Statement of Work. Title: Environmental Training Services at HAMMER Revision: 1 Date: June 28, 2012

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1 Statement of Work Title: Environmental Training Services at HAMMER Revision: 1 Date: June 28, INTRODUCTION / BACKGROUND The Mission Support Alliance (MSA or the Buyer) supports the cleanup of the Department of Energy (DOE) Hanford Site. Key cleanup activities include Remediation, Facility Cleanup, Waste Site Cleanup, Facility and Waste Site Surveillance & Maintenance, and Groundwater Protection. The Volpentest HAMMER Training and Education Center (HAMMER) is a DOE training facility, specializing in hands-on training for the Hanford Site. 2.0 DESCRIPTION OF WORK GENERAL MSA, in support of its prime contract with the U. S. Department of Energy (DOE), Richland Operations Office (RL), requires Subcontractor support to provide training services to support MSA s commitment to the Hanford cleanup mission while reducing the risk to employee health, the environment, and the public. 3.0 DESCRIPTION OF WORK SPECIFIC 3.1 Training Services Subcontractor is expected to provide training services, primarily instructional services under the provisions of the master contract and this Statement of Work as directed and scheduled by the Buyer. Additional services could include review of material being revised, conducting student remediation, student mentoring, or other administrative/technical support as requested by the Buyer. Subcontractor shall provide qualified individuals to provide instructor support for classes associated with this statement of work. The Subcontractor will submit billing to the Buyer for hours spent associated with each authorized activity that the instructor participated. The billing shall list the activity descriptor (course number or other descriptor), date that the instructor participated, and the number of hours worked on behalf of the Buyer. This would include such activities as On-The-Job (OJT) training, instructor enhancement activities, review of material Page 1 of 12

2 being revised, conducting student remediation, student mentoring, or other administrative/technical support (as requested by the Buyer). The Buyer will pay the Subcontractor based on a price per course. That price would cover the hours for course instruction, 30 minutes for meeting & greeting the students before the course starts, 30 minutes for course preparation, and 30 minutes for post-class activities like gathering student evaluations. Invoicing Backup Requirements: When the Subcontractor submits invoices, the Subcontractor shall include a spreadsheet that identifies 1) date course was taught, 2) course number, 3) course description, 4) number of students, 5) breakout of instructor s time, and 6) cost for the course. Below is an example: Contract No. Backup to Invoice No. Invoice Period: 12/1/11-12/31/11 Time Breakout Date Taught Course Number Course Description # of Students Meet & Greet Course Prep Time Course Delivery Setup/ Teardown (Props, student evals, etc.) Cost for Course $$$ $$$ $$$ Invoice Total: $$$ Page 2 of 12

3 Course Materials: Buyer will maintain all related course documentation, such as Lesson Plan, Slide Presentation, Study Guide, etc. The Buyer will provide facility space, props, and all classroom materials. Subcontractor instructors are allowed to editorially adjust the content of the text (i.e., side notes, etc.), provided the change does not technically alter the course material. Any technical changes to the course material will be made and approved by the Buyer. Subcontractor instructors will be provided information on changes to course curriculum by the HAMMER/Hanford Training Technical Point of Contact (POC) or designee. Instructor Support: The POC or designee will determine the number and schedule of training sessions to be provided. After the sessions are set, at any time, the POC may add additional sessions or cancel existing sessions. If new sessions are added to the schedule, Subcontractor will be alerted as soon as possible that additional support is needed. Subcontractor shall confirm (with the POC) the ability to support additional sessions being scheduled within two working days. Subcontractor instructors are expected to acquire training materials from the HAMMER/Hanford Training Logistics group and report to the classroom at least 30 minutes prior to the start of class to ensure that the classroom, equipment and course documents are in order. Subcontractor instructors shall provide training in accordance with approved training materials. Technical deviation from approved training materials is not allowed without prior approval from the POC. Subcontractor instructors shall request all students fill out a course evaluation form. The originals shall be given to the HAMMER/Hanford Training Logistics personnel or POC. Subcontractor instructors shall coordinate any special room setup arrangements with the POC, a minimum of ten (10) days in advance of scheduled training dates. Subcontractor instructors shall coordinate all curriculum content and delivery schedule with the POC. In the event that classes are cancelled, Buyer will notify the Subcontractor of the cancellation. The Buyer will not be billed for instructor time associated with the cancelled classes if the cancellation is made five (5) or more business days in advance of the scheduled class date. Should a scheduled class be cancelled within the five (5) Page 3 of 12

4 business day window, the Subcontractor may submit a request for equitable adjustment that will be reviewed by the Buyer on a case-by-case basis. Subcontractor instructors may be invited to participate in instructor enhancement activities. Subcontractor instructors seeking to participate in such events shall notify the POC prior to the meeting date far enough in advance that approval from the Buyer can be authorized. Student: Enrollments and Billing: Student enrollments and billing of students will be performed by the Buyer. Subcontractor is not authorized to make enrollments or collect billing for HAMMER/ Hanford Training classes. Inquiries as to class availability must be referred to HAMMER/Hanford Training Logistics personnel or the POC. Rosters and Training Records: HAMMER/Hanford Training Logistics will produce the Course Completion Roster (CCR) and/or Training Completion Record (TCR) for each class/student. Official class rosters can be made available to instructors one or two days before the scheduled session if requested; otherwise the CCR/TCR will be included with class materials the day of the class. Subcontractor instructors shall request those who attend the course to sign the course roster (provided by HAMMER/Hanford Training Logistics). The instructor shall indicate any students who did not successfully complete the course on a post-it note or a separate piece of paper and attach to the roster. The roster will be put in an envelope and turned in to HAMMER/Hanford Training Logistics or given to the HAMMER/Hanford Training Technical POC at the completion of class. Completed rosters are to be submitted to HAMMER/Hanford Training Logistics prior to the Close of Business on the given class date if possible. If not possible to submit rosters on the same day, the completed rosters shall be submitted to HAMMER/Hanford Training Logistics no later than the next business day after the date of the class. In some cases, HAMMER/Hanford Training Logistics will produce individualized Training Completion Records that list the required evaluations for the student based on the individual s training plan or company policy. Instructors shall provide evaluations for each student based on the TCR provided by HAMMER/Hanford Training Logistics. Instructors shall not make changes or adjustments to the required evaluations without prior approval from the POC (or designee). Page 4 of 12

5 If an instructor receives a request from a student or believes that there is a need to deviate from established technical training plans, the instructor shall contact the POC for approval. If a walk-in arrives for a class, HAMMER/Hanford Training Logistics staff shall be contacted to verify that training prerequisites are met and that the proper student materials/evaluations are identified. Walk-ins shall be permitted to attend the class while HAMMER/Hanford Training Logistics personnel make the appropriate verifications (typically completed within the first hour of class). HAMMER/Hanford Training Logistics shall provide notification to the instructor whether or not the student has met the class prerequisites and/or other requirements to remain in the session. Special Requirements: All Subcontractor training providers conducting courses at the HAMMER facility shall notify the POC prior to the course delivery date if the contracted course lesson plans and/or curriculum cannot be followed as originally submitted or noted in the contractual statement of work. No course or exercise modification will be performed within the scope of this statement of work without the approval of the POC. (A HAMMER/Hanford Training hazard analysis review is required for all course changes in accordance with HAMMER/Hanford Training HM-FP-01, Section 3.3, HAMMER/Hanford Training Hazardous Analysis and Control Process.) Modification or changes to props or training aids is not allowed without the approval of the POC. All instructors shall complete a HAMMER facility orientation before the first time they deliver training at the HAMMER facility and annually thereafter (available on Internet). Instructor Expectations: Instructors shall adhere to and require that all students abide by established the approved Health and Safety Plan for each course. If a safety concern is raised or if a deviation to the approved safety plan is observed or anticipated, the instructor shall notify the POC, HAMMER/Hanford Training Logistics, or HAMMER Operations immediately. Instructors shall conduct all HAMMER/Hanford Training related work in accordance with approved MSA/HAMMER procedures and policies. Page 5 of 12

6 It is preferred that instructors have HLAN access in order to access procedures and policies, receive clarifications via , to access the Hanford Site webpage, and to view preliminary course data through Training Records systems. In the event this is not possible, the Subcontractor and the Buyer will collaboratively make a determination of how necessary information is conveyed to the instructors. 3.2 Training Program Courses This Statement of Work includes training for selected courses within the Environmental Training Program. Course Title Course # Duration/ Hrs Est. # of Sessions** Waste Designation Waste Designation Qualification Waste Designation Workshop Environmental Regulations at Hanford Container Waste Management Initial Waste Management Awareness 02006G 4 5 DOE NEPA Process **In FY13, it is estimated that the following number of course sessions will need to be taught by the Subcontractor. This is strictly an estimate and is subject to change, based on training demands. The Subcontractor shall possess the capabilities to teach all of the courses listed, as requested by the Buyer. Please refer to the attached for Course Descriptions for the courses listed above. environ course desc.docx 4.0 TECHNICAL REQUIREMENTS For any work performed on the Hanford Site or any MSA controlled facility, the Special Provisions - On Site Services, SP-5, will apply to Subcontractor personnel. Page 6 of 12

7 5.0 PERSONNEL REQUIREMENTS 5.1 Training and Qualification Instructors must meet the following applicable instructor qualification requirements: o A High School diploma is required; a BS in Environmental Engineering or related discipline desired. o Three (3) years of implementation and/or operational experience with the following: Resource Conservation and Recovery Act (RCRA) of CFR 261, Identification and Listing of Hazardous Waste 40 CFR 262, Standards Applicable to Generators of Hazardous Waste 40 CFR 263, Standards Applicable to Transporters of Hazardous Waste 40 CFR 264, Standards for Owners and Operators of Hazardous Waste Treatment, Storage, and Disposal Facilities 40 CFR 265, Interim Status Standards for Owners and Operators of Hazardous Waste Treatment, Storage, and Disposal Facilities 40 CFR 266, Standards for the Management of Specific Hazardous Wastes and Specific Types of Hazardous Waste Management Facilities 40 CFR 267, Standards for Owners and Operators of Hazardous Waste Facilities Operating Under a Standardized Permit 40 CFR 268, Land Disposal Restrictions WAC , Dangerous Waste Regulations o Familiarity with: Emergency Planning and Community Right-to-Know Act (EPCRA) of 1986 Toxic Substance and Control Act (TSCA) of 1976 Clean Air Act (CAA) of 1977 Clean Water Act (CWA) of 1977 Page 7 of 12

8 Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA) of 1980 The Buyer will pay the Subcontractor up to 10 working days spend on On-The-Job (OJT) training per instructor, not to exceed a total of 50 hours. Subcontractor shall make advance notification to the Technical Point of Contact and Buyer s Technical Representative of the planned OJT dates. One area that would be covered during this OJT would be any subject specific requirements identified for those courses that have additional requirements. listed in the Instructional Staff Training Program Description; requirements listed in the OSHA Training Program Minimum Technical Instructor Qualifications and subject specific requirements identified for those courses that have additional requirements. The instructor s qualifications are to be submitted to the Buyer s POC, using the Instructor Qualification Card (00039N), for Authentication prior to the instructor being assigned to instruct by the Subcontractor. Please refer to the attached for information relating to the Instructor Qualification Card referenced above. environ 00039N info.docx The Subcontractor is to notify the Buyer of potential new instructors. The Subcontractor and the Buyer will collaboratively determine what orientation activities will be performed (i.e., audit the class, teach under a mentor, etc.) to prepare the new instructor to perform independently. The Buyer will pay the Subcontractor for hours spent in orienting a new instructor as agreed upon based on the determined activities. Instructors who do not adhere to established MSA/HAMMER procedure, policy or training plans will have their class specific qualifications revoked. 5.2 Security and Badging Requirements For any on site work, see Special Provisions On Site Services, SP-5, for details. Subcontractor employees will be required to submit to random vehicle searches and not personally carry or transport prohibited articles. Page 8 of 12

9 A Hanford Site badge is not required for work conducted on the HAMMER campus. If a badge is needed to perform work elsewhere on the Hanford Site, the MSA will arrange for a temporary badge. 5.3 Work Location/Potential Access Requirements: This work scope shall be completed at the HAMMER Training Center campus and/or at another specified location on or associated with the Hanford Site. 5.4 Site Access and Work Hours This work is expected to be done on a student s 8x9 s or 4x10 s schedule. Some additional preparation/take down time may apply. The standard work day for an 8x9 schedule consists of nine (9) hours of work between 7:00 AM and 4:30 PM with one-half hour designated as a period for lunch. An eight (8) hour work day is substituted on alternate working Fridays, and no work occurs on the alternate non-working Friday. The standard work day for a 4x10 schedule consists of ten (10) hours of work between 6:00 AM and 4:30 PM with one-half hour designated a period for lunch. 6.0 ENVIRONMENTAL, SAFETY, HEALTH, AND QUALITY REQUIREMENTS The Subcontractor shall perform work safely, in a manner that ensures adequate protection for employees, the public, and the environment, and shall be accountable for the safe performance of work. The Subcontractor shall comply with, and assist the Buyer in complying with Environmental, Safety, Health, and Quality (ESH&Q) requirements of all applicable laws, regulations and directives. Integrated Environment, Safety and Health Management System (ISMS) The Subcontractor shall exercise a degree of care commensurate with the work and the associated hazards. The Subcontractor shall ensure that management of ES&H functions and activities is an integral and visible part of the Subcontractor s work planning and execution processes. As a minimum, the Subcontractor shall: Thoroughly review the defined scope of work; Identify hazards and ES&H requirements; Analyze hazards and implement controls; Perform work within controls; and Provide feedback on adequacy of controls and continue to improve safety management. Page 9 of 12

10 The Subcontractor shall flow down ESH&Q requirements to the lowest tier subcontractor performing work on the Hanford site commensurate with the risk and complexity of the work. When requested, the Subcontractor shall submit documented evidence describing how the five bulleted items above and the principles listed in SP-5 are implemented. The Buyer s safety and health requirements will be communicated to the Subcontractor through facility-specific training and orientation and the requirements specified in SP Environmental Requirements Not applicable to this work scope as there is no environmental impact. 6.2 Safety Requirements All work performed on the Hanford site shall be accomplished safely in accordance with Environmental, Safety and Health Requirements (Reference Special Provisions On Site Services SP-5). The Subcontractor is required to apply the guiding principles and core functions of ISMS as referred to in the Special Provisions. The Subcontractor and its subcontractors shall be responsible to comply with State, Federal, and DOE requirements or regulations if applicable. Where there is a difference in regulations or requirements, the most stringent shall apply. The Subcontractor shall perform work in compliance with facility-specific procedures and requirements documents applicable to the work area. The Subcontractor shall take appropriate action, up to and including stopping work, and immediately notify the BTR if an unplanned risk or hazard is discovered that is not covered by directions provided by Buyer. The Buyer will then determine whether to modify the safety requirements of this statement of work. Safety is the first priority at HAMMER and all Subcontractors are required to strictly adhere to the policies and procedures for the Hanford Site and the HAMMER facility. Subcontractors are not allowed to bring any prohibited articles or substances onto the Site without prior written permission. The prohibited articles include, but are not limited to, all hazardous materials, illegal drugs, explosives or incendiary devices, and firearms. Every instructor is responsible to use safe work habits, identify safety issues, be cognizant of surrounding situations, especially in and around training and prop areas while at HAMMER and report any issues to HAMMER personnel immediately. Page 10 of 12

11 6.3 Radiological Requirements This work scope has no radiological component. 6.4 Nuclear and Criticality Safety These requirements do not apply since this work scope is not related to these subjects. 6.5 Quality Assurance and Control Not applicable to this work scope. 6.6 Quality Assurance / Inspection Requirements This is a Level 0 QA requirement. 6.7 Software Products And / Or Services Where Software Is Used This work scope does not involve a software purchase. 6.8 Government Property Requirements The Subcontractor shall be responsible for managing the Government-owned property as required in the Contract Special Provisions. 7.0 MEETINGS AND SUBMITTALS Subcontractor shall participate in all meetings as required by the Buyer s Technical Representative (BTR), MSA HAMMER/Hanford Training management, or the POC. 8.0 DELIVERABLES, PROJECT CONTROLS, MILESTONES, AND PERFORMANCE SCHEDULE REQUIREMENTS As noted in Section 3.0. Schedule: Start date: October 1, 2012 Completion date: September 30, 2013* *with option to extend through September 30, ORGANIZATIONAL INTERFACES The Subcontractor shall interface with various MSA (and other) organizations through the MSA Contracting Officer (or designee), as required, or at points and frequency described below. Page 11 of 12

12 MSA Contracting Officer is Pamela Grant, (509) MSA Buyer s Technical Representative is Debbie Mensinger, MSA HAMMER/Hanford Training Technical Point of Contact (POC) is Gerald Eaton, MSA Training Manager is Stan Scott, Page 12 of 12

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