Eng ACANO ACADEMY 2015
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1 ACANO ACADEMY 2015
2 Acano Essentials TRAINING & CERTIFICATION GUIDE Acano Solution Design Acano Partner Sales Accelerator Acano Certified Operator Acano Certified Expert I & II Acano Certified Integrator
3 Acano Sales Essentials Acano Solution Design Acano Partner Sales Accelerator Acano Certified Operator Acano Certified Expert I & II Acano Certified Integrator
4 COURSE DESCRIPTION ACANO SALES ESSENTIALS COURSE DESCRIPTION: This course provides students with a basic understanding of the Acano solution and user benefits. Upon completion of the course students will be confident in telling the Acano story, demonstrating the Acano solution and mapping out the benefits and possibilities Acano brings to users and organizations worldwide. TARGET AUDIENCE: Acano Authorized Partner Sales people COURSE DURATION: 2 hours virtual attendance. We also provide customized sales training upon request, delivered onsite. PRE-REQUISITES: Register for and download a goacano user license available here: COURSE AGENDA: Solution overview. Use Cases. Demonstrations. ENROLLMENTS: Students are requested to enroll on For customized training, please contact [email protected]
5 Acano Sales Essentials Acano Solution Design Acano Partner Sales Accelerator Acano Certified Operator Acano Certified Expert I & II Acano Certified Integrator
6 COURSE DESCRIPTION ACANO SOLUTION DESIGN COURSE DESCRIPTION: This course provides students with the capabilities to architect/whiteboard an Acano solution at a high level in various customer contexts. Students will gain a deeper understanding of the key components, overall design and flexibility of the Acano software platform and how it can be mixed and matched in architecture and deployed with total freedom to meet any customer need. TARGET AUDIENCE: Acano Authorized Partners Sales and PreSales people COURSE DURATION: 2 hours virtual attendance. We also provide customized sales training upon request, delivered onsite. PRE-REQUISITES: Complete Acano Sales Essentials. COURSE AGENDA: Solution overview, components and applications. Extensibility. User scenarios. ENROLLMENTS: Students are requested to enroll on For customized training, please contact [email protected]
7 Acano Sales Essentials Acano Solution Design Acano Partner Sales Accelerator Acano Certified Operator Acano Certified Expert I & II Acano Certified Integrator
8 COURSE DESCRIPTION ACANO PARTNER-SALES ACCELERATOR COURSE DESCRIPTION: This tailor-made course is designed to accelerate sales of the Acano solution within a partner's collaboration business goals. By directly engaging with each partner individually from the sales engine up to leadership, the workshop created has a laser focus on their specific business objectives, audience, messaging and key differentiators. Upon completion, the partner sales engine is armed with the right insight and tools to grow their collaboration business. TARGET AUDIENCE: Acano Authorized Partners Sales people COURSE DURATION: 1 day delivered onsite. PRE-REQUISITES: Complete Acano Sales Essentials. ENROLLMENTS: Students are requested to enroll on for the pre-requisite training. For customized training, please contact [email protected]
9 Acano Sales Essentials Acano Solution Design Acano Partner Sales Accelerator Acano Certified Operator Acano Certified Expert I & II Acano Certified Integrator
10 COURSE DESCRIPTION: ACO is designed to assist help-desk operators manage and secure an excellent user experience with Acano Solution and Client. Students will learn to fully understand the features, benefits and operation of the Acano Solution. Participants will learn how to use cospaces, explore the possibilities of the solution, integrate 3 rd party technology and manage conferences. Students will receive the ACO Certificate upon course completion and passing of the exam. TARGET AUDIENCE: Customer and Acano Authorized Partner Help Desk Operators (Level 1 Support) COURSE DURATION: 4 hours virtual attendance. COURSE DESCRIPTION ACANO CERTIFIED OPERATOR PRE-REQUISITES: Students are required to have an Acano license/registered users license. COURSE AGENDA: Introduction to the components, usage possibilities and trouble-shooting of the Acano solution and client. ENROLLMENTS: Students are requested to enroll at
11 Acano Sales Essentials Acano Solution Design Acano Partner Sales Accelerator Acano Certified Operator Acano Certified Expert I & II Acano Certified Integrator
12 COURSE DESCRIPTION: An advanced hands-on course, ACE assists technicians and engineers fully understand how to install, configure, support and trouble-shoot the Acano software solution on the Acano Server and on standard servers in a virtualized environment. Students will receive the ACE I Certificate upon course completion of the course, and passing of the exam. TARGET AUDIENCE: Acano Authorized Partner / Customer Technical Consultants & Solution Architects COURSE DURATION: 3 days onsite or virtual attendance. PRE-REQUISITES: Complete Acano Solution Design if no prior knowledge of Acano. COURSE AGENDA: Day 1: Installation and Configuration Day 2: Trouble-shooting and Support Day 3: API and practical exam COURSE DESCRIPTION ACANO CERTIFIED EXPERT I ENROLLMENTS: Students are requested to enroll at
13 COURSE AGENDA ACANO CERTIFIED EXPERT I SOLUTION OVERVIEW COMPONENTS OVERVIEW Webbridge, TURN server Call bridge, XMPP Server, API and Acano Manager, MMP Single server vs multi server deployment VM vs Acano Server Acano Server HW + photo MMP configuration CALL BRIDGE Dial plan configuration Integration with existing SIP call control Integration with LYNC server LYNC EDGE server integration GW functionality configuration LDAP configuration DNS EDGE APPLICATIONS Configuring the XMMP server Configuring the web bridge Configuring the TURN server TROUBLESHOOTING MMP tools LOGS Dial plan issues XMPP server issues Web bridge issues ACANO MANAGER Installation Calls in progress Configuring it to use and MCU Multi MCU model Dashboard model Multitenanacy model Billing model Filtering and using CDRs Troubleshooting API Overview Use case scenarios
14 COURSE DESCRIPTION: An advanced hands-on course, ACE II builds on the learning acquired in ACE I, and goes deeper into complex, global deployments and architectures. Upon completion of the course, students will be capable of customized Solution Design, Solution Customization and using APIs to create integrated solutions Students will receive the ACE II Certificate upon course completion of the course, and passing of the exam. TARGET AUDIENCE: Acano Authorized Partner & Customer Technical Consultants. COURSE DURATION: 3 days onsite or virtual attendance. PRE-REQUISITES: Complete ACE I COURSE DESCRIPTION ACANO CERTIFIED EXPERT II COURSE AGENDA: Day 1: Solution Design, LYNC & Multi tenancy Day 2: Licensing, Branding, H.323, VM, Logs, SNMP and Web RTC ENROLLMENTS: Students are requested to enroll at
15 COURSE AGENDA ACANO CERTIFIED EXPERT II DESIGNING A DEPLOYMENT FOR RESILIENCE AND SCALABILITY Designing for scalability Designing for multiple points of presence and Geo awareness Designing a resilient solution Integrating with existing resilient SIP call control Case studies of successful Acano deployments UNDERSTANDING ACANO LICENSING User license model Acano manager features BRANDING THE ACANO SOLUTION Understanding branding levels Worked example of implementing branding INTERGRATING WITH LYNC On premise deployment vs. Direct federation Case study of a successful deployment integrated with Lync DESIGNING A SOLUTION FOR MULTI TENANCY Configuring for multi tenancy Managing multi tenant deployment Case study of a successful multi tenancy deployment INTEGRATING WITH H.323 ENDPOINTS Designing a solution with the Acano H323 gateway Configuring the H323 Gateway (new in 1.7) USING ACANO ON VM VARE Host deployment considerations Deploying on a VM UNDERSTANDING ACANO CDS LOGS MANAGING ACANO USING SNMP CUSTOMIZONG WEBRTC
16 Acano Essentials Acano Solution Design Acano Partner Sales Accelerator Acano Certified Operator Acano Certified Expert I & II Acano Certified Integrator
17 COURSE DESCRIPTION: An advanced hands-on course, ACI addresses extensibility of the Acano Software Platform. Students will learn how to manage the Acano open APIs to create integrated solutions. Students will receive the ACI Certificate upon course completion of the course, and passing of the exam. TARGET AUDIENCE: Acano Authorized Partners Technical integrators. Acano Customers Technical integrators. COURSE DURATION: 2 day hands-on onsite or virtual attendance. PRE-REQUISITES: Students are recommended to have completed the courses; ACE I or ACE II. COURSE AGENDA: Day 1: Day 2: COURSE DESCRIPTION ACANO CERTIFIED INTEGRATOR ENROLLMENTS: Students are requested to enroll at
18 PRICING
19 PRICE OVERVIEW Sales Enablement Duration List Price Authorized Partner Price ACANO Essentials 2 hours $500 $350 ACANO Solution Design 2 hours $500 $350 ACANO Partner-Sales Acceleration 1 day Partner Specific Offering Partner Specific Offering Technical Certifications Duration List Price Authorized Partner Price ACANO Certified Operator 4 hours $500 $350 ACANO Certified Expert I ACANO Certified Expert I Challenge Exam 3 days 4 hours $1500 $500 $1050 $350 ACANO Certified Expert II ACANO Certified Expert II Challenge Exam 3 days 4 hours $1500 $500 $1050 $350 ACANO Certified Integrator 2 days $1000 $700
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