Farooq Ahmad MBA (Management) MS (Human Resource Management) Nursing Management & Administration

Transcription

1 Farooq Ahmad MBA (Management) MS (Human Resource Management) Nursing Management & Administration

2 Inform student about management skills Application of management skills in nursing Management skill for Adm. rolls to improve the performance

3 We will be explore what is management. How good management improve the performance of an organization How good management improve the quality and standard of health services

4 Assessment split Assignment (20%) (1500 words essay, meet the deadline, after dead line will be consider fail) Mid term (30%) (Closed Book Examination) Final term (50%) (Closed Book Examination)

5 Lectures are every Wednesday 8am to 10am here in the room number and Thursday 10am to 11am (lectures and tutorials weekly) After lecture there will be a tutorial Tutorials will be interactive and require reading and preparation. There will be presentation every week (Powerpoint or overhead slides?)

6 Students who don t sign-up now will be assigned to remaining slots Lack of preparation for group presentation will result in individual presentations People who fail to attend sessions will fail the course In general, students with poor attendance will be eliminated from the course Unsatisfactory student disciplinary procedure followed by removal from the course

7 Lectures provide an overview of topics they are an introduction to a range of issues. Ideally, you will find one area that particularly appeals to you and you can then study that area in more depth for your essays; Tutorials are designed to help you think critically and analytically, and to help you prepare for your assignments. By the end of the module you should be capable of critically analysing texts and situations, skills that will be invaluable to you in your future careers

8 What is an assessed essay? Reviewing the literature, presenting established knowledge, and critically analysing other opinions to address a specific question or issue!!

9 Paragraphs/sentences - Don t break up paragraphs unnecessarily Tenses maintain one tense, usually past tense Too many bullet points/numbers it is an essay not a report! Presentation Use powerpoint slides Do not write in a personal manner Do not use slang, saying/headlines, informal/everyday words such as basically, at the end of the day. Always write in the third person do not use I, we, I think --- use this paper suggests, the research indicates Perrett (2007) describes how Expressing your opinion If you take a view, you must justify this through your analysis of the evidence you have reviewed!

10 Generalising - Don t generalise too much i.e. say the the interview is often flawed not the interview is always flawed Not Cadbury s do not invest in training but evidence presented by Perrett (2007) suggests that many of Cadbury s UK mangers do not invest greatly in training. Grammar and spelling - make sure you check thoroughly before submitting Avoid descriptive writing - more critical analysis required Use of case studies is good but whole essay should not be solely based upon this Do not use sub-headings excessively you essay should flow like a story, not fragmented Conclusion Not your opinion summary of the evidence you have presented

11 What is referencing? Harvard referencing Use Harvard referencing Proper technique Practice

12 Referencing is when you attribute the source of words, ideas and data you use to the author(s) whose work you have read. Referencing refers to other people s work which you directly quote from and other people s work whose words you use less directly.

13 Proper referencing encourages a good academic writing style. Out of respect for other people. It is vital to attribute sources throughout all assessments, so that you are not accused of plagiarism (see next section). Many different sources are available to be used nowadays (books, journal articles, videos, etc.). Authors whose work is not correctly referenced are more likely now than ever before to bring legal action if they find out that their words have been used improperly.

14 If you do not reference properly, you could be accused of intellectual theft Good referencing saves detailing in full the argument or information referred to. This can save on the word count. People reading your work may wish to follow up, out of interest, references you have used. You will be penalised if you do not reference properly.

15 Proper referencing encourages a good academic writing style. Out of respect for other people. Good referencing saves detailing in full the argument or information referred to. This can save on the word count. People reading your work may wish to follow up, out of interest, references you have used. You will be penalised if you do not reference properly.

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17 Beardwell, J. and Claydon, T. (2007), Human Resource Management A Contemporary Approach, Fifth Edition, London,Prentice Hall Grugulis, I. (2007), Skills, Training and Human Resource Development, Houndsmills: London, Palgrave Macmillan Haralambos, M. and Holborn, M. (2002), Sociology: themes and perspectives, Fifth Edition, Harper Collins.

18 Jameson, S.M, (2000), Recruitment and Training in small firms, Journal of European Industrial Training,Vol. 24, No.1, pp Hornsby, J, S and Kuratko, D.F, (1990), Human Resource Management in small business: critical issues for the 1990, Journal of small business Management, 28, pp 9-18 Hill,R. and Stewart, J. (2000), Human Resource Development in small organization, Journal of European Industrial traning, Vol 24, No2, pp

19 Online 1 [accessed 08/06/2012] Online 2 dex_en.htm [accessed 15/06/2012]

20 a) From the Italian word manneggio - someone who handled and trained horses, and b) From the French word mener, (to lead) and related words ménage (household/ housekeeping) and ménager (to economise).

21 Management is about getting things done through other people, in the interests of efficiency and effectiveness. Management is about exploiting, manipulating and controlling people, including managers. Management is a social construction.

22 Planning: assessing the future and make provision for it Organizing: Create the structure that allows planned activities to be carried out Leading: Gaining commitment of staff and providing them with motivation Coordinating: Provide direction and resources for staff Controlling: Matching actual outputs with those planned.

23 Nursing service administration is the process of planning, organizing, leading and controlling that encompasses human, material, financial and informational resources in an organizational environment to achieve the predetermined objectives. Nursing service is the process composed of the set of interrelated social and technical functional activities occurring within a formal organizational setting to accomplish predetermined objectives through utilization of human and other resources.

24 INTERPERSONAL: Figurehead, Leader, Liaison INFORMATIONAL: Monitor, Disseminator, Spokesperson DECISIONAL: Entrepreneur, Disturbance handler, Resource allocator, negotiator

25 To place management in historical context To consider if and how management has changed To help us understand management today

26 Personal capitalism in factories and large scale industry till c.1870 Adam Smith (Wealth of Nations (1776) specialization of manufacturing workers By 1800 there were: standard operating procedures; work methods; planning; incentive wages; standard times; even Christmas parties.

27 Management in the machine age (late 19 th century and early20 th century) Characterised by: Separation of ownership and control Need for recruitment, training and motivation Need for planning, organizing and controlling National not global

28 Parkinson s law: Work expands so as to fill the time allotted for its completion Peter Drucker ( ) Five basic operations in the work of the manager: 1. Setting objectives 2. Organising 3. Motivating and communicating 4. Measuring 5. Developing people (including him or herself

29 Henri Fayol ( ) A broader approach to management than Taylor s Managers need: Physical, mental and moral qualities Education, specialist knowledge and relevant experience Management involves: Planning, Organising, Commanding, Coordinating and Controlling

30 From the 1950s onwards emphasis in management thinking and practice changed (slowly) due to Human Relations research and writing. Some current issues in management: Motivation Teamwork Job Design Leadership Empowerment Quality of Working Life Corporate culture Human Resource Management

31 Planning is usually interpreted as a process to develop a strategy to achieve desired objectives, to solve problems, and to facilitate action. The role of the planner is to identify a desirable future and to prepare a course of action to achieve this goal. He records this in a plan. In the course of this module you will learn how planning can be carried out.

32 Consists of three activities Planning Action Evaluation

33 1. Organize for action by convening the necessary participants, establishing an oversight committee for implementation activities, and preparing for implementation. 2. Develop realistic and measurable objectives related to each strategic goal and establish accountability by identifying responsible parties. 3. Develop action plans aimed at achieving the outcome objectives and addressing the selected strategies.

34 4. Review action plans for opportunities for coordinating and combining resources for maximum efficiency and effectiveness. 5. Implement and monitor the progress of the action plans.

35 6. Prepare for evaluation by engaging stakeholders and describing the activities to be evaluated 7. Focus the evaluation design by selecting evaluation questions, the process for answering these questions, the methodology and plan for carrying out the evaluation, and a strategy for reporting results. 8. Gather credible evidence that answers the evaluation questions. Justify the conclusions. 9. Ensure that the results of the evaluation are used and shared with others. Celebrate the successes of the process.

36 The Action Cycle

37 Case study Don t rely on books only Journals preferred Don t use Wikipedia pre reading