milling Machine Identification of accessories and functions of common and universal milling machine parts. 15 Operator Trainee PLC Basics This test requires knowledge of PLC operations basics. 18

19 Skills Tests Industrial (Continued, 3/3) Test Name Description # of items Plumbing (Metric) Plumbing (Metric) Poker Chip Color Identification Resistor Color Codes Applicant is asked questions about; drainage, plumbing hardware, specialized plumbing tools, sanitary vs. storm systems, soldering, and natural gas plumbing. Resistors are identified by a series of color bands. Many electronics related jobs require a worker to identify the 15 ohm value for resistors. Rough Carpentry This test requires the applicant to visually identify common rough carpentry terminology 15 Ruler Identification of measurements in 1/32" resolution. 15 Ruler (Metric) Shop Geometry Given common geometric formulas find areas and volumes. 20 Shop Math I Addition and subtraction of decimals and fractions. This is the typical type of industrial mathematics found in a shop environment. Shop Math I (Metric) Shop Math II Higher level shop industrial math includes reading charts, coordinates, calculating areas and volumes. 15 Shop Math II (Metric) Shop Safety Identification of signs/symbols, proper lifting techniques, MSDS 20 Soldering Fundamentals Identify soldering equipment and techniques. 10 Stick Welding Electrode selection, DCEP/DCEN, welding symbols etc. 15 Stick Welding (Metric) Tape Measure Identification of measurements down to 1/8" resolution. 15 Tape Measure (Metric) Tools and Fasteners This test requires the applicant to identify common shop tools and uses. The applicant must also identify common fasteners. Tools and Fasteners (Metric) Trigonometry Calculate angles and distances when given trigonometric formulas. 20 Vernier Caliper Identify measurements on a vernier scale down to.001" resolution. 15 Welding Symbols Identification of welding blueprint symbols

20 Skills Tests Information Technology Test Name Description # of items C++ CSS J2EE Java JavaScript Linux Administration This assessment covers: Variables and Constants, Expressions and Statements, Functions, Program Flow, Classes, Pointers, References, Operator Overload, Arrays, Inheritance, Polymorphism and Derived Classes, Linked Lists, The Preprocessor, Object-Oriented Analysis and Design, Templates and Exception and Error Handling. It tests the applicant s knowledge of C++ programming and OOPS design. The Cascading Style Sheet (CSS) assessment asks the applicant to demonstrate an understanding of the syntax and grammar associated with the development of CSSs and how CSSs interact with HTML, XHTML and XML in a web application. This assessment covers the architecture of the Java 2 Enterprise Edition (J2EE). J2EE is a package of APIs that relate to the creation of such constructs as Enterprise Java Beans (EJBs), servlets, JDBC and JSP; at the end of the day it is all just Java. Therefore, the focus of this assessment is the applied J2EE architecture. The applicant must correctly identify the portions of the blueprint that is J2EE and know how they fit together in an enterprise environment. The applicant must demonstrate an understanding of the Application Programming Model (APM) that is J2EE. This assessment tests the applicant s knowledge of the Java programming language. Can the applicant follow a short program and accurately determine how the code will respond and does the applicant know the fundamental rules for the creation and use of objects, methods and functions in Java? This assessment is designed to determine how familiar the applicant is with the use of JavaScript in developing web applications. It probes the applicants understanding of data types, objects, methods, event handlers and dynamic web pages. This assessment covers Linux Administrative Tools and Techniques Startup/Shutdown, User Groups, Security Managing Network Services, , Files Systems, Backup and Restore, Printers and Spooling, Automating Administrative Tasks, System Restores, and Accounting. It tests the applicant s knowledge of the daily activities performed by a Linux Administrator. 20

21 Skills Tests Information Technology (Continued) Test Name Test Name Test Name Microsoft Active Directory This assessment covers the Active Directory basic operations, the design of an Active Directory Infrastructure, upgrading and migrating and Microsoft Exchange integration. It also tests the applicant s knowledge of scripting with various Active Directory tool sets. Microsoft Exchange 2003 This assessment tests the applicants knowledge of Server Administration, Managing Clients, Managing Mobile Outlook Users for Wireless, Web and Dial-Up Access, Mailbox Administration, Implementing Directory Security and Policies, Managing Data and Storage Groups, Backup and Restore, SMTP, MAP4, and POP3 and Maintenance. MS SQL Server Unix Administration This assessment covers UNIX Administrative Tools and Techniques Startup/Shutdown, User Groups, Security Managing Network Services, , Files Systems, Backup and Restore, Printers and Spooling, Automating Administrative Tasks, System Restores, and Accounting. It tests the applicant s knowledge of the daily activities performed by a UNIX Administrator. VB Web Application Web Services Using C# XML Programming Using C# 10 Java 5 SQL - ANSI The Java 5 test measures a candidate s knowledge of programming in Java 5. Designed for experienced programmers, it is an adaptive test which adjusts item difficulty based upon candidate performance. The candidate completes a maximum of 30 multiple choice items. Each item has a 3 minute time limit, and the test has an average completion time of 32 minutes. The following skill areas are assessed: Core Libraries, Integration Libraries, Java Language, Media Programming, Support Libraries, Tools, User Interface Libraries, & Virtual Machine The Structured Query Language (ANSI) test measures a candidate s knowledge of database queries using ANSI SQL. Designed for experienced programmers, it is an adaptive test which adjusts item difficulty based upon candidate performance. The candidate completes a maximum of 30 multiple choice items. Each item has a 3 minute time limit, and the test has an average completion time of 53 minutes. The following skills are assessed: Aggregate Queries, Data Definition Language, Data Modification, Multi-Table Queries, Queries Transaction Control, Set-Based Queries, Sub queries 15 21

22 Skills Tests Medical Test Name Test Name # of Items Anatomical Systems Medical Abbreviations Medical Billing Anatomical Systems identification allows the applicant to display their ability to identify parts from all the major systems of the body. The systems include the Respiratory System, the Cardiovascular System and the Skeletal System among others. Each system is represented by its own category score. The Medical Abbreviations evaluation is designed to allow an applicant to display their knowledge of abbreviations commonly used in the entry medical field. The Medical Billing evaluation assesses knowledge of medical terminology, coding and insurance as these topics apply to billing. Includes questions on forms, CPT, codes and terms used in billing. Medical Coding Medical Plurals Medical Prefix The Medical Coding evaluation is designed to allow an applicant to display knowledge in the areas of ICD-9-CM Medical Coding, as well as general knowledge in medical anatomy, terminology, and spelling, all with an emphasis on terms encountered in medical coding. The medical coding portion of this evaluation includes coding procedures, identification and selection of codes, and knowledge of diagnoses and conditions. The Medical Plurals test is designed to allow an applicant to display their knowledge of commonly used prefixes and suffixes and how they are made plural. This test should be administered to anyone involved in medical dictation or related, word oriented, medical field position. The Medical Prefix test is designed to allow an applicant to display their knowledge of commonly used medical prefixes. This test should be administered to anyone involved in medical dictation or related, word oriented, medical field position. 22

23 Skills Tests Medical (Continued) Test Name Test Name Test Name Medical Receptionist Medical Receptionist. Tests for knowledge in the areas of confidentiality, prioritizing, billing and insurance, filing and medical charts, dealing with patients, and medical terminology. Medical Records Legal Issues The Medical Records Legal test is designed to allow an applicant to display their knowledge of legal and privacy issues regarding medical records. Topics include protecting confidentiality, authorizing release, federal and state government regulations, and acceptable uses of medical records. This test should be administered to anyone involved in the usage, transfer, and storage of medical records. Medical Spelling The Medical Spelling evaluation is designed to allow an applicant to display their ability to spell words found in the most common medical vocabulary. Medical Suffix The Medical Suffix test is designed to allow an applicant to display their knowledge of commonly used medical suffixes. This test should be administered to anyone involved in medical dictation or related, word oriented, medical field position. Medical Terminal Digit Filing The Medical Terminal Digit Filing evaluation tests for theory and practice, including recognizing terminal number order, assigning numbers, color coding, chart location, filing/retrieving charts, and patient information contained in medical charts. Medical Terminology The Medical Vocabulary evaluation is designed to allow an applicant to display their knowledge of words commonly used in the medical profession. 23

24 Skills Tests Retail Test Name Description # of Items Cashier Retail Cashier measures employee skills for interaction with customers related to retail environment. Math 33 Problems are divided into skill areas regarding simple mathematical operations (addition, subtraction, multiplication, division), calculating percentages, rates, discounts and working with whole numbers, fraction, decimals. Math Retail Math measures employee skills for mathematical reasoning, problem solving, and critical assessment relative to a retail environment. These skills are measured though different work-related problems. Perform general math operations (addition, subtraction, multiplication, division); solve problems using whole numbers, fraction, decimals, and percentages; convert time units (e.g., hours to minutes), and calculate volume, averages, rates, discounts. 32 Skills Tests Sales Test Name Description # of Items CC Audition Sales The CC Audition Sales simulation is a multimedia assessment that predicts inbound sales call center job performance. Candidates play the role of an inbound sales call center representative. It is comprised of a training exercise followed by three call scenarios and takes approximately 35 minutes to complete. The CC Audition Sales measures accuracy, computer ability, multi-tasking, sales orientation, and overall score. 3 scenarios CC Audition Service (Home Agent) CC Audition Service (Brick & Mortar) The CC Audition Service (Home Agent) simulation is a multimedia assessment that predicts call center job performance in a work from home situation. Candidates play the role of a call center representative in client service and care situations. It is comprised of a training exercise followed by three call scenarios and takes approximately 35 minutes to complete. The CC Audition Service (Brick & Mortar) simulation is a multimedia assessment that predicts call center job performance in a typical office setting. Candidates play the role of a call center representative in client service and care situations. It is comprised of a training exercise followed by three call scenarios and takes approximately 35 minutes to complete. 3 scenarios 3 scenarios 24