SMART Enterprise Software Enterprise Deployment and Management Guide

Transcription

1 SMART Enterprise Software Enterprise Deployment and Management Guide technology with purpose

2 01. Software Maintenance SMART are world leaders in providing innovative ways to collaborate, paving the way for smoother and faster rates of productivity in the meeting room. To ensure you re kept up to date of all the latest features and ways of making the most of your SMART board, you need to be in a Software Maintenance contract. With SMART Software Maintenance, you can enjoy: Software Upgrades This means you ll get to use the most up to date collaborative tool sets in your meeting as soon as they re released, further increasing the collaborative experience in the meeting room. Software Updates Automatically get notified of software updates that introduce enhanced performance and features to your software, making sure you have immediate access to the most up to date version. SMART Technical Support Enjoy peace of mind by having quick access to highly trained technical engineers that are ready to answer queries around software installation and activation of upgrades and updates, including any technical issues you may encounter. This will minimise downtime and maximise productivity. Proactive management of maintenance contracts Flexible options to enable you to purchase maintenance upfront or in advance so you never have to worry. 01. Software Maintenance

3 02. Software Portal If you purchased your SMART product after June 1st 2014, you have access to the SMART Software Portal. The SMART Software Portal provides: Access to all license keys in one place, allowing easy access and management of license keys Visibility of remaining activation entitlements Visibility of maintenance dates and notifications 30, 60 and 90 days in advance of maintenance renewal dates, ensuring you re never knowingly out of a maintenance contract Ability to build and manage user profiles for wider team access SMART Software Activation Tool Provides increased flexibilty with the ability to recall and redeploy license keys to another computer, to minimise loss of entitlements if you replace computers or someone leaves the company. 02. Software Portal

4 03. SMART Product Updater 04. Software Installation and Deployment Automatically gain notification when a new release of SMART software is available through the SMART Product Updater tool. So you never miss out on knowing the latest version with access to the latest tools. Customise the installation packages after downloading them, using SMART Install Manager, Windows Installer, or other 3rd party tools. You can also deploy SMART Software installation packages onto multiple devices using your systems command line interface, third party imaging or remote management software. For more info go to SMART Product Updater 04. SMART Product Updater

5 05. SELA For enterprise customers who want to roll out SMART software on a large scale and are looking for reduced complexity in licensing, deploying, and maintaining SMART enterprise software products, the SMART Enterprise License Agreement Program (SELA) provides the ideal framework with maximum consistency and flexibility. With a single organisation-wide agreement, the license management, pricing and terms are optimsed for the needs of enterprise customers. Reduced complexity Optimised technology spending Increased flexibility Legacy hardware enablement Other benefits SELA provides a single, organisation-wide agreement that greatly reduces the complexity of dealing with multiple software versions, renewal dates and license keys. With SELA, you can manage and predict the costs of software compliance and license management with one organisation-wide date for software license renewals and an annual true-up. SELA enables a scalable system in which the number of licenses always aligns with your business objectives and market dynamics. You can provide employees with SMART Enterprise software where it s needed; when it s needed on a large number of devices. For a consistent user experience and deployment success, SELA enrolled customers can request End User License Agreement (EULA) exceptions to license and use SMART Meeting Pro Room software on non-smart displays. Participation on SMART s Customer Advisory Panel (optional) Access to previews of upcoming software releases 05. SELA

6 Transform the way you collaborate For more information or to arrange for a demonstration, contact our UK & Ireland authorised distributor, Steljes: Steljes Limited (Headquarters) Bagshot Manor Green Lane Bagshot Surrey GU19 5NL Steljes Edinburgh 1 St Colme Street Edinburgh EH12 9DT Steljes London 3rd Floor, 4 Moorgate London EC2R 6DA Steljes Wolverhampton 1st Floor, Midland Technology Centre, The Control Centre, Wolverhampton Business Park, Broadlands, WV10 6TA Telephone: +44 (0) [email protected] Steljes Ireland Ltd 408Q Greenogue Business Park, Rathcoole, County Dublin Telephone: [email protected] Steljes Evropa Steljes Evropa Ulica Heroja Bracica 6, 5th Floor, 2000 Maribor, Slovenia Telephone: (0) [email protected] SMART Technologies. All rights reserved. SMART Board, SMART Podium, SMART Meeting Pro, Bridgit, DViT, SMART GoWire, SMART Ink, smarttech, the SMART logo and all SMART taglines and product logos are trade-marks or registered trade-marks of SMART Technologies in the US and/or other countries. Microsoft and Windows are either registered trade-marks or trade-marks of Microsoft Corporation in the United States and/or other countries. All other third-party product and company names are for identification purposes only and may be trade-marks of their respective owners. SJ89383 technology with purpose