Mobile QoS Annual Report

Transcription

1 Mobile QoS Annual Report Year 213 Wireless Services Quality Monitoring Department Operation Sector

2 Table of contents Page no. 1. Introduction QoS methodology QoS Key Performance Indicators Measuring System Drive Test Scenarios Missions Statistics No. of Samples Voice Samples Data Samples Measured regions and cities Quarterly Network Performance Progress Voice Services Results Mobinil Quarterly Performance Progress Vodafone Quarterly Performance Progress Etisalat Quarterly Performance Progress Data Services Results Mobinil Quarterly Performance Progress Vodafone Quarterly Performance Progress Etisalat Quarterly Performance Progress..42

3 1. Introduction The National Telecom Regulatory Authority of Egypt (NTRA) has the power and authority to monitor and measure the Quality of Service (QoS) provided by the three mobile operators in Egypt (Mobinil, Vodafone and Etisalat). The QoS monitoring department is responsible for laying down the standards of QoS to be provided by mobile operators, ensuring the QoS and conducting periodical drive test surveys to protect interest of the consumers of wireless networks in Egypt. Mobile operators deliver weekly reports to NTRA including performance, traffic and roll-out indicators. The operators weekly reports present the results of the Quality of Service indicators based on statistical measurements, averaged over a week. Moreover, NTRA conducts field survey campaigns covering all governorates across the country at least twice per quarter to measure QoS for mobile operators in terms of the major KPI's according to the national standards (ETSI, ITU-T) which introduced in the issued license for mobile operators. In order to measure those major KPI's, NTRA used latest automated measuring tools which include drive test survey probes to perform outdoor measurements surveys to benchmark the three mobile operators up to streets level and fixed probes that are distributed on twenty different exchanges to monitor the network availability 24 hours per day 7 days per week all over the year (247 alarming probes). According to ETSI in EG V1.1.1,Its recommended that QoS should be collected and calculated on quarterly bases starting from 1 st Jan, 1 st April, 1 st Jul and 1 st Oct, Therefore NTRA publishes reports on its website on quarterly bases after holding monthly joint meetings with operators to discuss monthly network issues. This annual report presents all measurements and statistics monitored by NTRA QoS monitoring team during 21.the structure of this report can be introduced as follows: Section 2. clarifies the QoS methodology used by NTRA to monitor QoS for mobile operators in Egypt. Section 3. presents a summary of all drive test missions statistics performed by NTRA during 212.This is indicated by number of samples for both voice and data services during all drive test missions for Cairo, Alex, Delta, Sinai, red Sea and Upper Egypt along with all measured cities during those drive test surveys. Section 4. introduces the annual network performance progress for each operator on quarterly bases over the year for both voice services and data services. 2

4 2. QoS Methodology Methodology for monitoring the quality of service for the three mobile operators was introduced.this methodology includes the major KPI's measured, the technical tools used in the drive test and finally the different test calls duration performed. 2.1 QoS Key Performance Indicators Three major QoS indicators were measured during drive test although the available NTRA QoS monitoring tools can measure other KPI's.These three KPI's give clear image on the performance of the three mobile operators Voice Service KPI's : Call Block Rate : Definition: The percentage of unsuccessful call setup attempts to the total number of call attempts in a specified time period. Threshold: Threshold value = 2 % Dropped call Rate : Definition: The percentage of calls being dropped or interrupted without the subscriber s permission after successful call establishment to the total number of successfully established attempts. Threshold: Threshold value = 2 % Speech Voice Quality : Definition: Is a measure for end-to-end (mouth to ear) speech quality of a voice service call. It is expressed on an MOS (Mean Opinion Score) scale which describes quality categories: best, high, medium, low and poor represented by numbers from 5 to 1 respectively. Threshold: Threshold value = 1 % 3

5 2.1.2 Data Service KPI's: Unsuccessful data transmissions ratio : Definition: The Unsuccessful data transmission ratio is defined as the ratio of unsuccessful data transmissions to the total number of data transmission attempts in a specified time period. A data transmission is successful if a test file is transmitted completely and with no errors. Threshold: Threshold value = 1 % Setup Time for Initial Connection: Definition: The duration from the moment of a valid service order being received by a direct service provider to the moment a working service is made available for use. Threshold: Threshold value = 1 sec Data transmission speed achieved (Data Throughput): Definition: The data transmission speed is defined as the data transmission rate that is achieved separately for downloading and uploading specified test files between a remote web site and a user s computer. 4

6 2.2 Measuring System This subsection introduces the latest tools used by NTRA to measure the QoS for the three mobile operators in Egypt. The system architecture consists of control and analysis part, backend system and finally four main types of measuring probes, diversity probes, fixed probes, unattended movable probes and handheld probes as shown in the figure below Diversity Probes (Drive Test Surveys Stations) This type of probe is used to monitor the QoS for the three mobile operators in Egypt (Mobini, Vodafone and Etisalat). NTRA has 6 field stations used to cover the following five main regions, (Cairo, Alex & Northern Coast, Delta, Red Sea & Sinai and Upper Egypt) once per month Unattended mobile probes The Unattended Mobile probes (1 probes) are designed mainly to be fixed in public transportations or city caps to perform drive test surveys randomly all over the country 5

7 2.2.3 Handheld indoor probes : The handheld probes are dedicated to perform indoor measurements to benchmark different operators in deep indoor locations like undergrounds, airports, malls.etc. 2.3 Drive Test Scenarios: Voice Scenarios: It s a MTM scenario using SIM Cards.The A-Part is a mobile terminal moving through the measured region and the B-Part is a fixed terminal placed in NTRA premise to terminate the call. Call duration is two mins on the average with at least 3 samples for each region per quarter Data Scenarios: Data test is measured using data SIM cards. The A-Part is a data modem moving thought the measured region while the B-Part is a fixed server placed in each operator premise to terminate the data session. 6

8 3. Missions Statistics The goal of mission statistics is to give a summary of all drive test missions statistics performed during 213.Those statistics are No. of test calls, covered distances and finally the measured cities all over Egypt 3.1 No. of Samples : Voice Samples: The total number of samples performed all over the country during 212 drive test missions for the three operators were test calls (Mob : 55329,Vod : 56436, Etis : ).Distribution of all test calls on the five main regions ( Cairo,Alex,Delta, Red Sea and Upper Egypt ) were as follows: Region 1 : Cairo Cities No. of Samples Mob Vod Etis Cairo Center East Cairo North Cairo South Cairo West Cairo Cairo Total No. Of Samples Mob No. Of Samples Vod No. Of Samples Etis Cairo Center East Cairo North Cairo South Cairo West Cairo Region 2 : Alex Cities No. of Samples Mob Vod Etis East Alex West Alex No. of Samples Mob No. of Samples Vod No. of Samples Etis East Alex West Alex 7

9 Region 3 : Delta Cities No. of Samples Mob Vod Etis 1th of Ramadan Banha Damanhour Damietta kafr El Dawar Kafr El Shikh Mahalla Mansoura Shebin Tanta Zakazik Delta Total No. of Samples Mob No. of Samples Vod No. of Samples Etis th of Ramadan Banha Damanhour Damietta kafr El Dawar Kafr El Shikh Mahalla Mansoura Shebin Tanta Zakazik 8

10 Region 4 : Red Sea Cities No. of Samples Mob Vod Etis Ismailia Hurghada Port Said Sharm El Shikh Suez Red Sea & Sinai Total No. of Samples Mob No. of Samples Vod No. of Samples Etis Ismailia Hurghada Port Said Sharm El Shikh Suez Red Sea & Sinai Total Region 5: Upper Egypt Cities No. of Samples Mob Vod Etis Aswan Asyout Bany Swif El Menya Fayoum Luxor Qena Sohag Upper Egypt Total No. of Samples Mob No. of Samples Vod 1 5 No. of Samples Etis Aswan Asyout Bany Swif El Menya Fayoum Luxor Qena Sohag 9

11 3.1.2 Data Samples: The total number of samples performed all over the country during 213 drive test missions for the three operators were test sessions (Mob : 4578,Vod :39574, Etis :42477 ).Distribution of all test sessions on the five main regions ( Cairo,Alex,Delta, Red Sea and Upper Egypt ) were as follows: Region 1 : Cairo Cities No. of Samples Mob Vod Etis East Cairo West Cairo South Cairo Cairo Center North Cairo Cairo Total No. Of Samples Mob No. Of Samples Vod No. Of Samples Etis East Cairo West Cairo South Cairo Cairo Center North Cairo Region 2 : Alex Cities No. of Samples Mob Vod Etis Alex East Alex West Alex Total No. of Samples Mob No. of Samples Vod No. of Samples Etis Alex East Alex West 1

12 Region 3 : Delta Cities No. of Samples Mob Vod Etis Banha th of Ramadan Damanhour Mansoura Shebin Tanta Zakazik Kafr El Dawar Domyat-Ras bar Mahalla Kafr El Shikh Delta Total No. of Samples Mob No. of Samples Vod No. of Samples Etis Banha 1th of Ramadan Damanhour Mansoura Shebin Tanta Zakazik Kafr El Dawar Domyat-Ras bar Mahalla Kafr El Shikh 11

13 Region 4 : Red Sea Cities No. of Samples Mob Vod Etis Hurghada Ismailia Port Said Suez Red Sea & Sinai Total No. of Samples Mob No. of Samples Vod No. of Samples Etis Region 5: Upper Egypt Cities No. of Samples Mob Vod Etis Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan Upper Egypt Total No. of Samples Mob No. of Samples Vod No. of Samples Etis Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan Hurghada Ismailia Port Said Suez Red Sea & Sinai Total 12

14 3.2 Measured Regions & Cities Measured cities during 213 are introduced in the following table.ntra measured each subregion at least twice per quarter. Region Cairo Alex & Northern Coast Delta Red Sea & Sinai Upper Egypt Subregion East Cairo West Cairo South Cairo Cairo Center North Cairo Alex East Alex West Banha 1th of Ramadan Mansoura Shebin Tanta Zakazik Domyat-Ras bar Mahalla Kafr El Shikh Damanhour Kafr El Dawar Sharm El Sheikh Dahab Nouibaa Ismailia Port Said Suez Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan 13

15 Quarterly Network Performance Progress 14

16 Voice Services Results 15

17 4.1.1 Mobinil Quarterly Performance Progress The following graphs represent the performance for Mobinil network during the four quarters of 213 distributed over the five main regions of Egypt (Cairo,Alex,Delta,Red Sea & Sinai,Upper Egypt). Region 1 : Cairo 1.4% Call Block Rate ( < 2 % ) East Cairo West Cairo Cairo Center North Cairo South Cairo Call Drop Rate ( < 2 % ) 1.7% 1.6% East Cairo West Cairo Cairo Center North Cairo South Cairo Bad Voice Quality Rate ( < 1 % ) 5.% 4.% 3.7% 3.7% 2.7% 2.7% 2.8% 2.2% 1.6% 2.1% 2.1% 2.1% East Cairo West Cairo Cairo Center North Cairo South Cairo 16

18 Region 2 : Alex Call Block Rate ( < 2 % ) 1.4% Alex East Alex West Call Drop Rate ( < 2 % ) 1.4% Alex East Alex West Bad Voice Quality Rate ( < 1 % ) 2.4% Alex East Alex West 17

19 Region 3 : Delta 5.% 4.% 2.6% 1.7% 1.6% 1.7% Kafr El Shikh Shebin Zakazik 1th of Ramadan Call Block Rate ( < 2 % ) Banha Mansoura Damietta Damanhour kafr El Dawar Mahalla Tanta 4.9% Kafr El Shikh Shebin Zakazik 1th of Ramadan Call Drop Rate ( < 2 % ) Banha Mansoura Damietta Damanhour kafr El Dawar Mahalla Tanta 8.% 7.% 6.% 5.% 4.% Kafr El Shikh 4.2% 4.2% 2.7% Shebin 1.6% 1.7% 1.7% Zakazik Bad Voice Quality Rate ( < 1 % ) 1th of Ramadan Banha Mansoura Damietta Damanhour kafr El Dawar 4.4% 4.4% 3.8% Mahalla Tanta 18

20 Region 4 : Red Sea & Sinai Call Block Rate ( < 2 % ) 2.2% Ismailia Sues Port Said Hurghada Sharm EL Shiekh.1% Call Drop Rate ( < 2 % ) Ismailia Sues Port Said Hurghada Sharm EL Shiekh Bad Voice Quality Rate ( < 1 % ) Ismailia Sues Port Said Hurghada Sharm EL Shiekh 19

21 Region 5 : Upper Egypt 1.8% 1.6% 1.4% Call Block Rate ( < 2 % ) 1.7% Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan.1% Call Drop Rate ( < 2 % ) Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan 6.% 5.% 4.% 5.7% NA NA NA NA NA NA NA NA Fayoum Bany Swif Bad Voice Quality Rate ( < 1 % ) El Menya Asyout Qena Sohag Luxor Aswan 2

22 4.1.2 Vodafone Quarterly Performance Progress The following graphs represent the performance for Vodafone network during the four quarters of 213 distributed over the five main regions of Egypt (Cairo,Alex,Delta,Red Sea & Sinai,Upper Egypt). Region 1 : Cairo Call Block Rate ( < 2 % ) 1.7% 1.4% East Cairo West Cairo Cairo Center North Cairo South Cairo 5.% Call Drop Rate ( < 2 % ) 4.% 1.8% 1.7% East Cairo West Cairo Cairo Center North Cairo South Cairo 5.% Bad Voice Quality Rate ( < 1 % ) 4.% 2.6% 2.4% 2.7% 2.7% 2.7% 1.8% 1.9% 1.9% 1.9% 1.8% 1.7% East Cairo West Cairo Cairo Center North Cairo South Cairo 21

23 Region 2 : Alex Call Block Rate ( < 2 % ) Alex East Alex West 1.4% Call Drop Rate ( < 2 % ) Alex East Alex West Bad Voice Quality Rate ( < 1 % ) 1.9% 1.4% Alex East Alex West 22

24 Region 3 : Delta 8.% 7.% 6.% 5.% 4.% 3.8% 2.4% 2.6% 2.9% 1.7% 1.8% Kafr El Shikh Shebin Zakazik 1th of Ramadan Call Block Rate ( < 2 % ) Banha Mansoura Damietta Damanhour kafr El Dawar Mahalla Tanta Kafr El Shikh 2.4% Shebin Zakazik 1th of Ramadan Call Drop Rate ( < 2 % ) Banha Mansoura Damietta 2.8% Damanhour kafr El Dawar Mahalla 1.7% Tanta 18.% 16.% 14.% % 6.% 4.% Bad Voice Quality Rate ( < 1 % ) 6.7% 6.9% 7.4% 5.1% 4.3% 2.7% 1.7% 1.6% Kafr El Shikh Shebin Zakazik 1th of Ramadan Banha Mansoura 1.1% 6.1% 6.4% Damietta 15.7% 4.1% 4.3% 3.4% 1.7% 2.4% 1.6% Damanhour kafr El Dawar Mahalla Tanta 23

25 Region 4 : Red Sea & Sinai Call Block Rate ( < 2 % ) Ismailia Sues Port Said Hurghada Sharm EL Shiekh 1.4% Call Drop Rate ( < 2 % ).1% Ismailia Sues Port Said Hurghada Sharm EL Shiekh 3.5% 2.7% NA NA Bad Voice Quality Rate ( < 1 % ) NA NA 3.3% 2.3% NA NA Ismailia Sues Port Said Hurghada Sharm EL Shiekh 24

26 Region 5 : Upper Egypt Fayoum Bany Swif Call Block Rate ( < 2 % ) 1.9% El Menya Asyout Qena Sohag Luxor Aswan Call Drop Rate ( < 2 % ) 2.3% 1.7% Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan 7.% 6.% 5.% 4.% 3.9% 3.2% 4.9% Fayoum Bany Swif Bad Voice Quality Rate ( < 1 % ) 5.6% 2.1% 1.7% El Menya 6.% 2.3% Asyout Qena Sohag Luxor Aswan 25

27 4.1.3 Etisalat Quarterly Performance Progress The following graphs represent the performance for Etisalat network during the four quarters of 213 distributed over the five main regions of Egypt (Cairo,Alex,Delta,Red Sea & Sinai,Upper Egypt). Region 1 : Cairo Call Block Rate ( < 2 % ) 1.8% 1.6% 1.4% 1.4% 1.6% East Cairo West Cairo Cairo Center North Cairo South Cairo Call Drop Rate ( < 2 % ) 2.4% 1.4% East Cairo West Cairo Cairo Center North Cairo South Cairo 4.% 3.5% Bad Voice Quality Rate ( < 1 % ) 3.8% 2.8% 2.6% 3.1% 2.9% 2.6% 2.4% 2.1% 2.1% 1.9% 1.6% 1.4% East Cairo West Cairo Cairo Center North Cairo South Cairo 26

28 Region 2 :Alex Call Block Rate ( < 2 % ) Alex East Alex West 1.4% Call Drop Rate ( < 2 % ) Alex East Alex West 4.% 3.5% Bad Voice Quality Rate ( < 1 % ) 3.4% 3.2% 2.4% Alex East Alex West 27

29 Region 3 : Delta 3.5% 2.6% Kafr El Shikh Shebin Zakazik Call Block Rate ( < 2 % ) 1th of Ramadan Banha Mansoura Damietta Damanhour kafr El Dawar 2.8% Mahalla Tanta Kafr El Shikh Shebin Zakazik 1th of Ramadan Call Drop Rate ( < 2 % ) Banha Mansoura Damietta Damanhour kafr El Dawar Mahalla Tanta 1 8.% 6.% 4.% 4.2% 2.6% 3.1% 3.4% 3.3% 2.4% 2.4% 2.6% 2.3% 2.7% 1.6% 1.9% 1.6% Kafr El Shikh Shebin Zakazik Bad Voice Quality Rate ( < 1 % ) 1th of Ramadan Banha Mansoura Damietta Damanhour kafr El Dawar Mahalla Tanta 28

30 Region 4 : Red Sea & Sinai 3.5% Call Block Rate ( < 2 % ) 3.3%.1% Ismailia Sues Port Said Hurghada Sharm EL Shiekh 2.7% Call Drop Rate ( < 2 % ).1% Ismailia Sues Port Said Hurghada Sharm EL Shiekh 3.5% Ismailia.1% 3.3% Sues Bad Voice Quality Rate ( < 1 % ) Port Said Hurghada 1.7% Sharm EL Shiekh 29

31 Region 5 : Upper Egypt 1.8% 1.6% 1.4% Call Block Rate ( < 2 % ) 1.8% Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan Call Drop Rate ( < 2 % ) Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan 1 9.% 8.% 7.% 6.% 5.% 4.% 4.5% 1.7% Bad Voice Quality Rate ( < 1 % ) 6.8% 3.8% 3.6% Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan 3

32 Data Services Results 31

33 4.2.1 Mobinil Quarterly Performance Progress The following graphs represent the performance for Mobinil network during the four quarters of 213 distributed over the five main regions of Egypt (Cairo,Alex,Delta,Red Sea & Sinai,Upper Egypt). Region 1 : Cairo Session Failure Rate ( <1 % ) 1.6% East Cairo West Cairo Cairo Center North Cairo South Cairo Average Setup Time ( < 1 sec ) East Cairo West Cairo Cairo Center North Cairo South Cairo Throughput (Kbps) 3, 2,5 2, 1,5 1, 5 East Cairo West Cairo Cairo Center North Cairo South Cairo 32

34 Region 2 : Alex 1.8% 1.6% 1.4% Session Failure Rate ( <1 % ) Alex East 1.7% Alex West Average Setup Time ( < 1 sec ) Alex East Alex West 2.9 2,5 Throughput (Kbps) 2, 1,5 1, 5 Alex East Alex West 33

35 Region 3 : Delta Kafr El Shikh 1.4% Shebin 2.7% #N/A #N/A #N/A #N/A #N/A Zakazik Session Failure Rate ( <1 % ) 1th of Ramadan Banha Mansoura 1.9% Damietta Damanhour Average Setup Time ( < 1 sec ) Kafr El Shikh Shebin Zakazik 1th of Ramadan Banha Mansoura Damietta Damanhour kafr El Dawar kafr El Dawar Mahalla Tanta Mahalla Tanta 2,5 2, 1,5 1, 5 Kafr El Shikh Shebin Zakazik 1th of Ramadan Throughput (Kbps) Banha Mansoura Damietta Damanhour kafr El Dawar Mahalla Tanta 34

36 Region 4 : Red Sea & Sinai Session Failure Rate ( <1 % ) Ismailia Sues Port Said Hurghada Average Setup Time ( < 1 sec ) Ismailia Sues Port Said Hurghada 2,5 Throughput (Kbps) 2, 1,5 1, 5 Ismailia Sues Port Said Hurghada 35

37 Region 5 : Upper Egypt Session Failure Rate ( <1 % ) Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan Average Setup Time ( < 1 sec ) Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan 3, 2,5 2, 1,5 1, 5 Fayoum Bany Swif El Menya Throughput (Kbps) Asyout Qena Sohag Luxor Aswan 36

38 4.2.2 Vodafone Quarterly Performance Progress The following graphs represent the performance for Vodafone network during the four quarters of 213 distributed over the five main regions of Egypt (Cairo,Alex,Delta,Red Sea & Sinai,Upper Egypt). Region 1 : Cairo 4.% 3.5% 1.8% 2.6% 1.4% Session Failure Rate ( <1 % ) 2.6% 2.6% 2.1% East Cairo West Cairo Cairo Center North Cairo South Cairo 2.1% 2.7% 2.4% 3.7% 3.2% Session Failure Rate ( <1 % ) East Cairo West Cairo Cairo Center North Cairo South Cairo 2,5 Throughput (Kbps) 2, 1,5 1, 5 East Cairo West Cairo Cairo Center North Cairo South Cairo 37

39 Region 2 : Alex Session Failure Rate ( <1 % ) Alex East Alex West Average Setup Time ( < 1 sec ) 2.8% 1.6% Alex East Alex West 3, 2,5 2, 1,5 1, 5 Throughput (Kbps) Alex East Alex West 38

40 Region 3 : Delta 5.% 4.5% 4.% 3.5% 4.6% Kafr El Shikh 1.8% 1.9% 1.7% 1.4% #N/A #N/A #N/A #N/A #N/A Shebin Session Failure Rate ( <1 % ) Zakazik 1th of Ramadan Banha Mansoura Damietta Damanhour kafr El Dawar 4.1% 3.4% Mahalla 1.9% Tanta Kafr El Shikh Shebin Zakazik Average Setup Time ( < 1 sec ) 1th of Ramadan Banha Mansoura Damietta Damanhour kafr El Dawar Mahalla Tanta 2,5 2, 1,5 1, 5 Kafr El Shikh Shebin Zakazik 1th of Ramadan Throughput (Kbps) Banha Mansoura Damietta Damanhour kafr El Dawar Mahalla Tanta 39

41 Region 4 : Red Sea & Sinai 4.% 3.5% Session Failure Rate ( <1 % ) 3.4%.1% Ismailia Sues Port Said Hurghada Average Setup Time ( < 1 sec ) Ismailia Sues Port Said Hurghada 2.8 3, 2,5 2, 1,5 1, 5 Throughput (Kbps) Ismailia Sues Port Said Hurghada NA 4

42 Region 5 : Upper Egypt.1% Session Failure Rate ( <1 % ) Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan Fayoum Average Setup Time ( < 1 sec ) Bany Swif El Menya Asyout Qena Sohag Luxor Aswan 2.7 3, Throughput (Kbps) 2,5 2, 1,5 1, 5 Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan 41

43 4.2.3 Etisalat Quarterly Performance Progress The following graphs represent the performance for Etisalat network during the four quarters of 213 distributed over the five main regions of Egypt (Cairo,Alex,Delta,Red Sea & Sinai,Upper Egypt). Region 1 : Cairo Session Failure Rate ( <1 % ) 2.4% 2.4% 1.8% 1.9% 1.8% 1.6% 1.6% East Cairo West Cairo Cairo Center North Cairo South Cairo Average Setup Time ( < 1 sec ) East Cairo West Cairo Cairo Center North Cairo South Cairo 3, 2,5 2, 1,5 1, 5 Throughput (Kbps) East Cairo West Cairo Cairo Center North Cairo South Cairo 42

44 Region 2 :Alex.1% Session Failure Rate ( <1 % ) Alex East Alex West Alex East Average Setup Time ( < 1 sec ) 3. Alex West 2.9 2,5 Throughput (Kbps) 2, 1,5 1, 5 Alex East Alex West 43

45 Region 3 : Delta 4.% 3.5% 1.6% 3.4% Session Failure Rate ( <1 % ) #N/A #N/A #N/A #N/A #N/A 1.8% Average Setup Time ( < 1 sec ) , 2,5 2, 1,5 1, 5 Throughput (Kbps) Kafr El Shikh Shebin Zakazik 1th of Ramadan Banha Mansoura Damietta Damanhour kafr El Dawar Mahalla Tanta 44

46 Region 4 : Red Sea & Sinai Session Failure Rate ( <1 % ) Ismailia Sues Port Said Hurghada Average Setup Time ( < 1 sec ) Ismailia Sues Port Said Hurghada 3, 2,5 2, 1,5 1, 5 Throughput (Kbps) Ismailia Sues Port Said Hurghada 45

47 Region 5 : Upper Egypt 1.8% 1.6% 1.4% Session Failure Rate ( <1 % ) 1.9% Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan Average Setup Time ( < 1 sec ) Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan 2,5 2, 1,5 1, 5 Throughput (Kbps) Fayoum Bany Swif El Menya Asyout Qena Sohag Luxor Aswan 46

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