NERC CIP Ports & Services. Part 2: Complying With NERC CIP Documentation Requirements

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1 NERC CIP Ports & Services Part 2: Complying With NERC CIP Documentation Requirements White Paper FoxGuard Solutions, Inc. November 2014

2 Defining Ports And Services In part 2 of our Ports and Services white paper we will discuss the NERC CIP definition of the term ports and services, and how to comply with NERC CIP documentation requirements. For a review of what ports and services are, refer to the NERC CIP Ports and Services White Paper Part 1: The Apartment Building Analogy. What Ports And Services Means To NERC CIP Forget what you may already know about ports and services. What we are interested in is the definition of the term as it applies to NERC CIP compliance. More specifically, how those terms are used for audit. The term ports and services, is subtly different in the common IT usage than in the OT environment. A clear understanding of these differences in accordance with NERC CIP will make the process of being complaint much easier. The term ports and services, is subtly different in the common IT usage than in the OT Environment. The Guidelines and Technical Basis from NERC CIP-007-5, clears away a lot of possible confusion. The Guideline states that the SDT intends for the entity to know what network accessible ports and associated services are accessible on their assets. 1 This NERC CIP clarification limits the ports to listening ports and their respective services. Other ports in use can vary wildly, and while their use may have some bearing on security, their operation is better covered by an Intrusion Detection System (IDS), and is not within the spirit of this particular requirement. The Importance of Listening Ports One of the difficulties in addressing ports and services requirements, is when common and less specific IT definitions are applied which can cause confusion. These IT style definitions dilute the effectiveness, by diverting resources to documenting and managing network connections that do not have anywhere near the cost/benefit ratio of listening ports and their associated services. The term listening is very specific, and can be used to identify which ports the NERC CIP requirement refers to. The requirement states the entity should know whether they are needed for that Cyber Asset s function and disable or restrict access to all other ports. 2 1 As of the time of writing this document is available here. %20System%20Security%20Management&jurisdiction=null 2 See NERC CIP under Guidelines and Technical Basis Requirement R1: (page 51) 2

3 While there is much debate about security versus compliance, this compliance requirement, while not all-encompassing by any means, is a relatively affordable and effective security measure. Services that cannot be executed provide little opportunity for exploit. It doesn t address exploiting the services you actually use, and isn t effective if the computer system is already compromised, but it can be very effective in preventing a compromise. The NERC CIP R1.1 requirement, is about attack surface area, as stated in the Guidelines and Technical Basis section. It does not verify that the service running on a port hasn t been modified (there is no file hash check requirement), but that is not the purpose of this requirement. It s not about forensics of compromised computers. Other Connection Types Established connections are very different from listening ports. They do not play a role in initial attack surface area and should be removed when creating ports and services documentation. While documentation for established connections is not required, if producing such documentation is necessary, it already exists. This documentation should be available either on the listening port of the local computer or for the listening port on the other end of the connection. That is, the listening machine should have the documentation describing the reason that a listening port was available to establish the connection. This same reasoning applied for other states like CLOSE_WAIT and TIME_WAIT. This requirement does not apply to any non-listening TCP ports. Otherwise, you would have to document every possible listening port on every device in the plant associated with every ephemeral port on the current device. Even if this were possible in practice, it is not useful when discussing attack surface area. As we have seen, it is obvious the requirement isn t about forensics of compromised computers, as there is no mention of verifying the associated services haven t had their executables modified. Only Done Once The core security value of this NERC CIP requirement, shutting down any unnecessary ports, only needs to be done once. 3 At this point, hopefully many of your devices already have this done by the vendor before they arrive at your site. Any remaining ports and associated services needed for operation must be documented. 3 NERC CIP R1.1 3

4 So what is left to do? Monitoring devices, to make sure ports aren t added any time a relevant change is made to the system. That is the only time it should be necessary to document additional listening ports and services. The checks and verification may happen more frequently 4, but the actual documentation for the port and service reasoning is only done once at the beginning or when a service is added. Listening Later Services that are not current listening but may be listening at other times, must also be documented. Any service expected to run at any time on a computer must be documented. This means that using a scan of a running computer to develop documentation baseline can lead to problems and inaccurate reporting. Problems can arise using a scan instead of documentation to create the baseline. An example of this might occur if there was a port that was listening only on Wednesdays (say during backup), that is not included in your ports and service documentation that you built from the listening ports captured on a Monday. In that case, your NERC CIP ports and services audit may show this port open, but not documented, resulting in a compliance issue. The more likely reason that a new listening port may appear would be if you installed additional software on the computer in question. Installing antivirus software for instance may create additional listening ports and associated services, requiring additional ports and services documentation. Documenting RPC Ports and Services Remote Procedure Call (RPC) ports can change each time a computer is rebooted. This requires a little careful documentation and is another reason why just a scan of a running machine can be misleading. While RPC port numbers can change whenever the computer reboots, they will only appear in the RPC range. You can use the following commands, to find out which ports are in the RPC range: netsh int ipv4 show dynamicport tcp netsh int ipv4 show dynamicport udp (Be aware that for this paper we are not addressing IPV6 specifically, though the techniques are very similar.) When you document RPC ports and services, instead of documenting the actual 4 NERC CIP R2.1 Monitor at least once every 35 calendar days Document and investigate detected unauthorized changes 4

5 port number, document that it is an RPC service, and the range of ports where it may appear. You would collect this information from the netsh commands issued on a command line. How to be Compliant Now that we understand the NERC CIP definition of ports and services, it simplifies our compliance process. Begin by asking your vendors for ports and services documentation. Scanning a machine should not reveal any additional ports, but fewer ports are generally not an issue, assuming that the service is only active intermittently. You do not want to document ports that are not actually used at some point on the system. A summary of Microsoft Windows ports and services can be found on Microsoft s website 5. Your computer will likely have several other ports and services from additional vendors software. The goal is to document and verify listening ports, their associated services, and document their required function or disable/restrict access to them. The process must then be repeated for UDP ports. The Windows 7 Approach Let s look at the ports that happen to be open at the moment, remembering that the final documentation must include any port that could be open at any time. netstat -oan Depending on the function of the computer, there may be between 50 to 500 line items or more, most of which are not relevant to us. Use the following command to find only TCP listening ports. netstat -oan find LISTEN Once you have performed the action above, let s take a moment to interpret the column data. To save you a lot of unnecessary hardship, let s begin by reviewing the fourth column of the netstat command output first. The fourth column is primarily used to show the address of another computer for a non-listening port. As we are not interested in the non-listening ports, remove everything that does not have LISTENING in this column. Anything else is not a listening TCP port. Next, divide the second column into two sections; those that beginning with and those that begin with anything else. Throw away any port numbers that begin with The port numbers that begin with , mean that the only connections 5 5

6 allowed to this port are from the local machine itself. The only way these ports could be used to attack the machine, is if the machine is already compromised. If you would like to be more conservative with the compliance process, keep the ports and document them as well. There should only be a small number of these ports. Let s assume that you are not using IPv6 on your network. If Ipconfig does not show any IPv6 address, they should be unreachable. To completely disable IPv6, follow the Microsoft Knowledge Base article. Unfortunately, some IPv6 items will still appear in the netstat reports, even after IPv6 has been disabled. Like the fourth column, the third column should also be ignored. The third column is the Foreign Address, and is most likely all :0. The fifth column is where you find the Process Identification Number PID. These are the services of the NERC CIP ports and services requirement. Services You will also need to identify the service associated with the port for your NERC CIP documentation. To find the associated service in Windows 7, use the following command. Netstat -boan The output from this command is very similar to that of netstat -oan, except that after every listening port on lines by themselves, the service name and associated executable may be listed. Once you have completed this process, you must now go back and perform the same steps for all UDP ports as there is no concept of listening for UDP connections. The term UDP is specific to TCP style connections. Difficulties There are some difficulties in mapping services to ports for compliance documentation. In particular netstat boan will return Cannot obtain ownership information instead of the service and process name in some instances. This commonly happens for PID 4, SYSTEM. Use the following command to lookup additional information about a particular PID (in this example PID 4). 6

7 Tasklist /FI PID eq 4 In some cases the same process (executable) is used to provide different services, for example inetinfo.exe on Windows XP, the service associated with the port isn t listed in the netstat boan report. In those cases the tasklist command can provide additional information about which services that process provides so that you can document the operational purpose for having the port open. Tasklist /SVC This command will list all of the services associated with the process so that you can select the appropriate match. The difficulty here is that netstat will provide all the listening ports and process PID, and tasklist will provide the lists of services that a process provides, but there is no direct mapping between which service is provided on which port (for processes/pids/executables that provide multiple services). Vendor documentation and configuration information for the particular software in question may be necessary to sufficiently resolve this. For computers that have multiple IP interfaces (physical or logical), take care to document on which interface the port and associated service should appear. It is not uncommon for there to be different services provided to those different interfaces. Operational Purpose Now that you have a list of ports and their associated service, you must define the operational purpose for having that port and service listening. This is the reason the port and service is used at your location. For example, if you have documented that inetinfo.exe has an http (web) server open on port 80 on the 1 st Ethernet interface on your computer, the operational purpose might be The data historian function of this computer is operated using this http (web) interface. This is why you must identify the service associated with the port number. The port number alone does not provide sufficient information to document your operational purpose. 7

8 Verifying Ports For compliance make sure you have documented all the required ports and services, or have shut them down. Remember to look at the ports and services requirement documentation from your vendor and to properly document the ports that might not currently be listening, but could arise in specific circumstances. This process should be repeated after every significant change 6 - if there is a new port or service afterward, it must be documented. You are also required to monitor at least once every 35 calendar days 7 for changes to your listening ports (CIP R2.1) Firewall As Mitigation A host-based firewall rule, which restricts access to a running service, is the same as shutting down that service. The Guidelines and Technical Basis section of NERC CIP section 1.1 states that the SDT intends that the control be on the device itself, or positioned in a non-bypassable manner. The guideline goes on to state that using other external firewalls does not substitute for this requirement. If a host-based firewall is used as your mitigation for an open port, be sure to document it. Not For Detecting A Malware Infection Ports and services requirements in CIP are not intended to describe forensics investigations after a successful attack. These requirements focus on preparation, and defense before an attack. The NERC CIP ports and services requirements shouldn t be construed as an attempt to discover and recover from malware. These requirements do not ask the user to verify that the process or executable associated with a port and service has not been secretly (maliciously) modified. That would require some type of validation of a hash of the software that opened the port. 6 I m using the NERC CIP term here for just to make suggestions for when to check for changes. a significant change shall, at a minimum, include implementation of security patches, cumulative service packs, vendor releases, and version upgrades of operating systems, applications, database platforms, or other third-party software or firmware. 7 The SDT s intent of R2 is to require automated monitoring of the BES Cyber System. However, the SDT understands that there may be some Cyber Assets where automated monitoring may not be possible. 8

9 Also, keep in mind a successful root-kit style attack will frequently hide open ports and services from the operating system itself. A netstat command will not show the malicious port being open. This also falls under a forensics investigation, which is not part of the NERC CIP requirements. Malware may also hide an executable, so even if you attempted to verify a service program, the executable presented on disk may not be the same as the one executing under its name in memory. Disabling ports and services has a great value for preventing infections from malware, but the NERC CIP ports and service requirements shouldn't be construed as an attempt to discover and recover from a previous malware infection. DNS (On Windows) A DNS server is supposed to open ports 53 UDP and 53 TCP. The Windows DNS server also seems to open port 53 UDP and 53 TCP on the local loopback address (IPv4) and [::1](IPv6). Theoretically, these ports can only accept requests from the same computer so they shouldn t be an issue, but, additional documentation might be prudent for compliance purposes. Some versions of DNS on Windows will open a lot of additional UDP listening ports. DNS.exe on Windows Server 2008 R2 with security update MS08-037, will allocate by default 2,501 random UDP listening ports as a precaution against a DNS spoofing attack 8. It also opens 2,501 IPv6 UDP ports. Ports used by Microsoft DNS is not sufficiently documented by Microsoft. These open ports can change each time the service is restarted, and are not necessarily contiguous. While these are not RPC ports, the concept is similar, and it is a known and documented action for the DNS server. These ports and port ranges must be identified and documented, to cover the specified number of open DNS ports in this range. The DNS server also opens one RPC TCP listening port on IPv4 and IPv6 for DNS management 9, these (2) can be documented as regular RPC ports and services. 8 Configuring the Socket Pool, Microsoft Windows 9 9

10 This has been a technical overview of some of the tools and techniques useful when preparing for a NERC CIP audit that includes logically network accessible ports. We have covered ways to reduce the workload involved by carefully reviewing the requirements and items to watch for proper documentation. About FoxGuard Solutions FoxGuard Solutions develops innovative programs and services to improve the cybersecurity and compliance posture of industrial control systems in critical infrastructure markets. To reduce the likelihood of system downtime related to cyber incidents, FoxGuard provides assistance with patch validation and distribution, software updating, and system hardening for control system devices. Additionally, FoxGuard offers research and development services, engineering services, and field implementation services to support these programs. Author Monta Elkins, Security Architect at FoxGuard Solutions Monta joined the FoxGuard team in A security researcher and consultant, he was formerly Security Architect for Rackspace, and the first ISO for Radford University. He is the author and instructor of the Defense against Dark Arts hands-on, hacker tools and technique classes. Contact Information To learn more about ports and services auditing, contact a FoxGuard Solutions representative. requestinfo@foxguardsolutions.com 10

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