SMS MARKETING BLUEPRINT
|
|
|
- Geraldine Katrina Atkins
- 10 years ago
- Views:
Transcription
1 SMS MARKETING BLUEPRINT TCPA & CTIA COMPLIANCE TEMPLATES Updated November 1, 2014
2 SMS ADVERTISING BLUEPRINT Use the following template to remain TCPA & CTIA compliant when advertising your SMS campaign to customers. them on an ongoing basis from your Call-to-Action Tell customers the opt-in incentive, followed by the instructions on how to opt-in. TCPA Disclosures Tell customers that by participating, they're consenting to receive SMS messages from your In addition, customers must be made aware that participation isn't a condition of a making a purchase. TCPA Requirement 20% OFF YOUR NEXT PURCHASE Text BOBS to & subscribe to receive recurring SMS offers. By participating, you consent to receive text messages sent by an automatic telephone dialing system. Consent to these terms is not a condition of purchase. Message and data rates may apply. Text "STOP" to opt-out. T&C/Privacy Policy: Msg & Data Rates Instruct customers on how to opt-out of receiving SMS messages from your This must be in bold. Terms & Conditions/Privacy Policy Tell customers the website link where they can find the terms & conditions and the privacy policy for your SMS messaging campaign.
3 SMS TERMS & CONDITIONS BLUEPRINT Use the following template to remain TCPA & CTIA compliant in your SMS campaign's terms & conditions. The following will be hosted on it s own website, and linked to from where you advertise your campaign to customers. them on an ongoing basis from your TCPA Disclosures Tell customers that by participating, they're consenting to receive SMS messages from your In addition, customers must be made aware that participation isn't a condition of a making a purchase. TCPA Requirement You're subscribing to receive recurring SMS offers. Message and data rates may apply. By participating, you consent to receive text messages sent by an automatic telephone dialing system. Consent to these terms is not a condition of purchase. Text "STOP" to opt-out. Text "HELP" for help. Privacy Policy: We take privacy very seriously and agree not to share any of your information with others. Msg & Data Rates Privacy Policy Tell customers what you'll be doing with the information you collect about them, and who, if anyone you'll be sharing that information with. number, or address can also be used. Instruct customers on how to opt-out of receiving SMS messages from your This must be in bold.
4 OPT-IN MESSAGE BLUEPRINT Use the following template to remain TCPA & CTIA compliant in the SMS message a customer receives after they opt-in. Mobile Opt-In Keyword Customers will text your mobile opt-in keyword to your short code. BOBS Tell customers that they can opt-out by texting STOP to your short code. You've subscribed to receive recurring SMS offers. Text STOP to cancel. Text HELP for help. them on an ongoing basis from your Message & data rates may apply. Message & Data Rates number, or address can also be used
5 WEB OPT-IN MESSAGE BLUEPRINT Use the following template to remain TCPA & CTIA compliant in the SMS message a customer receives when they opt-in from the web. Response Command Instruct the customer how to respond to confirm they want to opt-in to receive SMS messages from your number, or address can also be used. Reply YES to receive recurring SMS offers. Reply HELP for help. YES You've subscribed to receive recurring SMS offers. Text STOP to opt-out. Text HELP for help. Message & data rates may apply. them on an ongoing basis from your Tell customers that they can opt-out by texting STOP to your short code. number, or address can also be used. Message & Data Rates
6 HELP MESSAGE BLUEPRINT Use the following template to remain TCPA & CTIA compliant in the SMS message a customer receives when they text the word HELP to your short code. them on an ongoing basis from your HELP You're subscribed to receive recurring SMS offers. For more help, call Additional Tell customers where they can turn for additional help. Either a toll-free number, or address.
7 STOP MESSAGE BLUEPRINT Use the following template to remain TCPA & CTIA compliant in the SMS message a customer receives after they unsubscribe from your campaign. Opt-Out Commands Customers must be able to opt-out, by texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. STOP You've opted out and will receive no further messages. Opt-Out Confirmation Let customers know that they won t receive any more text messages from your
SMS Marketing Guidelines and Examples
SMS Marketing Guidelines and Examples SinglePoint January, 1 2015 SMS Call to Action Advertising A B C D E Donate Now! To help those in need. Text GIVE to 37284 & subscribe to our mobile notification program
CTIA Short Code Monitoring Program Short Code Monitoring Handbook
CTIA Short Code Monitoring Program Short Code Monitoring Handbook Version Number 1.5.2 Effective Date October 1, 2015 Table of Contents INTRODUCTION... 1 About This Handbook... 1 References... 1 COMPLIANCE
Are all MT messages originating from your Production short code and not the mblox test code (28444)?
mblox Certification Checklist PLEASE NOTE: These guidelines are not intended to supersede or replace any requirements in the MMA or Carrier Guidelines. They are merely to aid providers and their clients
Five Best Practices for Building Your Mobile Marketing Opt-In Database
Five Best Practices for Building Your Mobile Marketing Opt-In Database Table of Contents IN-STORE SOLUTIONS In-Store Signage...3 Bag Stuffers & Receipt Promotion...4 DIGITAL & SOCIAL SOLUTIONS Email Marketing...5
US Shortcode Activation & Provisioning Form
US Shortcode Activation & Provisioning Form v 4.1 March 2011 Red Oxygen Offices:- United States Address: PO Box 1279, Palo Alto CA 94302-1279 Phone: 1 866 990 TEXT (8398) Email: Sales: [email protected]
Ready, Set, Text! Best Practices for. Texting Compliantly. Wednesday, May 4, 2016 Riverwalk South
Ready, Set, Text! Best Practices for Texting Compliantly Wednesday, May 4, 2016 Riverwalk South John F. Possumato, Esq Automotive Mobile Solutions LLC [email protected] Call or Text 856 577 2763 Text
Wrong Number: Hot Topics In TCPA Compliance & Litigation
Wrong Number: Hot Topics In TCPA Compliance & Litigation Yaron Dori Covington & Burling LLP Nancy Thomas Morrison & Foerster LLP Julie O Neill Morrison & Foerster LLP International Association of Privacy
How To Guide Creating Permission Based Email Marketing Lists
How To Guide Creating Permission Based Email Marketing Lists Executive Summary: Having a solid list of contacts is one of the most important factors in determining the success or failure of an email marketing
1. The Telephone Consumer Protection Act
Hello. Here at MailChimp, we only allow you to send SMS messages through our SMS app, Gather. Since we're dipping our toe into the SMS-messaging pool, we wanted to give you some information about SMS rules.
3rd Party Messaging Guidelines. Version 1.0
3rd Party Messaging Guidelines Version 1.0 March 2015 This documentation is confidential and proprietary information of T-Mobile USA, Inc. It is disclosed pursuant to a non-disclosure agreement between
ashburn-it guide to e-mail marketing
ashburn-it guide to e-mail marketing successfully targeting your new and existing customers guides to help you understand the power of the internet What is e-mail marketing The promoting of your products
Basic Guide to SMS Marketing 1 2 way SMS is only available in some countries. Contact us to see if your country is supported.
Basic Guide to SMS Marketing 1 The Basic Guide to SMS Marketing This guide talks about the basic things you need to know about SMS Marketing before you start sending out SMS campaigns. This guide covers
A Guide To Text Messaging Regulations
A Guide To Text Messaging Regulations Why mobile users are required to opt-in and other requirements, regulations and best practices for users of text messaging and alerting. Prepared by: TextPower, Inc.
Email and Text Message Campaigns. Justine Young Gottshall Partner, InfoLawGroup
2012 Email and Text Message Campaigns Justine Young Gottshall Partner, InfoLawGroup What s the Risk? Effective and active marketing area This makes it a target for litigation and enforcement action Consumer
Optus Direct Carrier Billing Policy for Third Party Services. Version 3
Optus Direct Carrier Billing Policy for Third Party Services Version 3 Updated May 2012 Contents About This Policy iii Introduction v I. Direct Carrier Billing Requirements 1 1. Application and Applicable
Southwest National Bank Internet Banking Agreement
Southwest National Bank Internet Banking Agreement Please read this Agreement carefully and keep a copy for your records. By clicking the "I read and agree" button or by using the MyBankNow mobile app
NWFSC Alert Frequently Asked Questions (scroll down)
Northwest Florida State College has implemented important upgrades to the college s comprehensive safety plan. Now included in the NWFSC Alert s ys t em is a new component to reach students and staff with
SMS Notify! API Frequently Asked Questions
Frequently Asked Questions Contents GENERAL QUESTIONS... 2 What is?... 2 Which carriers do you support?... 2 Does the SMS API support two-way communication?... 2 How many messages can I send with?... 3
Text and Engage With Today s Changing Consumer
Text and Engage With Today s Changing Consumer Scott Pechstein, Vice President of Sales Autobytel Inc. Irvine, CA [email protected] 949-278-8618 1 The views and opinions presented in this educational
TEXT MESSAGE MARKETING & ALERTS
TEXT MESSAGE MARKETING & ALERTS INTRODUCTION WHY CHOOSE SUMOTEXT TEXT MESSAGE MARKETING FULL CAMPAIGN EXAMPLE SUMOTEXT SOLUTION COMPONENTS HIGHLIGHTED FEATURES SUMOTEXT, Inc. 2100 Riverdale, Suite 200
Privacy Policy. About Us and Our Purpose. Your Privacy is Our Mission
Privacy Policy The purpose of this Privacy Policy is to describe and explain how we collect, use and distribute any personal information you provide to us. It also describes the options you have available
Email marketing, success by design. The advantages
Email marketing, success by design Email marketing is a cost-effective and powerful way to communicate with your contacts and increase potential leads and sales. To beat the competition, it is vital you
Tutorial: Using Get Response to Add an Opt-In Box to Your WordPress Site
Tutorial: Using Get Response to Add an Opt-In Box to Your WordPress Site An Opt-In Box is... An opt-in box (also called an opt-in form) is a form that can be added to your website to collect email addresses
FCC PROVIDES ADDITIONAL CLARITY ABOUT RULES UNDER THE TELEPHONE CONSUMER PROTECTION ACT
August 3, 2015 FCC PROVIDES ADDITIONAL CLARITY ABOUT RULES UNDER THE TELEPHONE CONSUMER PROTECTION ACT The Issue: On July 10, the Federal Communications Commission (FCC) released an order addressing a
WHAT YOU NEED TO KNOW BEFORE TEXT MESSAGING YOUR CUSTOMERS. Business Considerations for Implementing Mobile Communications
WHAT YOU NEED TO KNOW BEFORE TEXT MESSAGING YOUR CUSTOMERS Business Considerations for Implementing Mobile Communications S mall, medium, and enterprise business entities are all using SMS to improve workflow
The Telephone Consumer Protection Act (TCPA) Protecting the public and your company
The Telephone Consumer Protection Act (TCPA) Protecting the public and your company About AnswerNet AnswerNet is the largest privately held telemessaging company in the world and a fullservice provider
Emailserving Email Marketing Best Practices Quick Guide
Emailserving Email Marketing Best Practices Quick Guide Written By: Shane Lee Assistant Marketing Manager Page 2 Summary: Email marketing is one of the most effective forms of advertising. It is cost effective,
IDT Financial Services Limited. Prime Card Privacy Policy
IDT Financial Services Limited Prime Card Privacy Policy Effective and Updated April 7, 2014 General IDT Financial Services Limited and its affiliates ( IDT, us, we, our ) are committed to protecting the
LEADING LADIES & THE SISTA CODE PROGRAM Week 6 Email campaigns with MailChimp and other programs
LEADING LADIES & THE SISTA CODE PROGRAM Week 6 Email campaigns with MailChimp and other programs Two weeks ago we looked at creating Tribes for a range of purposes, including the purpose of growing your
Digital Marketing Seminar at IMTC WEST 2012 May 30, 2012 EMAIL MARKETING
Digital Marketing Seminar at IMTC WEST 2012 May 30, 2012 EMAIL MARKETING SPEAKER Red Door Interactive RedDoor.biz @reddoor Pilar Bower Sr. Email Marketing Strategist [email protected] @pilarbower ~70
ESTRO PRIVACY AND DATA SECURITY NOTICE
ESTRO PRIVACY AND DATA SECURITY NOTICE This Data Privacy and Security Policy is a dynamic document, which will reflect our continuing vigilance to properly handle and secure information that we are trusted
AT&T Messaging Toolkit for Communications. Product Brief. AT&T Messaging Toolkit for Communications 1
AT&T Messaging Toolkit for Communications Product Brief AT&T Messaging Toolkit for Communications 1 Effective communication is important for any organization. AT&T Messaging Toolkit allows you to stay
Text messaging the channel that gets attention.
Text messaging the channel that gets attention. What you need to know before texting your customers. 1 Table of contents Text me / p2 The communication evolution / p3 Text 101 / p4 Why text? / p5 Rules
Email Marketing Features
Email Marketing Features ECampaign101 Email Marketer is a true all in one communications platform and includes everything you need to create, send and track professional HTML emails, autoresponders, surveys,
How to Increase Your Email Marketing Recovery Rate
Email Marketing Ambition Digital Carly Rodgers Open Rates The number of email opens divided by the total number of emails sent Open Rates Q. 1 What open rates do you experience? Click Through Rates The
Green Pharm is committed to your privacy. We disclose our information practices below and we agree to notify you of:
Privacy Policy is committed to your privacy. We disclose our information practices below and we agree to notify you of: 1. What personally identifiable information of yours or third party personally identification
Guidance on Canada s Anti-Spam Legislation (CASL) for REALTOR Members
Guidance on Canada s Anti-Spam Legislation (CASL) for REALTOR Members Introduction This resource has been developed by The Canadian Real Estate Association (CREA) as a service to REALTOR members to make
Rise Broadband Networks, Inc. Privacy Policy and Customer California Privacy Rights. Effective date: January, 2016
Networks, Inc. Privacy Policy and Customer California Privacy Rights Effective date: January, 2016 knows Customers care about how their personally identifiable information ( Personal Information ) is used
Standard of Electronic Fundraising Practice
Standard of Electronic Fundraising Practice The Standard of Electronic Fundraising Practice provides practical guidelines for FINZ members for best practice for conducting electronic fundraising activities,
Software Solutions Digital Marketing Business Services. Email Marketing. What you need to know
Software Solutions Digital Marketing Business Services Email Marketing What you need to know Contents Building Your Email List 1 Managing Your Email List. 2 Designing Your Emails 3 Branding Your Emails.....
emarketer system Benefits
emarketer system Impart media s emarketer system, our all-in-one email marketing software, includes everything you need to create, send, track and profit from email marketing. As well as newsletters, the
LIST BUILDING PROFITS
LIST BUILDING PROFITS BUILD YOUR LIST THE RIGHT WAY Jonathan Leger COURTESY OF LEARNFROMJON.COM - PRIVATE BUSINESS COACHING FROM A MULTI-MILLION DOLLAR INTERNET MARKETER + ACCESS TO PREMIUM AND EXCLUSIVE
How to Process Opt-Out Reqeusts in GroupMail (Subscriber Add-On)
How to Process Opt-Out Reqeusts in GroupMail (Subscriber Add-On) Tuesday, January 23, 2007, 21:23 Your reputation and success depends on a well maintained list. List maintenance can be a very time consuming
Spam Filters Run-Amuck Is Your Message Getting Through?
Spam Filters Run-Amuck Is Your Message Getting Through? Your Customer And Newsletter Correspondence Is Getting Deleted, Removed, And Destroyed, Resulting In Lost Sales, Sagging Profits, And Irate Customers
Telephone Consumer Protections Act (TCPA)
Telephone Consumer Protections Act (TCPA) Guideline for Aspect customers on the latest FCC Report and Order Serge Hyppolite, VP, Sales Development October 8, 2013 Disclaimer The purpose of this document
10-Step. rock your subscribers inboxes. Email Marketing Guide. how to. without breaking the law. 10-Step Email Marketing Guide 1
10-Step Email Marketing Guide rock your subscribers inboxes how to without breaking the law. 10-Step Email Marketing Guide 1 Your 10-Step Email Marketing Guide This 10 Step Email Marketing Guide will help
AT&T Voice DNA User Guide
AT&T Voice DNA User Guide Page 1 Table of Contents GET STARTED... 4 Log In... 5 About the User Dashboard... 9 Manage Personal Profile... 15 Manage Messages... 17 View and Use Call Logs... 22 Search the
Email Marketing Features
Email Marketing Features JPC s Email Marketer includes everything you need to create, send and track professional HTML emails. It is fullyfeatured email marketing software which has been developed by marketing
Creating an Email Campaign
Creating an Email Campaign Contents Step One Determine who you are sending the Campaign emails to Step Two Create and Save a Report or Search Step Three Create your Campaign Step Four Create/Select your
How To Know What You Can And Can'T Do At The University Of England Students Union
HOW WE USE YOUR INFORMATION This privacy notice tells you what to expect when University of Essex Students Union (referred to as the SU herein) collects personal information. It applies to information
SchoolConnects Best Practices. Guide to Sending SMS Text Messages
SchoolConnects Best Practices Guide to Sending SMS Text Messages 1 SchoolConnects Version 9.30 and later Copyright 2002 2011 Synrevoice Technologies Inc. Although the information in this document has been
Salon SMS Guide. A short guide to bringing success to your health spa or salon business through SMS text messaging
Salon SMS Guide A short guide to bringing success to your health spa or salon business through SMS text messaging Salons and SMS text messaging - a match made in heaven Whether you are a hair salon, nail
Mobile Marketing Regulatory Compliance Lurking Dangers and Cautionary Tales. Andrew Lorentz Ronnie London Ken Payson
Mobile Marketing Regulatory Compliance Lurking Dangers and Cautionary Tales Andrew Lorentz Ronnie London Ken Payson Overview Overview of regulatory regime Less-obvious compliance issues Potentially significant
WRITTEN COMMENTS OF VERIZON WIRELESS. for FEDERAL TRADE COMMISSION MOBILE CRAMMING ROUNDTABLE PROJECT NO. P134803 MAY 8, 2013
WRITTEN COMMENTS OF VERIZON WIRELESS for FEDERAL TRADE COMMISSION MOBILE CRAMMING ROUNDTABLE PROJECT NO. P134803 MAY 8, 2013 TABLE OF CONTENTS INTRODUCTION...i VERIZON WIRELESS S PRACTICES TO PREVENT MOBILE
Mailing List Growth Strategies. A guide to increasing the size of your mailing list. November 2012 Version 0.2
Mailing List Growth Strategies A guide to increasing the size of your mailing list November 2012 Version 0.2 Contents Introduction... 3 Lightboxes... 4 Implementation advice... 6 Social Media... 8 Implementation
How To Get A Phone Call From A Telemarketing Company
CLIENT MEMORANDUM From: West Corporation Re: New Federal Communication Commission Rule for Autodialed and Prerecorded Message Telemarketing Calls and Abandoned Call Provisions Date: February 17, 2012 Federal
Over the past several years Google Adwords has become THE most effective way to guarantee a steady
Killer Keyword Strategies - Day 3 "How To Virtually Guarantee That You Find Profitable Keywords For Google Adwords..." Over the past several years Google Adwords has become THE most effective way to guarantee
Email Marketing Features
Email Marketing Features intouch Email Marketer is a true all-in-one communications platform and includes everything you need to create, send and track professional HTML emails, autoresponders, surveys,
What is Text Message Marketing?
What is Text Message Marketing? SMS (Short Message Service) Text Message Marketing is the ability to send permission-based text messages to a group of people who have opted-in to your mobile list. The
Consumer Best Practices Guidelines
Consumer Best Practices Guidelines for Cross-Carrier Mobile Content Programs (United States) DECEMBER 30, 2008 Revised January 8, 2009 1.0 Overview...01 2.0 General Conduct... 01 2.1 Unsolicited Messages...01
Tracking Referrals. Creating a List of Referral Sources. Using the Sales Rep List
Tracking Referrals For many service businesses, tracking the source of business is very important because the knowledge provides a way to spend advertising and marketing funds efficiently. For example,
MANAGING YOUR EMAIL LIST
MANAGING YOUR EMAIL LIST Ensuring you reach the right people at the right time with a relevant message. 866.915.9465 www.delivra.com 2013 Delivra Professional Email Marketing Software and Consulting 2
Email Marketing works
Email Marketing works The figures shows that it is a cost effective means to acquire new customers It enables you maintain profitable relationships with your existing customers It is trackable so that
Hairy Goat D E S I G N
Hairy Goat D E S I G N Email marketing made easy Hairy Goat D E S I G N Top 5 reasons to use us as part of your marketing strategy 7 Different types of email marketing we offer 9 Email marketing and the
The Ninth Circuit Holds That Text Messages Are Subject to a Telemarketing Law
The Ninth Circuit Holds That Text Messages Are Subject to a Telemarketing Law By Gonzalo E. Mon Gonzalo E. Mon is an attorney in Kelley Drye & Warren s advertising and marketing law practice. He can be
U.S. Consumer Best Practices
U.S. Consumer Best Practices Version 6.0 Publication Date: March 1, 2011 Effective Date: April 1, 2011* *On June 1, 2011 the changes in this document will take effect for all digital advertising formats
Google Groups: What is Google Groups? About Google Groups and Google Contacts. Using, joining, creating, and sharing content with groups
DN:GA-GG_101.01 Google Groups: Using, joining, creating, and sharing content with groups What is Google Groups? Google Groups is a feature of Google Apps that makes it easy to communicate and collaborate
Using WhatCounts Publicaster Edition To Send Transactional Emails
Using WhatCounts Publicaster Edition To Send Transactional Emails 1 DEFINITION Transactional email by definition is any message in which the primary purpose facilitates an already agreed-upon transaction
User Guide. Page 1 of 14
Email-Marketing.ie User Guide Page 1 of 14 Introduction Use this document to help you step through using the Demonstration of Email-Marketing.ie. The first screen that you will see will be something like