Re-inventing your Box Office

Transcription

1 Re-inventing your Box Office Sponsored by STIMARE Hosted by The Arches Assisted by CultureSparks #TTILive #TTILive

2 Introducing SRO 4 A 5 minute presentation The Ticketing Institute Glasgow 20 th July 11 John Pinchbeck - VP Int. Bus. Dev, TopTix Ltd

3 Outline 1. What is SRO 4? 2. Why is it different? a. SOA architecture b. rules engines c. communication protocols 3. What can it do? a. everything is dynamic b. across every platform

4 What is SRO 4? a single ticketing system so powerful and flexible that it can serve any size of organisation in any market sector and in any territory

5 Why is it different? Traditional ticketing system architecture Client s Users GUI Core Functionality Central

6 Why is it different? Client s web site Client s Users Client s Web site GUI API Core Functionality Central

7 Why is it different? Additional modules and services Client s Users Client s Web site GUI API Module Reporting Service Core Functionality Printing Service Central

8 Why is it different? 3 rd Party Systems via Application Programming Interface Client s Users Client s Web site 3 rd PartySystems e.g., Accounts, agencies, mobile platforms GUI API Module Reporting Service Core Functionality Printing Service Central

9 Traditional architecture Client s Users Client s Web site 3 rd PartySystems e.g., Accounts, agencies, mobile platforms GUI API Module Reporting Service Core Functionality Printing Service Central

10 SRO 4 Architecture Multi-tiered Service Orientated Architecture Service 1 Ticketing Service 2 Service 3 Retail Service 4 Payment Service 5 Service 6 Reporting

11 SRO 4 Architecture Multi-tiered Service Orientated Architecture Service 1 Ticketing Service 2 Service 3 Retail Service 4 Payment Service 5 Service 6 Reporting

12 SRO 4 Architecture Multi-tiered Service Orientated Architecture Service 2 Service 1 Ticketing Service 3 Retail Service 4 Payment Service 5 Service 6 Reporting

13 SRO 4 Architecture Multi-tiered Service Orientated Architecture Service 3 Retail Service 2 Service 4 Payment Service 1 Ticketing Service 6 Reporting Service 5

14 SRO 4 Architecture Multi-tiered Service Orientated Architecture Service 3 Retail Service 2 Service 4 Payment Service 1 Ticketing Service 6 Reporting Service 5

15 SRO 4 Architecture replace Services with Services Service 1 Ticketing Service 2 Service 3 Retail Service 4 Travel Service 5 Payment Service 6

16 SRO 4 Architecture Series of rules engines Promotions Packaging Pricing Service 1 Ticketing Service 2 Service 3 Retail Service 4 Travel Service 5 Payment Service 6

17 SRO 4 Architecture Common standard protocols for all s Box Office Internet Mobile Agency Microsoft Windows Communication Foundation Promotions Packaging Pricing Service 1 Ticketing Service 2 Service 3 Retail Service 4 Travel Service 5 Payment Service 6

18 SRO 4 Architecture including 3 rd party systems, web sites and venue systems Box Office Internet Mobile Agency 3 rd Party Web site 3 rd Party Venue Microsoft Windows Communication Foundation Promotions Packaging Pricing Service 1 Ticketing Service 2 Service 3 Retail Service 4 Travel Service 5 Payment Service 6

19 SRO 4 Architecture Box Office Internet Mobile Agency 3 rd Party Web site 3 rd Party Venue Microsoft Windows Communication Foundation Promotions Packaging Pricing Service 1 Ticketing Service 2 Service 3 Retail Service 4 Travel Service 5 Payment Service 6

20 What can it do? a. Dynamic Everything b. Across Every

21 Visit: AMA Stand 8 or fff

22 Thank you John Pinchbeck

23 Re-inventing your Box Office Sponsored by STIMARE Hosted by The Arches Assisted by CultureSparks #TTILive #TTILive