WOSSA 19 th Annual Education & Exhibitor Conference

Transcription

1 WOSSA 19 th Annual Education & Exhibitor Conference Changing the Conversation January 23-24, 2015 Building & Running A Quality Business North Head Light

2 Running a Successful Onsite Business How do I do It??? Write a business plan Use as much of your own money a possible Protect yourself Hire the right people Pay your bills and taxes on time Keep your edge. Write a Business Plan No matter how enthusiastic you are about your business.it will not be successful unless you have a plan for how it is going to be run

3 Write a Business Plan Break Even Analysis The first step in a business plan Experienced entrepreneurs will not even start a business plan until they are sure, from their break even analysis, that their predicted revenue is greater than their costs Write a Business Plan Break Even Analysis Overhead Includes your month to month expenses that are pretty constant, such as rent, insurance, utilities, etc Sales Revenue Total amount of sales Business you realistically expect, rather than how much revenue is needed to make a profit

4 Write a Business Plan Break Even Analysis Average Gross Profits The amount that is left over from each sale after deducting the direct costs. If you sell a system for $10,000 and your costs of goods sold (COGS) is $6,000 your average gross profit is $4,000 Average Gross Profit Margin The percentage of each dollar of sales that is gross profit The average gross profit / average sale price $4,000 / $10,000 = 0.4 or 40% Write a Business Plan Break Even Analysis Finding your break even point Divide your estimated overhead by your gross profit margin This is the amount of sales you need to break even Remember a break even analysis does not take into account your profit Example?

5 Write a Business Plan Profit & Loss Forecast Sales $10, Cost of sales (COGS) $5, Gross profit $5, Overhead $2, Net profit / loss $3, Rent Utilities Salary & wage Insurance Fuel Repair & maintenance Uniforms Use Your Own Money Fixed costs are the enemy

6 Dues & subscriptions Telephone Licenses & fees Postage Use Your Own Money Fixed costs are the enemy 401 K Equipment loans I need the backhoe Do I really need that 1 ton 4 door dually Protect Yourself Most small businesses are sole proprietorships or partnerships Creditors and judgment holders can come after the owners personal assets Insurance What are your limits of liability Procedures manual.

7 Hire The Right People A crystal ball?? Call the references Motor Vehicle Record Ask pointed questions How much do you want to make Where do you see yourself in 5 years What are your personal and professional goals Ask open ended questions The person doing the most talking should be the interviewee Don t be discriminatory in the evaluation Pay You Bills And Taxes On Time!!! Good credit and a good reputation Hard to get and easy to lose

8 Keep Your Edge Many ways to do this One is Technology Technology from the Small Onsite Wastewater Business Perspective 16

9 The 21 st Century Pedagogy Technology has formed the foundation for a new approach to education It has done the same for business 17 Who needs technology? 18

10 Who needs technology? Hey!! I need Technology too.. What are you trying to do Randy? Send donuts to the MOON?? 19 Nope I just want to sell more donuts Technology Bus

11 Are you on the bus? 21 Residential Sewage Treatment Company Location> Grandview, Missouri Number of employees> 10 5 Service technicians 5 Office personnel Area> 75 mile radius of Kansas City Product> Design, sell & service onsite wastewater systems 22

12 Technologies at RSTC Cell phones Database Scheduling software Servicing software Smart panels CC s & ET meters Cameras Cloud 23 Technologies at RSTC Tablets for service techs Remote monitoring GPS Google Earth Evernote Conference calls Tracking devices Telemetry some is almost free 24

13 Technologies at RSTC Distance learning Webinars E-Blasts Scanning AutoCAD Website QR Codes Computers 25 Technologies at RSTC But remember Buying technology is not using technology 26

14 3 basic technology must haves Smart phone Database 27 Smart phones Calls no mater where you are Take pictures..send & receive Send & receive s GPS Contacts Calendars..plural Internet 28

15 Smart phones Apps Fuel tracking Weather Quick office software Review spreadsheets Check price lists Look at product files 29 Quicker and cleaner way to get invoices and docs back and forth to customers Written record Write it don t say it Sent and received from office, home, hotel, your phone, the airport & my fave Starbucks Less money than snail mail 30

16 Faster way to invoice E-blasts Quotes quickly and to any location Companies will tell you that responses will be quicker with an Texting and ing are becoming the favored form of communication 31 Database Are you sitting on a pile of gold?? 32

17 Database Basic record of customers: Name Address Phone number 33 Database Expanded (pile of gold) record of customers: History of visits History of system Kind of system When tank was last pumped Where system is located Last time serviced Next scheduled service When the service policy expires 34

18 Database Type of discharge Disinfection Installer Builder Type of riser and lid Equipment type each in a field Lot # Subdivision Description of house 35 Database Customer number Gate / garage door codes Design blueprints Scanned permits Pictures AND MORE 36

19 Take Advantage of Technology Do you want to sell more donuts? Then get on the bus!!! Technology Questions? 37 Questions?