HP - GBAS Server Quick TCO Analysis Questionnaire

Transcription

1 HP - GBAS Server Quick TCO Analysis Questionnaire Server TCO Analysis compares the current solution (AS IS) cost of ownership for server operations to a proposed (TO BE) option to help the team assess the return on investment by migrating to the proposed platform, and the total cost of ownership of the proposed solution. Please completed electronic form to: Bob Iwicki Hewlett-Packard bob.iwicki@hp.com (phone: ) Customer Information Name: Title: Company Name: Company Address: City, State/Province: Zip/Postal Code: Country: Phone Number: Address: Questionnaire Company Profile What is your primary industry classification? (Select one) Aerospace and Defense Automotive Banking Chemicals Civilian Government Consumer Products Construction and Engineering Education (Higher) Education (K-12) Energy Federal Government Financial Services Healthcare High Tech Software and Hardware Hospitality Insurance Manufacturing Media / Entertainment Mining and Natural Resources Other / Combination Pharmaceutical Public Sector Retail Service Provider / Prof. Services State and Local Government Telecommunications Transportation Travel Utilities Wholesale Where is your primary geographic location? (Select one) United States Canada Latin America Where is your primary site location? (Select one) Rural Suburban Urban Metropolitan Other / Combination If known, what is the average annual revenue or equivalent for the organization (in millions)? If known, what is the net incremental contribution on revenue or equivalent? % Copyright Alinean, Inc. All rights reserved 1

2 Application / Business Profile For each of the following identify the number of internal and external users: # Users Number of application users Average annual growth in number of users (starting in year 2) % What are the production storage requirements (in GB) for the application? GB What are the development and test storage requirements (in GB) for the application? GB Is the solution established for future growth in workload / users? Yes No What is the percentage of servers that are supported remotely? % What is the percentage of servers that are supported internationally? % Operating Hours for the Application How many hours per day, on average, does the application operate? How many days per week, on average, does the application operate? How many weeks per year, on average, does the application operate? Specify Requested Information about the current solution (As Is) Configuration and Opportunity What is the current platform (As Is)? QTY Server Type (e.g. rx2660) # cores CPU Speed (e.g. 1.42GHz) Amt of Memory in GB What systems management software is being utilized for the current solution (As Is)? (Please indicate) Copyright Alinean, Inc. All rights reserved 2

3 Service and Availability What is the level of operating system configuration and support services for current solution (As Is)? (Select one) Foundation Enterprise Mission Critical Do you want to include hardware break fix / maintenance contract costs in the analysis? (Select one) Yes No What type of storage is utilized with the current solution (As Is)? (Select one) DAS NAS Low end SAN Mid range SAN High end SAN Other Is there a disaster recovery configuration included with the current solution (As Is)? (Select one) None Campus Metro Continental If there is a disaster recovery component, what are the specifics? QTY Server Type (e.g. rx2660) # cores CPU Speed (e.g. 1.42GHz) Amt of Memory in GB Current Hardware Cost For the current solution (As Is), what are the plans for hardware financing? (Select one) Purchase Capital Lease Operating Lease Amortize If known, for leased purchases, what is the lease rate for the hardware? % If known, for hardware lease or purchase amortization, what is the term over which the lease or amortization should occur? If lease or amortized option is chosen, if known, what is the annual hardware cost that should be included as a result? If known, for each of the following, indicate the year 1 - year 5 current solution server costs. Current Solution Server Cost Year 1 Year 2 Year 3 Year 4 Year 5 Annual hardware cost (if leased or amortized) Annual server maintenance costs (average annual costs) Other cost Copyright Alinean, Inc. All rights reserved 3

4 Current Software Cost For the current solution (As Is), what is the situation for software financing? (select one) Purchase Capital Lease Operating Lease Amortize If known, for leased software, what is the lease rate for the software? % If known, for software lease or purchase amortization, what is the term over which the lease or amortization should occur? If known, if lease or amortized option is chosen, what is the annual software cost that should be included as a result? If known, for each of the following indicate the annual support and maintenance costs for the current solution software. Annual Support and Maintenance Costs Operating system Application user licensing Systems management Disaster recovery Current Solution Current IT Labor Please indicate the average burdened salary for each of the following IT resources: Operations resource: Administration resource: Current Facilities Profile If known, what is the average cost per kwatt hour? If known, what is the average cost per square foot of data center space? Current Availability What is the current percentage of availability during business hours for the current solution (As Is)? % What is the average annual number of planned downtime hours for the current solution (As Is)? Copyright Alinean, Inc. All rights reserved 4

5 Current Security Profile (Optional) Indicate the security profile that exist for the current solution. (select all that apply) Host IDS IP filtering IP security Secure shell OpenSSL Security patch-check Security hardening and lockdown For each of the following, indicate the security threat profile with the current solution (Optional). Virus, Worm, Trojan Attacks Network/host Intrusion Events Denial of Service (DoS) Attacks Security Threat Profile Annual incidents Impact to business (% of potential impact per hour) % % % Impact to end user (% of potential impact per hour) % % % Downtime per incident (hours Business Value per Hour (Optional) What is the percentage of revenue or equivalent for which the application is responsible? % What is the business value per hour during business hours? What is the business value per hour during non-business hours? End User Impact per Hour (Optional) What is the average annual unburdened salary for users? What is the scope of users impacted when a downtime issue occurs during business hours? % What is the scope of users impacted when a downtime issue occurs during non-business hours? % Downtime Calculation Method (Optional) What method should be used to calculate the cost of downtime? (select one) End User Productivity Business Impact End User Productivity and Business Impact Salary Defaults (if known) What is the burdened labor rate percentage to apply to IT salaries? % What is the average annual salary increase (starting in year 2)? % What is the average hours worked per year, excluding vacation and paid time off? Copyright Alinean, Inc. All rights reserved 5