IT PROJECT SPONSORSHIP FOR ADMINISTRATORS. Welcome!

Transcription

1 IT PROJECT SPONSORSHIP FOR ADMINISTRATORS Welcome!

2 IT Project Sponsorship for Administrators 2 Agenda Case Discussion 1 hour Lecture/Discussion: Project Management Fundamentals 1/2 hour Lecture/Discussion: IT 101 1/2 hour

3

4 IT PROJECT SPONSORSHIP FOR ADMINISTRATORS Project Management Fundamentals

5 Learning Objectives 5 Learn the roles of the project sponsor and project manager Understand the essential factors that one must control in a project Become familiar with basic project management tools

6 The Project Sponsor 6 Is the business owner of the system being developed; the effectiveness of his/her job performance depends on the project s successful completion. (Definition assumes a single sponsoring organizational unit.) Determines what the system requirements are, and whether the finished product meets them.

7 The Project Manager 7 Has overall responsibility for managing project s planning and execution Develops and maintains project plan Can be The project sponsor or The senior technical person or A project management professional Must be willing to annoy people!

8 The Three Factors 8 Cost Quality Timeliness

9 Why IT Projects Fail 9 Lack of Support from Senior Management Scope Creep Poor or No Requirements Long or Unrealistic Time Scales Poor Planning Poor Testing Poor Interpersonal Skills

10 The 4 (or 5) Documents 10 Requirements Definition Functional Specification (may be combined with Requirements Definition) Project Plan Issue Log Status Report

11 Requirements Definition 11 What is the business problem? Who are the stakeholders internal and external? What is the project scope? What must the system do to fix the business problem? Data Transactions Presentation Reports Security

12 Requirements Definition Outline DuPont Case 12 I. Business Problem: Need to track students and funding sources II. Stakeholders: Students; program faculty and administrators; university administrators III. Project Scope: International program database. User community? IV. Data: Student demographics, funding sources, etc.

13 13 Requirements Definition Outline DuPont Case (cont.) VI. VII. VIII. IX. Transactions: Proposal, mentor assignment, funder assignment; misc. adds, changes, deletes Presentation: Student maintenance page, fund maintenance page Reports: Rosters, funding summaries Security: Roles and Privileges

14 Project Plan 14 Tasks what must be in done Dependencies in what order Resources who does them Durations how long will they take

15 DuPont Project Plan 15 ID Task Name Duration Start 1 International Program Database 56 days Fri 6/1/0 2 Requirements Analysis 21 days Fri 6/1/0 3 Interviews 3 wks Fri 6/1/0 4 Write report 5 day Fri 6/22/0 5 Obtain requirements definition approv 1 day Fri 6/29/0 6 Design/Build 35 days Mon 7/2/0 7 Define business rules (values, transa 2 wks Mon 7/2/0 8 Design/Build Database 2 wks Mon 7/16/ 9 Design/Build Screens 2 wks Mon 7/30/ 10 Code business logic 1 wk Mon 8/13/ See handout for detail

16 Issue Log 16 Central list of problems to be solved and decisions to be made Tool for assigning responsibility for issue resolution Should be available to all team members

17 17 DuPont Issue Log

18 Status Report 18 The primary communication tool for the project Audience is sponsor s management, collaborators, and stakeholders No standard format: I like accomplishments, plans, issues

19 DuPont Status Report 19 DuPont Business School International Program IPISD Project Status Report for the period 7/2/07 7/13/07 Accomplishments this period: Defined and documented the business rules for independent study project initiation, including all lookup table values and workflows. Created IT Facilities Request in preparation for meeting with IT Project Review Committee. Plans for next period: Meet with IT Project Review Committee on 7/18 to present Facilities Request Perform database design and build database Populate lookup tables Begin setting up production server and database Issues for management attention: Delivery of production server is delayed; may impact planned readiness date of 8/15.

20 Stages of an IT Project Enthusiasm 2. Depression 3. Panic 4. Search for the Guilty 5. Punishment of the Innocent 6. Deification of the Uninvolved

21 IT PROJECT SPONSORSHIP FOR ADMINISTRATORS IT 101

22 Learning Objectives 22 Become familiar with the typical hardware and software components used in an IT project Become familiar with the major job functions in an IT organization

23 Common IT Terms 23 Application Software Back-end Client Cloud Computing Data Mart Data Warehouse Database Database Server Dynamic Page Encryption Fat Client File Server Firewall HTML JavaScript Network Operating System PHP Query Scripting Language Server (Conceptual) Server (Hardware) Software SQL Static Page Table Thin Client Virtualization Web 2.0 Web Browser Web Server Workstation See handout for definitions

24 Single-User/Fat Client 24 Application Software ` Database Operating System

25 25 Multiple User/Fat Client

26 26 Web

27 27 Common Workstation Operating Systems Windows OS X

28 Common Server Operating Systems 28 Windows Server Linux Unix

29 29 Common Desktop Database Programs Microsoft Access FileMaker Pro

30 Common Server-based Databases 30 Oracle Microsoft SQL Server MySQL Postgres FileMaker Server

31 31 Relational Database Design

32 32 Entity-Relationship Diagram (ERD)

33 Scripting Languages 33 if( $_POST_ok ) { //print "we came from abstracts<br>"; $year = ($_POST['year'])? $_POST['year']: $thisyear ; $abs = ($_POST['name'])? $_POST['name']: 0 ; $numabstracts = ($_POST['numabstracts'])? $_POST['numabstracts']: 0 ; $check = "select * from abstract2 where id = ". $_SESSION['id']." and year=".$thisyear; $result = mysql_db_query("commhealth", $check, $dblink); if (mysql_num_rows($result) == 0) { $abstract = " insert into abstract2 (id,year, name, numabstracts) values (". $_SESSION['id'].", ".$year. ", '". $abs. "', ". $numabstracts. ")"; } else { $abstract = "update abstract2 set name = '". $abs. "', numabstracts = ". $numabstracts. " where id = ". $_SESSION['id']. " and year=".$thisyear; }

34 Reporting Tools 34 Microsoft Access Microsoft Excel Crystal Reports Cognos

35 Typical IT Organization 35 VP/Director Systems Administration Networking Database Administration Application Development Business Analysis Security Project Management