Moving SAP Off Mainframe to SQL Server Nets Australia s QR Limited U.S.$100,000 a Month

Size: px
Start display at page:

Download "Moving SAP Off Mainframe to SQL Server Nets Australia s QR Limited U.S.$100,000 a Month"

Transcription

1 Microsoft SQL Server 2005 Customer Solution Case Study Moving SAP Off Mainframe to SQL Server Nets Australia s QR Limited U.S.$100,000 a Month Overview Country or Region: Australia Industry: Transportation and Logistics Customer Profile Based in Brisbane, Australia, QR Limited provides passenger train and freight train services to the state of Queensland as well as other parts of the country. Business Situation QR Limited needed to find an alternative to hosting its SAP applications and databases on a mainframe computer and the DB2 database. Solution The company moved its SAP infrastructure from the mainframe and DB2 to the Microsoft Application Platform including Microsoft SQL Server 2005 Enterprise Edition (64-bit). Benefits Better performance High availability ROI of less than 4 months Ease of migration Easier system refreshes This means we were able to pay for the entire migration to SQL Server hardware included in just a matter of weeks from our mainframe savings. Tim Robinson, SAP Basis Manager, QR Limited Having been in the business since the 1860s, Australia s QR Limited knows how to run a railroad. As the company prepared to upgrade its SAP R/3 enterprise resource planning (ERP) software it decided to move its SAP applications and databases from a mainframe and DB2 environment to the Microsoft Application Platform, including Microsoft SQL Server 2005 database software running on a geocluster supported by the Windows Server 2003 Enterprise Edition operating system. The company estimates it is saving about U.S.$100,000 per month in mainframe costs, since moving its SAP infrastructure to a cluster of commodity servers running the Microsoft Application Platform. QR Limited reports 20 to 40 percent faster SAP transactional response times and up to 8 times faster batch processing since moving SAP to SQL Server 2005.

2 Fast Facts SAP Software ECC 6.0 SAP modules BW, FI/CO, HR, MI, MM, PM, PS, SD, SRM, XI, and portal modules Largest database (ERP) 1 Terabyte Performance Increase 20 to 40 percent faster (transaction response times) Batch processing performance Up to 8 times faster Estimated savings from migration U.S.$100,000 per month Application Platform Capabilities Data Management 170,000 passengers and more than 683,000 tons of freight. QR Limited, until 2007 known as Queensland Railways, is owned by the citizens of Queensland as a Company Government Owned Corporation. The company s 15,000 employees help generate more than U.S.$2.2 billion in annual revenue. Along the way, the company has earned an international reputation for its excellent maintenance programs and safety records. Passenger Service - QR Limited s high-speed tilt train in northern Queensland. Situation Imagine a steam locomotive from the 1860s chugging across the vast landscape of Australia, and you get a feel for the history of QR Limited which more than 140 years ago introduced train travel to Queensland, the diverse state that makes up the northeast quadrant of Australia, with the Great Barrier Reef just off its eastern shore, and the famed Australian Outback to the west. QR Limited operates more than 1,000 train services a day, including carrying more than It takes a lot to run a railroad, which is why more than a decade ago QR deployed SAP software to support accounting, enterprise resource planning (ERP), and other businesscritical functions. QR deployed SAP R/2 hosted on a mainframe computer and using the DB2 database. The company later added the HR and Finance and Logistics modules, and in 2004 upgraded to SAP R/3. As use of SAP applications grew, the company found it expensive to increase resources on the mainframe, and that they wanted better performance. Over time as QR needed to add SAP components, including BW, XI, SRM and MI, it deployed them using the Microsoft Application Platform, though the core R/3 system continued to run on the mainframe. By the time SAP announced it was ceasing support for native mainframe versions of SAP, QR was eager to move the rest of its SAP deployment off the mainframe. The company s production mainframe system had a total of 191 mainframe service units (MSUs), with 70 MSUs assigned to SAP and 18 MSUs assigned to non-production SAP use. Figuring about 44 SAPS per MSU, we were at about 3,080 SAPs, says Scott Bigalla, Principal Infrastructure Architect at QR Limited. Our peak loads ran at 126 MSUs, or 5,544 SAPs, at which point we tended to get capped. With our limited mainframe resources it was virtually impossible for us to support large projects

3 Freight Service - QR Limited transports coal from the mines of Queensland. requiring system copies or CPU-intensive batch runs. The migration ended the resource capacity problems and also enhanced performance. We were very happy with how well SAP and our other applications performed using the Microsoft Application Platform, says Tim Robinson, SAP Basis Manager at QR Limited. So we knew we would see some important benefits if we moved our SAP database off DB2 and the mainframe. Solution QR migrated all of its SAP operations onto the Microsoft Application Platform. SAP databases are hosted on a geographically dispersed cluster using Microsoft SQL Server 2005 Enterprise Edition (64-bit) with Service Pack 2 running on Windows Server 2003 R2 Enterprise Edition for 64-bit Systems with Service Pack 2. The cluster was deployed on two Dell PowerEdge 6950 server computers, each with 4 dual-core AMD processors and 64 gigabytes (GB) of RAM. Storage is on Hitachi Data Systems storage arrays. After the migration was completed, QR upgraded from SAP R/3 to SAP ERP Enterprise Core Component (ECC) 6.0 and updated its SAP BW to version 7.0. The ECC database has grown to about 1 terabyte, and the BW database is about 600 GB. QR Limited runs a number of SAP modules, including BW, FI/CO, HR, MI, MM, PM, PS, SD, SRM, XI, Solution Manager and portal modules. CRM and SCM are scheduled for deployment soon. We now run our complete SAP infrastructure from general ledger, HR, warehouse inventory, and everything else we need to run our business on the Microsoft Application Platform, says Bigalla. The migration went smoothly and we are enjoying even more benefits than we had anticipated. Benefits Migrating SAP from the mainframe to the Microsoft Application Platform is providing QR Limited with a number of benefits including significantly better performance. The company s use of Windows Server clustering technology is providing high availability and supporting disaster recovery. The savings in mainframe costs is providing an ROI of less than four months. The ease of migration made it simple for QR to achieve these benefits, and system refreshes are easier than with the mainframe. Better Performance QR Limited saw immediate performance improvements after migrating off of the mainframe and DB2. Performance on the mainframe was adequate, and we had few user complaints, but since moving from DB2 to SQL Server 2005 we ve found transactional response times with SAP ERP are now 20 to 40 percent faster, says Robinson. Prior to the migration, QR performed some benchmarks for batch processing jobs. Testing after migration showed that about 95 percent of our batch jobs performed more

4 SQL Server and the rest of the Microsoft Application Platform provide availability that is equal to or superior to what we experienced on the mainframe. Scott Bigalla, Principal Infrastructure Architect, QR Limited quickly on the Microsoft Application Platform than they did on the mainframe, says Robinson. We found that in many cases we were seeing an 8-to-1 reduction in batch processing time. We were a bit surprised. We really weren t expecting such huge performance increases, but we are delighted to see them. High Availability To help ensure high availability, QR deployed its SAP ERP applications and database using the Majority Node Set (MNS) cluster feature of Windows Server 2003 to deploy a geocluster configuration to enhance disaster recovery efforts. With an MNS cluster, each node maintains a local copy of the quorum device data, and the cluster service ensures that the cluster configuration data is kept consistent across each cluster node. With MNS, each cluster can support up to 8 nodes per cluster using Windows Server 2003, and up to 16 nodes per cluster using Windows Server QR uses the tie-breaker feature of Windows Server 2003, which makes use of a file share that is external to the cluster as an additional vote, to determine the status of the cluster in a two-node MNS quorum cluster deployment. In case of a node failure, file share witness designates the surviving cluster node. The company has been impressed with the high availability of SAP hosted on SQL Server and the geocluster. SQL Server 2005 has performed perfectly for us, Robinson says. We ve had no unscheduled downtime, and we ve found that SQL Server is easier to manage than was our legacy system, so our need for scheduled downtime has been reduced. clustering, says Bigalla. We did performance testing and fail-over testing. We even simulated pulling the power cord out of the back of a server. SQL Server and the rest of the Microsoft Application Platform provide availability that is equal to or superior to what we experienced on the mainframe. Using MNS to support a geocluster solution that links data centers several miles apart has given QR the high availability security of having a disaster recovery infrastructure that is always ready to go. We now have a hot DR solution, says Robinson. With our mainframe, disaster recovery would have been cold. Our data was protected, but it would have taken many hours to bring up the new site had we ever had to use it. DR on the mainframe is one-way, meaning that failing over can be done, but failing back is a major operation. This contrasts with the MNS, which in addition to DR, makes life easier for QR database administrators. We use our clusters to roll out software updates and security fixes, says Robinson. We can make sure the new code is running properly on one node, and then fail over to it and update the next node. This reduces the need for scheduled downtime while protecting the integrity of the system. ROI of Less Than 4 Months QR Limited is delighted with the savings it has enjoyed since moving SAP from the mainframe to the Windows Application Platform. Robinson estimates that, had the company kept all SAP applications and databases on the mainframe, it would have required additional mainframe capacity that he estimates would have cost about $100,000 a month. Prior to migration, QR tested the Microsoft Application Platform for availability. We performed extensive testing on SQL Server and our Microsoft Majority Node Set The Dell servers we used to replace the mainframe with a cluster cost less than half our projected monthly savings, including the service contract, says Robinson. We are

5 We were surprised with how smoothly the migration went. Tim Robinson, SAP Basis Manager, QR Limited also saving licensing costs for third-party applications that we used to require as part of our mainframe solution. This means we were able to pay for the entire migration to SQL Server hardware included in just a matter of weeks from our mainframe savings. QR s largest expense was new disk capacity for the Open systems environment. However, the disk that was used on the mainframe has been freed up for other applications both on the mainframe and on the Open systems environment. So there is a net zero change in disk usage for the SAP installation, says Robinson The savings weren t immediate, but as large resource-intensive projects came on line, the savings have been progressive and steady. This is expected to continue as there are still many projects in the pipeline at QR. We project our return on investment at less than four months. Additional savings are coming from Microsoft pricing policies that are based on the number of processor sockets, not processor cores, as is the case with other database vendors including Oracle and DB2. Moving off the mainframe and DB2 has also helped the company take full advantage of its substantial Windows and SQL Server skill sets. It was harder and harder to find the skill sets we needed to support SAP on the mainframe, says Bigalla. We already have great talent on staff when it comes to Windows and SQL Server. We had a SAP-certified consultant on hand for the migration, just to make sure all went well, but there were no surprises, says Robinson. It was quite an easy deployment, and was completed within 24 hours. The only problem the team encountered was that they needed to remove some code that some years earlier ABAP programmers had been forced to create in order to work around bugs in the mainframe porting layer to facilitate reporting. These statements were quickly identified and recoded into standard supportable SAP ABAP, Robinson says. Apart from that we did a couple of hours reconciliation testing, and then a few hours of additional testing, but then we were done. We were surprised with how smoothly the migration went. Only minimal tuning was required after going live on SQL Server. We only added three indexes two for projects and one for HR modules, says Robinson. The tuning effort by the Basis team has been reduced on an ongoing basis as the mainframe was quite high-maintenance due to the restrictions of capping. The migration team at QR had high praise for the ease of use and completeness of the SAP migration tools. SAP provides fast and effective migration tools that are fully documented, safe, and easy to use, says Robinson. And the tools are fully supported by SAP. Ease of Migration Migrating SAP applications and databases from the mainframe to the Microsoft Application Platform turned out to be easier than QR Limited had anticipated. The company allocated a weekend for the migration, but required only about half that time. Easier System Refreshes System refreshes are easier with the Microsoft Application Platform than they were with the QR Limited s mainframe environment. Regular system refreshes or system refreshes from production to test environments were complex and time consuming on the mainframe, says Robinson. It was both difficult and expensive to create a test system to allow business

6 For More Information For more information about Microsoft products and services, call the Microsoft Sales Information Center at (800) In Canada, call the Microsoft Canada Information Centre at (877) Customers who are deaf or hard-ofhearing can reach Microsoft text telephone (TTY/TDD) services at (800) in the United States or (905) in Canada. Outside the 50 United States and Canada, please contact your local Microsoft subsidiary. To access information using the World Wide Web, go to: For more information about QR Limited products and services, visit the Web site at: users to try new SAP functionality or test SAP support packs. System refreshes are much easier with SAP hosted on the Microsoft Application Platform. Summary In summary, QR Limited has found it could reduce costs while enhancing performance and high availability by moving its SAP infrastructure from a mainframe and DB2 environment to the Microsoft Application Platform running on commodity servers. Microsoft Server Product Portfolio For more information about the Microsoft server product portfolio, go to: Microsoft SQL Server 2005 Microsoft SQL Server 2005 is comprehensive, integrated data management and analysis software that enables organizations to reliably manage missioncritical information and confidently run today s increasingly complex business applications. By providing high availability, security enhancements, and embedded reporting and data analysis tools, SQL Server 2005 helps companies gain greater insight from their business information and achieve faster results for a competitive advantage. And, because it s part of the Microsoft server product portfolio, SQL Server 2005 is designed to integrate seamlessly with your other server infrastructure investments. For more information about SQL Server 2005, go to: Software and Services Microsoft Server Product Portfolio Windows Server 2003 Enterprise Edition for 64-Bit Systems with Service Pack 2 Microsoft SQL Server 2005 Enterprise Edition (64-bit) with Service Pack 2 Hardware Dell PowerEdge 6950 server computers, each with 4 dual-core AMD processors and 64 GB of RAM Partners Dell AMD This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Document published December 2008

Joe Young, Senior Windows Administrator, Hostway

Joe Young, Senior Windows Administrator, Hostway Many of our enterprise customers wanted dedicated virtual servers that offered a much higher degree of isolation... we needed to step up our virtualization efforts to stay competitive." Joe Young, Senior

More information

IT Firm Virtualizes Databases: Trims Servers 85 Percent, Ups Performance 50 Percent

IT Firm Virtualizes Databases: Trims Servers 85 Percent, Ups Performance 50 Percent Microsoft Virtualization: Data Center to Desktop Customer Solution Case Study IT Firm Virtualizes Databases: Trims Servers 85 Percent, Ups Performance 50 Percent Overview Country or Region: United States

More information

Online Firm Improves Performance, Customer Service with Mission-Critical Storage Solution

Online Firm Improves Performance, Customer Service with Mission-Critical Storage Solution Microsoft SQL Server Customer Solution Case Study Online Firm Improves Performance, Customer Service with Mission-Critical Storage Solution Overview Country or Region: United States Industry: IT services

More information

Microsoft Deploys EMC SAN for Data Centers and Reduces Costs by 50 Percent

Microsoft Deploys EMC SAN for Data Centers and Reduces Costs by 50 Percent Microsoft Server Product Portfolio Customer Solution Case Study Microsoft Deploys EMC SAN for Data Centers and Reduces Costs by 50 Percent Overview Country or Region: United States Industry: IT services

More information

Company Improves Data Analysis and Reporting with Business Intelligence Solution

Company Improves Data Analysis and Reporting with Business Intelligence Solution Microsoft SQL Server Customer Solution Case Study Company Improves Data Analysis and Reporting with Business Intelligence Solution Overview Country or Region: United States Industry: Manufacturing Automotive

More information

Power Company Improves Customer Service, Decreases TCO with Microsoft SAP Solution

Power Company Improves Customer Service, Decreases TCO with Microsoft SAP Solution Microsoft Server Product Portfolio Customer Solution Case Study Power Company Improves Customer Service, Decreases TCO with Microsoft SAP Solution Overview Country or Region: China Industry: Utilities

More information

Nasdaq Reduces Costs, Increases Availability of Core Customer Quote Applications

Nasdaq Reduces Costs, Increases Availability of Core Customer Quote Applications Microsoft Windows Server 2003 Customer Solution Case Study Nasdaq Reduces Costs, Increases Availability of Core Customer Quote Applications Overview Country or Region: United States Industry: Financial

More information

Manufacturer Saves $1.5 Million, Caps IT Costs by Using Hyper-V Technology

Manufacturer Saves $1.5 Million, Caps IT Costs by Using Hyper-V Technology Microsoft Virtualization: Data Center to Desktop Customer Solution Case Study Manufacturer Saves $1.5 Million, Caps IT Costs by Using Hyper-V Technology Overview Country or Region: Slovenia Industry: Manufacturing

More information

Software Firm Relieves Customers of Infrastructure Worries with Cloud Offering

Software Firm Relieves Customers of Infrastructure Worries with Cloud Offering Software Firm Relieves Customers of Infrastructure Worries with Cloud Offering Overview Country or Region: Sweden Industry: Professional services Software Customer Profile makes a modular software suite

More information

Manufacturer Reduces Tech Worries, Boosts Productivity by Upgrading Software

Manufacturer Reduces Tech Worries, Boosts Productivity by Upgrading Software Standard Customer Solution Case Study Manufacturer Reduces Tech Worries, Boosts Productivity by Upgrading Software Overview Country or Region: United States Industry: Manufacturing Customer Profile Firetrace

More information

Lufthansa Systems Uses Hybrid Cloud to Trim IT Delivery to Hours and Reduce Costs

Lufthansa Systems Uses Hybrid Cloud to Trim IT Delivery to Hours and Reduce Costs Lufthansa Systems Uses Hybrid Cloud to Trim IT Delivery to Hours and Reduce Costs Overview Country or Region: Germany Industry: IT services Customer Profile Lufthansa Systems provides consulting and IT

More information

Retailer Delivers High-Availability to Meet Business Needs with Server Virtualization

Retailer Delivers High-Availability to Meet Business Needs with Server Virtualization Windows Server 2008 R2 Customer Solution Case Study Retailer Delivers High-Availability to Meet Business Needs with Server Virtualization Overview Country or Region: Australia Industry: Retail Customer

More information

Hosting Company Implements Virtualization to Expand Services and Cut Operations Costs

Hosting Company Implements Virtualization to Expand Services and Cut Operations Costs Microsoft Virtualization: Data Center to Desktop Customer Solution Case Study Hosting Company Implements Virtualization to Expand Services and Cut Operations Costs Overview Country or Region: United States

More information

Hosted Solution Provider Achieves 99.99 Percent Uptime While Supporting Rapid Growth

Hosted Solution Provider Achieves 99.99 Percent Uptime While Supporting Rapid Growth Microsoft SQL Server Customer Solution Case Study Hosted Solution Provider Achieves 99.99 Percent Uptime While Supporting Rapid Growth Overview Country or Region: United States Industry: Professional services

More information

Shipper Switches from IBM Lotus Notes to Microsoft Solution, Improves Productivity

Shipper Switches from IBM Lotus Notes to Microsoft Solution, Improves Productivity Microsoft Office System Customer Solution Case Study Shipper Switches from IBM Lotus Notes to Microsoft Solution, Improves Productivity Overview Country or Region: United States Industry: Transportation

More information

Mobile Database Improves Usability, Facilitates Offline Access for Hosted E- Payables Solution

Mobile Database Improves Usability, Facilitates Offline Access for Hosted E- Payables Solution Microsoft SQL Server Customer Solution Case Study Mobile Database Improves Usability, Facilitates Offline Access for Hosted E- Payables Solution Overview Country or Region: United States Industry: Oil

More information

Law Firm Provides Disaster Recovery While Reducing Costs with E-mail Upgrade

Law Firm Provides Disaster Recovery While Reducing Costs with E-mail Upgrade Microsoft Exchange Server 2010 Customer Solution Case Study Law Firm Provides Disaster Recovery While Reducing Costs with E-mail Upgrade Overview Country or Region: United States Industry: Professional

More information

Healthcare Firm Gains More Efficiency, Cuts Costs with Private Cloud Environment

Healthcare Firm Gains More Efficiency, Cuts Costs with Private Cloud Environment Microsoft System Center 2012 Customer Solution Case Study Healthcare Firm Gains More Efficiency, Cuts Costs with Private Cloud Environment Overview Country or Region: Switzerland Industry: Health Customer

More information

White paper: Unlocking the potential of load testing to maximise ROI and reduce risk.

White paper: Unlocking the potential of load testing to maximise ROI and reduce risk. White paper: Unlocking the potential of load testing to maximise ROI and reduce risk. Executive Summary Load testing can be used in a range of business scenarios to deliver numerous benefits. At its core,

More information

SAP HANA - an inflection point

SAP HANA - an inflection point SAP HANA forms the future technology foundation for new, innovative applications based on in-memory technology. It enables better performing business strategies, including planning, forecasting, operational

More information

COMPARISON OF VMware VSHPERE HA/FT vs stratus

COMPARISON OF VMware VSHPERE HA/FT vs stratus COMPARISON OF VMware VSHPERE HA/FT vs stratus ftserver SYSTEMS White Paper 2 Ensuring Availability of Virtualized Business-Critical Applications in an Always-On World Introduction Virtualization has become

More information

Dow Corning Uses Enterprise Rights Management to Help Protect Intellectual Property

Dow Corning Uses Enterprise Rights Management to Help Protect Intellectual Property Dow Corning Uses Enterprise Rights Management to Help Protect Intellectual Property Overview Country or Region: United States Industry: Manufacturing Customer Profile Dow Corning is a global leader in

More information

Cloud Service Provider Builds Cost-Effective Storage Solution to Support Business Growth

Cloud Service Provider Builds Cost-Effective Storage Solution to Support Business Growth Cloud Service Provider Builds Cost-Effective Storage Solution to Support Business Growth Overview Country or Region: United States Industry: Hosting Customer Profile Headquartered in Overland Park, Kansas,

More information

Paper Maker Gains New Pricing Insight for Better Decision Making and Competitiveness

Paper Maker Gains New Pricing Insight for Better Decision Making and Competitiveness Microsoft SQL Server Customer Solution Case Study Paper Maker Gains New Pricing Insight for Better Decision Making and Competitiveness Overview Country or Region: United States Industry: Manufacturing

More information

Healthcare Firm Speeds Application and Server Delivery, Cuts Costs with Virtualization

Healthcare Firm Speeds Application and Server Delivery, Cuts Costs with Virtualization Microsoft Virtualization: Customer Solution Case Study Healthcare Firm Speeds Application and Server Delivery, Cuts Costs with Virtualization Overview Country or Region: United States Industry: Healthcare

More information

IT Firm Boosts Storage Performance Tenfold, Trims Costs with Software-Defined Storage

IT Firm Boosts Storage Performance Tenfold, Trims Costs with Software-Defined Storage IT Firm Boosts Storage Performance Tenfold, Trims Costs with Software-Defined Storage Overview Customer: Customer Website: www.clearpointe.com Customer Size: 75 employees Country or Region: United States

More information

SAP CRM Benchmark on Dual-Core Dell Hardware

SAP CRM Benchmark on Dual-Core Dell Hardware SAP CRM Benchmark on Dual-Core Dell Hardware Morten Loderup Dell SAP Competence Center 28 August, 2006 Dell Inc. Contents Executive Summary. 3 SAP CRM Software a brief introduction..4 CRM Project....5

More information

Australian Bank Improves File Services and Software Deployment for its Branch Offices

Australian Bank Improves File Services and Software Deployment for its Branch Offices Australian Bank Improves File Services and Software Deployment for its Branch Offices Overview Country or Region: Australia Industry: Financial services Banking Customer Profile Based in Melbourne, National

More information

Credit Suisse Develops and Deploys SOX 404 Compliance Solution using SQL Server 2005

Credit Suisse Develops and Deploys SOX 404 Compliance Solution using SQL Server 2005 Microsoft SQL Server 2005 Customer Solution Case Study Credit Suisse Develops and Deploys SOX 404 Compliance Solution using SQL Server 2005 Overview Country or Region: Switzerland Industry: Financial Services

More information

State Government Moves to Hosted Solution to Improve Cross-Agency Collaboration

State Government Moves to Hosted Solution to Improve Cross-Agency Collaboration Microsoft Office 365 Customer Solution Case Study State Government Moves to Hosted Solution to Improve Cross-Agency Collaboration Overview Country or Region: United States Industry: Government Customer

More information

Shipping Company Halves Data Backup Time, Lowers Costs, Boosts Dependability

Shipping Company Halves Data Backup Time, Lowers Costs, Boosts Dependability Microsoft Customer Solution Case Study Shipping Company Halves Data Backup Time, Lowers Costs, Boosts Dependability Overview Country or Region: United States Industry: Transportation and Logistics Customer

More information

Microsoft Dynamics CRM 2011 Guide to features and requirements

Microsoft Dynamics CRM 2011 Guide to features and requirements Guide to features and requirements New or existing Dynamics CRM Users, here s what you need to know about CRM 2011! This guide explains what new features are available and what hardware and software requirements

More information

Hosting Provider Migrates from VMware to Hyper-V, Trims Licensing Significantly

Hosting Provider Migrates from VMware to Hyper-V, Trims Licensing Significantly Hosting Provider Migrates from VMware to Hyper-V, Trims Licensing Significantly Overview Country or Region: Norway and Sweden Industry: IT services Customer Profile TeleComputing provides hosting, system

More information

Marketing Firm Cuts Email Costs 30 Percent by Moving to Microsoft Online Services

Marketing Firm Cuts Email Costs 30 Percent by Moving to Microsoft Online Services Microsoft Online Services Customer Solution Case Study Marketing Firm Cuts Email Costs 30 Percent by Moving to Microsoft Online Services Overview Country or Region: United States Industry: Professional

More information

Adaptec Improves SAP R/3 Reporting With Seagate Info

Adaptec Improves SAP R/3 Reporting With Seagate Info Adaptec Improves SAP R/3 Reporting With Seagate Info Adaptec (Milpitas, CA) is in the business of making the movement of data between computers and the world as fast and easy as possible. Adaptec hardware

More information

Financial Services Company Uses Integration Technology for Workplace Savings Program

Financial Services Company Uses Integration Technology for Workplace Savings Program Microsoft BizTalk Server Customer Solution Case Study Financial Services Company Uses Integration Technology for Workplace Savings Program Overview Country or Region: New Zealand Industry: Financial Services

More information

Server Consolidation for SAP ERP on IBM ex5 enterprise systems with Intel Xeon Processors:

Server Consolidation for SAP ERP on IBM ex5 enterprise systems with Intel Xeon Processors: Server Consolidation for SAP ERP on IBM ex5 enterprise systems with Intel Xeon Processors: Lowering Total Cost of Ownership An Alinean White Paper Published by: Alinean, Inc. 201 S. Orange Ave Suite 1210

More information

Service Plan Helps Medical Supply Distributor Budget for Critical Compliance Software

Service Plan Helps Medical Supply Distributor Budget for Critical Compliance Software case study: microsoft dynamics gp Service Plan Helps Medical Supply Distributor Budget for Critical Compliance Software Microsoft Corporation Microsoft Dynamics Services Customer Solution Case Study Service

More information

Manufacturer to Enhance Efficiency with Improved Identity Management

Manufacturer to Enhance Efficiency with Improved Identity Management Microsoft Forefront: Security Products for Business Customer Solution Case Study Manufacturer to Enhance Efficiency with Improved Identity Management Overview Country or Region: United States Industry:

More information

Jet Enterprise Frequently Asked Questions Pg. 1 03/18/2011 JEFAQ - 02/13/2013 - Copyright 2013 - Jet Reports International, Inc.

Jet Enterprise Frequently Asked Questions Pg. 1 03/18/2011 JEFAQ - 02/13/2013 - Copyright 2013 - Jet Reports International, Inc. Pg. 1 03/18/2011 JEFAQ - 02/13/2013 - Copyright 2013 - Jet Reports International, Inc. Regarding Jet Enterprise What are the software requirements for Jet Enterprise? The following components must be installed

More information

HVAC Contractor Integrates Operational Systems, Opens Up Information Access

HVAC Contractor Integrates Operational Systems, Opens Up Information Access Microsoft Dynamics Customer Solution Case Study HVAC Contractor Integrates Operational Systems, Opens Up Information Access Overview Country or Region: United States Industry: HVAC / Construction Customer

More information

Global, Diversified Manufacturer Optimizes IT Infrastructure using Microsoft Platform

Global, Diversified Manufacturer Optimizes IT Infrastructure using Microsoft Platform Microsoft Windows Server 2003 Customer Solution Case Study Global, Diversified Manufacturer Optimizes IT Infrastructure using Microsoft Platform Overview Country or Region: United States Industry: Manufacturing

More information

Hosting Firm Provides On-Demand Services With a Tailored, Scalable ERP Solution

Hosting Firm Provides On-Demand Services With a Tailored, Scalable ERP Solution Microsoft Dynamics Customer Solution Case Study Hosting Firm Provides On-Demand Services With a Tailored, Scalable ERP Solution Overview Country or Region: United States Industry: Hosting Hosting and application

More information

IT Provider Expands SMB Business, Gives Customers More Flexibility with Server Solution

IT Provider Expands SMB Business, Gives Customers More Flexibility with Server Solution Partner Solution Case Study IT Provider Expands SMB Business, Gives Customers More Flexibility with Server Solution Overview Country or Region: Germany Industry: Professional services IT services Partner

More information

Microsoft Windows Mobile helps Floridus Design Images process sales orders instantly

Microsoft Windows Mobile helps Floridus Design Images process sales orders instantly Windows Mobile Customer Solution Case Study Microsoft Windows Mobile helps Floridus Design Images process sales orders instantly Overview Country: Canada Industry: Distribution Customer Profile Floridus

More information

8/25/2008. Chapter Objectives PART 3. Concepts in Enterprise Resource Planning 2 nd Edition

8/25/2008. Chapter Objectives PART 3. Concepts in Enterprise Resource Planning 2 nd Edition Concepts in Enterprise Resource Planning 2 nd Edition Chapter 2 The Development of Enterprise Resource Planning Systems Chapter Objectives Identify the factors that led to the development of Enterprise

More information

Software Developer Secures and Increases Federal Funding, Grows Business

Software Developer Secures and Increases Federal Funding, Grows Business Microsoft Business Solutions Customer Solution Case Study Software Developer Secures and Increases Federal Funding, Grows Business Overview Country or Region: United States Industry: Hi-Tech Manufacturing

More information

Hoster Uses Virtualization to Support Automation, Geo-Diversity, and Cost Savings

Hoster Uses Virtualization to Support Automation, Geo-Diversity, and Cost Savings Microsoft Virtualization: Data Center to Desktop Customer Case Study Hoster Uses Virtualization to Support Automation, Geo-Diversity, and Cost Savings Overview Country or Region: United States Industry:

More information

Hoster Improves Remote Access, Increases Revenues with Virtualized Desktop Solution

Hoster Improves Remote Access, Increases Revenues with Virtualized Desktop Solution Customer Solution Case Study Hoster Improves Remote Access, Increases Revenues with Virtualized Desktop Solution Overview Country or Region: United States Industry: Hosting Customer Profile ngenx delivers

More information

Microsoft Co-Venture Uses Server Solution to Eliminate Latency for Field Force

Microsoft Co-Venture Uses Server Solution to Eliminate Latency for Field Force Customer Solution Case Study Microsoft Co-Venture Uses Server Solution to Eliminate Latency for Field Force Overview Country or Region: United States Industry: IT services Customer Profile Avanade, based

More information

March 6, 2011. ProductScope. everrun MX. commissioned by

March 6, 2011. ProductScope. everrun MX. commissioned by March 6, 2011 everrun MX commissioned by Microsoft SQL Server continues to take on an increasingly mission-critical role within nearly every Microsoft-centric organization. SQL Server is not often recognized

More information

Building Private Cloud Architectures

Building Private Cloud Architectures Building Private Cloud Architectures Chandra Rangan Sr. Director, Storage & Availability Management Group Symantec Corporation SNW Spring 2011: Building Private Cloud Architectures 1 State of the infrastructure

More information

Software Developer Offers Suite of Multi-Channel CRM Modules for High Tech Companies

Software Developer Offers Suite of Multi-Channel CRM Modules for High Tech Companies Microsoft Dynamics Partner Brief Software Developer Offers Suite of Multi-Channel CRM Modules for High Tech Companies Overview Country or Region: United States Industry: Information Technology Partner

More information

Consultancy Integrates Business Management Technology and Boosts Government Sales

Consultancy Integrates Business Management Technology and Boosts Government Sales Microsoft Dynamics Customer Solution Case Study Consultancy Integrates Business Management Technology and Boosts Government Sales Overview Country or Region: United States Industry: Professional Services

More information

Service Provider Increases Performance and Reliability, Not Headcount, with the Microsoft Solution for Windows-based Hosting

Service Provider Increases Performance and Reliability, Not Headcount, with the Microsoft Solution for Windows-based Hosting Microsoft Solution for Windows-Based Hosting Service Provider Increases Performance and Reliability, Not Headcount, with the Microsoft Solution for Windows-based Hosting Published: March 2003 s Windows-based

More information

Healthy. COUNTRY: Canada INDUSTRY: Healthcare FOUNDED: 2006 NUMBER OF EMPLOYEES: 115 WEB ADDRESS: www.gov.ns.ca/health/

Healthy. COUNTRY: Canada INDUSTRY: Healthcare FOUNDED: 2006 NUMBER OF EMPLOYEES: 115 WEB ADDRESS: www.gov.ns.ca/health/ SOLUTIONS BACKUP/RECOVERY/ARCHIVING CONSOLIDATION MANAGEMENT/UTILITIES VIRTUALIZATION Healthy IT Dell helps Nova Scotia hospitals reduce the number of servers by 84 percent, reduce the data center footprint

More information

Protecting Microsoft SQL Server

Protecting Microsoft SQL Server Your company relies on its databases. How are you protecting them? Protecting Microsoft SQL Server 2 Hudson Place suite 700 Hoboken, NJ 07030 Powered by 800-674-9495 www.nsisoftware.com Executive Summary

More information

Nonprofit Organization Increases Productivity and Operational Efficiency

Nonprofit Organization Increases Productivity and Operational Efficiency Microsoft Dynamics Customer Solution Case Study Nonprofit Organization Increases Productivity and Operational Efficiency Overview Country or Region: United States Industry: Education: K-12 Customer Profile

More information

James Wenger, Network Manager, Charmer Sunbelt Group Kevin Knuese, Chief Technology Officer, Symmetry Corp.

James Wenger, Network Manager, Charmer Sunbelt Group Kevin Knuese, Chief Technology Officer, Symmetry Corp. Orange County Convention Center Orlando, Florida June 3-5, 2014 The Charmer Sunbelt Group's Virtualization Project Must-Knows: Before and After Deployment Step-by-Step Guide ID: 0712 Presenters: Robert

More information

State and Local Government by Dell: Optimizing budgets for greater efficiency

State and Local Government by Dell: Optimizing budgets for greater efficiency State and Local Government by Dell: Optimizing budgets for greater efficiency Table of Contents Dell State and Local Government Solutions Dell Local Government Solutions in the News Customers in the News

More information

Server Consolidation with SQL Server 2008

Server Consolidation with SQL Server 2008 Server Consolidation with SQL Server 2008 White Paper Published: August 2007 Updated: July 2008 Summary: Microsoft SQL Server 2008 supports multiple options for server consolidation, providing organizations

More information

ENTERPRISE VIRTUALIZATION ONE PLATFORM FOR ALL DATA

ENTERPRISE VIRTUALIZATION ONE PLATFORM FOR ALL DATA ENTERPRISE VIRTUALIZATION ONE PLATFORM FOR ALL DATA ENTERPRISE VIRTUALIZATION ONE PLATFORM FOR ALL DATA SUMMARY ONE PLATFORM FOR ALL DATA WOULD YOU LIKE TO SAVE 20% TO 30% ON YOUR STORAGE SPEND? We can

More information

Global Technology Service Provider Deploys Operating System and Expands

Global Technology Service Provider Deploys Operating System and Expands Windows 7 Customer Solution Case Study Global Technology Service Provider Deploys Operating System and Expands Overview Country or Region: Germany Industry: Professional services Customer Profile Based

More information

Microsoft SQL Server on Stratus ftserver Systems

Microsoft SQL Server on Stratus ftserver Systems W H I T E P A P E R Microsoft SQL Server on Stratus ftserver Systems Security, scalability and reliability at its best Uptime that approaches six nines Significant cost savings for your business Only from

More information

SQL Server 2012. Upgrading to. and Beyond ABSTRACT: By Andy McDermid

SQL Server 2012. Upgrading to. and Beyond ABSTRACT: By Andy McDermid Upgrading to SQL Server 2012 and Beyond ABSTRACT: By Andy McDermid If you re still running an older version of SQL Server, now is the time to upgrade. SQL Server 2014 offers several useful new features

More information

Case Study: When Outsourcing Goes Awry. Barry J. Brunetto, CCP Vice President Information Systems Blount Inc., Oregon Cutting System Group

Case Study: When Outsourcing Goes Awry. Barry J. Brunetto, CCP Vice President Information Systems Blount Inc., Oregon Cutting System Group Case Study: When Outsourcing Goes Awry Barry J. Brunetto, CCP Vice President Information Systems Blount Inc., Oregon Cutting System Group The real reason why people outsource Introduction Company History

More information

SAP IT Infrastructure Management

SAP IT Infrastructure Management SAP IT Infrastructure Management Legal Disclaimer This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined

More information

VBLOCK SOLUTION FOR SAP: SAP APPLICATION AND DATABASE PERFORMANCE IN PHYSICAL AND VIRTUAL ENVIRONMENTS

VBLOCK SOLUTION FOR SAP: SAP APPLICATION AND DATABASE PERFORMANCE IN PHYSICAL AND VIRTUAL ENVIRONMENTS Vblock Solution for SAP: SAP Application and Database Performance in Physical and Virtual Environments Table of Contents www.vce.com V VBLOCK SOLUTION FOR SAP: SAP APPLICATION AND DATABASE PERFORMANCE

More information

EMC Business Continuity for Microsoft SQL Server Enabled by SQL DB Mirroring Celerra Unified Storage Platforms Using iscsi

EMC Business Continuity for Microsoft SQL Server Enabled by SQL DB Mirroring Celerra Unified Storage Platforms Using iscsi EMC Business Continuity for Microsoft SQL Server Enabled by SQL DB Mirroring Applied Technology Abstract Microsoft SQL Server includes a powerful capability to protect active databases by using either

More information

Shoe Manufacturer Improves Access, Enhances Security with Identity and Access Management

Shoe Manufacturer Improves Access, Enhances Security with Identity and Access Management Microsoft Forefront: Security Products for Business Customer Solution Case Study Shoe Manufacturer Improves Access, Enhances Security with Identity and Access Management Overview Country or Region: Denmark

More information

Leading Solution Provider for Multi-Unit Restaurants Moves to the Cloud

Leading Solution Provider for Multi-Unit Restaurants Moves to the Cloud Microsoft Virtualization: Data Center to Desktop Customer Solution Case Study Leading Solution Provider for Multi-Unit Restaurants Moves to the Cloud Overview Country or Region: United States Industry:

More information

Online Services Help Software Firm Affordably Access Enterprise-class E-mail

Online Services Help Software Firm Affordably Access Enterprise-class E-mail Microsoft Online Services Customer Solution Case Study Online Services Help Software Firm Affordably Access Enterprise-class E-mail Overview Country or Region: United States Industry: IT Services Customer

More information

SIMPLIFY ServerS AT dell.com/ws2008

SIMPLIFY ServerS AT dell.com/ws2008 THE NEW BENCHMARK Dell + Windows Server 2008: A Powerful Combination Microsoft has launched the most advanced Windows Server operating system yet: Windows Server 2008. Dell closely collaborated with Microsoft

More information

Sage 300 ERP 2014 Compatibility guide

Sage 300 ERP 2014 Compatibility guide Sage 300 ERP 2014 Compatibility guide 03 17 2014 Table of contents 1.0 Overview 3 1.1 Overview 3 1.1.1 Unlisted platforms are not supported 3 1.1.2 Product updates and program fixes 3 1.1.3 Compatibility

More information

The Microsoft Cloud OS for SAP. Markus Kruse SAP Solutions Principal EMEA markus.kruse@microsoft.com

The Microsoft Cloud OS for SAP. Markus Kruse SAP Solutions Principal EMEA markus.kruse@microsoft.com The Microsoft Cloud OS for SAP Markus Kruse SAP Solutions Principal EMEA markus.kruse@microsoft.com Agenda Microsoft: The platform of choice to run SAP Microsoft Cloud OS for SAP Workloads Customer Examples

More information

Mark InfoTech. Expert IT Solutions that work for your business

Mark InfoTech. Expert IT Solutions that work for your business Mark InfoTech Expert IT Solutions that work for your business CORE SERVICES REMOTE SAP BASIS ADMIN REMOTE DATABASE MANAGEMENT REMOTE SERVER ADMIN REMOTE INFRA SERVICES REMEDY IMPLEMENTATION BMC REMEDY

More information

be architected pool of servers reliability and

be architected pool of servers reliability and TECHNICAL WHITE PAPER GRIDSCALE DATABASE VIRTUALIZATION SOFTWARE FOR MICROSOFT SQL SERVER Typical enterprise applications are heavily reliant on the availability of data. Standard architectures of enterprise

More information

INTRODUCTION ADVANTAGES OF RUNNING ORACLE 11G ON WINDOWS. Edward Whalen, Performance Tuning Corporation

INTRODUCTION ADVANTAGES OF RUNNING ORACLE 11G ON WINDOWS. Edward Whalen, Performance Tuning Corporation ADVANTAGES OF RUNNING ORACLE11G ON MICROSOFT WINDOWS SERVER X64 Edward Whalen, Performance Tuning Corporation INTRODUCTION Microsoft Windows has long been an ideal platform for the Oracle database server.

More information

Veritas Storage Foundation High Availability for Windows by Symantec

Veritas Storage Foundation High Availability for Windows by Symantec Veritas Storage Foundation High Availability for Windows by Symantec Simple-to-use solution for high availability and disaster recovery of businesscritical Windows applications Data Sheet: High Availability

More information

Hoster Saves $971,000 in Data Center Costs with Integrated Virtualization Solution

Hoster Saves $971,000 in Data Center Costs with Integrated Virtualization Solution Microsoft Virtualization: Data Center to Desktop Customer Solution Case Study Hoster Saves $971,000 in Data Center Costs with Integrated Virtualization Solution Overview Country or Region: United States

More information

Hosting Provider Plans to Expand Cloud Business by 80 Percent Using Software Upgrade

Hosting Provider Plans to Expand Cloud Business by 80 Percent Using Software Upgrade Hosting Provider Plans to Expand Cloud Business by 80 Percent Using Software Upgrade Overview Country or Region:United States Industry: Hosting Customer Profile Hostway is a leader in cloud, managed, and

More information

Lync 2013 Customer Solution Case Study

Lync 2013 Customer Solution Case Study Lync 2013 Customer Solution Case Study Fitness Giant Upgrades Conferencing Solution to Improve Communications and Collaboration Overview Country or Region: United States Industry: Health Customer Profile

More information

Defense Contractor Helps Save Lives and Sees 100 Percent ROI with ERP Solution

Defense Contractor Helps Save Lives and Sees 100 Percent ROI with ERP Solution Microsoft Dynamics Customer Solution Case Study Defense Contractor Helps Save Lives and Sees 100 Percent ROI with ERP Solution Overview Country or Region: United States Industry: Aerospace And Defense

More information

School District Uses Datacenter Services to Reduce Costs and Carbon Output, Improve Education

School District Uses Datacenter Services to Reduce Costs and Carbon Output, Improve Education School District Uses Datacenter Services to Reduce Costs and Carbon Output, Improve Education Microsoft Services Consulting Overview Country or Region: Taiwan Industry: Education Primary and secondary

More information

Improving Data Center Performance Through Virtualization of SQL Server Databases

Improving Data Center Performance Through Virtualization of SQL Server Databases Improving Data Center Performance Through Virtualization of SQL Server Databases Contents Abstract. 1 SQL Server s Role Inside SMBs. 2 IT s Biggest Data Center Concerns. 2 Virtualization is the Solution.

More information

Vehicle Manufacturer Propels Customer Engagement with Digital Marketing Solutions Insights

Vehicle Manufacturer Propels Customer Engagement with Digital Marketing Solutions Insights Customer Solution Case Study Vehicle Manufacturer Propels Customer Engagement with Digital Marketing Solutions Insights Overview Country or Region: United States Industry: Manufacturing Farm and recreational

More information

Open Source: The New Data Center Standard

Open Source: The New Data Center Standard Open Source: The New Data Center Standard 1 From the Gartner Files: The State of Open-Source RDBMSs, 2015 10 ABN AMRO Clearing: Financial Systems on Postgres Plus Contact Us! sales@enterprisedb.com www.enterprisedb.com

More information

Announcing the product launch of a Mitel Virtual Mitel Communication Director (Virtual MCD)

Announcing the product launch of a Mitel Virtual Mitel Communication Director (Virtual MCD) Announcing the product launch of a Mitel Virtual Mitel Communication Director (Virtual MCD) In today's global economy, businesses are - more than ever - looking to reduce capital and operating expenses.

More information

EMC Backup and Recovery for SAP Oracle with SAP BR*Tools Enabled by EMC Symmetrix DMX-3, EMC Replication Manager, EMC Disk Library, and EMC NetWorker

EMC Backup and Recovery for SAP Oracle with SAP BR*Tools Enabled by EMC Symmetrix DMX-3, EMC Replication Manager, EMC Disk Library, and EMC NetWorker EMC Backup and Recovery for SAP Oracle with SAP BR*Tools Enabled by EMC Symmetrix DMX-3, EMC Replication Manager, EMC Disk Library, and EMC NetWorker Reference Architecture EMC Global Solutions Operations

More information

POINT OF VIEW. The Critical Role of Networking in Enterprise Resource Planning. Introduction

POINT OF VIEW. The Critical Role of Networking in Enterprise Resource Planning. Introduction The Critical Role of Networking in Enterprise Resource Planning Introduction Achieving and maintaining competitive advantage is the raison d etre for every business around the world. Doing so requires

More information

Air Freight Container Firm Tracks 12 Million Moves a Year with AppFabric Solution

Air Freight Container Firm Tracks 12 Million Moves a Year with AppFabric Solution Windows Server AppFabric Customer Solution Case Study Air Freight Container Firm Tracks 12 Million Moves a Year with AppFabric Solution Overview Country or Region: Germany Industry: Transportation and

More information

Igloo Consolidates on Oracle s SPARC Server Platform, On Track to Earn 169% ROI Over 3 Years

Igloo Consolidates on Oracle s SPARC Server Platform, On Track to Earn 169% ROI Over 3 Years Igloo Consolidates on Oracle s SPARC Server Platform, On Track to Earn 169% ROI Over 3 Years Customer Profile Igloo Products Corp Igloo Products Corp is the world s #1 cooler manufacturing company. One

More information

School District Uses Bandwidth Optimization Technology, Reduces Traffic by 20 Percent

School District Uses Bandwidth Optimization Technology, Reduces Traffic by 20 Percent Customer Solution Case Study School District Uses Bandwidth Optimization Technology, Reduces Traffic by 20 Percent Overview Country or Region: Canada Industry: Education Customer Profile The Upper Canada

More information

AT A LOWER COST MYSQL PROVIDES SCALABILITY, RELIABILITY, & ENTERPRISE SUPPORT. Open Databases White Paper April 2009. Abstract

AT A LOWER COST MYSQL PROVIDES SCALABILITY, RELIABILITY, & ENTERPRISE SUPPORT. Open Databases White Paper April 2009. Abstract MYSQL PROVIDES SCALABILITY, RELIABILITY, & ENTERPRISE SUPPORT AT A LOWER COST Open Databases White Paper April 2009 Abstract Enterprises are looking for the best, most cost-effective way to manage the

More information

CASE STUDY PRAGUE CITY ARCHIVES SERVER AND STORAGE CONSOLIDATION DEPLOYED SOLUTION: DELL. www.dns.cz/pripadovestudie

CASE STUDY PRAGUE CITY ARCHIVES SERVER AND STORAGE CONSOLIDATION DEPLOYED SOLUTION: DELL. www.dns.cz/pripadovestudie CASE STUDY PRAGUE CITY ARCHIVES SERVER AND STORAGE CONSOLIDATION DEPLOYED SOLUTION: DELL www.dns.cz/pripadovestudie CUSTOMER PROFILE Distributor Profile DNS a.s. www.dns.cz Focus: ICT During its more than

More information

AMD Helps Business Users Manage Web Assets with Enhanced Content Management

AMD Helps Business Users Manage Web Assets with Enhanced Content Management Solution Sheet: Microsoft Office System Customer Solution Sheet AMD Helps Business Users Manage Web Assets with Enhanced Content Management Overview Country or Region: United States Industry: Semiconductors

More information

NetQoS Delivers Distributed Network

NetQoS Delivers Distributed Network Behind the Scenes with MySQL NetQoS Delivers Distributed Network Management Solution with Embedded MySQL NetQoS delivers products and services that enable some of the world s most demanding enterprises

More information

IT Firm Upgrades Operating System to Reduce Costs, Enhance Security and Productivity

IT Firm Upgrades Operating System to Reduce Costs, Enhance Security and Productivity Windows 7 Customer Solution Case Study IT Firm Upgrades Operating System to Reduce Costs, Enhance Security and Productivity Overview Country or Region: The Netherlands Industry: Professional services IT

More information

SAP integration and management services

SAP integration and management services SAP CAPABILITY OVERVIEW UNITING THE ENTERPRISE SAP integration and management services SAP CAPABILITY OVERVIEW The Challenge Making life simpler One of the key reasons that many organisations struggle

More information