Your presenters. Brian McIlravey, CPP Executive Vice-President Former CEO PPM Brian Link VP, GRC Strategy Former E&Y Partner
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1 Introducing Audio is available through Teleconference or Audio Broadcast Toll-Free Teleconference Number: (US) (Canada) Event Number:
2 Your presenters Brian McIlravey, CPP Executive Vice-President Former CEO PPM 2000 Brian Link VP, GRC Strategy Former E&Y Partner
3 A few things to note! Issues Brad Filion will assist Pace Limited to an hour so we will move quickly Audience Some familiar with PPM, some are not Live Demo Screens May lag behind Screenshots & Images May appear blurry Questions Post in the Q&A panel, will be addressed at the end
4 Framing today s webinar Why did PPM and Resolver join forces? How might PPM solutions enhance security and enterprise risk management within my organization? What types of security risk solutions are offered by PPM? Who in your organization may be keenly interested in these solutions? Sounds great - show me!
5 Building an integrated security and risk platform Building an integrated security and risk platform Future Plan Jan 14 Dec 14 Apr 15 Will Anderson recruited to acquire and build a software business in the risk and compliance space Klass acquires PPM Global leader in Incident Management Software 1 in 5 Fortune 100 companies use PPM s Perspective product Acquires Resolver Leading GRC software vendor 400+ Clients Fully integrate the businesses (including product) Acquire and partner to build integrated risk platform
6 Serving a world class client base 800+ clients, 1 in 5 of the Fortune 100
7 A world-class leadership team Will Anderson CEO Former EVP Public Sector of Iron Data Marc DiGiorgio CMO Former CMO of industrybuilt Warren Gedge CTO Former Director Development and Operations of Postmedia Stephanie Ratza CFO Former CFO of Descartes Brian McIlravey EVP Former CEO of PPM James Patterson EVP, Operations Former President of Resolver Brian Link EVP, GRC Strategy Former E&Y Partner Steve Taylor EVP, Business Development Former CEO of Resolver
8 So, who is PPM? What is Perspective, and what does it do, exactly?
9 When You Think INCIDENT MANAGEMENT Think PPM. Perspective by PPM. A mission-critical part of your security process.
10 World s leading provider of Incident Management Software for Corporate Security and Investigations Where it all began In-Track.
11 End-to-end integrated incident management We enable excellence in Integrated Incident Management Solutions, allowing you to: Plan and Prepare Identify, Respond, and Manage Document and Collaborate Investigate & Manage Cases Analyze and Report A mission-critical part of your security process.
12 Who we are EXPERIENCE AND GLOBAL PRESENCE A PROVEN PRODUCT and a proven company. 25+ YEARS in the industry. CUSTOMER BASE spans the Fortune and more! 500+ Clients using Perspective.
13 OUR CLIENTS Our clients
14 ACROSS ALL INDUSTRIES Across all industries EDUCATION FINANCE TECHNOLOGY HEALTHCARE GOVERNMENT ENTERTAINMENT MINING & PETROLEUM TELECOM RETAIL TRANSPORTATION
15 What We Do Assess, manage, and mitigate risk using existing information. What happens Threat How many times it happens Frequency Cost of it happening Impact
16 (Anticipated or Actual Change) Risk Assessment as we know it. Identify Identify Assets Assets Specify Specify Loss Loss Events Events General Security Risk Assessment Frequency Frequency Of Of Events Events Impact Impact of of Events Events Strategies Strategies To To Mitigate Mitigate Feasibility Feasibility Of Of Strategies Strategies Cost/Benefit Cost/Benefit Analysis Analysis Decision Decision Re-Assessment
17 Understanding full incident management Understanding Full Incident Management
18 What we do END-TO-END, INTEGRATED INCIDENT MANAGEMENT Track Activities Assign and track routine duties (e.g. security escorts) and specialized tasks (e.g. alarm responses). Incident Response Resourcing/Dispatching Automate the Incident Response Resourcing process. Identify, Respond and Manage an event from initiation to close. Dispatch and monitor resources assigned to events. Report Incidents Document the record of events along with the associated losses, responses, outcomes, and corrective actions. Manage Investigations Launch an investigation, assign investigators, and track investigation metrics. Build Cases Consolidate related incident and investigation data into case records for comprehensive tracking, analysis, and reporting. Analyze & Report Search on any information in your database and present your findings in a variety of ways. Deliver metrics. Demonstrate ROI.
19 Dispatching/IRR FROM INITIATION TO RESPONSE PROJECT NAME REACT Know who s available, nearby, and can take the call. TRACK Capture the complete chain of events. MANAGE RESOURCES Improve response times. END-TO-END Escalate to an incident for follow-up and investigation.
20 Dispatching: alarm, video, and system triggering DISPATCHING: ALARM, VIDEO AND SYSTEM TRIGGERING Integration to Security, Life Safety, and other systems allow for full situational understanding and response.
21 Activity Log tracking TRACK ROUTINE DUTIES & SPECIALIZED TASKS PROJECT NAME MODERN-DAY ACTIVITY LOG Know who did what, including when, and where. RESOURCE MANAGEMENT Understand how your limited resources are being used. SERVICE REQUESTS Monitor who s requesting services and how often. MANUAL DATA ENTRY NOT REQUIRED Pull data from other systems.
22 Incident Reporting & Investigation Management DOCUMENT THE RECORD OF EVENTS INCLUDING LOSSES AND OUTCOMES PROJECT NAME COMPLETE DOCUMENTATION Capture incident, person, organization, item, and vehicle data. CONSISTENT ACCURATE & RELATABLE RECORDS Standardize your incident reporting process. IMPACT ASSESSMENT Quantify the financial consequences of incident activity. INFORMED DECISION-MAKING Spot trends. Assess countermeasures. Demonstrate ROI.
23 Incident Reporting & Investigation Management ESCALATING TO AN INCIDENT All relevant data is carried over, and additional data can be added. The incident is cross referenced to the original activity(s).
24 Investigative Analytics and Major Case Management GO BEYOND ROUTINE INCIDENT REPORTING FOR COMPLETE INVESTIGATION MANAGEMENT PROJECT NAME LAUNCH INVESTIGATIONS Assign investigators. Track investigation metrics. BUILD CASES Consolidate related incidents and investigations. VISUAL ANALYSIS Map relationships between data. STANDARDIZE PROCESSES & DOCUMENTATION Monitor workloads, assignments, chain of custody, etc.
25 Consolidate multiple cases and investigations. Case management
26 Viewing your data All data collected can be analyzed for reporting and analysis. Search Data Display & Group Data Chart Data
27 PSIM API or SDK Integrated incident management INTEGRATED INCIDENT MANAGEMENT Interact. Communicate. Integrate. Stage 1 Stage 2 Stage 3 Stage 4 PLAN and PREPARE RESPOND and MANAGE DOCUMENT INVESTIGATE Call Taking Video Management Access Control Patrol & Mobility Response Dispatching Reporting Activity Tracking Incident Reports Cases Investigations Assignments Reviews & Approvals Escalations Alerts Preformatted Reports Ad-Hoc Queries Full Text Search Business Intelligence Link Analysis AUTOMATED WORKFLOW Alarms Preventative Applications Real Time Applications Post Event Applications TYPICAL Security Management Process COMPLETE Security Management Process
28 Together, PPM and Resolver address the proactive and reactive elements of risk and security
29 across the breadth of an organization s risks Risk Universe* Identify Assess Respond *Source: Ernst & Young
30 Proactive Planning How Resolver and PPM Prepare Risk Identification Risk Assessment empower your risk management program from end to end. Risk Review Budgeting & Forecasting Ongoing Monitoring Risk Event Occurs Reporting & Analytics Respond Reactive
31 Summary PPM and Resolver are one company. Providing an integrated platform for risk. Who cares? Security, Investigations, Risk Management, Audit, Legal.
32 Thank You. Q&A
33 Contact PPM Interested in a Perspective by PPM demo? Contact PPM today! Main Office Address Phone & Worldwide Offices Social Channels A Avenue Suite 1200 Edmonton, Alberta T5J 2Z2 Canada [email protected] Toronto London Melbourne Dubai (Coming Fall 2015) twitter.com/ppm_2000 linkedin.com/company/ppm-2000 youtube.com/user/ppm2000inc ppm2000.com/blog
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