Start. Inecom. Your local Business Solutions Partner. Shopify. Master Data. Financial. Customer Management. Distribution Management.

Size: px
Start display at page:

Download "Start. Inecom. Your local Business Solutions Partner. Shopify. Master Data. Financial. Customer Management. Distribution Management."

Transcription

1 Start Inecom. Your local Business Solutions Partner. Financial Distribution Customer Project Accounting Shopify Master Data Production Material Planning Service Warehousing Magento Master Data Integration EDI Inecom Support

2 Where are you on your business systems journey? Should you consider MYOB Premier, perhaps Xero or is QuickBooks for you? Or should you implement a class leading, end to end Business Solution? Is your warehouse mostly contributing to the fitness and exercise regime of your staff or fully optimised to pick the right products. Why not meet with our highly qualified team to discuss your requirement s and to see how we might help as you build your business to running best in class business applications. If you are considering an end t end business solution for your business, the chances are you are overwhelmed with the copious amount of options and information available on the type of platform you should choose for this key decision. You will however eventually have to choose a solution that is either cloud-based, installed locally on-premise or indeed a hosted solution. But which should it be? Xero, MYOB Account Right, MYOB Advanced or perhaps SAP Business One? Inecom is a trusted Business Solution Provider, in fact Australias sole quality recognised partner by SAP for ANZ for the last 3 years. The same qualitative methodology and, more importantly, a commited team who can now assist with MYOB Advanced. For more information contact the Inecom team on or sales@inecom.com.au Xero Employees multi-national XERO SAGE MYOB RECKON QUICKBOOKS SAP BUSINESS ONE MYOB ADVANCED NETSUITE DYNAMICS NAV DYNAMICS AX SAP ORACLE 1-10 low Business Solutions relevant to business size or complexity Two ways that ERP software solutions are deployed. high medium Business Complexity Other Microsoft SAP Oracle Sage Infor Global ERP Market Share MYOB Reckon/ Intuit Australian SME Market Share On-premise solutions This means the software is installed on a server physically located at the customer s business premises. Most licenses are sold on a perpetual basis and are treated as a capital expense. Cloud solutions These solutions are accessed via the Internet and are paid for on a subscription basis. The software itself is not owned or licensed by the end user but is provided as a service which is why cloud solutions are also known as Software-as-a-Service (SaaS). Cloud technology is a game-changer in the ERP industry. It suits many organisations because it offers enterpriselevel software at an affordable monthly price and the flexibility to easily scale up and down. Inecom. Take control of your Business.

3 SAP Business One Successfully manage and grow your business with SAP Business One The SAP Business One application offers an affordable way to manage your entire business from sales and customer relationships to financials and operations. Designed specifically for small businesses and sold exclusively through SAP partners, it helps you streamline processes, act on timely information, and drive profitable growth. Whether you re an independent small business or a subsidiary of a larger company, you need a clear view of all aspects of your business to stay competitive. You must streamline processes and find better ways to access the information that will result in the best business decisions. SAP Business One can help your organisation see clearly, think clearly, and act clearly so that you can close the gap between strategy and execution and become a best-run business. SAP Business One. Access your Business Anytime, Anywhere, on any Device. Financial Suite The Financial Suite includes a core set of financial modules used by almost every organisation. The modules are integrated with each other and the other suites. Production and MRP Software Suite SAP Business One supports all your basic requirements for production activities by enabling you to accurately and effectively manage bills of materials (BOMs), production orders, and material requirements. Distribution Suite The Distribution Suite is integrated with our core financial modules to deliver real-time measurements of profitability by warehouse, product line, location, and business unit. Customer Suite The Customer Suite provides a web-based customer relationship management (CRM) application for managing leads, contacts, opportunities, and business accounts. SAP Mobility shipped with every client licence Service SAP Service helps guarantee ongoing customer satisfaction with quick response to service and support calls. The service management tools in SAP Business One let you optimise the potential of your service operations, service contract management and customer support. Integration SAP Business One can automate manual processes to greatly reduce the risk of human error. When a change is made in one facet of the business, such as inventory, the software can cascade that change through other processes that are affected by it, saving time and resources. Successfully manage and grow your Business.

4 SAP Business One Master Data Product Information Organise and synchronise data across all connected channels and applications. SAP Business One Product information (PIM) and master data management (MDM) powered by B1IF enables our clients to overcome the challenge of clustered, inconsistent, inaccurate, and poorlymanaged data, and automate various routine processes. In different industries, businesses, and departments, PIM and MDM concepts may play different roles and their definition would vary depending on that. But the overall idea is always the same to ensure that the master data is stored and managed centrally, that every required party has a secure access to it, and that minimum time and effort needed to synchronise it with depending systems. E-commerce Support Catalogues Mixed Data Website Applications E-commerce Support Catalogues Website Central repository Applications Import & export Import & export Bad MDM Good MDM The diagram above shows differences between bad and implementations of the concept. In the first example, data isn t organised in any particular way and manually updated across different applications. The second diagram is a SAP Business One PIM implementation. All data is stored in the SAP Business One central repository, it can be easily accessed using the SAP B1IF capabilities including web service end points with routines that can also import and export, and automatically synchronise across all connected channels and applications based upon events. Automatically organise and synchronise your data.

5 MYOB Advanced Take your business to the cloud By eliminating hardware costs, this new system gives you a fully customisable platform for a convenient monthly price. Your business is supported as it grows helping you to be more flexible and mobile than ever before. MYOB Advanced. A fully integrated and customisable cloud-based business management solution, designed to meet the needs of your growing business. Specifically designed for larger Australian businesses As a leading local provider of business management software solutions in Australia and New Zealand, MYOB has a rich history of innovation and leadership in the business management software space. MYOB Advanced is built upon a rich fully integrated and customisable business management solution, designed to meet the cloud computing needs of a growing business. Local best-in class, high availability data centres using the latest technology to ensure the best possible user experience. Benefit from the support and knowledge of Inecom For over 20 years more than 3000 End Users have entrusted Inecom for their business solution needs. MYOB Advanced is now implemented and supported by Inecom for Victoria. Inecom will work through the process of supporting your review and onwards to the management and delivery of the project. Inecom can provide a team of 25 people to implement and support leading ERP solutions for all sizes of projects. Our key markets are Professional Services, Finance, Distribution and Supply Chain. Financial Suite The Financial Suite includes a core set of financial modules used by almost every organisation. The modules are integrated with each other and the other suites. Project Accounting Software Suite The Project Accounting Software Suite manages budgeting, inventory, time sheets, billing, profitability, and reporting for individual business initiatives. Projects are included in company-wide financial reports. Distribution Suite The Distribution Suite is integrated with our core financial modules to deliver real-time measurements of profitability by warehouse, product line, location, and business unit. Customer Suite The Customer Suite provides a web-based customer relationship management (CRM) application for managing leads, contacts, opportunities, and business accounts. Optimised for mobile and touch Cloud Solutions for Bigger Business.

6 Managed EDI Enablement Electronic Data Interchange (EDI) is the computer-to-computer exchange of business documents in a standard electronic format between business partners. EDI replaces postal mail, fax and . While is also an electronic approach, the documents exchanged via must still be handled by people rather than computers. By moving from a paper-based exchange of business document to one that is electronic, businesses enjoy major benefits such as reduced cost, increased processing speed, reduced errors and improved relationships with business partners. Supported trading partners Amart Aldi Anaconda Boating Camping Fishing (BCF) Big W Bunnings Coles David Jones Dick Smith Goldcross Cycles Good Guys Harris Scarfe Harvey Norman JB HiFi Kmart Mitre10 Masters Home Improvement Myer Metcash Officeworks Priceline Rays Outdoors Rebel Sport Reece Repco AU Repco NZ Spotlight Super Cheap Auto Target Timber Home Hardware (Danks) Wesfarmers Industrial & Safety Woolworths Managed EDI Enablement A strategic package for clients looking for a rapid and cost effective transition to B2B Compliance. Managed EDI Enablement encompasses EDIFACT and ASC X12 for the SAP Business One platform with the client prerequisites as determined by the process, ie obtaining a GTIN* (Global Trade Identification Number). Through this unique fixed price, one stop solution we are now enabling our clients documents to be mapped and to enable electronic trade with the trading partners in a seamless manner incorporating full integration across Purchase Orders, Purchase Order Acknowledgement s, Purchase Order Change and Invoices. Warehouse Link Edition Managed EDI Enablement Warehouse Link Edition enables capture of package level details and SSCC shipping label print information and to create ASNs automatically. Managed EDI Enablement allows B2B ecommerce between suppliers using SAP Business One and their trading partners such as Coles, Woolworths, David Jones etc. The seamless SAP Business One Managed EDI Enablement integration enables efficient and accurate automated processing of large volumes of EDI transactions. As a result, Inecom customers are able to cut costs, improve efficiency, eliminate errors, and accelerate the order-to-cash cycle. Managed EDI Enablement streamlines EDI operations. For example, EDI purchase orders are seamlessly integrated to SAP Business One sales orders. Once the items are shipped, information is passed to Managed EDI Enablement to generate and transmit the EDI invoice to the trading partner. SSCC Labelling SSCC labelling (for pallets and logistics units) is a key component of the wider B2B framework and is essential in certain circumstances to trade effectively. The SSCC acts as a unique licence plate for every pallet in the supply chain, enabling efficient and accurate identification, management and processing of pallets in high volume DC environments. SSCC labelling allows the replacement of manual, repetitive, time-consuming and error-prone tasks with fast, accurate and traceable electronic processes, delivering an optimised end-to-end path that benefits Inecom clients and the trading partners. While SSCC pallet labelling will often be linked to a full SAP Business One B2B solution, SSCC pallet labels can also be generated independently of such a system (with a computer, software, connected printer and roll of labels) to deliver significant benefit without a wider B2B implementation. As an example, Coles encourages all Grocery, GM, Chilled, Frozen and Liquor suppliers to transition to the use of SSCC pallet labels for all inbound pallets, or begin actively sourcing this capability. SSCC pallet labelling will be required on all pallets delivered into these DCs and Chambers from January 1st, 2016 (Fresh Produce DCs are excepted) The Managed EDI Enablement Warehouse Link Edition enables capture of package level details and SSCC shipping label print information and to create ASNs automatically. Transition to B2B Compliance. The EDI process looks like this no paper, no people involved.

7 Accellos One Directing your Warehouse Efficiency Your business is growing, you operate one or many warehouses, and you re considering what kind of warehouse software is a fit for you. These may be some of your day-to-day considerations: Supporting increased sales without increasing staff or space Limitations/availability of warehouse space Increasing demand/supply fluctuations Paper based, bar coding or best-of-breed warehouse software Cloud or on premise deployment You may also be part of an omni-channel distribution strategy, and considering how to: Increase order accuracy and inventory visibility Integrate shipping, ASN printing, and EDI as part of the outbound order process Minimise inventory carrying costs and conduct cycle counts quickly and accurately Decrease warehouse labour costs and potential chargebacks and penalties from retailers Utilise one of many available pick methods Accellos can help. The AccellosOne Warehouse solution was built by supply chain experts to provide the out-of-the box tools and the extensibility to tackle even the most difficult tasks in the warehouse. Warehouse for Team Picking Accellos One Warehouse integrates seamlessly with many popular accounting/order-entry packages and shipping systems to provide the warehousing link in a total supply chain solution. Accellos offers a feature-rich solution to automate, streamline and verify all your in-warehouse processes. From the receiving dock to the shipping dock, Accellos tracks every movement of stock into, out of, and within the warehouse. Look for efficiencies throughout your processes. Need to receive full containers? Expanding your operation to multiple warehouses? Gain full multi-warehouse visibility with Accellos. Establish event monitors on key processes that enable Accellos One Warehouse to alert you to any issues that may need your attention. Integrate with the leading suppliers of warehouse automation equipment, such as Pick Lights, Conveyors, Vertical and Horizontal Carousels. Leverage your network of trading partners with EDI integration and an available customer portal. All managed by a Cloud Planning Console. Enterprise Scalability AccellosOne Warehouse is designed for small to mid-sized businesses, meaning it doesn t require an army of IT staff to support. You are able to start with the functionality that you need now at a price that makes sense, and scale for growth over time. Our seamlessly integrated modules and applications are available to you when you need them. Breadth, Depth And Reach AccellosOne Warehouse is built on a web-centric platform with standard best-of-breed warehouse management features, as well as dynamic directed putaway, several bar code supported picking styles, container building, cartonisation, repackaging, voice and RFID to name a few. Advanced Workflow Engine We ve incorporated Microsoft s advanced workflow engine in the AccellosOne Platform. Workflow empowers you to customise the functionality of the WMS rather than writing code. Better results and easier upgrades. Extensible Performance Reporting AccellosOne WMS incorporates the powerful AccellosOne Report application to enhance the core reporting capability, deliver new Performance Reports, and allow for better user definable reporting extensions. Enhanced Supply Chain Intelligence AccellosOne WMS delivers more powerful access to key performance indicators (KPIs) that can assist a business manager in more effectively making decisions within their business. New Pivot capabilities enable users virtually limitless ways to slice and dice information. The Win 8.1 tablet app mobilizes information wherever it is needed to illuminate trends and highlight outliers so that effective decision making becomes commonplace. Powering the supply chain industry.

8 Power BI Power BI Microsoft Power BI. Helping to bring your SAP and MYOB data to life Power BI transforms your company s data into rich visuals for you to collect and organise so you can focus on what matters to you. Stay in the know, spot trends as they happen, and push your business further. Power BI lets you use simple drag-and-drop gestures to find trends, correlations, and outliers in your data. You can pose questions about your data using everyday language and get answers in the form of stunning interactive reports and charts. Dive deep and analyse performance by specific products and market segments to find the actions that lead to retention, upsell, or cross-sell opportunities. Segment your customers based on geographic buying behavior, demographic filters, customer lifetime values, activations, and churn. Explore the stages in your sales process what can you learn from the successful deals your team has closed? Understand how your previous deals performed so you can execute on future deals more efficiently. In just a few clicks, Power BI lets you share your dashboards so you and your team can get a single view of the business and make decisions based on shared data insights. Marketing Are you overwhelmed by data from all the different tools you use? Is it time-consuming to access and analyse all that information together? Make it simple: with Power BI, you can easily monitor and analyse your marketing campaigns and efficiently allocate your resources to the right channels, all in one place. Customer Support How successful are your customers with your product? Want to track the impact of your customer support on brand loyalty? As part of the customer support team, your day is full of win-win opportunities. By successfully resolving support tickets, you and your team are strengthening customer loyalty and helping customers get more done. With Power BI you can analyse your closed cases, track every customer engagement, and continue to deliver world-class support. Sales Want to forecast sales better, hit that record sales target, and increase profitability per sale? If you use MYOB Advanced or SAP, Power BI extends and enhances these services with instant insight into your pipeline. Track key metrics like conversion rate, pipeline value, and win rate by getting a holistic picture of your customer pipeline from initial contact to successful closure. Decision Maker Do you want a holistic view of all your important information in a single place? Is your data spread across various sources like Excel spreadsheets, web analytics, databases, and CRM systems? With Power BI, you can bring all your data together and create personalized dashboards in seconds. Make the right data-driven decisions with your key business metrics. Bring your data to life.

9 Business Solutions Inecom Your Business Solutions Partner We would be delighted to meet with you to discuss how our range of integrated end to end business solutions might be the differentiator that you are seeking to take your business to the next level. We have had the immense pleasure to meet with hundreds of customers since the Inecom Practice began and if you take the leap of faith to entrust our team with the privilege of implementing your new systems we will work tirelessly to deliver a solution that your entire team, your customers and suppliers will be proud to be connected by! So far this year, Inecom have been delighted to deliver the largest SAP ecommerce integration in Australia and been responsible for the launch of MYOB Advanced. If you are considering implementing a new Business Solution then the Inecom team can go to work to see how we can assist. Our team will work with passion, commitment and energy on ensuring we have a successful partnership that will last for many years. Inecom, Your Business Solutions Partner, committed to a long term partnership for our clients. Inecom Business Solutions provide for a real time solution with a common database across business functions such as Finance, Distribution, Customer Relationship and Project. SAP Business One, MYOB Advanced and Accellos provide the very finest ERP and Warehouse Solutions available for the growing business. Work with our team to select the very best solution for your business! Business Analytics Business Analytics and Reporting powered by class leading Microsoft solutions. Make instant and accurate business decisions with dynamic and efficient access to real-time data featuring easy to use drag and drop, slice and dice capabilities. Stunning visualisation and KPI capabilities published to secure web portals to enable instant access anywhere, anytime on any device. Mobility Solutions Online access has never been more important. Whether you access your data from a mobile device, or your desktop you are assured of a consistent application with real time data. Simon Bishop Ross Gilchrist Inecom House, 17 Leicester Avenue, Glen Waverley, Victoria 3150, Australia Phone: Fax: Disclaimer: These materials are subject to change without notice, these materials are provided by Inecom and its affiliated companies for informational purposes only, without representation or warranty of any kind. Inecom shall not be liable for error or omissions with respect to the materials. Trademarks: All trademarks and registered trademarks are the property of their respective owners.

IT FUNDAMENTALS 2015. A Business Solutions Focus BEAUTIFUL ACCOUNTING SOFTWARE TO FULL BUSINESS MANAGEMENT SOLUTIONS

IT FUNDAMENTALS 2015. A Business Solutions Focus BEAUTIFUL ACCOUNTING SOFTWARE TO FULL BUSINESS MANAGEMENT SOLUTIONS IT FUNDAMENTALS 2015 A Business Solutions Focus BEAUTIFUL ACCOUNTING SOFTWARE TO FULL BUSINESS MANAGEMENT SOLUTIONS Discover the best solution to drive your business to its full potential STEP 1: Register

More information

Integrated Business Software. for the food & beverage industry

Integrated Business Software. for the food & beverage industry Integrated Business Software for the food & beverage industry Food & beverage industry solutions Integrated systems for the food & beverage industry Driven by consumers seeking lower prices and more choice,

More information

Business Management Made Simpler

Business Management Made Simpler SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Business Management Made Simpler Successfully manage and grow your small business Successfully manage and grow your

More information

See your business in a new way.

See your business in a new way. Operations and Distribution Management Brochure See your business in a new way. Realize the future of your business today. See your business in a new way. Realize the future of your business today. Distribution

More information

Microsoft Dynamics AX 2012 R3, clear cut benefits for your Organisation

Microsoft Dynamics AX 2012 R3, clear cut benefits for your Organisation 2012 R3 Microsoft Dynamics AX 2012 R3, clear cut benefits for your Organisation Microsoft Dynamics AX is an enterprise resource planning (ERP) solution for midsize and larger organisations that helps people

More information

Cloud Solutions for Bigger Business

Cloud Solutions for Bigger Business Cloud Solutions for Bigger Business Cloud Solutions for Bigger Business MYOB Advanced is the cloud based business management system (ERP) set to transform the way larger Australian and New Zealand businesses

More information

Cloud Solutions for Bigger Business

Cloud Solutions for Bigger Business inecom.com.au ERP to the cloud Advantages of the cloud Solution Overview Financial Management Distribution Management Project Accounting Customer Management Employee Portal Data Security Cloud Solutions

More information

Cloud Solutions for Bigger Business

Cloud Solutions for Bigger Business Cloud Solutions for Bigger Business Cloud Solutions for Bigger Business MYOB Advanced is the new cloud based business management system set to transform the way larger Australian and New Zealand businesses

More information

Sage 300 ERP 2014 Get more done.

Sage 300 ERP 2014 Get more done. Sage 300 ERP 2014 Get more done. Get more done by connecting your business, providing a better customer experience, and increasing revenue. New web and mobile functionality: driving better customer experiences

More information

Infor Supply Chain Execution

Infor Supply Chain Execution Manufacturing Infor Supply Chain Execution Reinvent supply chain execution It s no longer enough to optimize the performance of each segment of your supply chain. You need to view and operate your entire

More information

Cloud Based Integrated Business Software.

Cloud Based Integrated Business Software. Simple. Secure. Efficient. Cloud Based Integrated Business Software. Customer Relationship ecommerce Websites Point of Sale Order Inventory Warehouse & Distribution QDOS is an Australian company specialising

More information

TOP 5 CRM SOFTWARE SUPPLIERS GUIDE 2012

TOP 5 CRM SOFTWARE SUPPLIERS GUIDE 2012 TOP 5 CRM SOFTWARE SUPPLIERS GUIDE 2012 1. CLICKHQ BY CLICK INNOVATION CLOUD BASED CRM SOFTWARE FOR SMALL BUSINESS Overview Designed, developed and supported in the UK by people who have built and run

More information

Software Industry KPIs that Matter

Software Industry KPIs that Matter Software Companies Run Better on NetSuite. Software Industry KPIs that Matter Sponsored by Improved Results from Businesses Like Yours Business Visibility 360 o Visibility & Actionable Insight Increased

More information

A new Australian cloud-based business management system set to transform the way larger businesses work.

A new Australian cloud-based business management system set to transform the way larger businesses work. A new Australian cloud-based business management system set to transform the way larger businesses work. ERP to the cloud Advantages of the cloud Solution Overview Financial Management Distribution Management

More information

ERP Comparison Whitepaper: Microsoft Dynamics, NetSuite, & Odoo

ERP Comparison Whitepaper: Microsoft Dynamics, NetSuite, & Odoo ERP Comparison Whitepaper: Dynamics,, & April 2016 Introduction Introducing ERP offers available today In the last 15 years, new technologies have pushed enterprises both large and small to rethink their

More information

The #1 Web-Based Business Software Suite. Accounting / ERP CRM Ecommerce

The #1 Web-Based Business Software Suite. Accounting / ERP CRM Ecommerce The #1 Web-Based Business Software Suite Accounting / ERP CRM Ecommerce for every business. Intelligent Complete Simple You have real-time access to all the information you need to make better, faster

More information

On Your Mark, Get Set, Go! ebook

On Your Mark, Get Set, Go! ebook On Your Mark, Get Set, Go! ebook Order Management Best Practices for Sporting Goods Retailers Technology levels the playing field to allow small to medium-sized sporting goods retailers to compete with

More information

CRM. Know your business. Grow your business.

CRM. Know your business. Grow your business. CRM Know your business. Grow your business. Welcome to Sage CRM Sage CRM is an affordable, adaptable and easy to use CRM solution designed with the needs of small and medium sized companies at its core.

More information

Sage ERP Accpac Version 6.0. Web-Enabled ERP for the Mid-Market

Sage ERP Accpac Version 6.0. Web-Enabled ERP for the Mid-Market Sage ERP Accpac Version 6.0 Web-Enabled ERP for the Mid-Market Unparalleled Freedom of Choice The multi-tier architecture of Sage ERP Accpac Version 6.0 provides customers with the FREEDOM to choose operating

More information

ACS-1803 Introduction to Information Systems. Enterprise Information Systems. Lecture Outline 6

ACS-1803 Introduction to Information Systems. Enterprise Information Systems. Lecture Outline 6 ACS-1803 Introduction to Information Systems Instructor: David Tenjo Enterprise Information Systems Lecture Outline 6 1 Learning Objectives 1. Explain how organizations support business activities by using

More information

Vehicle Sales Management

Vehicle Sales Management Solution in Detail Automotive Executive Summary Contact Us Vehicle Sales Optimizing Your Wholesale Business Efficient Sales Collaborative Operation Faced with declining margins, automotive sales organizations

More information

Cloud Solutions for Bigger Business

Cloud Solutions for Bigger Business Cloud Solutions for Bigger Business Cloud Solutions for Bigger Business MYOB Advanced is set to transform the way larger Australian and New Zealand businesses work. MYOB Advanced Business is a cloud based

More information

Endeavour Dynamics Offering

Endeavour Dynamics Offering Endeavour Dynamics Offering Microsoft Dynamics AX 2012 is recognised as a global leading ERP system that supports a single instance strategy for medium to large enterprise companies. Endeavour is proud

More information

Second CRM CRM Solution for Small Companies

Second CRM CRM Solution for Small Companies Second CRM CRM Solution for Small Companies Technologize Your Business TM Introductory Presentation June 2010 Agenda Second CRM On Demand CRM Solution Introduction Second CRM Features Pricing, Implementation

More information

Delivering Transport Software Solutions

Delivering Transport Software Solutions I F S S M A R T F R E I G H T About IFS SmartFreight Interactive Freight Systems (IFS) first made its name in Australia in the mid 1990 s for the provision of a generic multi-carrier transport management

More information

Organise Your Business

Organise Your Business Organise Your Business Second CRM On Demand Customer Relationships A Functional Introduction Presentation January, 2013 Organise Your Business Second CRM On Demand Customer Relationships Designed for Small

More information

Customer Relationship Management

Customer Relationship Management IBM Global Business Services CRM Customer Relationship Management Solutions from IBM Global Business Services Do you really know your customers? How do they like to interact with you? How do they use your

More information

Drive Performance and Growth with Scalable Solutions for Midsize Companies

Drive Performance and Growth with Scalable Solutions for Midsize Companies SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business All-in-One s Objectives Drive Performance and Growth with Scalable s for Midsize Companies Manage every aspect of your business in

More information

Focused Sales Management

Focused Sales Management Focused Sales Management Make the most of every sales opportunity. directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and upselling

More information

ORACLE SALES ANALYTICS

ORACLE SALES ANALYTICS ORACLE SALES ANALYTICS KEY FEATURES & BENEFITS FOR BUSINESS USERS Analyze pipeline opportunities to determine actions required to meet sales targets Determine which products and customer segments generate

More information

Sage CRM. Communicate, Collaborate, Compete with Sage CRM

Sage CRM. Communicate, Collaborate, Compete with Sage CRM Sage CRM Communicate, Collaborate, Compete with Sage CRM FEATURES AT-A-GLANCE FOR ALL USERS Easy to use with fresh look and feel Fully customisable interactive dashboard End-user personalisation of interface

More information

CUSTOMER RELATIONSHIP MANAGEMENT FOR MANUFACTURING

CUSTOMER RELATIONSHIP MANAGEMENT FOR MANUFACTURING WWW.HSO.COM The rise of CRM and how it s transforming business interactions CUSTOMER RELATIONSHIP MANAGEMENT FOR MANUFACTURING Why customer loyalty pays dividends Delivering a personal experience Unsurprisingly,

More information

Customer Timeline - New in Summer 2012. Web Lead Capture - New in Summer 2012. Built-In Dashboards - New in Summer 2012

Customer Timeline - New in Summer 2012. Web Lead Capture - New in Summer 2012. Built-In Dashboards - New in Summer 2012 What s New Maximizer CRM 12 Features New Mobile Access User Interface Enhanced Mobile Access Appointment Management Enhanced Web Access User Interface Improved Web Access Speed & Navigation LinkedIn Integration

More information

SPORTING GOOD RETAILERS ebook

SPORTING GOOD RETAILERS ebook SPORTING GOOD RETAILERS ebook On Your Mark, Get Set, Go! Order Management Best Practices for Sporting Goods Retailers Technology levels the playing field to allow small to medium-sized sporting goods retailers

More information

26/10/2015. Enterprise Information Systems. Learning Objectives. System Category Enterprise Systems. ACS-1803 Introduction to Information Systems

26/10/2015. Enterprise Information Systems. Learning Objectives. System Category Enterprise Systems. ACS-1803 Introduction to Information Systems ACS-1803 Introduction to Information Systems Instructor: Kerry Augustine Enterprise Information Systems Lecture Outline 6 ACS-1803 Introduction to Information Systems Learning Objectives 1. Explain how

More information

Elevate Customer Experience and Engagement in the New Digital World

Elevate Customer Experience and Engagement in the New Digital World Elevate Customer Experience and Engagement in the New Digital World John Chan CRM Solutions Lead, Microsoft Business Solutions Microsoft Asia Customer buying behavior has fundamentally changed therefore,

More information

Empower your creative, technical, and commercial teams

Empower your creative, technical, and commercial teams Empower your creative, technical, and commercial teams Infor Fashion PLM INFOR FASHION PLM 1 Choose simple, beautiful, intuitive software An application that s easy to use is also easy to love. Infor Fashion

More information

Lead Management CRM Marketing Automation Powerful. Affordable. Intuitive. gold-vision

Lead Management CRM Marketing Automation Powerful. Affordable. Intuitive. gold-vision Unify your communications with Gold-Vision, a fully featured CRM solution with customer Contact, Sales, Marketing, Projects and Events. Gold-Vision stands out from the crowd with interactive dashboard

More information

Patient Relationship Management

Patient Relationship Management Solution in Detail Healthcare Executive Summary Contact Us Patient Relationship Management 2013 2014 SAP AG or an SAP affiliate company. Attract and Delight the Empowered Patient Engaged Consumers Information

More information

Sage 300 Distribution

Sage 300 Distribution Sage 300 Distribution Win new markets, satisfy your customers, deliver high-quality products and services and steer your business in the right direction with Sage 300 Distribution! In this ever increasing

More information

Streamline Processes and Gain Business Insights in the Cloud

Streamline Processes and Gain Business Insights in the Cloud SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Cloud Objectives Streamline Processes and Gain Business Insights in the Cloud Drive profitable growth affordably and without

More information

Delivering Transport Software Solutions

Delivering Transport Software Solutions I F S S M A R T F R E I G H T About IFS SmartFreight Interactive Freight Systems (IFS) first made its name in Australia in the mid 1990 s for the provision of a generic multi-carrier transport management

More information

Enhancing Productivity. Enabling Success. Sage CRM

Enhancing Productivity. Enabling Success. Sage CRM Enhancing Productivity. Enabling Success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives

More information

Sage 100 ERP 2014 Connect your business.

Sage 100 ERP 2014 Connect your business. Sage 100 ERP 2014 Connect your business. The foundation for connecting your business to provide a better customer experience, increase revenue, and make better business decisions New web and mobile functionality:

More information

From business processes to product distribution: An emerging software opportunity for Australian organisations

From business processes to product distribution: An emerging software opportunity for Australian organisations From business processes to product distribution: An emerging software opportunity for Australian organisations A complimentary report from enterprise software provider Epicor Contents 3 Introduction 4

More information

SAP Business One OnDemand. SAP Business One OnDemand Solution Overview

SAP Business One OnDemand. SAP Business One OnDemand Solution Overview SAP Business One OnDemand SAP Business One OnDemand Solution Overview SAP Business One OnDemand Table of Contents 4 Executive Summary Introduction SAP Business One Today 8 A Technical Overview: SAP Business

More information

Future focused cloud solutions from the Access Group

Future focused cloud solutions from the Access Group Brought to you by Access Group Future focused cloud solutions from the Access Group A guide to driving agility for Access Supply Chain customers accessacloud.com Future focused cloud solutions from the

More information

See What's Coming in Oracle Service Cloud

See What's Coming in Oracle Service Cloud bu See What's Coming in Oracle Service Cloud Release Content Document August 2015 TABLE OF CONTENTS ORACLE SERVICE CLOUD AUGUST RELEASE OVERVIEW... 3 WEB CUSTOMER SERVICE... 4 Oracle Service Cloud Community

More information

CRM for Customer Service and Support

CRM for Customer Service and Support CRM for Customer Service and Support Maximize satisfaction. Drive repeat business Servicing customers effectively is a key component in growing your business through loyal, repeat buyers. Whether it s

More information

Episerver Digital Experience Cloud Omni-Channel Digital Commerce for Dynamics AX

Episerver Digital Experience Cloud Omni-Channel Digital Commerce for Dynamics AX Episerver Digital Experience Cloud Omni-Channel Digital Commerce for Dynamics AX Power closed-loop digital commerce helping retailers sell online faster and more easily Online marketing and digital commerce

More information

Enhancing productivity, enabling. Success. Sage CRM

Enhancing productivity, enabling. Success. Sage CRM Enhancing productivity, enabling Success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives

More information

Specialised software For the Apparel & Footwear Industry

Specialised software For the Apparel & Footwear Industry Specialised software For the Apparel & Footwear Industry SAP Business One Apparel and Footwear is an end-to-end, single, integrated and affordable ERP software solution for businesses whose core focus

More information

Microsoft Dynamics ERP. Transform Your Business

Microsoft Dynamics ERP. Transform Your Business Microsoft Dynamics ERP Transform Your Business Embrace Change with Confidence Organizations compete in an environment dramatically shaped by current economic conditions as well as ongoing challenges such

More information

Infor Rhythm for commerce E-commerce that s comprehensive, integrated, and beautifully-designed

Infor Rhythm for commerce E-commerce that s comprehensive, integrated, and beautifully-designed TM Infor Rhythm for commerce E-commerce that s comprehensive, integrated, and beautifully-designed Deploy a digital experience that delights customers and drives meaningful business results Make online

More information

ORACLE CRM ON DEMAND INSURANCE DISTRIBUTION MANAGEMENT SOLUTION

ORACLE CRM ON DEMAND INSURANCE DISTRIBUTION MANAGEMENT SOLUTION ORACLE CRM ON DEMAND INSURANCE DISTRIBUTION MANAGEMENT SOLUTION For many insurance carriers, sales through indirect channels form the largest proportion of their business. However, most carriers do not

More information

NEC Contact Centres (Genesys)

NEC Contact Centres (Genesys) Customisable and scalable solutions with enhanced functionality NEC Contact Centres (Genesys) On-premise or Cloud Solutions NEC Australia nec.com.au NEC supports more than 10,000 Genesys-based agent seats

More information

Sage 300 ERP 2014 Get more done.

Sage 300 ERP 2014 Get more done. Get more done. Get more done by connecting your business, providing a better customer experience, and increasing revenue. Sage 300 ERP (formerly Sage ERP Accpac) is the foundation for your business to

More information

Turn Your Business Vision into Reality with Microsoft Dynamics GP

Turn Your Business Vision into Reality with Microsoft Dynamics GP Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With a business solution from Microsoft, you can turn that vision into reality.

More information

RESEARCH NOTE NETSUITE S IMPACT ON E-COMMERCE COMPANIES

RESEARCH NOTE NETSUITE S IMPACT ON E-COMMERCE COMPANIES Document L17 RESEARCH NOTE NETSUITE S IMPACT ON E-COMMERCE COMPANIES THE BOTTOM LINE Nucleus Research analyzed the activities of online retailers using NetSuite to assess the impact of the software on

More information

Sage CRM Focused Sales Management

Sage CRM Focused Sales Management Sage CRM Focused Sales Management Equipping your sales team with the complete customer information and the necessary tools to enable them to do their job effectively is very important. Sage CRM empowers

More information

Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions

Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions The World is Going Digital The incredible growth of the internet, the proliferation of mobile devices and the

More information

CRM for Business Intelligence

CRM for Business Intelligence CRM for Business Intelligence Real-time visibility into your business Strategise effectively and make informed business decisions with timely, accurate insight into your organisation. Maximizer CRM 2015

More information

EDI FOR QUICKBOOKS ONLINE

EDI FOR QUICKBOOKS ONLINE YOUR GLOBAL EDI NETWORK EDI FOR QUICKBOOKS ONLINE B2BGATEWAY JUNE 10, 2015 NORTH AMERICA // +1 (401) 491-9595 EUROPE // +353 (0) 61 708533 AUSTRALIA // +61 2 8003 7584 TODAY S AGENDA & PRESENTERS 1 What

More information

Guide. Omni-Channel Order Management

Guide. Omni-Channel Order Management Guide Omni-Channel Order Management Omni-Channel Order Management Guide 02 Omni-Channel Order Management Guide The retail industry is undergoing a phenomenal transformation. Technological advances and

More information

Turn Your Business Vision into Reality with Microsoft Dynamics SL

Turn Your Business Vision into Reality with Microsoft Dynamics SL Turn Your Business Vision into Reality with Microsoft Dynamics SL You have worked hard to build a vision for your business. With Microsoft Dynamics SL, you can turn that vision into reality with a solution

More information

World-Class Architecture. Ultimate Scalability. Sage Accpac ERP ARCHITECTURE

World-Class Architecture. Ultimate Scalability. Sage Accpac ERP ARCHITECTURE ERP Sage Accpac ERP offers the freedom of choice, seamless integration, high performance, and reliability that forwardthinking companies rely on to increase profitability and gain competitive advantage.

More information

Multichannel Order Management for ecommerce ebook

Multichannel Order Management for ecommerce ebook Optimizing The Order Fulfillment Process Ensures Orders Are Processed Efficiently. Multichannel Order Management for ecommerce Back Office Strategies For Multichannel Retailers 2015 Freestyle Solutions,

More information

BUSINESS INTELLIGENCE

BUSINESS INTELLIGENCE BUSINESS INTELLIGENCE Microsoft Dynamics NAV BUSINESS INTELLIGENCE Driving better business performance for companies with changing needs White Paper Date: January 2007 www.microsoft.com/dynamics/nav Table

More information

Statement of Direction

Statement of Direction Microsoft Dynamics SL Statement of Direction Product strategy and roadmap for Microsoft Dynamics SL Date: January 2012 www.microsoft.com/dynamics/sl Page 1 CONTENTS Welcome... 3 Overview of Microsoft Dynamics

More information

ACHIEVE DIGITAL TRANSFORMATION WITH SALES AND SERVICE SOLUTIONS

ACHIEVE DIGITAL TRANSFORMATION WITH SALES AND SERVICE SOLUTIONS SAP Hybris Solution Overview: SAP Hybris Cloud for Customer ACHIEVE DIGITAL TRANSFORMATION WITH SALES AND SERVICE SOLUTIONS The Digital customer requires companies to be one step ahead of them, be better

More information

Engage Customers with Service Excellence

Engage Customers with Service Excellence SAP Brief SAP Customer Relationship Management Customer Service s Objectives Engage Customers with Service Excellence It s time to rethink customer service It s time to rethink customer service Today s

More information

Web access for real-time convenience online

Web access for real-time convenience online All access options Access Maximizer CRM when and where you need it Optimise productivity and increase profitability To work effectively and stay ahead of your competitors in today s demanding business

More information

Make technology your business advantage

Make technology your business advantage Make technology your business advantage $ Make technology your business advantage Microsoft helps small and midsize businesses (SMBs) make the use of technology a business advantage. Modernizing your systems

More information

Managing Customer Relationships with SAP Business One

Managing Customer Relationships with SAP Business One SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Managing Customer Relationships with SAP Business One Win new customers and forge better relationships Win new customers

More information

mysap ERP FINANCIALS SOLUTION OVERVIEW

mysap ERP FINANCIALS SOLUTION OVERVIEW mysap ERP FINANCIALS SOLUTION OVERVIEW EFFECTIVE FINANCIAL MANAGEMENT ... IS KEY TO BUSINESS SUCCESS mysap ERP FINANCIALS YOUR BUSINESS, YOUR FUTURE, YOUR SUCCESS mysap ERP is the world s most complete

More information

Enhancing Productivity. Enabling Success. Sage CRM

Enhancing Productivity. Enabling Success. Sage CRM Enhancing Productivity. Enabling Success. Sage CRM Rapid Route to Success & Value Rapid Route to Success Ease-of-Use Fast, Flexible Deployment Ease-of- Anywhere Access Business Integration Ease-of- Customisation

More information

Enhancing Productivity. Enabling Success. Sage CRM

Enhancing Productivity. Enabling Success. Sage CRM Enhancing Productivity. Enabling Success. Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives you

More information

Customer Relationship Management - a strategic approach

Customer Relationship Management - a strategic approach Sage CRM Solutions Customer Relationship Management - a strategic approach Managing interactions with prospects and customers effectively and profitably is a fundamental part of business. Success depends

More information

SAGE ACCPAC ARCHITECTURE

SAGE ACCPAC ARCHITECTURE Sage Accpac ERP offers the freedom of choice, seamless integration, high performance, and reliability that forwardthinking companies rely on to increase profitability and gain competitive advantage. World-Class

More information

CRM with. The customer relationship management functionality in. SAP Business All-in-One

CRM with. The customer relationship management functionality in. SAP Business All-in-One SAP Solution in Detail SAP Solutions for Small Businesses and Midsize Companies CRM with SAP Business All-in-One Drive Growth with Superior Marketing, Sales, and Service The customer relationship management

More information

Revolutionise your organisation with the most advanced CRM framework in the world.

Revolutionise your organisation with the most advanced CRM framework in the world. Revolutionise your organisation with the most advanced CRM framework in the world. Cloud Innovation is professional and personable and had empathy for the challenges we faced as a FTSE 250 company. Whether

More information

Made to Fit Your Needs. SAP Solution Overview SAP Solutions for Small Businesses and Midsize Companies

Made to Fit Your Needs. SAP Solution Overview SAP Solutions for Small Businesses and Midsize Companies SAP Solution Overview SAP Solutions for Small Businesses and Midsize Companies SAP Solutions for Small Businesses and Midsize Companies Made to Fit Your Needs. Designed to Help You Grow. Becoming a Best-Run

More information

Enterprise Grade CRM on Cloud

Enterprise Grade CRM on Cloud www.efffiasoft.com TAKE YOUR BUSINESS TO THE NEXT LEVEL WITH EFFIASOFT S Enterprise Grade CRM on Cloud Customer Relationship Management A comprehensive, easy-to-use, customizable and integrated solution

More information

Sage X3. Enterprise Business Management Solutions in the 21st Century: Key Buying Considerations

Sage X3. Enterprise Business Management Solutions in the 21st Century: Key Buying Considerations Sage X3 Enterprise Business Management Solutions in the 21st Century: Table of Contents 3 Legacy Systems are Good to a Point 3 On-Premise or Cloud: Which Option makes Sense 4 The Modern Business Management

More information

Sage ERP X3 What's new in Sage ERP X3 6.5?

Sage ERP X3 What's new in Sage ERP X3 6.5? Sage ERP X3 What's new in Sage ERP X3 6.5? Sage ERP X3 6.5 improves productivity, simplifies installation, and offers you new specialized features through cloud services. Enhancements include Electronic

More information

NetSuite CRM+ Powerful CRM That Drives The Complete Customer Lifecycle. Why NetSuite CRM+? NETSUITE BENEFITS. Data Sheet

NetSuite CRM+ Powerful CRM That Drives The Complete Customer Lifecycle. Why NetSuite CRM+? NETSUITE BENEFITS. Data Sheet NetSuite CRM+ Powerful CRM That Drives The Complete Customer Lifecycle Data Sheet NETSUITE BENEFITS Benefits experienced by organizations using NetSuite CRM+ include 1 : Improve sales productivity by 15%

More information

MICROSOFT DYNAMICS NAV

MICROSOFT DYNAMICS NAV MICROSOFT DYNAMICS NAV In2grate Business Solutions extends the power of the Microsoft Dynamics NAV platform to create the right solution for your business. We specialise in working with companies to improve

More information

Enhancing productivity. Enabling success. Sage CRM

Enhancing productivity. Enabling success. Sage CRM Enhancing productivity. Enabling success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives

More information

BROCHURE. KenCloud TM Customer Relationship Management. Brochure- KenCloud TM CRM. Swash Convergence Technologies Limited

BROCHURE. KenCloud TM Customer Relationship Management. Brochure- KenCloud TM CRM. Swash Convergence Technologies Limited BROCHURE KenCloud TM Customer Relationship Management Swash Convergence Technologies Limited 1 KenCloud CRM (Customer Relationship Management) SIMPLE SOLUTION, GREATER EXPERIENCE Overview The lifeblood

More information

How To Integrate With Salesforce Crm

How To Integrate With Salesforce Crm Introduction Turbo-Charge Salesforce CRM with Dell Integration Services By Chandar Pattabhiram January 2010 Fueled by today s fiercely competitive business environment, IT managers must deliver rapid,

More information

Manufacturing Industry KPIs that Matter

Manufacturing Industry KPIs that Matter Manufacturing Companies Run Better on NetSuite. Manufacturing Industry KPIs that Matter Sponsored by Results from Businesses Like Yours Business Visibility 360 o Visibility & Actionable Insight Increased

More information

Enterprise Resource Planning

Enterprise Resource Planning IBM Global Business Services ERP Enterprise Resource Planning Solutions from IBM Global Business Services Do people across your organisation have easy access to the up-to-date information they need to

More information

OMNICHANNEL SALES REVOLUTION

OMNICHANNEL SALES REVOLUTION OMNICHANNEL SALES REVOLUTION Commerce as a service proposition Delivering Transformation. Together. 2 OMNICHANNEL SALES REVOLUTION Customers behaviour is changing BECAUSE THEY ARE CHANGING HOW TO MAKE

More information

Powering Content-Rich Customer Success Centers for Omnichannel Support

Powering Content-Rich Customer Success Centers for Omnichannel Support SAP Brief SAP Extensions SAP Knowledge Central by MindTouch Objectives Powering Content-Rich Customer Success Centers for Omnichannel Support Deliver knowledge when and where it s needed Deliver knowledge

More information

Enhancing Productivity. Enabling Success. Sage CRM

Enhancing Productivity. Enabling Success. Sage CRM Enhancing Productivity. Enabling Success. Over 70 countries worldwide use our award winning web-based customer relationship management solution sagecrm.com/trial Customer Relationship Management Customer

More information

Accelerate Business Intelligence Adoption with Interactive, Mobile Dashboards

Accelerate Business Intelligence Adoption with Interactive, Mobile Dashboards SAP Brief SAP BusinessObjects Business Intelligence s SAP BusinessObjects Dashboards Objectives Accelerate Business Intelligence Adoption with Interactive, Mobile Dashboards Create high-impact, interactive

More information

Moving from Sage 50 Accounts to Sage 200 Standard Online

Moving from Sage 50 Accounts to Sage 200 Standard Online Moving from Sage 50 Accounts to Sage 200 Standard Online 2 Contents Contents Software that grows with your business...4 Straightforward online accounting...5 Reasons to upgrade...6 Financials - Managing

More information

OPTIMIZE SALES, SERVICE AND SATISFACTION WITH ORACLE DEALER MANAGEMENT

OPTIMIZE SALES, SERVICE AND SATISFACTION WITH ORACLE DEALER MANAGEMENT OPTIMIZE SALES, SERVICE AND SATISFACTION WITH ORACLE DEALER MANAGEMENT KEY FEATURES Manage leads, configure vehicles, prepare quotes, submit invoice and process orders Capture customer, vehicle and service

More information

Solve your toughest challenges with data mining

Solve your toughest challenges with data mining IBM Software IBM SPSS Modeler Solve your toughest challenges with data mining Use predictive intelligence to make good decisions faster Solve your toughest challenges with data mining Imagine if you could

More information

sponsored by White paper What can CRM bring to your business? A study of the benefits offered by CRM across all areas of the business

sponsored by White paper What can CRM bring to your business? A study of the benefits offered by CRM across all areas of the business sponsored by >> White paper What can CRM bring to your business? April 2011 A study of the benefits offered by CRM across all areas of the business Contents Executive summary p 3 The evolution of CRM p

More information