Contract to Provide Banking Services for the City of Toronto
|
|
- Constance McGee
- 8 years ago
- Views:
Transcription
1 STAFF REPORT May 26, 2003 TO: FROM: SUBJECT: Administration Committee Chief Financial Officer and Treasurer Contract to Provide Banking Services for the City of Toronto Purpose: To advise the results of a Request for Proposals (RFP) for the provision of banking services to the City for a five-year period and to request the authority to contract with the successful proponent. Financial Implications: The recommended action will award a contract to the Royal Bank of Canada, the highest scoring proponent, for a five-year period at an approximate annual budgeted cost of $1,275, for banking services. Recommendations: It is recommended that: 1. a five-year contract in an estimated amount of approximately $1,275, annually be awarded to the Royal Bank to provide banking services to the City of Toronto with transactional costs that are fixed over the term of the contract; 2. the Chief Financial Officer and Treasurer be authorized to implement additional services with the Royal Bank or other financial institutions where such services result in cost savings to the City and report back to Council on the services to be provided: 3. the procurement card portion of the RFP be considered separately at a later date in a report to be submitted by the Chief Financial Officer and Treasurer; and 4. the appropriate City officials be authorized and directed to take the necessary action to effect thereto.
2 - 2 - Background: Five years after the City of Toronto Act received Royal Assent in 1997, the new amalgamated City has achieved many of the banking services objectives envisioned when the basic administrative framework was established for the new municipality. Approval of Corporate Services Committee Report No. 7, Clause 11, entitled, Contract to Provide Banking Services for the City of Toronto at the City Council meeting of June 3 rd 1998 commenced the process of streamlining the banking services of the new municipality. A focus on efficiency in banking service operations as the underlying objective has guaranteed that the entire cash management process sustains and supports the delivery of programs and services for the City. As a result of amalgamation, the City has consolidated the banking operations of the previous area municipalities and Metropolitan Toronto s into one cash management structure with the assistance of the City s Banker (Royal Bank) by means of a gradual migration of services to a centralised system. It is anticipated that there will be further efficiencies over the next five years as the City works closely with the selected proponent to access the latest in client server technology, general ledger systems and human resource/payroll applications. It is the City s intention to maximise use of this technology in partnership with its provider of banking services. Currently, the five-year contracted term for the provision of banking services by the Royal Bank expires on July 1, To accommodate the City s banking requirements in the interim, the Royal Bank has agreed to extend the current terms and conditions of the outstanding contract until Council s approval of the new banking arrangements for an additional five- year period. Discussion: In order to select a banking proponent for the next 5-year term and improve services using new technologies, a Request for Proposal (RFP ) for these services was issued on February 17, 2003 to the six major Canadian banks. As well, American Express contacted the City independently and indicated interest in submitting a proposal on the procurement card portion of the RFP. A proponents meeting was held on March 7 th and final submissions were received on March 26th from the Royal Bank and Scotiabank for the general banking services of the City. A meeting to clarify aspect of the submissions for the Stage 2 Phase of the evaluations was held on May 9 th with the Royal Bank and Scotiabank. In respect to partial submissions, CIBC and the National Bank submitted responses for the procurement card portion of the City s business. And, as noted above, American Express submitted a response for the procurement card portion of the business. The Toronto Dominion Bank made a late submission that could not be accepted.
3 - 3 - The following table indicates services for which each of the proponents submitted a comprehensive and satisfactory response: Bank General Banking Social Services Revenue Collection Parking Tags Homes for The Aged Royal Bank Yes Yes Yes Yes Yes CIBC Procurement No Submission No Submission No Submission No Submission Card Only Bank of Montreal No Submission No Submission No Submission No Submission No Submission Scotiabank Yes Yes Yes Yes Yes National Bank Procurement No Submission No Submission No Submission No Submission Card Only Toronto Dominion Late Submission Late Submission Late Submission Late Submission Late Submission American Express Procurement Card Only No Submission No Submission No Submission No Submission An evaluation team consisting of senior City staff familiar with banking operation requirements reviewed each proposal. The evaluation team recommends that the Royal Bank be chosen to provide all of the required services with the exception of the procurement card portion, which will be considered separately at a later date. Further time is required to finalize the implementation plans for the procurement card program before a proponent is selected. Proponents were evaluated in accordance with the evaluation criteria outlined in the RFP as indicated below and scored on the merits of the proposal submitted. Each submission s structure, attributes and content were scored as follows: EVALUATION CRITERIA AVAILABLE POINTS a) Overall quality and scope of Services with respect to Solution functionality/business case b)ability, technical, financial and otherwise to 10 achieve desired objectives c)understanding of Services and RFP Goals 10 and Requirements d)methodology and solution 15 e)relevant experience, qualifications, performance capabilities and successes demonstrated f) Work Plan/schedule and ability to meet critical dates g) Cost of Services 25 TOTAL SCORE
4 - 4 - The mandatory criteria listed in the Request for Proposal and awarded points in the scoring methodology are as follows: General Banking Requirements Bank Account Structure requirements stipulated by City Account Activity using electronic banking medium and interest rate advise Bank Statements and Documentation listing all daily activities Cheque Requirements and Reports Payroll Direct Deposit Services Deposits Workstations Bank Card Services Kiosks/Automated Teller Machines Procurement Card Credit Reports Missing Deposits/Cash Transactions Armoured Car arrangements E-Commerce Banking proposal Pre-authorised Debit Payments Lines of Credit City s Revenue Collection Requirements Payments Made at Bank Branches Telephone Banking Payments Pre-Authorized Payments processing Mail Processing Requirements stipulated by City Customer User Guide Access Code and Password protocols Customer Service availability Technical Requirements suitable to City s requirements Courier Services provisions Parking Tag Operations Mail Administration and Payment Processing Payments Received at Parking Tag Operations Banking Requirements
5 - 5 - Additional Services in RFP and Accompanying Addendum Within the general banking operations of the City, services such as cheque encashment, convenient deposit facilities for all City locations, payroll services and banking provisions for the Homes for the Aged Division were noted. Also, the requirements for revenue collection includes the consolidation of water, tax and miscellaneous payments made at financial institutions. And finally, the requirements for Parking Tag Operations includes a payment processing service. Review and Scoring of Submissions The review of submissions for the general banking services for the City of Toronto involved only two proponents namely the Royal Bank and Scotiabank. Due to the City s operational and mandatory criteria in the RFP, no other banks seemed willing to address the many challenges presented by the technical and extensive non-standard processing requirements of the Corporation. The method of scoring the two proponents was given in considerable detail earlier in this report and was based on criteria established by the City. Out of a possible score of 100 for the Stage- Two Evaluation, the Royal Bank s marks ranged between 85 and 90 while the Scotiabank s marks ranged between 60 and 65. Scotiabank did not meet the minimum requirement of 65 to proceed to the Stage 3 Evaluation. In respect to the Scotiabank s submission and based on the mandatory requirements of Stage One of the Evaluation Criteria, the bank complied with the minimum requirements and was advanced to Stage Two of the evaluation process. However, notwithstanding the sufficiency of Scotiabank s responses to the mandatory criteria that permitted further consideration, the actual content of those business solutions fell short of the standards set by the evaluation team. Most significantly, there were minimum responses to a number of essential service expectations of the City. The proponent stated the ability to achieve the desired objectives for various banking operations but in some cases did not discuss how this would be done. In the Revenue Services Section, the bank did not respond to questions 3.2, and 3.5 which outlined the City s volumes and timelines. And, in respect to understanding the service requirements of the City, the proponent was not consistent with the quality of its responses regarding methodology. Focus was primarily geared to e-commerce methodology, without much detail provided for regular City operations. In the Banking Services component, the proponent offered the full scope of services for business needs but the submission did not elaborate on certain services such as comprehensive payables for all its disbursement activity and the procedures for the timely investigation of missing transactions. In addressing the Parking Tag component of the RFP there seemed to be a lack of experience in dealing with parking ticket operations.
6 - 6 - While the proponent has experience with smaller municipal governments there is no evidence of the expertise and commitment required to provide a leadership role in the management of banking operations for a municipality of Toronto s size and complexity. In the costing analysis of the submissions, the Scotiabank s proposal was approximately $960,000 higher than the Royal Bank s submission. Consequently, without evidence that Scotiabank could effectively manage the banking operations of a major Canadian municipality, its higher costs and notable deficiencies compelled the selection committee to reject the submission. In respect to the Royal Bank s submission - the City s recommended proponent - the bank addressed each of the key areas identified in the RFP and provided a detailed analysis of all the banking operations. The Royal Bank presented a well-documented blueprint for maximizing efficiencies and achieving critical operational objectives through automated service solutions in the second phase of streamlining operations. With the demonstrated ability to overcome the operational challenges inherent in combining the financial system of the former municipalities, over the last contracted period, the Royal Bank is well suited to continue the journey toward rationalization of operations and addressing the City s financial complexities using advanced technologies and management practices. The following measures highlight the Royal Bank s proposal: 1) A primary objective of continued rationalization is cost savings. To achieve cost reduction it is crucial that internal controls remain strong and the solution proposed be seamless and efficient. The Royal Bank s proposal represents the lowest cost. In fact, the Royal Bank s submission provides lower annual costs of $960, below the next closest proponent should they be awarded the general banking services. 2) By awarding the Royal Bank the banking services contract with the exception of the procurement card component which is to be separately awarded at a later date, potential rebates and cost savings are available thus reducing the overall costs of banking services. At the discretion of the Finance Department, additional arrangements that may generate potential savings are as follows; i. A service fee rebate, ii. Pay-tickets Revenue sharing, iii. Social Service cheques cashed through RBC branches and, iv. Parking Tag Operations Retail Lock-box savings. The costs for services to be provided are quoted on a per transaction basis and are fixed for the five year contract term. Total costs are based upon the volume of transactions being generated by the City and will vary according to these volumes. Each RFP response was costed according to projected transactional volumes multiplied by the fixed transaction quoted price.
7 - 7-3) Increased use of technology: A comprehensive implementation program for innovative technologies has been outlined that recognizes the scope of the task at hand and has identified key issues as well as time lines to the process. Throughout the RFP document, emphasis is placed on increasing the use of technology in the delivery of banking services and gaining internal efficiencies. (i) (ii) (iii) (iv) (v) The Royal provides the commitment to technology in the form of capital invested and resources available. The Royal indicated that it will assist the City in moving to increased use of electronic commerce and web based applications. The bank will provide reports and data in hard copy format, or by way of electronic transmission mainframe to mainframe or personal computer to personal computer. The submission contained a discussion of an electronic data interchange solution that may increase the efficiency of the disbursement process. The submission included a discussion of technological developments that will promote customer service initiatives and requirements. 4) The Royal Bank was the only proponent able to provide a satisfactory response to the City s requirement for a full range of services inclusive of all aspects of the Revenue, Banking Service and Parking Tag Operations. The following comments highlight the Royal Bank s submission: Revenue: i. The Royal Bank displayed ability to perform and meet capacity of the City s billing cycles and accommodate billing schedules and volumes. ii. They demonstrated the ability to process all receivables directed to them the same day. iii. The Royal Bank will provide tracing and investigation capabilities and outline steps for remittance file transmission. iv. They specifically confirmed the ability to meet all requirements for this section. Banking Services: i. The Royal Bank responded to all the Mandatory Criteria to the satisfaction of the evaluation team. ii. Their direct deposit service met the requirements to disburse directly to certain vendors and employees.
8 - 8 - iii. iv. The Royal Bank was the only proponent to describe service commitment (update report within 48 hours, resolution within 5 business days and notification if investigation requires additional time). Interest adjustment is provided when bank error is responsible for deposit not being posted on the correct day. The Royal Bank provided a full description of its Pre-Authorized Debit Program. Enhancements of this functionality will improve with the introduction of electronic Payment Manager software in Parking Tags: i. The Royal Bank demonstrated the ability to manage large volumes of payments and lockbox operations related to parking infraction notices. ii. The Royal Bank had demonstrated experience in dealing with parking tickets. 5) With an understanding and appreciation of the issues and financial hurdles facing the City, both short term and long term, and the ability to recommend appropriate solutions, the Royal Bank is well placed to meet the City s banking service needs in the future. 6) The Royal Bank assisted over the last five years in the transition of the City s banking operations to a centralized system demonstrating the commitment and expertise necessary to achieve the City s goals as listed below: i. for achieving the long term financial management goals of the corporation a comprehensive implementation program has been outlined that recognizes the scope of the task at hand and has identified key issues as well as time lines to the process. ii. The Royal Bank provided a thorough discussion on other alternatives that will enhance the City s revenue collection processes and cash management operations. 7) Long term commitment to the City s goals: i. In addition to the experience of the last five years, the Royal Bank is committed to servicing public sector organizations and presently provides banking services to major cities across Canada. ii. The Royal Bank submitted the only proposal that comprehensively addresses the City s unique banking requirements.
9 - 9 - Conclusion: This report requests authority to issue a five-year contract to the Royal Bank of Canada for the provision of banking services to the City of Toronto. Th evaluation team scored the Royal Bank highest in all the critical banking service operations by a significant margin. Additionally, it was the lowest acceptable quotation received by the City that meets the requirements of the RFP. Contact Name: Len Brittain, Director of Corporate Finance Phone number: Fax number: address: lbrittai@toronto.ca Joseph P. Pennachetti Chief Financial Officer & Treasurer G:\fin\it1\TFS\TREASURY\Banking Contract\Banking Contract\RFP report 2003 final.doc
CITY CLERK. Contract to Provide Banking Services for the City of Toronto RFP 9155-03-7055
CITY CLERK Clause embodied in Report No. 5 of the, as adopted by the Council of the City of Toronto at its meeting held on June 24, 25 and 26, 2003. 5 Contract to Provide Banking Services for the City
More informationReport to: General Committee Date: March 23, 2015
SUBJECT: PREPARED BY: Banking and Merchant Services Contract Extension Shane Manson - Senior Manager, Revenue & Property Tax RECOMMENDATION: 1) THAT the report Banking and Merchant Services Contract Extension
More informationA D D E N D U M NO. 1
REQUEST FOR PROPOSAL SUPPLY OF BANKING SERVICES CONTRACT NO. 12-156 A D D E N D U M NO. 1 The following shall form part of the tender documents issued by the City of Guelph s Purchasing Department, September,
More informationPROFESSIONAL AUDITING SERVICES REQUEST FOR PROPOSALS (RFP)
PROFESSIONAL AUDITING SERVICES REQUEST FOR PROPOSALS (RFP) INTRODUCTION The Town of Westlock (hereinafter referred to as the Town ) invites qualified accounting firms to submit proposals to provide professional
More informationTown of Redcliff Request for Proposal Banking & Investment Services April 17, 2015
Town of Redcliff Request for Proposal Banking & Investment Services April 17, 2015 INTRODUCTION The Town of Redcliff (the Town) is requesting proposals for the supply and delivery of banking and investment
More informationRequests for Proposals
Requests for Proposals BANKING SERVICES (ONE YEAR CONTRACT WITH TWO ADDITIONAL ONE-YEAR OPTIONS) Effective May 7, 2012 Being accepted by Township Clerk Township of Egg Harbor 3515 Bargaintown Road Egg
More informationREQUEST FOR PROPOSAL FOR BANKING SERVICES CITY OF CENTER LINE, MICHIGAN GENERAL INFORMATION
Page 1 of 21 REQUEST FOR PROPOSAL FOR BANKING SERVICES CITY OF CENTER LINE, MICHIGAN Contact Name: Contact Title: E-mail: Steve R. Adair, CGFM Finance Director & Treasurer sadair@centerline.gov GENERAL
More informationPROFESSIONAL AUDIT SERVICES For 2013 2015 FINANCIAL STATEMENTS HAVEN SOCIETY
Request for Proposals PROFESSIONAL AUDIT SERVICES For 2013 2015 FINANCIAL STATEMENTS HAVEN SOCIETY CLOSING LOCATION 2270 Labieux Road Nanaimo, BC V9T 6J9 CLOSING DATE AND TIME DATE: MARCH 1 ST, 2013 3
More informationOr What makes Canadian Banking different?
CANADIAN BANKING Sharing a Border Or What makes Canadian Banking different? Ray Kohler Senior Relationship Manager, US Markets RBC Royal Bank 1 Agenda Understand the basic differences between Canadian
More informationBOROUGH OF MOUNTAIN LAKES PUBLIC NOTICE INVITATION TO BIDDERS BANKING SERVICES
- 400 Boulevard Mountain Lakes, New Jersey 07046 973-334-3131 Fax: 973-402-5595 www.mtnlakes.org BOROUGH OF MOUNTAIN LAKES PUBLIC NOTICE INVITATION TO BIDDERS TAKE NOTICE that sealed proposals for BANKING
More informationCredit and/or Debit Card Payment Method -Taxes
Credit and/or Debit Card Payment Method -Taxes (City Council on August 1, 2 and 3, 2000, adopted this Clause, without amendment.) The Policy and Finance Committee again recommends the adoption of the Recommendation
More informationCITY OF HELOTES, TEXAS REQUEST FOR PROPOSAL DEPOSITORY AND BANKING SERVICES TABLE OF CONTENTS
CITY OF HELOTES, TEXAS REQUEST FOR PROPOSAL DEPOSITORY AND BANKING SERVICES TABLE OF CONTENTS I. Introduction II. III. IV. Proposal Qualifications and Submission Instructions Overview Financial Institution
More informationINTER-PARLIAMENTARY UNION
INTER-PARLIAMENTARY UNION 5, CHEMIN DU POMMIER CASE POSTALE 330 1218 LE GRAND-SACONNEX / GENÈVE (SUISSE) TELEPHONE (41.22) 919 41 50 - FAX (41.22) 919 41 60 - E-MAIL postbox@mail.ipu.org TELEGRAPHIC ADDRESS
More informationCity of Prineville Request for Proposal (RFP) RFP #1002-14-15 For Banking Services
Request for Proposal (RFP) RFP #1002-14-15 For Banking Services January 2015 TABLE OF CONTENTS Introduction Page 3 Background Page 4 Proposal Procedures Page 5 Required Banking Services Page 6 Other Requirements
More informationLight Vehicle Fleet Lease Financing and Management Services
Light Vehicle Fleet Lease Financing and Management Services (City Council at its regular meeting held on October 3, 4 and 5, 2000, and its Special Meetings held on October 6, 2000, October 10 and 11, 2000,
More informationPhone: (541)447-5627 FAX: (541) 447-5628 Web Site: www.cityofprineville.com
City of Prineville 387 NE THIRD STREET PRINEVILLE, OREGON 97754 Phone: (541)447-5627 FAX: (541) 447-5628 Web Site: www.cityofprineville.com January 26, 2015 ADDENDUM # 3 - RFP# 1002-13-14 TITLE: Banking
More informationSALEM CITY SCHOOLS 1226 E. State St. Salem, OH 44460. Banking Services Request for Proposal
Banking Services Request for Proposal GENERAL INFORMATION The Treasurer of the Salem City Schools, Columbiana County, Ohio is soliciting proposals for banking services for a period of not less than five
More informationAnswers for Merchant Service RFP Questions
Answers for Merchant Service RFP Questions The Will County Treasurer s Office has received several questions concerning our RFP for Merchant Services and Credit Card Processing. Here are our replies. We
More informationREQUEST FOR PROPOSALS Banking Services
REQUEST FOR PROPOSALS Banking Services FOR: CONTACT: Doraville Citywide Banking Services RFP# 14-0731 Attention: Finance Department 3725 Park Avenue Doraville, GA 30340 Lisa Ferguson, Finance Director
More informationHALIFAX. Item No. 11.3.2. P.O. Box 1749. Halifax, Nova Scotia. 83J 3A5 Canada. Halifax Regional Council. January 13, 2015
Item No. 11.3.2 83J 3A5 Canada Halifax, Nova Scotia which may be authorized by one signing officer or individuals as designated by the Treasurer. disbursements from these accounts with the exception of
More informationAuditor General Procurement Processes Review - Bid Bonds/Performance Bonds
STAFF REPORT June 22, 2005 To: From: Subject: Administration Committee Deputy City Manager and Chief Financial Officer Auditor General Procurement Processes Review - Bid Bonds/Performance Bonds Purpose:
More informationTuition Payment Options 2016-2017
Tuition Payment Options 2016-2017 Payment Options Tuition payments can be made by one of the following methods: International Cheque payable to Appleby College Online Banking Western Union Business Solutions
More informationChapter 15. Competitive Negotiation: Evaluating Proposals
Chapter 15. Competitive Negotiation: Evaluating Proposals Summary This chapter describes the steps to be taken in order to properly evaluate each proposal received in response to an RFP. Essential Information
More informationMarion County Board of County Commissioners and Marion County Clerk of the Circuit Court Questions and Answers addendum dated 5/25/2012 thru 5/31/2012
Marion County Board of County Commissioners and Marion County Clerk of the Circuit Court Questions and Answers addendum dated 5/25/2012 thru 5/31/2012 Purchasing Card related questions from RFP: Does the
More informationREQUEST FOR PROPOSAL BANKING SERVICES FOR MEDFORD TOWNSHIP, NEW JERSEY. Medford Township Chief Financial Officer 17 N Main Street Medford, NJ 08055
REQUEST FOR PROPOSAL BANKING SERVICES FOR MEDFORD TOWNSHIP, NEW JERSEY I. Background Medford Township is seeking proposals from financial institutions to provide the Township s primary banking services.
More informationRequest for Pre- Qualification
Request for Pre- Qualification 2016-RFPQ-01 Electronic Records Management System Date Issued: March 23, 2016 Response Receipt Location: Penticton City Yards 616 Okanagan Avenue East Penticton, BC V2A 3K6
More informationNEW YORK LIQUIDATION BUREAU
I. BACKGROUND The New York Liquidation Bureau (the Bureau ) is seeking a consultant or software vendor to propose and implement an integrated solution for its current timekeeping, payroll and salary allocation
More informationEach Corporate Card is governed by the terms and conditions set out in this Agreement.
NATIONAL BANK OF CANADA MASTERCARD TM CORPORATE CARD AUTHORIZED CARDHOLDER TERMS AND CONDITIONS Each Corporate Card is governed by the terms and conditions set out in this Agreement. Your first use of
More informationREQUEST FOR INFORMATION for Procurement Front-End System Modernization for The CITY OF PHILADELPHIA PROCUREMENT DEPARTMENT
REQUEST FOR INFORMATION for Procurement Front-End System Modernization for The CITY OF PHILADELPHIA PROCUREMENT DEPARTMENT Issued by: The Office of Innovation and Technology (OIT) June 25, 2014 Vendor
More informationABC School System Sample RFP. Request For Proposal. Banking Services
ABC School System Sample RFP Request For Proposal Banking Services PROPOSAL FOR BANKING SERVICES ABC School District I. OBJECTIVE The objective of this Request For Proposal is to identify the banking institution
More informationREQUEST FOR PROPOSALS FOR BANKING SERVICES
I. INTRODUCTION A. Objectives REQUEST FOR PROPOSALS FOR BANKING SERVICES The Your Nonprofit, a nonprofit corporation is seeking competitive proposals for various banking services. It is the Organization's
More informationSCHEDULE 3. Milestones and Deliverables. Redacted Version
SCHEDULE 3 Milestones and Deliverables Redacted Version This Schedule 3 sets out the Service Provider s obligations in respect of the milestones and deliverables relating to the implementation and operation
More informationREQUEST FOR SERVICES Marketing Project Manager. What s Cooking Bracebridge
REQUEST FOR SERVICES Marketing Project Manager What s Cooking Bracebridge Contents Introduction... 1 Proposal Submission Guidelines... 2 Executive Summary... 3 The Opportunity... 3 Objective... 3 Reports
More informationCustomer Experience in the Canadian Retail Banking Sector
STRATEGIC ACCELERATION SERVICES Customer Experience in the Canadian Retail Banking Sector By Donnovan D. Simon This document examines the Canadian retail banking sector and the impact of investments in
More informationRBC Bank Services in Jamaica
The Salvation Army Canada & Bermuda Finance Department BANKING SERVICES IN CANADA: Switch From CIBC to RBC UPDATE #6 Topic: Post Transition By now, most of you will have started banking with RBC. We would
More informationBUSINESS ACCOUNT SERVICE PLANS AND RELATED PRODUCTS
BUSINESS ACCOUNT SERVICE PLANS AND RELATED PRODUCTS 2 BUSINESS ACCOUNTS Business Chequing Account A First Nations Bank of Canada Business Chequing Account is an operating account for your day-to-day banking
More informationFINANCE DEPARTMENT 2012-2014 BUSINESS PLAN
FINANCE DEPARTMENT 2012-2014 BUSINESS PLAN Overview The Finance Department incorporates the vision of the City of Waterloo in its day-to-day activities by providing customer service by; advising, assisting
More informationCity of Rolling Meadows
City of Rolling Meadows REQUEST FOR PROPOSALS Consulting Services for an Enterprise Resource Planning System including project management, needs assessment, RFP development, vendor selection and ERP implementation
More informationFee Guide. Banking Services for Businesses
Fee Guide Banking Services for Businesses Effective August 1, 2014 02 Banking Solutions to Manage Your Business More Efficiently! At National Bank, we know that managing your time and operations efficiently
More informationRequest for Proposal. Retail Consulting Services Date issued: Monday November 24, 2014 Close date: Wednesday December 10, 2014 at 12:00 pm MST
Request for Proposal Retail Consulting Services Date issued: Monday November 24, 2014 Close date: Wednesday December 10, 2014 at 12:00 pm MST Unit # 5 3500 24 Ave NW Calgary, AB T2N 4V5 p. 403-910-1101
More informationRequest for Proposal. Study: Site Plan Approval Process in Ontario. This Request for Proposal Closes at 16:00:00 EST on Monday, November 5, 2012
Request for Proposal Study: Site Plan Approval Process in Ontario This Request for Proposal Closes at 16:00:00 EST on Monday, November 5, 2012 Issued: October 24, 2012 Table of Contents A GENERAL INSTRUCTIONS
More informationREQUEST FOR PROPOSAL INFORMATION TECHNOLOGY ONLINE REPLATFORM HOSTING BID INSTRUCTIONS
REQUEST FOR PROPOSAL INFORMATION TECHNOLOGY ONLINE REPLATFORM HOSTING BID INSTRUCTIONS NOVA SCOTIA LIQUOR CORPORATION 93 CHAIN LAKE DRIVE HALIFAX, NOVA SCOTIA B3S 1A3 NSLC REFERENCE NO: SR-56-H-15 NSLC
More information1. About Some of the Words in this Agreement 2. Account and Cards
B M O M A S T E R C A R D * F O R B U S I N E S S A C C O U N T A G R E E M E N T In this Agreement, the Customer means the business shown on a BMO MasterCard for Business application (the Application
More informationREQUEST FOR QUOTATION
REQUEST FOR QUOTATION RFQ number/date RFQ Collective Number Q15M029 Contact person/telephone Mitchell Crowell/902 490-4207 This number must appear on all invoices lading bills, containers and correspondence.
More informationFLORIDA KEYS COMMUNITY COLLEGE REQUEST FOR PROPOSAL RFP # 2015-001 FOR: BANKING, MERCHANT, AND INVESTMENT SERVICES
FLORIDA KEYS COMMUNITY COLLEGE REQUEST FOR PROPOSAL RFP # 2015-001 FOR: BANKING, MERCHANT, AND INVESTMENT SERVICES Scope and specifications of the Proposal: It is the intent of Florida Keys Community College
More informationBanking Services Request for Proposal
Banking Services Request for Proposal GENERAL INFORMATION The Treasurer of the ACCESS, Mahoning County, Ohio is soliciting proposals for banking services for a period of not less than five (5) years. The
More informationREQUEST FOR PROPOSAL (RFP) BID# 7548495 MARINA AND LAND LEASE MANAGEMENT SYSTEM. SUBMISSION DEADLINE: Tuesday, April 15, 2014 at 11:00 AM (ET)
REQUEST FOR PROPOSAL (RFP) BID# 7548495 MARINA AND LAND LEASE MANAGEMENT SYSTEM SUBMISSION DEADLINE: Tuesday, April 15, 2014 at 11:00 AM (ET) PRE-BID CONFERENCE: NO YES Mandatory: NO YES: Any vendor who
More informationCardholder Guide Travel Card Program
Cardholder Guide Travel Card Program Procurement Services Branch Vol. Ministry 1 Issue of Technology, 1 Innovation and Citizens Services The Bank of Montreal (BMO) provides commercial card services to
More informationBANKA SOCIETE GENERALE ALBANIA
BANKA SOCIETE GENERALE ALBANIA Request for Proposals (RFP) for: Mailing Service for the Bank s needs Issued on February 24 th, 2015 Deadline for Response: March 09 th, 2015 12:00 CET 1 1 Objective of the
More informationODPS/BMV RFP QUESTIONS AND ANSWERS. October 5, 2015
ODPS/BMV RFP QUESTIONS AND ANSWERS October 5, 2015 1. We planned on submitting our response just through email. Do we also have to send the pricing on a CD? No, the pricing can be sent by email also. However,
More informationRequest for Proposal (RFP): Banking Services - Vendor Questions
Addenda #2 January 23, 2015 Request for Proposal (RFP): Banking Services - Vendor Questions Questions: 1. The Table of Contents includes an entry for Appendix C Investment Portfolio, however there is not
More informationCITY OF CHILLICOTHE REQUEST FOR PROPOSALS
CITY OF CHILLICOTHE REQUEST FOR PROPOSALS The City of Chillicothe is accepting sealed proposals for a Financial and Payroll software system for the Chillicothe Auditor s office. Proposal Must Be Sealed,
More informationCity of Madras. Request for Proposal (RFP) Banking Services. Date of Issuance: April 8, 2014 Proposals Due: May 14, 2014
City of Madras Request for Proposal (RFP) Banking Services Date of Issuance: April 8, 2014 Proposals Due: May 14, 2014 City of Madras 125 SW E Street Madras, OR 97741 541-475-2344 An Equal Opportunity
More informationEducational Institution Procedures Guide 2016-17
Educational Institution Procedures Guide 2016-17 Table of Contents Overview of the Students Finance System...3 Confirming Registration for Full-Time Students...4 Automated Confirmation of Registration...5
More informationRequest for Proposal. Meeting Management & Records Management System
Request for Proposal Meeting Management & Records Management System Municipality of South Huron 322 Main Street South P.O. Box 759 Exeter, ON N0M 1S6 Attention: Genevieve Scharback Corporate Services Manager/Clerk
More informationHow To Improve The Quality Of The Business Of The Farmhouse Farmhouse
COMPREHENSIVE NON-INSTRUCTIONAL PROGRAM PLANNING AND ASSESSMENT (Program Review) ADMINISTRATIVE SERVICES Author(s): Business Office Date: 3/12/2013 COLLEGE MISSION STATEMENT Hartnell College provides the
More informationREQUEST FOR PROPOSAL INFORMATION TECHNOLOGY SECURITY CONSULTING BID INSTRUCTIONS
REQUEST FOR PROPOSAL INFORMATION TECHNOLOGY SECURITY CONSULTING BID INSTRUCTIONS NOVA SCOTIA LIQUOR CORPORATION 93 CHAIN LAKE DRIVE HALIFAX, NOVA SCOTIA B3S 1A3 NSLC REFERENCE NO: SR-39-H-15 NSLC Contact:
More informationCertified Permit Coordinator Program Certification Handbook Table of Contents
Certified Permit Coordinator Program Certification Handbook Table of Contents Introduction... 3 Program History... 4 Program Scope... 5 Program Benefits... 6 Program Delivery Timelines... 6 Certified Permit
More informationREQUEST FOR PROPOSAL BANKING SERVICES FOR CITY OF ORANGE TOWNSHIP, NEW JERSEY. I. Background
I. Background REQUEST FOR PROPOSAL BANKING SERVICES FOR CITY OF ORANGE TOWNSHIP, NEW JERSEY City of Orange Township is seeking proposals from financial institutions to provide the Township s primary banking
More informationExhibit A to RFP-SG-107276 STATEMENT OF WORK (SOW) Banking Services
Exhibit A to RFP-SG-107276 STATEMENT OF WORK (SOW) Banking Services 1.0 Introduction 1.1 Purpose Colorado Springs Utilities (Utilities) is requesting proposals from interested banks for the provision of
More informationREVISED 05/07/15: SEE PAGE 1, SECTION B.5. SEMCA S REQUEST FOR PROPOSALS (RFP) FOR BANKING SERVICES
REVISED 05/07/15: SEE PAGE 1, SECTION B.5. SEMCA S REQUEST FOR PROPOSALS (RFP) FOR BANKING SERVICES Request for Proposals Release Date: May 3, 2015 Proposal Due Date: May 29, 2015 SOUTHEAST MICHIGAN COMMUNITY
More informationNOTICE TO ALL PROPOSERS. Please note the following are answers to questions submitted for the Banking and Related Services RFP:
NOTICE TO ALL PROPOSERS Purchasing Department 333 Seventh Ave., 15 th Floor New York, NY 10001 Purchasing Dept. Tel. 212-217-3630 Purchasing Dept. Fax 212-217-3631 Purchasing@fitnyc.edu Date: June 22,
More informationIN THIS REVIEW, WE HAVE ARRANGED OUR BUSINESSES AROUND OUR TWO DISTINCT CUSTOMER
Review of TD s businesses REVIEW OF TD S BUSINESSES PROFILES OF TD S BUSINESSES TODAY IN THIS REVIEW, WE HAVE ARRANGED OUR BUSINESSES AROUND OUR TWO DISTINCT CUSTOMER BASES RETAIL AND WHOLESALE TO SHOW
More informationREQUEST FOR PROPOSALS. RFP Financial Audit Services CLOSING DATE AND TIME
REQUEST FOR PROPOSALS RFP Financial Audit Services CLOSING DATE AND TIME 4:00 PM local time, Friday July 29, 2011 REGIONAL DISTRICT OF NANAIMO REQUEST FOR PROPOSALS FINANCIAL AUDIT SERVICES Request for
More information1 OPPORTUNITY SUMMARY
REQUEST FOR PROPOSALS: SOFTWARE IMPLEMENTATION PROJECT MANAGEMENT SERVICES Posting Date: Wednesday, September 23, 2015 Due Date: Tuesday, October 13, 2015 1 OPPORTUNITY SUMMARY The Massachusetts Clean
More informationIntegrating Payables and Receivables to Unlock Working Capital
Integrating Payables and Receivables to Unlock Working Capital Approved for 1 CTP / CCM recertification credit by the Association of Financial Professionals May 2009 Introductions David Kunz Treasury Management
More informationFees. Your Guide to Personal Banking Solutions. Effective January 12, 2015
Fees Your Guide to Personal Banking Solutions Effective January 12, 2015 Provided by National Bank exclusively for members of the Canadian Medical Association and their families. 02 Canadian Medical Association
More informationREQUEST FOR PROPOSALS For. Kelowna and Vernon Hospitals Project
REQUEST FOR PROPOSALS For The Kelowna and Vernon Hospitals Project VOLUME 2 of 4 Instructions to Proponents Closing Time: Delivery Address: 3:00 pm (local time) Thursday, March 6,2008 Kelowna and Vernon
More informationProcurement of SoftwareAG s Enterprise Application Middleware Tool
STAFF REPORT ACTION REQUIRED Procurement of SoftwareAG s Enterprise Application Middleware Tool Date: March 12, 2012 To: From: Wards: Reference Number: Government Management Committee Dave Wallace, Chief
More informationE-Commerce Demands a Dynamic Settlement Process
E-Commerce Demands a Dynamic Settlement Process By: L. H. Skip Kaiser Abstract E-commerce enterprises are quietly automating their settlement processing. In the business-toconsumer world, credit cards
More informationCOUNTY OF MENDOCINO Banking Services RFP Questions & Answers. Request for Clarification/Question
COUNTY OF MENDOCINO Banking Services Questions & Answers Bank 1 1. Attachment H 0500ZZ Lockbox Services: What type of payments would be sent to the lockbox? California State Warrants How often are billings
More informationGuide to Federal Financial EDI Payments
Guide to Federal Financial EDI Payments Published by Financial Management Service Department of the Treasury 1997 For additional copies of the Guide to Federal Financial EDI Payments, contact: Product
More information2.1. This policy ensures that the Town is pursuing the following objectives in terms of its bank accounts:
POLICY INDEX Policy: BANK ACCOUNTS Policy No.: FINAN-AC-POL08 Department: Financial Services By-Law No: N/A Division: Accounting Draft Completed: September 14, 2015 Prepared By: Justin Rousseau Approval
More informationREQUEST FOR PROPOSAL Mobile Tours (Website) Development
REQUEST FOR PROPOSAL Mobile Tours (Website) Development Contents Introduction... 1 Proposal Submission Guidelines... 2 Executive Summary... 3 The Opportunity... 3 Objective... 3 Reports to: Director of
More informationTown of Brookfield, Connecticut Municipal Employee Pension Plan
Town of Brookfield, Connecticut Municipal Employee Pension Plan Request for Proposal Defined Contribution, Defined Benefit and OPEB Plan Administration October 9, 2015 1 Town of Brookfield, Connecticut
More information2014 Business Plan & Budget
2014 Business Plan & Budget Finance Department Mission Statement To support our internal and external stakeholders in bringing together people, partnerships and possibilities to be financially strong and
More informationADDENDUM #2 REQUEST FOR PROPOSALS 2015-165
ADDENDUM #2 REQUEST FOR PROPOSALS 2015-165 Banking Services TO: FROM: CLOSING DATE: SUBJECT: All Potential Responders Angie Williams, RFP Coordinator November 13, 2015 at 3:00PM (UNCHANGED) 2015-165 RFP
More informationConsulting Services for CORPORATE SPONSORSHIP ASSET INVENTORY & VALUATION
REQUEST FOR PROPOSALS RFP No. 14-01-11 Consulting Services for CORPORATE SPONSORSHIP ASSET INVENTORY & VALUATION Proposals will be received on or before 2:00 pm local time Wednesday, February 19, 2014
More informationBusiness Account Service Fees
For more information talk to a CIBC business advisor visit your nearest branch visit cibc.com/businessbanking call 1 800 465-CIBC (2422) 1 If there is no account activity, a statement may not be produced.
More informationRequest for Proposal Business & Financial Services Department
Request for Proposal Business & Financial Services Department CONTRACT 5118 P Enterprise Project Management Solution Design and Implementation 1. Introduction 1.1 The City of Richmond (the City ) proposes
More informationREQUEST FOR PROPOSAL (RFP) FOR OUTSOURCED ACCOUNTING SERVICES FOR American Association for Family & Consumer Sciences (AAFCS)
REQUEST FOR PROPOSAL (RFP) FOR OUTSOURCED ACCOUNTING SERVICES FOR American Association for Family & Consumer Sciences (AAFCS) Proposals are due (April 16, 2012) 1. Purpose The American Association for
More informationSBI FUNDS MANAGEMENT PRIVATE LIMITED REQUEST FOR PROPOSAL FOR WEB SECURITY SOLUTION
SBI FUNDS MANAGEMENT PRIVATE LIMITED REQUEST FOR PROPOSAL FOR WEB SECURITY SOLUTION SBI Funds Management Pvt. Ltd. Page 1 26/03/2013 1. Introduction: An Overview of SBI Funds Management Private Limited
More informationREQUEST FOR PROPOSAL BANKING SERVICES FOR JAMESBURG BOROUGH, NEW JERSEY
I. Background REQUEST FOR PROPOSAL BANKING SERVICES FOR JAMESBURG BOROUGH, NEW JERSEY Jamesburg Borough is seeking proposals from financial institutions to provide the Borough s primary banking services.
More informationHow to do Business with the Province of British Columbia
How to do Business with the Province of British Columbia Every year, the B.C. Government buys a wide range of goods and services from businesses of all sizes and types. Your business could be one of them.
More informationRBC Royal Bank Disclosures and Agreements. Personal Deposit Accounts
RBC Royal Bank Disclosures and Agreements related to Personal Deposit Accounts effective June 1, 2015 Table of Contents INTRODUCTION 2 A. DISCLOSURES Terms You Need to Know 3 1. Your Account Options 5
More informationFees. Transaction accounts BANKING. Self-Employed Account (CDN$) Guide to Banking Solutions for the Self-Employed. Effective July 29, 2013
BANKING FEES 01 Fees Guide to Banking Solutions for the Self-Employed Effective July 29, 2013 More than ever, you want banking services that meet your needs and expectations. At National Bank of Canada,
More informationSunTrust and National Commerce Financial Integration Update
SunTrust and National Commerce Financial Integration Update The information provided herein contains forward looking statements. Statements that are not historical facts, including statements about SunTrust's
More informationHow To Calculate Savings Account Interest
Savings Accounts CHOOSING THE RIGHT SAVINGS ACCOUNT FOR YOUR NEEDS ISBN 978-0-662-48270-3 Catalogue No. FC5-10/2008E-PDF Table of Contents Introduction 2 What is a savings account? 2 What is the difference
More informationGovernment Securities Money Market Fund
Table of Contents Government Securities Money Market Fund Overview... 3 Scope... 3 Purpose... 3 Terms and Conditions... 4 University Options... 5 Other Requirements... 6 References... 7 Information Contacts...
More informationPage 1 of 9. 1 How Business Buys, Visa Canada Association, 2004. 2 2003 Purchasing Card Benchmark Survey Results",R. Palmer & M.Gupta.
More than $10 million in annual sales or operating budget More than 50 employees Purchases of day-to-day business expenses (i.e. office supplies, courier, computer equipment) A need for streamlining the
More informationREQUEST FOR PROPOSAL Branded Content Marketing and Contest Development to Target International Markets
REQUEST FOR PROPOSAL Branded Content Marketing and Contest Development to Target International Markets Contents Introduction... 1 The RFP Process... 1 Project Timetable... 1 Proposal Submission Guidelines...
More informationYour trusted online source for Treasury Management news. Global Finance top pick: U.S. Bank. Working Capital DNA
Summer 2015 TM Forum Your trusted online source for Treasury Management news Global Finance top pick: U.S. Bank Working Capital DNA In this issue Global Finance top pick: U.S. Bank Working Capital DNA
More informationIntroducing the potential for equity powered return with principal protection
This series is available Introducing the potential for equity powered return with principal protection Enjoy full principal protection Invest for growth or income Consider this investment if: You want
More informationSAMPLE REQUEST FOR PROPOSAL FOR BANKING SERVICES
SAMPLE REQUEST FOR PROPOSAL FOR BANKING SERVICES I. INTRODUCTION The City of is requesting proposals for a banking services contract to be awarded, 201, with service to begin, 201 and extend through, 201.
More informationThis policy applies to all communities and describes the following financial issues:
General Financial Administration Issues Policy F6 Effective Date April 2002 Revision Date March 2016 Page Number 1 of 5 Approval Robert Wavey This policy applies to all communities and describes the following
More informationBusiness-to-Business EIPP: Presentment Models, Part 1 By: The Council for Electronic Billing and Payment
Business-to-Business EIPP: Presentment Models, Part 1 By: The Council for Electronic Billing and Payment Abstract In the short time since the release of the first web browser in 1993, the Internet has
More informationMUSKOKA TOURISM REQUEST FOR PROPOSAL
MUSKOKA TOURISM REQUEST FOR PROPOSAL Muskoka Brand Revitalization and Strategy Introduction Muskoka is recognized as an iconic tourism destination. For almost 150 years our brand equity has been strong,
More informationCity of Kenmore, Washington
City of Kenmore, Washington Financial Management Software System Request for Proposals Issued: November 2, 2015 Date Due: December 4, 2015 Time Due: 5:00 p.m. Pacific Standard Time Page 1 of 10 1. Introduction
More informationBusiness Banking Switch Kit. Getting Started
Business Banking Switch Kit We understand that switching bank accounts can be a hassle; but at Congressional Bank we make it easy. Following the steps below will make the process straightforward and trouble-free.
More informationREQUEST FOR STANDING OFFER LOCAL COURIER SERVICES NSLC HEAD OFFICE FACILITY AS PER SPECIFICATIONS
REQUEST FOR STANDING OFFER LOCAL COURIER SERVICES NSLC HEAD OFFICE FACILITY AS PER SPECIFICATIONS NOVA SCOTIA LIQUOR CORPORATION 93 CHAIN LAKE DRIVE HALIFAX, NOVA SCOTIA NSLC REFERENCE NO: SR-25-L-15 Closing
More information