Predicts 2015: Mobile Apps and Development Robert P. Desisto Charles Smulders Richard Marshall Adrian Leow Jason Wong Van L. Baker
|
|
- Warren Rogers
- 8 years ago
- Views:
Transcription
1 Predicts 2015: Mobile Apps and Development Robert P. Desisto Charles Smulders Richard Marshall Adrian Leow Jason Wong Van L. Baker This research provides insight into short application development cycles, the use of mobile analytics to gain greater context and the increased use of voice-based interactions. They also describe why 50% of the currently deployed applications will be completely rewritten and replaced and how lightweight Web- and mobile-style integration will gain dominance over traditional approaches. Endeavour Software Technologies. Only for Internal Use 1 Based on Insights from
2 This presentation will provide an in-depth analysis of the predictions made in the report. We will explore the predictions made by each Analyst and the related Market Implications and Key Recommendations. Endeavour Software Technologies. Only for Internal Use 2
3 Prediction 1 By 2017, the average update cycle for internally developed mobile applications will be less than two months Analysis by: Charles Smulders, Van Baker Endeavour Software Technologies. Only for Internal Use 3
4 Mobile application development is still in a nascent stage in most companies According to a recent Gartner survey study, the average number of custom apps per company that have been developed so far is less than 10, despite huge internal demands to mobilize As IT departments are unable to meet internal demand, lines of business are taking the initiatives to choose external resources KEY FINDINGS Unlike PC applications, mobile apps can't be left untended for very long because of: Fast pace of the underlying platforms and technology Users' short attention spans, particularly with consumer applications Nature of mobile app development is entirely different than traditional application development and relies on continuous delivery based on real-time usage pattern feedback from a growing set of app analytics tools Endeavour Software Technologies. Only for Internal Use 4
5 MARKET IMPLICATIONS New skills, tools, measures of success and methods of working will be required in the development, operations, management, procurement and finance of mobile apps In Development: o o o Waterfall methodologies will no longer apply Agile methodologies need to be used both in developing the app and in the subsequent lifetime of the app Need to keep the developed app portfolio current In Information Technology: o IT operations will need to update its testing and release methodologies to deploy more minor releases, more frequently Procurement and Finance: o Change of mindsets from fixed-timeline- deliverable-based projects to open-ended projects Management: o o Must invest in and build up app analytics competencies-decision frameworks to determine which features are business drivers versus nice to have Change management undertaking, requiring re-training, bringing new skills into the organization, the use of outside resources and retooling Endeavour Software Technologies. Only for Internal Use 5
6 RECOMMENDATIONS Create a separate app-focused team as part of your mobile center of excellence to develop your mobile app development skills base Invest in analytics tools and associated skillsets to drive an app's impact throughout its life Create a decision framework to determine ROI on app development and updates Use external app development resources to accelerate your learning Endeavour Software Technologies. Only for Internal Use 6
7 Prediction 2 By 2018, 25% of mobile enterprise apps will incorporate voice interaction for data presentation and capture Analysis by: Jason Wong Endeavour Software Technologies. Only for Internal Use 7
8 Currently, use of voice interactions for B2E mobile apps today is fairly limited to dictation and data capture, and in healthcare, legal and warehousing use cases Current generation of mobile voice offers vast improvements in the natural user interface for better speech recognition and learning of different accents Key factor to improved technology is the combination of back-end cloud services that offloads the necessary processing from the device KEY FINDINGS The use of voice interaction for mobile apps is increasing at a significant rate in the consumer world: 10% of mobile search on Baidu (China) is voice initiated Google says-more than half of teens and more than 40% of adults use voice interactions with their phone each day Primary drivers for usage of voice inputs are safety, efficiency and ability to multitask. Endeavour Software Technologies. Only for Internal Use 8
9 MARKET IMPLICATIONS Consumer influence from voice-enabled apps and voice-activated virtual assistants like Apple Siri, Microsoft Cortana and Google Now will lead to employees becoming more comfortable with mobile voice interaction and demanding its use in their mobile business apps Enterprises should explore how mobile app voice interactions can be used to benefit mobile worker segments that need to quickly enter or search for information while on the move or workers that need to systematically collect standardized data, like product or customer details. The impact of voice interactions can apply across nearly any B2E app to achieve the following main benefits: o Improve accuracy by eliminating mistypes, especially for standardized entries like numerical values o Increase data input efficiency because voice is a much faster input mechanism than typing for most people on mobile devices o Improve worker safety by permitting hands-free data entry or retrieval Field service, field sales, direct store delivery (DSD), merchandising, data collection and warehousing (picking, receiving, stocking, etc.) mobile apps are all great use cases to inject voice interactions to make complex or repetitive workflows much more intuitive. Endeavour Software Technologies. Only for Internal Use 9
10 RECOMMENDATIONS Incorporate voice input into mobile apps where end users require handsfree operation Use voice interaction in apps for simple tasks like calling a contact, entering notes or finding a location to ingrain usage Use caution when deploying voice services in the cloud because they could potentially store sensitive corporate information or become unavailable within wireless connectivity Endeavour Software Technologies. Only for Internal Use 10
11 Prediction 3 By 2017, 90% of enterprise mobile apps will gather usage analytics, but less than 5% of organizations will use the data Analysis by: Adrian Leow Endeavour Software Technologies. Only for Internal Use 11
12 Enterprises are not consistently leveraging intelligence from mobile apps to identify opportunities for new workflows and methods of engagement, particularly for business-toemployee (B2E) apps Most enterprises do not use any form of post-deployment operational analytics of their apps to understand the ongoing needs and behaviors of users Most enterprise apps are treated as stand-alone projects specified, made and released with no budget or time set aside for improvements later KEY FINDINGS Enterprises struggle with understanding how to apply an optimal mix of mobile app analytics tools to significantly improve poor app performance and adoption Endeavour Software Technologies. Only for Internal Use 12
13 MARKET IMPLICATIONS Top Reasons Why Mobile Apps Impacted Organizations' Success For B2E apps, few implement mobile analytics to understand scenarios, such as why an app may be getting poor adoption or low usage rates Specialty vendors such as New Relic, Microsoft, Crittercism and AppDynamics offer software development kits (SDKs) that can be embedded within mobile apps to collect, correlate and analyze live performance data in post-deployment scenarios MADP products offer performance logging and analytics as part of their server and client runtimes, including Appcelerator, Pega, Telerik and Kony Gartner inquiry has shown that, once implemented, the analytics gathered are largely ignored by most organizations Organizations should focus on increasing ROI and business value from mobile apps by leveraging embedded operational mobile analytics to identify what features of an app can create benefits such as mobilizing a part of their business process to increase productivity Endeavour Software Technologies. Only for Internal Use 13
14 RECOMMENDATIONS Employ operational and performance analytics for all mobile apps to create a feedback loop that ensures constant iterating of the apps Treat the mobile app like a product, not as a project, with ongoing analysis of the app's business metrics derived from the mobile analytics gathered Determine the optimal mix of analytics tools based on the type and number of end users in order to maximize ROI without negatively impacting app performance Endeavour Software Technologies. Only for Internal Use 14
15 Prediction 4 By 2017, 50% of today's deployed mobile enterprise apps will be completely rewritten or replaced Analysis by: Robert DeSisto Endeavour Software Technologies. Only for Internal Use 15
16 Two driving factors will cause currently deployed mobile applications to be completely rewritten or replaced: The first factor is companies taking shortcuts and using the application containers provided by their business application providers. Most business application providers offer a standard mobile application that provides accessibility to objects in their core business applications The second factor is a high rate of change in the underlying mobile app infrastructure and device characteristics that could enable more capabilities such as: Improved inter-application sharing More screen real estate Device hardware proliferation (in terms of new form factors and features like Touch ID on ipads, which means new ipad apps) Increased APIs to enable integration with the Internet of Things KEY FINDINGS Mobile applications might also be rewritten to take into account more omni-channel considerations such as an employee starting work on a laptop and transitioning to a smartphone or tablet or vice versa without losing any progress in their work Endeavour Software Technologies. Only for Internal Use 16
17 MARKET IMPLICATIONS New rapid-development tools are emerging both in stand-alone fashion and as part of business application vendors' development and configuration platforms These tools will enable less sophisticated developers or business analysts to quickly create task-driven applications that will, in many cases, replace monolithic application containers that often are neither easy to navigate nor oriented to the user flow of an employee These tools leverage a WYSIWYG approach to laying out the user interface, and they leverage forms to lay out relevant data elements to be rendered Companies can now leverage an ideation process to brainstorm new processes and concepts without having to entertain complex mobile development projects Native mobile application coding will not go away; instead, experienced mobile application developers can shift their focus from more complex scenarios such as integrating with the Internet of Things or more complex integration scenarios Better tools and freed-up development resources lead to the ability to create more mobile applications focused on specific use cases and are the key reason why currently deployed mobile applications will be completely rewritten or replaced Endeavour Software Technologies. Only for Internal Use 17
18 RECOMMENDATIONS Do not be content sticking with currently deployed mobile enterprise applications if ideas or new apps emerge that will make them obsolete Be prepared to build and deploy situational applications that may have short-term or mediumterm relevance and deployment life such as new product introductions Leverage rapid development tools for developing and delivering simple to moderately complex mobile applications Endeavour Software Technologies. Only for Internal Use 18
19 Prediction 5 By 2020, lightweight Web- and mobile-style app integration will have completely displaced traditional approaches Analysis by: Richard Marshall Endeavour Software Technologies. Only for Internal Use 19
20 Traditional approaches to integration are designed for high-volume transactions over permanent, secure connections Modern apps are designed to run outside the firewall, with intermittent, relatively lower bandwidth communication concerned with interoperation, while deep integration will remain in the data center and be hidden from apps Modern app integration around lightweight APIs, small payloads, and automatic service discovery enable much greater agility in deploying apps KEY FINDINGS These techniques are ideal for responding to digital business requirements and will become the dominant approach to integration Endeavour Software Technologies. Only for Internal Use 20
21 MARKET IMPLICATIONS Current vendors in the data integration space have not embraced the mobile market Current integration tools address niches where high-performance server-to-server data interchange remains a necessity or complex data mappings must be performed App-facing services will be isolated from these systems via another layer, the mobile app integration layer New, mobile-native platforms are emerging that provide the agility needed by app builders while satisfying the needs of data governance These platforms typically use RESTful APIs with JSON payloads and offer RESTful API Modeling Language (RAML) for service discovery Endeavour Software Technologies. Only for Internal Use 21
22 RECOMMENDATIONS Build a flexible mobile app integration framework and use it for all new app projects Migrate existing apps to the mobile app integration approach over time, allowing them to operate outside the firewall Ensure that API development projects are driven by business requirements, not technical completeness Endeavour Software Technologies. Only for Internal Use 22
23 Based on Insights from Report Link: Created by: -Please do not share this report with any external contact- Endeavour Software Technologies. Only for Internal Use
Oracle Mobile Cloud Service. A Complete Strategy for Developing, Deploying, and Monitoring Mobile Apps
Oracle Mobile Cloud Service A Complete Strategy for Developing, Deploying, and Monitoring Mobile Apps Overview Emerging technologies have a way of quickly becoming conventional. Consider cloud computing.
More informationCisco Enterprise Mobility Services Platform
Data Sheet Cisco Enterprise Mobility Services Platform Reduce development time and simplify deployment of context-aware mobile experiences. Product Overview The Cisco Enterprise Mobility Services Platform
More informationConsumerization. Managing the BYOD trend successfully. Harish Krishnan, General Manager, Wipro Mobility Solutions WWW.WIPRO.COM
Consumerization Managing the BYOD trend successfully WWW.WIPRO.COM Harish Krishnan, General Manager, Wipro Mobility Solutions Employees dictate IT Enterprises across the world are giving in to the Consumerization
More informationMANAGEMENT SUMMARY INTRODUCTION KEY MESSAGES. Written by: Michael Azoff. Published June 2015, Ovum
App user analytics and performance monitoring for the business, development, and operations teams CA Mobile App Analytics for endto-end visibility CA Mobile App Analytics WWW.OVUM.COM Written by: Michael
More informationwelcome to the mobile connected economy
welcome to the mobile connected economy Intelligent Mobile Applications Welcome to the Mobile Connected Economy It s forecast that mobile subscriptions will grow from 3.6 to 4.6 billion by 2015. * This
More informationApp Development Strategies Top 6 Trends
App Development Strategies Top 6 Trends November 27, 2012 Yankee Group Jason Armitage, Principal Analyst Chris Marsh, Principal Analyst Page 1 Copyright 2012 Poll Question In 2013, will your company/organization
More informationBuild Your Managed Services Business with ScienceLogic
White Paper Build Your Managed Services Business with ScienceLogic Sharpen Your Competitive Edge with Revenue-Driving Services 1 As a managed service provider (MSP), you realize that both the opportunities
More informationPIVOTAL CRM. CRM that does what you want it to do BROCHURE
PIVOTAL CRM CRM that does what you want it to do BROCHURE THE PIVOTAL CRM PHILOSOPHY THE PIVOTAL ADVANTAGE Today s business world is a fast moving and dynamic environment one in which your teams expect
More informationThe transformation of client device and the rise of cloud computing
The transformation of client device and the rise of cloud computing 客 戶 端 設 備 的 轉 化 和 雲 端 運 算 的 崛 起 Jason Lui HP Inc. Agenda 1. Some Definition & Industry Trends 2. Trend for Client end in Cloud Computing
More informationRetail Industry Executive Summary
Mobile Business Intelligence: Better Decisions Anywhere You Do Business Retail Industry Executive Summary Business Intelligence (BI) and Mobility Applications are top priorities for today s retail business.
More informationI D C T E C H N O L O G Y S P O T L I G H T
I D C T E C H N O L O G Y S P O T L I G H T AP M S a a S and An a l yt i c s S t e p U p t o Meet the N e e d s o f M odern Ap p l i c a t i o n s, M o b i le Users, a n d H yb r i d C l o ud Ar c h i
More informationMobile Web Enterprise Application Advantages
Available Online at www.ijcsmc.com International Journal of Computer Science and Mobile Computing A Monthly Journal of Computer Science and Information Technology IJCSMC, Vol. 2, Issue. 2, February 2013,
More informationBIG DATA WITHIN THE LARGE ENTERPRISE 9/19/2013. Navigating Implementation and Governance
BIG DATA WITHIN THE LARGE ENTERPRISE 9/19/2013 Navigating Implementation and Governance Purpose of Today s Talk John Adler - Data Management Group Madina Kassengaliyeva - Think Big Analytics Growing data
More informationM*MODAL FLUENCY DIRECT CLOSED-LOOP CLINICAL DOCUMENTATION WITH A HIGH-PERFORMANCE FRONT-END SPEECH SOLUTION
M*MODAL FLUENCY DIRECT CLOSED-LOOP CLINICAL DOCUMENTATION WITH A HIGH-PERFORMANCE FRONT-END SPEECH SOLUTION Given new models of healthcare delivery, increasing demands on physicians to provide more complete
More informationApplication Development Best Practices
Application Development Best Practices THE ENTERPRISE MOBILUTION ERA An InfoStretch White Paper August 2014 Elevating confidence 3200 Patrick Henry Drive, Suite 250 Santa Clara, CA 95054 408.727.1100 info@infostretch.com
More informationIntelligent Systems: Unlocking hidden business value with data. 2011 Microsoft Corporation. All Right Reserved
Intelligent Systems: Unlocking hidden business value with data Intelligent Systems 2 Microsoft Corporation September 2011 Applies to: Windows Embedded Summary: An intelligent system enables data to flow
More informationBring Your Own Device - A Case Study
A FROST & SULLIVAN EXECUTIVE SUMMARY Navigating the Enterprise Mobility Maze to a BYOD Strategy In Collaboration With: View the ondemand version of the ebroadcast: www.frost.com/byod Thanks to the rapid
More informationNew Rules for Mobile Strategy and Success
Mobility in 2015 New Rules for Mobile Strategy and Success Authored by Geoffrey Bock, Principal Bock & Company Table of Contents 00 01 02 03 04 05 06 07 08 09 10 Executive summary 3 Recognize mobility as
More informationPowerful analytics. and enterprise security. in a single platform. microstrategy.com 1
Powerful analytics and enterprise security in a single platform microstrategy.com 1 Make faster, better business decisions with easy, powerful, and secure tools to explore data and share insights. Enterprise-grade
More informationEnabling a mobile workforce with IBM Cognos solutions
Enabling a mobile workforce with IBM Cognos solutions Highlights Enable users to interact with, analyze and share IBM Cognos Business Intelligence content wherever they are Provide users with a rich and
More informationKore Bots Platform Competitive Comparison Overview Kore Bots Platform Competitive Comparison Overview
Kore Bots Competitive Comparison Overview Kore Bots Competitive Comparison Overview 1 Kore Bots Competitive Comparison Overview Kore The intelligent Bots for the Enterprise Introduction Bots have officially
More informationWHEN IT COMES TO MOBILE DEVELOPMENT, THERE ARE SO MANY OPTIONS
WHEN IT COMES TO MOBILE DEVELOPMENT, THERE ARE SO MANY OPTIONS 1 2 3 Today, companies have realized the power of mobile solutions to drive operational efficiencies and deepen brand engagement. A successful
More informationEnterprise Mobility How the mobile world drives business
Enterprise Mobility How the mobile world drives business Enterprise Mobility How the mobile world drives business white paper 1 Executive summary More and more employees carry their own smartphone into
More informationCopyright 2013 Splunk Inc. Introducing Splunk 6
Copyright 2013 Splunk Inc. Introducing Splunk 6 Safe Harbor Statement During the course of this presentation, we may make forward looking statements regarding future events or the expected performance
More informationHow To Meet Customer Expectations On Mobile
IBM Software Industry Solutions Meeting the expectations of the mobile customer Strategies for offering a consistent customer experience across channels Meeting the expectations of the mobile customer
More informationEnable Mobility With Application Visibility At The Edge Of The Network
A Custom Technology Adoption Profile Commissioned By Aerohive December 2014 Enable Mobility With Application Visibility At The Edge Of The Network Introduction Customer-obsessed companies have shifted
More informationNOT ALL END USER EXPERIENCE MONITORING SOLUTIONS ARE CREATED EQUAL COMPARING ATERNITY WORKFORCE APM TO FOUR OTHER MONITORING APPROACHES
NOT ALL END USER EXPERIENCE MONITORING SOLUTIONS ARE CREATED EQUAL COMPARING ATERNITY WORKFORCE APM TO FOUR OTHER MONITORING APPROACHES COMPREHENSIVE VISIBILITY INTO END USER EXPERIENCE MONITORING REQUIRES
More informationSERVICES. Software licensing and entitlement management delivered in the cloud for the cloud
SERVICES Software licensing and entitlement management delivered in the cloud for the cloud The Software Industry and the Cloud Enterprise organizations are rapidly discovering the flexibility of cloud-based
More informationModern App Architecture for the Enterprise Delivering agility, portability and control with Docker Containers as a Service (CaaS)
Modern App Architecture for the Enterprise Delivering agility, portability and control with Docker Containers as a Service (CaaS) Executive Summary Developers don t adopt locked down platforms. In a tale
More informationAccenture Cloud Platform Unlocks Agility and Control
Accenture Cloud Platform Unlocks Agility and Control 2 Accenture Cloud Platform Unlocks Agility and Control The Accenture Cloud Platform is at the heart of today s leading-edge, enterprise cloud solutions.
More informationFrom Traditional Functional Testing to Enabling Continuous Quality in Mobile App Development
From Traditional Functional Testing to Enabling Continuous Quality in Mobile App Development Introduction Today s developers are under constant pressure to launch killer apps and release enhancements as
More informationWHITE PAPER Business Process Management: The Super Glue for Social Media, Mobile, Analytics and Cloud (SMAC) enabled enterprises?
WHITE PAPER Business Process Management: The Super Glue for Social Media, Mobile, Analytics and Cloud (SMAC) enabled enterprises? Business managers and technology leaders are being challenged to make faster
More informationAccelerating EPM Deployment
Accelerating EPM Deployment With Planning in the Cloud SUMMARY In today s challenging planning environment, reliance on spreadsheets is woefully inadequate and fraught with peril. Packaged planning and
More informationLogi for Embedded Analytics
Logi for Embedded Analytics Why Choose Logi Analytics? Architecture Made for Embedding Your application is unique, and so should be the analytic content and capabilities that you offer to your customers.
More informationDecoding the Big Data Deluge a Virtual Approach. Dan Luongo, Global Lead, Field Solution Engineering Data Virtualization Business Unit, Cisco
Decoding the Big Data Deluge a Virtual Approach Dan Luongo, Global Lead, Field Solution Engineering Data Virtualization Business Unit, Cisco High-volume, velocity and variety information assets that demand
More informationBusiness Analytics and the Nexus of Information
Business Analytics and the Nexus of Information 2 The Impact of the Nexus of Forces 4 From the Gartner Files: Information and the Nexus of Forces: Delivering and Analyzing Data 6 About IBM Business Analytics
More informationAugmented Search for IT Data Analytics. New frontier in big log data analysis and application intelligence
Augmented Search for IT Data Analytics New frontier in big log data analysis and application intelligence Business white paper May 2015 IT data is a general name to log data, IT metrics, application data,
More informationBig Data Comes of Age: Shifting to a Real-time Data Platform
An ENTERPRISE MANAGEMENT ASSOCIATES (EMA ) White Paper Prepared for SAP April 2013 IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Table of Contents Introduction... 1 Drivers of Change...
More informationPIVOTAL CRM ARCHITECTURE
WHITEPAPER PIVOTAL CRM ARCHITECTURE Built for Enterprise Performance and Scalability WHITEPAPER PIVOTAL CRM ARCHITECTURE 2 ABOUT Performance and scalability are important considerations in any CRM selection
More informationOutlook for Cloud technology in Big Data and Mobility
2014 Outlook for Cloud technology in Big Data and Mobility Wayne Collette, CFA, Senior Portfolio Manager Cloud technology is a significant and ongoing trend affecting the technology industry. A new breed
More informationWritten by: Jonathan Houston & Sergio Congia July 2013. Enterprise Mobility Navigating Mobile Migration
Written by: Jonathan Houston & Sergio Congia July 2013 Enterprise Mobility Navigating Mobile Migration Contents Executive Summary 1 Aspects of Mobility 2 Balancing User & Business Needs 5 TCO of Enterprise
More informationMicroStrategy Analytics Platform
Enterprise-grade business intelligence Effortless self-service analytics MicroStrategy Analytics Platform One comprehensive solution. No compromises. No limits. No dead ends. Advanced big data analytics
More informationMobile Enterprise Application Platform (MEAP) A solution to myriad challenges in enterprise mobility MEAP. Enterprise Integration.
Enterprise Integration Development Tools MEAP Device & Server Mobile Web/App Clients ipad Mobile Enterprise Application Platform (MEAP) A solution to myriad challenges in enterprise mobility Introduction
More informationA Rimini Street White Paper. Mobility Solutions for ERP
A White Paper About, Inc. is the global leader in providing independent enterprise software support services. The company has redefined enterprise support services since 2005 with an innovative, award-winning
More informationSAP-Managed Migration to SAP Business Suite powered by SAP HANA in the Cloud
SAP Services SAP-Managed Migration to SAP Business Suite powered by SAP HANA in the Cloud Table of Contents 6 Introducing the Discovery Package 8 Introducing the Live Migration Packages 10 Realize the
More informationMENDIX FOR MOBILE APP DEVELOPMENT WHITE PAPER
MENDIX FOR MOBILE APP DEVELOPMENT WHITE PAPER TABLE OF CONTENTS Market Demand for Enterprise Mobile Mobile App Development Approaches Native Apps Mobile Web Apps Hybrid Apps Mendix Vision for Mobile App
More informationMobilizing the Enterprise: Trends, Strategies and Techniques
Mobilizing the Enterprise: Trends, Strategies and Techniques Richard M Marshall PhD Twitter: @rmmarshall Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be
More informationBIG Data Analytics Move to Competitive Advantage
BIG Data Analytics Move to Competitive Advantage where is technology heading today Standardization Open Source Automation Scalability Cloud Computing Mobility Smartphones/ tablets Internet of Things Wireless
More informationIBM Software IBM Business Process Management Suite. Increase business agility with the IBM Business Process Management Suite
IBM Software IBM Business Process Management Suite Increase business agility with the IBM Business Process Management Suite 2 Increase business agility with the IBM Business Process Management Suite We
More informationManaging Application Sprawl in the Cloud Era
Managing Application Sprawl in the Cloud Era Regaining visibility and control with next-generation application performance management January 2012 This paper addresses how diverse teams within the organization
More informationIntegrated Sales and Operations Business Planning for Chemicals
Solution in Detail Chemicals Executive Summary Contact Us Integrated Sales and Operations Business Planning for Chemicals Navigating Business Volatility Navigating Volatility Anticipating Change Optimizing
More informationTHE ENTERPRISE GAMING COOKBOOK
THE ENTERPRISE GAMING COOKBOOK Learn how game studios in our Ecosystem are using Bluemix to build the world s most advanced serious games We break down the web services needed to develop a variety of experiences
More informationCustomer Insight Appliance. Enabling retailers to understand and serve their customer
Customer Insight Appliance Enabling retailers to understand and serve their customer Customer Insight Appliance Enabling retailers to understand and serve their customer. Technology has empowered today
More informationCIC Audit Review: Experian Data Quality Enterprise Integrations. Guidance for maximising your investment in enterprise applications
CIC Audit Review: Experian Data Quality Enterprise Integrations Guidance for maximising your investment in enterprise applications February 2014 Table of contents 1. Challenge Overview 03 1.1 Experian
More informationDevOps: Roll out new software and functionality quicker with high velocity DevOps
DevOps: Roll out new software and functionality quicker with high velocity DevOps As software becomes more central, companies are looking for ways to shorten software development cycles and push new functionality
More informationO p t i m i z i n g t h e N e t w o r k t o M e e t T o m o r r o w ' s I C T D e m a n d s
EXECUTIVE BRIEF O p t i m i z i n g t h e N e t w o r k t o M e e t T o m o r r o w ' s I C T D e m a n d s Adapted from IDC research by Eric Owen Click here to enter text. September 2014 INTRODUCTION
More informationPEGA MOBILITY A PEGA PLATFORM WHITEPAPER
PEGA MOBILITY A PEGA PLATFORM WHITEPAPER Background Mobile devices now outnumber computers as a means of connecting to the Internet. This new mobile ubiquity presents opportunities for the enterprise to
More informationSavvyDox Publishing Augmenting SharePoint and Office 365 Document Content Management Systems
SavvyDox Publishing Augmenting SharePoint and Office 365 Document Content Management Systems Executive Summary This white paper examines the challenges of obtaining timely review feedback and managing
More information/ WHITEPAPER / THE EVOLUTION OF CLOUD ADOPTION IN AUSTRALIA. By Melbourne IT Enterprise Services
/ WHITEPAPER / THE EVOLUTION OF CLOUD ADOPTION IN AUSTRALIA By Melbourne IT Enterprise Services THE EVOLUTION OF CLOUD According to the United States Department of Commerce Computer Security Division i,
More informationTablets: Will They Replace PCs?
Tablets: Will They Replace PCs? By Phil Clarke Research Analyst, Nemertes Research Executive Summary As mobility becomes more prevalent within the enterprise, tablets are becoming crucial tools with specific
More informationA Sumo Logic White Paper. Harnessing Continuous Intelligence to Enable the Modern DevOps Team
A Sumo Logic White Paper Harnessing Continuous Intelligence to Enable the Modern DevOps Team As organizations embrace the DevOps approach to application development they face new challenges that can t
More informationCommunity Health Care Software. Overview for Executives
Community Health Care Software Overview for Executives Programs CCAC OHIP NSHA PRIVATE CLINIC Program Type Billing CCAC Public Public Private Private Billing File, Billing Reconciliation MOH file Billing
More informationTHE 7 STEPS TO A SUCCESSFUL CRM IMPLEMENTATION DEPLOYING CRM IN THE NEW ERA OF CONNECTED CUSTOMERS
THE NEW ERA OF ABOUT THE AUTHOR Paul Rogers is the Head of Customer Experience and CRM within HCL s Applications Division. Based in London, Paul is responsible for leading HCL s CRM consulting and technology
More informationMaking the Case for Open Source Controllers
White Paper Making the Case for Open Source Controllers Prepared by Roz Roseboro Senior Analyst, Heavy Reading www.heavyreading.com on behalf of www.brocade.com September 2014 Introduction Telcos face
More informationRedefining Customer Analytics
SAP Brief SAP Customer Engagement Intelligence Objectives Redefining Customer Analytics Making personalized connections with customers in real time Making personalized connections with customers in real
More informationMeeting the Challenges of Business Intelligence
SAP Thought Leadership Paper Business Intelligence Meeting the Challenges of Business Intelligence For Small Enterprises Table of Contents 4 Why Small Enterprises Need Business Intelligence 5 Overview
More informationAPPLICATION MANAGEMENT: RACING AHEAD OF THE COMPETITION WHITE PAPER
APPLICATION MANAGEMENT: RACING AHEAD OF THE COMPETITION WHITE PAPER Imagine that you re driving a Formula One car down a track at the Grand Prix. The black-and-white checkered flag is up ahead, signaling
More informationKey Trends in Enterprise Mobility. Shaun Collins CEO @shauncollins shaun.collins@ccsinsight.com
Key Trends in Enterprise Mobility Shaun Collins CEO @shauncollins shaun.collins@ccsinsight.com Evolving from a PC/Notebook World to Smartphone/Tablet/Hybrid World 2 2 Mobility Is Now Much More Than Just
More informationMoving Beyond the Basics: Key Considerations for Successful Adoption of a Mobile Platform
By Jorge García, TEC Research Analyst Executive Brief Technology Evaluation Centers Why a Corporate Mobile Approach? Organizations worldwide have come to rely on mobile devices, such as smartphones, tablets,
More informationFlexibility in the Cloud
Flexibility in the Cloud Dynamic Market Changes Require Adaptable Customer Support Solutions Elizabeth Herrell President Communication Initiatives Jason Alley Solutions Marketing Manager Interactive Intelligence
More informationBig Data Integration: A Buyer's Guide
SEPTEMBER 2013 Buyer s Guide to Big Data Integration Sponsored by Contents Introduction 1 Challenges of Big Data Integration: New and Old 1 What You Need for Big Data Integration 3 Preferred Technology
More informationJourney to 3rd Platform Digital Customer Experience
Vendor Spotlight Journey to 3rd Platform Digital Customer Experience Sponsored by: Genesys Telecommunications Laboratories Jason Andersson May 2014 COMPETING ON THE 3RD PLATFORM The ICT industry is in
More informationIncrease visibility, control and performance of field resources in the Utilities Industry
Increase visibility, control and performance of field resources in the Utilities Industry Using low cost mobile phone technology to empower the utility workforce and enhance operational effectiveness.
More informationHow cloud computing can transform your business landscape
How cloud computing can transform your business landscape Introduction It seems like everyone is talking about the cloud. Cloud computing and cloud services are the new buzz words for what s really a not
More informationCombining the power of content and process with the right content management solution. IBM Information Management software
May 2008 IBM Information Management software Combining the power of content and process with the right content management solution 2 Choosing the right data warehouse One of your organization s most valuable
More informationReport on App, Platform and Device Preferences from the Leader in Secure Mobility
RESEARCH REPORT GOOD TECHNOLOGY TM MOBILITY INDEX REPORT Q3 2014 Report on App, Platform and Device Preferences from the Leader in Secure Mobility This report is part of the Good Technology TM Mobility
More informationinteractive product brochure :: Nina: The Virtual Assistant for Mobile Customer Service Apps
interactive product brochure :: Nina: The Virtual Assistant for Mobile Customer Service Apps This PDF contains embedded interactive features. Make sure to download and save the file to your computer to
More information4 Keys to Building a Successful, Scalable Mobile App Strategy
APPCELERATOR WHITEPAPER: 4 STEPS TO CREATING A MOBILE STRATEGY 4 Keys to Building a Successful, Scalable Mobile App Strategy Mobile is already changing everything, it will transform relationships with
More informationBusiness Intelligence with SharePoint 2010
Business Intelligence with SharePoint 2010 August 2011 Asad Mahmood Head Of Business Analytics Consulting E: asad.mahmood@contemporary.co.uk T: @MrAsadMahmood Symon Garfield Chief Technology Officer E:
More informationECM Migration Without Disrupting Your Business: Seven Steps to Effectively Move Your Documents
ECM Migration Without Disrupting Your Business: Seven Steps to Effectively Move Your Documents A White Paper by Zia Consulting, Inc. Planning your ECM migration is just as important as selecting and implementing
More informationThe cloud - ULTIMATE GAME CHANGER ===========================================
The cloud - ULTIMATE GAME CHANGER =========================================== When it comes to emerging technologies, there is one word that has drawn more controversy than others: The Cloud. With cloud
More informationStatement of Direction
Mobile First: Taking Mobile CRM to the Next Level 1 January 2013 Mobile First: Taking Mobile CRM to the Next Level Whitepaper Mobile First: Taking Mobile CRM to the Next Level 2 Table of Contents Notes...
More informationBest Practices in Enterprise Smartphone Development
Best Practices in Enterprise Smartphone Development Rhomobile White Paper This white paper was written by Adam Blum, Founder and CEO of Rhomobile 12/16/2010 Best Practices in Enterprise Smartphone Development
More informationTable of Contents. Headquarters Cary, NC USA US 1-866-538-3588. Fax 1-919-380-5121 International 1-919-380-5000
Desktop Automation Table of Contents Easy Automation for the Contact Center and Back Office... 3 Use Cases... 3 Activity Intelligence + Automation... 4 Cicero Discovery Automation Architecture... 5 Cicero
More informationBuild Your Mobile Strategy Not Just Your Mobile Apps
Mobile Cloud Service Build Your Mobile Strategy Not Just Your Mobile Apps Copyright 2015 Oracle Corporation. All Rights Reserved. What is is it? Oracle Mobile Cloud Service provides everything you need
More informationForrester Business Technographics Global Mobility Data Report. North America Organizations 100+ Employees Prepared for VMWare
Forrester Business Technographics Global Mobility Data Report North America Organizations 100+ Employees Prepared for VMWare July 2015 Agenda About the Data 4 Key Findings 5 Mobile Business Priorities
More informationCustomer Relationship Management Software: The Evolving Landscape
Customer Relationship Management Software: The Evolving Landscape 1 CRM Software: An Overview Global Customer Relationship Management (CRM) Software market would grow at a CAGR of 9.09 percent over the
More informationBIG DATA + ANALYTICS
An IDC InfoBrief for SAP and Intel + USING BIG DATA + ANALYTICS TO DRIVE BUSINESS TRANSFORMATION 1 In this Study Industry IDC recently conducted a survey sponsored by SAP and Intel to discover how organizations
More informationExecutive summary. Table of contents. Four options, one right decision. White Paper Fitting your Business Intelligence solution to your enterprise
White Paper Fitting your Business Intelligence solution to your enterprise Four options, one right decision Executive summary People throughout your organization are called upon daily, if not hourly, to
More informationFitting Your Business Intelligence Solution to Your Enterprise
White paper Fitting Your Business Intelligence Solution to Your Enterprise Four options, one right decision. Table of contents Executive summary... 3 The impediments to good decision making... 3 How the
More informationProfile. Business solutions with a difference
Profile Business solutions with a difference Overview ITeM Group was founded in 1999 and has a successful history of delivering IT solutions in Australia, New Zealand, Indonesia, China and Canada. We specialise
More informationHow To Use B Insight'S New Search Engine On Sharepoint
How the BA Insight Federator Extends SharePoint Search BA Insight 2015 20 Park Plaza, Suite 1115 Boston, MA 02116, USA 1.339.368.7234 info@bainsight.com www.bainsight.com BA Insight Federator The BA Insight
More informationPipeline. Your OSS/BSS Information Source. Delivering Customer-Personalization Through Intelligent Applications
Pipeline Your OSS/BSS Information Source. Delivering Customer-Personalization Through Intelligent Applications Key Strategies For Increasing Revenue Through Personalization By John Konczal and Michael
More informationFirst Class Mobile Application Performance Management
First Class Mobile Application Performance Management August 2012 Jim Rapoza ~ Underwritten, in Part, by ~ First Class Mobile Application Performance Management The rise of mobile applications and the
More informationInfiniteGraph: The Distributed Graph Database
A Performance and Distributed Performance Benchmark of InfiniteGraph and a Leading Open Source Graph Database Using Synthetic Data Objectivity, Inc. 640 West California Ave. Suite 240 Sunnyvale, CA 94086
More informationIBM Global Business Services Microsoft Dynamics CRM solutions from IBM
IBM Global Business Services Microsoft Dynamics CRM solutions from IBM Power your productivity 2 Microsoft Dynamics CRM solutions from IBM Highlights Win more deals by spending more time on selling and
More informationKey Strategies To Capture And Measure The Value Of Consumerization Of IT
A Forrester Consulting Thought Leadership Paper Commissioned By Trend Micro Key Strategies To Capture And Measure The Value Of Consumerization Of IT Enterprises Achieve A Wide Range Of Benefits By Deploying
More information