Grandstream and Service Providers. Why Grandstream is the Ideal Hardware Choice for Service Providers

Transcription

1 Grandstream and Service Providers Why Grandstream is the Ideal Hardware Choice for Service Providers

2 History of Grandstream Company Overview Founded in 2002 Over 500 employees Product Portfolio contains over 45 products: 20 different IP Phones, 5 ATAs, 10 IP Surveillance cameras, 5 Video Encoder/Decoders & an IP PBX US China Morocco Venezuela Boston - Headquarters Los Angeles, CA Dallas, TX Hanghou, Shenzhen Hong Kong - Warehouse Casablanca - Support Center, EMEA Venezuela- Support Center, LATM Primarily serving small-tomedium size businesses (SMBs) and Enterprise markets Netherlands Moerdijk - Warehouse

3 Voice, Video, Data and Mobility VoIP Interoperability Voice Mobility Data Video

4 Grandstream s SIP Offerings IP Video Phones Enterprise IP Phones SMB IP Phones DECT IP Phones IP Surveillance Cameras/NVR Analog Telephone Adapters VoIP Gateways IP PBXs

5 VoIP Interoperability VoIP Interoperability IP-PBX and Softswitch ITSPs Door Intercom VoIP Applications, Services, and Hardware

6 Grandstream s Long History of Open Source Android is a Registered Trademark of Google Inc. Asterisk is a Registered Trademark of Digium

7 Why Choose Grandstream? Grandstream and Service Providers 1. Bulk Pricing (ITSP pricing, OEM options) 2. Easy Mass Provisioning at NO COST 3. Easy Customization at NO COST 4. State-of-the-art features

8 Why Choose Grandstream? Grandstream and Service Providers 5. Power Supply Always Included 6. Direct Technical Support 7. Global Presence (11 offices worldwide) 8. Provider of a complete SIP portfolio

9 Provisioning Grandstream Provisioning Options 1. XML Configuration file 2. TR GAPS Grandstream Automatic Provisioning System 4. Zero Config with UCM series IP PBXs

10 Provisioning Grandstream Automatic Provisioning System (GAPS) GAPS Web Portal Why GAPS? Manage Devices Partners can now access GAPS so they can easily redirect devices to their own provisioning server or their customers. Profile Management Allows for ZERO configuration, plug-and-dial for end users Allows system administrators to remotely control/modify settings/upgrade firmware automatically and securely GAPS supports all Grandstream products Manage and Create Users Company User Management

11 Provisioning Grandstream Provisioning Options Partners need to access the GAPS web portal before connecting devices to the network. Then, partners can easily redirect devices to their own provisioning server or their customers. Partners Web Portal 1 Connect your phone to the Internet and it will automatically send a request to GAPS GAPS 2 cfgmac.xml http / https / tftp http / https / tftp Partner / Customer Provisioning Server Then the Provisioning Server will send the requested configuration file to the phone 3 The Phone will be provisioned and ready to make calls! SIP Server

12 Agenda 1. IP Phones 2. Analog Telephone Adapters 3. VoIP Gateways 4. IP Surveillance Cameras 5. IP PBX and Softphone app

13 Grandstream IP Phones and Service Providers We Have a Model for Every Type of User IP Video Phones for Android Enterprise IP Phones Small Business IP Phones -Executives -High-end users -Security personnel -3, 4 and 6 lines -Receptionists -Sales team -Those who make/receive lots of calls -1 and 2 lines -Accounting -Lobbies -Home & Remote users -Those looking for simple no thrills phones

14 Grandstream IP Phones and Service Providers Provisioning Options Customization Secondary SIP Server A wide variety of mass provisioning options to make provisioning quick, easy and customizable 1. XML Config File 2. TR Grandstream Automated Provisioning Server GAPS 4. UCM Zero Config Phones can be customized in a variety of ways for the end-user, service provider, etc. 1. Screen Background Image GXV32xx & GXP21XX ALL Grandstream IP phones offer the ability to configure a secondary SIP server. 2. Soft Keys If main SIP server goes out, customers phones will automatically switch to the secondary SIP server -Guarantees no service outings!

15 Tools Screen Customization Tool Customize the idle screen layout Customize the logo, text or system variables to be displayed Configuration through the Web GUI Uses XML API Architecture

16 GXP21xx Comparison Lines Gigabit Bluetooth HD Audio USB PoE EHS GXP lines GXP lines GXP lines No BLF Keys Soft Keys EXT Module No Up to 4 GXP2200 EXT Module No Voice Conferencing 5-way 5-way 4-way

17 Great Features for Service Providers and their customers Gigabit Ports Ensure fastest possible connection speeds Supports 19 Languages Can support nearly any language required Interaction with Mobile phones Phonebook/calendar exchange (Bluetooth) Call transfers between mobile phones and GXP2140/GXP2160 (Bluetooth) Enhanced Usability HD audio on speaker AND handset Personalized Information Service (weather, stocks, currency, RSS feeds, etc. right on screen EHS and Bluetooth Headsets

18 Great Features for Service Providers and their customers User-Friendly Hardware Design Ergonomically designed keypad/handset USB port Supports all Major Codecs Including G.722, G.729 PoE Comes Standard Power device and connect to network with one cable Power Supply Always Included Unlike other vendors, we always ship with PSUs

19 GXP1610 GXP1620/1625 GXP1628 Lines Call Appearances LCD 132x48 132x48 132x48 Backlit LCD No Yes Yes 3-way Conferencing Yes Yes Yes 10/100mbps Ports Yes Yes No 10/100/1000mbps Ports No No Yes EHS for Plantronics Headset Yes Yes Yes HD Audio No Yes Yes PoE No Yes (GXP1625 only) Yes Speakerphone Yes Yes Yes Soft Keys BLF No No 8

20 Great Features for Service Providers and their customers The New Generation of Small Business IP Phones from Grandstream Gigabit ports (GXP1628) Support for 13 languages PoE (GXP1625 & GXP1628) Supports all Major Codecs Various Speed dial/blf keys GXP1628 Reduced Power Consumption by up to 56% Advanced Noise Reduction for headsets Improved Audio Quality - Hardware designed to maximize acoustics - Optimized Advanced Echo Cancellation (AEC) software

21 Offer Customers Powerful Video Communications in addition to Voice One of the Most Powerful and Innovative IP Phones in the World

22 Great Features for Service Providers and their customers GXV3200 Series IP Video Phones for Android 6 lines and 6 SIP accounts FREE IPVideoTalk account 3-way video conference EHS with Plantronics headsets support HD wideband audio, full-duplex hands-free speakerphone Compatible with Grandstream s MPK app for a touch-screen BLF/speed-dial GXV3240 is compatible with up to 4 GXP2200 Extension Modules Android can be utilized (business apps), have certain apps preinstalled, or Android can be locked down

23 Grandstream Consumer Analog Telephone Adaptors HT500 series Analog Telephone Adaptors HT700 series Analog Telephone Adaptors HT502: 2 FXS ports HT503: 1 FXS & 1 FXO 2 SIP profiles Auto-provisioning Integrated NAT router HT701: 1 FXS port HT702/704: 2/4 FXS ports Up to 2 SIP profiles Auto-provisioning

24 Grandstream ATAs and Service Providers Proven Track Record Provisioning Options A wide variety of mass provisioning options to make provisioning quick, easy and customizable Secondary/Failover SIP Server ALL Grandstream IP phones offer the ability to configure a secondary SIP server. We are one of the largest manufacturers of ATAs in the world and we offer one of the most comprehensive portfolios of ATAs 1. XML Config File 2. TR Grandstream Automated Provisioning Server GAPS 4. UCM Zero Config If main SIP server goes out, customers phones will automatically switch to the secondary SIP server -Guarantees no service outings!

25 Great Features for Service Providers and their customers Grandstream and Service Providers - ATAs Short Haul/Long Haul Each ATA supports up to a 3,000 (1km) foot cable connection Wide Codec Support All major codecs, including G.729, supported Fax Support Supports T.38 fax codec Supports a Suite of Telephony Features Everything from hold, transfer, forward and call waiting to 3-way voice conferencing Supports All Major Caller ID formats Bellcore Type 1 and 2, ETSI, BT, NTT and DTMFbased CID Supports all Major Disconnect Methods Polarity Reversal/Wink, Busy Tone, Loop Current

26 Grandstream Enterprise IP Analog Gateways GXW4004/4008 4/8 Port FXS Gateway GXW4104/4108 4/8 Port FXO Gateway 4 or 8 ports Multiple SIP profiles Integrated NAT Router Auto provisioning Telephony features include 3-way conference, hold, transfer and hunt group PSTN Failover Lifeline port 4 or 8 FXO ports Multiple SIP profiles Auto provisioning Interoperable with leading IP-PBXs, soft-switches and SIP-based environments

27 Grandstream Enterprise IP Analog Gateways GXW4200 series 16/24/32/48 Port FXS Gateway High density 16/24/32/48 port models Multiple SIP profiles Auto provisioning Gigabit network port Rack mountable

28 Grandstream Gateways and Service Providers Provisioning Options Secondary/Failover SIP Server A wide variety of mass provisioning options to make provisioning quick, easy and customizable ALL Grandstream IP phones offer the ability to configure a secondary SIP server. 1. XML Config File 2. TR Grandstream Automated Provisioning Server GAPS 4. UCM Zero Config If main SIP server goes out, customers phones will automatically switch to the secondary SIP server -Guarantees no service outings!

29 Great Features for Service Providers and their customers Grandstream & Service Providers - Gateways Short Haul/Long Haul GXW400X & GXW42XX: supports up to a 3,000-6,000 foot connection (1KM 2KM) Wide Codec Support All major codecs, including G.729, supported Fax Support Supports T.38 fax codec Supports a Suite of Telephony Features Everything from hold, transfer, forward and call waiting to 3-way voice conferencing Supports all Major Caller ID formats Bellcore Type 1 and 2, ETSI, BT, NTT and DTMFbased CID Supports Polarity Reversal/Wink for Disconnect

30 Grandstream IP Video Surveillance GXV3662 Series GXV3672 GXV3674_VF Series GXV3610 series GXV3611IR_HD Series

31 Add to Your Service Offerings Sell More to your Customers Does your ITSP support video? Does it support the H.264 video codec? If yes, than you are ready for IP video surveillance

32 Why Grandstream IP Video Surveillance SIP Easy to Install Powerful Integration Use existing network infrastructure no need to design a new network Grandstream SIP cameras use nearly identical SIP stack as IP phones, allowing you to install/configure/integrate IP camera as if it were an IP Phone We offer a variety of tools that ensure plug and play installation by autodiscovering any IP camera GSurf Pro VMS GVR3550 GS_Search 1. Integrate with any IP PBX or hosted PBX to allow cameras to interact with other SIP devices (calls to/from phones) 2. Integrate with existing or future alarm devices (intercoms, sirens, etc) 3. Create a Door Solution Integrate with IP Video Phones

33 Integration with IP Video Surveillance Cameras 1. Receive video calls from cameras whenever alerts/alarms are triggered 2. Make video calls to cameras to see the live feed

34 Proactively Protect any Business or Home 1. Gsurf_Pro/GVR3550 Live View When an alarm is triggered, the Live View will notify user using pop-up on-screen Receiving Alerts 2. Video Call to video devices 3. Voice Call Alerts 4. Screenshot When a new object is detected by the camera

35 Communicate With Cameras on Any Network Internet UCM6100 Series Camera s can send alerts or be contacted from outside networks thanks to their SIP registration when registered to an IP PBX You set the phone number the cameras contact when an alert is triggered With a SIP registration, any IP camera is given a phone number/ip address that can be called to view the camera s live feed View camera s live feed from any device that has an internet connection

36 Grandstream s UCM series of IP PBXs UCM6100 series UCM6510 SMB- geared IP PBX Up to 500 extensions, 50 SIP trunks # of FXO ports & concurrent calls: 2-30 (UCM6102) 4-45 (UCM6104) 8-60 (UCM6108) (UCM6116) Gigabit ports with PoE Plus Each bridge supports up to 25 (UCM6102 & UCM6104) or 32 (UCM6108 & UCM6116) conference attendees Zero-configuration provisioning Simple setup/management with Web UI Built-in NAT Router No license fees, ever Enterprise-level IP PBX E1/T1/J1 support Up to 2000 extensions Up to 200 concurrent calls Unlimited SIP trunk accounts 1 integrated T1/E1/J1 interface 2 PSTN trunk of FXO ports & 200 concurrent calls (100 SRTP encrypted concurrent calls) Dual Gigabit network ports with PoE, USB and SD card Each bridge supports up to 64 conference attendees Zero-configuration provisioning Simple setup/management with Web UI Built-in NAT Router No license fees, ever

37 Great Features for Service Providers and their customers Offer a Fully Customizable On-Premise UC Solution Full Unified Communication support Full support for voice, video, data and mobility features Allow customers full control of their solution This on premise solution gives technical business users the ability to fully control and customize their unified communications solution Auto-Discovery and Zero-Config Installation/configuration made as quick and easy as possible PSTN Failover Lifeline A port for PSTN failover to ensure a secondary service connection Codec Transcoding UCM series IP PBXs can transcode codecs to ensure every call goes through with the utmost clarity Ideal Failover option for Cloud/Hosted providers A very affordable yet very powerful IP PBX that is a great option for an on-site failover device for cloud/hosted service providers to offer customers

38 Access any Extension, Anywhere, Anytime VoIP Interoperability

39 Grandstream Wave a free softphone app with ITSP Config files Pre-Loaded VoIP Interoperability Grandstream Wave FREE softphone app for Android (Android 4.0 +) Download from the Google Play Store Up to 6 SIP accounts Up to 6-way conferencing 24 virtual BLF/speed dial keys Integrates with device s contacts, call history, etc. Customize with skins, themes, etc. Pre-load configuration settings for your ITSP into the app! Want to add a service provider to this list? Let us know

40 Provisioning Made Easy VoIP Interoperability 2D Barcode Scan Grandstream s UCM series of IP PBXs can generate a QR code that can be scanned using any Android device running Grandstream Wave to provision that extension. *Make sure your UCM has the most up-to-date firmware

41 Grandstream and Service Providers Thanks!