FREEMAN quick facts RIMS 2015 ANNUAL CONFERENCE & EXHIBIT APRIL 26-29, 2015 NEW ORLEANS ERNEST N. MORIAL CONVENTION CENTER NEW ORLEANS, LOUISIANA

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1 CONCIERGE ELITE Download the Concierge Elite app from the Apple App Store, Android Google Play or Windows App Store (search for Concierge Elite) or visit to learn more. This will give you the ability to: Submit requests for service View previous & current orders Sign up for freight notifi cations Request shipping labels Receive empty return notifi cations Express checkout of the show For a short demo of Concierge Elite go to to view its many features. SERVICE INFORMATION RIMS 2015 ANNUAL CONFERENCE & EXHIBIT APRIL 26-29, 2015 NEW ORLEANS ERNEST N. MORIAL CONVENTION CENTER NEW ORLEANS, LOUISIANA FREEMAN quick facts BOOTH EQUIPMENT Each 10' x 10' booth will be set up with 8' high plum and white back drape, 3' high plum side dividers and a 7 x 44 one-line identifi cation sign. EXHIBIT HALL CARPET The exhibit area is not carpeted; however, aisles will be carpeted tuxedo. *Booth carpeting is NOT included, but is mandatory in your booth and is the responsibility of the exhibitor* Rental carpet is available through Freeman, please refer to the Carpet Brochure and Order Form for options and rates. DISCOUNT PRICE DEADLINE DATE Order early to take advantage of discount rates, place your order by April 2, SHOW SCHEDULE EXHIBITOR MOVE-IN Visit for more information & helpful hints on pre-show procedures and move-in. Thursday April 23, :00 AM - 5:00 PM (Island Booths Only) Friday April 24, :00 AM - 5:00 PM Saturday April 25, :00 AM - 5:00 PM Sunday April 26, :00 AM - 5:00 PM Please refer to Labor and Material Handling forms for applicable overtime/double time rates EXHIBIT HOURS Monday April 27, :00 AM - 5:00 PM Tuesday April 28, :00 AM - 5:00 PM Wednesday April 29, :00 AM - 3:00 PM EXHIBITOR MOVE-OUT Visit for more information & helpful hints on post-show procedures and move-out. Wednesday April 29, :00 PM - 8:00 PM Thursday April 30, :00 AM - 5:00 PM Friday May 1, :00 AM - 12:00 PM (Island Booths Only) Please refer to Labor and Material Handling forms for applicable overtime/double time rates Page 1 of 4

2 DISMANTLE AND MOVE-OUT INFORMATION FOR IN-LINE BOOTHS Freeman will begin returning empty containers as soon as the aisle carpeting is removed from the exhibit floor. All exhibitor materials must be removed from the exhibit facility by Thursday, April 30, 2015 at 5:00 PM. Any materials remaining in the facility will be re-routed via Freeman s choice or returned to the warehouse to await disposition at exhibitor s expense. To ensure all exhibitor materials are removed from the exhibit facility by the Exhibitor Move-Out deadline please have all carriers check-in by Thursday, April 29, 2015 at 3:00 PM. DISMANTLE AND MOVE-OUT INFORMATION FOR ISLAND BOOTHS Freeman will begin returning empty containers as soon as the aisle carpeting is removed from the exhibit floor. All exhibitor materials must be removed from the exhibit facility by Friday, May 1, 2015 at 12:00 PM. Any materials remaining in the facility will be re-routed via Freeman s choice or returned to the warehouse to await disposition at exhibitor s expense. To ensure all exhibitor materials are removed from the exhibit facility by the Exhibitor Move-Out deadline please have all carriers check-in by Friday, May 1, 2015 at 10:00 AM. POST SHOW PAPERWORK AND LABELS Our Exhibitor Services Department will gladly prepare your outbound Material handling agreement and labels in advance. Be sure your carrier knows the company name and booth number when making arrangements for shipping your exhibit at the close of the show. FREEMAN quick facts Please note: All items and materials that must be brought into the facility may be subject to Material Handling Charges and are the responsibility of the Exhibitor. This also applies to items not ordered through the Official Show Vendors. SERVICE CONTRACTOR CONTACTS / INFORMATION: FREEMAN FREEMAN EXHIBIT TRANSPORTATION 1000 Elmwood Park Blvd. (800) Toll Free US & Canada New Orleans, LA (817) Local & International (504) Fax (469) (469) Fax FreemanNewOrleansES@freemanco.com FREEMAN ONLINE Take advantage of discount pricing by ordering online at by April 2, Our Internet online ordering service, Freeman OnLine is available for your convenience to order all Freeman services, view show schedule, or print order forms. Once your show is available online, you will receive an which includes a direct link to Freeman OnLine. To place online orders you will be required to enter your unique Login ID and Password. If this is your fi rst time to use Freeman OnLine, click on the Login link in the top right corner to create a new account. To access Freeman OnLine without using the link, visit and click on the Login link in the top right corner. If you need assistance with Freeman OnLine please call our Customer Support Center at (888) Toll Free US & Canada or (817) Local & International. SHIPPING INFORMATION Warehouse Shipping Address: Exhibiting Company Name / Booth # RIMS 2015 ANNUAL CONF & EXHIBIT C/O Freeman 905 Sams Ave. New Orleans, LA Freeman will accept crated, boxed or skidded material beginning Monday, March 23, 2015, at the above address. Material arriving after April 16, 2015 will be received at the warehouse with an additional after deadline charge. Warehouse receiving hours are 8:00 a.m. - 4:00 p.m., Monday - Friday Page 2 of 4

3 Show Site Shipping Address: Exhibiting Company Name / Booth # RIMS 2015 ANNUAL CONF & EXHIBIT C/O Freeman Ernest N. Morial Convention Center 900 Convention Center Blvd. New Orleans, LA Freeman will receive shipments at the exhibit facility beginning Thursday, April 23, Shipments arriving before this date may be refused by the facility. Any charges incurred for early freight accepted by the facility will be the responsibility of the exhibitor. LABOR INFORMATION Union Labor may be required for your exhibit installation and dismantle. Please carefully read the UNION RULES AND REGULATIONS to determine your needs. Exhibitors supervising Freeman labor will need to pick up and release their labor at the Labor Desk. Refer to the order form under Display Labor for Straight time and Overtime hours. ASSISTANCE We want you to have a successful show. If we can be of assistance please call our Exhibitor Services Department at WE APPRECIATE YOUR BUSINESS! **PLEASE NOTE THAT ALL VEHICLES DELIVERING MATERIALS TO THE CONVENTION CENTER MUST REPORT TO THE MARSHALLING AREA AT 1221 SOUTH PETERS ST., LOT B, TO OBTAIN A DOCK PASS. THIS INCLUDES PRIVATELY OWNED VEHICLES (CARS, TRUCKS, VANS, ETC.) WHO CHOOSE TO UNLOAD THEIR OWN MATERIALS AT THE ESTABLISHED UNLOADING AREA. NO VEHICLE WILL BE ALLOWED TO THE DOCK AREA WITHOUT A PASS. FREEMAN quick facts Page 3 of 4

4 FREEMAN GENERAL INFORMATION TRANSLATION SERVICE Freeman is pleased to offer a new service for our international exhibitors that provides quick interpretation and translation in 150 languages. This service will not only interpret for us on a threeway conversation, but also translate s from customers. To access this service you may contact Freeman New Orleans Exhibitor Services at or Freeman s Customer Support Center at (888) Toll Free US & Canada or (817) Local & International. HELPFUL HINTS SAVE MONEY Order early to take advantage of discount rates, place your order by April 2, AVOID DELAY Ship early to avoid delays. Shipments arriving late at show site will cost you money, time and business! SAFETY TIPS Use a ladder, not a chair. Standing on chairs, tables and other rental furniture is unsafe and can cause injury to you or to others. These objects are not designed to support your standing weight. Be aware of your surroundings. You are in an active work area with changing conditions during movein and move-out. Pay attention. Look for obstacles, and machinery and equipment that are in use. Keep your eyes open for scooters and forklifts. The drivers of these vehicles may not be able to see you. Stay clear of dock areas, trucks and trailers. These areas can be particularly dangerous. Prevent electrical shocks, falling items and damage to materials. Do not attach items or equipment to the drapes or metal framework provided for your booth. This can cause serious injury or damage to materials. FREEMAN general information We discourage children from being in the exhibit hall during installation and dismantle. If children are present during installation and dismantle, they must be supervised by an adult at all times. Freeman does not ship or handle Hazardous Materials. If any materials you are shipping to the event fall into this category, please contact Freeman to be sure that the material will be allowed at the facility and by the association. In addition, if authorized by the facility and the association, you will need to make separate arrangements for the transport and handling of the approved materials, since Freeman will not transport or handle them. The operation or use of all motorized lifts and motorized material handling equipment for installation/ dismantle of exhibits is NOT permitted by exhibitors or by their exhibitor appointed contractors (EAC s). Thank you for your cooperation. EXHIBITOR ASSISTANCE For more information and helpful hints on pre-show procedures and move-in, please go to For more information and helpful hints on post-show procedures and move-out, please go to Call Freeman s Exhibitor Services department at with any questions or needs you may have Page 4 of 4

5 Reducing Your Footprint Freeman actively engages in green practices within day-to-day operations and is committed to producing events in the most environmentally friendly way possible. Freeman has collaborated with a number of customers to make their events greener and is dedicated to broadening this effort. Green Tips for Exhibitors Interested in going Green and saving money with your exhibit booth? Follow these tips to assist you in making your sustainable booth strategies at least cost-neutral, and possibly cost-saving! Supplies and Ordering Order exhibit supplies early and utilize online ordering systems to eliminate paper waste. Consider renting a booth from Freeman or buying materials locally, preventing shipping cost and lowering emissions. Rent Freeman Classic Carpet which contains recycled content and is also recyclable. Provide giveaways made of recycled, responsibly grown natural fiber, nontoxic and biodegradable materials. Ensure giveaways are useful, not merely promotional in nature. Electronic Giveaways, such as free songs from itunes, coupons and free online Apps are smart and trendy. Printing, Recycling and Waste Management Encourage less printing and provide more information digitally when it comes to booth literature, fulfilling requests via and website referrals. If you need to print, use a local printer in the city where the show will be held and choose paper that contains at least 50% post-consumer recycled content. Ask Freeman about new paper-based signage materials that are comparably priced to plastic. There are good alternatives to foam core and PVC which are not as easily recyclable. Participate in the exhibit donation program by providing materials that are eligible for donation to local charities, such as pens, bags and notepads. Shipping and Transportation If you must ship materials, planning out your booth in a timely way to meet shipping deadlines can also help maximize consolidation and cost-savings. Choose a SmartWay -certified hauler at no additional cost to ensure your transportation company is practicing sustainable shipping. Set a goal to leave no trace behind by shipping out all booth properties and packing materials and donating extra giveaways thereby minimizing any waste for the show. If you are attending another trade show that many of your fellow exhibitors are also participating in, ask your General Service Contractor or Show Management to set up a caravan service to save on fuel emissions and cost of transportation. Personnel and Best Practices Take advantage of local or regional representatives to staff your booth, rather than bringing staff from far away offices, reducing travel cost. Bring Green as part of your company message providing recycling bins in your booth and information on what you have done to exhibit in a sustainable way. These steps can help as we all strive to make smarter and more environmentally sound decisions. For more information on the Freeman Sustainability Initiative, contact Jeff Chase at jeff.chase@freemanco.com. 01/13

6 DISCOUNT PRICE DEADLINE DATE 1000 Elmwood Park Blvd APRIL 02, 2015 New Orleans, LA INCLUDE THIS FORM (504) Fax: (469) WITH YOUR ORDER RIMS 2015 ANNUAL CONF & EXHIBIT / APRIL 26-29, 2015 NAME OF SHOW: COMPANY NAME: ADDRESS: CITY/STATE/ZIP: PHONE: SIGNATURE: CONTACT'S EXT.: For your convenience, we will use this authorization to charge your credit/debit card account for your advance orders, and any additional amounts incurred as a result of show site orders placed by your representative. These charges may include all Freeman companies, or any charges which Freeman may be obligated to pay on behalf of Exhibitor, including without limitation, any shipping charges. Please complete the information requested below: AMERICAN EXPRESS MASTER CARD FAX #: PRINT NAME: VISA BOOTH #: BOOTH SIZE : FOR INVOICE: Check if you are a new Freeman customer Invoices will be sent by ; please provide address of the person who reconciles your invoices if different than contact's . METHOD OF PAYMENT BY SUBMITTING THIS FORM OR ORDERING MATERIALS OR SERVICES FROM FREEMAN, YOU AGREE TO BE BOUND BY ALL TERMS & CONDITIONS INCLUDED IN YOUR SERVICE MANUAL. COMPANY CHECK BANK TRANSFER Please make check payable to: Freeman Bank transfer to Bank of America, N.A.; Dallas, TX Checks must be in U.S. funds drawn on a U.S. or Canadian Wire Transfer bank.("u.s. FUNDS" MUST BE PRE-PRINTED on Canadian checks.) ABA#: ACCT# Freeman International Wire Transfer Please reference (322736) on your remittance. Swift Code: BOFAUS3N ACCT# CREDIT/DEBIT CARD Freeman ACH Direct Deposit ABA#: ACCT# Freeman ACCOUNT NO.: Please reference Name of Show & Booth Number so we can properly credit your account. Note: Customers are responsible for any bank processing fees. FREEMAN NOW ACCEPTS DEBIT CARDS EXP. DATE: X FREEMAN method of payment CARDHOLDER NAME (PRINT): SIGNATURE: CARDHOLDER BILLING ADDRESS: CITY/STATE/ZIP: ENTER TOTALS HERE FURNISHINGS & ACCESSORIES CARPET CLEANING/ SHAMPOOING PORTER SERVICE RENTAL EXHIBITS & ACCESSORIES SIGNS INSTALLATION LABOR DISMANTLE LABOR MATERIAL HANDLING RIGGING INSTALLATION RIGGING DISMANTLE EXHIBIT TRANSPORTATION HANGING SIGNS GRAND TOTAL Remember to order in advance to save time and money. You may place your order by phone, fax, mail, or use our online ordering service at: Orders received without payment or after the discount price deadline date will be charged at the standard price. Copies of invoices may be picked up from the Service Desk prior to show closing. If you have questions or need assistance with any items not listed, please call and ask for your Exhibitor Services Representative. TELL US WHAT YOU THINK Freeman is committed to providing great customer service. To help us serve you more effectively in the future, please visit the URL address below upon the completion of your show to provide feedback. Your input will provide the insight needed to ensure that our customer service is in line with your expectations /10 (322736)

7 1000 Elmwood Park Blvd New Orleans, LA (504) Fax: (469) In order to authorize Freeman to invoice a third party for payment of services rendered to exhibitors, both the exhibiting company and the third party must complete this form and return it at least 14 days prior to show move-in. EXHIBITING COMPANY AUTHORIZATION OF THIRD PARTY BILLING EXHIBITOR NAME: (PLEASE PRINT) EXHIBITOR SIGNATURE: RIMS 2015 ANNUAL CONF & EXHIBIT / APRIL 26-29, 2015 We understand and agree that we the exhibiting company are ultimately responsible for payment of charges and agree by submitting this form or ordering materials or services from Freeman, to be bound by all terms and conditions as described in the Terms & Conditions section of this service manual. In the event that the named third party does not discharge payment of the invoice prior to the last day of the show charges will revert back to the exhibiting company. All invoices are due and payable upon receipt by either party. The items checked below are to be invoiced to the third party. BY SUBMITTING THIS FORM OR ORDERING MATERIALS OR SERVICES FROM FREEMAN, YOU AGREE TO BE BOUND BY ALL TERMS & CONDITIONS INCLUDED IN YOUR SERVICE MANUAL. EXHIBITING COMPANY INFORMATION EXHIBITING COMPANY NAME: EXHIBITING COMPANY ADDRESS: CITY/STATE/ZIP: PHONE: CONTACT'S Indicate which services are to be invoiced to the Third Party: ALL FREEMAN SERVICES I&D LABOR/SUPERVISION MATERIAL HANDLING/IN & OUT THIRD PARTY COMPANY INFORMATION THIRD PARTY COMPANY NAME: EXT. FAX: DATE : BOOTH #: FREEMAN EXHIBIT TRANSPORTATION RENTAL FURNITURE/CARPET/SIGNS BOOTH CLEANING OTHER FREEMAN third party authorization CONTACT NAME: THIRD PARTY BILLING ADDRESS: CITY/STATE/ZIP: PHONE: EXT: FAX: CONTACT'S FOR INVOICE: Invoices will be sent by ; please provide the address of the person who reconciles your invoices if different than contact's . THIRD PARTY CREDIT/DEBIT CARD AUTHORIZATION AMERICAN EXPRESS MASTERCARD VISA FREEMAN NOW ACCEPTS DEBIT CARDS ACCOUNT NO: EXP. DATE: CARDHOLDER NAME (PLEASE PRINT): CARD TYPE: AUTHORIZED SIGNATURE: CARDHOLDER BILLING ADDRESS: CITY/STATE/ZIP: 02/12 (322736)

8 Freeman TransportationComplete Double the convenience... zero surprises. Freeman s all-inclusive shipping and material handling package means transporting your exhibit materials has never been simpler or as affordable. Package includes: Round trip standard ground transportation AND material handling services No additional fees, no surprises Pick-up and transportation from point of origin to either advance warehouse or show site your choice. Pre-printed shipping labels & outbound paperwork Benefits: Turnkey pricing ensures precise budgeting No additional handling, pick-up or delivery fees No additional fuel surcharges or overtime surcharges No carrier waiting time fees Experienced on-site transportation reps from move-in through move-out All charges on your Freeman invoice LTL (less than truck load) shipping To take advantage, call or exhibit.transportation@freemanco.com for a quote. *Services apply to destinations anywhere in the Continental U.S.

9 E XHI B I T transportation There are many transportation carriers to choose from, but Freeman has more than 85 years of experience in the events industry. No one understands exhibit transportation better than Freeman. Allow us to make the shipping process easy for you. Between our cost effective solutions, superior customer service and all inclusive pricing, you will find Freeman Exhibit Transportation to be reputable, reliable and convenient. Our transportation experts have the ability to quickly respond to changes when necessary and are available to assist you with all of your show requirements. Don t forget about inbound shipping! Complete and send the order form to order your inbound and outbound shipping. Call our transportation experts at For fast, easy ordering, go to

10 E XHIBI T T RANS P O R TAT ION services As the official service contractor, Freeman partners with you and with decision makers at show site making it easier for you to transport your exhibit to any location. Some of the benefits of working with Freeman Exhibit Transportation include: Guaranteed all inclusive pricing with no additional fees for pickups and deliveries, including weekend and night service. One convenient invoice with all your Freeman show services. On site transportation experts are available before, during and after the show. Customer service seven days a week, offering complete shipment visibility and expert oversight. q u e s t i o ns? For more information regarding our services, rates, shipment deadlines, documentation requirements, ordering and the terms and conditions of our service offerings, please visit Continental U.S. Exhibitors: Contact our exhibit transportation experts at or via at exhibit.transportation@freemanco.com International Exhibitors: Contact our exhibit transportation experts at or via at international.freight@freemanco.com 12/

11 page 1 of 1 E X H I B I T transportation Making your show experience a success hinges not only on what you bring to the show, but also what you take away. No one knows that better than Freeman. We ve had more than 75 years of experience in the business, and we re here to help you with all your exhibit transportation needs. From initial inbound transportation and move-in to move-out and outbound transportation, we ve got the specialists to assist you with all your show requirements. Take a look at the services we can offer you and you ll see why we re the best in the business. As the official service contractor, we can make it easier for you to transport your exhibit to the show and on to its next destination. Our on-site experts are there every step of the way preshow, move-in, on the actual show days as well as during move-out. Also, if you need anything after the show, your Freeman contact will be there to assist you. Some of our available services also include: A special toll-free number where Freeman experts give you the fast, friendly service that has become our trademark, track shipments, arrange for pickup and more. One convenient invoice with all your show services prequoted, so you never get hit with hidden costs. Freeman also offers competitive prices for exhibit transportation with value-added customer service. Preprinted shipping labels and material handling agreements. There is no need to handwrite all your labels when we can print them for you automatically. Don t forget about inbound shipping! Complete and send the attached order form to order your inbound and outbound shipping. q u e s t i o n s? Call our exhibit transportation experts at For fast, easy ordering, go to 10/

12 (800) Toll Free US & Canada (817) Local & International NAME OF SHOW: COMPANY NAME: CONTACT NAME : ADDRESS : RIMS 2015 ANNUAL CONF & EXHIBIT / APRIL 26-29, 2015 For Assistance, please call applicable number listed above to speak with one of our experts. For fast, easy ordering, go to EXHIBIT TRANSPORTATION TIPS FOR EASY ORDERING SHIPPING INFORMATION Credit card information must be on file prior to pick up, as Items to be shipped charges will be included on your show services invoice. Number of Pieces Est. Weight International Exhibitors remember - Shipments originating from countries other than the U.S. must be cleared through Crates (wooden) customs. Please call for additional information: Cartons (cardboard) (800) Toll Free US & Canada (817) Local & International Cases/Trunks (fiber) (color ) COMPLETE THE FOLLOWING ITEMS Skids/Pallets ON THIS FORM: Carpet (color ) PICK UP INFORMATION Other ( ) Total Requested Pick Up Date: Size of largest piece: (H) (W) (L) SHIPPER NAME NOTE: Shipments will be weighed and measured prior to delivery. SHIPPER ADDRESS OUTBOUND SHIPPING (City) (State) (Zip) DESTINATION I will be shipping to the WAREHOUSE FREEMAN / Exhibiting Company Name / Booth # RIMS 2015 ANNUAL CONF & EXHIBIT C/O: FREEMAN 905 SAMS AVENUE NEW ORLEANS, LA MUST BE DELIVERED BY APRIL 16, 2015 I will be shipping to SHOW SITE FREEMAN / Exhibiting Company Name / Booth # RIMS 2015 ANNUAL CONF & EXHIBIT C/O: FREEMAN MORIAL CONVENTION CENTER 900 CONVENTION CENTER BLVD NEW ORLEANS, LA CANNOT BE DELIVERED BEFORE APRIL 23, 2015 TYPE OF SERVICE Next Day Air: Delivery next business day by 5:00 PM Second Day Air: Delivery second business day by 5:00 PM 3-5 Day Service: Delivery within 3-5 business days Declared Value $ Air Transportation charges are billed by Dimensional or Actual Weight, whichever is greater. Standard Ground: Dependent on distance Expedited Ground: Tailored to specific requirements Specialized: Pad wrapped, uncrated, truck load 09/11 COMPLETE THIS FORM ONLY IF YOU ARE SHIPPING YOUR EXHIBIT MATERIALS BY FREEMAN EXHIBIT TRANSPORTATION BOOTH #: PHONE #: I would like to schedule outbound Freeman Exhibit Transportation. Please provide me with a Material Handling Agreement at show site for my shipping instructions and signature. So we may print your Outbound Material Handling Agreement and labels, please complete the following information if different from pick up address: Ship to address: Number of Labels : BOOTH SIZE: FAX THIS COMPLETED FORM TO: (469) A TRANSPORTATION SPECIALIST WILL CALL YOU TO CONFIRM RECEIPT OF ORDER AND FINALIZE DETAILS. (322736) SHOW # X FREEMAN exhibit transportation

13 MOTOR CARGO MOTOR CARGO SERVICE REQUEST AND SHIPPING INSTRUCTIONS CONTRACT This Contract establishes your legal obligations with regard to the property described herein being shipped with Freeman. It specifically limits your rights and possible recovery if your property is lost or damaged. You must accept all terms and conditions of this Contract. You confirm that you have read and agree with all the terms and conditions of this Contract by signing page one of this document or electronic acknowledgment of receipt without contest. This Contract may not be waived or varied, except in writing, and then only by an authorized representative of Freeman. 1. DEFINITIONS. In this Contract, Freeman means Freeman Decorating Services, Inc., and its respective employees, officers, directors, agents, assigns, affiliated companies, and related entities including any contractors appointed by Freeman. The term Shipper means the person or business for whom the property is being transported, and includes their respective employees, officers, directors, agents, assigns, affiliated companies, and contractors appointed by the Shipper, excluding only Freeman. Property is all objects of any type received from the Shipper for transport by Freeman as described herein. Consignee is the party to whom Shipper has designated the goods are to be delivered. 2. FINAL CONTRACT BETWEEN THE PARTIES. In exchange for Shipper's payments and Freeman's services, which the parties have specified in this two-page Contract, Freeman and Shipper each agree that this Contract shall govern their respective rights and obligations regarding transportation of Shipper's property. This Contract shall take effect when the property first comes into the physical possession of Freeman, and the responsibility of Freeman under same shall end when the property has been placed in the possession of the Consignee or the Consignee's designated agent. If any part or provision of this Contract is found by a court of competent jurisdiction to be void or unenforceable, the remainder of the Contract shall continue in full force and effect. 3. Freeman's RESPONSIBILITIES UNDER THE CONTRACT ARE LIMITED. Freeman is responsible for the satisfactory performance of only those services which it directly provides under this Contract. Freeman shall not be responsible for the performance of individuals or firms who are not under the direct supervision or control of Freeman. Freeman shall not be responsible for events or causes of loss, delay, or damage beyond its reasonable control, including (by way of illustration only, and not as a limitation on the breadth of this clause), strike, lockout, work slowdown or stoppage, power failure, breakdown of plant or machinery, facility failure, vandalism, theft, Act of God, effect of natural elements, riot, civil commotion or disturbance, terrorism, act of war or belligerent parties, and any other cause or causes beyond the reasonable control of Freeman. Freeman shall not be liable for delay caused by highway obstructions, or faulty or impassable highways, or lack of capacity of any highway, bridge, or ferry, or caused by breakdown or mechanical defects of vehicles or equipment, or from any cause other than the negligence of Freeman. Freeman shall not be bound to transport by any particular schedule, means, vehicle or otherwise, other than with reasonable dispatch. 4. PACKAGING AND CRATES. Shipper's property must be well packaged for safe and secure handling, storage and shipment using ordinary care. Freeman makes neither representation nor any warranty regarding the acceptability or suitability of any packaging system or procedure that Shipper might use for its property. General guidance as to acceptable packaging systems and procedures may be found in publications such as the National Motor Freight Classification, published by the National Motor Freight Traffic Association. 5. PERISHABLE GOODS. Goods of a perishable nature are carried in dry trailers without environmental or atmospheric control or other special services unless Shipper states on the face of the Service Request and Shipping Instructions that the goods are to be carried in a refrigerated, heated, specially ventilated or otherwise specially equipped trailer. This carriage is subject to the special services and charges offered in the Freeman tariff. Shipper is responsible for bringing the goods to the proper temperature before loading the goods into the trailer, for the proper stowage of the goods within the trailer, and for setting the temperature (including maintenance and repair), during all times after the trailer is spotted by Freeman and before the trailer is received by Freeman. Freeman is not responsible for product deterioration caused by inherent vice, defects in the merchandise or transit times in excess of product shelf life. Refrigerated, heated, specially ventilated or otherwise specially equipped trailers are not equipped to change the temperature of goods (they are equipped only to maintain temperature). Shipper will give written notice of requested temperature setting of the thermostatic controls before receipt of the goods by Freeman. When a loaded trailer is received, Freeman will verify that the thermostatic controls are set to maintain trailer temperature as requested. Freeman is unable to determine whether the goods were at the proper temperature when they were loaded into the trailer or when the trailer is delivered to Freeman. Air temperature at the unit sensor will be maintained within a proper range of plus or minus 5 degrees Fahrenheit of the temperature requested by Shipper on the face of the Service Request and Shipping Instructions if the goods were at that temperature when loaded into the container and if the temperature controls were properly set when the container was loaded. 6. REFUSED SHIPMENTS. If the Consignee refuses a shipment tendered for delivery or if Freeman is unable to deliver a shipment because of fault or mistake of the Consignor or Consignee, Freeman's liability shall then become that of a warehouseman. (a) Freeman shall promptly attempt to provide notice, by telephonic, electronic or written communication as provided on the face of these shipping instructions, if so indicated, to Shipper or the party, if any, designated in these instructions to receive notice. (b) Storage charges, based on Freeman's tariff, shall start no sooner than the next business day following the attempted notification. Storage may be, at Freeman's option, in any location that provides reasonable protection against loss or damage. Freeman may place the shipment in public storage at the owner's expense and without liability to Freeman. (c) If Freeman does not receive disposition instructions within 48 hours of the time of Freeman's attempted first notification, Freeman will attempt to issue a second and final confirmed notification. Such notice shall advise that if Freeman does not receive disposition instructions within 10 days of that notification, Freeman may offer the shipment for sale at a public auction and Freeman has the right to offer the shipment for sale. The amount of sale will be applied to Freeman's invoice for transportation, storage and other lawful charges. Shipper will be responsible for the balance of charges not covered by the sale of the goods. If there is a balance remaining after all charges and expenses are paid, such balance will be paid to the owner of the property sold hereunder, upon claim and proof of ownership. (d) Where Freeman has attempted to follow the procedure set forth above and the procedure is not possible, nothing shall be construed to abridge the right of Freeman, at its option, to sell the property under such circumstances and in such manner as may be authorized by law. (e) When perishable goods cannot be delivered and disposition is not given within a reasonable time, Freeman may dispose of property to the best advantage. When Freeman is directed by Consignee or Consignor to unload or deliver property at a particular location where Consignor, Consignee, or the Agent of either is not regularly located, Freeman's liability for the shipment shall terminate after unloading or delivery. 7. INSURANCE. Freeman IS NOT AN INSURER. Shipper is responsible for obtaining insurance for its property. Freeman provides no insurance for Shipper or its property. 8. LIMITATION ON SHIPPER'S RECOVERABLE DAMAGES. Shipper understands that even if Shipper's property is lost, stolen, or damaged, Freeman does not pay replacement or restoration cost of any property. FREEMAN'S MAXIMUM LIABILITY SHALLBE THE AMOUNT OF PROVEN ACTUALVALUE NOT EXCEED- ING THE LOWER OF THE FAIR MARKET VALUE (THE FAIR MARKET VALUE EQUALS THE AS IS WHERE IS PRICE FOR THE PROPERTY AT THE LOCATION OF THE SHOW TO WHICH PRICE A WILL- ING BUYER AND AWILLING SELLER WOULD AGREE IN AN ORDINARY COURSE OF BUSINESS, ARM'S LENGTH SALE.) OR $5.00 (USD) PER POUND OF CARGO LOST OR DAMAGED UNLESS AT THE TIME OF SHIPMENT SHIPPER MAKES A DECLARATION OF VALUE FOR CARRIAGE IN THE SPACE DESIG- NATED ON THE SHIPPING INSTRUCTIONS AND PAYS THE APPROPRIATE VALUATION CHARGE. Even if Shipper has made a declaration of value, liability shall never exceed the depreciated original invoice value or the fair market value of the property, whichever is less. The value per pound for applying declared valuation charges shall be determined by dividing Shipper's declared value for carriage by the actual weight of the shipment. In all cases not prohibited by law, where a lower value than the actual value of the said property has been stated in writing by Shipper or has been agreed upon in writing as the released value of the property upon which the rate is based, such lower value plus freight charges, if paid, shall be the maximum recoverable amount for loss or damage. Notwithstanding the above limitations, all shipments containing the following items of extraordinary value are limited to a maximum declared value of $ (USD): (a) Artworks and objects of art, including without limitation, original paintings, drawings, etchings, watercolors, tapestries and sculptures; (b) Clocks, jewelry, including costume jewelry, furs, and fur-trimmed clothing; (c) Personal effects, including without limitation, papers and documents; (d) Coin money, currency, gift certificates, debit cards, credit cards, and any other items of extraordinary value. Any declared value in excess of the maximums allowed herein is null and void, and the acceptance by Freeman for carriage of any shipment with a declared value in excess of the allowed maximums does not constitute a waiver of these maximums. In any event, Freeman's MAXIMUM LIABILITY WILL NEVER BE MORE THAN $20,000 PER SHIPMENT. Shipper understands that even if Shipper is not able to participate or fully participate in a Show due to loss of, theft of, or damage to their property, Freeman shall not be liable or responsible for damages identified by the terms (by way of example only and not in limitation of the breadth of this clause) such as the following: consequential damages, loss of use damages, loss of profits damages, business interruption damages, delay damages, special damages, collateral damages, exemplary damages, damages awarded for gross negligence, direct damages, indirect damages, or damages for failure of performance, breach of contract damages, fraud damages, or any other sort of damage for tort or breach of contract. This limitation shall bind the parties (a) whenever or wherever the claimed loss or damage may occur; (b) even though the alleged loss or damage is claimed to result from negligence, strict liability, products liability, breach of contract, breach of statute or regulation, or any other legal theory or cause, and; (c) even though Freeman may have been advised or be on notice of the possibility or even the probability of such damages. 9. SHIPPER S RESPONSIBILITIES AND INDEMNIFICATION: (a) Shipper must pay in full for the services rendered under this Agreement at the time the services are requested. The existence of a dispute between Shipper and Freeman relative to any claim or other matter shall have no bearing on this duty of payment. No claim may be submitted by or on behalf of Shipper to Freeman unless Shipper's account is current. (b) Shipper understands and acknowledges that Freeman does not accept or transport illegal or hazardous materials of any kind or nature. Shipper warrants and will ensure that its property is inert, and contains no Hazardous Substances, Hazardous Materials, Chemicals, Gasses, Explosives, Radioactive Materials, Biologically hazardous agents, or any other substance, matter or object in any form that could pose a threat to the health or safety of persons, property, or the public welfare in general. Such goods may be warehoused at owner's risk and expense or destroyed without compensation. (c) Shipper shall defend and indemnify Freeman, its employees, directors, officers, and agents from and against any and all demands, claims, causes of action, fines, penalties, damages (including consequential), liabilities, judgments, and expenses (including but not limited to reasonable attorneys' fees and investigation costs) on account of personal injury, death, or damage to or loss of property or profits arising out of or contributed to by any of the following: Shipper's negligence, willful misconduct, or deliberate act; Shipper's violation of Federal, State, County or Local ordinances; Shipper's violation of Show Regulations and/or Rules as published and set forth by Facility and/or Show Management; and/or Shipper's failure to comply with subsection (b) of this section regarding the inclusion of any dangerous substances in the property placed with Freeman. 10. CLAIMS. Claims must be filed in writing within nine (9) months after the date of delivery of the property (or in the case of export traffic, within nine (9) months after delivery at the port of export), except that claims for failure to make delivery must be filed within nine (9) months after a reasonable time for delivery has elapsed. Suits for loss, damage, or delay shall be instituted against Freeman no later than two (2) years and one (1) day from the day when written notice is given by Freeman to the claimant that Freeman has disallowed the claim or any part or parts of the claim specified in the notice. Shipper shall deliver notice of claim for loss or damage by hand, U.S. mail, courier, facsimile, or electronic means to Freeman Exhibit Transportation, Cargo Claim Department, P.O. Box , Dallas, TX as soon as loss or damage is discovered. The notice of claim shall invite a prompt joint survey of the damage, at a time and place to be agreed between the parties, and such survey shall go forward promptly. However, if in any case the property is received by the Consignee or the Consignee's agent without notice of loss or damage to property being served on Freeman within 72 hours of the receipt of the property, it is agreed between Freeman and Shipper that in that instance the presumption shall arise that the property was delivered in proper quantity and in good condition. Claims filed more than nine (9) months following the date on which the property was delivered or should have been delivered are agreed to be forever time barred. 11. CHOICE OF FORUM / ARBITRATION. THIS CONTRACT SHALLBE CONSTRUED UNDER THE LAWS OF THE STATE OF TEXAS WITHOUT GIVING EFFECT TO ITS CONFLICT OF LAWS RULES. EXCLUSIVE VENUE FOR ALL DISPUTES ARISING OUT OF OR RELATING TO THIS CONTRACT SHALL RESIDE IN A COURT OF COMPETENT JURISDICTION IN DALLAS COUNTY, TEXAS. Notwithstanding anything herein to the contrary, any controversy or claim arising out of or relating to this Agreement, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules and judgment on the award rendered by the arbitrator(s) may be entered by any court having jurisdiction thereof. 12. MISCELLANEOUS. (a) Shipper warrants the accuracy of the weight and dimension data furnished in this Contract; (b) Shipper understands that once its property is shipped by Freeman pursuant to the instructions contained in this Contract, Shipper has no right to control the shipment, stop the shipment in transit, or divert or reschedule same. (c) Shipper agrees that this Contract may be provided to any third party, including common or contract carriers of cargo by air, water, rail, or road, for the purpose of confirming the right of Freeman to control the handling of the property and all matters related to payment for the shipment FREEMAN TERMS & CONDITIONS 3/

14 AIR CARGO AIR CARGO SERVICE REQUEST AND SHIPPING INSTRUCTIONS CONTRACT In tendering this shipment, the Shipper and Consignee agree to these TERMS which no agent or employee of the parties may alter. This Air Service Request and Shipping Instruction Contract is NON-NEGOTIABLE and has been prepared by Shipper, or if by Freeman or another on Shipper's behalf, it shall be deemed, conclusively, to have been prepared by the Shipper. The Shipper agrees that this shipment is subject to the TERMS stated herein. All TERMS, including but not limited to, all the limitations of liability, shall apply to our agents and their contracting carriers. 1. DEFINITIONS: In this Contract, Freeman means Freeman Decorating Services, Inc. and its respective employees, officers, directors, agents, assigns, affiliated companies, and related entities including any contractors appointed by Freeman. The term Shipper means the person or business for whom the property is being transported, and includes their respective employees, officers, directors, agents, assigns, affiliated companies, and contractors appointed by the Shipper, excluding only Freeman. Property is all objects of any type received from the Shipper for transport by Freeman as described herein. Consignee is the party to whom Shipper has designated the goods are to be delivered. 2. FINAL CONTRACT BETWEEN THE PARTIES: In exchange for Shipper's payments and Freeman's services, which the parties have specified in this two-page Contract (including the Air Cargo Service Request and Shipping Instructions), Freeman and Shipper each agree that this Contact shall govern their respective rights and obligations regarding transportation of Shipper's property. This Contract shall take effect when the property first comes into the physical possession of Freeman, and the responsibility of Freeman under same shall end when the property has been placed in the possession of the Consignee or the Consignee's designated agent. If any part or provision of this Contract is found by a court of competent jurisdiction to be void or unenforceable, the remainder of the Contract shall continue in full force and effect. 3. Freeman's RESPONSIBILITIES UNDER THE CONTRACT ARE LIMITED: Freeman is responsible for the satisfactory performance of only those services which it directly provides under this Contract. Freeman shall not be responsible for the performance of individuals of firms who are not under the direct supervision or control of Freeman. Freeman shall not be responsible for events or causes of loss, delay, or damage beyond its reasonable control, including (by way of illustration only, and not as a limitation on the breadth of this clause), strike, lockout, work slowdown or stoppage, power failure, breakdown of plant or machinery, facility failure, vandalism, theft, Act of God, effect of natural elements, riot, civil commotion or disturbance, terrorism, act of war or belligerent parties, and any other cause or causes beyond the reasonable control of Freeman. EXCEPT FOR ELIGIBLE GUARANTEED SERVICE SHIPMENTS, Freeman DOES NOT GUARANTEE DELIVERY BY ANY SPECIFIC TIME OR DATE. 4. PACKAGING AND CRATES: Shipper's property must be well packaged for safe and secure handling, storage and shipment using ordinary care. Each piece must be legibly and durably marked with the name and address, including correct ZIP code of the Shipper and Consignee. When a container is used repetitively by Shipper, Shipper must remove all old labels, tags, markings, etc., and Shipper must ensure that the container retains adequate strength for transportation. Freeman makes neither representation nor any warranty regarding the acceptability or suitability of any packaging system or procedure that Shipper might use for its property. General guidance as to acceptable packaging systems and procedures may be found in publications such as the National Motor Freight Classification, published by the National Motor Freight Traffic Association. For shipments of Perishable Commodities, U.S. and Canadian shipments must be packed to travel without spoilage for 72 hours from time of pickup; all International shipments must be packed to travel without spoilage for 24 hours beyond an agreed deadline. Freeman reserves the right to periodically embargo regions of the world due to conditions that may cause damage to perishable commodities. 5. REFUSED SHIPMENTS: If the Consignee refuses a shipment tendered for delivery or if Freeman is unable to deliver a shipment because of fault or mistake of the Consignor or Consignee, Freeman's liability shall then become that of a warehouseman. (a) Freeman shall promptly attempt to provide notice, by telephonic, electronic or written communication as provided on the face of these shipping instructions, if so indicated, to Shipper or the party, if any, designated to receive notice in these instructions. (b) Storage charges, based on Freeman's tariff, shall start no sooner than the next business day following the attempted notification. Storage may be, at Freeman's option, in any location that provides reasonable protection against loss or damage. Freeman may place the shipment in public storage at the owner's expense and without liability to Freeman. (c) If Freeman does not receive disposition instructions within 48 hours of the time of Freeman's attempted first notification, Freeman will attempt to issue a second and final confirmed notification. Such notice shall advise that if Freeman does not receive disposition instructions within 10 days of that notification, Freeman may offer the shipment for sale at a public auction and Freeman has the right to offer the shipment for sale. The amount of sale will be applied to Freeman's invoice for transportation, storage and other lawful charges. Shipper will be responsible for the balance of charges not covered by the sale of the goods. If there is a balance remaining after all charges and expenses are paid, such balance will be paid to the owner of the property sold hereunder, upon claim and proof of ownership. (d) Where Freeman has attempted to follow the procedure set forth above and the procedure is not possible, nothing shall be construed to abridge the right of Freeman, at its option, to sell the property under such circumstances and in such manner as may be authorized by law. (e) When perishable goods cannot be delivered and disposition is not given within a reasonable time, Freeman may dispose of property to the best advantage. Where Freeman is directed by Consignee or Consignor to unload or deliver property at a particular location where Consignor, Consignee, or the Agent of either is not regularly located, Freeman's liability for the shipment shall terminate after unloading or delivery. 6. LIMITATION ON SHIPPER S RECOVERABLE DAMAGES: Freeman's LIABILITY FOR DAMAGES ON DOMESTIC SHIPMENTS, INCLUDING BUT NOT LIMITED TO THOSE DAMAGES ARISING FROM OR RELAT- ED TO MISDELIVERY, INCOMPLETE OR OTHERWISE INADEQUATE DELIVERY (INCLUDING BUT NOT LIM- ITED TO FAILURE TO FOLLOW SHIPPER OR CONSIGNEE INSTRUCTIONS OR FAILURE TO COLLECT OR PROPERLY DELIVER APAYMENT INSTRUMENT), NONDELIVERY, MISSED PICKUP, AND LOSS OF OR DAM- AGE TO CARGO, SHALL BE LIMITED TO THE HIGHER OF $50.00 (USD) PER SHIPMENT OR $.50 (USD) PER POUND ($1.10 (USD) PER KILOGRAM) OF CARGO ADVERSELY AFFECTED THEREBY, PLUS TRANS- PORTATION CHARGES APPLICABLE TO THAT PART OF THE SHIPMENT ADVERSELY AFFECTED THERE- BY, UNLESS AT TIME OF SHIPMENT THE SHIPPER MAKES A DECLARATION OF VALUE FOR CARRIAGE IN THE SPACE DESIGNATED ON THE SERVICE REQUEST AND SHIPPING INSTRUCTIONS FORM AND PAYS THE APPROPRIATE VALUATION CHARGE. IN NO EVENT SHALL Freeman's LIABILITY EXCEED THE DECLARED VALUE OF THE SHIPMENT OR THE AMOUNT OF LOSS OR DAMAGE ACTUALLY SUSTAINED, WHICHEVER IS LOWER. IF CARRIAGE OF THE SHIPMENT IS SOLELY OR PARTLY BY AIR AND INVOLVES AN ULTIMATE DESTINATION OR A STOP IN A COUNTRY OTHER THAN THE COUNTRY OF DEPARTURE, Freeman's LIABILITY FOR CARGO LOST, DAMAGED OR DELAYED SHALLBE LIMITED TO $9.07 PER POUND ($20.00 PER KILOGRAM) FOR CARRIAGE SUBJECT TO THE UNAMENDED WARSAW CONVENTION OR THE WARSAW CONVENTION AS AMENDED BY THE HAGUE PROTOCOL OF 1955, 17 SPECIAL DRAWING RIGHTS PER KILOGRAM FOR CARRIAGE SUBJECTTO THE WARSAW CONVENTION AS AMENDED BYTHE MONTREAL PROTOCOL NO. 4 OF 1975, OR $9.07 PER POUND ($20.00 PER KILOGRAM) FOR CARRIAGE WHERE THE WARSAW CONVENTION, INCLUDING ITS AMENDMENTS, DOES NOT APPLY FOR ANY REA- SON, UNLESS AHIGHER DECLARED VALUE IS REQUESTED, AND THE FEES SET FORTH IN THE SERVICE GUIDE FOR SUCH HIGHER DECLARED VALUE ARE PAID. FOR INTERNATIONAL SHIPMENTS, THIS SHIP- PING REQUEST AND SHIPPING INSTRUCTION CONTRACT SHALL BE DEEMED AN AIR WAYBILL WITHIN THE MEANING OF THE WARSAW CONVENTION. Notwithstanding the above limitations, domestic shipments containing the following items of extraordinary value are limited to a maximum declared value of $ (USD): (a) artworks and objects of art, including without limitation original paintings, drawings, etchings, water colors, tapestries and sculpture; (b) clocks, watches, jewelry (including costume jewelry), furs and fur-trimmed clothing; (c) personal effects; (d) and other inherently fragile or unique items, including prototypes, etc. Any declared value in excess of the maximums allowed herein is null and void, and the acceptance by Freeman for carriage of any shipment with a declared value in excess of the allowed maximums does not constitute a waiver of these maximums. Shipper understands that even if Shipper is not able to participate or fully participate in a show due to loss of, theft of, or damage to its property, Freeman shall never be liable or responsible for damages identified by the terms (by way of example only and not in limitation of the breadth of this clause) such as the following: consequential damages, loss of use damages, loss of profits damages, business interruption damages, delay damages, special damages, collateral damages, exemplary damages, damages awarded for gross negligence, direct damages, indirect damages, damages for failure of performance, breach of contract damages, fraud damages, or any other sort of damage for tort or breach of contract. This limitation shall bind the parties (a) whenever or wherever the claimed loss or damage may occur; (b) even though the alleged loss or damage is claimed to result from negligence, strict liability, products liability, breach of contract, breach of statute or regulation, or any other legal theory or cause, and; (c) even though Freeman may have been advised or be on notice of the possibility or even the probability of such damages. Freeman makes no warranties, express or implied, and expressly disclaims any and all warranties. Except for Freeman's failure to deliver in accordance with the Guaranteed Service section of the Service Guide, Freeman will not be liable for misdelivery, incomplete or otherwise inadequate delivery (including but not limited to failure to follow Shipper or Consignee instructions or failure to collect or properly deliver a payment instrument), non-delivery, missed pickup, delay on International shipments, loss or damage unless caused by Freeman's sole negligence. 7. SHIPPER S RESPONSIBILITIES AND INDEMNIFICATION: (a) Shipper must pay in full for the services rendered under this Contract at the time the services are requested. The existence of a dispute between Shipper and Freeman relative to any claim or other matter shall have no bearing on this duty of payment. No claim submitted by or on behalf of Shipper will be processed unless Shipper's account is current. (b) Shipper understands and acknowledges that Freeman does not accept or transport illegal, dangerous or hazardous materials of any kind or nature. Shipper warrants and ensures that its property is inert, and contains no Hazardous Substances, Hazardous Materials, Chemicals, Gases, Explosives, Radioactive Materials, Biologically hazardous agents, or any other substance, matter or object in any form that could pose a threat to the health or safety of persons, property or the public welfare in general. Such goods may be warehoused at owner's risk and expense or destroyed without compensation. (c) Shipper shall defend and indemnify Freeman, its employees, directors, officers, and agents from and against any and all demands, claims, causes of action, fines, penalties, damages (including consequential), liabilities, judgments, and expenses (including but not limited to reasonable attorneys' fees and investigation costs) on account of personal injury, death, or damage to or loss of property or profits arising out of or contributed to by any of the following: Shipper's negligence, willful misconduct, or deliberate act; Shipper's violation of Federal, State, County or Local ordinances; Shipper's violation of Show Regulations and/or Rules as published and set forth by Facility and/or Show Management; and/or Shipper's failure to comply with (b) of this Agreement regarding the inclusion of any dangerous substances in the property placed with Freeman. 8. CLAIMS: Shipper, Consignee, or any other party claiming an interest in the shipment must notify Freeman immediately upon delivery, or in the case of loss or damage which could not have been noted at the time of delivery, within fourteen (14) days of delivery, of any loss or damage to the shipment. Receipt of the shipment by the Consignee or the Consignee's agent without written notice on the delivery receipt and/or delivery manifest will be prima facie evidence that the shipment was delivered in good condition. The amount of the claim may not be deducted from the transportation charges. Notice of loss or damage MUST be reported to Freeman at The shipment, its container(s), and packing material must be made available to Freeman for inspection at the delivery location. All shipments are subject to opening for inspection by Freeman; however, Freeman is not obligated to perform such inspection. All claims for loss or damage MUST be made in writing to Freeman within one hundred and twenty (120) calendar days after the date of acceptance of the shipment by Freeman. Please refer to the Service Guide for claim procedures. All claims for service failure must be made within thirty (30) calendar days from the date of shipment and Freeman's sole liability for such claims arising from Guaranteed Service shipments shall be limited to the transportation charges as provided in the Guaranteed Service section of the Service Guide. All claims for overcharge must be made in writing to Freeman within sixty (60) calendar days after the invoice date. No action for loss or damage may be maintained against Freeman unless (a) claimant complies with all requirements of this section and (b) for domestic shipments, if the claimant commences the action within one (1) year of the shipment by Freeman unless otherwise required by International, Federal or State Law. If the claim is for loss or damage involving International shipments, claimant must commence the action within two (2) years from the date of acceptance of the shipment by Freeman unless otherwise required by International, Federal or State Law. For purposes of this section, no action shall be deemed to have commenced until receipt by Freeman of service of process of the action on Freeman. Claims for loss or damage must be delivered to the following address: Freeman Exhibit Transportation, Cargo Claim Department, P.O. Box , Dallas, TX CHOICE OF FORUM: THIS CONTRACT SHALL BE CONSTRUED UNDER THE LAWS OF THE UNITED STATES [INCLUDING ADOPTED INTERNATIONAL CONVENTIONS] AND THE STATE OF TEXAS WITHOUT GIVING EFFECTTO THE STATE'S CONFLICT OF LAWS RULES. FREEMAN AND SHIPPER AGREE THATANY CLAIM OR DISPUTE OF ANY SORT ARISING OUT OF OR IN ANY WAY RELATED TO THIS CONTRACT, ITS PERFORMANCE OR NONPERFORMANCE, OR DAMAGES ALLEGEDLY RESULTING FROM SAME WILL BE ARBITRATED IN THE CITY OF DALLAS, TEXAS, AND THE RULES OF THE AMERICAN ARBITRATION ASSO- CIATION WILLAPPLY. IF BINDING ARBITRATION IS UNAVAILABLE TO RESOLVE ANY CONTROVERSY AND IT IS NECESSARY TO LITIGATE THE DISPUTE, THE DISPUTE SHALL BE LITIGATED IN A COURT OF COM- PETENT JURISDICTION IN DALLAS COUNTY, TEXAS. 10. MISCELLANEOUS: Shipper warrants the accuracy of the weight and dimension data furnished in this Contract. Shipper understands that once its property is shipped by Freeman pursuant to the instructions contained in this Contract, Shipper has no right to control the shipment; stop the shipment in transit, or divert or reschedule same, and that Shipper will have no control over the property until it is delivered pursuant to the instructions in this Contract. Shipper agrees that this Contract may be provided to any third party, including common or contract carriers of cargo by air, water, rail, or road, for the purpose of confirming the right of Freeman to control the handling of the property and all matters related to payment for the shipment. FREEMAN TERMS & CONDITIONS