MA in Human Resource Management

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1 CITY CAMPUS London Metropolitan Business School MA in Human Resource Management Course Handbook For admission in

2 The Postgraduate Academic Year AUTUMN SEMESTER Start - End Welcome Programme 24 September October 2009 Teaching 5 October December 2009 Christmas Break 21 December January 2010 Teaching/revision 11 January January 2010 Examinations 18 January February 2010 Dissertation Deadline 22 January 2010 SPRING SEMESTER Welcome Programme (new February entrants only) 2 February February 2010 Teaching 8 February March 2010 Easter Break 29 March April 2010 Teaching 12 April May 2010 Teaching/revision 10 May May 2010 Examinations 17 May June 2010 Dissertation Deadline 21 May 2010 SUMMER STUDY PERIOD Summer 7 June September 2010 Resit Examinations 19 July July 2010 Reassessment Coursework 30 July 2010 Dissertation Deadline 3 September 2010 In addition to these dates you need to be aware of other important events and deadlines throughout the year; such as coursework submission dates, publication of the exam timetable, publication of results, mitigating circumstances deadlines, programme planning deadlines. You can access these at:

3 KEY CONTACTS Postgraduate Office: Moorgate room MG1-04, first floor 84 Moorgate London EC2M 6SQ Tel: LMBS Departmental Office Moorgate room MG1-04, first floor 84 Moorgate London EC2M 6SQ Tel: Switchboard Course Leader: Helen Davis Room MG2-15 second floor Moorgate Telephone: [email protected] Main Campus teaching location: Moorgate, City campus

4 CONTENTS 1.0 WELCOME TO THE COURSE Using This Handbook WELCOME TO LONDON METROPOLITAN BUSINESS SCHOOL Introduction to the Course Key Features of Postgraduate Courses Introduction to London Metropolitan Business School Location and the School s facilities supporting the course Learning and Teaching on the Course Research in the Business School BEING A POSTGRADUATE STUDENT Welcome Programme Checklist Your first semester Attendance, academic engagement and employment Studying Enrolment and Re-enrolment Credit for previous learning Module Registration and Programme Approval Your Timetable Publication of Results and Transcripts MANAGING YOUR ACADEMIC LIFE ON-LINE Your University IT Account Communication Your Contact Details Evision WebLearn Online module resources THE STUDENT VOICE StARs Course Committees Students views on modules and courses SOURCES OF INFORMATION AND ADVICE Postgraduate Office The Graduate School Postgraduate Course Leader Module Lecturers Student Success through Learning Development Student Services Disabilities and Dyslexia Service (DDS) Placements/study abroad DISSERTATION OR PROJECT Registration Supervision Arrangements Topic approval Planning and Timing Submission MARKING AND ASSESSMENT Academic Regulations Marking and grades Your responsibilities concerning Assessment Assessment Feedback Submission of coursework Examination Timetable... 17

5 8.7 Past Examination Papers Mitigating circumstances Assessment Board Appeals Action in the event of failure to pass a module University Criteria for Awards WITHDRAWAL, INTERRUPTION OR TRANSFER Withdrawal from a module Intermission of Studies Mode of Study Course Transfers STUDY RESOURCES AND FACILITIES Libraries and Special Collections Subject Librarians and Subject Guides Student feedback Media Resources ICT Services FURTHER LEARNING OPPORTUNITIES Open Language Programme COURSE SPECIFICATION USEFUL INFORMATION DIRECTORY OF MODULES FOR THE COURSE INDEX OF KEY SOURCES OF INFORMATION Relevant University Procedures: Useful online information:... 33

6 1.0 WELCOME TO THE COURSE 1 This is the Course Handbook for the MA Human Resource Management. The staff of the Business School wish you a warm welcome to London Metropolitan University City campus and to the study of MA Human Resource Management. 1.1 Using This Handbook This handbook contains a lot of information. Some of it will be of more relevance later in the course than at the start of your studies. You can access the course handbook either by logging into your Evision account or via the University s website at: We recommend that you read this Course Handbook thoroughly and carefully, as it covers many of the questions you will have about your course. Sections 4 and 6 in particular, will help you locate the advice you will need and Section 15 contains an Index of key sources of information that you may need to access during your course. For detailed information you will sometimes need to consult other sources, including: University Student Handbook - for details of important University regulations and procedures. It also provides information on university life and all the support services available. The University Student Handbook can be accessed at: PostGrad-Line a comprehensive on-line source of postgraduate course and module information available at: Postgraduate students webpage a comprehensive on-line resource for postgraduate students. Provides information about your Postgraduate Office, timetables, details of timeslots and room numbers for most taught modules. Once you have completed enrolment and registration, you can view and print your personal timetable Please see: The Course Specification (Section 12 of this handbook) defines the key features of your course, its aims, structure and learning outcomes, and includes all the modules you must study for the award. All postgraduate courses are governed by the University s Academic Regulations ( It is your responsibility to be fully aware of the regulations which govern your studies as a postgraduate student of the University. Your course may in addition have some course specific regulations or may be governed by a Professional Body. Where relevant these are included in paragraph 32 of the Course Specification, contained within Section 12 of this handbook. You should note that occasionally, the details in this handbook may be amended or revised in order to improve the Course. We hope that some of you will feel sufficiently committed to your course to participate as a Student Representative (see Section 5). Equally, we would at any time, welcome your comments about the course or any suggestions for improvements. We wish you every success with your studies.

7 2.0 WELCOME TO LONDON METROPOLITAN BUSINESS SCHOOL 2.1 Introduction to the Course 1 We have taken a great deal of time and care to develop this course and have been guided by the changes in the Chartered Institute of Personnel and Development s requirements as well as by our experience of running previous HR courses. AS A MASTERS DEGREE, THE COURSE REQUIRES CONSIDERABLE COMMITMENT BOTH WITHIN, AND OUTSIDE, THE TAUGHT SESSIONS. IT AIMS TO EQUIP YOU WITH THE KNOWLEDGE AND SKILLS FOR A SUCCESSFUL CAREER. TO DEVELOP THIS LEVEL OF PROFESSIONAL ABILITY, WE AIM TO FACILITATE YOUR STUDY BY GUIDED CLASS DEBATE AND PRACTICAL EXPERIENCE. EXPERIENTIAL LEARNING WILL BE A FOCUS OF THE SEVERAL STUDY TRIPS, INCLUDING RESIDENTIAL STUDY. YOU WILL BE ENCOURAGED TO DEVELOP A PRO-ACTIVE AND REFLECTIVE APPROACH TO YOUR LEARNING TO ENABLE YOU TO CAPITALISE ON THE OPPORTUNITIES OFFERED. Our philosophy of management education is built upon a recognition of the profound value of the class-based learning group. In our view, nothing can substitute for the experience of working with other individuals with similar and complementary skills and views in the classroom situation. We will often ask students to work autonomously but this will always be as a means of filling out or developing class-based work. We also strongly value the experience which each participant on the programme has had - this is a hugely valuable resource for the group. Often class-based activity is designed to help others gain the value from a critical review of an individual's experience of a particular practice or concept. In practice, this still means that there will be lectures and formal sessions, but there will be group work, presentations by students, case studies, role play, student research and discussion, much of it based around students own organizations. Most of the classroom work will require active contributions from participants. In particular, we feel that it is the student s responsibility to make the necessary connections between our inputs and their own development needs. If a concept is being presented for which the student cannot make an immediate connection with what goes on in their work situation, then they will need to try several different strategies, such as comparing with other course participants, discussing what contextual elements might help or hinder application of the concept in question, checking at work if the approach is used in a different way, seeing if it could apply in a restricted way, altering or amending the concept, and so on. In other words, the more active their role in the programme, the more they will derive from it. 2.2 Key Features of Postgraduate Courses The Course Specification (see Section 12) details your course curriculum and structure and you should study this closely. Many features are defined by the Postgraduate Regulatory Framework, part of the University s Academic Regulations (see Section 15 of this handbook for details), which sets out general features common to almost all Masters courses. (i) Full-time students starting Masters programmes in the Autumn semester are taught over a 48-week year, requiring approximately 40 hours of study per week. For fulltime students starting courses in February the workload is similar but is distributed over a longer study period and normally completed at the end of the following Spring semester. Part-time students undertake the equivalent overall workload over a longer period of study, normally at least two years. (ii) The standard Masters award requires 180 credits at level M: normally 120 credits for the taught elements and 60 credits for the Dissertation or Project. There are some

8 2 exceptions to the rule, such as specified Masters courses in Human Resource Management, which require 200 credits, and the MBA at 220 credits. (iii) Most postgraduate modules are equivalent to 20 credits. Typically, a full-time student studies modules equivalent to 60 credits per semester (normally 3 modules), with 15 weeks of teaching, revision and assessment activities for each module. (iv) The taught elements of postgraduate courses are mainly compulsory core modules and normally include one concerned with research methodology and project development and practice, in preparation for the dissertation or project. Some courses may include designate modules, which can be chosen from a specified list for the course, or elective modules, which can be chosen from any available at postgraduate level. (v) All taught modules and the dissertation or project module, are marked on a percentage scale, with a pass/fail threshold of 50%. (vi) Based on the final aggregate of average percentage results, Masters awards are graded as: Masters (50-59%), Masters with Merit (60 69%), or Masters with Distinction (70% plus) (vii) While most students will aim to achieve the full Masters qualification, all Masters courses offer the subsidiary awards of Postgraduate Certificate or Postgraduate Diploma (both available with Merit or with Distinction) for students unable to complete their full programme of study. The full list of awards and their requirements is as follows: Award Credits at level M Modules Required Masters 180 credits 6 modules + dissertation MA HRM 200 credits 7 modules + dissertation Postgraduate Diploma 120 credits 6 modules Postgraduate Certificate 60 credits 3 modules 2.3 Introduction to London Metropolitan Business School Following its launch in August 2007, London Metropolitan Business School (LMBS) is now one of the largest Business Schools in Europe with ambitions and capabilities to match this international profile. With approximately 200 full-time academic staff, over 9,000 students, and over 100 courses at undergraduate and postgraduate levels, the formation of LMBS has enabled us to build on our already well established reputation as one of the largest and most successful providers of business and management education in the country. The School is located across both University campuses and we are the only UK business school located in the city of London. Our vision is to be the leading international business school in our chosen markets, through innovation and the development of global networks. Our mission is to enable individuals and organisations to realise their potential through the provision of excellent business and management education. LMBS offers an extensive range of undergraduate, postgraduate, professional and executive courses within eight subject groups. These are: Accounting and Business Law Business Analysis, Information Systems, Transport and Logistics Economics Finance and Financial Services Human Resource Management

9 3 Management, Strategy and Leadership Marketing and Communications Tourism, Sport and Creative Industries We currently offer over 60 postgraduate courses in the above subject areas. In addition to general business and management courses such as the MBA and MA Management, there are more specialist courses in disciplines such as financial derivatives and corporate governance and courses serving specific industry sectors such as events management and transport. We also award Professional Doctorates and PhDs. We regularly review our course portfolio, and new postgraduate courses for 09/10 include Aviation Marketing, Aviation and international Trade, International Business and Sustainability, International Business and Emerging Markets, Economic Development and Financial Risk Management. A number of our courses are run jointly with Business Schools in Europe and North America so that students have the opportunity to study in two countries and obtain dual awards. Currently postgraduate students account for 24% of our student body but our aim over the next five years is to grow this to 30% in line with our aspiration to raise the centre of gravity of the Business School. 2.4 Location and the School s facilities supporting the course LMBS is based on both campuses. At the City campus, the School is located in the Moorgate building. At the North campus, the School is located in Stapleton House. Teaching mainly takes place in these buildings but large classes may be timetabled in other University buildings on the respective campuses. A key feature of the LMBS student experience is the provision of resources to enhance learning. As well as well-stocked libraries and modern ICT labs using cutting-edge technology, our facilities include a Bloomberg Research Trading Room where you can get hands-on experience of a dealing room, and a flight simulator on which aviation students can get experience of landing an aircraft. All courses are supported by a virtual learning environment, Weblearn, and we continue to invest in learning materials and platforms. Currently we are working with our counterparts at the Universities of Cambridge and Nottingham to develop electronic learning resources. Accommodation and facilities for students at each site include lecture theatres, classrooms, learning resources, administrative and student support facilities and refreshment and social facilities. At Moorgate and Stapleton House you can also find our Business Relations Offices, which have links with a large number of companies and organisations and can assist students to obtain work placements and internships. Business School students also benefit from the modern facilities in the wider University. These include the Graduate School, designed by the world renowned architect Daniel Libeskind and new sports and fitness facilities located in the state of the art Science Centre. 2.5 Learning and Teaching on the Course LMBS endeavours to provide students with an excellent learning experience that is current, academically challenging and vocationally relevant. An emphasis is also placed upon developing students personal transferable skills and attributes in order that they can progress to rewarding careers. We work in partnership with students to develop their knowledge and skill set, provide value-added experiences, and enhance their future employment opportunities. From 09/10, students will be required to prepare, in conjunction with their tutors, and where appropriate their employer, a personal development plan as part of their studies. The most recent subject review of our teaching, student support and course provision by the UK Government s Quality Assurance Agency awarded business and management education top marks and so placed it in the top 5% of UK Business Schools. In addition, the School s commitment to teaching has been recognized nationally through awards gained by its lecturers.

10 4 The Business School also has strong links with employers and professional bodies. We encourage students to take advantage of opportunities for gaining work experience whilst on their course. To this end our Business Relations Office has extensive links with industry and can assist students in obtaining placements and internships. Recent employers we have worked with include Air France, Arsenal Football Club, Barclays Bank, BBC Worldwide, Chester Boyd, HSBC, Limelight Projects, Orient Express and the Hilton Hotel Group. We can also help students secure work experience abroad. Recent overseas based employers of our students include: Disney Florida and Paris, Rail Europe, DICR Europe Ltd, Eurocity Consultants (Brussels), Dunas Hotel (Grand Canaria), Siemens (Germany), Orient Express Hotels and Trains and Cruises Worldwide. Professional bodies we work with include the Association of Chartered Certified Accountants, Chartered Institute of Management Accountants, Chartered Institute of Marketing, Chartered Institute of Public Relations, Chartered Institute of Purchasing and Supply, Chartered Institute of Personnel and Development, British Academy of Management, Association of Business Schools and Royal Aeronautical Society. Many of our courses lead to membership of these and other professional bodies. The Business School is also a member of, and working towards accreditation by, the international Association of MBAs (AMBA) and Association to Advance Collegiate Schools of Business (AACSB). Our graduates can be found working in many countries and in all sectors of the economy. Some of the organisations where our students have found employment include: BP, Coutts Bank, Daiwa, Deloitte and Touche, Deutsche Morgan Grenfell, Forte UK, Marks and Spencer, Rank Xerox, Royal Bank of Scotland, and Virgin. Course leaders and other faculty members can often provide information leading to important contacts with prospective employers. 2.6 Research in the Business School Research is a very important aspect of the Business School s work. It underpins the curriculum, sustains excellence in our teaching, supports consultancy, promotes relations with national and international partners and promotes an academic and intellectual ethos within the School. Research in the Business School is wide ranging in terms of the issues we address. We are, however, developing a distinctive profile and reputation around a number of research themes which characterise our mission, values and subject strengths, including financial services, entrepreneurship, social enterprise, cultural and creative industries, world markets, governance, sustainability, corporate social responsibility, employment and equal opportunities, business analysis, professional and managerial practice and pedagogy. Through multi and interdisciplinary research we can address real-world problems which are rarely amenable to single disciplinary solutions. Our partnerships with corporate, public sector and other educational organisations also provide us with a strong base for carrying out policy and practice-based and transnational research. Research in the Business School is mainly organised around a number of Research Centres. Currently these are: Centre for International Capital Markets Management Research Centre Comparative Organisation and Equality Research Centre Centre for International Business and Sustainability Centre for Corporate Responsibility Centre for International Transport Management Centre for Research in Marketing Centre for Business Education Research Centre for Research in Cultural Industries Management (proposed) Centre for Research in African Business (proposed) These Centres undertake pure and applied research and consultancy in their fields. They also organise workshops, seminars and conferences, often with a strong international dimension, produce working papers and reports and publish articles in academic and practitioner journals. Senior staff are also represented on the editorial boards of these publications.

11 5 The University also has a number of Research Institutes and the Business School has strong links with some of these including: Global Policy Institute Working Lives Institute Cities Institute Our research activity is funded partly by the University itself, and partly externally by bodies such as the European Commission, UK Research Councils, Trusts and Foundations. We also carry out applied research and consultancy for a range of clients in the public, private and voluntary sectors. Some examples of our many recent and current projects and research areas are: Employee reward policy and practice trends internationally Current trends in expatriation practice Equality, diversity and inclusion in the workplace Visitor research in London s Royal Parks Voice and value debates and knowledge dissemination Nonprofit, social and arts marketing Digital and internet aspects of fundraising Role of tourism in poverty alleviation in Africa and SE Asia Monetary rules for the open economy Central Bank independence and economic performance in industrial and developing countries Learning, jobs, human capital and growth Pricing American-style derivatives Corporate rules, distributive justice and efficiency Corporate Social Responsibility in UK local authorities IT governance and business intelligence Analysis of business success in London s Olympic zone and hinterland Foreign direct investment and political stability Economics of film production and distribution Analysis of problem-based learning in economics teaching General equilibrium model for credit and market risk Japanese management practices Management implication of NHS reforms Trends in HRM in the Nigerian employment system Diversity and equality in the voluntary sector Leadership styles and their impact on corporate social responsibility Communication of new product development in firms Factors influencing the internationalisation of retailing firms Patient satisfaction in public and private health care Enterprise education for black minority ethnic young people Visitor management strategies in tourism Online consumer behaviour in the hospitality sector Sustainable tourism indicators for the Caribbean There are often opportunities for students themselves to participate in this research and inspiration for students dissertation topics can often be found by discussing such research projects with tutors. If you would like to know more about the work of the research centres and Institutes in the University, speak to your course leader. The Business School offers postgraduate students many opportunities to extend their academic and professional development beyond the immediate boundaries of their course. In addition to work placements and internships, there are regular conferences, seminars and workshops, presentations and talks by outside speakers, industry and professional body events, student competitions and business challenges, visits and social activities. You are encouraged to

12 6 engage in these activities which will add value to your course. Details can be obtained from your course leader and from the LMBS web pages. 3.0 BEING A POSTGRADUATE STUDENT Undertaking study at postgraduate level is likely to involve new and different methods of working compared to your previous experience. You will study more specialised subject matter at a more advanced level, relatively quickly and over a shorter period. You will be expected to pursue your studies with a greater degree of independence than at undergraduate level and to set your own learning objectives within the framework of the course. The remainder of this section highlights the general features and expectations associated with postgraduate study. 3.1 Welcome Programme Checklist Following the Welcome Programme and Course Introductory Meeting, you should check that you have received the following: an ID card (including library number and computer network username) an address a course timetable the location of your Postgraduate Office the location of your Department Office the location of you main learning centre and IT facilities the name of your Course Leader If you arrived late you will still need to obtain the items above and there will be a late Welcome session for you. Contact your designated Postgraduate Office to ensure you know what to do and where to go to get started. Classes commence from the Monday immediately following the Welcome Programme. 3.2 Your first semester After your welcome, you will find yourself in the first week of formal teaching, where you will meet the module lecturers, who will often be giving the main lecture for the module, and other teaching staff, who may be taking seminars or workshop groups. Your first semester usually involves mainly compulsory (core) modules covering essential subject contents and skills elements in your area of study. During this first semester you will meet with your Course Leader who will discuss your study programme and advise you on how to plan your studies for the second semester if you did not do this at the start of the course. 3.3 Attendance, academic engagement and employment Your success depends upon full and regular attendance at all classes, seminars, lectures, workshops, tutorials and the completion of all of your module assessment(s), including your dissertation. Our records show that students who do not attend all their classes are at very high risk of failure. The University s Academic Regulations make it clear that attendance and full academic engagement are requirements of your registration on your course. The content of modules is progressive, so if you miss a session you will need to catch up. However, we do recognise that for some postgraduate students there may be occasions where your absence is unavoidable; in such circumstances, we strongly recommend that you contact your Course Leader or Module Tutor/Lecturer. If you are having ongoing difficulties with attendance or committing fully to your postgraduate studies please contact your Postgraduate Office for advice on what to do.

13 7 Please note - for international students, the University is required by the UK government to confirm that you are in regular attendance. The University looks carefully at the evidence of your attendance and academic engagement and full-time students who fall below these requirements can find themselves being moved to a part-time programme. This can have serious implications for you and your course. In the case of part-time students, if you fail to meet attendance and academic engagement requirements the University may withdraw you from some of your modules. In some circumstances this can also lead to you being required to leave your course. We recognise that you may need to undertake part-time work, but strongly advise you not to take employment of more than 15 hours a week if you are a full time student (should you need to take employment of more than 15 hours per week we recommend you register as a part-time student). The University s Employment Service, in Student Services, can help you find a suitable part-time job that can enhance your employability and complement your studies. ( 3.4 Studying As a postgraduate student, you will be seeking to develop your learning at more advanced level and your course will provide many opportunities to acquire new knowledge and skills. To make the most of these you will need to develop a strategy for your studies, planning ahead, managing your time effectively and reflecting on your learning. Assessment is an important feature of study at postgraduate level. Each module booklet sets out detailed assessment requirements and learning outcomes, providing a focus for your studies. There are various forms of assessment and modules often involve a combination of examination and coursework or presentation. It is important that you understand clearly the expectations and deadlines for each item of assessment. You should be aware that all the various coursework assessments and examinations have to be completed for the achievement of your final award. In addition to attending the timetabled sessions, you will need to study in your own time. You should expect to spend hours per week on each module, making a 40 hour per week commitment for a full-time student. Parttime students need to plan a similar time commitment for each module, but will generally be taking fewer modules at any one time. Independent study is particularly important when planning work for your dissertation or project. This is a substantial piece of work, to be developed and completed over a relatively lengthy period, with much of the writing concentrated in the final stages. Working closely with your assigned supervisor, you will need to plan your work carefully, with initial discussion to define the topic, preparatory research and reading, planning the structure of the research and final report, writing and re-writing particular sections and drafts. Please be respectful of the learning environment and remember to switch off your mobile phone before entering all classes and study areas. In summary: plan your learning strategy; allocate enough time; attend all of your module lectures, tutorials and other sessions; start assignments well in advance; seek advice and help; use the learning resources offered; and, enjoy the learning experience!

14 8 3.5 Enrolment and Re-enrolment Enrolment is an annual process. The first time you enrol you will need to provide evidence of your identity and the qualifications which formed the basis of your offer from the University. You will also need to pay your tuition fees or demonstrate how these will be paid. The University ID card you received at enrolment contains your library number and computer network username and allows entry to the University s buildings. Provided you fully completed your enrolment your card should work throughout the year. If it stops working then please seek advice from your Postgraduate Office. By signing the enrolment form you confirm that you accept and will follow the University s regulations If you are studying on a part-time basis over more than one academic year or need to return to complete your studies, you will need to re-enrol online usually from around mid-august. Reenrolment is necessary for your ID card to be reactivated for the new academic year. There will be a deadline for this so it is important that you complete this before the start of the next academic year. 3.6 Credit for previous learning If you already hold a qualification (for example from another college) that may exempt you from part of your course, you may apply for Accreditation of Prior Certificated Learning (APCL). Similarly, if you have undertaken work, paid or voluntary, that has resulted in learning skills or knowledge equivalent to a module you will be studying you may apply for Accreditation of Prior Experiential Learning (APEL). Collectively these are known as Accreditation of Prior Learning (APL). It is important to be aware that any application for APL credit in respect of postgraduate studies must be based on prior learning or experience at a suitably advanced level. This means that it is not normally possible to accredit prior learning at undergraduate level, even if the content may appear similar. The University operates the European Credit Transfer System (ECTS), where 1 European credit (ECTS) is equivalent to 2 UK credits (CATS). Thus, each taught module of 20 credits is normally equivalent to 10 ECTS credits, and a full Masters of 180 UK credits is equivalent to 90 ECTS. If you wish to claim for APL please contact your Postgraduate Office or refer to the Index (Section 15) of this handbook for further information. 3.7 Module Registration and Programme Approval Your Course Leader should provide the information you will require in order to choose your modules. Core Modules are compulsory for your course, but your course may also offer Designate Modules, which can be chosen from a specified list. Additionally, you may be allowed to take Elective Modules, which can be chosen from any available at postgraduate level. Further information about modules and their timeslots can be found on PostGrad-Line: When you carry out module registration you may be able to choose some time slots, subject to capacity of the class, if the module(s) run more than once. You are more likely to get your first choices if you register on time.

15 9 Programme Planning Deadlines: 2009/10 Module Registration 24 September 2 October October November January February Feb 2010 March/April May 2010 Autumn Semester 2009/10 Starters Module Choice Events during Welcome Programme 1 Spring Semester 2009/10 Starters Deadline for confirmation of Autumn Semester programmes 2. Confirmation of Spring Semester Modules 3 Autumn Semester Dissertation Deadline 4 Module choice exercise for students continuing their studies in 2010/11 Spring Semester Dissertation Deadline 4 Module Choice Events during Welcome Programme Deadline for confirmation of Spring Semester programmes Module choice exercise for students continuing their studies in 2010/11 3 September 2010 Summer Dissertation Deadline Summer Dissertation Deadline 1 Students should ideally plan for the whole 2009/10 programme. 2 Students confirm their programme for the semester and may not vary it after this point 3 Students plan for Spring Semester if they did not do this when enrolling in October. 4 It is unlikely that students will be in a position to take their dissertation at this stage, but it is just possible that they may have sufficient credit at entry to do so. 3.8 Your Timetable The University timetable operates from 9.00 am to 9.00 pm, Monday to Friday. You will be given a course timetable at the Course Introductory Session. This gives timeslots and rooms for all modules on your course. Once you have registered your modules you can get a print out of your individual timetable for the current semester at: Your timetable will change each semester, and will be available on the web shortly before the start of each semester. If you do not have a course timetable please contact your Postgraduate Office. 3.9 Publication of Results and Transcripts At the end of each semester Assessment Boards confirm marks and awards. The Postgraduate Offices are responsible for providing these results to you via Evision. (refer 4.4 below) An official transcript will be posted to you at your home address on the completion of your course. There is no charge for this end of course transcript but a fee will be payable for any subsequent transcripts. For reason of employment or to provide proof of study at the University during your course, you may need a formal transcript, stamped by the Postgraduate Office. There is a fee for these

16 10 transcripts, payable at the time of request. Requests should be made to the Postgraduate Office, who aim to produce transcripts within 5 working days of request. 4.0 MANAGING YOUR ACADEMIC LIFE ON-LINE 4.1 Your University IT Account You use the same account to access all University IT systems. Your account name is printed at the top of on the ID card that you receive at enrolment and is 7 characters in length (e.g. ABC1234). Your password will be set initially to be your date of birth (DD/MM/YY) so you should change to something secure when you first log in. 4.2 Communication We do our best to keep you informed of what you need to know at all times. We use the Web to provide much of the information you need so it is essential to familiarise yourself with the University website. At other times we will use to contact you so it is essential that you check your University on a regular basis. 4.3 Your Contact Details The University will contact you by letter, phone, or , perhaps to arrange a meeting, to provide you with information, or to respond to a query. It is therefore essential that you keep your contact details up to date on your student Evision account. Increasingly, we use to communicate and keep you informed. You will also have been allocated a University address, which is your 7 character account name (see 4.1 above) e.g. [email protected]. Even if you already have an account that you will continue to use you should regularly check your London Met account or set up an auto forward, as important messages will be sent to you by . You can change the details of the address that the University holds for you though your Evision account (see below) and the University s IT Helpdesks can help you to make the best use of the University s extensive IT facilities. 4.4 Evision Evision is the University s online facility that allows you to access your personal student record, to register your modules online for the next session and where you print your coursework coversheets and other forms that you may need. You also re-enrol via Evision and view information showing your attendance at classes. You can view your: Personal and contact details (can be updated online) Registered modules Enrolment and progression Tuition fee details Record of coursework deadlines and submissions Mitigating Circumstances decisions Module results (available from notified date of publication) Details of final award For more information please check:

17 WebLearn Online module resources WebLearn provides online support for many of your modules, enabling you to communicate with your tutor and other students. Course materials, information, assessments and administration are available on WebLearn as well as study programmes, such as Writing and Communicating at University. WebLearn requires your user name and password and can be accessed at: THE STUDENT VOICE 5.1 StARs Feedback from students is vital to the University to find out how well the teaching, guidance and other services are working. This is obtained in different ways, including via Student Academic Representatives (StARs) who, supported by the Students Union, provide direct feedback from students on the course and raise any issues on their behalf. You will have the opportunity to stand for election as a StAR or to elect a fellow student. 5.2 Course Committees A Course Committee is normally convened each semester to review a set of modules and courses and provide quality assurance. Key staff, including module and course lecturers, attend these meetings and student input is received via the Student Academic Representatives (StARs). 5.3 Students views on modules and courses Students views are obtained by a variety of means such as focus groups and web-based questionnaires. While staff welcome informal feedback from students, Module Lecturers will produce formal monitoring reports which cover areas such as teaching, student feedback and assessment. Reports and action points agreed are available from both module and course reviews. 6.0 SOURCES OF INFORMATION AND ADVICE 6.1 Postgraduate Office The Postgraduate Office is the key administrative service to support you in your studies throughout your time at the University. You will be assigned to the Postgraduate Office linked to your course, normally in the building where the subject teaching staff are located. It will be here that you go with timetable queries, to plan your modules, to hand in your coursework, to collect letters you may need, and to ask any questions about your studies. You should also contact your Postgraduate Office in relation to the following issues: Queries about your enrolment status, the fees that you have been charged or if you have not received your student loan; Queries about your timetable or the modules that are registered for you; If your ID card is not working; Submit a module query, a claim for mitigating circumstances, an appeal, or get advice about examination arrangements; Advice on claiming credit for previous study or experience; Help you contact your course leader; Obtain standard letters and council tax exemption certificates;

18 12 Visa extension letters for international students; Advice on the consequences of withdrawing. Your Postgraduate Office is responsible for processing your results and ensuring that they are published on time. Each group of courses has a Course Administrator and you will become familiar with them throughout your time at the University. Your Postgraduate Office will also contact you if you are missing classes or not submitting work on time. The offices are normally open throughout the academic year but can also be contacted by phone or see When contacting your Postgraduate Office, please always quote your student number as it enables staff to access your information quickly and so respond to your query. 6.2 The Graduate School The Graduate School provides a focus for postgraduate education and research activity within the University. It works closely with academic departments and Postgraduate Offices; the latter providing information and advice to all students on taught Masters level courses. The Research Office, which is part of the Graduate School, deals with the administration of postgraduate research degrees (MPhil, PhD, Professional Doctorate, etc), provides advice and support to research degree students, and plays a central role in facilitating the University's Research Policy. It can also assist Masters students who may be planning to go on to study for a research-based MPhil or PhD on completion of their masters programme. The Graduate School s website provides further information about its activities and arrangements to support postgraduate study and research, and includes advice on research ethics and resources to support the development of research skills. You can view this at: Postgraduate Course Leader Course Leaders are the main contacts for personal academic advice, including programme planning and approval, and are also responsible for the day-to-day organisation of their course and liaising with academic and administrative staff. They can be a source of valuable advice for other matters also and should be tour first port of call if problems arise. They are able to: provide you with academic advice on all aspects of your studies and progress explain the implications of assessment results and associated feedback on your academic performance advise you on managing and planning your studies; refer you to Student Services for support regarding personal problems, housing, health and finance Your Course Leader can also write you a reference, for a job application for example. 6.4 Module Lecturers Module lecturers are members of academic staff who lead the modules contributing to your programme of study and are key to your learning experience. They should be your first port of call for advice on any topics you do not understand following a lecture or seminar. All Module lecturers have office hours these are set times during the week when they are available for consultation. For each module there will be a Module Booklet. 6.5 Student Success through Learning Development Some students may need extra help with their studies, sometimes for a particular module, or, more generally, across their programme. This might include help with presentations, essay

19 13 writing and critical analysis. It is always best to seek help in good time and to take advantage of the range of additional classes, courses and resources available. For the full range of study and skills programmes and to find out more about the Learning Development Unit, please visit: Student Services The Department of Student Services offers advice, information, support and guidance across a range of areas including: finances and funding personal and emotional issues career choices services for disabled and dyslexic students employment and CV advice volunteering and mentoring opportunities visa renewals and immigration regulations faith and spirituality student opportunity activities and projects For more information call into one of the main Student Services receptions or visit their website: Please take some time during the first few weeks of your course to look at the website and familiarise yourself with the services offered. 6.8 Disabilities and Dyslexia Service (DDS) The Disabilities and Dyslexia Services (DDS) offers a confidential service to any student with a disability, long term medical problem or Specific Learning Difficulty (e.g. dyslexia). They can also assist in obtaining a diagnosis for students who feel that they may have a Specific Learning Difficulty. This service can be accessed at any time during your course. Once you have registered with the DDS and provided the evidence required to establish your claim for support, the service can assist you in obtaining adjustments to help you successfully complete your course. Such adjustments are based on individual circumstances and relate to the severity of impact of your disability on your ability to study. Depending on the level of need identified, these may include: Practical Assistance: specialist tutors (specific learning difficulties), note-takers, or communication support Specific Adjustments to Study-Related Services: extended library loans (week loans only) or accessibility related rooming adjustments Teaching-Related Adjustments: internal needs assessment report to identify needs to Academic Staff Assessment Specific Adjustments: exam adjustments, coursework certificates or alternative assessment arrangements. Important Note There are some aspects of course assessment that cannot be changed. These are known as competence criteria. To be identified as competence criteria the assessed items must be essential to the course and all students must be able to fulfil these criteria. Although in such situations it may not be possible to alter the format of the assessment, disabled students may still be entitled to adjustments (e.g. extra time or an amanuensis). Placement support If you are required, as part of your course, to go on placement you can receive assistance to ensure that your placement is suitable for you and for any required adjustments to be discussed and organised as appropriate.

20 14 Most disabled students are entitled to government allowances. You are strongly advised to contact the Disabilities and Dyslexia Services who will help you with funding applications. Please refer to the Student Handbook for full information on the types of funding available or the Disabilities and Dyslexia Services website at: Placements/study abroad If you are required, as part of your course, to go on placement you can receive assistance to ensure that your placement is suitable for you and for any required adjustments to be discussed and organised as appropriate. Most disabled students are entitled to government allowances. You are strongly advised to contact the Disabilities and Dyslexia Services who will help you with funding applications. Please refer to the Student Handbook for full information on the types of funding available or the Disabilities and Dyslexia Services website at: DISSERTATION OR PROJECT 7.1 Registration You register for your Masters Dissertation or Project in the same way as for your other modules - see section 3.8 Module Registration and Programme Approval. Once you are registered for your dissertation/project, you are expected to submit it in the period for which you are registered. The University s standard assessment arrangements and mitigating circumstances procedures apply (see below for information on withdrawal and mitigating circumstances). Formal requirements for your dissertation are set out in detail in the Dissertation/Project Module Booklet for your course, and the main aspects are summarised below: 7.2 Supervision Arrangements At the end of your second semester you will submit a Proposal for your Dissertation (as part of your Research Methods module). Your Course Leader will allocate you a supervisor according to the topic upon which you have chosen to write. Once you have been informed who your supervisor is, you are expected to make contact with them to set up the first meeting. At that meeting you will discuss how the supervisions will be conducted from then on; probably by way of face to face meetings, , and phone. Your supervisor is allocated about four hours of contact time for each supervisee. For further details please see the Dissertation Handbook which will be issued to you on the Course. 7.3 Topic approval You should start to think about what topic you would like to research as soon as you start the course, consulting with your line managers and colleagues at your place of work, and with the Module Leader for module HRP002C (Research Methods.) You should also consult the University s Code of Good Research Practice which can be accessed on the Graduate School s website at: to see whether these guidelines raise any issues for your own research, and discuss them with your supervisor.

21 Planning and Timing You are expected to start work on your Dissertation as soon as you have been allocated a supervisor. Your work must be handed in at the beginning of September 2010 if you start the course in October 2008, and in January 2011 if you start the course in February Please do not underestimate the time that the primary research involved, its writing up and analysis, will take you. If you wish your Supervisor to look at a completed draft before your final hand in, you must forward it to him/her before the middle of July (2010) at the very latest if you are a September starter, and the middle of December (2010) if you start your course in February. 7.5 Submission You must submit two copies of your dissertation/ project. One copy will be available for you to collect after marking and the other may be kept by the University, for reference. Both copies should be securely bound so that pages cannot easily be removed, lost or replaced. It is helpful if at least one of the copies is bound with front and rear boards rigid enough to hold the dissertation upright on a shelf, and has a navy blue cover with gold lettering. (Your Postgraduate Office can provide a list of thesis binders. You should expect to pay around per volume). There are three standard deadline dates for submission in every academic year. The dates for 2009/10 are: Deadline Autumn Semester 22 January 2010 Spring Semester 21 May 2010 Summer Period 3 September 2010 Dissertations/Projects must be submitted at your Postgraduate Office 8.0 MARKING AND ASSESSMENT 8.1 Academic Regulations The University s Academic Regulations govern all aspects of assessment and those concerning postgraduate assessment can be found in Section 4.2 ( 8.2 Marking and grades The University provides you with marks and grades for the work that you submit for assessment. The detailed requirements of assessment in each module are specified in module booklets, together with indicative assessment criteria associated with different levels of performance and results. Each component of assessed work is assigned a percentage mark with a pass/fail threshold at 50%. At postgraduate level, degrees are awarded according to the overall average mark obtained for all modules and the dissertation, with classification thresholds for each grade of award as follows:

22 16 70% and above Masters degree with Distinction 60% % Masters degree with Merit 50% % Masters degree 0% % Fail At the end of each semester, module results and awards are confirmed by Assessment Boards (Subject Standards Boards and Awards Boards). Assessment Boards uphold the academic standards of your course and ensure that each student is treated fairly and equally through the assessment process. 8.3 Your responsibilities concerning Assessment You have a responsibility to ensure that all coursework assessments are completed in accordance with the published deadlines and that all examinations are attended in accordance with the published timetable. While there are opportunities to be re-assessed in assignments and examinations (see 8.10 below) you should be aware that, under the University s Academic Regulations, if you pass the module on reassessment your overall module mark will be capped at the bare pass mark level of 50%. You are also responsible for ensuring that all work submitted is your own and that it is appropriately referenced. The University does not tolerate cheating of any kind. You are strongly advised to familiarise yourself with the Academic Misconduct Procedures (refer to the Index for details of how these can be accessed). 8.4 Assessment Feedback Assessment feedback is a critical part of your learning experience and supports successful achievement on your course. Feedback can be: diagnostic it provides an indicator of your aptitude and preparedness for study and can identify your strengths and weaknesses. formative it provides you with feedback on progress on your work. The work may or may not contribute to the overall module grade. summative it provides a measure of achievement or failure in respect of your performance in relation to intended learning outcomes for a piece of assessment. During your course you will probably receive feedback in a number of different forms. in teaching sessions to the whole class or to you individually; orally or in writing; written using a feedback sheet on your work; during the module as well as at the end. Your assessment tasks may be set for submission during the semester or towards the end of the semester. You should note carefully the following details For coursework submitted up to the end of teaching week 9 of a semester i) Your marked coursework and accompanying feedback should normally be returned to you during module sessions. Alternative arrangements may be made, for example, where the assessment involves bulky pieces of coursework. For coursework submitted after teaching week 9 of a semester i) Your tutor s feedback (without the coursework) will be available for collection either from your module lecturer or from the Postgraduate Office. ii) The marked work with your tutor s comments will be available for collection two weeks after the formal publication of the result.

23 17 iii) Any unclaimed work will be kept for a period of 6 months following publication of the result, after which it will be destroyed. All arrangements for coursework and feedback return will normally be stated in module booklets. This should include: due dates for coursework submission; dates when coursework feedback will be distributed in class (for work submitted up to the end of week 9); dates when coursework feedback can be collected from the module lecturer or the Postgraduate Centre (for work submitted after week 9); the format by which assessment feedback will be given; the process by which coursework can be collected two weeks following the publication of the result concerned. 8.5 Submission of coursework When handing in coursework you must ensure that you have understood and followed all the instructions provided by the module lecturer. Your coursework should be accompanied by a securely attached barcoded coursework coversheet printed from Evision. Unless you are given formal guidance to do otherwise (e.g. for some design work or work to be submitted via WebLearn), written coursework must be submitted only to the Postgraduate Office in the building that the module is taught. Work handed in to tutors prior to, or on, the confirmed coursework deadline date does not constitute a valid submission and will not be processed. It is important that you retain both your submission receipt (this is an electronic receipt sent to your University address and also available to view on your Evision account) and a copy of the coursework until the results are published on Evision. Full details of the coursework submission process, including how to obtain coursework cover sheets, can be accessed at: Examination Timetable Examinations take place during Weeks 13,14 and 15 of each semester and during the Summer Reassessment period in July. (See inside cover of this handbook for 2009/10 dates). The examination timetable is published three weeks prior to the start of each examination period at: Copies are also posted on Postgraduate Office noticeboards. 8.7 Past Examination Papers These are available online at: Mitigating circumstances Students who are unable to attend an examination must contact their Undergraduate/Postgraduate Office on or before the date of the exam. A claim should also be made under the procedures for Mitigating Circumstances which, if accepted, will result in an opportunity to redo the exam without penalty in the summer period. Students who are unable to submit coursework by the due date should also make a claim under the mitigating circumstances process but are also expected, where possible, to submit the assignment within 10 working days of the due date with an explanation of the reasons for lateness.

24 18 Students who do not submit assessment and do not notify the University of the reasons for this in advance will not be eligible for reassessment and may be required to leave the course. For further information access: If you think you are likely to need to make a claim under these procedures you are advised to contact your Undergraduate/Postgraduate Office in advance of the due date. Claims of mitigating circumstances must be submitted to the Undergraduate/Postgraduate Office on the appropriate form, attaching independent supporting evidence of the particular circumstances that affected your studies. Forms should be printed from: The deadlines for the submission of claims are published at: but also on notice boards outside the Undergraduate/Postgraduate Office. Prior to submitting a claim for Mitigating Circumstances you are strongly advised to familiarise yourself with the Mitigating Circumstances Criteria (Section 10.3 of the Academic Regulations), which can be found at: Assessment Board Appeals There are only three grounds on which students may appeal against the outcome of an assessment board decision. These are very specific and an appeal may not be made in respect of an academic judgment or in respect of a rejected claim of mitigating circumstances. The University operates a strict deadline for submission of appeals, following the publication of the result(s) concerned. Refer to the Index (Section 15.0) for sources of further information. Prior to submitting an Appeal you should familiarise yourself with the Procedures for the submission of Appeals (Section 10.4 of the Academic Regulations), which can be found at: Action in the event of failure to pass a module Reassessment A student who attempts the final component of assessment in a module shall normally be entitled to be reassessed on one occasion in any module for which a failing mark has been awarded. Reassessment takes place during the summer resit period following the academic session in which the module was taken. However, reassessment of a dissertation shall take place at the next available assessment point (i.e. January for September submissions, May for January submissions and September for May submissions). Under the University s Academic Regulations, if you pass the module following reassessment, your overall module mark will be capped at the bare pass. A student who does not attempt the final component of assessment in a module will only be permitted reassessment if they have notified the University (normally in advance of the date of submission/date of examination). Where the reasons given are documented and meet the criteria for Mitigating Circumstances (see Section 8.8), a student will be entitled to be assessed during the summer period as if for the first time and will be entitled to the full range of marks for the module. Where a request for a deferral of assessment is made but the claim does not satisfy the criteria for Mitigating Circumstances, the University may agree a reassessment opportunity but any passing module mark will be capped at a bare pass. If you have received failing marks in three or more modules (60 credits) in a level you will be required to undertake a review of your academic performance with your Course Leader or

25 19 nominee. On the basis of this review, you may be required to leave the course or seek admission on to a different course. You should ensure that you familiarise yourself with the University regulations on reassessment (Section 4.2 of the Academic Regulations), which can be found at: Retaking a module If, after reassessment, you still have not passed a module, you may need to re-register and to take the whole module again. You are only permitted to re-register any module on one occasion and a fee may be charged for re-registrations University Criteria for Awards The Postgraduate Awards Framework, the list of all of the University s postgraduate awards, can be found at the beginning of Section 4.1 of the Academic Regulations. Section 4.2 of the Academic Regulations details the minimum criteria for all the University s postgraduate awards. 9.0 WITHDRAWAL, INTERRUPTION OR TRANSFER 9.1 Withdrawal from a module Normally once you have a registered programme for the academic year it cannot be changed. You have until the end of week 2 of the first semester to withdraw from a module without academic or financial penalty. After this point you are expected to complete every module registered against your record and to pay any fee due for your registered programme. For further information and advice please contact your Postgraduate Office. Withdrawal from a module is not permitted after Week 2 of the first semester and students with unforeseen circumstances, which prevent completion of an assessment or a module, should submit a claim of mitigating circumstances. (See section 8.8). Requests to substitute modules for the second semester of study must be submitted by the University s specified deadline for such requests and shall be subject to University approval. Such requests shall only be considered where there is no reduction in the total number of modules registered. 9.2 Intermission of Studies There may be circumstances that arise in the year that make it difficult for you to continue on your course or part of your course. If this is the case you should in the first instance, contact your Postgraduate Office, who will advise you of the options available to you. You may need to see your Course Leader and/or Student Services. Intermission of studies is only possible in exceptional cases and you will need to provide evidence of your circumstances that confirms it is not possible for you to continue on your course. Intermission can have as financial implications (where applicable) and on your status in the UK if you are an international student. During an approved intermission of studies you will not be eligible to sit examinations, submit coursework or undertake any other form of assessment. The maximum period of intermission permitted is two years and the maximum period in which to qualify for a Masters degree (including any agreed intermission) is six years. If you intermit without prior approval you will be deemed to have withdrawn from your course and you may not be allowed to recommence at a later date. For further details go to:

26 Mode of Study Your mode of study is determined by the University based on the number of modules that you have registered for a particular semester (Refer to Section 4.1, Regulation 13 of the Academic Regulations). 9.4 Course Transfers If you intend to change course, you should seek advice from your Postgraduate Office STUDY RESOURCES AND FACILITIES 10.1 Libraries and Special Collections Library Services at London Metropolitan hope you will make full use of the study facilities, specialist library staff and extensive range of printed and online resources available to support your studies and help you succeed. You can use any of the five University libraries located at Calcutta House, Commercial Road, Holloway Road, Ladbroke House and Moorgate. All have integrated facilities with access to a large range of up-to-date information and resources available in a variety of electronic, printed and audiovisual media. The online resources include e-journals, e-books, and databases which are also accessible outside the University, via the library catalogue at; Each library has open access networked PCs and printers, copying and media facilities to support your studies. In designated areas you can get wireless access to the Internet using your own laptop look out for the MetNet signs. All the libraries offer group and silent learning zones and there are group study rooms which can be booked. To save you time, there are many self-service facilities including borrowing and returning items, renewals and reservations. The web based catalogue is easy to use and can be accessed both on and off campus. Information on our services, library opening hours, borrowing rights, resources and contacts can be found at: Subject Librarians and Subject Guides Subject librarians are qualified to provide learning support and information skills training and ensure that the appropriate information resources you need are available throughout your course. Subject librarians can help you acquire valuable information literacy skills which will enable you to locate, retrieve, evaluate and use the most relevant resources for your research for specific assignments and projects. This is done in a variety of ways from drop-in workshop sessions to bespoke course group sessions planned in conjunction with academic staff and based on your learning objectives. They publish guides and online tutorials to resources specific to your subject area which are a good starting point when you need support. You can talk to your subject librarian in person during one of the regular drop-in sessions at all libraries or, if you prefer, send an with your enquiry. For further information: To access subject guides and find your subject librarian go to:

27 Student feedback Library Services are always looking at ways to improve the service we offer to all our users and welcome your views. Please go to our Comments and Suggestions link on our web pages or your Learning Resources Manager Media Resources Media equipment and resources (e.g. video, reprographics etc.) are available from the University s media resource centres. The media team also provide technical support and advice. All classrooms are fully equipped with fixed Audio-Visual installations, including overhead projector, PC, whiteboard and screen ICT Services The University has a number of computer studios, offering both specialist and general-purpose software, running mainly on PCs, but some on Apple Macs. Access ICT facilities can only be accessed through using individually assigned IDs and passwords. General-purpose PC and Mac studios are provided and supported by IT support staff. Most are open-access to students except when booked for teaching. Support staff Support is provided through dedicated teams, with Student Helpdesks located in Tower Building, Calcutta House, Commercial Road, Eden Grove, Ladbroke House, Moorgate, Spring House and Tower Hill. Students are encouraged to make use of the Student Portal, which allows them to view personalised information and to interact with the university. Opening Hours For full details of opening hours, refer to: Students can access many of the University s computing facilities from home or another workplace via the Internet. Printing Laser printing is available throughout the University. A fee is charged FURTHER LEARNING OPPORTUNITIES 11.1 Open Language Programme In addition to their main programme of study, the University offers all postgraduate students the opportunity through the Open Language Programme, to learn (or gain fluency in) one of a wide range of languages. For the majority of courses an additional fee payment is charged should you wish to pursue this.

28 22 Before registering for an OLP module you will need to be assessed so that you can be placed at the appropriate level; these assessments are made by the Open Language Programme at key points in the year. The languages available are usually: Arabic, French, German, Italian, Japanese, Mandarin Chinese and Spanish. Learning is achieved through a combination of taught sessions and independent study packs, both of which are essential to make real progress. For further information please visit: COURSE SPECIFICATION Course Specification for MA Human Resource Management 1. Name of course and highest award MA Human Resource Management 2. Scheme Postgraduate Scheme 3. Total credit for course 200 Level M credits 4. Possible interim awards Advanced Diploma in Professional Development (40 credits) PG Certificate in Human Resources (60 credits) PG Diploma in Human Resources (120 credits) 5. Awarding/validating institution/body London Metropolitan University 6. Teaching institution London Metropolitan University 7. Course also accredited by Chartered Institute of Personnel Development Licentiate Status for the Advanced Diploma in Professional Development Graduate Status for the MA Human Resource Management 8. Professional body exemptions/accreditation Chartered Institute of Personnel Development (as in 7 above). 9. External subject benchmarks 10. UCAS code (undergraduate only) 11. London Met course code 12. Route code 13. JACS code 14. Source of funding HEFCE

29 15. Approved to run from September Mode of attendance Part-time evening only Part-time day and evening 17. Expected duration of course Two-years part-time 18. Organised work experience/sandwich year/year abroad None 19. Career education, information and guidance 20. Admissions September and February 21. Teaching location City Campus 22. Home academic department LMBS 23. Course Leader Helen Davis 24. Main educational aims of the course To develop thinking HR performers by (i) Providing an opportunity for applicants to gain appropriate professional qualifications within the field of human resource management. (ii) Providing the opportunity for postgraduate education which benefits individuals across a wide range of occupations concerned with employment and human resource management, by enabling them to relate their practical experience to relevant theoretical and empirical research-based ideas and concepts. (iii) Providing a sound theoretical basis for, and a systematic understanding of people management and development, and a critical awareness of current problems and/or new insights, much of which is at, or informed by, the forefront of human resource management and development practice; (iv) Providing a comprehensive understanding of techniques applicable to students own research; (v) Encouraging originality in the application knowledge, together with a practical understanding of how established techniques of research and enquiry are used to create and interpret knowledge; (vi) Stimulating conceptual understanding that enables students to critically evaluate current research and advanced scholarship in the discipline of people management and development, and to evaluate methodologies, developing critiques of them and, where appropriate proposing new hypotheses; (vii) Developing students skills in interpersonal relationships in the work context to a high level; and (viii) Providing a sound and sophisticated understanding of the business environment within which HR managers work.

30 25. Course learning outcomes 24 For the Advanced Diploma in Professional Development On completion students will be able to: Demonstrate an understanding of the contexts in which managers operate and the constraints that these can place on management action Analyse and interpret and apply various forms of management-related information The role and contribution of strategies, how these relate to operational initiatives, and how they can contribute to business outcomes. Analyse strategic and operational issues within organisations, and develop proposals for dealing with these taking account of appropriate factors in the situation. For the MA HRM Upon successful completion of the programme participants will be able to: Identify and make effective use of a range of theories, methods and techniques for providing human resources for an organisation and ensuring their optimum utilisation Deal with complex issues both systematically and creatively, make sound judgements in the absence of incomplete data, and communicate their conclusions clearly to specialist and non-specialist audiences Demonstrate self direction and originality in tackling and solving problems, acting autonomously in planning and implementing tasks at a professional level Continue to advance their knowledge and understanding, and to develop new skills to a higher level Demonstrate the qualities and transferable skills necessary for employment as regards the exercise of initiative and personal responsibility, decision making in complex and unpredictable situations, and the independent learning ability required for continuing professional development Produce a 15,000 word academically sound and professionally relevant dissertation. 26. Course structure diagram Course Title: MA HRM Course Type: Postgraduate Course Leader: Helen Davis Part-time September Entry Award Semester Code Title Status Credit Points Adva nced Diplo ma in Prof. Devel opme nt Autumn HRP035C Managing People for Results C 20 Autumn HRP034C Managing Resources in Context PG Certificate Spring HRP049C People Management & Resourcing Spring HRP002C Researching Employment and HRM Notes C 20 The successful completion of HRP034C & HRP035C leads to the award of the Advanced Diploma C 20 The successful completion of HRP049C, HRP034C and HRP035C leads to the award of the PG Certificate C 20

31 Year 2 PG Diploma 25 Autumn HRP046C Employment Relations (*) D 20 Designate Autumn HRP047C Learning and Development (*) Spring HRP022C Managing Diversity and Equality (*) D 20 Designate D 20 Designate Spring BLP006C Labour Law (*) D 20 Designate Spring HRP036C Reward Management (*) D 20 Designate Successful completion of six taught modules leads to the award of the PG Diploma in HRM MA HRM Year-long HRPP16C Dissertation C 60 Successful completion of the PG Diploma + the dissertation leads to the award of MA HRM (*) Designates are not always available each year; Reward Management (HRP036C) and Labour Law (BLP006C) will however be the prioritised options. Part-time Spring Entry Award Semester Code Title Status Credit Points Adva nced Diplo ma in Prof. Devel opme nt Spring HRP035C Managing People for Results C 20 Spring HRP034C Managing Resources in Context PG Certificate Autumn HRP049C People Management & Resourcing Year 2 PG Diploma Autumn HRP002C Researching Employment and HRM Notes C 20 The successful completion of HRP034C & HRP035C leads to the award of the Advanced Diploma C 20 The successful completion of HRP049C, HRP034C and HRP035C leads to the award of the PG Certificate C 20 Spring HRP046C Employment Relations (*) D 20 Designate Spring HRP047C Learning and Development (*) Autumn HRP022C Managing Diversity and Equality (*) D 20 Designate D 20 Designate Autumn BLP006C Labour Law (*) D 20 Designate Autumn HRP036C Reward Management (*) D 20 Designate Successful completion of six taught modules leads to the award of the PG Diploma in HRM MA HRM Year-long HRPP16C Dissertation C 60 Successful completion of the PG Diploma + the Dissertation leads to the award of the MA HRM (*) Designates are not always available each year, Reward Management (HRP036C) and Labour Law (BLP006C) will however be the prioritised options.

32 Diagram of Award Titles Level Title of available award Notes Advance Diploma in Professional Development PG Cert Advanced Diploma in HR PG Certificate HR 26 The successful completion of HRP034C & HRP035C l(40 credits) The successful completion of HRP049C, HRP034C and HRP035C (60 credits) PG Dip PG Diploma HR The successful completion of six modules (120 credits) on the PgDip programme Masters MA HRM The successful completion of seven modules plus a triple weighted dissertation (200 credits) Note that HRP044C the Continuing Professional Development module consists of the workshop sessions. The student s plan and self-assessment are due in week 8 of the 2nd year. 27. Assessment diagram Assessment Managing Resources in Context HRP034C Managing People for Results HRP035C Core modules People Management & Resources HRP049C Researching Employment & HRM HRP002C Dissertation HRPP16C Submission week no Weighting Submission week no Weighting Submission week no Weighting Submission week no Weighting Submission week no Weighting Unseen exam EXU Coursewo rk CWK 50% 50% 50% 20% 4 30% 13 50% 10 50% 9 Coursewo rk CWK Oral presentati on ORL 30% 15 50% 15 20% 12 Dissertatio n/project DIS 100% 28. Additional general comments (if appropriate) The MA HRM is an integrated programme of study over two years. Students enrol onto the MA and are organised into Learning Support Groups that they remain with throughout their two years of study. 29. Standard University entry requirements, inc APEL/AP(E)L Note that we are severely constrained by the CIPD in terms of the ability to APCL. The general CIPD route is that AP(E)L is not recognised by the Chartered Institute and the APCL route only for those coming to the course with an MBA. Given the integrated nature of the MA and the role played by Learning Support Groups from initial entry, exemptions from part of the programme are not normally been permitted.

33 Career opportunities Part-time students on the MA are typically working in HR positions, and the majority are using it to advance their careers either within their own organisation or in moving jobs to other organisations. The currency of the CIPD s graduate status is a key factor in the attractiveness of the programme. Many HR posts require prospective candidates to either possess or be studying for CIPD graduateship. 31. Course summary This harmonised course consists of seven modules and a triple weighted dissertation delivered over four semesters and, like the Pg Dip and MA in HRD has a very concentrated first semester, necessary to cover all the CIPD Leadership and Management materials and deliver the whole programme in two years. 32. Course Regulatory Schedule The course conforms to both University Scheme and University Academic Regulations. Where a course in addition has course specific regulations, which have been formally approved by the University these will be included below USEFUL INFORMATION Health and Safety Information: All students should read this: The Business School has a range of facilities and equipment for student use. However, this also means there are dangers which require that the health and safety regulations must be strictly observed. This is a legal requirement and a condition of acceptance onto all courses. These rules and regulations are for your own and everyone s health and safety and any breach is a serious, possibly criminal offence. Every student has a personal duty of care for themselves and for others. You must familiarise yourself with the rules and regulations in this document and notices which are in each teaching room, and comply with them. Do not run in corridors or on stairways or indulge in horse-play. Report any suspected health or safety hazard to a lecturer, technician or at the Reception Desk. Anyone breaking the health and safety rules and regulations is a hazard and should be reported. Report any accident at the Reception Desk. Consider the knowledge and application of Health and Safety regulations as good professional practice and part of your studies, in preparation for your career. Please be considerate of the health, safety and welfare of others. Smoking Smoking is not permitted anywhere in the buildings. Identification cards These are for the safety and security of everyone and their property. visibly at all times. Cards must be worn Food and drink No food and drink is allowed in classrooms or public circulation areas. Children and animals You are not allowed to bring children under 16 or animals (except guide dogs) onto the premises. For information on nursery facilities telephone extension Application Forms are available from the Registry. Emergency telephones Red telephones connect directly to Reception (Schoolkeepers Lodge) who will deal with emergencies in this building.

34 28 Fire precautions Make sure you know where the FIRE EXITS, and ASSEMBLY POINTS are. Corridors and stairways are fire escape routes and any unauthorised item left there, even temporarily, will be removed. Do not obstruct doors, passages or emergency equipment. Do not move fire extinguishers from their fixed position - they are not door-stops. Most swing doors are smoke doors and as many doors are fire doors, intended to contain fire or smoke, these doors must be kept closed. Swing doors must not be propped open. On discovering a fire Sound the alarm Tell a member of staff Leave the building. Go to the assembly area and report to your Head of Department or tutor. On hearing the fire alarm Leave the building immediately by the nearest fire exit. The central staircase at Moorgate is heavily used. Please use others exits wherever possible. Do not use the lifts - the power to the building will be switched off. Walk - do not run. Do not stop to collect your belongings. If your coat, handbag or briefcase is to hand, take it with you. Assist blind or disabled people. Ask what help they need. Most should have a personal safety plan. Assist anyone unfamiliar with the evacuation procedure. Go to the assembly point and give your name to your lecturer or Head of Department. Report anyone you think may be missing. If you have had first aid training tell your lecturer or Head of Department. Wait at the assembly point and do not leave until you receive further instructions. Do not return to the building until you are told. The Fire Brigade requires both the building and the surrounding street to be kept clear. FIRE ASSEMBLY POINT: FINSBURY CIRCUS Emergency, Accident or Illness Contact a member of staff or ask someone with you - where appropriate - to do so and say if you want First Aid or an ambulance, or both. All accidents must be reported at the Reception Desk. First Aid Ask at the Reception Desk for a member of staff qualified to administer first aid. Aspirin, plasters, etc, can be purchased from Boots the Chemists across the road, next to the Moorgate Tube Station entrance. Hospitals The nearest hospital with a casualty ward is: The Royal London Hospital Trust (opposite Whitechapel Underground Station) Whitechapel Road, London E1 Tel: Ambulance Contact the Reception Desk or dial 999 from a public phone. Telephones There are public telephones in the Reception Area (ground floor) and the Coffee Lounge (basement). Internal telephones are available on the second floor and the ground floor. The Writing London Metropolitan University The Writing Centre at London Metropolitan University is a free and friendly service offering discipline-specific academic writing support to undergraduate and postgraduate students. We can help with any aspect of your writing assignments, from talking over and developing ideas to structuring and revising drafts. Our goal is to enable you to become a more confident academic writer.

35 29 Student Writing Mentor Scheme We offer hour-long one-to-one tutorials with a Student Writing Mentor. The Writing Centre employs trained undergraduate and postgraduate Student Writing Mentors to collaborate with and assist fellow students with their writing. The Mentors have been selected from a range of disciplines, including Psychology, Design, Business, Law, Film Studies, Philosophy, English, Sociology and Biomedical Sciences. Writing Mentors give students the audience and feedback they need to help them articulate their ideas and to gain confidence as writers and as participants in the discourse of their academic discipline. Writing Specialist Support The Writing Specialist, as well as the Centre s Officer, also offer specialist tutorial support for students in a supportive and informal environment. How to contact us: We are located in the basement of Calcutta House, City campus (next to the Refectory), and we also operate at North campus. To find out more about our services or to book an appointment, just drop by or check out our website: Alternatively, you can us at [email protected] or call

36 14.0 DIRECTORY OF MODULES FOR THE COURSE 30 Course: MA in Human Resource Management Module Directory Semester 1 Module Status Module Code HRP034C Module Title Managing Resources in Context Autumn (Au), Spring (Sp), or both semesters, or Summer Study Period Core (C) Designate (D) Pre-requisites (if any) Module Summary Au, Sp C None An understanding of HRM within an economic and legal framework - i.e. the external framework affecting decision-making - as well as internal frameworks such as finance and IT aspects of management - equivalent to CIPD's Managing in a Strategic Business Context, Managing Information for Competitive Advantage and a small element of Managing for Results. Assessment Requirements Individual coursework analysis (20%) Individual coursework assignment (30%) Closed-book examination (50%) Satisfactory participation in skills workshop and integrative strategy workshop HRP035C Managing People for Results Au, Sp C None An understanding of the psychological aspects of managing people, the varied managerial roles and activities within organisations and the drivers of high performance - equivalent to CIPD's Managing and Leading People, a large element of Managing for Results and a small element of Managing Information for Competitive Advantage and Managing in a Strategic Business Context. Group presentation (20%) Individual coursework portfolio (30%) Closed-book examination (50%) Satisfactory participation in skills workshop and integrative strategy workshop HRP002C Researching Employment and HRM Methods Au, Sp Core HRP034C & HRP035C For the Award of Masters Financial Services Regulation students are required to undertake independent research in order to produce a dissertation. It is therefore essential that they are competent at conducting such research. The focus of this module is on supporting individuals to be effective Masters level researchers. Individual Coursework analysis (50%) Research Proposal (50%) 1 Core modules are offered in both the Autumn and Spring semesters in order to accommodate students enrolling at the start of both periods.

37 HRP046C HRP047C HRP049C HRP036C/ BUP007C HRP044C Employment Relations Learning and Development People Management and Resourcing Designate options Continuing Professional Development Au, Sp C HRP034C & HRP035C Au, Sp C HRP034C & HRP035C Au, Sp C HRP034C & HRP035C Au, Sp D HRP034C & HRP035C varies C HRP034C & HRP035C 31 An understanding of the employee relations aspects of managing people including both collective and individual relations issues and reward - equivalent to CIPD's Employee Relations An understanding of learning theory and its application to training and development - equivalent to CIPD's Learning and Development An understanding of personnel and HRM theoretical frameworks plus a focus on resourcing including recruitment, selection and diversity issues - equivalent to CIPD's People Resourcing. See module descriptions on the Web Concentrates on the development of students as thinking performers Individual coursework (50%) Closed-book examination (50%) Individual coursework (50%) Closed-book examination (50%) Individual coursework (50%) Closed-book examination (50%) As appropriate to module choice. Satisfactory participation in residential Individual course work Group presentation Full attendance at 4 specific workshops HRPP16C Dissertation Summer, Sp Core HRP002C A Master s dissertation provides an opportunity for students to undertake a substantial piece of academic research in their subject. The dissertation also acts as a means of assessing a student s ability to utilise the various elements of knowledge understanding, and skill that have been acquired during the course. The dissertation is a 15,000-20,000 word individual piece of research

38 INDEX OF KEY SOURCES OF INFORMATION 15.1 Relevant University Procedures: Procedure Academic Misconduct Appeals against decisions of Assessment Boards APL Procedures Full procedure in the Academic Regulations (Section 10.5) (Section 10.4) (Section 10.1) Full Procedure & notes in the University s Student Handbook (Notes only) Further information/guidance available at: Limits to the amount of APL, which can be claimed, are detailed within the Awards Framework and Regulations that regulate your course. Complaints Procedure Fees and enrolments (Section 9) Fees: Enrolment: Intermission (Suspension of Studies) Mitigating Circumstances Postgraduate Assessment Regulations (Section 9.1) (Section 10.3) (Section 4.2) (including deadlines) Postgraduate Awards Framework, Scheme Regulations & Course Structure (Section 4.1)

39 15.2 Useful online information: 33 Procedure Academic Misconduct Appeals against decisions of Assessment Boards APL Procedures Full procedure in the Academic Regulations (Section 10.5) (Section 10.4) (Section 10.1) Full Procedure & notes in the University s Student Handbook (Notes only) Further information/guidance available at: Limits to the amount of APL, which can be claimed, are detailed within the Awards Framework and Regulations that regulate your course. Complaints Procedure Fees and enrolments (Section 9) Fees: Enrolment: Intermission (Suspension of Studies) Mitigating Circumstances Postgraduate Assessment Regulations (Section 9.1) (Section 10.3) (Section 4.2) (including deadlines) Postgraduate Awards Framework, Scheme Regulations & Course Structure (Section 4.1)

40 Key sources of online information: Academic and Professional Service Departments Academic Regulations Examination Timetable Evision Learning Development Unit Postgraduate Officers PostGrad-Line Student Handbook Student Services Timetable information WebLearn

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