TÜVTÜRK Turkey s Vehicle Inspection Station Operator

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Darcy Stevens
10 years ago
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1 TÜVTÜRK Turkey s Vehicle Inspection Station Operator TÜVTÜRK Araç Muayene İstasyonları Slide 1

2 Overall Summary OLD SYSTEM TÜVTÜRK 202 Fixed Stations 76 mobile stations 5 Motorcycle Stations 3500 employees Concession: Annually over 10 million inspection Modern vehicle inspection system was established within 18 months and management will take 20 years. TÜVTÜRK Araç Muayene İstasyonları Slide 2

Planning Ministry of Science, Industry and Technology Ministry of National Education Turkish Accreditation Agency

3 A unique Private Public Partnership Model Legal Entities Sub Operators Ministry of Transport, Maritime Affairs and Communication Prime Ministry Privatization Administration Ministry of Finance Ministry of Environment and Urban Planning Ministry of Science, Industry and Technology Ministry of National Education Turkish Accreditation Agency Turkish National Police Turkish Gendarmerie Turkish Statistical Institute Turkish Standards Institution Service Quality Car Owners

4 Services Periodical Vehicle Inspection Compulsory Inspection (Directing the vehicle for periodical inspection with Appendix-32 and Appendix-33 certificates by the authorized traffic police ) Inspection after modification (Compliance of the present situation with the technical change made in the vehicle is inspected. Roadworthiness Inspection (Its requested by EU from the vehicles which carry loads for EU countries. Exhaust Emission (It is started in the station for which the approval is obtained from the Republic of Turkey Ministry of Transportation and Republic of Turkey Ministry of Environment and Foresty ) TÜVTÜRK Araç Muayene İstasyonları Slide 4

5 Result of 8 years Over 40 million periodical inspection 175K Roadworthiness Inspection Re-inspection rate is 35,6% 202 fixed, 5 motorcycle, 76 mobile and 30 mobile tractor station provide service in Turkey In all inspection rates compose from %50 vehicle, %35 minibus, %10 bus and truck. Over 40 million periodical inspections has been performed in 8 years. Total service is 77 million! Over 10 million vehicles fixed their heavy faults! TÜVTÜRK Araç Muayene İstasyonları Slide 5

6 Result of 8 years *2015 results indicates 1 January to 24 November 2015

7 Human Resources Number of Employees in Vehicle Inspection Stations (Turkey) Station Leader Deputy Station Leader Vehicle Inspection Technician Exhaust Gas Emission Technician Cash Point Operator We have around personnel and 2000 of them are technical! TÜVTÜRK Araç Muayene İstasyonları Slide 7

8 Human Resources Position Requirements in Vehicle Inspection Stations Education Station Leader Deputy Station Leader Vehicle Inspection Technician Exhaust Gas Emission Technician University degree in engineering departments (Mechanical, Mechatronics, Automotive or Industrial); graduate of technical education faculties (Motors, Machinery, Mechanical Education, Automotive Teaching, Automotive Technical Education or Automotive Technology Education) or Automotive Education Department and Automotive Department Branchs. University degree in engineering departments (Mechanical, Mechatronics, Automotive or Industrial); graduate of technical education faculties (Motors, Machinery, Mechanical Education, Automotive Teaching, Automotive Technical Education or Automotive Technology Education) or Automotive Education Department and Automotive Department Branchs. Graduate of Vocational School of Mechanical, Automotive,Automotive Technology Department. Graduate of minimum Technical High School, Industrial Vocational High School or equivalent vocational schools' Engine, Leveling, Automotive, Craft Department or Motor Vehicle Technology under the field of automotive electromechanical, Automotive Body, Automotive Coatings, Construction Machinery, Machinery Repair and Maintenance, Engine, Craft, engine (petrol) engines (diesel) engines (diesel Engine Repair Setup) branches, Under Construction Machinery Maintenance Technology field, Computerized Machinery Manufacturing division, Machine technology (Industrial Mold) branches, Vocational and Technical Education Centers with the braches of Motor Division, Mechanical Technology (Industrial Molding), Mechanical Technology (Machine I bakımon), Motor Vehicle Technology (Automotive electromechanical) areas or Motor Vehicle Technology Vocational Open Education High School (Automotive Electromechanical), Mechanical Technology (Mechanical Maintenance) Cash Point Operator Graduate of at least upper secondary vocational education which provides technical training with Engine, Machine, Leveling, Electrical, Electronics, Chemical or being department of physics graduates or college of technical education Graduate of at least department, or at least high school high school graduates and engine issued by the Ministry of Education, machinery, electrical, electronics, together with having received the document that they have received training on exhaust gas emissions for both staff Experience Minimum 1 year work experience in the automotive industry In the absence of experience in the automotive industry; 10 days Station Leadership Internship in TÜVTÜRK Stations Minimum 1 year work experience in the automotive industry In the absence of experience in the automotive industry; 10 days Deputy Station Leadership Internship in TÜVTÜRK Stations Minimum 6 weeks work experience in the automotive industry In the absence of experience in the automotive industry; 3 days Implementation Training Internship in TÜVTÜRK Stations Minimum 6 weeks work experience in the automotive industry In the absence of experience in the automotive industry; 3 days Implementation Training Internship in TÜVTÜRK Stations - TÜVTÜRK Araç Muayene İstasyonları Slide 8

9 Quality: Accredited according to TS EN ISO/IEC 17020:2012 Accreditation is a process in which certification of competency, authority, or credibility is presented. Independent Impartial Fair Can not give suggestion about product, service and production method. Can not give consultancy services. Can not put pre-condition for inspection Can not differantiate customers Can not tend inspection results Can not share customer data with unauthorised 3rd party. TÜVTÜRK Araç Muayene İstasyonları Slide 9

10 Quality: Extensive Internal Control Systems Camera system is available in all 202 stations, can be watched in TÜVTÜRK HQ and Ministry of Transport, Maritime Affairs and Communications. TÜVTÜRK Araç Muayene İstasyonları Slide

11 IT Infrastructure Online Reservation System Queue system Via Online Corporate Software Portal SAP Hand Terminal Reporting System Electronic Archive System Headquarter Help desk Virtual Help desk

12 Communication

13 Thank You! TÜVTÜRK Araç Muayene İstasyonları Slide 11

EUROPASS DIPLOMA SUPPLEMENT

EUROPASS DIPLOMA SUPPLEMENT TITLE OF THE DIPLOMA (ES) Técnico Superior en Automoción TRANSLATED TITLE OF THE DIPLOMA (EN) (1) Higher Technician in Motor Vehicles --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------