SAP Sourcing OnDemand Wave 8 Solution Guide

Transcription

1 SAP Sourcing OnDemand Wave 8 Solution Guide The SAP Sourcing OD solution is a subscription-based offering that enables rapid time to value. It includes hosting and on-boarding services, training and user support. With features such as project management, online bidding, contract negotiation and supplier management, it is designed to allow customers to quickly access benefits and maximize savings by automating and streamlining the strategic source to contract process.

2 TABLE OF CONTENT DEFINITION OF PACKAGES... 3 DEFINITION OF EDITIONS... 4 DEFINITION OF USERS... 5 DEFINITION OF ONDEMAND SERVICES... 7 HOSTING & SUPPORT UPGRADES SERVICES AVAILABLE FOR AN ADDITIONAL CHARGE

3 DEFINITION OF PACKAGES Based on the functional package selected (Standard or Premium), the customer will receive either the Standard On Boarding service or the Premium On Boarding service (respectively) which is included as part of the solution: Standard Package - provides basic features and functions to support the Strategic Sourcing, Contract Lifecycle Management, and Supplier Management processes. Premium Package consists of all of the features and functions as the Standard package, and provides additional capabilities to support more enhanced and configurable processes. 3

4 DEFINITION OF EDITIONS Public Edition - solution is delivered in a secured, multi-tenant model. The public edition represents the standard on-demand tenant model followed by nearly all on-demand solutions in the industry. Private Edition solution is delivered in a secured, single tenant model, and provides customers with more flexibility regarding configuration and the scheduling of upgrades. Private edition is only available with the premium package. 4

5 DEFINITION OF USERS Key User a key user is a single point of contact with SAP. A key user is responsible for collecting business requirements and mapping processes/functionality into the sourcing solution. Responsibilities also include testing and validating the solution, managing users and authorizations, performing data management tasks and ensuring training and support for end-users. Strategic Sourcing OnDemand - subscription pricing is based on the number of sourcing Event Owner users. Sourcing Event Owner user requires a license in Strategic Sourcing OnDemand. They have full access to the features listed in the functional package (Standard or Premium). Full access means that the user can create and edit in each of the functional areas. For example, a Strategic Sourcing Event Owner can: Create, edit and cancel RFx s Create, edit and cancel auctions Create, edit and manage projects (Premium) Create, edit and execute Strategic Sourcing reports Create, edit and cancel press events (Premium) Strategic Sourcing Event Owners are charged monthly. Casual Users and External Users are not charged for utilizing Strategic Sourcing OnDemand. Casual Users have limited access to features and functions of the system. They are not allowed to create Strategic Sourcing or press Events, modify reports and create suppliers. Casual Users can: Access reporting Perform collaborative scoring Perform approvals Create, edit and manage projects (Premium) Create and enter support requests or complete other forms Modify, but not create, Strategic Sourcing events (for example, internal users can add questions, upload attachments and enter line item specifications) External Users are the suppliers who access the system. They can respond to Strategic Sourcing events, self-register, or update their company master data. Contract Lifecycle Management OnDemand - subscription pricing is based on the number of Contract Owner users. Contract Owner user requires a subscription in SAP Contract Lifecycle Management OnDemand. They have full access to the features listed in the functional package (Standard or Premium). Full access means that the user can create and edit in each of the functional areas. For example, a Contract Owner can: Create, edit and cancel Master Agreements Create, edit and cancel Sub-Agreements Create, edit and cancel contract Documents Create, edit and cancel clauses, sections, and contract document templates Contract Owners are charged monthly. Casual User/External User are not charged for utilizing SAP Contract Lifecycle Management OnDemand. Casual users have limited access to features and functions of the system. Casual users are not allowed to create master agreements, sub-agreements or contract documents 5

6 Casual users can: Access reporting Perform review of contract documents Perform approvals Create, edit and cancel clauses, sections, and contract document templates Modify, but not create, master agreements, sub-agreements, or contract documents. Create, edit and manage projects (Premium) Electronically sign contract documents External Users are the suppliers, customers or other third parties who access the system. They can participate in contract negotiation, self-register, or update their company master data. Supplier Management OnDemand - subscription pricing is based on the number of Supplier Owners users. Supplier Owner has a full access to the features listed in the functional package (premium). Full access means that the user can create and edit in each of the functional areas. For example, a Supplier Owner can: Create, edit and deactivate suppliers Maintain supplier activities and access activities reports Create supplier scorecard definitions and metrics and execute scorecard reports Create, edit and manage projects Supplier Owners are charged monthly. Casual User/External User - Casual users have limited access to the features in the Premium functional package. Such users are not allowed to create new suppliers. Casual users are not charged. Casual users can: Run reports on supplier performance Display all supplier profile information Create, edit and manage projects External Users are the suppliers who access the system. They can self-register, update their company master data and see allowed scorecard data. 6

7 DEFINITION OF ONDEMAND SERVICES Strategic Sourcing OnDemand - SAP Strategic Sourcing OnDemand solution enables buyers to better manage the sourcing process. The solution provides a rapid time to value through the ease of configuration, flexible interface and the simplicity of adoption. Strategic Sourcing OnDemand Features Public Standard Public Premium Private Premium Features RF (RFI, RFP, RFQ) Auctions Project Management press CPO Central Sourcing Analytics Global Text Search Formula Based Pricing Supplier Self-Registration Supplier Profile Optimization Office 2007 Support Supplier Approval Workflow Sourcing Activity Dashboard Customization/Configuration Capabilities Branding customizable logo Themes customizable visual elements color schemes, fonts * Page Customizations Multi-Language Capabilities (UI) English, German, French, Spanish, Dutch, Italian, Japanese, Korean, Simplified Chinese, Brazilian Portuguese, Czech, Danish, Finnish, Polish Russian, Swedish, Turkish, Hungarian Configurable Workflow * 7

8 Workflow substitute Configurable Analytics * * Configurable Workbench * Create/Change fields and field values Scripting * celsius Dashboard Configuration * * ** On-Boarding Services Project Management including scope validation/solution mapping, blueprinting Master Data Import Baseline Configuration set up, organizational data Document Types & Setup 3 RF Types, 8 Auction Types Includes 2 project types Includes 2 project types User Management - Loading of users and security profiles Integration Scenarios (additional fee) For Sourcing Processes (ERP) Workflows 1 standard workflow Solution Overview Training RF Training Auction Training Supplier Management Training Projects Training Solution Administration Training Upgrade Date Flexibility * Requires additional services from SAP Service Delivery, and potentially additional fees, if a customer would like to utilize these capabilities beyond what is already included in the packaged on-boarding ** SAP celsius designer tool is required to adjust Dashboards 8

9 Contract Lifecycle Management OnDemand - SAP Contract Lifecycle Management OnDemand solution is a subscription offering that enables customers to rapidly optimize corporate contract management practices. It accelerates the ability to realize the full value of contracts resulting in higher profits and lower legal and financial risk. Contract Lifecycle Management OnDemand Features Public Standard Public Premium Private Premium Features Contract Repository Contract Authoring Contract Workbench Contract Importer Global Text Search Contract Performance Dashboards (celsius) Contract Analytics Supplier Self-Registration Supplier Profile Office 2007 Support Project Management Supplier Approval Workflow Electronic Signatures for contract document additional contract with our Partner Echo Sign is required Customization/Configuration Capabilities Branding customizable logo Themes customizable visual elements color schemes, fonts * Page Customizations Multi-Language Capabilities (UI) English, German, French, Spanish, Dutch, Italian, Japanese, Korean, Simplified Chinese, Brazilian Portuguese, Czech, Danish, Finnish, Polish Russian, Swedish, Turkish, Hungarian Configurable Workflow * 9

10 Workflow substitutes Configurable Analytics * * Configurable Workbench * Create/Change fields and field values Scripting * celsius Dashboard Configuration * * ** On-Boarding Services Project Management including scope validation/solution mapping, blueprinting Master Data Import Master Agreement Import up to 5000, includes all corresponding contract documents Baseline Configuration set up, organizational data Document Types & Setup 3 Master Agreement types, 3 Contract Document Types Includes 2 Project types Includes 2 Project types User Management Loading of users and security profiles Integration Scenarios - additional fee for ERP integration Contract Processes Workflows 1 standard workflow Solution Overview Training Contract Management Training Projects Training Solution Administration Training Upgrade Date Flexibility * Requires additional services from SAP Service Delivery, and potentially additional fees, if a customer would like to utilize these capabilities beyond what is already included in the packaged on-boarding ** SAP celsius designer tool is required to adjust Dashboards 10

11 Supplier Management OnDemand SAP Supplier Management OnDemand solution is a subscription offering that helps customers optimize supplier management, including on boarding, information management, evaluation and performance management. With full supplier visibility, customers can make decisions that boost profitability and enable superior supplier management. Without Supplier Management only basic supplier create, edit and deactivate suppliers is available in Strategic Sourcing OnDemand and Contract Lifecycle Management OnDemand. Supplier Management OnDemand Features Features Public Premium Private Premium RFIs Supplier Development Supplier maintained profiles, Alerts, Analytics Supplier Performance Scorecarding, Analytics Supplier Self-Registration Project Management Global Text Search Scorecard Performance Dashboard (celsius) Office 2007 Support Supplier Approval Workflow Customization/Configuration Capabilities Branding customizable logo Themes customizable visual elements color schemes, fonts * Page Customizations Multi-Language Capabilities (UI) English, German, French, Spanish, Dutch, Italian, Japanese, Korean, Simplified Chinese, Brazilian Portuguese, Czech, Danish, Finnish, Polish Russian, Swedish, Turkish, Hungarian Configurable Workflow * Workflow substitutes 11

12 Configurable Analytics * Configurable Workbench * Create/Change fields and field values Scripting * celsius Dashboard Configuration * ** On-Boarding Services Project Management including scope validation/solution mapping, blueprinting Master Data Import Baseline Configuration set up, organizational data Document Types & Setup Supplier Survey, RFI, Supplier Development Supplier Risk Profiles - set-up of Supplier Risk Profile functionality, allowing for central management of supplier risk and sustainability attributes. Includes 2 Project types Includes 2 Project types * Scorecards - Set-up of customer specific configurable supplier metrics and scorecards for supplier KPI tracking. * * User Interface/Configuration 3 workbench pages (supplier management, supplier selection, projects) User Management Loading of users and security profiles Integration Scenarios : additional fee for ERP integration Supplier Management Process Workflows 1 custom workflow Solution Overview Training Supplier Management Training Projects Training Solution Administration Training 12

13 Upgrade Date Flexibility * Requires additional services from SAP Service Delivery, and potentially additional fees, if a customer would like to utilize these capabilities beyond what is already included in the packaged on-boarding ** SAP celsius designer tool is required to adjust Dashboards. Supported Integration Scenarios: The Premium Package for Strategic Sourcing OnDemand, Contract Management OnDemand and for Supplier Management OnDemand includes, for an additional fee, configuration capabilities and services for predefined and standardized integration scenarios to SAP ERP. Note that SAP Service Delivery experts will work with the customer s ERP and PI experts to coordinate this integration, but will not perform the changes directly in the ERP and PI systems. Integration is not offered for Standard Package subscriptions. For the SAP Sourcing On-Demand (Wave 8) ERP standardized integration scenarios the following are the mandatory components (and require separate licensing, not included in the subscription fee): System Release SAP ECC 6.0* SAP NetWeaver Process Integration (SAP NW PI) 7.0 or 7.1 * For SAP ECC 6.0, the standard integration components are delivered with enhancement package 5. For earlier enhancement packages, the standard integration components are delivered with support packages, as shown in the following table, or via SAP Note Release SAP ECC 6.0 SAP ECC 6.0 enhancement package 2 SAP ECC 6.0 enhancement package 3 SAP ECC 6.0 enhancement package 4 SAP ECC 6.0 enhancement package 5 Support Package 16 and up 6 and up 5 and up 4 and up All SPs 13

14 Strategic Sourcing Integration Scenario - Integration of SAP ERP with Strategic Sourcing OnDemand system allows for sending of ERP RFQ documents to Sourcing OnDemand system for sourcing activities. To close the loop a PO or an Outline Agreement document can be created back in ERP. This service will provide master data synchronization between ERP and Sourcing on-demand system for the following master data: Supplier Material Purchasing Organization Company Code Payment Term Plant Purchasing Group 14

15 Contract Lifecycle Management Integration Scenario - Integration of SAP ERP with Contract Lifecycle Management (CLM) OnDemand system allows for replication of Sourcing CLM Agreements (Master Agreements or Sub-Agreements) to ERP and creation of an Outline Agreement. This service will provide master data synchronization between ERP and Sourcing OnDemand system for the following master data: Supplier Material Purchasing Organization Company Code Payment Term Plant Purchasing Group 15

16 Supplier Management Integration Scenario - Integration of SAP ERP with Supplier Management OnDemand system. This service will provide master data synchronization between ERP and Supplier Management OnDemand system for the following master data: Supplier Purchasing Organization Company Code Payment Term 16

17 HOSTING & SUPPORT SAP provides 24 x 7 monitoring of hardware, software, operating system and database. We ensure the monthly application availability of the SAP Sourcing OD solution at 99.5%. Our datacenter is SAS-70 Type II certified and additionally our operations are ISO certified. Please contact your SAP representative for further details regarding hosting and security. The SAP Sourcing OnDemand packages include application support for a customer s key users. This functional support is available for how to questions or errors with the solution. Also provided is 24 x 7 support for critical system down issues. 17

18 UPGRADES On-demand customers will be notified of a release upgrade two months prior to the actual production upgrade. SAP determines the upgrade schedule for Public Edition customers and will publish the upgrade schedule 60 days prior to an upgrade. For Private Edition customers, SAP will determine a fixed upgrade window of 6 weeks. Customers will then have a choice within that fixed window period to schedule the upgrade at their convenience. 18

19 SERVICES AVAILABLE FOR AN ADDITIONAL CHARGE Non-Productive Sandbox Environment typically utilized for training/testing purposes Event Support assistance with developing, managing and analyzing a sourcing event (i.e. Auctions, RFs) Buyer/Supplier Support assistance with buyer and supplier how-to questions/issues Off-Boarding a copy of Customer s data can be provided at the end of an on-demand agreement Migration Services for Customers looking to move from an on-demand deployment to an on-premise deployment. Additional Training & Consulting Services - available depending on a customer s requirements. Additional fees may apply. Please contact your SAP representative for additional information. 19

20 Table Table head head Table Table subhead subhead Table head Table subhead Table head Table subhead Table copy: Tatem lusto dipit Table body copy: Namplius nora C. M. Seriae publi, dem iu quem, paridii ssenat, considi Table body copy: Namplius nora Namplius nora C. M. Seriae publi, dem iu quem, paridii ssenat, poricia cesta, poricia cesta, Table copy: Tatem lusto dipit Namplius nora notasdac to conis,, C. M. Seriae publi, dem iu quem, paridii ssenat, considi Namplius nora notasdacto conis, C. M. C. M. Seriae publi, dem iu quem, paridii ssenat, considi Nampliu considi ncussolum ma, C. Ivive. Astre fatarictui poricia cesta, Astre fatarictui 2011 SAP AG. All rights reserved. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, celsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, ianywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ( SAP Group ) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.