HASA Video Remote Interpreting. Portfolio. Spring 2014

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1 HASA Video Remote Interpreting Portfolio Spring

2 The HASA Main Reception Desk 2

3 Audio-Video Conference With Remote VRI Team Interpreter from Partner VRI Company Friday, March 21 State Council Audio-Video Conference Participants on multi-party video conference call; VRI interpreter at HASA Site: Offices and homes Participants: Committee members VRI Interpreter: Barb Menges, CSC Team Interpreter: Brian Technology: Laptop to ipad; VP Call Duration: 3 hours Goal: Committee meeting Topics: Deaf citizen rights, activities, emergency planning, goals, strategy and priorities Note: Team interpreters see each other linked by FaceTime. 3

4 Rehab Patient in Bed Thursday, March 27 Activities Director Interview with Rehab Patient Participants on-site in patient room; VRI Interpreter in station at HASA Site: Patient Room in Rehab Center Patient: CP, Curved Spine, Broken Legs Staff: Nurses, Therapists and CNA VRI Interpreter: Barb Menges, CSC Technology: Galaxy-PC; ODI Call Duration: 1 hour Goal: Inform activities and build rapport Topics: condition, church, voting, siblings, movement, movies Note: Patient moves only part of body and is confined to bed most of the time Link: Research\Health Care Interpreting Nursing.pdf 4

5 IRS Tax Counseling for the Elderly AARP Tax-Aide Saturday, March 29 IRS Free Tax Return Preparation Session by AARP Four participants on-site in local library; One spouse at home; VI at HASA Site: Local Library Taxpayers: Deaf Couple Volunteer Preparer: Barbara Leonard Hearing Interpreter: Steve Frank, CI&CT Technology 1: Laptop-Laptop; Skype Call Technology 2: ipad-ipad; FaceTime Call Duration: 1.75 hours Goal: Prepare and File US and State Taxes Topics: Student and employment status, in-take sheet, 1040, income, deductions, state return, balance Note: Without VRI would have written notes back and forth Link: (continued next page) Preparation-for-You-by-Volunteers 5

6 AARP: ODI to FaceTime Bridge (continued from page 5) Sample Form 1040 Interpreter Screen Interpreter Deaf Wife Deaf Husband on FaceTime 6

7 Team: On-Site ASL with VRI CDI Monday, March 31 Medical Interview for Capacity in Nursing Home Participants and hearing interpreter on-site; Deaf VRI interpreter at home Site: Pt Room in Skilled Nursing Center Patient: Kidney Failure and Stroke Staff: Medical Director Hearing Interpreter: Steve Frank, CI&CT Deaf Interpreter: Bette Hicks, CDI Technology: Laptop to ipad; VP Call Duration: 3 hours Goal: Determine capacity Topics: Illnesses, diagnoses, treatment, care, family, power of attorney for health, advanced directives Note: In center since Dec and likely no one ever told him diagnosis Link: 7

8 International Friday, April 4 Product Training Meeting in Middle East Three participants on-site in foreign hotel; VRI interpreters at HASA Site: Hotel Lobby Participants: American Deaf, Foreign Deaf, Hearing business people VRI Interpreters: Steve Frank, CI&CT Barb Menges, CSC Technology: PC laptop, ipad, Wi-Fi Video Platforms: ODI, Zoom, Skype Duration: 4 hours Goal: Business Meeting Topics: alerting products for the deaf, training Note: 7-hour time difference Link: 8

9 Workplace Monday, April 7 New Employee Orientation and Training Participants and one interpreter on-site; VRI team interpreter at HASA Site: Company Meeting Room Consumer: New Employee Client: Company HR and Safety On-site Interpreter: Steve Frank, CI&CT VRI Interpreter: Barb Menges, CSC Technology: ipad 3; ODI; Mi-Fi Duration: 3 hours Goal: Orientation and Training Topics: safety, blood borne pathogens, OSHA, personal protection equipment Note: Hybrid on-site and VRI assignment Link: 9

10 IRS TCE AARP Tax-Aide Tuesday, April 8 VITA Free Tax Return Preparation Session by AARP Five participants on-site in local church; VRI interpreter at HASA Center Site: Church Gathering Hall Taxpayers: Deaf Couple Volunteer Preparers: Betty W., James W. VRI Interpreter: Steve Frank, CI&CT Technology: Laptop-PC; ODI; Wi-Fi Duration: 1.75 hours Goal: Prepare and File US and State Taxes Topics: Student and employment status, in-take sheet, 1040, income, rental credit deductions, state return, eligible deductions and refunds Note: Without VRI, couple and volunteer would have written notes Link: 10

11 11

12 HASA Video Remote Interpreting Stephen Frank HASA VRI Director 5900 Metro Dr. Baltimore, MD (410) ext

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