Introduction to SilverCARE. Conference Information Phone number: (641) Access code:

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Angelina Hancock
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1 Introduction to SilverCARE Conference Information Phone number: (641) Access code:

2 Clyde Ponder Director of Sales

3 Agenda Benefits of CAREINGTON S networks Discuss SilverCARE product designed for seniors Describe the different products that encompass SilverCARE Cost of the plan Membership application process Available marketing support Topic of next web seminar Q & A

that encompass SilverCARE Cost of the plan Membership

4 Benefits of CAREINGTON s networks - Affordable, low membership fees - Anyone can participate - Unlimited usage with NO effect on rates - No waiting - No increase in membership fees - Access to negotiated discounts - Can be blended with insurance products - Compatible with consumer-directed accounts (HSAs/FSAs)

increase in membership fees - Access to negotiated discounts - Can be blended

5 We re here to help Clyde Ponder Director of Sales (800) ext Mark Roberts Senior Sales Representative (800) ext Andrew W. Schenck National Sales Representative (800) ext Ryan Reist National Sales Representative (800) ext David Ridley National Sales Representative (800) ext Member Services (800) ext English (800) ext Spanish

Schenck National Sales Representative (800) 441-0380 ext. 2917 andrews@careington.

6 Poll Question: What percentage of your business is from the senior market? A) 0 20% B) 20% - 40% C) 40% - 60% D) 60% - 80% E) 80% - 100%

7 Mark Roberts Senior Sales Representative

8 SilverCARE Products Dental, vision & hearing care Prescription drugs Diabetes supplies $14.95/month Podiatry $149/annual Nurse line Long-term care Funeral counseling & planning Identity theft coverage

9 Dental CAREINGTON International Savings of 20% to 60% on most dental procedures including oral exams, cleanings and dentures, root canals and crowns Over 54,000 participating providers nationwide Average annual savings of $1,200 per family on dental work Orthodontics included for children and adults Cosmetic dentistry such as bonding and veneers also included All specialties included-endodontics, oral surgery, orthodontics, pedodontics, periodontics and prosthodontics - a 20% reduction on normal fees where available Members may visit any participating dentist on the plan and change providers at any time

Cosmetic dentistry such as bonding and veneers also included All specialties included-endodontics, oral surgery, orthodontics, pedodontics, periodontics

10 Vision Eye Care International Savings of 15% to 25% on medical eye care Savings of 40% to 60% on eyewear Access to more than 30,000 eye care professionals and over 13,000 locations nationwide including Sears, Target, JCPenney, Pearle Vision, EyeMasters, VisionWorks, Eyeglass World, and many others Save 10% to 20% on a large selection of brand-name conventional contact lenses Reduced fees on cosmetic surgery, including eyelid surgery Savings range from 15% to 25% on all elective procedures and include LASIK and CO2 skin resurfacing Save 20% to 60% on mail-order conventional contact lenses Members also receive one free eye exam per family per year at participating provider locations

11 Hearing - HearPO 30% discount on hearing evaluations and exams 5% to 60% discount on hearing aids at any HearPO provider Over 200 models of hearing aids available, including the newest programmable and digital technology Follow-up services at no charge for one year Access to over 1,600 locations nationwide Provided by the manufacturers of the nation s largest provider of topquality hearing instruments, HearPO

digital technology Follow-up services at no charge for one year Access to over 1,600 locations

12 Prescription Drugs - Caremark Members save an average of 13% on brand-name drugs and 31 % on generic drugs Over 57,000 participating pharmacies nationwide including: Albertsons Costco CVS Kmart Rite Aid Wal-Mart Kroger Safeway Target Walgreens Winn Dixie Publix

participating pharmacies nationwide including: Albertsons Costco

13 Diabetes Supplies Better Living Now Save 20% to 30% on durable medical equipment and 20% to 40% on disposable medical supplies Save 20% to 25% on nutritional supplements and daily living aids NO shipping charges for orders $100 or more NO complicated forms to complete NO inconvenient trips to the pharmacy

nutritional supplements and daily living aids NO shipping charges for orders

14 Podiatry Healthcare Networks of America Over 3,500 providers nationwide 50% discount on the provider s normal fee for the initial exam 20% discount on the provider s normal fee for all other services and products Treatment programs for heel pain, bunions, hammertoes, ingrown toenails, diabetes, arch pain, arthritis, and other foot and ankle problems

fee for all other services and products Treatment programs for heel pain, bunions,

15 Nurse Line OPTUM Toll-free and fully confidential availability to registered nurses, 24 hours a day Access to an audio library on over 1,100 health topics (550 topics in Spanish) Information about self care techniques for common symptoms Explanations on what to expect during a medical test Help from a registered nurse who can answer questions regarding: Diagnostic and surgical procedures A recently diagnosed medical condition Prescription and over the counter medication information Home medical emergencies

what to expect during a medical test Help from a registered nurse who can answer questions regarding: Diagnostic and surgical

16 Long-Term Care Health Synergies Inc. Save 5% to 30% off the normal fees for services Over 4,300 providers Services Included: Skilled nursing facilities Assisted living facilities Home health care Home health aides Hospice care Durable medical equipment Physical and occupational therapies

Services Included: Skilled nursing facilities Assisted living

17 Funeral Counseling & Planning Tribute Direct On-line comprehensive end of life pre-planning and coordination Control the cost of your funeral with savings of 40% to 70% on end of life merchandise Ensure that personal records are organized and easy for your survivors to locate and your wishes known 24/7 telephone and web support from hospice-trained counselors FREE nationwide delivery of caskets

Ensure that personal records are organized and easy for your survivors to locate and your wishes

18 Identity Theft Coverage American General Unparalleled Customer Service Highly trained identity theft specialists are on call to guide individuals through the process of restoring their identity profiles and credit records Income Protection Coverage is provided for lost wages related to a covered stolen Identity event Expense Reimbursement Expenses related to the recovery of your identity, including defense costs for certain civil suits, re-filing for loans and reimbursement of fees are covered. * Not available in FL, NV and NY

for lost wages related to a covered stolen Identity event Expense Reimbursement Expenses related to the recovery of your identity,

19 Cost of SilverCARE Monthly Rate: $14.95 per household Annual Rate: $ per family Savings of $30.40 if member pays the one-time annual fee One time non-refundable processing fee of $20 which is split 50/50 with agent and CI 45 Day Cancellation

20 Membership application Step 1 Fill out contact information: Name, address, phone number, date of birth, and any dependents names/dates of birth Step 2 Select monthly or annual payment Step 3 Select member payment options: Credit or debit card, bank draft*, checks, money orders*

of birth Step 2 Select monthly or annual payment Step 3 Select member

21 Membership application Step 4 Include the effective date Step 5 Include your Agent Code and Mkt code which is same as agent code

22 Application process - Submit applications by Fax to or Regular mail or personal delivery to our corporate office: CAREINGTON International 7400 Gaylord Parkway Frisco, TX Once the application is processed, the member will receive their membership packet within 7-10 business days

23 Marketing support - Contact sales reps for brochures and PDFs - Submit any marketing materials to the compliance department for review Contact sales reps for additional information about compliance

24 COMING SOON! Dental Insurance Product Web Seminar in January Date TBD

25 Poll Question Results

26 Questions & Answers

Medicare Supplement. What Is an Annuity? Final Expense Insurance. What is Medicare?

Medicare Supplement. What Is an Annuity? Final Expense Insurance. What is Medicare? Medicare Supplement What is Medicare? Medicare is health insurance for people 65 or older, under age 65 with certain disabilities, and any age with End-Stage Renal Disease (ESRD) (permanent kidney failure