Information Technology Management Marshall Space Flight Center
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1 Information Technology Management Marshall Space Flight Center Jonathan Pettus January 31, 2013 NASA Around the Country Glenn Research Center Aeronautics and Spacecraft Technology Cleveland, Ohio Ames Research Center Aerospace and Small Spacecraft Moffett Field, Calif. Dryden Flight Research Center Atmospheric Research and Testing Edwards, Calif. Jet Propulsion Laboratory Deep Space Robotic Rovers and Networks Pasadena, Calif. Johnson Space Center Human Space Flight Operations Houston, Texas Stennis Space Center Vehicle Engine Testing Bay St. Louis, Miss. Michoud Assembly Facility Large Vehicle Manufacturing New Orleans, La. Marshall Space Flight Center Space Transportation, Propulsion Systems, Space Systems, and Science Huntsville, Ala. Goddard Space Flight Center Science Missions and Telescopes Greenbelt, Md. NASA Headquarters Washington, D.C. Langley Research Center Aviation and Space Research Hampton, Va. Kennedy Space Center Space Vehicle Launch and Landing Cape Canaveral, Fla. 1 1
2 Marshall s Mission Areas Marshall Mission Areas Living and Working in Space Understanding Our World and Beyond Lifting from Earth 2 Marshall Profile $2.3B expenditures nationally (FY2011) $1.2B in Alabama Nearly 6,000 employees (FY12 2,490 civil service) 2 nd largest employer in the Huntsville Madison County area 26 core capabilities and more than 125 unique and specialized facilities and labs Part of a technological community Redstone Arsenal home to 22 primary federal/international organizations Cummings Research Park 2 nd largest in U.S. and 4 th largest in the world Huntsville s concentration of high-tech workers is 2nd in the nation Marshall impacts the community. 3 2
3 America s Human Spaceflight Architecture Commercial support for ISS in low Earth orbit SLS for reaching new destinations beyond low Earth orbit Ensuring our nation can send humans beyond Earth and into deep space. MSFC s Current IT Environment MSFC s Current IT Environment Users Supported MSFC IT Investment Profile 17,000 Civil Servants 40,000 Contractors IT Workforce 123 Civil Servants 1,200 contractors Networks, Devices & Servers 2 Wide Area Networks (Mission & Corporate) 4 Center Specific LANs (MSFC, HOSC, MAF, NSSTC) 8,926 Desktops/Laptops 7320 ACES 1,200 Macs 2,350 Servers 1,100 Agency 1,250 MSFC 1450 Mobile Phones Applications 44.3% Data Center 20.3% End User Services 18.9% Communications Services 11.1% IT Security 4.6% IT Management.8% Applications Portfolio 442 Applications 152 Websites (42 Public Facing) 3
4 Services We Deliver to the Entire Agency Agency-wide IT Services Communications Services Office End User Services Office NASA Enterprise Applications Competency Center (NEACC) Cable Plant EWS / Public Address Radio Telephone (PBX) VoIP Cable TV Distribution Mission Command & Control Telemetry and Data Relay Space Flight & Observatory Agency Administrative Data Russia & Mission Networks Conference Room Design Scheduling & Operations Flight Recording Data Broadcast Agencywide Applications Services Application Operations Application Development Business Process Support Engineering Applications Mobile Applications Development Desktop Hardware & Software Mobile computing Desktop office apps Agency /collaboration Data Center Management Agency Data Management Computer Center Operations Partnering with External Service Providers to Deliver IT Services MSFC IT Service Delivery is a Partnership Marshall IT Services Contract (MITS) IT Security Services IT Planning, Policy, Architecture, and Integration Services Telecommunications Services Applications and Web Services Computing Services (Marshall Data Center) Audio Visual Information Services Agency Consolidated End-User Services (ACES) Personal Computing Services Mobile Devices Office automation tools NASA Integrated Communications Services (NICS) Center LAN Services Wide Area Network Services (WAN) Voice and Video Services NASA Enterprise Applications Competency Center Enterprise Applications Services Business Applications Identity Management and Authentication Services Engineering Data Management Services 4
5 MSFC Integrated IT Governance Model Strategically Managing The IT Portfolio Public Law GPRMA Clinger-Cohen E-Gov Computer Security Act FISMA FASA Telework Act Policy OMB A-11 Inform & Guide IT Governance & Investment Management Strategy MSFC EA Advisory Committee IT Asset Portfolios IT Strategy and Investment Board IT Applications Portfolio IT Project Management Board How should IT support the lines-of-business Do investments align strategically to the business Who owns the information assets in the current portfolios.. Who shares the assets and where are the silos What are the greatest information security risks to the enterprise How should we address long-term information management needs What are the current capability strengths and weaknesses How do current investments support business capabilities Where is there overlap or duplication What non-standard technologies are in use today What is the risk profile of our information assets What is being spent by strategic goal/capability What should be the appropriate DME/SS re-balance mix What are the investment/divestment opportunities How do current plans reduce cost over time OMB A-130 Infrastructure Applications CMO Applications Working Group NASA Policy Directives Center Policy Directives Strategic Guidance Agency Budget Provide Direction and Oversight Business Management Applications Science & Engineering Applications BMC EMC Prioritization and disposition of changes & additions for CMO funded applications Business Management Systems Working Group Establishes the Buy/Sell/Hold portfolio strategy, tool trade studies/trade space recommendations IRM Strategic Plan Engineering Enterprise Architecture Committee IRM Tactical Plan Center/Program Highly Specialized Applications Mission Directs, oversees, and approves all Engineering EA design and operating configurations that affect MSFC budget and expenditures for IT capabilities. Standards IT Infrastructure Services Portfolio Systems Engineering Architecture Working Group Data Standards Applications Standards Hosting Standards Security Standards Industry Standards Highly Specialized Infrastructure Communications Services End User Services Mission Collaborative partnership between MSFC Engineering and. Provides analysis and makes recommendations on current and future architectural direction, tool decisions, and trade studies pertaining to implementation of MSFC Systems Engineering practices. Data Center Services MSFC s Strategic Emphasis Areas 2013/ Provide data management tools that enable SLS to successfully achieve program milestones. (SLS) 2. Improve accuracy and timeliness of MSFC IT asset information in order to improve security and increase efficiency. (Security) 3. Analyze MSFC applications portfolio and establish updated roadmap for each portfolio segment in order to lower operations costs and enable high priority enhancements. (Apps) 4. Continue data center consolidation at MSFC and clearly define and implement policies and services that allow users to leverage emerging external IT solutions such as Cloud and Software as a Service offerings. (Cloud) 5. Increase users ability to work from anywhere by clearly defining and implementing policies and services that balance the risk and efficiencies of using emerging mobile computing technology (tablets, phones, etc) including personal devices. (Mobile, BYOD) 6. Continue to incorporate emerging social technologies to improve collaboration and business processes (Social) 7. Simplify IT policies and processes to remove barriers and inefficiencies in acquiring, utilizing and managing IT services. (Lean) 5
6 Secrets to IT Success Learn what the business needs and enable it Build and manage relationships Master communication Deliver on the basics Get comfortable with change Innovate Never stop learning Questions 6
7 Template 12 4/11/2013 7
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