Health Monitor. Setup and Configuration

Transcription

1 Health Monitor VIDEO INSIGHT, INC. 3 RIVERWAY, STE 700 HOUSTON, TX Video Insight

2 Table of Content Over View Installation Pre Requisites Installation Configuration Health Monitor Database SMTP Configuration User Management IP Server Manage Servers 2 Video Insight

3 Over View The Health Monitor is a separate application used to monitor the health of one or all of your servers. It is peace of mind knowing a passively running server is there to monitor and ensure your video surveillance servers are running and cameras are recording to minimize the risk associated with a down server or camera. To complete the risk mitigation and disaster recovery associated with your security initiative you may also want to consider installing a Failover server, discussed on page 31 in the Admin Guide. Installation Pre-Requisites 1. The Health Monitor may reside on the same machine as an existing IP server or a dedicated machine separate from all other IP servers. The latter is recommended in the event that combined server loses connectivity so will the HM. 2. Any one of the following Operating Systems (32 or 64 bit): 2008 Server R Server Web Edition 2008 Server Standard or Enterprise 2003 Server Web Edition 2003 Server Standard or Enterprise Windows 7 Windows Vista Windows XP Professional 3. The HM does not have to be on the same Network subnet, it could be completely remote. However, if the internet connection between the two locations is lost, it will report the servers are down when they may not actually be down. 4. HM will need to install a database locally on the server the HM is installed on OR on a remote database server. If installing on a remote DB server the HM database will need to be created first, manually. 3 Video Insight

4 Installation 1. Double click the accsetup.exe executable, following will appear: 2. Click Next 3. Click the Agree button to accept the terms and continue the installation; otherwise choose Cancel to terminate the installation. 4. Select only Health Monitor from the list of applications 5. The following will appear: 4 Video Insight

5 6. Enter the destination folder if different than the default by selecting Browse; most customers using a server with multiple drives may choose to install Programs in the D:\ location rather than the OS drive. 7. Click Install, following will appear: 8. Choose the shortcut location if different than the default. 9. Click Install 5 Video Insight

6 10. Click Finish, new red cross Health Monitor icon will appear on your desktop Notes: If for some reason the database table creation/setup fails, do the following. 1. Go to the Health Monitor installation folder (ex: C:\Program Files\VI Enterprise\Health Monitor). 2. Open Command line and type the following command: osql E i vih.sql complete file path ( ex: osql E i C:\Program Files\VI Enterprise\Health Monitor\vih.sql ) If for some reason the service Health Monitor Capture is not installed, open the Command line and type the following commands: 1. CD C:\Windows\Microsoft.NET\Framework\v InstallUtil.exe <Health Monitor Installation Folder>/HealthMonitorService.exe (ex: InstallUtil.exe C:\Program Files (x86)\vi Enterprise\Health Monitor\HealthMonitorService.exe ) 6 Video Insight

7 Configuration Health Monitor Database 1. Double click the Health Monitor icon on your Desktop, following will appear. You can also reach this window though the Setup > Database: 2. Enter the IP Address of the server with the Health Monitor database and the sa credentials or leave defaults if installed locally. 3. Click OK 4. View the Health Monitor icon in the System Tray and ensure it is a green cross signifying the health monitor service is running. SMTP Configuration 1. You can configure the SMTP Server configurations from Setup > SMTP Configuration to display the following: 7 Video Insight

8 2. Fill in the SMTP Server information, and press OK to save the settings User Management 1. Right click on the green cross in System Tray and choose Launch Console 2. Navigate to Setup>User Manager 3. Click Add 4. Enter all Contact information in the fields provided, a name and an are the minimal fields required. Pressing the Advanced button displays the remaining optional fields 8 Video Insight

9 IP Server 5. You can also Send a test by pressing the Send Test . Make sure to configure the SMTP Server configurations as illustrated earlier to be able to test s. 6. Click OK to add Contact, repeat steps 7 10 to add additional contacts The Health Monitor is now running and waiting for incoming server data. Configure each IP Server to send its information to the Health Monitor as outlined below. 1. Launch Monitor Station 2. Press the Administration menu and select Setup and configuration 3. Select the server name in the left navigation 4. Select the Health Monitor tab then configure Health Monitor Server information. 9 Video Insight

10 The tab information is explained below. Enable Health Monitor: Once enabled here, the server will send a message to the HM in preparation for configuration in HM, the HM will not be aware of this server s existence until the server HM properties are added. Version Number: The version of the IP server will be sent to the HM Lost Signal: Should a camera lose signal or a server stops responding (time intervals are set in the HM) the server will notify the HM. Camera Information: The server will include the camera information when sending camera issues to the HM. Server Name: The IP Server s name will default here, however it is an editable field and can be changed here as well. Health Monitor IP Address: Enter the IP Address of the Health Monitor Server here Health Monitor Server Port: The HM server port will automatically default to 11000, if this port is already in use, arrange for another port to be opened and enter it here. Health Monitor Send Frequency: the default is to every 1 minute; however, you may select any interval available: 1min, 5min, 15min, 30min, 1hour, 4hour, 12hour, and 24hour. 10 Video Insight

11 5. Select the Health Monitor in the left navigation Enter the IP address and port of any Health Monitor you d like to access from this Monitor Station. Connect: Press Connect to test the connection parameters Add: click Add to simply add the Health Monitor without testing the parameters. Note: You can highlight an already added Health Monitor to view its status: 11 Video Insight

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13 Manage Servers Once the Server(s) are configured to report to the Health Monitor they will connect by sending all pertinent server information. Pressing the Below is the Server Status displays the status of all servers as shown below The server name, IP Address, last status time, Server version number as well as number of cameras up and down will be listed. There are three possible states in the Health Monitor for servers, each is detailed below: = Server reported to the Health Monitor, but isn t managed = Warning condition: Server hasn t reported in the allotted time configured previously = Error condition: Server is down, attention is required 13 Video Insight

14 1. Notice that the server status is indicated by a gray dot.right click the Server row with a gray status, the following will appear: 2. Choosing Manage opens the Add server windows shown below 14 Video Insight

15 The General tab pop up can be used to configure the following: Server Name:This field will populate the Server name reporting to the HM, you may add a prefix to this name, but you may not delete and replace the name completely. Minutes to Warning:The allotted time for a warning before an is sent to the HM contacts with the warning details. Minutes to Error: The allotted time for an Error before an is sent to the HM contacts with the error details. 3. Select the Tab 4. Check the desired contacts to be notified in the event of an Error or a Warning condition is encountered. 5. Click the Conditions tab in order to identify what are the events that will be notified to the contacts configured in the previous step 15 Video Insight

16 6. Check the desired conditions. An will be generated to the contacts selected in the earlier step once the condition is met and the minutes to Warning or minutes to Error have been exceeded. 16 Video Insight