Technical Services. 1 P age

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1 Technical Services id-year Performance Report 211/212 The Technical Services epartment achieved an overall score of 2.49 (83) at mid- year, which is an increase the score of 2.29 (76) at the end of the first quarter. A total of 1 5 square meters of potholes have been repaired by mid-year, exceeding the mid-year target of 1 m 2 and included all those potholes reported by the community. A total of 1 2m of gravelled road was upgraded. All subdivisions in proclaimed townships were processed within six month of receipt by mid-year. All (2/2) electricity connections 1 were supplied within one month of. Foundation and building inspections were conducted within two days following request. By mid-year, 18 (R / R1 ) of the allocated mid-year budget for water within the township and central business district was spent. All (4/4) pump stations were serviced on a monthly basis as targeted. All water interruptions were attended, all water pipe leaks and breaks were fixed and all sewer blockages were resolved within 48 hours. In addition all (21/21) new water connections were installed within seven days of receipt of and water quality tests (36 year to date) were conducted on a daily basis. All (32/32) building plans were processed within two weeks and all building and foundation inspections were completed within three days of request. All s for township establishment were approved by ouncil by mid-year and all s for consolidations were processed. hallenges were faced in that only 3 of mid-year budget for on street lighting (R /R75 ) was spent and of operating budget (R / R ). nly 9 of Public lighting is in good functional order due to budget constraints. The department overall achieved targets in three (3/6) of its IP objects. Plan for the future, Promote the welfare of the community and evelopment and Implementation of policies achieved targets while Resource management of services and Improve financial viability were under target. Attract, develop and retain human capital were zero weighted by mid-year. etail pertaining to this section of the SBIP is provided below: 1 Electricity connections referred to those provided in licensed distribution area 1 P age

2 Vote 5 - Technical Services wner: Hierarchy I KPI elivery\promote the welfare of the community\waste anagement elivery\resourc e management of services\ommun ity Facilities elivery\resourc e management of services\electricit y _127 _129 _233 _234 _235 Number of landfill evaluation reports submitted y.t.d. Rand value spent on upgrading, and rehabilitation of community facilities (Rand value spent / total rand value projected y.t.d. for upgrading, and rehabilitation of community facilities as percentage) New connections provided as pre-paid etre positions changed within 7 days after Electricity related enquiries reported and attended to within 24 hours Baseline id-year Performance Report 211/212 Sep 12 ec 12 e orrective Rating hallenges orrective Score Rating 2 landfill evaluation reports submitted y.t.d. Landfill site rehabilitation report 3. # Spent 15 more than projected budget nly one made and connection completed Five s were made and all completed nly five were requested and completed available as PE We spend according to the cases reported public facilities, zero weighted because planned expenditure can never be equal to cases reported public facilities R75 rand value spent on upgrading, and rehabilitation of community faci 5 connections report available as PE ustomer care report ustomer care report We spend according to the cases reported public facilities, zero weighted because planned expenditure can never be equal to cases reported public facilities We spend according to the cases reported public facilities, zero weighted because planned expenditure can never be equal to cases reported public facilities e w w P age

3 Hierarchy I KPI elivery\resourc e management of services\electricit y _236 _237 _238 _239 _47 Temporary connections installed within 7 days after aintenance budget of electrical network / R-value electrical projected y.t.d. budget spent) (including minor infrastructure ) Electrical schedule compliance (number of actual activities / number of planned activities) Public lighting in good functional order (number of functional public lights / total number of public lights) New electricity connections provided in licensed distribution area within 1 month of Baseline id-year Performance Report 211/212 Sep 12 ec 12 e orrective Rating hallenges orrective Score Rating Nothing recorded for the quarter Not done much not doing electrification projects and much neglected When projects are completed will switch to maintenan ce w There were no requests received R1 2 is Total number of budget reserved for electrical network projected y.t.d. R6 is Total number of budget for electrical network spent y.t.d., Followed accordingly onthly reports available as PE Some light are not working Need to standardise KPI on electricity connections The communit y needs to report them accordingl y To be adjusted during Budget Adjustmen t I The budget allocated was insufficient All 2 New electricity connections were provided in licensed distribution area within 1 month of The budget allocated was insufficient To use budget e w w I P age

4 Hierarchy I KPI elivery\resourc e management of services\roads and storm water elivery\resourc e management of _145 _152 _153 _154 _155 _139 Rand value Spent on and upgrade of street lighting y.t.d. Kilometre of Gravelled roads upgraded etre2 of Potholes repaired y.t.d. Potholes reported by the community fixed within 2-days (Number of potholes reported by the community fixed within 2 days of reporting / total Number of potholes reported by the community as ). etres Stormwater pipes installed Sewer disposal works monitored every week R k m # # Baseline id-year Performance Report 211/212 Sep 12 ec 12 e orrective Rating hallenges orrective Score Rating needs to be changed to R25 per quarter which has been fully spent in the 1st quarter aterial and equipment use increased Pipes were not purchased A tender to be advertised next quarter R Spent on and upgrade of street lighting y.t.d. rders are available as PE 12 Kilometre of Gravelled roads were upgraded 15 etre2 of Potholes repaired y.t.d. There was no PE by end of ecember Potholes reported by the community fixed within 2-days ustomer care report available as PE This KPI is not applicable for this financial year The 2 existing sewer disposal works are monitored every week Will monitor that the patching team submit the correct measurements for PE in the report N/A 4 P age e w w

5 Hierarchy I KPI services\sanitatio n elivery\resourc e management of services\water _14 _141 _142 _143 _13 _131 Sewer lines ridded per annum New sewer connections installed within 7 working days of request Sewer lines replaced within 5 working days Sewer blockages attended to within 48 hours (Number of sewer blockages attended to within 48 Hours / total number of sewer blockages reported as ) Number of water samples taken for analysis y.t.d. Waterborne cases investigated (Number of waterborne cases investigated / total Number of water - borne cases reported as percentage) Baseline id-year Performance Report 211/212 Sep 12 ec 12 e orrective Rating hallenges orrective Score Rating About half of the Sewer lines ridded KPI to be adjusted during Budget Adjustment All 9 sewer connections installed within 7 working days of request. ustomer care report available as PE only one Sewer line was replaced within 5 working days ustomer are report available as PE # water samples taken for analysis y.t.d. Analysis report available as PE e No cases reported w w P age

6 Hierarchy I KPI elivery\resourc e management of services\water _132 _133 _134 _135 _136 Number of water quality daily test conducted y.t.d. of Water interruptions attended within 48 hours of reporting New water connections installed within 7 days of Water pipe leaks and breaks fixed within 48 hours of reporting Hydrants serviced per annum year to date (Number of hydrants serviced year to date / total number of hydrants as percentage) # Baseline id-year Performance Report 211/212 Sep 12 ec 12 e orrective Rating hallenges orrective Score Rating water quality daily test conducted y.t.d. onthly report available as PE ustomer are report available as PE water connections made within 7 working of year to date ustomer are report available as PE ustomer are report available as PE To be transferred to Social Services onthly report available as PE e P age

7 Hierarchy I KPI Good Governance and Public Participation\ev elopment and Implementation of policies\administr ation _137 _138 _164 aintenance budget for water spent within the township and B - reticulation (Rand value budget allocated for water / rand value water projected y.t.d. budget spent) (include minor infrastructure ) Pump stations serviced per month (Number of pump stations serviced per month / total number of pump stations scheduled for per month as percentage). ouncil resolutions implemented per quarter (Number of council resolutions implemented per quarter / total number of council resolutions as percentage). Baseline id-year Performance Report 211/212 Sep 12 ec 12 e orrective Rating hallenges orrective Score Rating nderperfor med Needs to ensure full implement ation thereto R was spent total budget planned to be spent year to date of R1 The total annual budget is R All 4 Pump stations serviced daily All 6 ouncil resolutions implemented. The council resolutions register available as PE e P age

8 Hierarchy I KPI Good Governance and Public Participation\ev elopment and Implementation of policies\auditing unicipal Financial Viability\Improve financial viability\expenditu re anagement Spatial Rationale\Plan for the future\building ontrol _165 _161 _162 _16 _121 departmental meeting resolutions implemented per quarter (departmental meeting resolutions implemented per quarter/ total Number of departmental meeting resolutions AG audit qualifications raised related to department resolved Identified risks monitored and reported (Number risks monitored and reported on / total number risks identified as percentage). perating budget variance per department y.t.d. in terms of projected quarterly expenditure Number of building plans processed within 2 weeks of receipt /Number of building plans received as Baseline id-year Performance Report 211/212 Sep 12 ec 12 e orrective Rating hallenges orrective Score Rating There were no departmental meeting resolutions w w N/A Budget constrains pdated information not available at the time of the completion of the report Regular follow-up on risk register The delay has been escalated to the leadership and managem ent for attention There were no Risks identified The actual amount spent was R of planned R for the quarter. F report available as PE 32 s All concluded made and processed w w 1. e P age

9 Hierarchy I KPI Spatial Rationale\Plan for the future\rganisatio nal Performance anagement _122 _123 _124 _125 _46 Building inspection conducted within two days after a request (Number of building inspection conducted within two days after request / total number of building inspections s submitted as ) Foundation inspection conducted within two days after a request Number of Quarterly departmental performance reports completed within 1 working days after the end of quarter Number of onthly departmental reports submitted per annum y.t.d. Number of epartmental meetings held y.t.d. # Baseline # # id-year Performance Report 211/212 Sep 12 ec 12 e orrective Rating hallenges orrective Score Rating ompleted in 3 days All completed in 3 days All completed All completed in 3 days Report is delayed due to late completion and submission of performance scores ust be improved during the mid-year report ne report is completed each month All 6 Quarterly departmental performance reports completed within 1 working days after the end of quarter 6 onthly departmental reports submitted year to date ompleted and recorded accordingly meetings held year to date e P age

10 Hierarchy I KPI Spatial Rationale\Plan for the future\spatial and Town Planning Spatial Rationale\Plan for the future\spatial and Town Planning _112 _114 _115 _116 _117 s implemented for the FY 211/212 (Number of s implemented / total number of IP projects budgeted for Financial Year - 211/212 as percentage) Land se processed within 6 months (Number of land use s processed within 6 months /total number of land use s received as ) Illegal use addressed (Number of illegal use addressed / total number of illegal land use identified as ) s for township establishment processed within 6 months s for rezoning processed within 6 months Baseline id-year Performance Report 211/212 Sep 12 ec 12 e orrective Rating hallenges orrective Score Rating There was nothing to allocate sector departments Waiting supporting documents the applicant Waiting for responses sector departmen ts apture accordingl y once received 1. I Escalated to Legal Services for finalisation All were done accordingly omplete s are based on Provincial allocation e w w No cases reported w w No cases reported w w No cases reported w w No cases reported w w P age

11 Hierarchy I KPI Transformation and rganisational evelopment\attr act, develop and retain human capital\human Resource anagement _118 _119 _12 _126 onsent se s processed within 6 months of Applications for subdivisions in proclaimed townships processed within 6 months of of s for consolidations processed within 6 months of HS recommendations implemented related to department (Number of recommendations implemented / total number of hazards identified as percentage) Baseline id-year Performance Report 211/212 Sep 12 ec 12 e orrective Rating hallenges orrective Score Rating All permits were concluded and submitted ne outstanding letter to be sent out Follow up signing of the letter with the unicipal anager ompleted All temporary permits were issued There were no HS ompleted 1.. recommendations related to department e I 1. No cases reported w w No cases reported w w w w P age

12 Implementation id-year Performance Report 211/212 apital Implementation Hierarchy I wner elivery\resource management of services\electricity elivery\resource management of services\unicipal furniture and equipment P_16 P_17 P_18 P_19 P_2 P_21 P_22 P_11 P_12 Phagameng EXT 9 Streetlight abatlane EXT 4 street lights Phagameng EXT 1 street lights Phagameng EXT 7 street lights(ande la) odimolle street lights Electrificatio n of Phagameng EXT 1 Energy Efficiency and emand Side anager omputers Furniture ed Progress Actual Progress Sep 12 ec 12 ed Actual Achievements orrective Rating Achievements hallenges orrective Score Rating Progress Progress The is The is The is The is The is The is The is elayed elayed Acquire the required computers during budget adjustment Acquire the required furnisher during budget adjustment esign Stage esign Stage esign Stage esign Stage esign Stage esign Stage Appointme nt Stage omplete d omplete d YT Expenditure P age

13 Hierarchy I wner elivery\resource management of services\roads and storm water elivery\resource management of services\water P_6 P_7 P_8 P_9 P_1 P_13 P_14 P_15 P_23 Phagameng street Phase 4 (Phelindaba, Thulare) odimolle paving of street (Allen, eigner) Paving of freedom park ring road abatlane EXT 4 paving ring road Road intersection of Joe Slovo and Limpopo street abaleng Waste Water Treatment Works (Package Plant) abatlane Waste Water Treatment Works (Package Plant) odimolle Waste Water Treatment Works Phase 2 pgrade of Internal Reticulation ed Progress Actual Progress id-year Performance Report 211/212 Sep 12 ec 12 ed Actual Achievements orrective Rating Achievements hallenges orrective Score Rating Progress Progress The is The is The is The is on Progress on Progress 1.3 YT Expenditure on Progress on Progress 1.5 Invoices submitted and paid omplete d The is The is The is The is omplete d omplete d ontractor Appointme nt w w. 13 P age

14 id-year Performance Report 211/212 Hierarchy I wner P_24 Phagameng EXT 11 water reticulation ed Progress Actual Progress Sep 12 ec 12 ed Actual Achievements orrective Rating Progress Progress The is Achievements hallenges orrective Score Rating omplete d 5. YT Expenditure 1. Approval ate: anager Technical Services 14 P age